Voices

Late Surge in Web Buying Blindsides UPS, Retailers

A surge in online shopping this holiday season left stores breaking promises to deliver packages by Christmas, suggesting that retailers and shipping companies still haven’t fully figured out consumers’ buying patterns in the Internet era.

Voices

There’s a New Deliveryman in Town

Some doormen say they have become almost like Santa Claus with their new package responsibilities.

Voices

Big Data and the Soles of Your Shoes

Small data represents the constant dripping faucet of information you generate every day.
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