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First Impressions of the New BlackBerry App Store

Walt Mossberg — Wed, 01 Apr 2009 18:09:49 +0000

There have long been third-party programs for the BlackBerry, but in light of Apple’s enormous success with an easy, built-in App Store for the iPhone, Research in Motion today unveiled its own similar store, called BlackBerry App World. The store has hundreds of apps available at launch, and RIM says it expects around a thousand to be available in its first week. Like Apple’s store, RIM’s offers both free and paid apps that download directly to your device.

I haven’t had time to do a full review of App World, but I tried it out for a couple of hours on a top-of-the-line BlackBerry Bold and a fast network connection. Here are my first impressions.

RIM’s store is clumsier to use than Apple’s (AAPL), but it works. The selection at launch is decent, but with some surprising omissions. The emphasis seems, at first glance, to be toward pricier apps. And, there are some limitations and oddities. Perhaps the biggest of these is that App World is only available for relatively recent BlackBerry models–the ones with trackballs instead of side wheels, starting with the Pearl, which came out in the fall of 2006. That means that millions of people with older models can’t use the app store.

App World has apps in all the major categories–Games, Productivity, Entertainment, News, Weather, Finance, Health, Social Networking, and so forth. The selection is broad. For instance, on the first day, it offers 166 games, 99 productivity and utility apps, and 69 reference and book apps. There are even a few of those fart apps that have proved so popular on the iPhone, something that seems so… unBlackBerry-like.

But there are some surprising omissions. There’s no dedicated Twitter client, at least none that either I or a RIM (RIMM) spokeswoman could find at this writing. There’s a Facebook app, but it’s the same rudimentary one RIM has offered for a long time. There’s no Google (GOOG) app, just a shortcut to a Google page in the BlackBerry’s browser. And there’s no app for shopping at Amazon (AMZN) or viewing Kindle books. No doubt these things will show up eventually, but given the competition and the time RIM has spent getting this ready, I was surprised they weren’t there at launch.

Still, I downloaded about a dozen apps and liked most of them, including the Bloomberg, Pandora, and Shazam apps. But a $2.99 Associated Press app didn’t work properly and looked crude compared with the free AP app on the iPhone. Shazam, which identifies songs playing nearby and gives you a chance to buy them, correctly identified several songs on the BlackBerry, but unlike on the iPhone, didn’t link to videos related to the songs.

The buying process is harder than on the iPhone. You have to download the store itself, then pay for any apps you want with PayPal, which requires going through a couple of screens each time. On several occasions, despite my fast, strong, steady network connection, app downloads stopped in midstream multiple times, And the least expensive apps are $2.99, about triple the cost of the cheapest typical paid apps on the iPhone. Indeed, I spotted a surprising number of $20, $30 and $40 apps on App World.

App World has other limitations and oddities. You can only save apps to the BlackBerry’s limited internal memory, not to a roomier flash memory card. RIM has made up for this by allowing you to also store your apps online, but that’s still a pain, especially when you’re not connected. And, oddly, the apps you obtain from App World aren’t located in the BlackBerry’s Applications folder, but in the Downloads folder. You can, of course, move them around, even placing them right on the home screen.

BlackBerry fans unfamiliar with the iPhone won’t care about some of these comparisons, of course. They will, and should, just be happy that their phones are now much richer and more versatile devices. And, in the end, that’s what counts. RIM is now truly in the platform game, which will make its products more attractive and could make its shareholders richer.

Apple Polishes Popular MacBook for a Higher Price

Walter S. Mossberg — Thu, 23 Oct 2008 01:02:04 +0000

Apple‘s MacBook laptop, the company’s low-end portable computer aimed at average consumers, isn’t just any old product. It’s the best-selling Macintosh in history, at a time when Mac sales are growing much faster than sales of PCs in the U.S. overall. And, according to the sales-research organization NPD Group, the midrange model of the MacBook has been the single best-selling laptop of any brand in U.S. retail stores for the past five months.

So, when Apple completely revamped the design of the MacBook last week, it was a big deal, not only for Mac die-hards, but for anyone shopping for an everyday laptop.

I’ve been testing the base model of the new MacBook for the past five days, and I like it a lot, despite a few downsides. I found this new MacBook to be speedy, solid, innovative, and comfortable to use, with very good battery life.

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The new model sports a sturdy aluminum case, instead of the old plastic one, and looks gorgeous. And it even seemed to run cooler than earlier Apple (AAPL) aluminum laptops. It’s 10% lighter, at 4.5 pounds, and 12% thinner, at 0.95 inch, than its predecessor, and continues to include a built-in DVD drive. Its processor is slower, yet it has good performance because of much faster graphics, and it also offers a far brighter screen in the same 13.3-inch size. But it still gets strong battery life — slightly better in fact than the older model, in my tests.

Plus, the new MacBook includes a huge, innovative glass track pad that functions as a combination of a traditional track pad and the multitouch screen of an iPhone. This track pad allows all sorts of fingertip gestures you can use to navigate Web pages, manipulate photos, and switch among programs.

In another radical step, Apple eliminated the button below the track pad. When you want to perform a mouse click, you just depress the entire track pad. The whole thing is a big button, which can act as either the left or right button on a traditional mouse, and which allows easy, smooth scrolling.

Like all current Macs, the new MacBooks come with Apple’s Leopard operating system, which I consider superior to Windows. But the new MacBooks can run Windows as well. In my tests, the new model ran Windows XP beautifully. I was able to run such Windows-only programs as Microsoft’s (MSFT) Internet Explorer and Outlook right along with my Mac software, at snappy speeds. It can also run Windows Vista.

The cheaper of the two new versions comes with an adequate 160-gigabyte hard disk, though larger disks are available, and two gigabytes of memory, which is plenty for a consumer Mac.

On my tough battery test, where I turn off all power-saving features and play an endless loop of music, the new MacBook lasted three hours and 53 minutes — six minutes longer than the old one. That suggests that, in normal use, with power-saving on, you could achieve Apple’s claim of five hours of battery life, or come close.

There are some drawbacks, of course. The cheapest of the new models costs $1,299, $200 more than the cheapest of the old models. Though that’s the same price as the most popular of the older models, and you get more for your money, the swooning economy may make that price tag tougher for some families to swallow. As a hedge against this, Apple will continue to sell the base model of the old MacBook, at $999.

Another downside to the new MacBook is that the radical new glass track pad will take some time to get used to. At first, I found its surface so slippery that I had trouble accurately placing the cursor on the item I wanted to select. But three other people I asked to test this had no such trouble, and my own woes with this disappeared after a few days, either because I got more used to it, or because the surface picked up enough dirt to become less slick.

It also takes a while to adapt to the lack of a button. For left-clicking, you press the whole track pad with one finger. For right-clicking, you press down with two fingers, or you can set an option to perform right-clicking with one finger by pressing on one of the lower corners of the track pad. You can also optionally use light tapping instead of clicking, a common option on other laptops.

In addition, the model’s bright LED screen comes in only a glossy finish, which some folks hate because it displays more glare and fingerprints than the old matte screens.

Apple still stubbornly refuses to incorporate a slot for the flash memory cards commonly used in cameras and cellphones. And the new model omits the FireWire port, which some consumers used to connect older camcorders and certain external hard disks. The new model uses a common Ethernet networking cable instead of FireWire to transfer all your files and programs from an older Mac, a process I found worked perfectly.

All in all, though, Apple’s new MacBook is a terrific choice for consumers and students, if you can handle the $1,299 price.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.