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	<title>AllThingsD &#187; glitch</title>
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		<title>Nokia: We're Building Lumia 900s as Fast as We Can</title>
		<link>http://allthingsd.com/20120418/nokia-were-building-lumia-900s-as-fast-as-we-can/</link>
		<comments>http://allthingsd.com/20120418/nokia-were-building-lumia-900s-as-fast-as-we-can/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 10:41:09 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[demand]]></category>
		<category><![CDATA[glitch]]></category>
		<category><![CDATA[inventory]]></category>
		<category><![CDATA[Lumia]]></category>
		<category><![CDATA[Lumia 900]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[Windows Phone]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=197556</guid>
		<description><![CDATA[Nokia says the Lumia 900 inventory situation is primarily due to high demand, and not to the software glitch that once plagued the device.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/files/2012/04/Three_Amigos_Lumia_900.jpg"><img src="http://allthingsd.com/files/2012/04/Three_Amigos_Lumia_900.jpg" alt="" title="Three_Amigos_Lumia_900" width="380" height="213" class="alignright size-full wp-image-197558" /></a>We won&#8217;t know for certain how many Lumia 900s Nokia and AT&#038;T have sold, until the companies report second-quarter 2012 financial results this summer, or release official sales data. But it turns out that <a href="http://allthingsd.com/20120416/nokias-lumia-900-is-out-of-stock-at-atts-online-store-but-why/">the recent Lumia 900 stock-outs</a> AT&#038;T has been experiencing are a pretty good indicator of how the device is faring at market.</p>
<p>Looks like the software glitch that plagued early versions of the handset &#8212; and prompted Nokia to offer replacement devices to consumers affected by it &#8212; hasn&#8217;t had much of an effect on inventory. The company says that far more consumers have opted to patch their Lumias with the software Nokia has provided than have swapped them for new ones at a local AT&#038;T store.</p>
<p>In other words, if the cyan version of the Lumia 900 is out of stock at AT&#038;T&#8217;s online store (as it currently is), it&#8217;s because it&#8217;s sold out for the time being, not because Nokia is scrambling to update and recertify returned handsets. </p>
<p>&#8220;The inventory situation is primarily a function of demand because we are seeing that most customers are opting to keep their units and simply update via Zune,&#8221; Nokia spokeswoman Karen Lachtanski told <strong>AllThingsD</strong>. &#8220;So the impact of customer swaps is insignificant. We are producing more devices to satisfy demand as quickly as possible.&#8221;</p>
<p>That&#8217;s a good sign, indeed. And further evidence that sales are exceeding expectations, as Paul Roth, AT&#038;T’s president of retail sales and service, recently claimed.</p>
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		<title>Nokia's Lumia 900 Is Out of Stock at AT&amp;T's Online Store, but Why?</title>
		<link>http://allthingsd.com/20120416/nokias-lumia-900-is-out-of-stock-at-atts-online-store-but-why/</link>
		<comments>http://allthingsd.com/20120416/nokias-lumia-900-is-out-of-stock-at-atts-online-store-but-why/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 11:30:42 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Amazon Wireless]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[glitch]]></category>
		<category><![CDATA[Lumia 900]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[stock-out]]></category>
		<category><![CDATA[Windows Phone]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=196514</guid>
		<description><![CDATA[Nokia's new Lumia 900 is temporarily out of stock at AT&#038;T's online store. Is it because of demand or inventory issues related to the software glitch that troubled the device's launch?]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/files/2012/04/lumia_900_outofstock.jpg"><img src="http://allthingsd.com/files/2012/04/lumia_900_outofstock-640x242.jpg" alt="" title="lumia_900_outofstock" width="640" height="242" class="aligncenter size-large wp-image-196560" /></a>When Paul Roth, AT&#038;T&#8217;s president of retail sales and service, said last week that sales of Nokia&#8217;s Lumia 900 Windows Phone had <a href="http://online.wsj.com/article/SB10001424052702304356604577337452563544904.html">exceeded expectations</a>, he wasn&#8217;t exaggerating.</p>
<p>Indeed, it appears that the device is selling so well that it&#8217;s tough to even find one right now. AT&#038;T&#8217;s online store lists both versions of the device &#8212; cyan and black &#8212; <a href="http://www.wireless.att.com/cell-phone-service/cell-phone-details/index.jsp?q_sku=sku5870225#">as temporarily out of stock</a>. At Amazon Wireless, the cyan version is <a href="http://wireless.amazon.com/dp/B007P5NNDE">back-ordered</a>. And four of the five AT&#038;T stores I called told me they had run out of stock.</p>
<p>Which is good news and bad for the Nokia, AT&#038;T and Microsoft triumvirate &#8212; <em>if</em> the stock-outs are demand-related.</p>
<p>Good news in that the Lumia 900, the most eagerly anticipated Windows Phone device to date, is off to a good start, despite <a href="http://allthingsd.com/20120413/nokia-says-lumia-900-software-fix-ready-for-download/">an unfortunate software glitch that prevented Internet access for some early customers</a>. Bad news in that Nokia and AT&#038;T don&#8217;t seem to have a supply sufficient enough to put a 900 in the hands of everyone who would like one.</p>
<p>There are a few caveats to this, however. It&#8217;s possible that these stock-outs may not be demand-related. They could, for example, be caused by Nokia&#8217;s offer of replacement handsets to consumers whose Lumia 900s were affected by that software glitch I mentioned earlier. While it&#8217;s likely that most of those consumers opted for a downloadable fix for the issue, it&#8217;s also conceivable that a number of them might have swapped their devices for new ones at a local AT&#038;T store. And that clearly would have an effect on inventory.</p>
<p>Another possible reason for these inventory issues: AT&#038;T&#8217;s Lumia 900 stock might have been depleted if it returned handsets potentially affected by the software glitch to Nokia for updating and recertification. Though I have no insight into it, I imagine that process would take some time. And it would likely have inventory implications for AT&#038;T&#8217;s online store, and its local outlets as well.  </p>
<p>AT&#038;T and Nokia both declined comment on the issue.</p>
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		<title>Nokia Says Lumia 900 Software Fix Ready for Download</title>
		<link>http://allthingsd.com/20120413/nokia-says-lumia-900-software-fix-ready-for-download/</link>
		<comments>http://allthingsd.com/20120413/nokia-says-lumia-900-software-fix-ready-for-download/#comments</comments>
		<pubDate>Fri, 13 Apr 2012 23:45:54 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[glitch]]></category>
		<category><![CDATA[LTE]]></category>
		<category><![CDATA[Lumia 900]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[Windows Phone]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=196398</guid>
		<description><![CDATA[The updated software is designed to rectify an issue that prevented some early purchasers from accessing the Internet.]]></description>
			<content:encoded><![CDATA[<p>Nokia said late Friday that it is <a href="http://www.nokia.com/us-en/lumia900update/">ready with a software fix</a> for an <a href="http://allthingsd.com/20120410/nokia-confirms-lumia-900-software-glitch-has-fix-and-giving-buyers-100-credit/">issue that prevented Internet access</a> for some early Lumia 900 customers.</p>
<p><a href="http://allthingsd.com/files/2012/04/Screen-Shot-2012-04-13-at-7.45.16-PM.png"><img src="http://allthingsd.com/files/2012/04/Screen-Shot-2012-04-13-at-7.45.16-PM.png" alt="" title="Screen Shot 2012-04-13 at 7.45.16 PM" width="370" height="271" class="alignright size-full wp-image-196403" /></a></p>
<p>The Finnish phone maker reiterated that customers can either download and install the patch or exchange their phone at an AT&#038;T store. Nokia had originally said to expect the software update to be ready by Monday.</p>
<p>&#8220;Consumers now have the opportunity to update their AT&#038;T version Nokia Lumia 900 software through Zune and Windows Phone 7 Connector for Mac earlier than anticipated,&#8221; Nokia said in a statement.</p>
<p>All <a href="http://allthingsd.com/20120403/its-big-its-blue-its-windows-but-can-it-beat-rival-phones/">Lumia 900</a> customers, regardless of whether they have had problems, will get a $100 credit, Nokia U.S. head Chris Weber told <strong>AllThingsD</strong> earlier this week. Customers that buy or order a Lumia 900 before midnight PT on April 21 will also get the credit.</p>
<p>That effectively makes the device free, for now, since AT&#038;T had been selling it for $99 with a new two-year contract.</p>
<p>Nokia has gotten plaudits for its prompt and generous dealing with the issues. However, the glitches still threaten to diminish the launch of a product seen as key to the ambitions of Nokia and Microsoft to take on the top smartphones and re-establish themselves as serious players in the U.S. market.</p>
<p>The issue was particularly unfortunate given the teaser campaign that Nokia had run, touting that <a href="http://allthingsd.com/20120402/smartphone-beta-teaser-site-hints-at-nokias-new-sales-pitch/">the arrival of the Lumia 900 meant that &#8220;the Smartphone Beta Test was over.&#8221;</a></p>
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		<title>Nokia Confirms Lumia 900 Software Glitch, Offers Fix and $100 Credit</title>
		<link>http://allthingsd.com/20120410/nokia-confirms-lumia-900-software-glitch-has-fix-and-giving-buyers-100-credit/</link>
		<comments>http://allthingsd.com/20120410/nokia-confirms-lumia-900-software-glitch-has-fix-and-giving-buyers-100-credit/#comments</comments>
		<pubDate>Wed, 11 Apr 2012 01:00:07 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[Chris Weber]]></category>
		<category><![CDATA[glitch]]></category>
		<category><![CDATA[LTE]]></category>
		<category><![CDATA[Lumia]]></category>
		<category><![CDATA[Lumia 900]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=195089</guid>
		<description><![CDATA[The company says it will offer a $100 credit to all Lumia 900 owners, regardless of whether they encountered the issue. Those affected can get an updated device at AT&#038;T stores.]]></description>
			<content:encoded><![CDATA[<p>Nokia said late Tuesday that it has identified a problem that has left some early <a href="http://allthingsd.com/20120403/its-big-its-blue-its-windows-but-can-it-beat-rival-phones/">Lumia 900</a> customers unable to connect to the Internet.</p>
<p><a href="http://allthingsd.com/files/2012/01/nokia_lumia900.png"><img src="http://allthingsd.com/files/2012/01/nokia_lumia900.png" alt="" title="nokia_lumia900" width="380" height="285" class="alignright size-medium wp-image-162402" /></a></p>
<p>Nokia U.S. chief Chris Weber told <strong>AllThingsD</strong> that the problem is a memory-management issue with the phone&#8217;s software, and is not tied to any hardware issues or to a flaw with AT&#038;T&#8217;s network. The connection problem affects only a limited number of customers, Weber said.</p>
<p>Nokia has created a software fix, and all customers can swap their device at an AT&#038;T store for an updated one or download a software update starting around April 16.</p>
<p>&#8220;We’re already manufacturing devices with the new software,&#8221; Weber said. &#8220;Those are being shipped to AT&#038;T stores.&#8221;</p>
<p>The company is offering a $100 credit to all customers, regardless of whether they are encountering the problem. The $100 credit is also being offered to any customer who purchases a Lumia 900 before midnight PT April 21, effectively making the device free.</p>
<p>&#8220;The customer always comes first, and I think we’re showing it here,&#8221; <a href="http://allthingsd.com/20110809/exclusive-nokia-to-exit-symbian-low-end-phone-businesses-in-north-america/">Weber said in an interview</a>.</p>
<p>Weber said the cost of the program depends on how many people purchase Lumia devices through April 21, and said that the expense was not the issue.</p>
<p>Nokia, he said, was focused on &#8220;how do we do something unprecedented for any inconvenience, (and) pleasantly surprise the customers.&#8221;</p>
<p>Nonetheless, the issue is clearly not the way the company hoped to launch what is designed to be a flagship product aimed at reestablishing the company as a major smartphone presence in the U.S.</p>
<p>&#8220;Obviously you don’t want these things to happen,&#8221; Weber said.</p>
<p><a href="http://allthingsd.com/files/2011/08/Nokia-Chris-Weber.png"><img src="http://allthingsd.com/files/2011/08/Nokia-Chris-Weber-380x283.png" alt="" title="Nokia Chris Weber" width="380" height="283" class="alignleft size-Medium380 wp-image-107691" /></a></p>
<p><strong>AllThingsD</strong>&rsquo;s Walt Mossberg noted in his review that he experienced some other issues with the 900, <a href="http://allthingsd.com/20120403/its-big-its-blue-its-windows-but-can-it-beat-rival-phones/">including problems loading Internet Explorer pages over Wi-Fi</a>.</p>
<p>Weber hopes the company will be remembered more for how it handled the problem than for the issues themselves. And, he said, visits to six Chicago-area stores on Monday affirmed for him that enthusiasm for the Lumia 900 is strong.</p>
<p>&#8220;We’re seeing incredible customer excitement and buzz,&#8221; Weber said. &#8220;I think we have a very compelling device that customers are excited about.&#8221;</p>
<p>Nokia, Microsoft and AT&#038;T are all counting on big sales for the device and have said they are putting unprecedented marketing behind its launch.</p>
<p>Oddly, though, the product <a href="http://allthingsd.com/20120409/nokias-lumia-900-gets-off-to-well-a-strange-start/">went on sale on Easter Sunday</a>, a day when most of the Microsoft and AT&#038;T stores that <a href="http://allthingsd.com/20120410/atts-lumia-launch-less-of-a-splash-more-of-a-plop/">carry the device were closed</a>.</p>
<p>As for how such a significant issue could have made it through the company&#8217;s testing processes, Weber said, &#8220;That’s something we are doing a current investigation on.&#8221;</p>
<p>It&#8217;s particularly unfortunate given that one of Nokia&#8217;s marketing pitches for the Lumia 900 was an online and TV ad campaign <a href="http://allthingsd.com/20120402/smartphone-beta-teaser-site-hints-at-nokias-new-sales-pitch/">saying that the Smartphone Beta Test was over</a>, and encouraging existing smartphone owners to trade in their &#8220;beta&#8221; Androids and iPhones for a real smartphone.</p>
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		<title>Flickr Founders Bring Latest Artistic Creation to Life. It's Not a Facebook Game!</title>
		<link>http://allthingsd.com/20110927/flickr-founders-bring-latest-artistic-creation-to-life-its-not-a-facebook-game/</link>
		<comments>http://allthingsd.com/20110927/flickr-founders-bring-latest-artistic-creation-to-life-its-not-a-facebook-game/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 14:50:35 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Activision Blizzard]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Farmville]]></category>
		<category><![CDATA[Flickr]]></category>
		<category><![CDATA[glitch]]></category>
		<category><![CDATA[MMO]]></category>
		<category><![CDATA[online gaming]]></category>
		<category><![CDATA[Tiny Speck]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[Zynga]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=125009</guid>
		<description><![CDATA[Glitch, a highly anticipated multiplayer online game, is finally launching today, after more than two years in development.]]></description>
			<content:encoded><![CDATA[<p><a href="http://tinyspeck.com/">Tiny Speck</a>, which was started by Flickr&#8217;s founders, is finally unveiling its online game after more than two years in development.</p>
<p>And &#8212; diverging from the current social gaming trend &#8212; it&#8217;s not available on Facebook.</p>
<p>The game, called <a href="http://www.glitch.com/">Glitch</a>, is comprised of thousands of hand-drawn illustrations &#8212; it&#8217;s a multiplayer online fantasy world that takes place inside the minds of 11 giants.</p>
<p><img class="alignright size-medium wp-image-125172" title="Glitch_banner-for-kakul" src="http://allthingsd.com/files/2011/09/Glitch_banner-for-kakul-380x214.png" alt="" width="380" height="214" />It is less like FarmVille and more akin to Activision Blizzard&#8217;s very successful World of Warcraft &#8212; except that there is no war. Instead, players must rely on their imaginations to build a nonviolent community of made-up characters.</p>
<p>In the company&#8217;s fact sheet, one question asks, &#8220;What can I kill in the game?&#8221;</p>
<p>The answer: &#8220;Your time!&#8221;</p>
<p>While that&#8217;s a genuine answer, it will be interesting to see if there&#8217;s a wide enough audience willing to invest a lot of time in a game without blood and violence.</p>
<p>The game, which targets adults 14 and older and has been available in beta for the past few months, is being called &#8220;a collaborative simulation,&#8221; where the direction the world takes requires cooperation among the players.</p>
<p>Glitch&#8217;s universe is a fantasy land, with plants that look like a hookah pipe with eggs at the end of each tendril. Strange palm-tree-like animations have googly eyes and tongues hanging out, and users can dress their avatars up as space crusaders or in dinosaur or unicorn outfits.</p>
<p><img class="aligncenter size-medium wp-image-125173" title="Glitch_Uralia - Ilmenskie copy" src="http://allthingsd.com/files/2011/09/Glitch_Uralia-Ilmenskie-copy-380x247.png" alt="" width="380" height="247" />Tiny Speck&#8217;s <a href="http://allthingsd.com/20100823/flickr-co-founder-butterfield-talks-about-his-new-game-start-up-glitch/">CEO Stewart Butterfield</a> said he doesn&#8217;t expect to attract as many players as a top game on Facebook, but added that he expects engagement among the players to be much higher. &#8220;We don&#8217;t need tens of hundreds of millions of people to play. We need a couple hundred thousand players to break even,&#8221; he said.</p>
<p>The game will be monetized through microtransactions &#8212; such as buying new outfits for your avatar &#8212; or through subscriptions. Butterfield said the company purposely avoided charging for simple things &#8212; like more energy in order to play for longer &#8212; even though that&#8217;s a popular way to get people to pay in free-to-play games.</p>
<p>&#8220;It creates a weird experience. It&#8217;s like stop signs with dollar signs,&#8221; he said.</p>
<p>While Tiny Speck is not on Facebook, the company does expect that the social gaming craze will be beneficial, as players introduced to gaming will seek out deeper experiences elsewhere once they get tired of playing different variations of the same farming-like mechanics.</p>
<p>&#8220;I think social gaming companies are burning their customers out. That&#8217;s the best possible position for us,&#8221; Butterfield said. &#8220;We are trying to bring beauty and brains to the online gaming world. There&#8217;s humor and absurdity. We have a low-level fundamental belief that there&#8217;s an importance of fun in everyday life.&#8221;</p>
<p>Even though it is not focused in the hot social gaming space, <a href="http://allthingsd.com/20110412/tiny-speck-raises-cash-to-build-a-massive-online-game/">Tiny Speck has been the recipient of venture capital</a> from some of the big-name Valley VCs, including Andreessen Horowitz and Accel.</p>
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		<title>Tiny Speck Raises Cash to Build a Massive Online Game</title>
		<link>http://allthingsd.com/20110412/tiny-speck-raises-cash-to-build-a-massive-online-game/</link>
		<comments>http://allthingsd.com/20110412/tiny-speck-raises-cash-to-build-a-massive-online-game/#comments</comments>
		<pubDate>Tue, 12 Apr 2011 21:49:14 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=4438</guid>
		<description><![CDATA[Tiny Speck, which was founded in 2009 by the four original members of Flickr, has raised a second round of capital from Andreessen Horowitz and Accel, totaling $10.7 million. The round precedes next week's beta launch of the Vancouver, B.C., company's first game. The browser-based massively multiplayer game, called Glitch, offers a goofy cartoonish underworld that evolves from a speck of dust.]]></description>
			<content:encoded><![CDATA[<p><a href="http://tinyspeck.com/">Tiny Speck</a>, which was founded in 2009 by the four original members of Flickr, <a href="http://glitch.com/blog/2011/04/12/woo-woo-hello-beta/">has raised a second round of capital from Andreessen Horowitz and Accel</a>, totaling $10.7 million. The round precedes next week&#8217;s beta launch of the Vancouver, B.C., company&#8217;s first game. The browser-based massively multiplayer game, <a href="http://glitch.com/">called Glitch</a>, offers a goofy cartoonish underworld that evolves from a speck of dust.</p>
]]></content:encoded>
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		<title>Verizon Beats AT&amp;T in Voice Calls for iPhones</title>
		<link>http://allthingsd.com/20110202/verizon-apple-iphone4-review/</link>
		<comments>http://allthingsd.com/20110202/verizon-apple-iphone4-review/#comments</comments>
		<pubDate>Thu, 03 Feb 2011 02:01:45 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Personal Technology]]></category>
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		<category><![CDATA[AT&T]]></category>
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		<category><![CDATA[battery life]]></category>
		<category><![CDATA[Bluetooth]]></category>
		<category><![CDATA[calls]]></category>
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		<category><![CDATA[dropout]]></category>
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		<category><![CDATA[iPhone]]></category>
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		<category><![CDATA[iPhone 4 Feature]]></category>
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		<category><![CDATA[Speakerphone]]></category>
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		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[voice]]></category>
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		<category><![CDATA[Wi-Fi]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1753</guid>
		<description><![CDATA[Some major benefits of the new Verizon iPhone service include crisp, clear calls with relatively few drops. But AT&#038;T offers faster data downloads.]]></description>
			<content:encoded><![CDATA[<p>For millions of iPhone owners, or would-be iPhone owners, who dislike AT&amp;T&#8217;s wireless service or prefer Verizon Wireless service, liberation is at hand. Starting Feb. 10, Apple&#8217;s iconic smart phone finally will be available in the U.S. on a second carrier, Verizon, instead of just on AT&amp;T, which has been the exclusive iPhone network since the device launched in 2007. Current Verizon customers can pre-order the iPhone Thursday.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=A622E589-6EAE-4927-AC0A-F213B409CA2B&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={A622E589-6EAE-4927-AC0A-F213B409CA2B}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Complaints about dropped voice calls, or calls that can&#8217;t be initiated, on AT&amp;T&#8217;s service, especially on iPhones, have been legion. Meanwhile, Verizon has enjoyed a general reputation for reliable voice service. So, many frustrated AT&amp;T iPhone users and those scared off by reports of dropped calls, or simply loyal to Verizon, have been eagerly anticipating this move. To these people, I&#8217;m here to say: Yes, there are some major benefits to having your iPhone on Verizon, but, as with all good things, there are also trade-offs.</p>
<p>I&#8217;ve been testing a Verizon iPhone 4 and comparing it to an AT&amp;T iPhone 4, which has been out since last summer. The phones themselves are essentially identical, except for the fact that they have different radios inside to accommodate the two carriers&#8217; differing network technologies. They aren&#8217;t interchangeable.</p>
<p>On the big question, I can say that, at least in the areas where I was using it, the Verizon model did much, much better with voice calls. In numerous tries over nine days, I had only three dropped calls on the Verizon unit, and those were all to one person who was using an AT&amp;T iPhone in an especially bad area for AT&amp;T: San Francisco. With the nearly identical AT&amp;T model, I often get that many dropped calls in one day.</p>
<p>Calls on the Verizon unit were mostly crisp and clear, including speakerphone calls and those made over my car&#8217;s Bluetooth connection. On my first full day of testing, I did have several Verizon calls that dropped out for a few seconds, before recovering. Apple attributed this to a very minor glitch I&#8217;d encountered in my initial setup of the phone and urged me to reboot it. I did and suffered no more momentary dropouts.</p>
<p>The Verizon model also introduces a feature that some iPhone power users have been craving but that AT&amp;T hasn&#8217;t allowed in the past: the ability to use the phone, for an extra monthly fee, as a Wi-Fi hot spot for Internet connectivity to multiple laptops or other devices. In my tests, this worked fine with Windows and Macintosh laptops, and an iPad. Wednesday afternoon, AT&amp;T countered by announcing a similar Wi-Fi hot spot plan for the iPhone at an unspecified future date.</p>
<div class="media-LEFT" style="width:165px"><img src="http://online.wsj.com/public/resources/images/PJ-AZ208_PTECHJ_CV_20110202132604.jpg" width="165" height="165" alt="PTECH-JUMP" /><br />
<br />
For an extra fee, Verizon iPhone users can use the phone as a Wi-Fi hot spot. AT&amp;T has rushed to counter this feature with one of its own.</div>
<p>Also, Verizon is, for an unspecified but limited time, offering an unlimited $30 a month data plan for the iPhone. That is something AT&amp;T once offered new customers, but has since replaced with capped plans offering fixed amounts of data at $15 or $25 a month. (Existing AT&amp;T customers have been allowed to keep their $30 unlimited plans.)</p>
<p>What about the trade-offs? Chief among them is data speed. I performed scores of speed tests on the two phones, which I used primarily in Washington, and its Maryland and Virginia suburbs, and for part of one day at Chicago&#8217;s O&#8217;Hare Airport. In these many tests, despite a few Verizon victories here and there, AT&amp;T&#8217;s network averaged 46% faster at download speeds and 24% faster at upload speeds. This speed difference was noticeable while doing tasks like downloading large numbers of emails, or waiting for complicated Web pages to load. AT&amp;T&#8217;s speeds varied more while Verizon&#8217;s were more consistent, but overall, AT&amp;T was more satisfying at cellular data.</p>
<p>Also, because Verizon&#8217;s iPhone—like most other Verizon phones—doesn&#8217;t work on the world-wide GSM mobile-phone standard, you can&#8217;t use it in most countries outside the U.S. AT&amp;T&#8217;s iPhone does work on this standard, and can be used widely abroad, albeit at very high roaming rates. In the midst of my testing, I had to travel to Hong Kong, one of the few countries where the Verizon iPhone functions. But even there, it only worked for voice, not data, at least in the areas where I was working. The AT&amp;T model handled both voice and data everywhere I tried it there.</p>
<p>Finally, the Verizon model can&#8217;t fetch Internet data at the same time it is making a voice call, something the AT&amp;T model can do. In fact, if you try to, say, call up a Web page while on a voice call with the Verizon model, you get an error message warning the two things can&#8217;t be done simultaneously. While this distinction is a weapon in the war of words between the carriers, I doubt it&#8217;s a big deal for most average users. My guess is that the most common things you&#8217;d want to check while talking would be your calendar, contacts and notes. And, in my tests, it was possible to check all those things on the Verizon model during calls, even though I have them set up to sync via the Internet.</p>
<p>I did have some issues with the Verizon model. In the D.C. area, long a coverage stronghold for Verizon, it kept switching briefly from 3G mode to slower 2G mode. This didn&#8217;t affect voice quality, and didn&#8217;t last long, but it slowed data downloads drastically for short periods. Also, on my first day of testing—after the setup glitch but before I rebooted—the Verizon phone showed poor battery life, and had trouble connecting to my car&#8217;s Bluetooth setup. After that, these problems disappeared. Bluetooth worked fine and I was able to make it through a day with the battery on both phones.</p>
<p>Apple lists the specs on the two models as identical. They both start at $199, both have the same battery-life rating, both run the same operating software. In my tests, I was easily able to transfer all my apps, music, photos, settings, music and videos from the AT&amp;T iPhone to the Verizon model, using iTunes, and I didn&#8217;t run into any apps or media that failed to work as expected.</p>
<p>Prices for voice and data plans are a bit different. The least you can pay monthly for an iPhone on Verizon is $75, which includes 450 voice minutes, 250 text messages and unlimited data. On AT&amp;T, you can pay just $65, but your data is limited to a paltry 200 megabytes, though you get 1,000 text messages in this scenario.</p>
<p> The Verizon wireless hot-spot plan costs $20 a month for 2 gigabytes of data, but gets expensive if you run over: $20 for each extra gigabyte.</p>
<p>One big question about the Verizon iPhone that neither company is answering is whether it will be updated to a new iPhone 5 model when the AT&amp;T model is updated. Such updates typically have occurred in June or July, which could make people who buy a Verizon iPhone now resentful that their new phone was bested so soon. Of course, Verizon customers who wait might be resentful if their version of the iPhone isn&#8217;t upgraded at the same time as AT&amp;T&#8217;s.</p>
<p>Officials at both Apple and Verizon will only say they don&#8217;t intend to make Verizon customers unhappy, but that could mean anything.</p>
<p>Bottom line: In my tests, the new Verizon version of the iPhone did much better at voice calling than the AT&amp;T version, and offers some attractive benefits, like unlimited data and a wireless hot-spot capability. But if you really care about data speed, or travel overseas, and AT&amp;T service is tolerable in your area, you may want to stick with AT&amp;T.</p>
<p class="tagline">See a video of Walt Mossberg discussing the Verizon iPhone at WSJ.com/PersonalTech. Find all his columns and videos at the All Things Digital website, walt.allthingsd.com. Email him at mossberg@wsj.com.</p>
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		<title>Pig-Nibbling Inside 11 Giant Imaginations: The Latest Glimpse of Glitch</title>
		<link>http://allthingsd.com/20100823/pig-nibbling-inside-11-giants-imaginations-the-latest-glimpse-at-glitch/</link>
		<comments>http://allthingsd.com/20100823/pig-nibbling-inside-11-giants-imaginations-the-latest-glimpse-at-glitch/#comments</comments>
		<pubDate>Mon, 23 Aug 2010 16:44:28 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=32647</guid>
		<description><![CDATA[Here is some video of Glitch--the new game that Flickr co-founder Stewart Butterfield is in the midst of creating from the Vancouver HQ of his Tiny Speck start-up.

Butterfield showed me the latest iteration of the game, which takes place inside the minds of 11 giants.

Including, oddly enough, a pig that will give up some meat if you nibble it, but walks merrily away after.]]></description>
			<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/08/4346624354_6dbb30548f_o-600x303.png" alt="" title="4346624354_6dbb30548f_o" width="200" height="100" class="alignright size-large wp-image-32669" /></p>
<p>Here is some video of Glitch&#8211;the new game that Flickr co-founder Stewart Butterfield is in the midst of creating from the Vancouver HQ of his <a href="http://www.tinyspeck.com">Tiny Speck</a> start-up.</p>
<p>Butterfield showed me the latest iteration of the Flash-based multiplayer game, which takes place inside the minds of 11 giants.</p>
<p>There are book-reading asteroids, fabulous art and lots of unusual quests, from cooking to potion-making.</p>
<p>And, oddly enough, a pig that will give up some meat if you nibble it, and then will walk merrily away after.</p>
<p>If it feels like a FarmVille for the smart set, you are on the right road into the innovative Glitch.</p>
<p>It is set to debut in early 2011, said Butterfield, and is in testing now with a small group of users.</p>
<p>You can see my <a href="http://kara.allthingsd.com/20100823/flickr-co-founder-butterfield-talks-about-his-new-game-start-up-glitch/">interview with Butterfield here</a>, but check out the video of my demo of Glitch, which is the well-known entrepreneur&#8217;s first outing since he sold his famous photo-sharing service to Yahoo (YHOO):</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=657B892C-C122-46BA-A973-D58E3FE1839A&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={657B892C-C122-46BA-A973-D58E3FE1839A}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Flickr Co-Founder Butterfield Talks About His New Game Start-Up, Glitch</title>
		<link>http://allthingsd.com/20100823/flickr-co-founder-butterfield-talks-about-his-new-game-start-up-glitch/</link>
		<comments>http://allthingsd.com/20100823/flickr-co-founder-butterfield-talks-about-his-new-game-start-up-glitch/#comments</comments>
		<pubDate>Mon, 23 Aug 2010 16:40:00 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=32646</guid>
		<description><![CDATA[Last Friday, BoomTown dropped in on Stewart Butterfield--now ensconced in Vancouver, Canada--to see what the Flickr co-founder has been up to since decamping from Yahoo a while back.

Yahoo bought the innovative British Columbia-based photo-sharing service in 2005 for upward of $25 million.

Now it seems Butterfield is back where he started, since Flickr was actually initially part of an original gaming project called Game Neverending.

Apparently, it never did end, and now there is Glitch. Almost, that is.]]></description>
			<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/08/IMG_0016-275x205.jpg" alt="" title="IMG_0016" width="275" height="205" class="alignright size-medium wp-image-32649" /></p>
<p>Last Friday, BoomTown dropped in on Stewart Butterfield, now ensconced in Vancouver, to see what the Flickr co-founder has been up to since decamping from Yahoo a while back.</p>
<p>Yahoo (YHOO) bought the innovative British Columbia-based photo-sharing service in 2005 for upward of $25 million, a sale that heralded the heady start of Web 2.0.</p>
<p>But Butterfield was gone by 2008 and was soon enough off traveling, until he landed in his native Canada at the Vancouver HQ of his <a href="http://www.tinyspeck.com">Tiny Speck</a> start-up.</p>
<p>In fact, it is kind of where Butterfield started, since Flickr was initially actually part of an original gaming project called Game Neverending.</p>
<p>Apparently, it never did end, and now there is Glitch. Almost, that is.</p>
<p>In any case, Butterfield showed me the latest iteration of the Flash-based multiplayer game, which takes place inside the minds of 11 giants.</p>
<p>It is full of creative quests, unusual graphics and fascinating but definitely odd worlds, so it will be interesting to see how people will react when the game debuts in early 2011.</p>
<p>You can see a <a href="http://kara.allthingsd.com/20100823/pig-nibbling-inside-11-giants-imaginations-the-latest-glimpse-at-glitch/">demo of the Glitch game here</a>, and watch my video interview below of Butterfield talking about all this and more at his office in the hip Yaletown section of Vancouver:</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=C51EAD27-FE8E-46AE-B785-6ECF1A9798B0&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={C51EAD27-FE8E-46AE-B785-6ECF1A9798B0}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>The Inbox of an Accidental Facebook Voyeur</title>
		<link>http://allthingsd.com/20100225/the-inbox-of-an-accidental-facebook-voyeur/</link>
		<comments>http://allthingsd.com/20100225/the-inbox-of-an-accidental-facebook-voyeur/#comments</comments>
		<pubDate>Thu, 25 Feb 2010 22:01:53 +0000</pubDate>
		<dc:creator>Zachary M. Seward</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=21737</guid>
		<description><![CDATA[“Just wanted to let you know it seems like your always on my mind these days,” someone wrote to me last night on Facebook. “Sorry if thats creepy but what can I say.” It was creepy, but mostly because the message wasn’t intended for me, and its sender is an Iowa high-school student whom I’ve never met.]]></description>
			<content:encoded><![CDATA[<p>&#8220;Just wanted to let you know it seems like your always on my mind these days,&#8221; someone wrote to me last night on Facebook. &#8220;Sorry if thats creepy but what can I say.&#8221; It was creepy, but mostly because the message wasn’t intended for me, and its sender is an Iowa high-school student whom I’ve never met.</p>
<p>An as-yet-unexplained Facebook glitch flooded my inbox last night and this morning with 128 private messages written by complete strangers to their friends&#8211;or, in the case of the person who wrote, &#8220;I might kill you for this,&#8221; their enemies. The misdirected missives range from mundane logistics (&#8220;hey whats ur adress so i can send u my bat mitzvah invites?”) to family squabbles (&#8220;Until I start hearing some thank yous from you, I will be unable to give you rides home after dance”) to love triangles (&#8220;I am EXTREMELY jealous of you&#8221;) to unrequited-love notes in foreign languages (&#8220;léger nuage de malaise hé oui, entre nous deux&#8221;).</p>
<p><a href="http://blogs.wsj.com/digits/2010/02/25/the-inbox-of-an-accidental-facebook-voyeur/">Read the rest of this post on the original site</a></p>
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		<title>Oh, Snow Leopard Frees Up Disk Space All Right</title>
		<link>http://allthingsd.com/20091013/snow-leopard-glitch/</link>
		<comments>http://allthingsd.com/20091013/snow-leopard-glitch/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 16:00:08 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[glitch]]></category>
		<category><![CDATA[guest account]]></category>
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		<category><![CDATA[innovation]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[logging in]]></category>
		<category><![CDATA[loss]]></category>
		<category><![CDATA[MacBook Pro]]></category>
		<category><![CDATA[News.com]]></category>
		<category><![CDATA[operating system]]></category>
		<category><![CDATA[OS]]></category>
		<category><![CDATA[OS X]]></category>
		<category><![CDATA[Snow Leopard]]></category>
		<category><![CDATA[Snow Leopard Feature]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[Support Discussions]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=26526</guid>
		<description><![CDATA[Apple has finally acknowledged that a bug in its new Snow Leopard operating system can, on rare occasions, result in a catastrophic loss of data. The glitch, which first surfaced in support forums in early September, is triggered by logging in and out of a guest account and wipes the main user account of all data.  Clearly, this is not what Apple meant when it claimed the OS would free up as much as seven gigs of space upon installation.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/snowleopardfree.jpg" alt="snowleopardfree" title="snowleopardfree" width="200" height="205" class="alignright size-full wp-image-26528" />Apple has finally acknowledged that a bug in its new Snow Leopard operating system can, on rare occasions, result in a catastrophic loss of data. The glitch, which <a href="http://discussions.apple.com/thread.jspa?threadID=2142272&amp;start=0&amp;tstart=0">first surfaced in support forums in early September</a>,  is triggered by logging in and out of a guest account and wipes the main user account of all data.</p>
<p>&#8220;When I logged into my MacBook Pro this morning, it was as if I had logged into my Guest Account and not my standard user profile,&#8221; one Snow Leopard user explained in Apple’s Support Discussions. &#8220;No icons on the desktop, the desktop wallpaper was the default &#8216;space&#8217; photo and not the one I had assigned, no documents in the docs folder, apps behaved as if I&#8217;d never opened them before.&#8221;</p>
<p>Clearly, this is not what Apple (AAPL) meant when it claimed the OS would free up as much as seven gigs of space upon installation.</p>
<p>Obviously, this is a nasty flaw, and it’s a pity it has taken Apple this long to cop to it. But it has and,<a href="http://news.cnet.com/8301-31021_3-10373064-260.html"> as the company told News.com yesterday</a>, a remedy should be forthcoming. Said an Apple rep: &#8220;We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix.&#8221;</p>
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		<title>Buyer Beware: Twitter Search Is Powerful&#8211;And Limited</title>
		<link>http://allthingsd.com/20090413/buyer-beware-twitter-search-is-powerful-and-limited/</link>
		<comments>http://allthingsd.com/20090413/buyer-beware-twitter-search-is-powerful-and-limited/#comments</comments>
		<pubDate>Mon, 13 Apr 2009 15:49:28 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Amazon rank]]></category>
		<category><![CDATA[amazonfial]]></category>
		<category><![CDATA[comScor]]></category>
		<category><![CDATA[glitch]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Trends]]></category>
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		<category><![CDATA[Peter Kafka]]></category>
		<category><![CDATA[real-time]]></category>
		<category><![CDATA[search]]></category>
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		<category><![CDATA[tracking]]></category>
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		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=6218</guid>
		<description><![CDATA[Twitter's real-time search capability is a powerful tool--if you want to know what people are talking about on Twitter. If you want to know what people are interested in on the Web, though, it's a different story. It's a difference worth thinking about if you're an Internet company thinking about shelling out a lot of money for the start-up.]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-6228" title="magnifying" src="http://mediamemo.allthingsd.com/files/2009/04/magnifying-250x183.jpg" alt="magnifying" width="250" height="183" />If Twitter <a href="http://kara.allthingsd.com/20090413/boomtowns-channels-miss-cleo-a-twitter-transaction-more-facebook-follies-and-will-there-finally-be-a-yahoo-microsoft-deal/">really does sell out to Google or another suitor</a>, you&#8217;ll hear plenty about the benefits of its real-time search capability and how it provides a window to the Web that no one else offers. It&#8217;s a meme that started up last summer <a href="http://www.businessinsider.com/2008/7/twitter-buys-summize-for-about-15m-stock-and-cash">when Twitter bought itself a search engine for some $15 million</a>, and it&#8217;s been picking up ever since.</p>
<p>And <a href="http://search.twitter.com/">Twitter search</a> is indeed a powerful tool, which is why I use it as my homepage. But at the risk of being obvious, let&#8217;s spell out exactly what Twitter search does: It lets you track, in real-time, what people are talking about&#8230; <em>on Twitter</em>.</p>
<p>Which means that as fast as Twitter has been growing in the last year, it&#8217;s going to need to get much, much bigger before it gives you a real sense of what people are interested in on the Web. Right now, searching Twitter just gives you a sense of what a relatively small, self-selecting group of people are interested in.</p>
<p>Today&#8217;s example: The <a href="http://mediamemo.allthingsd.com/20090412/did-amazon-really-fail-this-weekend-the-twittersphere-says-yes/">Amazon (AMZN) &#8220;glitch&#8221; story</a>, which surfaced yesterday and been the top &#8220;trending&#8221; story on Twitter for the past 24 hours or so.<br />
<img class="alignnone size-full wp-image-6221" title="22" src="http://mediamemo.allthingsd.com/files/2009/04/22.png" alt="22" width="350" height="54" /></p>
<p>It&#8217;s of <a href="http://search.twitter.com/search?q=%23amazonfail">enormous interest</a> to Twitter users, who sound off on the topic, using the keyword &#8220;amazonfail,&#8221; every couple of seconds. Outside of the Twitter hothouse, though, it&#8217;s not making much of a sound.</p>
<p>Last night, &#8220;Amazon rank&#8221; and &#8220;amazonfail&#8221; showed up at 14 and 38, respectively, on the Google Trends Top 100 list. But by this morning there was no trace of the story on the tracking tool.</p>
<p>Granted, this isn&#8217;t exactly apples and apples: Twitter is supposedly showing you what people are <em>writing about</em>, and Google (GOOG) shows you what they&#8217;re <em>searching for</em>. And Google&#8217;s own view of the Web is skewed, since it only values what people are searching for and linking to, not what they&#8217;re actually <em>doing</em>. But if Twitter was truly representative of the Web, you&#8217;d expect at least some overlap.</p>
<p>Could it get there someday? Conceivably. Twitter has a powerful hockey stick growth chart, and <a href="http://www.comscore.com/blog/2009/04/twitter_traffic_explodes.html">the four million U.S. users that comScore (SCOR) counted in February</a> are almost certainly a low-ball guesstimate. More important, it&#8217;s up 1,000 percent from the year before. But that four million&#8211;or call it eight million, for argument&#8217;s sake&#8211;is still a footnote compared to Google&#8217;s 148.9 million during the same period.</p>
<p>If Twitter really does become both a commonplace verb and an activity&#8211;something average computer users do several times a day in the same way they use Web search&#8211;then the numbers above don&#8217;t matter, because Twitter will get there soon enough. But my hunch is that Twitter is going to permanently appeal to subset of the Web&#8217;s population (which includes professional self-promoters like <a href="http://twitter.com/pkafka">me</a>).</p>
<p>Which means that Twitter search will remain a niche product too. Valuable enough, particularly for brands that need to know what voluble people are saying about them. But hard to argue that it&#8217;s a must-have acquisition at any price. Or at least at the numbers that are floating around right now.</p>
<p>[<em>Image credit: <a href="http://www.flickr.com/photos/bosslynn/3152555801/">bosslyn</a></em>] </p>
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		<title>Did Amazon Really Fail This Weekend? The Twittersphere Says "Yes," Online Retailer Says "Glitch."</title>
		<link>http://allthingsd.com/20090412/did-amazon-really-fail-this-weekend-the-twittersphere-says-yes/</link>
		<comments>http://allthingsd.com/20090412/did-amazon-really-fail-this-weekend-the-twittersphere-says-yes/#comments</comments>
		<pubDate>Mon, 13 Apr 2009 02:33:57 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[#amazonfail]]></category>
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		<category><![CDATA[adult books]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Annie Proulx]]></category>
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		<category><![CDATA[Brokeback Mountain]]></category>
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		<category><![CDATA[digital]]></category>
		<category><![CDATA[gay]]></category>
		<category><![CDATA[gay and lesbian]]></category>
		<category><![CDATA[glitch]]></category>
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		<category><![CDATA[Johnson & Johnson]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=6195</guid>
		<description><![CDATA[Last fall, a small but vocal group of Twitterers managed to shame Johnson &#38; Johnson into apologizing for one of its Motrin ads.

This weekend's replay: a howl of outrage, amplified and directed via Twitter at Amazon, which may or may not have instituted a boneheaded policy  regarding "adult" books on its site. Or "adult" books aimed at gay and lesbian readers. Or something.

No matter what really happened, the retailer is now in a real pickle.]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-6205" title="brokeback" src="http://mediamemo.allthingsd.com/files/2009/04/brokeback-250x250.jpg" alt="brokeback" width="250" height="250" /></p>
<p>Last fall, a small but vocal group of Twitterers managed to shame Johnson &amp; Johnson (JNJ) into <a href="http://mediamemo.allthingsd.com/20081117/twitters-bloggers-praise-motrin-for-giving-them-something-to-do-last-weekend/">apologizing for one of its Motrin ads</a>.</p>
<p>This weekend&#8217;s replay: a howl of outrage, amplified and directed via Twitter at Amazon (AMZN), which may or may not have instituted a boneheaded policy  regarding &#8220;adult&#8221; books on its site. Or &#8220;adult&#8221; books aimed at gay and lesbian readers. Or something.</p>
<p>What happened? It&#8217;s not clear. But <a href="http://search.twitter.com/search?q=%23amazonfail">search for &#8220;#amazonfail&#8221; on Twitter</a> and you&#8217;ll find that many Twitterers believe that Amazon has stripped the sales rankings from all manner of books that deal with gay and lesbian, and/or &#8220;adult&#8221; topics, making them less likely to appear on the site. In essence, the Twittersphere charges Amazon with trying to hide material it finds distasteful or that it thinks some customers will find distasteful.</p>
<p>Example: Amazon&#8217;s listing for <a href="http://www.amazon.com/Brokeback-Mountain-Major-Motion-Picture/dp/0743271327/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1239590621&amp;sr=1-1">Annie Proulx&#8217;s &#8220;Brokeback Mountain&#8221;</a> doesn&#8217;t have a sales rank. But the author&#8217;s <a href="http://www.amazon.com/Fine-Just-Way-Wyoming-Stories/dp/1416571663/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1239590656&amp;sr=1-1">newest book</a> does have one.</p>
<p>From what I can tell, the meme started up on Saturday, but didn&#8217;t start building steam until Sunday afternoon, when I noticed mild-mannered types like New Yorker writer Susan Orlean <a href="http://twitter.com/susanorlean/status/1503908631">railing</a> <a href="http://twitter.com/susanorlean/status/1504102511">about</a> <a href="http://twitter.com/susanorlean/status/1504210086">Amazon</a> on <a href="http://twitter.com/susanorlean/status/1505875374">Twitter</a>.</p>
<p>And it&#8217;s still going. As I type this, after 10 p.m. Eastern on Sunday night, the &#8220;amazonfail&#8221; keyword is generating a dozen hits on Twitter&#8217;s search page every couple of seconds.</p>
<p>Amazon hasn&#8217;t helped its case by remaining more or less mute throughout the weekend. But, by Sunday evening, the retailer had issued the same line to me and several other reporters: &#8220;We recently discovered a glitch to our Amazon sales rank feature that is in the process of being fixed. We&#8217;re working to correct the problem as quickly as possible.&#8221;</p>
<p>Not a terribly illuminating response, and I&#8217;ve asked for more information. But no matter what really happened, Amazon now has a real problem on its hands: A vocal group of people believe the retailer has discriminated in some way against gays and lesbians.</p>
<p>When Johnson &amp; Johnson got caught in the Twitterstorm last fall, it had a relatively easy way out: A profuse apology to people it had offended. But Motrin has a very specific customer base and Amazon has a much broader one, and anything it says or does regarding gays, lesbians and &#8220;adult&#8221; material of any stripe is bound to upset some people.</p>
<p>But the company should do the right thing and clear the air anyway.</p>
<p>UPDATE: <a href="http://mediamemo.allthingsd.com/20090413/amazon-apologizes-for-ham-fisted-cataloging-error/">Here&#8217;s an apology from Amazon</a>, which doesn&#8217;t really explain what happened, but says the problem didn&#8217;t just affect books aimed at gays and lesbians.</p>
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