<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>AllThingsD &#187; displays</title>
	<atom:link href="http://allthingsd.com/tag/displays/feed/" rel="self" type="application/rss+xml" />
	<link>http://allthingsd.com</link>
	<description></description>
	<lastBuildDate>Sat, 11 Feb 2012 12:35:04 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
<atom:link rel="hub" href="http://pubsubhubbub.appspot.com"/><image>
		  <url>http://allthingsd.com/theme/images/logo-rss.jpg</url>
		  <title>All Things Digital</title>
		  <link>http://allthingsd.com/</link>
		  <width>144</width>
		  <height>22</height>
	</image>		<item>
		<title>Corning Looks to Recreate the Viral Magic With New Video About Glass</title>
		<link>http://allthingsd.com/20120203/corning-looks-to-recreate-the-viral-magic-with-new-video-about-glass/</link>
		<comments>http://allthingsd.com/20120203/corning-looks-to-recreate-the-viral-magic-with-new-video-about-glass/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 18:02:35 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Corning]]></category>
		<category><![CDATA[dashboards]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[fiberoptics]]></category>
		<category><![CDATA[glass]]></category>
		<category><![CDATA[Gorilla Glass]]></category>
		<category><![CDATA[home appliances]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[panel]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[tablets]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=171135</guid>
		<description><![CDATA[Last year, a video about Corning glass went viral. The sequel features more glass that looks a lot like ... glass.]]></description>
			<content:encoded><![CDATA[<p>One would hardly think a video about glass would go viral.</p>
<p>But that’s what happened a year ago, when upstate New York-based Corning Inc., maker of optical fiber, Pyrex and the ultra-thin chemically strengthened glass used in many newer tablets and smartphones, posted a slickly produced marketing video on YouTube. <a href="http://allthingsd.com/files/2012/02/GorillaGlass2.png"><img src="http://allthingsd.com/files/2012/02/GorillaGlass2-380x283.png" alt="" title="GorillaGlass2" width="380" height="283" class="alignright size-medium wp-image-171148" /></a></p>
<p>The <a href="http://www.youtube.com/watch?v=6Cf7IL_eZ38">five-and-a-half minute spot</a> gave more than 17 million viewers a futuristic glimpse at the ways glass could be used in day-to-day life, from tablet screens to home appliances to car dashboards to bus-stop poster panels. The video shows a shiny happy family interacting with the touch-friendly surfaces in a world that I can only guess has flawless, perpetual Internet connectivity.</p>
<p>Now, Corning is looking to recreate some of that viral magic with a sequel video, aptly named <a href="http://youtu.be/jZkHpNnXLB0">A Day Made of Glass &#8230; 2</a>! </p>
<p>It’s not remarkably different from the original video. There are two versions of the sequel; one with a narrator, and another without all the explanatory dialogue.</p>
<p>The sequel features the same family, but takes the scenario a few steps further &#8212; for example, tablets are now present everywhere, from the bedroom to the classroom, and the neurosurgeon dad is using antimicrobial glass in the operating room, as well as large-panel, fiber-optic glass displays to communicate via video chat with fellow doctors in China. </p>
<p>Despite the fact that large displays play a prominent role in the videos, Corning&#8217;s chief financial officer, Jim Flaws, said that large-screen displays are still too expensive for the masses, and that the company sees smartphones and tablets as the fastest-growing area for Corning in the near term. Flaws also said we can expect to see more glass in smaller feature phones, not just in smartphones. </p>
<p>He reaffirmed that Corning is forecasting $10 billion in sales for 2014; last year, the company hit record annual sales of $7.9 billion.</p>
<p>Corning&#8217;s Gorilla Glass is currently used in more than 575 consumer-tech product models across 30 major brands, totaling more than 500 million units worldwide. While it’s unclear whether Apple’s latest iPhone and iPad displays are made using Gorilla Glass, Corning was tapped to supply its specialty glass for the original iPhone (which you can read more about in this New York Times story about <a href="http://www.nytimes.com/2012/01/22/business/apple-america-and-a-squeezed-middle-class.html">Apple&#8217;s supply chain in China</a>).</p>
<p>Recently, Corning <a href="http://allthingsd.com/20120106/coming-to-a-smartphone-near-you-gorilla-glass-2/">unveiled</a> a new version of its Gorilla Glass that is 20 percent thinner than the original glass.</p>
<p>For your viewing pleasure, the new Corning video is below:</p>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/jZkHpNnXLB0" frameborder="0" allowfullscreen></iframe></p>
<p>And in other glass-related news &#8212; because it’s a slow Friday, so far &#8212; ScienceNOW says that <a href="http://science.slashdot.org/story/12/02/03/1344208/researchers-create-glass-just-3-atoms-thick">researchers have accidentally created the world’s thinnest pane of glass</a>, measuring just three atoms thick.</p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20120203/corning-looks-to-recreate-the-viral-magic-with-new-video-about-glass/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Touchscreen vs. Keyboard, the Sequel</title>
		<link>http://allthingsd.com/20120127/touchscreen-vs-keyboard-the-sequel/</link>
		<comments>http://allthingsd.com/20120127/touchscreen-vs-keyboard-the-sequel/#comments</comments>
		<pubDate>Fri, 27 Jan 2012 20:34:46 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[HD]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[keyboard]]></category>
		<category><![CDATA[laser]]></category>
		<category><![CDATA[Matias]]></category>
		<category><![CDATA[Pico]]></category>
		<category><![CDATA[projection]]></category>
		<category><![CDATA[Roger Ebert]]></category>
		<category><![CDATA[Siine]]></category>
		<category><![CDATA[Siri]]></category>
		<category><![CDATA[swipe]]></category>
		<category><![CDATA[touchscreen]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=168173</guid>
		<description><![CDATA[Last week's article on touchscreen-typing spawned a number of responses and suggestions for the keyboard of the future.]]></description>
			<content:encoded><![CDATA[<p>Last week, I wrote about <a href="http://allthingsd.com/20120120/how-touchscreens-are-forcing-the-reinvention-of-keyboards/">how touchscreens are forcing the reinvention of keyboards</a>, looking into how touchscreen keypads are easily updateable, yet can be cumbersome to type on. The post also highlighted a few solutions that tech companies are working on in this area.</p>
<p>The piece elicited a variety of reactions &#8212; even <a href="https://twitter.com/#!/ebertchicago/status/161223412621123584">Roger Ebert</a> seems to think it might be too late to learn a new keyboard. I also received a fair number of follow-up emails pointing out some interesting technologies that I’d missed.</p>
<p>So here are some other options for the touchscreen-averse:</p>
<h4 class="subhed">Talk Emo to Me</h4>
<p>A company called Siine is trying make touchscreen typing even quicker by replacing words or entire phrases with emoticons. <a href="http://allthingsd.com/files/2012/01/SiineApp.png"><img src="http://allthingsd.com/files/2012/01/SiineApp-380x282.png" alt="" title="SiineApp" width="380" height="282" class="alignright size-medium wp-image-168222" /></a></p>
<p>The<a href="http://www.youtube.com/watch?v=Ae4_e0bRsHQ&#038;feature=related"> Siine Writer app</a> is based on editable icons. Each icon, or “Siine,” is supposed to convey three different words or phrases, depending on how many times the user taps it.</p>
<p>So, instead of typing out a text-laden message, users tap a series of visual cues that send the message to the person on the receiving end.</p>
<p>Users make the Siines by <a href="http://bit.ly/q4G1yS">downloading the app</a> from the Android market, going to the emoticon screen, holding down an emoticon and selecting “create,” to assign a new picture, a name and the corresponding text for the emoticon. After that, the Siine emoticon will appear on the user’s keyboard.</p>
<p>It’s a pretty nifty idea, though there would likely still be a need to enter text for more random words, and words used less frequently.</p>
<p>Siine is based in London and Barcelona; the company launched in 2007, and received funding last February from Atomico, the VC firm of Niklas Zennstrom, best known for co-founding Skype.</p>
<p>The free app is available in both English and Spanish for devices running Android OS. There’s also a tablet version of the app, available exclusively from Samsung Apps; at the moment, there isn’t a Siine app available for iPhone or iPad.</p>
<h4 class="subhed">The Next Productivity Killer at Work </h4>
<p>Here&#8217;s a familiar sequence of events: You&#8217;re typing away at your desk, and your phone pings &#8212; loudly &#8212; alerting you and the rest of the office to the fact that you&#8217;ve got a message. You&#8217;re in the middle of doing work, so you ignore it. But you don&#8217;t, really: You glance at your phone&#8217;s interface, quickly, just to check. But, wait &#8212; it&#8217;s your friend, asking if you want in on tickets that are going to sell out in exactly 47 seconds. Or it&#8217;s your significant other, asking if you could meet the handyman at the apartment. Or it&#8217;s your mom. You simply <em>have</em> to respond.</p>
<p>What if you could just keep typing on your desktop keyboard &#8212; and still respond to your urgent calls?</p>
<p>That&#8217;s the kind of keyboard <a href=" http://matias.ca/onekeyboard">Matias</a> has come up with. <a href="http://allthingsd.com/files/2012/01/Matias.png"><img src="http://allthingsd.com/files/2012/01/Matias-380x211.png" alt="" title="Matias" width="380" height="211" class="alignleft size-medium wp-image-168193" /></a></p>
<p>The Canada-based company uses Bluetooth technology to wirelessly connect your phone to your keyboard and toggle between your desktop screen and phone &#8212; you&#8217;re still typing on your keyboard, but the text is appearing on the screen of your smartphone. (Here&#8217;s a <a href="http://www.engadget.com/2012/01/13/matias-tactile-one-slimone-hands-on-video/">video</a> from CES that shows how this works, courtesy of Engadget.)</p>
<p>There are three Matias models &#8212; the $79 Slim One Keyboard, the $99 One Keyboard and the $199 Tactile One Keyboard &#8212; and all of them work on both PCs and Macs. The One and the Slim One are available now; the Tactile One will begin shipping in May.</p>
<p>The cheapest model, the Slim One, does not include a hub for your phone. The $99 One Keyboard includes a USB 2.0 hub and in-keyboard stand to hold your phone. The $199 Tactile One Keyboard has all of that, plus Alps mechanical key switches, which means there are real switches under each key.</p>
<p>And for those of you who wrote to me and suggested the Dvorak style of keyboard as an alternative to the traditional keyboard layout &#8212; Matias also makes a <a href="http://matias.ca/dvorak/pr/">Dvorak keyboard</a> for PCs and Mac computers.</p>
<h4 class="subhed">Projecting Into the Future</h4>
<p>We&#8217;ve seen at least one example of a laser-projection device that can create a keyboard out of any opaque surface. But what if you could make a keyboard out of <em>any</em> surface? What if you could make a keyboard &#8230; out of thin air?</p>
<p>MicroVision, a company specializing in laser-display technology, announced earlier this month the availability of its new laser-display engine, the <a href="http://phx.corporate-ir.net/phoenix.zhtml?c=114723&#038;p=irol-newsArticle&#038;ID=1645871&#038;highlight">PicoP Gen 2 HD laser display</a> (the company&#8217;s patented display, PicoP, is actually the tech behind OmniTouch, mentioned in the <a href="http://allthingsd.com/20120120/how-touchscreens-are-forcing-the-reinvention-of-keyboards/">previous article</a>.)</p>
<p>The Gen 2 display takes it a step further: MicroVision’s PicoP Gen 2 can turn any projected image into a virtual touchscreen, regardless of the surface it&#8217;s being projected onto &#8212; or whether there&#8217;s even any surface at all. The PicoP Gen 2 HD laser display engine boasts 720p HD image projection and interactive displays up to 200 inches diagonal. MicroVision also announced technology for 3-D projectors, which could project 3-D images from a small display device.</p>
<p>While this kind of technology might have a more obvious place in the gaming market, it can also be used in conjunction with mobile devices to allow users to &#8220;step away from the screen.&#8221; </p>
<p>The company is emphasizing that this is still a prototype; MicroVision expects to begin sending samples to selected manufacturers for testing sometime early this year.</p>
<p>(There aren&#8217;t any images of this technology being deployed, so you&#8217;ll just have to imagine that keyboard in thin air for now.) </p>
<h4 class="subhed">Forget the Keyboard &#8212; It&#8217;s All About Voice </h4>
<p>Still other readers threw the four-letter word at me. Not <em>that</em> one. They were talking about Siri &#8212; and her competitors &#8212; saying they believe that touchscreen technologies, tactile or otherwise, are all moot because of the emergence of voice-command technology. Voice recognition is now in smartphones, gaming consoles and &#8220;smart&#8221; TV sets; is it only a matter of time before we&#8217;re dictating everything to our computer screens?</p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20120127/touchscreen-vs-keyboard-the-sequel/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Apple &quot;Aggressively Attacking&quot; Supply Chain Situation in Japan</title>
		<link>http://allthingsd.com/20110408/apple-aggressively-attacking-supply-chain-situation-in-japan/</link>
		<comments>http://allthingsd.com/20110408/apple-aggressively-attacking-supply-chain-situation-in-japan/#comments</comments>
		<pubDate>Fri, 08 Apr 2011 10:26:47 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Brian White]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[earthquake]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[iPad 2]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Japan]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[supply chain]]></category>
		<category><![CDATA[Taiwan]]></category>
		<category><![CDATA[Ticonderoga Securities]]></category>
		<category><![CDATA[touch panels]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=60081</guid>
		<description><![CDATA[Some words of reassurance for investors worried that recent calamaties in Japan have played havok with Apple's component supplies, bruising this quarters earnings. Relax. Apple's got this supply chain management thing nailed, according to reports.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2011/04/pileoipads-150x150.jpg" alt="" title="pileoipads" width="150" height="150" class="alignright size-thumbnail wp-image-60084" />Some words of reassurance for investors worried that recent calamaties in Japan have played havok with Apple&#8217;s component supplies, bruising this quarters earnings. Relax. Apple&#8217;s got this supply chain management thing nailed, according to reports.</p>
<p>Ticonderoga Securities analyst Brian White says Apple has been working hard to eliminate Japan-related constraints, proactively securing components from overseas suppliers.</p>
<p> &#8220;Our checks are indicating that Apple is aggressively attacking the situation in Japan and immediately sent executives to suppliers to ensure adequate supply of components, while also offering upfront cash payments,&#8221; White wrote in a research bulletin. &#8220;Additionally, our contacts indicate that Apple has been in Taiwan securing component capacity with a &#8220;3 Cover&#8221; guarantee (e.g., capacity, stock and price) that could block out competitors, providing the company with further market share gain opportunities.&#8221;</p>
<p>White&#8217;s report lends further credence to market chatter that had Apple seeking out new vendors in Taiwan to ensure access to key components.  The company was recently rumored to have tapped AU Optronics as a secondary source of iPad displays, agreeing to pay a rumored 300 percent to 400 percent premium to guarantee a steady supply. Sources said that the deal would require about half of the capacity of AU’s fifth-generation plant in central Taiwan, which could end up producing 100,000 displays daily for Apple.</p>
<p>Add to this Apple&#8217;s long-term strategic supply chain investments and the tendency of its customers to wait for its products rather than buying a commodity substitute and the company would appear to be on solid footing. We&#8217;ll find out for certain of April 20th, when Apple reports earnings.</p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20110408/apple-aggressively-attacking-supply-chain-situation-in-japan/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>App Way to Gripe (or Praise) About Service</title>
		<link>http://allthingsd.com/20110208/tello-customer-service-ratings-review/</link>
		<comments>http://allthingsd.com/20110208/tello-customer-service-ratings-review/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 22:54:14 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[The Digital Solution]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[App Store]]></category>
		<category><![CDATA[appeal]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[beta]]></category>
		<category><![CDATA[browsers]]></category>
		<category><![CDATA[businesses]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[comment]]></category>
		<category><![CDATA[coupons]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[downside]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[features]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[friends]]></category>
		<category><![CDATA[Gowalla]]></category>
		<category><![CDATA[GPS]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod touch]]></category>
		<category><![CDATA[Joe Beninato]]></category>
		<category><![CDATA[location]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[rate]]></category>
		<category><![CDATA[ratings]]></category>
		<category><![CDATA[reward]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[staff]]></category>
		<category><![CDATA[Tello]]></category>
		<category><![CDATA[Tello.com]]></category>
		<category><![CDATA[testers]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>
		<category><![CDATA[thumbs down]]></category>
		<category><![CDATA[thumbs up]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1636</guid>
		<description><![CDATA[Katie looks at Tello, a new website and mobile app that encourages users to chime in on their customer-service experiences, good or bad.]]></description>
			<content:encoded><![CDATA[<p>Call it a flair for the dramatic or a love of telling and hearing juicy stories. Whatever the reason, people have a tendency to talk more about their bad customer-service experiences than the good ones.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=56FAA275-2EE8-42C7-966D-16DDE018F4E0&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={56FAA275-2EE8-42C7-966D-16DDE018F4E0}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>This week, I tested Tello (Tello.com), a new customer-service website and mobile app that encourages users to chime in on their customer-service experiences, good or bad. Businesses, or specific employees at those businesses, can be rated with a thumbs up or thumbs down and a detailed comment. </p>
<p>Tello was released in the Apple App Store this week, but I got special permission to test it early. It&#8217;s currently available for use at Tello.com, on other devices via mobile browsers at m.tello.com or as a native app on Apple&#8217;s iPhone, iPad and iPod Touch. Tello&#8217;s founder and CEO, Joe Beninato, said an Android app is due out this spring.</p>
<p>At first glance, Tello seems to be another location-based service like Foursquare or Gowalla, which encourage people to &#8220;check in&#8221; while they&#8217;re at a specific place to find friends who are checked in there, or to earn badges and titles for checking in there more than anyone else. Broader review sites like Yelp let people comment on various aspects of a place or experience. But people using these services aren&#8217;t rating customer service specifically.</p>
<p>On the upside, Tello&#8217;s narrow scope means people know they&#8217;re reading solely about customer service, without hearing numerous details about other aspects of a business. </p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" rel="lightbox" title="dsol2"><img src="http://online.wsj.com/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" width="360" height="240" style="float: none" alt="dsol2" /></a><br />
<br />
Screen for rating an employee</div>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" rel="lightbox" title="dsol3"><img src="http://online.wsj.com/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" width="360" height="240" style="float: none" alt="dsol3" /></a><br />
<br />
A rating as seen on Tello</div>
<p>The downside to Tello is that it can be hard to sum up an entire experience without considering other factors involved. If someone visits the new Italian restaurant down the street and its ambiance and food are outstanding, yet the wait staff is deplorable, a thumbs up or thumbs down doesn&#8217;t tell the whole story. For expert complainers, or people who like more space for expressing their opinions, Tello may seem too succinct. Its app and home page display portions of comments along with user ratings, so if you waxed on for a thousand words about a hotel&#8217;s poor Wi-Fi, bad lighting and slow room service, most people wouldn&#8217;t see those remarks at a glance. </p>
<p>Part of Tello&#8217;s appeal is that it offers a peek in on customer-service experiences around the country, so before I flew to California this week I took a look at Tello to see what businesses are getting good ratings out there. Only a relatively small group of beta testers were using Tello when I was testing it, limiting the number of rated businesses. But this will improve as more people use the service.</p>
<p>The Tello app uses GPS to recognize a user&#8217;s location and then displays a list of nearby businesses; nearby, in this case, is defined as within two-tenths of a mile. If people type in the name of a business and search, this broadens the location range search to within five miles. </p>
<p>On a few occasions, including a trip to my Washington, D.C., neighborhood&#8217;s independent coffee shop, a Greek restaurant and a Potbelly Sandwich Shop, I came up empty handed when I looked for reviews of these places. Mr. Beninato explained this was because some aspects of the search engine weren&#8217;t finalized at the time I was testing, and in one case, I was too far away from the business. Sure enough, after a final update, I had better luck finding businesses. A business can be manually added to Tello by selecting a plus icon and typing in details including the business&#8217;s name and address. </p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" rel="lightbox" title="dsol1"><img src="http://online.wsj.com/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" width="360" height="240" style="float: none" alt="dsol1" /></a><br />
<br />
The Tello mobile app</div>
<p>As for rating individual employees, on most occasions, I didn&#8217;t think to ask the name of the person who helped me at the business so I could comment on their service. I did catch the name of a terrific waitress at the Greek restaurant because she signed the bill with a smiley face. In that case, I was able to make a specific comment about an employee, rather than a general comment about the restaurant. I gave Mara a thumbs up and commented she took time to make useful wine suggestions in the midst of a bustling evening with every table filled. The more I used Tello, the more I started to notice employees&#8217; names.</p>
<p>After using Tello over a period of time, each user builds up a personalized page of ratings, which is helpful for remembering which places are worth a return visit and which ones to avoid. Any Tello rating is, by default, instantly shared on the Tello.com site as well as to users of the app; it can be posted out to Facebook and Twitter in the same step.</p>
<p>Tello aspires to be more than the destination where happy customers go to cheer or wronged customers go to whine. An option on the screen where ratings comments are entered lets users request a reply from a business if they had a bad experience. When someone selects this option, Tello contacts the user via email and asks how he or she wants to be contacted by the business—email or phone—so the business has a chance to fix things. </p>
<p>Starting this spring, Tello plans to roll out new features aimed at businesses that will allow them to claim their business on Tello by going through a verification process. They will then be automatically notified of bad experiences so they can decide how to handle a customer&#8217;s problems. And in the future, customers who rate businesses might be able to receive coupons. </p>
<p>Another new feature due out this spring will let businesses add lists of employees for Tello users to see, which may help them remember who served them or how to spell an employee&#8217;s name. Employees who receive good ratings could be acknowledged and rewarded by their employers, motivating them to work harder.</p>
<p>Though Tello is just getting started, it could be an incredibly helpful service through which satisfied customers get to tell friends about their experiences—or disappointed customers get to complain with a chance of actually being heard. Just know that Tello&#8217;s thumbs up or thumbs down ratings don&#8217;t allow for much ambiguity. </p>
<p class="tagline">Watch a video with Katherine Boehret on Tello at WSJ.com/PersonalTech. Write to her at katie.boehret@wsj.com</p>
<p>Write to Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20110208/tello-customer-service-ratings-review/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Multitouch Pioneer Jeff Han Starts to Think Small (Devices)</title>
		<link>http://allthingsd.com/20101213/multitouch-pioneer-jeff-han-starts-to-think-small-devices/</link>
		<comments>http://allthingsd.com/20101213/multitouch-pioneer-jeff-han-starts-to-think-small-devices/#comments</comments>
		<pubDate>Mon, 13 Dec 2010 14:00:35 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[CNN]]></category>
		<category><![CDATA[defense]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[elections]]></category>
		<category><![CDATA[FIRST]]></category>
		<category><![CDATA[government]]></category>
		<category><![CDATA[interface]]></category>
		<category><![CDATA[interview]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[Jeff Han]]></category>
		<category><![CDATA[John King]]></category>
		<category><![CDATA[large screen]]></category>
		<category><![CDATA[markets]]></category>
		<category><![CDATA[meeting]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[multitouch]]></category>
		<category><![CDATA[niche]]></category>
		<category><![CDATA[operating systems]]></category>
		<category><![CDATA[Perceptive Pixel]]></category>
		<category><![CDATA[Professional]]></category>
		<category><![CDATA[quarter]]></category>
		<category><![CDATA[second]]></category>
		<category><![CDATA[slate]]></category>
		<category><![CDATA[tablet]]></category>
		<category><![CDATA[touch]]></category>
		<category><![CDATA[touch wall]]></category>
		<category><![CDATA[touchscreen]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=823</guid>
		<description><![CDATA[Jeff Han has been a pioneer in multitouch, but he is best known for his work on big screens, such as creating the touch wall used by CNN. Now, he's beginning to apply some of his talents to the mobile space, with his first mobile efforts likely to surface early next year.]]></description>
			<content:encoded><![CDATA[<p>For years now, Jeff Han has been working on large-screen multitouch displays.</p>
<p>Han and his company, <a href="http://perceptivepixel.com/">Perceptive Pixel</a>, are best known for creating the giant touch wall that John King and others at CNN use to break down elections.</p>
<p>While Apple, Microsoft and others have targeted consumers, Perceptive Pixel has <a href="http://news.cnet.com/8301-13860_3-20020465-56.html">focused on niche professional markets, especially the defense and government sector</a>.</p>
<p>But, after years of watching the small touchscreen device market from the sidelines, Han said he thinks he is pretty close to creating his first products that will run on those devices.</p>
<p>&#8220;Mobile is interesting,&#8221; he said in an interview last month at his New York offices (in the Manhattan building that Google is buying, with the amazing roof view seen below). &#8220;How can you ignore a billion devices being sold every year?&#8221;</p>
<p>Han said there is a reason he has stayed focused on the high end of the market.</p>
<p>&#8220;I have a personal bias,&#8221; he told Mobilized. &#8220;I want computers to be functional, not just playful.&#8221;</p>
<p>The modern tablet, he said, is the first consumer device that has enough pixels and the precision sensors to potentially be of interest to Perceptive Pixel. In particular, Han said he is intrigued by the idea of using tablets to allow meeting participants to interact with a nearby larger touchscreen that might be in use by someone leading a meeting.<br />
<img src="http://mobilized.allthingsd.com/files/2010/12/Jeff-Han-cropped-379x261.png" alt="" title="Jeff Han cropped" width="379" height="261" class="alignright size-Medium380 wp-image-827" /><br />
&#8220;We&#8217;re looking at mobile and slate devices as a way to tie into this family of collaboration [products],&#8221; he said, noting that&#8217;s where Perceptive Pixel is spending its energy when it comes to mobile, as opposed to coming up with some killer app that works only on smaller screens. &#8220;There are a lot of smart people creating mobile apps.&#8221;</p>
<p>Han said his first mobile efforts should come out early next year&#8211;in the first quarter or early in the second quarter, though he wouldn&#8217;t give more specifics.</p>
<p>Whatever Perceptive Pixel ends up doing in the tablet space, Han said his plan is to eventually have it support multiple operating systems, though Han said the company will probably only qualify certain devices. So far, he said, Apple&#8217;s iOS and the iPad seem best suited to the applications he has in mind, while the real-time touch performance on Android has certain issues.</p>
<p>&#8220;We&#8217;re not going to just let it run on anything out there,&#8221; he said. &#8220;Some of them just can&#8217;t guarantee a good user interface.&#8221;</p>
<p>Here is the video interview Mobilized did with Han:</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=3B02849E-F2DC-415B-B4E8-8D682C7CE932&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={3B02849E-F2DC-415B-B4E8-8D682C7CE932}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20101213/multitouch-pioneer-jeff-han-starts-to-think-small-devices/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Plastic Logic Gets Some Love From Russia</title>
		<link>http://allthingsd.com/20101109/plastic-logic-gets-some-love-from-russia/</link>
		<comments>http://allthingsd.com/20101109/plastic-logic-gets-some-love-from-russia/#comments</comments>
		<pubDate>Tue, 09 Nov 2010 15:50:54 +0000</pubDate>
		<dc:creator>Voices</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[Cambridge]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[Dresden]]></category>
		<category><![CDATA[e-reader]]></category>
		<category><![CDATA[fabrication]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[newsbyte]]></category>
		<category><![CDATA[plant]]></category>
		<category><![CDATA[plastic]]></category>
		<category><![CDATA[Plastic Logic]]></category>
		<category><![CDATA[Rik Thorbecke]]></category>
		<category><![CDATA[RUSNANO]]></category>
		<category><![CDATA[Russia]]></category>
		<category><![CDATA[Russian Corporation of Nanotechnologies]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=32245</guid>
		<description><![CDATA[Plastic Logic, still working on a consumer e-reader after an abortive first attempt, today announced that a "significant investment" by RUSNANO (Russian Corporation of Nanotechnologies) will help it build a new volume fabrication plant in Russia for its next-generation plastic electronic displays. “Russia provides access to an enormous talent pool of scientists and engineers, and proximity to our European centers in Cambridge and Dresden," said Plastic Logic CFO Rik Thorbecke.]]></description>
			<content:encoded><![CDATA[<p>Plastic Logic, still working on a consumer e-reader after <a href="http://mediamemo.allthingsd.com/20100810/the-wait-for-plastic-logics-que-e-reader-will-last-forever/?mod=ATD_search">an abortive first attempt</a>, today announced that a &#8220;significant investment&#8221; by RUSNANO (Russian Corporation of Nanotechnologies) will help it <a href="http://www.businesswire.com/news/home/20101109006545/en/RUSNANO-Plastic-Logic-Announce-Agreement-Establish-Plastic">build a new volume fabrication plant in Russia</a> for its next-generation plastic electronic displays. “Russia provides access to an enormous talent pool of scientists and engineers, and proximity to our European centers in Cambridge and Dresden,&#8221; said Plastic Logic CFO Rik Thorbecke.</p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20101109/plastic-logic-gets-some-love-from-russia/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New TV Tech Could Be Boon for Venture-Backed Chip Companies</title>
		<link>http://allthingsd.com/20100726/new-tv-tech-could-be-boon-for-venture-backed-chip-companies/</link>
		<comments>http://allthingsd.com/20100726/new-tv-tech-could-be-boon-for-venture-backed-chip-companies/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 15:21:33 +0000</pubDate>
		<dc:creator>Scott Denne</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[image processors]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[iSuppli]]></category>
		<category><![CDATA[LCD]]></category>
		<category><![CDATA[LED]]></category>
		<category><![CDATA[power management chips]]></category>
		<category><![CDATA[Randy Lawson]]></category>
		<category><![CDATA[Scott Denne]]></category>
		<category><![CDATA[semiconductors]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>
		<category><![CDATA[Venture Capital Dispatch]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=27539</guid>
		<description><![CDATA[The move to new display technologies and demand for new applications are turning televisions into the next growth segment for chip companies, and venture-backed companies could benefit.

Annual sales of semiconductors into televisions will grow by $2.9 billion this year to $12.2 billion, according to a new report from iSuppli, a semiconductor research firm that expects that pace of growth to continue on through next year.]]></description>
			<content:encoded><![CDATA[<p>The move to new display technologies and demand for new applications are turning televisions into the next growth segment for chip companies, and venture-backed companies could benefit.</p>
<p>Annual sales of semiconductors into televisions will grow by $2.9 billion this year to $12.2 billion, according to a new report from iSuppli, a semiconductor research firm that expects that pace of growth to continue on through next year.</p>
<p>This growth is being driven by two trends: the falling price of liquid crystal display, or LCD, panels, and the demand for features that haven’t been part of television designs until recently.</p>
<p>Now that overall costs for LCD panels, which are in most televisions, are coming down, television makers are focusing on improving the performance of their devices, said Randy Lawson, an analyst with iSuppli. This in turn calls for a host of new components such as image processors, power management chips and light-emitting diodes, Lawson said.</p>
<p><a href="http://blogs.wsj.com/digits/2010/07/26/new-tv-tech-could-be-boon-for-venture-backed-chip-companies/?mod=rss_WSJBlog&#038;mod=">Read the rest of this post on the original site</a></p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20100726/new-tv-tech-could-be-boon-for-venture-backed-chip-companies/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Apple Drives Chip Sales, Too</title>
		<link>http://allthingsd.com/20100714/apple-drives-chip-sales-too/</link>
		<comments>http://allthingsd.com/20100714/apple-drives-chip-sales-too/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 18:00:06 +0000</pubDate>
		<dc:creator>Yun-Hee Kim</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Barnes & Noble]]></category>
		<category><![CDATA[BYD]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Digits]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Keisuke Ohmori]]></category>
		<category><![CDATA[Kindle]]></category>
		<category><![CDATA[LG]]></category>
		<category><![CDATA[NAND]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[Nook]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[semiconductors]]></category>
		<category><![CDATA[smartphones]]></category>
		<category><![CDATA[Sony]]></category>
		<category><![CDATA[tablet PCs]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>
		<category><![CDATA[Toshiba]]></category>
		<category><![CDATA[touchscreens]]></category>
		<category><![CDATA[Yun-Hee Kim]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=27165</guid>
		<description><![CDATA[The popularity of Apple’s new iPad and iPhone has driven up sales for the Cupertino, Calif.-based company, but it’s not only Apple that’s celebrating.

Asian component makers — those that make chips and touch-screens used in Apple’s devices and other similiar gadgets — say they are having a tough time meeting orders thanks in part to stronger-than-expected demand for smartphones and tablet PCs.]]></description>
			<content:encoded><![CDATA[<p>The popularity of Apple’s (AAPL) new iPad and iPhone has driven up sales for the Cupertino, Calif.-based company, but it’s not only Apple that’s celebrating.</p>
<p>Asian component makers — those that make chips and touch-screens used in Apple’s devices and other similiar gadgets — say they are having a tough time meeting orders thanks in part to stronger-than-expected demand for smartphones and tablet PCs.</p>
<p>In recent months, Dell (DELL), Samsung, Toshiba and even Chinese battery-maker BYD have announced plans to launch tablet PCs. A slew of mobile handset makers including LG Electronics, Sony Ericsson (SNE) and Nokia (NOK) have also launched new smartphones to compete with Apple’s iPhone 4.  These components are also making headway into electronic readers such as Amazon.com’s (AMZN) Kindle and Barnes &#038; Noble’s (BKS) Nook. The new devices are creating more demand for chips, touch-screens and other types of displays.</p>
<p>“Due to the recent emergence of new, promising applications, such as tablet PCs, smartphones and iPad, we expect the supply condition in the NAND flash market will be tighter in the second half of this year,” said Toshiba spokesman Keisuke Ohmori.</p>
<p><a href="http://blogs.wsj.com/digits/2010/07/14/apple-drives-chip-sales-too/?mod=rss_WSJBlog&#038;mod=">Read the rest of this post on the original site</a></p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20100714/apple-drives-chip-sales-too/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A Streaming Comes Across the Sky</title>
		<link>http://allthingsd.com/20080904/a-streaming-comes-across-the-sky/</link>
		<comments>http://allthingsd.com/20080904/a-streaming-comes-across-the-sky/#comments</comments>
		<pubDate>Thu, 04 Sep 2008 18:00:57 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Amazon Video on Demand]]></category>
		<category><![CDATA[Andy Griffiths]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blu-ray]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[browsing]]></category>
		<category><![CDATA[Chrome]]></category>
		<category><![CDATA[consumer electronics]]></category>
		<category><![CDATA[Digital Daily Live]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[DVD]]></category>
		<category><![CDATA[Genius]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Grid]]></category>
		<category><![CDATA[HD]]></category>
		<category><![CDATA[holographic]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[iTunes 7]]></category>
		<category><![CDATA[iTunes 8]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[OLED]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Pocket-lint]]></category>
		<category><![CDATA[Samsung UK]]></category>
		<category><![CDATA[Sony Bravia TV]]></category>
		<category><![CDATA[storage]]></category>
		<category><![CDATA[streaming]]></category>
		<category><![CDATA[Unbox]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=4483</guid>
		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1774291082}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></p>
]]></content:encoded>
			<wfw:commentRss>http://allthingsd.com/20080904/a-streaming-comes-across-the-sky/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

