9 posts and columns on Geek Squad

Google Zeitgeist: Cirque du Soleil and Free Google TVs

in News on September 14, 2010 at 9:54 am PT

Quite an Oprah moment at Google Zeitgeist today. A source who’s attending the event–which is wrapping up today in Paradise Valley, Ariz.–tells me that attendees got a doozy of a parting gift: A Google TV/Bravia/Dish bundle–with complimentary Geek Squad installation!

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Can Big-Box Merchants Fix Your Computer?

in News on December 3, 2009 at 5:00 am PT

Back in the old days–say, 2006–when we needed a computer repaired, we turned to the shop down the street. These were tech-minded guys who seemed to have too much time on their hands, but who could still never fix our busted laptop soon enough.

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Best Buy: Our Sales Staff Rocks; So We’re Cutting Salaries

in News on April 16, 2009 at 9:47 am PT

There are the things that you say. And then there are the things that you do. Electronics retail giant Best Buy has supplied a fine example of the difference.

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AT&T Offers Rival to Best Buy's "Geek Squad"; $119 to Set Up Your New PC

in News on August 21, 2008 at 10:43 am PT

Is AT&T (T) ready to take on Best Buy (BBY)? The phone company announced today that it will offer a technical support team providing in-home service for “virtually any home technology or entertainment need.” (Makes one chortle, just a little, to think about the “entertainment needs” AT&T might service in one’s home.)

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Best Buy: Now Everyone Wants an Army Of Geeks

in News on August 12, 2008 at 12:17 pm PT

Best Buy (BBY) has a nice niche with its Geek Squad, providing tech-savvy service people to help customers set up large-screen televisions, home theater systems, wireless networks and other high-end consumer electronics goods.

Zune to Be Forgotten?

in News on May 23, 2008 at 11:00 am PT

Pull Those Engineers Off OS X 10.6 and Put Them on the Clock Radio …

in News on May 22, 2008 at 12:36 pm PT

Good thing Forrester doesn’t run Apple, because if it did the company would be well on its way to insolvency. In an astonishingly unimaginative report called “The Future of Apple Inc.,” Forrester attempts to divine the products Apple will be peddling 5 years from now.
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WSJ Online Videos: Online Trolls, Geeks, Queen and a Cuban Blogger

in News on December 28, 2007 at 12:03 am PT

Here’s some videos you might have missed from WSJ Online. The first is about Web “trolls,” who plague politicians’ Web sites by posting negative comments and links; the second looks at the Geek Squad of Best Buy; the third is about Queen Elizabeth II’s new YouTube site; and the fourth looks at a blogger who [...]

Andy Jordan on the Geek Squad!

in News on September 19, 2007 at 12:24 am PT

The WSJ.com’s Tech Diary video blogger Andy Jordan tags along with one of the members of Best Buy’s “Geek Squad.” “I’m an actual geek!” he tells one of his customers. Printer disaster! Too-hot laptop. Clip-on tie, white socks and black shoes! Fun!