Dear Amazon Shareholders: Our Customers Adore Us! Love, Jeff Bezos.

Customers, yes, but Apple and the book-publishing industry — not so much.
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An E-Book Argument: Are Fixed Prices Needed to Preserve Publishing?

Alleged collusion aside, the publishing industry’s agency pricing model may actually protect the long-term interests of everyone in the e-book value chain.
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Amazon Job Descriptions Hint at More Perks Coming to Prime

First, Amazon Prime offered free two-day shipping for $79. Then it started offering add-on services for no additional cost, like streaming videos and Kindle books. What’s next?
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The Apple/Amazon Conspiracy That Never Happened

Apple competes ferociously with Amazon. But the feds say Cupertino considered a different strategy, where Apple would rule music and movies, and Amazon would rule e-books. Really?
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Voices

Talks Quicken Over E-Book Pricing

Talks to resolve U.S. and European price-fixing probes into e-books are heating up, with three international publishers inclined to settle the matter, according to people familiar with the matter.

Voices

Trust Buster Takes Hard Line As E-Book Probe Continues

The Justice Department’s top antitrust official says she won’t stand by quietly if companies make agreements with rivals on price, signaling a stern stance as the department conducts a high-profile probe into electronic-book publishing.

U.S. Warns Apple, Publishers

The Justice Department has warned Apple Inc. and five of the biggest U.S. publishers that it plans to sue them for allegedly colluding to raise the price of electronic books, according to people familiar with the matter.

Japan’s Rakuten Set to Challenge Amazon With Help From Kobo

Who is Amazon’s biggest competitor? It may be a Japanese-based company you’ve never heard of.
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Voices

No More Pencils, No More Books? (Comic)

Here is the latest comic from our Joy of Tech friends at Geek Culture, Nitrozac and Snaggy. Joy of Tech appears three times a week in the Voices section of this site.
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Online Commerce Trend: More Spending, Smaller Purchases

The average checkout size is shrinking, even though more people spent more money online. Why? Here are three reasons.
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