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	<title>AllThingsD &#187; DSL</title>
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		<title>Still Seeking to Shake Up Mobile Market, FreedomPop Also Looks to Rattle Home Broadband</title>
		<link>http://allthingsd.com/20121212/still-seeking-to-shake-up-mobile-market-freedompop-also-looks-to-rattle-home-broadband/</link>
		<comments>http://allthingsd.com/20121212/still-seeking-to-shake-up-mobile-market-freedompop-also-looks-to-rattle-home-broadband/#comments</comments>
		<pubDate>Wed, 12 Dec 2012 14:00:43 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[cable]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[FreedomPop]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Stephen Stokols]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=277096</guid>
		<description><![CDATA[The company plans to bring its same free and low-cost approach to mobile broadband and take on the Verizons and AT&#38;Ts of the world.]]></description>
				<content:encoded><![CDATA[<p>FreedomPop, a start-up <a href="http://allthingsd.com/20120930/freedompop-says-ready-to-go-with-beta-of-free-broadband-service/">aiming to offer free and low-cost mobile broadband access</a>, is now taking aim at the home Internet market as well.</p>
<p><a href="http://allthingsd.com/files/2012/12/FreedomPop-Burst.jpg"><img src="http://allthingsd.com/files/2012/12/FreedomPop-Burst-266x400.jpg" alt="" title="FreedomPop Burst" width="266" height="400" class="alignright size-Medium380 wp-image-277124" /></a></p>
<p>The company, <a href="http://allthingsd.com/20120322/how-skypes-co-founder-hopes-to-make-money-giving-away-mobile-broadband/">backed by Skype founder Niklas Zennstrom</a>, plans on Wednesday to start taking preorders for an $89 device to offer home broadband service using fixed WiMax service powered by Clearwire. </p>
<p>As it does on the mobile side, FreedomPop will offer a chunk of data free each month, with low-cost options for additional gigabytes. With the home product, customers will get 1GB of data free each month, with a $10-per-month plan offering enough additional data to meet the typical consumer&#8217;s needs.</p>
<p>In an interview, FreedomPop CEO Stephen Stokols said that the average U.S. household pays upwards of $40 per month for home broadband even though more than half of users consume less than 6 gigabytes of data.</p>
<p>&#8220;It’s going to be extremely disruptive,&#8221; Stokols said.</p>
<p>FreedomPop says the home router will deliver far faster speeds than Clearwire&#8217;s mobile devices and that FreedomPop will only offer service to addresses where the company can deliver speed equal to or faster than those offered by DSL.</p>
<p>Stokols said that the company had planned to wait until later to move into the home broadband market, but was encouraged by its early results on the mobile side which showed a substantial number of customers opting for FreedomPop&#8217;s paid services.</p>
<p>&#8220;We’ve always kind of planned to go after the home market pretty aggressively,&#8221; he said. &#8220;We’re accelerating that.&#8221;</p>
<p>In the first couple of months of offering an <a href="http://allthingsd.com/20120731/freedompop-aims-to-turn-an-ipod-touch-into-an-iphone-with-a-4g-add-on/">iPod Touch sled</a>, USB stick and mobile hotspot, Stokols said that more than 20 percent of users have switched to a paid plan while more than a third of customers are opting for one of the company&#8217;s existing value-added services &#8212; such as notification of when one is about to hit their free limit.</p>
<p>&#8220;We’re getting much better traction … than we ever imagined,&#8221; Stokols said.</p>
<p>On the home side, the broadband plan is also a gateway to also offer additional services, including VoIP calling, among other things.</p>
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		<title>AT&amp;T Web Customers Face Data Cap</title>
		<link>http://allthingsd.com/20110314/att-web-customers-face-data-cap/</link>
		<comments>http://allthingsd.com/20110314/att-web-customers-face-data-cap/#comments</comments>
		<pubDate>Mon, 14 Mar 2011 09:35:30 +0000</pubDate>
		<dc:creator>Roger Cheng</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[cap]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[Internet]]></category>
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		<category><![CDATA[U-verse]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=37624</guid>
		<description><![CDATA[AT&#038;T Inc. said Sunday that it will begin to cap DSL data usage for its Internet customers and implement charges for anyone who goes over the limit.]]></description>
				<content:encoded><![CDATA[<p>AT&#038;T Inc. said Sunday that it will begin to cap DSL data usage for its Internet customers and implement charges for anyone who goes over the limit.</p>
<p>The Dallas telecommunications company said that customers who exceed a monthly limit of 150 gigabytes of data in three separate months will be charged $10 for every extra 50 gigabytes of data they consume. Customers on AT&#038;T&#8217;s higher-end U-Verse Internet service have a limit of 250 gigabytes. AT&#038;T will impose the new limits on May 2.</p>
<p><a href="http://online.wsj.com/article/SB10001424052748704893604576198991267494586.html">Read the rest of this post on the original site »</a></p>
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		<title>Oh, Speaking of Broadband&#8211;What the Hell Is It?</title>
		<link>http://allthingsd.com/20090821/whatisbroadband/</link>
		<comments>http://allthingsd.com/20090821/whatisbroadband/#comments</comments>
		<pubDate>Fri, 21 Aug 2009 17:49:40 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[application]]></category>
		<category><![CDATA[Bell companies]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[Bruce Kushnick]]></category>
		<category><![CDATA[California]]></category>
		<category><![CDATA[Carlos Kirjner]]></category>
		<category><![CDATA[carriers]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[FCC]]></category>
		<category><![CDATA[Federal Communications Commission]]></category>
		<category><![CDATA[federal grants]]></category>
		<category><![CDATA[fiber optic]]></category>
		<category><![CDATA[households]]></category>
		<category><![CDATA[innovation]]></category>
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		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[latency]]></category>
		<category><![CDATA[long distance]]></category>
		<category><![CDATA[New Networks Institute]]></category>
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		<category><![CDATA[telecom]]></category>
		<category><![CDATA[Telecommunications Act of 1996]]></category>
		<category><![CDATA[The $300 Billion Broadband Scandal]]></category>
		<category><![CDATA[throughput]]></category>
		<category><![CDATA[usage caps]]></category>
		<category><![CDATA[what is broadband]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=23454</guid>
		<description><![CDATA[Before the Federal Communications Commission begins doling out the $7.4 billion in federal grants up for grabs through national broadband stimulus programs, the agency must answer an important question: What is broadband? And so, in a public notice issued today, the Commission is requesting "tailored" public comment on what the definition of broadband should be.]]></description>
				<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/08/speedtest.jpg" alt="speedtest" title="speedtest" width="144" height="135" class="alignright size-full wp-image-23456" />Before the Federal Communications Commission begins doling out the $7.4 billion in federal grants up for grabs through national broadband stimulus programs, the agency must answer an important question: What is broadband? And so, in a <a href="http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1842A1.pdf">public notice issued today</a>, the Commission is requesting &#8220;tailored&#8221; public comment on what the definition of broadband should be.</p>
<p>That might seem an inane question, coming from the FCC, but when you think about it, it has never really been answered, not even by broadband carriers, which would undoubtedly prefer that the term be ambiguous enough to allow for all manner of throughput/delivered speeds, usage caps, and latency. So it’s a good time to ask it. As senior adviser Carlos Kirjner explains in <a href="http://blog.broadband.gov/?p=87">a post to the FCC blog</a> today:</p>
<blockquote class="memo"><ul>
<li> If we want to decide who has and who does not have broadband, we actually need to agree on what we mean by broadband. </li>
<li> If we want to decide who can take advantage of one type of application or another, we need to know what they are actually getting today, and what is the gap between that and what they actually need to get. </li>
<li>  If we need to know how much it would cost the country to enable all or a subset of its households and businesses to take advantage of one application or another, we need to know what the gap is between where we are and where we want to be. </li>
<li> If we want to ensure that consumers have a clear and accurate view of what they are getting for their money, we need to decide what are the important metrics, and how to measure them.</li>
</ul>
</blockquote>
<p>Good points, all. But allow me to suggest one more:</p>
<ul>
<li>If we’re going to start handing out $7.4 billion in federal grants for broadband improvements, we should make damn sure that broadband is improved. </li>
</ul>
<p>Because <a href="http://www.newnetworks.com/BroadbandScandalIntro.htm">the last time we invested in our broadband future, we didn’t see much return on that investment</a>.</p>
<p>In the run-up to the Telecommunications Act of 1996, the incumbent telecoms promised to provide fiber-optic connections to millions of households across the country. In exchange, they were given some $200 billion in tax cuts and higher service rates to pay for it. But the telecoms didn’t spend that money on fiber upgrades; they spent it on long distance, wireless and inferior DSL services.</p>
<p>&#8220;By 2005, if the Bell companies had actually delivered on their broadband promises, approximately 86 million households would have had fiber-optic-based services,&#8221; <a href="http://www.newnetworks.com/broadbandscandals.htm">Bruce Kushnick, executive director of New Networks Institute, explains in &#8220;The $300 Billion Broadband Scandal.&#8221;</a> &#8220;These state commitments also would have rewired schools and libraries, hospitals and government offices. And in most states, the plan called for ALL customers to be rewired equally, whether they were in rural or urban areas, rich or poor. Universal broadband was to be accomplished state-by-state because customers were, in essence, de facto investors funding these network upgrades.&#8221;</p>
<p>But that&#8217;s not what happened (click on image below to enlarge). Know anyone in California who had Pac Bell fiber in 1996? How about 2000? Yeah, didn&#8217;t think so. And that&#8217;s something worth mulling today.</p>
<p><a href="http://digitaldaily.allthingsd.com/files/2009/08/wtf_pacbell.jpg" rel="lightbox"><img src="http://digitaldaily.allthingsd.com/files/2009/08/wtf_pacbell-250x190.jpg" alt="wtf_pacbell" title="wtf_pacbell" width="250" height="190" class="aligncenter size-medium wp-image-23455" /></a></p>
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		<title>Time Warner Cable Backs Off Pay-Per-Byte Broadband Billing</title>
		<link>http://allthingsd.com/20090416/time-warner-cable-backs-off-pay-per-byte-broadband-billing/</link>
		<comments>http://allthingsd.com/20090416/time-warner-cable-backs-off-pay-per-byte-broadband-billing/#comments</comments>
		<pubDate>Thu, 16 Apr 2009 19:48:05 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Ann Burr]]></category>
		<category><![CDATA[Associated Press]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[billing]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[cable]]></category>
		<category><![CDATA[cable guys]]></category>
		<category><![CDATA[Comcast]]></category>
		<category><![CDATA[competition]]></category>
		<category><![CDATA[congress]]></category>
		<category><![CDATA[consumer education]]></category>
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		<category><![CDATA[Frontier Communications]]></category>
		<category><![CDATA[Glenn Britt]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[investment]]></category>
		<category><![CDATA[Kyle McSlarrow]]></category>
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		<category><![CDATA[next generation]]></category>
		<category><![CDATA[Peter Kafka]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[pricing plan]]></category>
		<category><![CDATA[Rochester]]></category>
		<category><![CDATA[speed]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[Time Warner Cable]]></category>
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		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=6382</guid>
		<description><![CDATA[That was quick. Time Warner Cable is shelving plans to charge its Internet customers based on usage. For now, that is.

The cable giant had planned on charging customers in four locations on a "consumption" plan in which they'd pay between $15 to $150 a month based on the amount of data they hoovered via the Web. But noisy opposition to the plan surfaced immediately and has been getting louder over the past few weeks.]]></description>
				<content:encoded><![CDATA[<p>That was quick. Time Warner Cable (TWC) is <a href="http://finance.yahoo.com/news/Time-Warner-Cable-Charts-a-bw-14948483.html">shelving plans</a> to charge its Internet customers based on usage. For now, that is.</p>
<p>The cable giant had planned on charging customers in four locations on a &#8220;consumption&#8221; plan in which they&#8217;d pay between $15 to $150 a month based on the amount of data they hoovered via the Web. But noisy opposition to the plan surfaced immediately and has been <a href="http://mediamemo.allthingsd.com/20090408/cables-pay-per-byte-plan-finds-a-foe-in-congress/">getting</a> <a href="http://mediamemo.allthingsd.com/20090416/gannetts-disappearing-ad-revenue-bodes-badly-for-newspapers/#comments">louder</a> over the past few weeks.</p>
<p>Instead, the company says, it will spend time on &#8220;customer education&#8221; to clear up &#8220;misunderstandings&#8221; about the plan, which it still believes &#8220;may be the best pricing plan for consumers,&#8221; etc. Translation: We need more time to figure out how to do this without getting our heads ripped off. Or handing over customers to the competition.</p>
<p>That&#8217;s what was already happening in Rochester, where Time Warner&#8217;s plans were supposedly driving customers to Frontier Communications Co., which offered a (presumably slower) DSL service. From the <a href="http://finance.yahoo.com/news/Phone-company-shelves-apf-14936478.html">Associated Press</a>:</p>
<blockquote><p>&#8220;&#8216;We have gotten hundreds of calls from Time Warner customers into our call centers,&#8217; said Ann Burr, the head of Frontier&#8217;s Rochester unit, in an interview with The Associated Press. &#8216;I guess it&#8217;s been a public relations crisis for Time Warner.&#8217;&#8221;</p></blockquote>
<p>This doesn&#8217;t affect other pipe guys&#8217; plans to institute similar caps or consumption-based pricing plans: Comcast (CMCSA), for instance, has a monthly cap on its broadband plans, and threatens to cut off customers who exceed it (thanks to Business Insider&#8217;s Dan Frommer for the fact-check).</p>
<p>And as of yesterday, at least, the cable guys&#8217; trade group was pooh-poohing people who complained about the idea. Here&#8217;s Kyle McSlarrow, CEO of the National Cable &amp; Telecommunications Association, on his group&#8217;s <a href="http://www.cabletechtalk.com/tech-discussions/2009/04/15/on-testing-consumption-based-pricing-models/">blog</a>:</p>
<blockquote><p>&#8220;Hundreds of billions of dollars have been and continue to be invested by our industry in the deployment of broadband and now the deployment of next generation broadband; speeds have doubled or tripled in just the last few years; new and spectacular applications keep getting launched; no anti-competitive conduct has remotely occurred; and, in fact, compared to many other industries, the Internet ecosystem seems to be one of the few really healthy, growing, and creative parts of our economy with continued investment and innovation taking place every day. At a time of economic and financial challenges for our country, I for one would rather Congress spend its time on real problems, not fictional ones.&#8221;</p></blockquote>
<p>[UPDATE: McSlarrow just put out a new <a href="http://www.cabletechtalk.com/tech-discussions/2009/04/16/consumption-based-billing-and-the-princess-bride/">post</a> discussing Time Warner's move.]</p>
<p>By the way: McSlarrow, Time Warner Cable, Comcast other pipe guys with similar plans, like AT&amp;T (T), may not have a terrible idea. But they&#8217;re going to undergo a lot of public whippings before they get this one through.</p>
<blockquote class="memo"><p>NEW YORK&#8211;Time Warner Cable today announced it would alter plans to test Consumption Based Billing, shelving the trials while the customer education process continues.</p>
<p>Time Warner Cable Chief Executive Officer Glenn Britt said, “It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans to roll out additional tests on consumption based billing. As a result, we will not proceed with implementation of additional tests until further consultation with our customers and other interested parties, ensuring that community needs are being met. While we continue to believe that consumption based billing may be the best pricing plan for consumers, we want to do everything we can to inform our customers of our plans and have the benefit of their views as part of our testing process.”</p>
<p>Time Warner Cable also announced that it is working to make measurement tools available as quickly as possible. These tools will help customers understand how much bandwidth they consume and aid in the dialog going forward.</p>
<p>Britt added, “We look forward to continuing to work with Senator Schumer, our customers and all of the other interested parties as the process moves forward, to ensure that informed decisions are made about the best way to continue to provide our customers with the level of service that they expect and deserve from Time Warner Cable.”</p></blockquote>
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		<title>Getting Faster Internet Service</title>
		<link>http://allthingsd.com/20090107/getting-faster-internet-service/</link>
		<comments>http://allthingsd.com/20090107/getting-faster-internet-service/#comments</comments>
		<pubDate>Thu, 08 Jan 2009 00:54:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
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		<guid isPermaLink="false">http://mailbox.allthingsd.com/20090107/getting-faster-internet-service/</guid>
		<description><![CDATA[In this week's installment of Mossberg's Mailbox, Walt talks to a reader about the benefits offered by a faster processor in comparison to the advantages of a faster Internet connection. And for anyone who's thought of moving from the PC version or Quicken to the Mac version, read Walt's suggestions first.]]></description>
				<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question"> <em>I plan to purchase a new laptop. My uses are primarily Internet searching and email. I don&#8217;t play videogames. The salespeople are pushing me to buy a fast processor. Will buying a faster processor improve my slow DSL connection?</em></p>
<p class="answer"> Compared to your old computer, any new PC, even one with a midrange modern processor and graphics system, plus more modern network components inside, may well be faster at using the Internet. That&#8217;s because things like rendering Web pages will likely speed up, and the computer may be better able to take advantage of whatever DSL speed you have entering your home. But even the fastest processor won&#8217;t make your DSL connection itself fundamentally speedier. To achieve that, you&#8217;d need to pay for faster service from either your current provider or a competitor.</p>
<p class="question"> <em>Will my Quicken finances run on a Mac? And how do I transfer, from a Dell PC, my 2007 Quicken data?</em></p>
<p class="answer"> There is a version of Quicken for the Mac, and there is a way to export your data from the Windows version and import it into this Mac version. But, because the two programs are actually very different under the hood, this process can be laborious and too often goes wrong. So, for people switching to the Mac who are devoted to Quicken, I suggest installing Windows on your Mac, and continuing to use the Windows version of Quicken. If you&#8217;d rather perform the export instead, you can find the instructions at <a href="http://quicken.intuit.com" rel="external">quicken.intuit.com</a>. Click on &#8220;Support,&#8221; then on &#8220;2007 for Mac,&#8221; then search for the keyword &#8220;convert.&#8221;</p>
<p>You can find Mossberg&#8217;s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<title>Surf the Skies at DSL Speeds&#8211;Assuming Your Laptop Hasn&#039;t Been Confiscated by the TSA</title>
		<link>http://allthingsd.com/20080820/surf-the-skies-at-dsl-speeds-assuming-your-laptop-hasnt-been-confiscated-by-tsa/</link>
		<comments>http://allthingsd.com/20080820/surf-the-skies-at-dsl-speeds-assuming-your-laptop-hasnt-been-confiscated-by-tsa/#comments</comments>
		<pubDate>Wed, 20 Aug 2008 21:28:42 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[American Airlines]]></category>
		<category><![CDATA[business travelers]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[download speed]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[Forrester Research]]></category>
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		<category><![CDATA[kilobytes per second]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=3625</guid>
		<description><![CDATA[American Airlines rolled out its take on cloud computing today, becoming the first airline in the U.S. to offer full in-flight broadband access. Dubbed “GoGo” and provided by AirCell, the service is available for a flat $12.95 fee on flights between New York and San Francisco, New York and Los Angeles, and New York and Miami.]]></description>
				<content:encoded><![CDATA[<p>American Airlines (AMR) rolled out its take on cloud computing today, becoming the <a href="http://aviationblog.dallasnews.com/archives/2008/08/american-airlines-launches-inf.html">first airline in the U.S. to offer full in-flight broadband access</a>. Dubbed &#8220;GoGo&#8221; and provided by AirCell, the service is available for <a href="http://www.reuters.com/article/internetNews/idUSN1930895220080820">a flat $12.95 fee</a> on flights between New York and San Francisco, New York and Los Angeles, and New York and Miami. Speeds are said to be roughly equivalent to those offered by a slow DSL connection. When Walt tested the service earlier this summer, he found the  <a href="http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/">typical download speed to hover between 500 and 600Kbps</a>. Upload speeds were between 250 and 300Kbps. Not bad. Certainly, good enough to make it compelling for some travelers. &#8220;It&#8217;s a game-changer,&#8221; said Henry Harteveldt, an analyst with Forrester Research. &#8220;You&#8217;re no longer forced to be isolated from what&#8217;s going on in your office, with your clients or with friends or family. For business travelers, this will greatly aid productivity, and for leisure travelers, it means they will be in control of their entertainment.&#8221;</p>
]]></content:encoded>
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		<title>Surf the Skies at DSL Speeds&#8211;Assuming Your Laptop Hasn't Been Confiscated by the TSA</title>
		<link>http://allthingsd.com/20080820/surf-the-skies-at-dsl-speeds-assuming-your-laptop-hasnt-been-confiscated-by-tsa-2/</link>
		<comments>http://allthingsd.com/20080820/surf-the-skies-at-dsl-speeds-assuming-your-laptop-hasnt-been-confiscated-by-tsa-2/#comments</comments>
		<pubDate>Wed, 20 Aug 2008 21:28:42 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Enterprise]]></category>
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		<category><![CDATA[American Airlines]]></category>
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		<category><![CDATA[cloud computing]]></category>
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		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[kilobytes per second]]></category>
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		<category><![CDATA[leisure travelers]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=3625</guid>
		<description><![CDATA[American Airlines rolled out its take on cloud computing today, becoming the first airline in the U.S. to offer full in-flight broadband access. Dubbed “GoGo” and provided by AirCell, the service is available for a flat $12.95 fee on flights between New York and San Francisco, New York and Los Angeles, and New York and Miami.]]></description>
				<content:encoded><![CDATA[<p>American Airlines (AMR) rolled out its take on cloud computing today, becoming the <a href="http://aviationblog.dallasnews.com/archives/2008/08/american-airlines-launches-inf.html">first airline in the U.S. to offer full in-flight broadband access</a>. Dubbed &#8220;GoGo&#8221; and provided by AirCell, the service is available for <a href="http://www.reuters.com/article/internetNews/idUSN1930895220080820">a flat $12.95 fee</a> on flights between New York and San Francisco, New York and Los Angeles, and New York and Miami. Speeds are said to be roughly equivalent to those offered by a slow DSL connection. When Walt tested the service earlier this summer, he found the  <a href="http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/">typical download speed to hover between 500 and 600Kbps</a>. Upload speeds were between 250 and 300Kbps. Not bad. Certainly, good enough to make it compelling for some travelers. &#8220;It&#8217;s a game-changer,&#8221; said Henry Harteveldt, an analyst with Forrester Research. &#8220;You&#8217;re no longer forced to be isolated from what&#8217;s going on in your office, with your clients or with friends or family. For business travelers, this will greatly aid productivity, and for leisure travelers, it means they will be in control of their entertainment.&#8221;</p>
]]></content:encoded>
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		<title>Qwest CEO Mueller: VZ Wireless Migration Going Well</title>
		<link>http://allthingsd.com/20080806/qwest-ceo-mueller-vz-wireless-migration-going-well/</link>
		<comments>http://allthingsd.com/20080806/qwest-ceo-mueller-vz-wireless-migration-going-well/#comments</comments>
		<pubDate>Wed, 06 Aug 2008 20:11:15 +0000</pubDate>
		<dc:creator>Eric Savitz</dc:creator>
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		<category><![CDATA[Ed Mueller]]></category>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=2295</guid>
		<description><![CDATA[Qwest (Q) CEO Ed Mueller says the company's migration of its wireless service offering to Verizon (VZ) is going smoothly. Qwest is switching from selling a Qwest-branded wireless service in which it resold service from Sprint (S) to a co-branded offering from Verizon; the company started rolling out its new Verizon by Qwest wireless service two weeks ago.]]></description>
				<content:encoded><![CDATA[<p>Qwest (Q) CEO Ed Mueller says the company&#8217;s migration of its wireless service offering to Verizon (VZ) is going smoothly. Qwest is switching from selling a Qwest- branded wireless service in which it resold service from Sprint (S) to a co-branded offering from Verizon; the company started rolling out its new Verizon by Qwest wireless service two weeks ago. &#8220;I could not be happier with the relationship,&#8221; he said. Mueller said in an interview with Tech Trader Daily this morning that he modeled the arrangement on its deal to resell satellite television service from DirecTV (DTV), and its co-marketed DSL service with Microsoft&#8217;s (MSFT) MSN.</p>
<p><a href="http://blogs.barrons.com/techtraderdaily/2008/08/06/qwest-ceo-miller-says-vz-wireless-migration-going-well/">Read the rest of this post</a></p>
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		<title>Comcast Kicking The Telcos All Over The Field</title>
		<link>http://allthingsd.com/20080730/comcast-kicking-the-telcos-all-over-the-field/</link>
		<comments>http://allthingsd.com/20080730/comcast-kicking-the-telcos-all-over-the-field/#comments</comments>
		<pubDate>Wed, 30 Jul 2008 22:47:10 +0000</pubDate>
		<dc:creator>Eric Savitz</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=2177</guid>
		<description><![CDATA[Comcast (CMCSA) is simply crushing its telco competitors.
Consider a few data points. As I noted this morning, Comcast today disclosed that it added 555,000 new phone customers in the June quarter (499,000 when you back out losses in their circuit-switched segment), along with 278,000 high speed Internet customers and 320,000 digital cable customers.]]></description>
				<content:encoded><![CDATA[<p>Comcast (CMCSA) is simply crushing its telco competitors.</p>
<p>Consider a few data points. As I noted this morning, Comcast today disclosed that it added 555,000 new phone customers in the June quarter (499,000 when you back out losses in their circuit-switched segment), along with 278,000 high speed Internet customers and 320,000 digital cable customers. (It did lose 138,000 basic cable subs.)</p>
<p>Compare that with AT&#038;T, which lost 993,000 residential primary wirelines in the quarter, or Verizon, which lost 833,000 primary residential lines and another 133,000 DSL lines.<br />
<a href="http://blogs.barrons.com/techtraderdaily/2008/07/30/comcast-kicking-the-telcos-all-over-the-field/"><br />
Read the rest of this post</a></p>
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		<title>Internet-a-Gogo: Airlines to Offer In-Flight Access</title>
		<link>http://allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</link>
		<comments>http://allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Personal Technology]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</guid>
		<description><![CDATA[This summer, Wi-Fi access will arrive in the passenger cabins of some commercial U.S. airliners with a new system called Gogo. For travelers who want to stay connected in the air, Gogo does the job, but it has its limitations.]]></description>
				<content:encoded><![CDATA[<p>Attention, laptop-toting U.S. airline passengers! You are either about to become much more productive and happy, or to lose one of your last refuges from the digital deluge that afflicts your life.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=BEA6EA81-F0A5-4C66-9305-758D0E696DB2&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={BEA6EA81-F0A5-4C66-9305-758D0E696DB2}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Beginning this summer, as soon as next month, wireless Internet access will arrive in the passenger cabins of some commercial U.S. airliners.</p>
<p>On these Internet-equipped planes, any passenger with a Wi-Fi enabled laptop &#8212; or a cellphone with Wi-Fi &#8212; will be able to do almost everything he or she could do online at home or at the office. That includes surfing the Web, using email, having instant-messenger text chats, downloading and uploading files, and streaming video and audio.</p>
<p>In fact, I did all these things a few days ago on a test flight using the new system, called Gogo. During the flight from San Francisco to Denver, on a small test jet, I could operate online as if I were sitting at my desk, or in a Starbucks. I used Dell (DELL) and Apple (AAPL) laptops, a BlackBerry (RIMM), a Windows Mobile phone and an iPhone to perform all the most common online tasks, while soaring over majestic mountains and glorious national parks.</p>
<p>I sent and received emails on Microsoft (MSFT) Outlook and Apple Mail, including messages with hefty attachments. I conducted IM chats on AOL (TWX) Instant Messenger and Google (GOOG) Talk. Using all the major Web browsers, I called up dozens of Web sites, and watched video clips on Hulu and YouTube. I downloaded photos, songs, PDF files and Microsoft Office documents. I used all the Internet functions on the iPhone, and on the Wi-Fi-equipped BlackBerry and Windows Mobile phone.</p>
<p>One important caveat: Gogo is a data-only system. It doesn&#8217;t allow phone calls and will block all services that allow voice conversations to be made over the Internet.</p>
<p>Gogo will launch on three American Airlines (AMR) routes, likely in July. The first planes to use it will be American&#8217;s 15 Boeing 767s flying between New York and Los Angeles, San Francisco and Miami. Later in the year, Gogo will be available on all of Virgin America&#8217;s small number of routes, and possibly additional American routes, if the first deployment works well. It&#8217;s supplied to the airlines by a Denver-based company called Aircell, which says it is in negotiations to offer the Gogo service on several other major U.S. airlines by next year.</p>
<p>The Gogo service will cost a flat fee of $12.95 for flights of three hours or longer, and $9.95 for shorter trips. You log into Gogo as you would any commercial Internet service, registering on a special Web page. Aircell plans to allow advance sign-up, so you&#8217;d only have to enter an ID and password on the plane. No add-on software, hardware or cables are required.</p>
<p>A few Web functions will be offered free from Gogo, including access to the American Airlines Web site, to Frommer&#8217;s online travel guides and to a limited selection of articles from The Wall Street Journal.</p>
<p>Gogo isn&#8217;t the first in-plane Internet service. A few years ago, Lufthansa (LHA.MU) offered a satellite-based service from Boeing (BA), mainly on over-ocean flights, but it was canceled.</p>
<p>The service operates at respectable, if not blazing, speeds &#8212; similar to what you&#8217;d get on a cellular broadband service or a slow home DSL line. On my test flight, download speeds varied from 266 kilobits per second to about 1.4 megabits per second, with the most typical speeds hovering between 500 and 600 kbps. Upload speeds were between 250 and 300 kbps. I found that most of the tasks I tested, except for streaming video, felt smooth and normal.</p>
<p>Speeds could degrade on a large plane with scores of people online simultaneously. But Aircell claims it has the technology to make my experience representative for anyone doing common tasks, such as Web surfing and email. During my test flight, eight laptops and six Wi-Fi-enabled smart phones were using the system simultaneously. All registered decent speeds, except for a couple of minutes when the plane was crossing between the zones controlled by the company&#8217;s ground-based towers.</p>
<p>Aircell gets Internet access to the planes through a network of 92 towers scattered across North America. These essentially are cellphone towers, carrying a high-speed cellphone data signal, except that the Aircell antennas point up, into the sky. A receiver on the underside of the aircraft picks up the signal, which is then distributed through the plane via Wi-Fi.</p>
<p>The companies say Gogo is safe and won&#8217;t interfere with the plane&#8217;s operation. It is government-approved, and pilots can shut the system off should they deem it necessary.</p>
<p>Gogo has some limitations. The service plans to allocate its capacity so that low-bandwidth activities like Web surfing and email take priority over high-bandwidth ones like streaming video. That means you may find video to be slow and halting.</p>
<p>And Gogo is a North American, land-based service only. It won&#8217;t work over the oceans and, for now, it won&#8217;t work on other continents.</p>
<p>But for U.S. travelers who want to stay connected in the air, Gogo does the job.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Samsung's Instinct Doesn't Ring True as an iPhone Clone</title>
		<link>http://allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/</link>
		<comments>http://allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/#comments</comments>
		<pubDate>Thu, 12 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/</guid>
		<description><![CDATA[The parade of iPhone lookalikes continues, and the latest to arrive is the Samsung Instinct. While it isn't a bad phone and has some features the Apple product lacks, it's no match for the iPhone.]]></description>
				<content:encoded><![CDATA[<p>The parade of iPhone lookalikes continues. Soon after <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a> (AAPL) announced the first iPhone a year ago, factories in Asia, at the behest of U.S. phone carriers, were asked to respond to the sleek, touch-screen device. Some already have reached America; more are coming.</p>
<p>The latest to arrive is the Samsung Instinct, to be introduced by <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=S'>Sprint</a> (S) on June 20. I&#8217;ve been testing the Instinct, and while it isn&#8217;t a bad phone and has some features the Apple product lacks, it&#8217;s no match for the iPhone. The manufacturers haven&#8217;t replicated the iPhone&#8217;s greatest strength: beautiful, powerful, breakthrough software.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://s.wsj.net/public/resources/images/PJ-AM562_pjPTEC_20080611125215.jpg" alt="Samsung Instinct" height="573" width="250" /><br />Samsung Instinct</div>
<p>Also, the timing of the Instinct is unfortunate. It was designed to go up against the first iPhone. Sprint even has a Web site (<a href="http://nowisgood.com" rel="external">nowisgood.com</a>) comparing the two devices. But the Instinct will go on sale only three weeks before Apple and AT&amp;T (T) start selling the new 3G iPhone, the second-generation model announced earlier this week. This second iPhone model corrects some of the first model&#8217;s main weaknesses, wiping out some advantages Sprint hoped the Instinct would have.</p>
<p>Before getting into the details of the Instinct, a few words about the new iPhone, its main competition. I don&#8217;t do full reviews of products until I have tested them extensively, but my first impressions of the 3G iPhone are largely positive.</p>
<p>The price of the new iPhone&#8217;s base model, which comes with 8 gigabytes of memory, is $199, a 50% price cut from the comparable first-generation model. Yet, it now works on AT&amp;T&#8217;s fastest data network, promising anywhere from two to five times the speed of its predecessor. It also has GPS for tracking your location, and fully supports over-the-air synchronization of email, contacts and calendars &#8212; through Microsoft (MSFT) Exchange in corporations or via a similar new consumer service from Apple called MobileMe. And you&#8217;ll be able to download directly to the phone a whole universe of third-party programs, from productivity software to games.</p>
<p>On the downside, the new iPhone&#8217;s camera remains very basic and still can&#8217;t capture video. For people who prefer physical keyboards, the iPhone will still fall short. It continues to include only a virtual onscreen keyboard. And the iPhone remains locked to a single carrier in the U.S., AT&amp;T, which will charge $10 more per month for unlimited data consumption on the device.</p>
<p>The iPhone, along with some competitors like the BlackBerry, are really hand-held computers that happen to make voice calls. And they&#8217;re getting more powerful and innovative. So far, competitors like the Instinct, while trying to look like iPhones, are still mainly voice devices with so-so computing features tacked on.</p>
<p>For instance, while the Instinct is a touch-screen device, it lacks the iPhone&#8217;s &#8220;multi-touch&#8221; system, which includes features that recognize multiple fingers and gestures, and allows actions like shrinking a photo by &#8220;pinching&#8221; it. The touch system on the Instinct is more like that on an ancient ATM than a cutting-edge gadget, even though it has a gimmicky feedback mechanism that gives you a tiny vibration-jolt when you press an icon.</p>
<p>Physically, the Instinct looks a lot like the iPhone &#8212; a dark slab without a physical keyboard or many buttons dominated by a large screen. It&#8217;s a bit longer and thicker than the iPhone, but a tad narrower and lighter. Its screen is smaller than the iPhone&#8217;s and has lower resolution.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=35A3A603-8490-4260-9C5C-D58A005E3072&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={35A3A603-8490-4260-9C5C-D58A005E3072}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>The Instinct has the same $199 price tag as the new iPhone, after a rebate and with a two-year contract. Service plans are likely to start at around $70, in line with the minimum monthly fee AT&amp;T will charge on the new iPhone. But it comes with just one-quarter of the memory the base iPhone includes.</p>
<p>Like the 3G iPhone, the Instinct runs on a fast cellular network that promises speeds similar to what people get with slow home DSL service. In my tests, it seemed to deliver this promised speed. It also has GPS and navigation. But, unlike the iPhone, the Instinct lacks Wi-Fi wireless networking, which can often be faster than the cellphone networks or available where there is no speedy cellphone coverage.</p>
<p>The Instinct has a removable battery, something the iPhone lacks. And Sprint claims 5.7 hours of talk time on one charge, more than the five hours that Apple claims for its 3G model. Sprint&#8217;s new baby has a few other features that even the latest iPhone omits, such as a built-in service for viewing TV shows and a voice-command system.</p>
<p>But I found its email system and Web browser to be less sophisticated than the iPhone&#8217;s or the BlackBerry&#8217;s. I also thought the phone&#8217;s onscreen keyboard was harder to use than Apple&#8217;s. It would flip unpredictably from landscape to portrait mode. The Instinct does allow handwriting recognition as an alternative, something the iPhone doesn&#8217;t.</p>
<p>If you&#8217;re a devoted Sprint customer, or want to avoid AT&amp;T, the Instinct is an OK choice. But it&#8217;s no iPhone.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Vonage: It&#039;s Getting Better All the Time</title>
		<link>http://allthingsd.com/20080508/ddv20080508/</link>
		<comments>http://allthingsd.com/20080508/ddv20080508/#comments</comments>
		<pubDate>Thu, 08 May 2008 18:00:47 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<description><![CDATA[[ See post to watch video ]]]></description>
				<content:encoded><![CDATA[<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=3ABC507A-3CE7-470D-B903-D90F14682CFF&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={3ABC507A-3CE7-470D-B903-D90F14682CFF}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Vonage: It's Getting Better All the Time</title>
		<link>http://allthingsd.com/20080508/ddv20080508-2/</link>
		<comments>http://allthingsd.com/20080508/ddv20080508-2/#comments</comments>
		<pubDate>Thu, 08 May 2008 18:00:47 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<description><![CDATA[[ See post to watch video ]]]></description>
				<content:encoded><![CDATA[<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=3ABC507A-3CE7-470D-B903-D90F14682CFF&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={3ABC507A-3CE7-470D-B903-D90F14682CFF}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Vonage Announces Record Smaller-Than-Expected Q1 Loss</title>
		<link>http://allthingsd.com/20080508/vonage/</link>
		<comments>http://allthingsd.com/20080508/vonage/#comments</comments>
		<pubDate>Thu, 08 May 2008 16:57:45 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[cable]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20080508/vonage/</guid>
		<description><![CDATA[Vonage's slow death is ... well, it's slowing.The financially struggling Internet-phone company reported today a smaller first-quarter loss thanks largely to prudent cost cuts.]]></description>
				<content:encoded><![CDATA[<p><img src='http://digitaldaily.allthingsd.com/files/2008/05/goodeffort.jpg' alt='goodeffort.jpg' />Vonage&#8217;s slow death is &#8230; well, it&#8217;s slowing.The financially struggling Internet-phone company reported today <a href="http://biz.yahoo.com/prnews/080508/nyth034.html?.v=101">a smaller first-quarter loss</a> thanks largely to prudent cost cuts.</p>
<p>Great news for Vonage (VG), which has been <a href="http://digitaldaily.allthingsd.com/20070925/sprint-vonage/">tormented</a> by <a href="http://digitaldaily.allthingsd.com/20071022/att-sues-vonage/">a barrage</a> of <a href="http://digitaldaily.allthingsd.com/20071008/vonage-sprint/">costly</a> <a href="http://digitaldaily.allthingsd.com/20070502/vonage-appeal/">legal battles</a> and set upon by new and powerful rivals. The company&#8217;s net loss shrank to $8.96 million, or 6 cents a share, from a loss of $72.3 million, or 47 cents, in the year-earlier quarter.</p>
<p>Sadly for Vonage, <a href="http://online.wsj.com/article/SB121025404293777103.html">the company&#8217;s Q1 loss isn&#8217;t the only thing that shrank</a>. Subscriber growth did as well. The company signed up just 30,000 new subscribers in the quarter, a big decline from a year earlier when it added nearly 166,000 subscribers. Worse,  turnover rate increased to 3.3% from 3% in the fourth quarter.</p>
<p>Still, Vonage is a bit healthier than it&#8217;s been for some time now. So while it may not exactly be on the road to recovery, it&#8217;s at least crawling in its general direction. To that end,  the company&#8217;s inked <a href="http://biz.yahoo.com/prnews/080508/nyth082.html?.v=101">a deal to resell Covad&#8217;s DSL service</a> under the Vonage Broadband name. An interesting idea, in that it will allow Vonage to bundle a broadband offering with its Internet telephony services like most other phone and cable companies on the planet. But DSL? Really? At a time when Verizon (VZ) is expanding its FiOS fiber-optic service and Comcast (CMCSA) is boosting the speed of its high-tier cable broadband?</p>
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		<title>How Does ChaCha Make Money?</title>
		<link>http://allthingsd.com/20080501/how-does-chacha-make-money/</link>
		<comments>http://allthingsd.com/20080501/how-does-chacha-make-money/#comments</comments>
		<pubDate>Thu, 01 May 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://mailbox.allthingsd.com/20080501/how-does-chacha-make-money/</guid>
		<description><![CDATA[Walt Mossberg answers questions about the ChaCha cellphone search service, sharing bandwidth and the Dell XPS One all-in-one desktop.]]></description>
				<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question"> <em>Last week, when you wrote about the ChaCha cellphone search service, you didn&#8217;t say how they make money. Are they collecting phone numbers from customers so they can send spam text messages, or sell the numbers to others who will do so?</em></p>
<p class="answer"> ChaCha allows you to ask any Web-searchable question, by speaking it or texting it over a mobile phone, and then it sends you the answer via text message. The company charges consumers nothing, but says it is hoping to make money by striking deals with cellphone carriers to incorporate the ChaCha service into their current 411 phone-number look-up services. Also, it hopes to eventually include ads in the text message answers it provides.</p>
<p>In addition to the message that includes the answer, ChaCha sends you a message saying it is working on your request and restating your question, so you can see if it understood you correctly. It also sends an introductory text message to first-time users and occasional tips on how to use the service. Scott Jones, ChaCha&#8217;s chief executive, asserts that &#8220;we do not spam&#8221; and &#8220;we never make phone numbers and/or email addresses available to others.&#8221; He said the company is updating its privacy policy to make that clearer.</p>
<p class="question"> <em>We have DSL service. I use several Web-based applications, one of which is online backup, and my husband is concerned that they degrade his use of the Web, which includes creating Web sites. I contend that that is like saying turning on one light bulb is using too much electricity, that two people on one DSL line aren&#8217;t using up too much bandwidth. Who is right?</em></p>
<p class="answer"> Every situation differs, depending on exactly which programs you are each using, how you have them set, whether you are using them simultaneously, and how fast your DSL connection is. However, in general, your husband is correct that it is possible for heavy Internet usage on one computer in a home to slow down Internet speeds on another.</p>
<p>This is especially true with something like online backup, because it relies on your DSL account&#8217;s upload speed, which is typically far slower than the download speed. If your online backup program is trying to push a bunch of files over a slow upload connection, while he is in another room trying to upload new versions of a Web site over the same narrow upload pipe, it could affect the speeds he gets. You might try coordinating or staggering those online activities that involve heavy uploading. Normal Web surfing or emailing shouldn&#8217;t require any such coordination.</p>
<p class="question"> <em>I am thinking about purchasing a Dell (DELL) XPS One all-in-one desktop, but I have one question. Does the Dell&#8217;s built-in TV tuner require any extra attachments to watch TV right out of the box?</em></p>
<p class="answer"> You can watch over-the-air stations and analog basic cable stations right out of the box, without added equipment. However, you may want to connect a small desktop antenna to improve reception, which is what I did when I tested this machine. To use the XPS One with digital or premium cable or satellite stations, you would have to connect it to a cable or satellite receiver, just as most people do with their TV sets. This requires the use of an adapter that comes with the machine.</p>
<ul>
<li>You can find Mossberg&#8217;s Mailbox, and my other columns, online for free at the new All Things Digital web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>Hulu Is a Good Site for Online Shows, but Fare Is Thin</title>
		<link>http://allthingsd.com/20080313/hulu-is-a-good-site-for-online-shows-but-fare-is-thin/</link>
		<comments>http://allthingsd.com/20080313/hulu-is-a-good-site-for-online-shows-but-fare-is-thin/#comments</comments>
		<pubDate>Thu, 13 Mar 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Personal Technology]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080313/hulu-is-a-good-site-for-online-shows-but-fare-is-thin/</guid>
		<description><![CDATA[Hulu.com, a site that aims to be a legal, one-stop shop for streaming of TV shows and movies, is far better than the typical network or studio Web site. But the site's offerings lack depth.]]></description>
				<content:encoded><![CDATA[<p>The major television networks and movie studios, tired of seeing their programming pirated online, have been gradually moving to offer it via legal Web sites and download services.</p>
<p>There are two models for this legal Internet distribution. Some shows and movies can be purchased or rented from services like <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=AAPL'>Apple</a>&#8216;s iTunes or Amazon&#8217;s Unbox. You pay a fee for these downloads, which don&#8217;t have commercials, and you can keep any videos you buy to watch repeatedly even without an Internet connection.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=D4D7485D-4189-4727-952E-68F6B0B3843B&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={D4D7485D-4189-4727-952E-68F6B0B3843B}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>The other model, common on the Web sites of the TV networks, is free, ad-supported streaming directly within a Web browser. In this approach, you pay nothing, but you have to watch commercials that can&#8217;t be skipped. You must be connected to the Internet while watching, and you don&#8217;t get to keep the video.</p>
<p>This week, the ad-supported, streaming approach took a big leap forward with the launch of a Hollywood-backed service called Hulu, at <a href="http://hulu.com" rel="external">hulu.com</a>. Hulu aims to be a legal, one-stop shop for streaming of TV shows and movies from numerous networks and studios. It&#8217;s intended as an attractive antidote to pirate sites and to <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a>&#8216;s YouTube service, which has angered the media companies by allowing users to post all or parts of movies and TV shows without permission or payment.</p>
<p>Hulu is a joint effort of two big media conglomerates, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=DJ'>NBC Universal</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=nws'>News Corp.</a>, each of which operates multiple networks and studios. (News Corp. also owns The Wall Street Journal and the Web sites where this column is published.) But Hulu contains programming from other companies as well, including <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=sne'>Sony</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=twx'>Time Warner</a>. All told, it offers full episodes or clips from about 400 TV series, plus 100 feature films.</p>
<p>I&#8217;ve been testing Hulu, and I am very impressed with its design and ease of use, and with the fact that it allows users to edit and re-publish its content on their own sites. Despite some drawbacks, it&#8217;s the first Web property I&#8217;ve seen from mainstream studios or networks that shows a real understanding of both modern Web design and the Internet&#8217;s culture of sharing. In my view, it&#8217;s far better than the typical network or studio Web site.</p>
<p>Even though Hulu lacks programming from ABC, CBS and many cable networks, it has a fair selection of popular shows, such as &#8220;30 Rock,&#8221; &#8220;The Office,&#8221; &#8220;The Simpsons,&#8221; &#8220;Battlestar Galactica&#8221; and &#8220;Saturday Night Live.&#8221; Its movie catalog includes old favorites like &#8220;The Usual Suspects,&#8221; &#8220;The Big Lebowski&#8221; and &#8220;Sideways.&#8221;</p>
<p>The site is organized in a clean, elegant manner. You can browse shows alphabetically, by genre or by network, or you can use an excellent search system. The search system even brings up links to videos of shows on other sites, such as ABC&#8217;s &#8220;Grey&#8217;s Anatomy,&#8221; that are missing from Hulu&#8217;s own collection.</p>
<p>Watching the material is a pleasure. You can view it in a fixed window or in full-screen view. You can also &#8220;pop out&#8221; the viewing window so you can place it anywhere on your screen and resize it to your liking. A feature called &#8220;lower lights&#8221; grays out everything on the computer screen but the video itself.</p>
<p>Even the advertising is relatively painless. TV shows contain just 25% of the commercial time that&#8217;s on regular TV. And Hulu allows you, in some cases, to choose the advertisers whose commercials you see, or else to opt to watch a movie trailer at the start of a video in exchange for seeing no further ads during that viewing.</p>
<p>In a break with Hollywood&#8217;s past rigidity, Hulu makes it easy to share, even edit, shows and clips. You can repost an entire video, or any portion of it, on your own blog or on social networking sites.</p>
<p>But Hulu also has some major downsides. Most important, Hulu lacks depth. Even with TV series from its owners&#8217; own networks, Hulu typically contains only a small number of full-length episodes, and mainly offers short clips. In some cases, episodes expire after a while. For some shows, such as &#8220;Saturday Night Live,&#8221; there aren&#8217;t any full episodes, only clips. And the wildly popular &#8220;American Idol&#8221; isn&#8217;t in Hulu at all, even though it airs on News Corp.&#8217;s Fox network.</p>
<p>This stands in stark contrast to the depth offered on iTunes, where you can find multiple seasons of full episodes of many shows. And it doesn&#8217;t begin to compete with pirate sites, where you can find nearly everything.</p>
<p>Also, Hulu requires a decent broadband connection &#8212; a speed of at least 1 megabit per second is recommended, and even higher speeds are needed for some content. That means that using Hulu over the slowest DSL lines or cellphone modem cards will likely provide a poor experience.</p>
<p>Another problem is that, unlike iTunes or Amazon Unbox, Hulu can&#8217;t be used via a TV set-top box or a portable player. And shows can&#8217;t be saved for offline viewing, such as during flights.</p>
<p>Still, Hulu is a good start for Hollywood in finally providing a better experience for Internet streaming of TV and movies. If the service can add a lot more content and make viewing possible in more scenarios, it might strike a real blow against piracy.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<title>Vodafone Slags T-Mobile iPhone Deal</title>
		<link>http://allthingsd.com/20071120/ddv20071120/</link>
		<comments>http://allthingsd.com/20071120/ddv20071120/#comments</comments>
		<pubDate>Tue, 20 Nov 2007 18:00:35 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<description><![CDATA[[ See post to watch video ]]]></description>
				<content:encoded><![CDATA[<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=9689B917-E322-4575-80DB-1E246A8D24B2&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={9689B917-E322-4575-80DB-1E246A8D24B2}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Nothing That a Two-Tiered Internet Couldn't Fix, Right?</title>
		<link>http://allthingsd.com/20071120/nemertes-study-2/</link>
		<comments>http://allthingsd.com/20071120/nemertes-study-2/#comments</comments>
		<pubDate>Tue, 20 Nov 2007 07:01:14 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20071120/nemertes-study/</guid>
		<description><![CDATA[In 2010, it could take as long as two minutes to download an episode of &#8220;Chad Vader&#8211;Day Shift Manager&#8221; from YouTube, instead of the few seconds it takes today. This according to a new study from Nemertes Research Group, which claims that the Internet could be approaching its capacity. &#8220;Our findings indicate that core fiber [...]]]></description>
				<content:encoded><![CDATA[<p>In 2010, it could take as long as two minutes to download an episode of <a href="http://www.youtube.com/watch?v=4wGR4-SeuJ0">&#8220;Chad Vader&#8211;Day Shift Manager&#8221;</a> from YouTube, instead of the few seconds it takes today. This according to a new study from Nemertes Research Group, which claims that the <a href="http://www.macworld.com/news/2007/11/19/internetcapacity/index.php">Internet  could be approaching its capacity</a>. &#8220;Our findings indicate that core fiber and switching/routing resources will scale nicely to support virtually any conceivable user demand,&#8221; <a href="http://www.nemertes.com/internet_singularity_delayed_why_limits_internet_capacity_will_stifle_innovation_web?">Nemertes explains in &#8220;The Internet Singularity, Delayed: Why Limits in Internet Capacity Will Stifle Innovation on the Web.&#8221;</a> &#8220;But Internet access infrastructure, specifically in North America, will cease to be adequate for supporting demand within the next three to five years.&#8221;</p>
<p>And what does that mean in lay terms? &#8220;Users will experience a slow, subtle degradation, so it&#8217;s back to the bad old days of dial-up,&#8221; <a href="http://www.usatoday.com/money/industries/technology/2007-11-18-slow-internet_N.htm">said Nemertes President Johna Till Johnson</a>. &#8220;The cool stuff that you&#8217;ll want to do will be such a pain in the rear that you won&#8217;t do it.&#8221;</p>
<p>To avoid such a scenario, Nemertes says backbone providers need to invest up to $137 billion in Internet infrastructure capacity&#8211;more than double what  they&#8217;d planned.  If they fail to do so, we may see that slow degradation to which Johnson referred and a stifling of innovation. &#8220;It’s important to stress that failing to make that investment will not cause the Internet to collapse,&#8221; Nemertes explains in its paper. &#8220;Instead, the primary impact of the lack of investment will be to throttle innovation&#8211;both the technical innovation that leads to increasingly newer and better applications, and the business innovation that relies on those technical innovations and applications to generate value. The next Google, YouTube or Amazon might not arise, not because of a lack of demand, but due to an inability to fulfill that demand. Rather like osteoporosis, the underinvestment in infrastructure will painlessly and invisibly leach competitiveness out of the economy.&#8221;</p>
<p>Nemertes&#8217;s last point about underinvestment in infrastructure is one worth noting. Because in the run-up to the Telecommunications Act of 1996 <a href="http://www.newnetworks.com/videodialtonedeployment.htm"> the incumbent telecoms promised to provide fiber-optic connections</a> to millions of households across the country. In exchange, they were given <a href="http://www.pbs.org/cringely/pulpit/2007/pulpit_20070810_002683.html">some $200 billion in tax cuts and higher service rates</a> to pay for it. But the telecoms <a href="http://www.newnetworks.com/matestimony.htm">didn&#8217;t spend that money on fiber upgrades</a>&#8211;they spent it on long distance, wireless and inferior DSL services. &#8220;By 2005, if the Bell companies had actually delivered on their broadband promises, approximately 86 million households would have had fiber-optic-based services,&#8221; <a href="http://www.newnetworks.com/BroadbandScandalIntro.htm">Bruce Kushnick, executive director of New Networks Institute, explains in <a href="http://www.newnetworks.com/broadbandscandals.htm">&#8220;The $200 Billion Broadband Scandal.&#8221;</a> &#8220;These state commitments also would have rewired schools and libraries, hospitals and government offices. And in most states, the plan called for ALL customers to be rewired equally, whether they were in rural or urban areas, rich or poor. Universal broadband was to be accomplished state-by-state because customers were, in essence, de facto investors funding these network upgrades.&#8221;</p>
<p>Something to think about when the Nemertes&#8217;s study begins popping up in telecom arguments against Net neutrality, as it almost certainly will. </p>
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		<title>Nothing That a Two-Tiered Internet Couldn&#039;t Fix, Right?</title>
		<link>http://allthingsd.com/20071120/nemertes-study/</link>
		<comments>http://allthingsd.com/20071120/nemertes-study/#comments</comments>
		<pubDate>Tue, 20 Nov 2007 07:01:14 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20071120/nemertes-study/</guid>
		<description><![CDATA[In 2010, it could take as long as two minutes to download an episode of &#8220;Chad Vader&#8211;Day Shift Manager&#8221; from YouTube, instead of the few seconds it takes today. This according to a new study from Nemertes Research Group, which claims that the Internet could be approaching its capacity. &#8220;Our findings indicate that core fiber [...]]]></description>
				<content:encoded><![CDATA[<p>In 2010, it could take as long as two minutes to download an episode of <a href="http://www.youtube.com/watch?v=4wGR4-SeuJ0">&#8220;Chad Vader&#8211;Day Shift Manager&#8221;</a> from YouTube, instead of the few seconds it takes today. This according to a new study from Nemertes Research Group, which claims that the <a href="http://www.macworld.com/news/2007/11/19/internetcapacity/index.php">Internet  could be approaching its capacity</a>. &#8220;Our findings indicate that core fiber and switching/routing resources will scale nicely to support virtually any conceivable user demand,&#8221; <a href="http://www.nemertes.com/internet_singularity_delayed_why_limits_internet_capacity_will_stifle_innovation_web?">Nemertes explains in &#8220;The Internet Singularity, Delayed: Why Limits in Internet Capacity Will Stifle Innovation on the Web.&#8221;</a> &#8220;But Internet access infrastructure, specifically in North America, will cease to be adequate for supporting demand within the next three to five years.&#8221;</p>
<p>And what does that mean in lay terms? &#8220;Users will experience a slow, subtle degradation, so it&#8217;s back to the bad old days of dial-up,&#8221; <a href="http://www.usatoday.com/money/industries/technology/2007-11-18-slow-internet_N.htm">said Nemertes President Johna Till Johnson</a>. &#8220;The cool stuff that you&#8217;ll want to do will be such a pain in the rear that you won&#8217;t do it.&#8221;</p>
<p>To avoid such a scenario, Nemertes says backbone providers need to invest up to $137 billion in Internet infrastructure capacity&#8211;more than double what  they&#8217;d planned.  If they fail to do so, we may see that slow degradation to which Johnson referred and a stifling of innovation. &#8220;It’s important to stress that failing to make that investment will not cause the Internet to collapse,&#8221; Nemertes explains in its paper. &#8220;Instead, the primary impact of the lack of investment will be to throttle innovation&#8211;both the technical innovation that leads to increasingly newer and better applications, and the business innovation that relies on those technical innovations and applications to generate value. The next Google, YouTube or Amazon might not arise, not because of a lack of demand, but due to an inability to fulfill that demand. Rather like osteoporosis, the underinvestment in infrastructure will painlessly and invisibly leach competitiveness out of the economy.&#8221;</p>
<p>Nemertes&#8217;s last point about underinvestment in infrastructure is one worth noting. Because in the run-up to the Telecommunications Act of 1996 <a href="http://www.newnetworks.com/videodialtonedeployment.htm"> the incumbent telecoms promised to provide fiber-optic connections</a> to millions of households across the country. In exchange, they were given <a href="http://www.pbs.org/cringely/pulpit/2007/pulpit_20070810_002683.html">some $200 billion in tax cuts and higher service rates</a> to pay for it. But the telecoms <a href="http://www.newnetworks.com/matestimony.htm">didn&#8217;t spend that money on fiber upgrades</a>&#8211;they spent it on long distance, wireless and inferior DSL services. &#8220;By 2005, if the Bell companies had actually delivered on their broadband promises, approximately 86 million households would have had fiber-optic-based services,&#8221; <a href="http://www.newnetworks.com/BroadbandScandalIntro.htm">Bruce Kushnick, executive director of New Networks Institute, explains in <a href="http://www.newnetworks.com/broadbandscandals.htm">&#8220;The $200 Billion Broadband Scandal.&#8221;</a> &#8220;These state commitments also would have rewired schools and libraries, hospitals and government offices. And in most states, the plan called for ALL customers to be rewired equally, whether they were in rural or urban areas, rich or poor. Universal broadband was to be accomplished state-by-state because customers were, in essence, de facto investors funding these network upgrades.&#8221;</p>
<p>Something to think about when the Nemertes&#8217;s study begins popping up in telecom arguments against Net neutrality, as it almost certainly will.</p>
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		<title>Downloadable Movies in a Box: Where's the Magic?</title>
		<link>http://allthingsd.com/20071010/downloadable-movies-in-a-box-wheres-the-magic/</link>
		<comments>http://allthingsd.com/20071010/downloadable-movies-in-a-box-wheres-the-magic/#comments</comments>
		<pubDate>Wed, 10 Oct 2007 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20071010/downloadable-movies-in-a-box-wheres-the-magic/</guid>
		<description><![CDATA[Movie download service Vudu likes to think of itself as the instant-gratification alternative to running to the video store. But the device, which plugs into your TV and Internet connection, has a poor movie selection and slow downloads.]]></description>
				<content:encoded><![CDATA[<p>With help from the Web and a little extra cash, almost everything becomes more convenient. Groceries are delivered directly to homes using services like Peapod, rental cars are available in easier-to-reach locations using Zipcar and movie tickets are bought in advance through Fandango.</p>
<p>But how much is too much when it comes to shelling out a little more for convenience, and are you really getting what you pay for? This week, I tested what could be thought of as the ultimate convenience: a box that plugs into your television and Internet connection, letting you download movies whenever you want to watch them. The box costs $399 and doesn&#8217;t include the price of movies, which must be rented or purchased for fees as high as $4 or $20 each, respectively.</p>
<p>This box, called Vudu, comes from a Silicon Valley company of the same name (<a href="http://www.vudu.com" rel="external">www.vudu.com</a>). Vudu&#8217;s biggest strengths are its easy setup, good picture quality and simple user interface, easily navigated using a scroll-wheel remote control.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://s.wsj.net/public/resources/images/PJ-AL098_MOSSBE_20071009180632.jpg" alt="Mossberg" height="310" width="245" /><br />Vudu costs $399 plus prices to rent or own each movie title.</div>
<p>If the director yelled &#8220;Cut!&#8221; right here, Vudu would be a box-office smash. But actually using this device is just one problem after another. For starters, though Vudu says it has relationships with the major Hollywood studios, many of the 5,000 titles it offers don&#8217;t seem to be popular by mainstream standards. Lots of them are old or obscure. For instance, you won&#8217;t find any of the &#8220;Pirates of the Caribbean&#8221; movies, but how about a 1984 sci-fi/fantasy movie called &#8220;The Ice Pirates,&#8221; instead?</p>
<p>If you do find a movie that you&#8217;d like to watch, you must have a bandwidth speed of at least two megabits per second to download it instantly; millions of broadband homes have slower connections than that. Vudu offers to measure your bandwidth on its home page before you buy it. I tested Vudu for a week on a typical home-type DSL line, and my connection only clocks about 1.5 Mbps, so it took me about 45 minutes to download each movie.</p>
<p>While Vudu&#8217;s $399 price tag might take some getting used to, its fees for buying or renting each movie could be harder to swallow after a month&#8217;s worth of use: as much as $80 if you bought one top-tier movie a week. Worse, you have to pay in advance. Rather than charging your credit card on a pay-as-you-go basis, Vudu customers must choose a $20, $50 or $100 amount at setup from which movie fees are deducted. When your account hits $0, the amount selected at setup is charged and the debit process begins again.</p>
<p>On top of all this, Vudu relies on a peer-to-peer network system for faster downloading. So, essentially, this company is using your bandwidth to help it save money it would have otherwise spent on its own servers and bandwidth.</p>
<p>I set up Vudu in a snap, plugging it into three things: a wall outlet, the back of a high-definition Sony Bravia television and an Ethernet cord. Wireless connections won&#8217;t work with Vudu without a special &#8220;bridge&#8221; or a power-line adapter. Once Vudu turned on, a friendly voice guided me through setting it up, and I got started in minutes.</p>
<p>Vudu&#8217;s home screen is broken down into five menus: Find Movies, New Releases, My Movies, My Wish List and Info &amp; Settings. I used the tiny remote, which fits perfectly in a hand, and rolled through menus using its scroll wheel. This wheel can be pressed down to select something, saving me from glancing down at the buttons. Also, Vudu uses an RF (radio frequency) antenna so you don&#8217;t have to point the remote at it.</p>
<p>In Find Movies, I looked through 18 genres, including biography, romance, family and historical. A sorting feature can filter movies by release date, MPAA rating, critics&#8217; rating, studio, availability to rent and availability to own. An on-screen alphabet can be used to type in names of actors, directors or movie titles; the scroll wheel speeds up this process.</p>
<p>Parental controls, which are only accessible with a special code, can be set to block a child from buying or renting movies with certain ratings.</p>
<p>Vudu likes to think of itself as the instant-gratification alternative to running to the video store. But not many people I know still go to Blockbuster for a DVD; instead, they use mail-delivery services like Netflix. Compared with the 85,000 titles offered by Netflix, the selection at Vudu is pretty slim. A more similar comparison might be Amazon&#8217;s Unbox for TiVo, which has slightly less than 5,000 movies.</p>
<p>Though I couldn&#8217;t find numerous titles, I did discover plenty of movies I&#8217;d never heard of. A search for last year&#8217;s &#8220;Casino Royale&#8221; returned Robert DeNiro&#8217;s &#8220;Casino&#8221; from 1995, as well as two Asian films, &#8220;Casino Tycoon&#8221; and &#8220;Casino Tycoon II.&#8221; Since I never saw Helen Mirren&#8217;s &#8220;The Queen,&#8221; I tried to find her Oscar-winning performance on Vudu. But the closest I came to royalty were &#8220;Barbarella: Queen of the Galaxy,&#8221; an alternative name for the cheesy 1968 Jane Fonda sci-fi flick, and &#8220;Prom Queen,&#8221; which fell under the Gay and Lesbian category. I tried to laugh this off by watching Steve Carell&#8217;s &#8220;Evan Almighty.&#8221; But typing &#8220;E-V-A&#8230;&#8221; into a title search only returned &#8220;Deliver Us From Eva,&#8221; an R-rated 2003 comedy starring LL Cool J.</p>
<p>I searched and found the same three titles on Netflix, though Amazon Unbox only had &#8220;Evan Almighty.&#8221;</p>
<p>I downloaded two romantic comedies: &#8220;Music and Lyrics,&#8221; starring Hugh Grant, a $4 rental, and a Diane Keaton movie called &#8220;Because I Said So,&#8221; which I bought for $20. I also rented &#8220;Zodiac,&#8221; a suspense movie starring Jake Gyllenhaal, for $4. Movies that you own never expire, but rented flicks must be watched within 30 days and expire 24 hours after you start watching.</p>
<p>In the case of each movie, the original estimates for time to download were daunting; two started out by estimating &#8220;Available in a few hours&#8221; and one movie&#8217;s estimate read &#8220;Available in a few days.&#8221; But all three finished downloading in about 45 to 50 minutes. Only one movie can download at a time.</p>
<p>While watching movies, the remote&#8217;s scroll wheel can be used to fast forward or rewind scenes. Scrolling faster moves you farther ahead or back (the fastest jump moves you 30 minutes); the slowest scroll moves you ahead or back five seconds.</p>
<p>Vudu might cast a spell on users who don&#8217;t mind its poor selection and high-bandwidth requirement to deliver instant downloads. But for me, the convenience of Vudu is no convenience at all. As is, its lackluster selection, high prices and slow downloads make it more of a letdown than anything else.</p>
<p><signature>Edited by Walter S. Mossberg</signature>
<p><strong>Email</strong> <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></p>
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		<title>Alcatel-Lucent Lawsuits a Lot Like Alcatel-Lucent Earnings</title>
		<link>http://allthingsd.com/20070807/ddv20070807/</link>
		<comments>http://allthingsd.com/20070807/ddv20070807/#comments</comments>
		<pubDate>Tue, 07 Aug 2007 18:00:02 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Alcatel-Lucent]]></category>
		<category><![CDATA[AT&T]]></category>
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		<category><![CDATA[lawsuit]]></category>
		<category><![CDATA[Microsoft]]></category>
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		<category><![CDATA[Randall Stephenson]]></category>

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		<description><![CDATA[[ See post to watch video ]]]></description>
				<content:encoded><![CDATA[<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=7BC2412E-3EC3-4A66-BB13-A90F4E5A5A5A&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={7BC2412E-3EC3-4A66-BB13-A90F4E5A5A5A}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Yeah, and Nobody Wants the iPhone, Either &#8230;</title>
		<link>http://allthingsd.com/20070803/att-dsl-follow/</link>
		<comments>http://allthingsd.com/20070803/att-dsl-follow/#comments</comments>
		<pubDate>Fri, 03 Aug 2007 15:11:40 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[BellSouth]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[Federal Communications Commission]]></category>
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		<description><![CDATA[Earlier this summer AT&#038;T was widely criticized for failing to promote the $10-a-month DSL deal it had agreed to offer as a condition for the Federal Communication Commission&#8217;s approval of its $86 billion megamerger with BellSouth. Well, turns out that criticism was undeserved because, according to AT&#038;T CEO Randall Stephenson, no one really wants $10 [...]]]></description>
				<content:encoded><![CDATA[<p>Earlier this summer AT&#038;T was widely criticized for <a href="http://digitaldaily.allthingsd.com/20070619/att-hidden-dsl/">failing to promote the $10-a-month DSL deal</a> it had agreed to offer as a condition for the Federal Communication Commission&#8217;s approval of its $86 billion megamerger with BellSouth.</p>
<p>Well, turns out that criticism was undeserved because, according to AT&#038;T CEO Randall Stephenson, <a href="http://www.dslreports.com/shownews/ATampT-CEO-Walks-a-Foot-in-Your-Shoes-86273">no one really wants $10 DSL</a> anyway. &#8220;We haven&#8217;t made it difficult to find,&#8221; <a href="http://www.ajc.com/business/content/business/stories/2007/07/27/ATTqa.html">Stephenson told</a> the Atlanta Journal-Constitution. &#8220;To be honest with you, that&#8217;s not a product that our customers have clamored for. We still have $15 offers out there in the marketplace, even $20 offers, for 1.5 megabit speeds. Those are really kind of the minimum speeds that give a good user experience. So I don&#8217;t want to necessarily offer up a product where the user experience is not what I would consider really state of the art. That $10 product is kind of in that mode.&#8221;</p>
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		<title>Ooma Puts Out a Call to Ditch Landlines for Web-Based Service</title>
		<link>http://allthingsd.com/20070719/ooma-puts-out-a-call-to-ditch-landlines-for-web-based-service/</link>
		<comments>http://allthingsd.com/20070719/ooma-puts-out-a-call-to-ditch-landlines-for-web-based-service/#comments</comments>
		<pubDate>Thu, 19 Jul 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[landline]]></category>
		<category><![CDATA[Ooma]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[VOIP]]></category>
		<category><![CDATA[Vonage]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20070719/ooma-puts-out-a-call-to-ditch-landlines-for-web-based-service/</guid>
		<description><![CDATA[Walt tests a new type of VOIP option that differs radically from Vonage and other current providers. You pay for it only once, and you can keep your regular phone service as an integrated backup. (Video)]]></description>
				<content:encoded><![CDATA[<p>It has been possible for several years now for Americans to dump their landline phone companies and pay much less with services that route calls over the Internet instead of over the regular phone network. For instance, the leader in this business, Vonage, charges just $25 a month for unlimited local and long-distance calling in the U.S. and Canada, much less than most traditional plans.</p>
<p>But relatively few Americans have adopted these alternatives, which are called voice over Internet protocol services, or VOIP, for short. Some consumers avoid the move because VOIP services can&#8217;t connect to 911 emergency call centers in the traditional manner, and must use workarounds. Others worry that if their Internet service goes out, so does their phone service.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=3EB95B63-C716-4C16-8D73-8FB75D5A9B5F&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={3EB95B63-C716-4C16-8D73-8FB75D5A9B5F}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>In addition, the stability of the VOIP providers isn&#8217;t certain. Vonage itself has been battered by legal problems and another VOIP service, SunRocket, shut down this week.</p>
<p>I&#8217;ve been testing a new type of VOIP option that will go on sale in September from a Silicon Valley start-up called Ooma, whose product goes by the same name. It differs radically from Vonage and other current VOIP providers, in two ways.</p>
<p>First, Ooma is a $399 piece of hardware that you pay for only once. There are no monthly bills. You just buy an Ooma Hub, a small device that looks like an answering machine. You plug it into your Internet connection and attach a phone, and you get free, unlimited domestic calls, local or long distance, as long as you keep your Ooma.</p>
<p>Second, with Ooma, you can easily keep your regular phone service as an integrated backup, for 911 calls, and in case the Internet service in your home goes out.</p>
<p>Ooma combines the VOIP and regular phone service. If you keep your standard phone service, Ooma uses your current phone number. And, if you dial 911, it always places that call over the traditional phone network. During an Internet outage, the device seamlessly switches to use the regular phone service, but you still pay no fees to Ooma.</p>
<p>If you do keep your standard service, you can reduce it to a very basic, low-cost plan, just for 911 and backup. International calls are routed through the Internet by Ooma and the company says they will cost roughly what Internet phone services like Skype charge for nonmember calls, which is well below traditional landline rates.</p>
<p>Ooma also delivers some added benefits. It gives you a virtual second line. If a call comes in when you are already on the line, the second call can be answered from another extension. It also has a built-in answering machine, and allows you to check your messages and call logs online.</p>
<p>I&#8217;ve been testing Ooma in my home for about a week and, except for a problem on one phone jack, I found it worked as promised. I tested it with both corded and cordless phones, and I also tested a companion $39 device, called an Ooma Scout, which must be plugged into the phone jacks in your house you want to use, beyond the jack to which the Hub is connected. Each scenario worked well.</p>
<p>When I plugged my cordless-phone base station into an Ooma box, all of the remote handsets continued to work normally. The only difference was the dial tone; Ooma gives you a unique musical dial tone to tell you it&#8217;s on duty.</p>
<p>Ooma works using the peer-to-peer Internet system popularized by file-sharing sites. Each Ooma box is part of Ooma&#8217;s network. The box in your home, for instance, might carry someone else&#8217;s phone call, though you can&#8217;t hear that call, and this doesn&#8217;t interfere with your own ability to make and receive calls whenever you want. In my tests, the Ooma didn&#8217;t seem to affect the speed of the Internet connection used by our computers.</p>
<p>To build its network, Ooma will be seeding the country with 1,500 boxes over the summer. These will be provided free of charge. But the only way to get one, if you aren&#8217;t on the initial list, is to know somebody who has one. Each recipient gets three tokens &#8212; redeemable for a free Ooma &#8212; to give to others.</p>
<p>Set-up is relatively straightforward and the manual is clear, assuming you have standard cable modem or DSL Internet service.</p>
<p>I did run into one problem. When I plugged my cordless-phone base station into an Ooma Scout, outgoing calls worked OK, but incoming calls wouldn&#8217;t work properly. This problem cleared up when I moved the base station to a different phone jack, but it suggests that, at least on some jacks, Ooma may fail.</p>
<p>The Ooma devices can be constantly updated over the network to fix problems and add capabilities, and the company is planning to add more features and options, some of which may cost money.</p>
<p>Of course, there is no guarantee that Ooma can handle a large number of customers as well as it did my test unit. But Ooma may be a good option for people who want to cut their phone bills, and either aren&#8217;t worried about 911 and Internet outages, or are willing to keep a basic, low-price standard phone service to cover those contingencies.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>AT&amp;T $10 DSL Features: FAST, up to 768 Kbps! Unlimited Internet Access! Registration Page Buried Where You&#039;ll Never Find It!</title>
		<link>http://allthingsd.com/20070619/att-hidden-dsl/</link>
		<comments>http://allthingsd.com/20070619/att-hidden-dsl/#comments</comments>
		<pubDate>Tue, 19 Jun 2007 19:16:49 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[BellSouth]]></category>
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		<category><![CDATA[John Paczkowski]]></category>

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		<description><![CDATA[The Federal Communications Commission should have been a bit more rigorous in describing its conditions for approving the $86 billion megamerger between AT&#038;T and BellSouth. Because AT&#038;T seems bent on satisfying them in the most unsatisfying way possible. Over the weekend, the company began offering high-speed Internet service for about half its normal price in [...]]]></description>
				<content:encoded><![CDATA[<p>The Federal Communications Commission should have been a bit more rigorous in describing its conditions for approving the $86 billion megamerger between AT&#038;T and BellSouth. Because AT&#038;T seems bent on <a href="http://consumerist.com/consumer/concessions/atts-secret-10-dsl-269921.php">satisfying them in the most unsatisfying way possible</a>.</p>
<p>Over the weekend, the company began offering high-speed Internet service for about half its normal price in some states. The $10-a-month-deal was among <a href="http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-269275A1.pdf">the concessions AT&#038;T agreed to in exchange for approval of the merger with BellSouth:</a></p>
<blockquote><p>Within six months of the merger closing date, and continuing for at least 30 months from the inception of the offer, AT&#038;T/BellSouth will offer to retail consumers in the wireline buildout area, who have not previously subscribed to AT&#038;T&#8217;s or BellSouth&#8217;s ADSL service, a broadband Internet access service at a speed of up to 768 Kbps at a monthly rate (exclusive of any applicable taxes and regulatory fees) of $10 per month.&#8221; </p></blockquote>
<p>A fairly straightforward directive, but one lacking the specificity that would have made it truly effective.  Because while it might require AT&#038;T to create a $10 DSL offering, <a href="http://www.washingtonpost.com/wp-dyn/content/article/2007/06/18/AR2007061801611.html?hpid=sec-business">it doesn&#8217;t say anything about publicizing it</a>. And AT&#038;T, which presumably didn&#8217;t care much for any of the concessions it agreed to, seems to have seized upon that fact and hasn&#8217;t really announced the $10-a-month-deal, let alone promoted it. The plan wasn&#8217;t mentioned in <a href="http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=23960">a Friday news release</a> about AT&#038;T&#8217;s DSL service and <a href="http://www.bellsouth.com/consumer/inetsrvcs/index.html?src=lftnav%20target=">a page on the AT&#038;T Web site describing DSL options doesn&#8217;t list it</a>. To find it, you&#8217;ve got to click on the &#8220;Term contract plans&#8221;  link at the bottom of AT&#038;T&#8217;s residential high-speed Internet product page. <a href="http://www.bellsouth.com/consumer/inetsrvcs/inetsrvcs_agreement_plans_pop.html">Here&#8217;s a direct link.</a></p>
<p>Apparently there wasn&#8217;t enough money in AT&#038;T&#8217;s multimillion-dollar &#8220;Need Something?&#8221; advertising campaign to promote low-cost Internet access.</p>
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		<title>Astronomers Delist Pluto, Citing Weaker-Than-Expected Dwarf Planethood</title>
		<link>http://allthingsd.com/20070615/ddv20070615/</link>
		<comments>http://allthingsd.com/20070615/ddv20070615/#comments</comments>
		<pubDate>Fri, 15 Jun 2007 21:14:52 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[broadband]]></category>
		<category><![CDATA[Caltech]]></category>
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