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Touch-Screen Laptops, iPhone Apps, and Vista Ultimate

Walter S. Mossberg — Wed, 30 Sep 2009 21:44:02 +0000

I’m looking to purchase a laptop, and I am quite intrigued with the newer touch-screen models. Do you know when there will be more of these available, especially with larger screens?

A: You will begin to see more touch-screen laptops after Oct. 22, when Windows 7 comes out, because that new operating system has optional fingertip touch-screen navigation built in. In addition, many of the major Windows PC makers are adding their own touch-navigation systems to newer models.

However, I’d offer two caveats. First, not every touch screen will be capable of performing all the multitouch actions and gestures Windows 7 will offer. Some are more limited in their capabilities.

Second, the hardware makers will likely be cautious at first about adding fully capable touch screens to all or most of their laptops.

This is partly because these screens can add significant cost in a price-conscious market, and partly because nobody is certain how popular touch-screen navigation will be on laptops as opposed to, say, on all-in-one desktops where reaching for the screen is more obvious and natural.

I have an Apple iMac, and an Apple iPhone with around 122 apps. My question is, why don’t these iPhone apps work on the iMac? Both units use the same operating system, so why not?

A: While the iPhone and the iMac each use a version of the same operating system, Apple’s OS X, they aren’t the same operating systems. The version on the iPhone is stripped down, and has been modified to support an entirely different user interface, navigation system and set of hardware capabilities.

So there are two separate collections of apps, or programs, that run on the two platforms.

I am currently running Windows Vista Ultimate on my Dell PC. I have regretted it ever since I upgraded from XP because of its terribly slow performance. I have heard good things about Windows 7 but I am afraid I will have to buy the more expensive Ultimate upgrade (which I don’t really need) instead of an upgrade to Home Premium or Professional. Is that true?

A: According to Microsoft, owners of Vista Ultimate can only perform an “in-place upgrade” to Windows 7 Ultimate, not to lesser versions. An “in-place upgrade” is the type most people think of, the type where all your programs and files and settings are preserved just as they were, but you emerge with the new operating system.

Even then, you must be careful to buy the edition of Ultimate that matches the type of architecture your machine possesses, either 32-bit or 64-bit.

However, you can downgrade to the Home Premium or Professional versions of Windows 7, if you are willing to do a lot more work, by opting for what Microsoft calls a “custom installation,” something commonly known as a “clean install.” This typically means, first, backing up all your files and settings to an external hard disk, then allowing the Windows 7 installation disk to wipe your hard disk clean before installing your preferred version of Windows 7.

You would then copy back all your files. But you cannot do the same with your programs. For these, you would have to reinstall every one, from their original disks or downloaded installation files, and then download and re-install all the patches and program upgrades that have been issued by their makers since you acquired them.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site,

http://walt.allthingsd.com.

Even in Test Form, Windows 7 Leaves Vista in the Dust

Walter S. Mossberg — Thu, 22 Jan 2009 02:02:03 +0000

This will be a big year for new operating systems. Apple (AAPL) plans a new version of its Macintosh operating system, to be called Snow Leopard. Palm (PALM) plans an all-new smart phone operating system called Palm WebOS. But the new release that will affect more users than any other will be Windows 7, the latest major edition of Microsoft‘s dominant platform.

Microsoft (MSFT) hasn’t announced an official release date for Windows 7, but I would be surprised if it wasn’t available to consumers by this fall. The company has just released the first public beta, or test, version of the software, and I’ve been trying it out on two laptops. One is a Lenovo ThinkPad lent me by Microsoft with Windows 7 already installed, and the other is my own Sony Vaio, which I upgraded to Windows 7 from Windows Vista.

[ See post to watch video ]

I won’t be doing a full, detailed review of Windows 7 until it is released in final form, but here’s a preview of some of the main features of this new operating system and some of my initial impressions.

In general, I have found Windows 7 a pleasure to use. There are a few drawbacks, but my preliminary verdict on Windows 7 is positive.

Even in beta form, with some features incomplete or imperfect, Windows 7 is, in my view, much better than Vista, whose sluggishness, annoying nag screens, and incompatibilities have caused many users to shun it. It’s also a serious competitor, in features and ease of use, for Apple’s current Leopard operating system. (I can’t say yet how it will compare with Apple’s planned new release, as I haven’t tried the latter.)

In many respects, Windows 7 isn’t a radical shift from Vista, but is more of an attempt to fix Vista’s main flaws. It shares the same underlying architecture, and retains graphical touches like translucent Window borders. But it introduces some key new navigation and ease-of-use features, plus scores of small usability and performance improvements — too many to list here.

The flashiest departure in Windows 7, and one that may eventually redefine how people use computers, is its multitouch screen navigation. Best known on Apple’s iPhone, this system allows you to use your fingers to directly reposition, resize, and flip through objects on a screen, such as windows and photos. It is smart enough to distinguish between various gestures and combinations of fingers. I haven’t been able to test this feature extensively yet, because it requires a new kind of touch-sensitive screen that my laptops lack.

But even if your current or future PC lacks a touch screen, Windows 7 will have plenty of other benefits. The most important may be speed. In my tests, even the beta version of Windows 7 was dramatically faster than Vista at such tasks as starting up the computer, waking it from sleep and launching programs.

And this speed boost wasn’t only apparent in the preconfigured machine from Microsoft, but on my own Sony (SNE), which had been a dog using Vista, even after I tried to streamline its software. Of course, these speed gains may be compromised by the computer makers, if they add lots of junky software to the machines. Windows 7 is also likely to run well on much more modest hardware configurations than Vista needed.

The familiar Windows taskbar is more customizable and useful in Windows 7. The program icons are larger, and can be “pinned” anywhere along the taskbar for easy, repeated use. There are also “jump lists” that pop out from the icons in the taskbar and start menu, showing frequently used or recent actions.

A screenshot shows several application windows on the desktop of the Beta version of the Microsoft Windows 7 software.

Windows 7 also cuts down on annoying warnings and nag screens. Microsoft notifications have been consolidated in a single icon at the right of the taskbar, and you can now decide under what circumstances Windows will warn you before taking certain actions.

Compatibility with hardware and software, which was a problem in Vista, seems far better in Windows 7 — even in the beta. I tried a wide variety of hardware, including printers, Web cams, external hard disks and cameras, and nearly all worked fine.

I also successfully installed and used popular programs from Microsoft’s rivals, such as Mozilla Firefox, Adobe Reader, Apple’s iTunes, and Google’s (GOOG) Picasa. All worked properly, even though none was designed for Windows 7.

But there are some downsides to Windows 7. First, you will only be able to directly upgrade Vista computers to the new version. People still using Windows XP will need to perform a more cumbersome multistep process. Microsoft is working on a method to help XP owners preserve all their data during this process.

Second, Windows 7 will eliminate some familiar bundled programs from Windows. Vista’s Mail, Calendar, Photo Gallery, Movie Maker, and Address Book programs are being removed. To get similar basic, free, programs, you’ll have to download them from Microsoft’s Windows Live service, or use alternatives from other companies. Microsoft defends this move as supporting consumer choice and better coordination with Web services, but it does remove out-of-the-box functionality from Windows.

Still, even in its preliminary form, Windows 7 looks very promising, and could well help expunge the bad reputation of Vista.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Monitoring Teens' Facebook Activity

Walter S. Mossberg — Thu, 22 Jan 2009 01:46:02 +0000

What is the best way to monitor our teens’ Facebook activity?

To my mind, this is more a parenting issue than a technology one. The easiest method would be to join Facebook yourself and become one of your teens’ ”friends” on each account they have. That might not sit well with your kids, but if you’re willing to be tough, you could make that a condition of their being on Facebook. You could also insist they use the network’s extensive privacy controls to guard their detailed information and activities from strangers.

There is a paid service called YouDiligence that claims it will notify you if certain words appear on a child’s Facebook page. But it requires that you be one of your child’s Facebook friends, so it is mainly a time-saver. Also, because it focuses on words, it doesn’t flag photos or other Facebook activity.

Another paid service, called imView, automatically takes pictures of the screen of the PC your child uses, at intervals you select, and allows you to view these screen shots at your leisure, from any Internet-connected PC. Its maker touts this as a way to monitor Facebook activity. I haven’t tested either of these two services.

I want to transfer my Mini DV taped videos from my video camera to my Mac. But my new MacBook has no Firewire port, which is the only port my camera includes — only USB ports. Am I stuck?

Maybe not. One option would be to see if you can borrow a Mac or Windows PC that does have a Firewire port, convert the videos to digital files on that borrowed machine, and then transfer the resulting files to your new Mac using an external hard disk or flash drive. Obviously, you wouldn’t want to have to do this often.

Another option: A company called Pixela (pixela-1.com) claims to have a Firewire-to-USB cable meant for exactly your situation. It is for Windows only, but might well work if you installed and ran Windows on your Mac. However, a glance at the company’s Web site shows it is out of the version of the cable that works with the North American, as opposed to European, video standard. If you are in North America, you might check with the company to see if and when the correct version will be available. One important caution: I haven’t tested it, so don’t know how well it works.

My computer crashed last fall, and I lost thousands of iTunes songs. I would like to copy all the songs to my new computer from my iPod, which still contains them. However, iTunes allows only purchased songs to be returned. Is there software that would help me?

Yes. There are several utility programs designed to copy the contents of an iPod back to a Windows or Mac computer. The one I usually recommend, because I have found it works well, is called Music Rescue. It costs 10 British pounds, or about $15 at current exchange rates. It can be purchased at kennettnet.co.uk.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Clickfree Backs Up Your Files Easily, So You're Not Toast

Walter S. Mossberg — Thu, 08 Jan 2009 02:24:02 +0000

If you got a new computer over the holidays, you’re probably focused right now on enjoying all its cool features, or savoring how much faster it is than the old warhorse it replaced. The last thing you want to dwell upon is the chore of backing up your data.

Still, backing up your files is important. Hard disks fail, and computers get lost or stolen. When those things happen, files that aren’t backed up can be lost forever, or may be recoverable only for a high price. Unfortunately, the process of performing backups and recovering files can be a cumbersome task.

So, this week, I’ve been testing a product that claims to make the process dead simple. In fact, its maker claims that the gadget, called Clickfree, is “Easier than making toast!”

[ See post to watch video ]

I didn’t find it to be quite that simple, and it has a couple of important downsides. But Clickfree pretty much worked as advertised in my tests. It is an automated way to back up your important files, as long as you remember to use it regularly.

Clickfree is a compact, specially designed external hard disk that automatically backs up your key files — every time you plug it into your PC — without requiring you to install or launch any software. You don’t even have to press a button. Every time you plug it in, a window pops up on your screen that counts down from 24. When it reaches zero, the Clickfree drive starts copying a staggering array of the most common and important files on your computer. After the first backup, subsequent sessions copy only new or changed files.

The key trick behind Clickfree is that the backup software is built into the external drive itself, and launches whenever the drive is plugged in. It doesn’t reside on your computer.

The drives come in a variety of sizes, from a 120 gigabyte version that costs $90, to a new 1 terabyte version that costs $230. Each drive can be used to back up multiple PCs. They can be ordered at goclickfree.com.

And Clickfree’s maker, a Toronto company called Storage Appliance Corp., has just introduced a new product for people who already own an external hard disk. It’s a special $60 cable with built-in circuitry, called the Transformer, that makes your own drive behave like a Clickfree drive.

Clickfree doesn’t back up your whole hard disk, or your programs. But it does back up over 400 common types of data files, without requiring you to make any choices or configure any settings. It captures email, office documents, photos, music, videos, financial data and more. If you like, you can remove or add file types.

Once the files are backed up, Clickfree presents you with a screen that organizes the files it has collected by category and type. From this screen, you can restore any or all of the files on the same computer, or you can move the drive to another computer and copy them to that machine.

The Clickfree software also allows you to view, or browse through, your backed-up files, print or email photos, and to perform other tasks, as long as the drive is plugged in.

Clickfree originally was designed only for Windows PCs, but the company this week plans to introduce new models that can be used to back up Macintosh computers.

I tested both the Clickfree drive and the new Clickfree Transformer cable, using a drive I already owned, on multiple Windows computers, some running Windows XP and some running Windows Vista. The products worked properly on all of the machines but one, a Vista laptop from Sony. Clickfree’s maker guessed that the Sony was one of the rare machines that require the drive to use an external power supply. It said it supplies such power supplies free to users who need one.

Otherwise, Clickfree worked well, even on a virtual Windows XP machine running on a Mac. Backup was smooth and fast, and I was able to restore files easily, either to the same PC from which they came, or to other machines. I was even able to move files from a Windows PC to a Mac running only Apple’s (AAPL) operating system, not a virtual copy of Windows.

The sole Clickfree function that consistently failed for me was a relatively minor one: a feature that allows you to upload photos directly from the Clickfree software to Facebook.

Unlike a toaster, Clickfree doesn’t work instantly the first time you use it. The product has to install drivers so it can be recognized, and in some cases I had to reboot the computer to complete this process. After that, it was smooth sailing in my tests.

But Clickfree has two big downsides. It doesn’t work constantly in the background, so you have to remember to use it. The company now includes a program that reminds you to back up, but you still have to get out the Clickfree drive and do it. The other downside is that Clickfree doesn’t create an offsite backup of your files. The company is planning to add online backups this year.

Still, Clickfree is one of the simplest and most effective backup products I’ve tried.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Purchasing an E-Reader

Walter S. Mossberg — Thu, 20 Nov 2008 02:26:03 +0000

Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I want to purchase an e-reader. Currently I use my Palm Tungsten, but the screen is rather small for reading books. I purchased the Amazon Kindle for my niece but I do not like the design of it. Are there any other e-readers on the market that have a full keyboard and can connect to the Internet?

A: There may be some obscure models that do, but the main competitor to the Kindle, Sony’s Reader, lacks a direct connection to the Internet. You have to purchase titles on a computer and then move them to the device. The Reader does have a keyboard, but it’s virtual, not physical.

I’m considering the new 13″ aluminum-body MacBook. I’m a nontech guy doing routine computing tasks. I own an iMac and I’m ready to add a laptop. The only downside to the new MacBook seems to be the absence of a FireWire port. Is that a deal killer?

I don’t believe so. At one time, FireWire (also called 1394 or iLink on some computers and peripheral devices) was much faster than USB, but now the two are about the same speed. At one time, plugging most camcorders, or many external hard disks, required FireWire. Now both types of devices typically use USB or offer both types of ports.

If you are a professional photographer, videographer or musician with a heavy investment in USB peripheral devices, then the lack of a FireWire port may make the new MacBook a non-starter. But for an average user, unless you have invested in FireWire-only peripherals, I don’t think its absence would matter at all. Besides, you still have your iMac, which includes FireWire.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Apple Polishes Popular MacBook for a Higher Price

Walter S. Mossberg — Thu, 23 Oct 2008 01:02:04 +0000

Apple‘s MacBook laptop, the company’s low-end portable computer aimed at average consumers, isn’t just any old product. It’s the best-selling Macintosh in history, at a time when Mac sales are growing much faster than sales of PCs in the U.S. overall. And, according to the sales-research organization NPD Group, the midrange model of the MacBook has been the single best-selling laptop of any brand in U.S. retail stores for the past five months.

So, when Apple completely revamped the design of the MacBook last week, it was a big deal, not only for Mac die-hards, but for anyone shopping for an everyday laptop.

I’ve been testing the base model of the new MacBook for the past five days, and I like it a lot, despite a few downsides. I found this new MacBook to be speedy, solid, innovative, and comfortable to use, with very good battery life.

[ See post to watch video ]

The new model sports a sturdy aluminum case, instead of the old plastic one, and looks gorgeous. And it even seemed to run cooler than earlier Apple (AAPL) aluminum laptops. It’s 10% lighter, at 4.5 pounds, and 12% thinner, at 0.95 inch, than its predecessor, and continues to include a built-in DVD drive. Its processor is slower, yet it has good performance because of much faster graphics, and it also offers a far brighter screen in the same 13.3-inch size. But it still gets strong battery life — slightly better in fact than the older model, in my tests.

Plus, the new MacBook includes a huge, innovative glass track pad that functions as a combination of a traditional track pad and the multitouch screen of an iPhone. This track pad allows all sorts of fingertip gestures you can use to navigate Web pages, manipulate photos, and switch among programs.

In another radical step, Apple eliminated the button below the track pad. When you want to perform a mouse click, you just depress the entire track pad. The whole thing is a big button, which can act as either the left or right button on a traditional mouse, and which allows easy, smooth scrolling.

Like all current Macs, the new MacBooks come with Apple’s Leopard operating system, which I consider superior to Windows. But the new MacBooks can run Windows as well. In my tests, the new model ran Windows XP beautifully. I was able to run such Windows-only programs as Microsoft’s (MSFT) Internet Explorer and Outlook right along with my Mac software, at snappy speeds. It can also run Windows Vista.

The cheaper of the two new versions comes with an adequate 160-gigabyte hard disk, though larger disks are available, and two gigabytes of memory, which is plenty for a consumer Mac.

On my tough battery test, where I turn off all power-saving features and play an endless loop of music, the new MacBook lasted three hours and 53 minutes — six minutes longer than the old one. That suggests that, in normal use, with power-saving on, you could achieve Apple’s claim of five hours of battery life, or come close.

There are some drawbacks, of course. The cheapest of the new models costs $1,299, $200 more than the cheapest of the old models. Though that’s the same price as the most popular of the older models, and you get more for your money, the swooning economy may make that price tag tougher for some families to swallow. As a hedge against this, Apple will continue to sell the base model of the old MacBook, at $999.

Another downside to the new MacBook is that the radical new glass track pad will take some time to get used to. At first, I found its surface so slippery that I had trouble accurately placing the cursor on the item I wanted to select. But three other people I asked to test this had no such trouble, and my own woes with this disappeared after a few days, either because I got more used to it, or because the surface picked up enough dirt to become less slick.

It also takes a while to adapt to the lack of a button. For left-clicking, you press the whole track pad with one finger. For right-clicking, you press down with two fingers, or you can set an option to perform right-clicking with one finger by pressing on one of the lower corners of the track pad. You can also optionally use light tapping instead of clicking, a common option on other laptops.

In addition, the model’s bright LED screen comes in only a glossy finish, which some folks hate because it displays more glare and fingerprints than the old matte screens.

Apple still stubbornly refuses to incorporate a slot for the flash memory cards commonly used in cameras and cellphones. And the new model omits the FireWire port, which some consumers used to connect older camcorders and certain external hard disks. The new model uses a common Ethernet networking cable instead of FireWire to transfer all your files and programs from an older Mac, a process I found worked perfectly.

All in all, though, Apple’s new MacBook is a terrific choice for consumers and students, if you can handle the $1,299 price.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Buying a PC With an AMD Processor

Walter S. Mossberg — Thu, 11 Sep 2008 00:32:02 +0000

Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

If I buy a PC with an AMD processor instead of an Intel one, will I run into any compatibility issues with common software like Vista or Office 2007?

No, as long as the AMD processor, and/or its accompanying graphics and other chips, called a “chip set,” are rated as being able to handle the graphics in the version of Vista you are buying. Each chip company makes some low-end models that handle certain tasks more slowly than their mainstream or top-of-line models. And gamers are often particular about which chip sets they buy. But, in my experience, roughly comparable AMD and Intel processors and chip sets are equally compatible with common software like Office and Windows.

I have been using the Netscape Web browser for years. I am interested in shifting to using the Firefox browser. How do I transfer my extensive list of book marks from Netscape to Firefox?

Firefox will import your Netscape bookmarks automatically during the installation process, just as it can automatically import bookmarks from other browsers like Internet Explorer, Safari and Opera.

Friends who use Macs tell me they have a removable backup device that backs up their entire hard drive, including programs. Is there something similar for PCs?

You appear to be referring to Time Capsule, which is an Apple hardware product that combines a hard disk and a wireless base station and is meant to work with the Mac’s built-in Time Machine automated backup feature. The answer is that there are many backup drives for Windows PCs, and that lots of them work with Macs as well. All the major hard-disk makers sell external hard disks that connect to a PC either directly, or over a network, and which come with relatively simple backup programs. Some of these programs will do complete, automated backups of everything on your PC, including applications. Even Apple’s Time Capsule can be used to back up files from Windows PCs, though it doesn’t come with Windows backup software, and setting it up for Windows is slightly trickier than doing so on a Mac.

You can find Mossberg’s Mailbox and my other columns online free at the All Things Digital Web site, http://walt.allthingsd.com.