3 posts and columns on customer relationships

AMD Not Above Gloating Over Intel Legal Troubles

in News on November 12, 2009 at 4:30 am PT

AMD has been carping about Intel’s alleged anticompetitive acts without satisfaction for so long that the company evidently feels entitled to a bit of gloating now that its rival has found itself in the legal crosshairs of the European Union and New York Attorney General Andrew M. Cuomo, among others. In remarks made during AMD Financial Analyst Day, CEO Dirk Meyer said that Intel’s current legal woes “ratify” AMD’s allegations.
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Fool! You Fell Victim to One of the Classic Blunders! Never Negotiate with Steve Jobs…

in News on July 14, 2009 at 3:36 am PT

Apple is doing to the wireless industry what it did to the recording industry beginning back in 2001: Stealing its customer relationships. That’s the gist of an argument put forth this week by Bernstein analyst Craig Moffett, who believes that with the iPhone and App Store, Apple has upended the wireless market in much the same way it upended the music industry with the iPod and iTunes.
inconceivable

FreshDirect on NYC’s "Horrendous" Grocery Scene

in News on May 11, 2009 at 11:30 am PT

FreshDirect’s Rick Braddock writes today that “too much attention has been given to digital advertising,” and that he and other executives at the online grocery store have instead focused on customer relationships and making sales.