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As Egypt's Last Internet Connection Goes Down, Alternatives Appear

Arik Hesseldahl — Mon, 31 Jan 2011 23:50:29 +0000

Even as the main Internet service providers in Egypt were shut down last week in a move to quell anti-government protests, one connection remained online: The Noor Group (usually found at www.noor.net). Its ties to various financial concerns and the local stock exchange gave it some political cover.

Now Noor is gone too, reports Renesys, the Internet intelligence research firm that has so closely followed the Egypt’s strange disappearance from the digital realm.

That has some Egyptians turning to spotty dial-up connections cobbled together by Internet activists, most of them in Europe. Telecomix, an organization that promotes Internet freedom, published a list of reliable numbers that Egyptians can call with their modems. The French Data Network reactivated a barely used but still perfectly functional bank of modems.

For those with functional fax machines, a German outfit called We Rebuild set up a fax-to-Internet service that allows Egyptians to send fax messages that can then be relayed as email messages or posts they can publish immediately.

Finally, some folks at Google, Twitter and SayNow, the phone service that Google acquired last week, hacked together a Speak-to-Tweet service for Egyptians to use: Call an international number, leave a voice message and it’s published on the Twitter account @speak2tweet. People in Egypt can hear the same messages by dialing the same numbers used to send the messages.

Here’s one message from an Egyptian woman speaking in English:

A Device Does Everything But Sing

Katherine Boehret — Tue, 14 Dec 2010 23:02:13 +0000

Just when you think you can’t fit anything else into an all-in-one device that already prints, copies, scans, and faxes, HP ups the ante. The HP Photosmart eStation e-All-in-One performs all those tasks and includes a seven-inch, touch-screen tablet computer that doubles as a display when snapped onto the printer. This tablet lets users do things like check email, Facebook or weather, but I can’t imagine using it much as a stand-alone tablet, at least in its current version. And people who just want basic printer functions may grow tired of the tablet’s extra features.

Over the years, printers have progressively shifted from PC accessories to devices that can work independent of PCs. They started small, as dedicated 4×6 printers that had built-in memory-card readers and used basic photo-editing capabilities, and have matured into models like last year’s HP Photosmart Premium All-in-One with Touch-Smart Web that offered apps for printable things like maps, coloring book pages and recipes.

[ See post to watch video ]

The $400 HP e-All-in-One (http://3.ly/DP8b) takes this concept a step further by enabling even more independence from the PC because its tablet—named the Zeen—is more robust and can browse the Web, check email in a dedicated email program and run a limited selection of apps. It also works as a stand-alone tablet when detached from the e-All-in-One, though it only connects to the Internet via Wi-Fi rather than a cellular connection. It runs on the Android 2.1 operating system, but can only access certain apps rather than any app in the Android Market.

Perhaps an even more important new feature is that this all-in-one will print anything emailed to it from any device connected to the Internet, thanks to ePrint, a cloud-based printing system. This system assigns an email address to the e-All-in-One during its set-up and almost anything sent to that email address will print out, including attachments, no matter where the email is coming from.

One catch is that you must only send the document to the e-All-in-One’s email address and can’t CC anyone else or add another address to the “to” line of the email. A spokesman for HP said that this is done to prevent spam print-outs because batches sent to several people won’t print.

HP also has an exclusive relationship with products running Apple’s latest iOS 4.2 operating system for hand-held devices. Apple’s iPads, iPhones, and iPod touches now have a built-in feature called AirPrint which allows them to print anything directly to HP’s new ePrint printers as long as these devices and the printer are connected to the same Wi-Fi network. I tested this several times using an iPhone and it worked, printing Web pages, emails and photos. I liked the ease of using ePrint and AirPrint. Printouts looked sharp and printed quickly.

But I found the concept behind the e-All-in-One’s detachable tablet screen to be both alluring and confusing. It’s great to be able to do more with the printer’s touch screen and apps—but you don’t want to stand at a desk looking down at this screen, so it makes sense that the tablet is detachable. On the other hand, tablets often work in place of printed paper. I use my iPad for things like finding a recipe online, standing the iPad on my kitchen counter and cooking from that on-screen recipe. If I used the eStation All-in-One like that, I would ultimately print less often, which seems to defeat the purpose of having this big thing in your home. The HP eStation All-in-One measures about 18 inches wide and about 14 inches deep.

HP’s Zeen tablet can be detached from the e-station, but its uses as a stand-alone are questionable.

In order to save energy, the eStation All-in-One goes to sleep when it hasn’t been used for 15 minutes. This is a fine idea for environmental reasons, but in sleep mode, it also turns off its connection to the local Wi-Fi network. This means that if documents are emailed to its assigned address it may not print if it’s not awake and online. An HP spokesman said the company recently issued a fix for this problem that wakes up the printer when something is sent to it, but not all printers have been updated.

The Zeen tablet’s battery recharges every time it’s docked in the eStation All-in-One’s base, and HP estimates that its battery life is around four to six hours with Wi-Fi turned on. Hard buttons for volume and power are hidden on the Zeen’s back edge, as are speakers. A spokesman for HP said that eStation All-in-Ones will be updated early next year to run Android 2.2, which is faster and plays Flash videos.

The Zeen’s four gigabytes of internal memory hold roughly 100 apps, 35 of which come pre-loaded on the tablet. These include apps for MapQuest, Disney, Facebook and the Barnes and Noble bookstore, from which digital books, magazines and newspapers can be purchased and downloaded. Photos, videos, music and other files must be stored on an SD card in the Zeen’s SD card slot.

All documents sent to the e-All-in-One using HP’s ePrint can be seen online at hp.com/go/ePrintCenter as long as users register their printer and set up an account, which I did in about two minutes. Here, too, users can add or remove apps from their printer. I preferred adding and removing apps directly from my Zeen tablet’s screen, but it takes some digging to find the Add More icon for adding apps. Over a dozen HP products support ePrint; they range from $100 to $450.

The concept of ePrint is a smart one, but the printer’s tendency to go into sleep mode to save energy is a problem. I like that the Zeen tablet detaches from the e-All-in-One, but its functionality as a tablet with limited apps and capabilities isn’t very sensible.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Pint-Size Peripherals Scan or Print at a Price

Katherine Boehret — Wed, 10 Feb 2010 05:00:01 +0000

It’s often said that less is more. If only this were true for computer devices like printers and scanners, which take up a lot of desktop real estate. The reality is that small, stylish, portable versions of these gadgets are often pricey and not as functional.

[ See post to watch video ]

This week, I reviewed two products that unfortunately live up to that reality: a portable printer and mini scanner that put a premium on good looks at $300 each. I’ve been using Fujitsu’s newest $295 mini scanner, the ScanSnap S1300 (fujitsu.com), and PlanOn System Solutions Inc.’s tiny $300 PrintStik PS905ME (http://3.ly/6QVS). There are several good printers, scanners or all-in-ones that cost significantly less or offer more functionality than these devices.

But boy, do these gadgets look good. The Fujitsu ScanSnap collapses down to a small, rectangular box with mirrored buttons. The PlanOn PrintStik resembles a box of aluminum foil in the kitchen drawer–except more compact.

Both devices are small and lightweight enough to fit in a bag or briefcase, if necessary. Either one of these could be ported around without a problem: The PrintStik weighs 1.5 pounds and the ScanSnap weighs twice as much at 3.08 pounds. Both fit well in a tiny work space or on the desktops of people like me, who don’t print or scan much and don’t want a device taking up a lot of space.

As is usually the case with smaller devices that lack display screens and extra buttons, one hopes they come with straightforward software or simply plug in and play. The Fujitsu ScanSnap meets that requirement with software that installs on Macs or PCs and can be used without reading complicated instructions.

The PlanOn PrintStik uses thermal printing to produce images and characters on scrolls of paper.

The PlanOn PrintStik worked adequately as a basic black-and-white printer for Windows PCs (it isn’t Mac compatible), but fell short as a wireless printer for smart phones. The PrintStik is meant to receive and print documents sent to it via Bluetooth from BlackBerrys, but I found the BlackBerry program to be clumsy and in the end, it didn’t even work despite at least two dozen attempts. PlanOn’s tech support said they thought my PrintStik’s Bluetooth could be faulty, but couldn’t send me a new device in time for this column.

These two devices offer some interesting design elements. The PlanOn PrintStik PS905ME uses thermal printing–an old technology that has been around for decades–rather than ink cartridges, to produce images and characters by applying heat at tiny points.

The PrintStik’s thermal printing only works with special scrolls of thin, slippery paper. It comes in packs of six rolls for $23; one roll is about 23 feet long and prints roughly 30 sheets of letter-size paper. You can opt to print only as much as a document requires to save paper. But a long document prints out in one continuous scroll rather than separate pages.

The PrintStik has a rechargeable battery that lasts long enough to print about 30 pages; a wall charger is also included. It can churn out up to three pages per minute. I can imagine tossing this printer into my suitcase for business trips; it would also come in handy for printing boarding passes for use at the airport, among other things.

Documents that are supposed to be printable from the BlackBerry with a remote-printing app include Web pages, attachments including PDFs, Word documents, Excel spreadsheets, JPEGs, and PowerPoint presentations. PlanOn representatives say an app will be available for Apple’s (AAPL) iPhone and Google’s (GOOG) Android phones in about four or five months; they also are working on an iPad application. Though the PrintStik’s remote-printing app for the BlackBerry is currently free, the company intends to begin charging $30 annually for its remote-printing service this summer.

Fujitsu’s ScanSnap S1300 can suck in 10 pages at once, and has two cameras that can scan the front and back of printouts. This process can scan as many as eight dual-sided pages a minute. Item sizes range from 2×2-inch cards to legal documents.

The ScanSnap comes with a wall charger but also runs without being plugged into the wall: It uses a USB cord for charging from a PC in addition to the USB cord that transfers data between the scanner and computer.

Seconds after I scanned documents into the ScanSnap, colorful icons appeared on my computer screen. Choosing one of these icons let me send the documents to one of the following: email, Word, a printer, Excel, iPhoto or Cardiris–a program that exports contact information from scanned business cards into Address Book or Entourage; CardMinder on Windows exports contact information to Outlook and other programs.

If you want to scan old or precious documents, you may not like using the ScanSnap’s sucking method for scanning, in case a page gets stuck or damaged. For sensitive objects or page scanning, the best bet is to use a flatbed scanner or all-in-one (that prints, scans, and faxes) with a lift-up lid that scans items on a flat surface.

Though the Fujitsu ScanSnap S1300 and PlanOn PrintStik PS905ME aren’t the least expensive or the most functional devices of their kind, they’re easy to move around and take up minimal amounts of space. For some people, that may be well worth the higher cost.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

Countertrend: H-P Says Please Print Often

Katherine Boehret — Tue, 29 Sep 2009 23:18:02 +0000

If your company makes printers but general trends are leaning toward using less paper and moving digital content to e-readers and smartphones, what can you do? Hewlett-Packard’s solution is to find new ways to get people to print more.

The $399 H-P Photosmart Premium All-in-One with Touch-Smart Web (hp.com/go/touchprinting) will print, copy, fax and scan like other all-in-ones. But it connects to the Internet using built-in Wi-Fi and displays customized Web applications on its 4.33-inch touch screen. These apps are designed to promote printing in any way possible, including photos from Snapfish, Sudoku puzzles, movie tickets from Fandango, coupons, maps from Google (GOOG) Maps, coloring-book pages and news articles—all without using a computer.

[ See post to watch video ]

The print apps are part of the new H-P App Studio, H-P’s (HPQ) answer to the flurry of app stores—Apple’s (AAPL) App Store, RIM’s (RIMM) BlackBerry World, Android Marketplace, Palm’s (PALM) App Catalog and Microsoft’s (MSFT) Zune Marketplace—that ease the process of downloading onto mobile devices. A “Get More” icon on the printer’s touch screen presents descriptions of available apps. There are currently 15 available for download onto your printer, and more will be added in coming months.

The Photosmart All-in-One connects to Web apps that promote printing of everything from photos to tickets.

This printer is designed to work with more than just the H-P App Studio. A downloadable tool called the H-P Photo Print Gadget installs on computers running Windows 7 or Vista (not Windows XP) so people can drag and drop photos to it for printing. PlayStation 3 owners can capture and print screen shots as evidence of their game success. And a long-available free app in Apple’s App Store called H-P iPrint Photo lets iPhone and iPod Touch owners send photos to this and other H-P printers.

The goal of this product is obviously to get people to print more, and in my case, it worked. I used more paper in a week of testing the Photosmart Premium All-in-One than I normally print out in three weeks at my office. The printer quickly churned out dual-sided pages with photos in rich colors.

But the concept of adding apps to a printer while also asking people to become more paper-reliant seems like one step forward, two steps back. I could see this concept working on a thin, stylish printer that could fit neatly on an entryway table, making it a cinch for people to grab maps, movie tickets and coupons on their way out the door. But this is a large, all-in-one machine that takes up some serious space.

And if this all-in-one is truly meant to work without a PC, it should do a better job of letting you interact with pages, like zooming in on a document to preview before printing. In the current document preview screen, the text is too small to read. Likewise, the Google Calendar app printed a nice one-page calendar month view, but I couldn’t zoom in on the print preview to see specific appointments. This forced me to print the page to see its contents, using more ink and more paper.

Other apps are shamelessly begging users to press Print. A Toys and Crafts app made by H-P itself includes paper dolls with cut-out clothes that can be snipped and folded to stay on the doll’s form. For the doll’s face, kids are encouraged to use a photo of themselves that–surprise, surprise—they can print using their all-in-one.

Coupons.com supplies two apps—one for coupons and one for recipes. I browsed through 87 product coupons in my ZIP Code and marked those that I wanted to print using a small check-box on the touch screen. Pressing “Print” compiled three coupons on one piece of paper. Recipes from Coupons.com printed with brightly colored photos of the end result; I’m looking forward to following one for Curried Chicken Salad.

For now, the Google Maps app isn’t ready for prime time: It prints only maps, not directions. H-P says it’s planning to add directions but wouldn’t say when. And a Nickelodeon app couldn’t load on my printer. Some apps took from 10 to 30 seconds to load—precious time when you’re running out the door.

One of the smartest apps, Tabbloid, lets people assemble a personalized tabloid-style print-out of news from a variety of sources like Daily Kos for politics and FanHouse for sports. But this assembling must be done on a computer, thus negating this printer’s no-PC approach. I chose from a list of 10 topics including automotive, celebrity, politics and sports and created a printable Tabbloid that, with one click, was sent wirelessly to the corresponding app on my printer. I printed it out to read during my commute.

I liked using the Photosmart Premium All-in-One’s generous screen for touch gestures like flicking left-to-right through a carousel of icons that represent apps. An on-screen keyboard appeared when I had to type in passwords for things like my Snapfish account.

H-P says it will introduce other products with TouchSmart Web capability and access to the HP App Studio, and one hopes these products will include low-end printers rather than expensive all-in-ones. The apps on the H-P Photosmart Premium All-in-One with TouchSmart Web are user-friendly, but I’m not convinced they’ll incite people to print more things more often.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

T-Mobile Service Ties Cellphones to Home, With Some Sacrifices

Walter S. Mossberg — Thu, 28 Feb 2008 00:01:00 +0000

The poor landline home phone is getting less and less respect. Increasing numbers of people don’t even have traditional landline phone service anymore. These folks prefer to rely on their cellphones, which can be cheaper to use and carry a number that travels with a person instead of being locked to a house.

Many others keep their landline-phone service grudgingly, only because it is needed for things like fax machines. But even they often use their cellphones at home, because their friends and family members dial their cellphone number routinely, and their personal phone books are inside their cellphones.

[ See post to watch video ]

But there is a big drawback to using a cellphone at home, especially in a large house: You have to schlep it around with you from room to room. By contrast, landline phone service can be used via either cordless or corded extension phones. Now, T-Mobile, one of the big U.S. cellphone companies, is rolling out a new system that it hopes will make cellphone service at home more convenient and even cheaper to use.

The service, being introduced this month in two test cities, Seattle and Dallas, allows you to use a cellphone account with any corded or cordless home phone, with multiple extensions, for just $10 a month. That very low price gets you unlimited domestic calls.

This new T-Mobile service, tentatively called Talk Forever Home Phone, is likely to be available nationally in a few months. It works via a special Wi-Fi wireless router that you must buy, with a two-year contract, for a one-time charge of $50. The router, which can either replace or supplement your existing wireless router, is essentially a stationary cellphone that marries an in-home Wi-Fi network to the T-Mobile cellphone network.

I have been testing the new system and found that it worked well, and it was extremely simple to set up and use. For my tests, I used a cordless phone supplied by T-Mobile, which included a base station and one extension handset. I was able to make and receive calls all over my home in exactly the same manner, and with exactly the same quality, as I do with my normal cordless landline service.

While T-Mobile is selling this cordless phone as a $60 option, it isn’t necessary for use with the new $10 service. The only new hardware that is required is the special Wi-Fi router.

However, there are some significant downsides to the new T-Mobile service that might make people think twice about dumping their landlines. For one thing, it doesn’t work with fax machines, home-security systems and other devices that rely on dial-up modems. Also, unlike landline phones, it doesn’t automatically transmit your home address to 911 emergency centers. You have to manually supply that address to T-Mobile during signup, and the company then sends it to your local emergency center.

Another downside: You must be a T-Mobile cellphone customer to buy and use this $10 monthly home service, and your T-Mobile plan must either be an individual plan costing at least $40 a month or a family plan costing at least $50 a month.

Finally, while you can transfer your current landline phone number to this new service, it cannot share your existing T-Mobile cellphone number. So people who are used to calling you on your cellphone will still do so, and you will still have to race for the cellphone or carry it around to receive those calls. You also can’t transfer your cellphone’s address book to the new home phone.

The special router is made by Linksys and looks very much like a typical Linksys router, except for the fact that it has two standard telephone jacks in the back and slots inside for T-Mobile SIM cards, the same kind that are inside a T-Mobile cellphone.

You can use the special router as a replacement for your current Wi-Fi router, but I just plugged it into an existing port on my old router, inserted the SIM card, and then plugged the cordless-phone base station into one of the phone jacks. It worked immediately, and didn’t affect or degrade my existing Internet service.

In addition to enabling the phone service around my house, the router was also usable by my computers for Internet connectivity, though it doesn’t support the new, fast “n” flavor of Wi-Fi.

This new system is not a so-called voice-over-Internet-protocol phone system, such as Vonage. It doesn’t carry your phone calls wholly over the Internet, but merely uses the Internet to get them to the T-Mobile cellphone network, which then carries the calls as if they had been made on a cellphone.

T-Mobile says the system will work fine even if you don’t have T-Mobile cellphone coverage at your house, because the call doesn’t rely on the cellphone network for its first leg and only is routed to the cell network once it reaches a T-Mobile switching center.

If you are a T-Mobile customer and can live with this system’s drawbacks, the $10 monthly fee may be hard to resist. But this new system is far from a perfect replacement for landline phones.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.