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	<title>AllThingsD &#187; echo</title>
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		<title>Digital Pen Maker Livescribe Lands New Funding, Taps Ex-HP Exec as New CEO</title>
		<link>http://allthingsd.com/20120118/digital-pen-maker-livescribe-lands-new-funding-taps-ex-hp-exec-as-new-ceo/</link>
		<comments>http://allthingsd.com/20120118/digital-pen-maker-livescribe-lands-new-funding-taps-ex-hp-exec-as-new-ceo/#comments</comments>
		<pubDate>Thu, 19 Jan 2012 05:00:13 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[echo]]></category>
		<category><![CDATA[Evernote]]></category>
		<category><![CDATA[Gilles Bouchard]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[HP]]></category>
		<category><![CDATA[Jim Marggraff]]></category>
		<category><![CDATA[LiveScribe]]></category>
		<category><![CDATA[Pulse]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=165023</guid>
		<description><![CDATA[The maker of the Echo and Pulse smartpens says Gilles Bouchard has replaced founder Jim Marggraff as chief. The company has also lined up $10 million in new funding.]]></description>
			<content:encoded><![CDATA[<p>Digital pen maker <a href="http://allthingsd.com/20070830/livescribe-smartpen-the-entire-d5-demo-with-walt-mossberg-and-kara-swisher/">Livescribe</a> has quietly replaced its longtime chief executive with <a href="http://news.cnet.com/2100-1014_3-5113960.html">former HP executive Gilles Bouchard</a>.</p>
<p><a href="http://allthingsd.com/files/2012/01/Livescribe-CEO-Gilles.png"><img src="http://allthingsd.com/files/2012/01/Livescribe-CEO-Gilles-380x247.png" alt="" title="Livescribe CEO Gilles" width="380" height="247" class="alignright size-Medium380 wp-image-165025" /></a></p>
<p>Bouchard has been on the job since last month, but Livescribe is just now announcing that he has taken the helm from Jim Marggraff. Marggraff will remain on the company&#8217;s board and will be a part-time adviser, Bouchard said.</p>
<p>Among his goals, Bouchard said, are strengthening the company&#8217;s partnerships and building wireless connectivity into future pens. All of its current products have to be docked with a computer to share data.</p>
<p>&#8220;We have to be a step function from where we are in terms of cross-device support,&#8221; Bouchard told <strong>AllThingsD</strong>. In addition, he said that the product is still too hard to explain to consumers.</p>
<p>By writing on special paper, Livescribe&#8217;s &#8220;smartpens&#8221; are able to capture all of the data written, as well as syncing that data with recorded audio notes. This &#8220;paper replay&#8221; feature allows students, reporters and others to move easily between different parts of a class or meeting.</p>
<p>The pens have found something of a niche, big enough to find their way onto shelves of Best Buy and Staples, but not yet enough to get the five-year-old company out of &#8220;investment mode.&#8221;</p>
<p>The company had said last year that it <a href="http://allthingsd.com/20110522/livescribe-connects-its-digital-pen-with-google-docs-evernote/">expected to sell its millionth digital pen</a> before the end of 2011. A Livescribe representative said the company fell &#8220;just shy&#8221; of that goal, and expects to hit the mark early this year.</p>
<p>As part of taking the job, Bouchard said he knew the company would need more resources than it is generating from its current digital pen business. Bouchard said the company has raised a further $10 million in commitments from existing investors &#8212; payments that will be made over the course of 2012.</p>
<p>&#8220;I ended up voting with my feet and they ended up voting with their wallets,&#8221; Bouchard said in an interview.</p>
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		<title>Talk About Discounting: Groupon Gets a Pre-IPO Smackdown</title>
		<link>http://allthingsd.com/20110613/talk-about-discounting-groupon-gets-a-pre-ipo-smackdown/</link>
		<comments>http://allthingsd.com/20110613/talk-about-discounting-groupon-gets-a-pre-ipo-smackdown/#comments</comments>
		<pubDate>Mon, 13 Jun 2011 13:15:54 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[accounting]]></category>
		<category><![CDATA[Bloomberg]]></category>
		<category><![CDATA[buying]]></category>
		<category><![CDATA[Chicago]]></category>
		<category><![CDATA[discounting]]></category>
		<category><![CDATA[echo]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Eric Lefkofsky]]></category>
		<category><![CDATA[filing]]></category>
		<category><![CDATA[fortune]]></category>
		<category><![CDATA[founder]]></category>
		<category><![CDATA[funding]]></category>
		<category><![CDATA[Groupon]]></category>
		<category><![CDATA[Illinois]]></category>
		<category><![CDATA[InnerWorkings]]></category>
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		<category><![CDATA[IPO]]></category>
		<category><![CDATA[Kevin Kelleher]]></category>
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		<category><![CDATA[Web 1.0]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=85870</guid>
		<description><![CDATA[It has only just announced its IPO plans, but Groupon is already getting a good taste of the brutality of being more public in an increasing series of negative reports aimed at its business prospects and execs, just as the social buying phenom starts to market itself to Wall Street investors.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/?attachment_id=85907" rel="attachment wp-att-85907"><img src="http://allthingsd.com/files/2011/06/WWE-Smackdown-380x213.jpg" alt="" title="WWE Smackdown" width="380" height="213" class="alignright size-medium wp-image-85907" /></a></p>
<p>It has only just announced its <a href="http://allthingsd.com/20110602/groupon-files-for-ipo/">IPO plans</a>, but Groupon is already getting a bitter taste of the brutality of being more public in an increasing series of negative reports aimed at its business prospects and execs.</p>
<p>That has included a spate of posts after it filed to go public last week about the <a href="http://allthingsd.com/20110602/heres-the-groupon-s-1-ipo-filing-what-the-heck-is-adjusted-csoi/">unusual accounting treatment</a> in an S-1 regulatory filing for the offering, which also showed a <a href="http://allthingsd.com/20110602/where-did-groupons-billion-dollars-go/">large outflow of its venture funding</a> to the pockets of the Chicago-based social buying site&#8217;s founders. </p>
<p>Since then, though, the gloves seem to be off for Groupon, just as it starts to market itself to Wall Street investors. </p>
<p>Perhaps the toughest so far has been one written by Fortune&#8217;s Kevin Kelleher, painting a very sketchy investing portrait of the company&#8217;s Chairman and co-founder Eric Lefkofsky.</p>
<p>Wrote Kelleher in a piece titled <a href="http://tech.fortune.cnn.com/2011/06/10/groupon-eric-lefkofsky/">&#8220;The Checkered Past of Groupon&#8217;s Chairman&#8221;</a>:</p>
<blockquote class="memo"><p>But Groupon&#8217;s IPO has brought an uncomfortable spotlight onto Lefkofsky. While some attention focuses on his ambitions as an investor in tech start-ups, others see a &#8220;spotty history&#8221; and draw parallels between the past and the present. Lefkofsky&#8217;s track record, reflecting failures and successes, bears certain hallmarks: Rapid revenue growth accompanied by big losses, a penchant to sell stock early on, and lawsuits filed by investors, lenders or customers who feel they have been wronged.</p></blockquote>
<p><em>Ouch</em>.</p>
<p>While one of the lawsuits mentioned in the piece was dismissed with prejudice, it did not help that the piece included an early email used in the case, written by Lefkofsky in the Web 1.0 era, that read in part:</p>
<blockquote class="memo"><p>&#8220;Lets start having fun&#8230;lets get funky&#8230;let&#8217;s announce everything&#8230;let&#8217;s be WILDLY positive in our forecasts&#8230;lets take this thing to the extreme&#8230;if we get wacked [sic] on the ride down-who gives a shit&#8230;THE TIME TO GET RADICAL IS NOW&#8230;WE HAVE NOTHING TO LOSE&#8230;&#8221;</p></blockquote>
<p>Double ouch, even if it is probably a bit unfair to use such rookie remarks from a young entrepreneur back then to reflect on him today.</p>
<p>Still, Lefkofsky &#8212; whom I met with recently at Groupon&#8217;s HQ and found as whip-smart and savvy as any Silicon Valley sharpie &#8212; does seem to need to be more circumspect in his utterances today.</p>
<p>Most specifically, the day after its IPO filing, he told <a href="http://www.bloomberg.com/news/2011-06-05/groupon-chairman-lefkofsky-says-coupon-company-will-be-wildly-profitable-.html">Bloomberg in an interview</a> that Groupon will be “wildly profitable,&#8221; referencing worries about losses unveiled in its financial statements and his past record of start-ups.</p>
<p>Said Lefkofsky on June 3:</p>
<p>&#8220;I&#8217;m going to be in technology for a long time. I&#8217;m going to start a lot of companies. These are not sham companies. These are great businesses. InnerWorkings is profitable. Echo is profitable. Groupon is going to be wildly profitable.&#8221;</p>
<p>While sources said it is unlikely that Groupon will be forced by the Securities and Exchange Commission to make a new filing due to the remarks, it&#8217;s just the kind of mistake the typically voluble company needs to avoid going forward. </p>
<p>In other words, no more words from Groupon.</p>
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		<title>Livescribe Connects Its Digital Pen With Google Docs, Evernote</title>
		<link>http://allthingsd.com/20110522/livescribe-connects-its-digital-pen-with-google-docs-evernote/</link>
		<comments>http://allthingsd.com/20110522/livescribe-connects-its-digital-pen-with-google-docs-evernote/#comments</comments>
		<pubDate>Mon, 23 May 2011 04:00:33 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[digital pen]]></category>
		<category><![CDATA[echo]]></category>
		<category><![CDATA[Evernote]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Docs]]></category>
		<category><![CDATA[LiveScribe]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=76275</guid>
		<description><![CDATA[Starting Monday, the digital notes taken with Livescribe pens will be able to be easily transferred to other programs, posted to Facebook or sent via e-mail.

The company also says it is on pace to sell its millionth smart pen this year.]]></description>
			<content:encoded><![CDATA[<p>Livescribe, which is on pace to sell its one millionth digital pen this year is now making it a little easier to send its digital notes to other computer programs.</p>
<p><a href="http://allthingsd.com/20110522/livescribe-connects-its-digital-pen-with-google-docs-evernote/screen-shot-2011-05-22-at-7-55-33-pm/" rel="attachment wp-att-76314"><img src="http://allthingsd.com/files/2011/05/Screen-shot-2011-05-22-at-7.55.33-PM-380x320.png" alt="" title="Screen shot 2011-05-22 at 7.55.33 PM" width="380" height="320" class="alignnone size-Medium380 wp-image-76314" /></a></p>
<p>The company&#8217;s signature product is a &#8220;smartpen&#8221; that writes with standard ink, but captures audio and uses special paper so that, in addition to showing up on paper, the notes are also recorded digitally for transfer to a computer. The new Livescribe Connect service, being announced on Monday, allows the digital notes and audio recordings to be sent from to a variety of other programs and services, including Evernote, Google Docs and Facebook. Users will also be able to mark their notes to be sent as a PDF document via e-mail the next time the pen is docked. </p>
<p>CEO Jim Marggraff said at an event for reporters that the shift to smart wireless devices has highlighted the fact that, although his company&#8217;s product has helped allow handwritten notes go digital, &#8220;the Livescribe smartpen remains a disconnected device in a connected world.&#8221;</p>
<p>The Livescribe Connect service is designed to take a step toward addressing that, but still requires the pen be docked to a computer in order to send notes via e-mail or transfer them to another program. Though not sharing any details, Marggraff acknowledged that a wireless connection from the pen would be the next logical step.</p>
<p>Livescribe, which <a href="http://allthingsd.com/20070830/livescribe-smartpen-the-entire-d5-demo-with-walt-mossberg-and-kara-swisher/">demoed its first smartpen back at D5</a> in 2007,  is also adding a 2GB, $99 version of its Echo smartpen.</p>
<p>The Livescribe Connect service will work with all of the companies Echo and older Pulse pens. Most of the connectors will be free for all pen owners, while connections to  Google Docs and e-mail will require the purchase of a $15 upgrade for owners of the older Pulse pens or those who buy the new entry-level Echo pen.</p>
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		<title>The Echo Doubles Up on Touch Screens</title>
		<link>http://allthingsd.com/20110412/kyocera-echo-dual-touch-screen-smartphone-review/</link>
		<comments>http://allthingsd.com/20110412/kyocera-echo-dual-touch-screen-smartphone-review/#comments</comments>
		<pubDate>Wed, 13 Apr 2011 04:03:24 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[The Digital Solution]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Android Feature]]></category>
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		<category><![CDATA[hardware]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Kyocera]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[Sprint]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1728</guid>
		<description><![CDATA[There's nothing special about a smartphone with a slide-out keyboard, but a smartphone with two touch screens is enough to turn heads. Katie reviews the Kyocera Echo.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s nothing special about a smartphone with a slide-out keyboard, but a smartphone with two touch screens is enough to turn heads. </p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=3EDF20AF-914E-4B96-9709-702EDB5E90F4&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={3EDF20AF-914E-4B96-9709-702EDB5E90F4}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>At first glance, the Kyocera Echo from <a href="http://sprint.com/echo">Sprint</a>  looks like a normal Android touch-screen smartphone—albeit a chunky one. But a special hinge allows the Echo&#8217;s top screen to shift up, over and snap down beside a second screen hidden beneath. The two screens correspond with each other to create what looks like one large screen, but one that also allows a different app to run on each screen, or display two activities from the same app on each screen.</p>
<p>For the past week, I&#8217;ve been testing the first dual touch-screen phone, the Kyocera Echo from Sprint, which will be available on Sunday for $200 with a two-year contract. </p>
<p>Using two screens at once makes sense from a productivity standpoint. I enjoyed flipping through a list of emails on one screen while reading an email on the other screen, or browsing Facebook on one screen with text messages opened on the other. I liked turning the Echo sideways to see a large, landscape view of a Web page spilled across its two 3.5-inch screens, which combine to create a 4.7-inch screen. (The recently released HTC ThunderBolt&#8217;s screen measures 4.3 inches; the iPhone 4 screen is 3.5 inches.)</p>
<div class="media-CENTER" style="width:262px"><img src="http://online.wsj.com/public/resources/images/OB-NM533_DSCOL1_DV_20110412231506.jpg" width="262" height="262" alt="DSCOL1_0413jpg" /><br />
<br />
The Echo&#8217;s two touch screens allow two apps to run at the same time on different screens.</div>
<p>But the Kyocera Echo may turn out to be a niche product. I&#8217;d wager many people will use just one screen most of the time, since revealing the second screen requires the clunky step of folding back the top screen with an awkward hinge. </p>
<p>The hinge also protrudes from the back of the Echo and keeps it from lying flat on a table in its two-screen view. The large, two-screen image is broken up by each screen&#8217;s black frame, which forms an unsightly line smack in the middle of the image. </p>
<p>What&#8217;s more, only seven of the phone&#8217;s apps work in the mode that runs an app on each screen. </p>
<p>At 6.8 ounces, the 3G Echo is noticeably heavier than both the 4.8-ounce Apple iPhone 4 and Research in Motion&#8217;s 4.3-ounce BlackBerry Bold 9700. When held up to an ear in its closed position for phone calls, this 0.68-inch thick phone felt bulky. (Calls sounded fine.) </p>
<p>It has a five-megapixel camera with a flash, built-in GPS, one gigabyte of on-board memory and an eight-gigabyte microSD card that comes with the phone. It runs Android 2.2, though a Sprint spokeswoman said the Echo will be upgraded over-the-air to the newer 2.3 Android operating system before the end of the year.</p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/OB-NM534_DSCOL2_G_20110412231611.jpg" rel="lightbox" title="DSCOL2_0413jpg"><img src="http://online.wsj.com/public/resources/images/OB-NM534_DSCOL2_G_20110412231611.jpg" width="360" height="240" style="float: none" alt="DSCOL2_0413jpg" /></a><br />
<br />
At first glance, the Kyocera Echo looks like a normal Android touch-screen smartphone—albeit a chunky one.</div>
<p>The Echo must be used with one of Sprint&#8217;s Everything Data plans, which start at $70 a month, plus a $10 required Premium Data add-on charge. The Echo also functions as a Wi-Fi hot spot for up to five devices for an extra $30 a month. </p>
<p>Users might worry about the Kyocera Echo&#8217;s battery life since it has two screens.</p>
<p>Sprint estimates the phone&#8217;s talk time battery life to be about seven hours, and I usually made it through the day without charging my Echo. The phone comes with a spare battery, which can be swapped out for your original battery or can act as a power source if used with a portable charger that plugs into the phone.</p>
<p>The seven apps that can run in what Kyocera calls Simul-Task Mode—a different app on each screen—include email, Web browsing, contacts, gallery, phone, messaging and VueQue—a way of showing YouTube videos on one screen and a queue of upcoming videos on the other. For Simul-Task, users must simultaneously tap a finger on each screen, which displays a menu on both screens showing the seven apps. Each screen will run the app that&#8217;s selected on it. </p>
<div class="media-CENTER" style="width:262px"><img src="http://online.wsj.com/public/resources/images/OB-NM535_DSCOL3_DV_20110412231813.jpg" width="262" height="262" alt="DSCOL3_0413jpg" /><br />
<br />
One large image can be shown on the two screens together, but their frames break up the image.</div>
<p>On Sunday, about 30 apps (including the seven Simul-Task ones) will run in Optimized Mode, which refers to any app that has been tailored to use the two screens in a complimentary fashion. Examples include email, which will show an on-screen keyboard on one screen and the email&#8217;s text on the other. A gallery of several thumbnail images will appear on one screen with a large view of one image on the other. Sims 3, which comes preloaded, will show game play on one screen and the game controls on the other.</p>
<p>Tablet Mode lets certain apps run across both screens, and some of these will only work after a Tablet Mode Extension is downloaded. One app that runs in Tablet Mode is Amazon&#8217;s Kindle app, which spreads an eBook&#8217;s text across both screens. But even here, the black line created by each screen&#8217;s frame got in the way. Though reading Jane Austen&#8217;s &#8220;Pride and Prejudice&#8221; in Tablet Mode wasn&#8217;t so bad if I held the Echo in landscape view and the text was broken up with a horizontal black line rather than a vertical one down the middle. </p>
<p>The Kyocera Echo has some useful capability and its combined screens create a roomy display for scrolling through websites, reading emails or looking at maps. But unfolding the phone to reveal its second screen isn&#8217;t a smooth step, and the limited number of apps that can take advantage of the dual-screen functionality will frustrate people. For now, one-screen phones will do just fine.</p>
<p class="tagline">Email Katherine Boehret at <a href="mailto:katie.boehret@wsj.com">katie.boehret@wsj.com</a>. </p>
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		<title>What&#039;s Better Than One Screen? Two! Sprint Unveils Kyocera Echo.</title>
		<link>http://allthingsd.com/20110207/whats-better-than-one-screen-two-sprint-unveils-kyocera-echo/</link>
		<comments>http://allthingsd.com/20110207/whats-better-than-one-screen-two-sprint-unveils-kyocera-echo/#comments</comments>
		<pubDate>Mon, 07 Feb 2011 23:57:40 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=2495</guid>
		<description><![CDATA[Ahead of Apple's iPhone launch on Verizon later this week, Sprint unveiled the Kyocera Echo, a dual-touchscreen smartphone. The Android phone, which looks a lot like a Nintendo DS, is being positioned against tablets because of better multitasking capabilities. It allows people to watch videos on one display while browsing on another. The Echo will be available this spring for $200 with a new contract. Monthly plans start at $80 for unlimited text, talk and data.]]></description>
			<content:encoded><![CDATA[<p>Ahead of Apple&#8217;s iPhone launch on Verizon later this week, Sprint unveiled the <a href="http://newsroom.sprint.com/article_display.cfm?article_id=1795">Kyocera Echo</a>, a dual-touchscreen smartphone. The Android phone, which looks a lot like a Nintendo DS, is being positioned against tablets because of better multitasking capabilities. It allows people to watch videos on one display while browsing on another. The Echo will be available this spring for $200 with a new contract. Monthly plans start at $80 for unlimited text, talk and data.</p>
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		<title>Easy Way to Log In Face Time</title>
		<link>http://allthingsd.com/20090616/easy-way-to-log-in-face-time/</link>
		<comments>http://allthingsd.com/20090616/easy-way-to-log-in-face-time/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 00:20:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090616/easy-way-to-log-in-face-time/</guid>
		<description><![CDATA[Logitech Vid aims to help non-techies who simply want to use their Webcams to see someone while they're talking, without any fancy features.]]></description>
			<content:encoded><![CDATA[<p>Nowadays, new laptops usually come with built-in Webcams, including the ultra-small, inexpensive models known as netbooks. But many people don&#8217;t know what to do with these Webcams or how to use them for videoconferencing with other people. Some don&#8217;t even realize their computers have these tiny videocameras.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=C0B56979-EA5C-417A-9D4B-743DE9834019&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={C0B56979-EA5C-417A-9D4B-743DE9834019}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>This week, I tested a new videoconferencing-software program designed to help these people. It&#8217;s made especially for non-techies who simply want to use their Webcams to see someone while they&#8217;re talking to them. These people don&#8217;t want to conference several people into a call. And they especially don&#8217;t want to have to sign up for a confusing, intimidating videoconferencing service.</p>
<p>I used Logitech Vid by downloading it from <a href="http://www.logitech.com/vid">www.logitech.com/vid</a>. This program comes from Logitech Inc. and makes use of technology from SightSpeed, the videoconferencing-software company that Logitech acquired last fall. Vid works with Macs and Windows PCs that have built-in Webcams or those that use Webcams that plug into a computer&#8217;s USB port; it can even work if only one person has a Webcam so the person without one still sees video and hears audio from the other person.</p>
<h5 class="subhed">Expiration Date for Some</h5>
<p>If this was a free download for all, Logitech Vid would be a slam dunk for the consumer. But as of now, it is free only for people who use Logitech Webcams or the people they invite, and for people who are registered on SightSpeed or Dell Video Chat, Dell&#8217;s version of the SightSpeed service, regardless of their Webcam brand.</p>
<p>For everyone else, the software expires after 30 days, with no option to pay for continued use. This means Logitech misses out on the growing number of people whose laptops and desktops have built-in Webcams, but who don&#8217;t want to buy a Logitech camera just to use Vid (and shouldn&#8217;t have to). Logitech says it intends to add a payment plan for Vid.</p>
<p>I tested Vid with my parents, who recently bought a netbook for the kitchen but &#8212; before this column &#8212; didn&#8217;t quite know how to use its Webcam. I also tried it with tech-savvy friends who have video-chatted with me on programs like Skype, Apple&#8217;s iChat and Google Chat. Everyone had the same reaction: They liked Logitech Vid&#8217;s refreshingly clean interface and simple setup. My Mom appreciated Vid&#8217;s easy instructions, which are written in plain terms that anyone can understand.</p>
<p>Vid worked while I was video-chatting from one Mac to another; from a Mac to a Windows PC and vice versa; and from one Windows PC to another.</p>
<h5 class="subhed">Invitations to Chat</h5>
<p>I ran into trouble one night when Vid invitations that I sent to friends and family didn&#8217;t go through until after several attempts. Logitech says Vid was undergoing some behind-the-scenes server maintenance, which caused the glitches. (People who have trouble sending invitations like I did can alternatively direct friends to Logitech&#8217;s Web site to download the software.) And Vid didn&#8217;t work properly when I tried using it on my company-issued PC, which runs on a corporate network protected by firewalls. Logitech says Vid is targeted for consumer use, and not for sophisticated corporate environments.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ152_pjMOSS_G_20090616190230.jpg" rel="lightbox" title="Mossberg"><img src="http://online.wsj.com/public/resources/images/PJ-AQ152_pjMOSS_G_20090616190230.jpg" width="360" height="240" style="float: none;" alt="Mossberg" /></a><br />
<br />
Logitech Vid arranges photos of friends, along with their availability, in a visually pleasing carousel display.</div>
<p>People who are used to more advanced videoconferencing programs may find Vid unsatisfying. It doesn&#8217;t let friends instant message or share photos with one another, nor does it pull in buddy lists from outside videoconferencing programs. Vid isn&#8217;t designed to record conversations, host multiparty calls or take still photos during chats. Like other videoconferencing programs, slow Internet connections can occasionally cause video and audio to stutter.</p>
<p>But for simple video chats, Vid was a pleasure to use. If not for its 30-day expiration, I would definitely see myself chatting with my parents through this program on a regular basis. I used it to hold up three colors of dresses for my Mom so she could help me decide whether tea rose, azalea or peppermint was the best shade for my sister&#8217;s wedding (we&#8217;re leaning toward tea rose). My Dad and I had a face-to-face talk about my latest job news, and I saw a New Orleans friend and her dog, Boudreaux, appear on my computer screen almost as if they were in my house.</p>
<h5 class="subhed">Smile for the Camera</h5>
<p>Vid users invite others to chat by entering the other person&#8217;s email address. For invitees to accept an invitation, they must download the Vid software, which could be a deterrent for some. Those who do download the software and start their own Vid accounts (by just entering an email and password) appear to the original inviter in a carousel-like display of their contacts&#8217; photographed faces.</p>
<p>These images are taken by the Webcam when someone sets up a Vid account, rather than allowing one to select his or her own photo from elsewhere on the computer. This is one example of Vid&#8217;s nod to simplicity and fewer choices. Likewise, the carousel of friends is organized in left-to-right alphabetical order showing those who are online followed by those offline. A simple status line below each person&#8217;s face identifies them as Unavailable, Available or Busy (already in a videoconference).</p>
<h5 class="subhed">Clicking on a Pic</h5>
<p>I called someone by clicking on their photo. The video-chat screen has four buttons that change its size, hide a small-image view of yourself, pause your video feed or end the conversation.</p>
<p>In a few instances, I heard a steady, high-pitched chirp and so did the person on the call with me. And we occasionally heard the echo of our own voices. Logitech said this sometimes happens when both users have open-air microphones and speakers turned up at the same time. Turning the speakers down usually solves the problem.</p>
<p>By August, all of Logitech&#8217;s standalone Webcams will come loaded with Vid software that starts up when the Webcam is plugged in. Now, the software is only downloadable from the Web.</p>
<p>Logitech Vid isn&#8217;t fancy, but it works well and presents its users with a satisfying experience so they can concentrate on enjoying their conversations. But it is a shame that Logitech doesn&#8217;t offer a payment plan for people who don&#8217;t use Logitech Webcams. If it did, Vid could help many people appreciate the Webcams they might never have otherwise used.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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