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Sony's E-Reader Opens New Chapter in Kindle Rivalry

Walter S. Mossberg — Thu, 14 Jan 2010 02:03:18 +0000

Sony, the Japanese electronics giant, was a pioneer in the current wave of electronic book readers, introducing its first Sony Reader model back in 2006. But, it has been overtaken by Amazon.com, whose Kindle e-book reader, introduced in 2007, has become almost synonymous with the category. Now, Sony (SNE) is out with a much-improved model that could make it more competitive.

Unlike the Kindle, Sony’s readers weren’t wireless and their owners couldn’t download books or newspapers directly to the device, instead of via a computer. Now, that problem has finally been solved with Sony’s new Reader Daily Edition, a handsome $400 wireless model that I’ve been testing.

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The Daily Edition can be bought at Sony’s stores; at its Web site, sonystyle.com; and at Best Buy’s (BBY) site, bestbuy.com. It was sold out for the holidays, but Sony says it expects new stock soon.

The Daily Edition isn’t a mere clone of the Kindle. It has a different design philosophy and is stronger in some areas, weaker in others. In general, I enjoyed using it, once I mastered its user interface, which took several days. I especially liked the fact that it packs a larger screen into a comfortably small device, and mostly uses touch navigation instead of all physical controls. For instance, while the Sony does have a small page-turning button, you can more easily turn pages by just swiping your finger across the screen. It’s also better at navigating digital newspapers, something I’ve never found very satisfying on the Kindle.

(Full disclosure: Sony has struck a special deal with Dow Jones, which owns The Wall Street Journal and this Web site. Under the deal, a special late-day edition of the Journal, containing updated news, will be available on the Daily Edition for an extra charge starting later in January.)

On the downside, the Daily Edition has three main flaws when compared with the Kindle. First, it’s much more expensive—$400 versus just $259. Second, it has only about half of the commercial, copyrighted digital books that Amazon (AMZN) does—around 200,000 versus the Kindle’s roughly 400,000. Sony also throws in a million out-of-copyright, old books, for a total of 1.2 million.

But many of these added million titles are obscure and of little interest to mainstream consumers. The Reader also has just eight newspapers, versus 92 for the Kindle, though Sony says 10 more are coming soon.

Third, the technology that makes the screen touch sensitive also dims it a bit, so the Daily Edition’s screen is darker than the Kindle’s. (Both are unlit monochrome screens with gray-scale graphics.) I found the Sony screen adequate, but it’s tougher to read in lower light.

The Daily Edition is a slender device with a black metal body that contrasts sharply with the wider, white plastic body of the Kindle. While both products use the same basic screen technology, and the same screen width, the Daily Edition’s screen is longer; it measures 7 inches versus 6 inches for the Kindle. In my tests, I found this a big advantage, because, when both devices were set for roughly comparable text sizes, the Sony could hold more text on a page, cutting down on the need for page turns, which interrupt reading.

In addition, the Daily Edition is narrower than the Kindle, because the borders around the screen are thinner, since they don’t have to accommodate the Kindle’s various large buttons or physical keyboard. (You can enter text for notes or searches on the Daily Edition using a stylus for handwriting or a virtual onscreen keyboard.) This longer, narrower shape gives the new Sony a nice feel in the hand.

I also preferred the Sony’s method for presenting newspapers, which allowed more headlines to be viewed at once and required fewer steps to navigate through the paper.

Sony’s new Daily Edition Electronic Reader

The Sony also claims more battery life with wireless turned off, comes with a cover included—an extra-cost item on the Kindle—and can handle more book formats, including the free digital books offered by public libraries. Built-in memory is the same, but the Daily Edition’s can be expanded while the Kindle’s can’t.

Like the Kindle, the new Sony also allows you to drag songs, pictures and some personal documents onto the device from your computer. I did this with no problems.

The Daily Edition has companion software for buying, reading and storing books on both PCs and Macs. But it has no app for a smart phone, and doesn’t synchronize your last-read place in your book among the reader and the computer.

Also, I found the Daily Edition required a harder learning process than the Kindle. First, it takes awhile to get the hang of the touch gestures, partly because they require much more pressure than on, say, an iPhone. Second, using touch to bring up features and menus can be a mystery until you consult the manual. For instance, it took days to discover that you could set a bookmark by double-tapping on the upper right corner.

But, all in all, despite its higher price, the Daily Edition is a big leap for Sony and adds another good choice for consumers.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email mossberg@wsj.com.

Nook E-Reader Has Potential, but Needs Work

Walter S. Mossberg — Thu, 10 Dec 2009 02:03:50 +0000

Amazon’s Kindle has been the king of the nascent, much-hyped, category of wireless e-readers since it came out in 2007. Now, numerous companies are determined to challenge the Kindle with dedicated, mass-market gadgets for reading digital books and periodicals. The latest, and potentially most important, of these is a contender called the Nook, produced by the giant bookstore chain Barnes & Noble Inc. (BKS), which started shipping it this week.

The two devices look very similar, but have key differences in capabilities, user interface and polish. Overall, after testing the Nook for about a week, I don’t think it’s as good as the Kindle, at least not yet. At launch, the Nook has the feel of a product with great potential that was rushed to market before it was fully ready.

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Like the latest standard-size Kindle, which came out earlier this year, the Nook is a roughly 8-inch by 5-inch, ivory-colored plastic tablet that costs $259 and connects wirelessly to an online store. The two devices have essentially identical reading screens, 6 inches when measured diagonally, that allow for only monochrome text and gray-scale graphics, not color. Both come with two gigabytes of internal memory, enough to hold about 1,500 digital books.

Nook’s most obvious difference from Kindle is that it also boasts a second, smaller color screen beneath the main reading screen. This touch screen is used for navigating and for typing via an on-screen keyboard when performing searches or adding notes to books. Also, when the touch screen is dark, it can be swiped to turn pages instead of using the physical page-turning buttons at the sides of the main screen.

The competing Kindle (formerly called the Kindle 2, but now back to just Kindle) uses a joystick, Menu and Home buttons, and pop-up menus on the main screen for navigating. It has a physical keyboard below the screen for typing and can turn pages only using physical buttons.

A customer tries a Nook e-reader at a Barnes Noble store in Manhattan on Monday.

Also, unlike the Kindle, the Nook lets you lend certain digital books to others for a limited period, an innovation that removes one of the most common complaints about buying books electronically instead of on paper.

Another big difference: Nook claims a catalog of just over one million digital books, versus 389,000 for the Kindle. But this is somewhat misleading, because over half of the Nook catalog is made up of free out-of-copyright titles published before 1923, the vast majority of which are likely to be of little interest to average readers. Barnes & Noble refuses to say how many modern commercial titles it offers, or even whether it has more or fewer of these than Amazon (AMZN).

Amazon says it already has nearly 20,000 of the most popular such older books available and plans to add hundreds of thousands more in the coming months, to bring its total selection to more than one million.

Amazon also offers well over 100 newspapers and magazines and 7,500 blogs. Barnes & Noble says it will have about 45 periodicals in the coming weeks, but no blogs.

The Nook has a small color screen for navigating and typing notes.

Both devices offer downloads of most best-sellers, but in a random, unscientific test I performed using print books from around my house, I found Amazon’s commercial e-book catalog superior. Barnes & Noble lacked digital versions of two recent historical biographies I own, and had no digital editions of the works of one of my favorite contemporary mystery writers, Donna Leon. Amazon had all these books in Kindle editions. Barnes & Noble says titles like these are being added.

During my tests, I found the Nook slower, more cumbersome to use and less polished than the Kindle. I ran into various crashes and bugs. And, while the Kindle’s navigation system isn’t exactly world class, it ran circles around the Nook’s, despite the great possibilities offered by the latter’s use of the touch screen.

The Nook may be wonderful one day, but, as of today, it’s no match for the Kindle, despite advantages such as lending, because it’s more annoying to use.

For instance, the Nook constantly delayed taking me to books while the main screen displayed a message that said “formatting.” Its standard practice is to open books you select not at the actual start of the book, but at a description of the book. Turning pages inside books was slower than on the Kindle. Looking up a word in the built-in dictionary, a quick process on the Kindle, was far harder on the Nook. Even swiping the touch screen to turn pages would suddenly stop working for periods of time.

The good news for those who have ordered a Nook, which is currently sold out, is that its software can be updated, and Barnes & Noble is promising to fix the problems, starting with a wirelessly delivered patch next week that it says will improve the speed a bit, get you closer to the start of the book, and repair some of the bugs.

Two things are worth noting here. First, I also criticized the design of the original Kindle and the original Sony (SNE) e-reader, both of which have improved in subsequent iterations. (Sony, which was in this market early, is promising to release its first wireless e-reader later this month.)

Second, the entire e-reader market is still in its infancy. The lack of color in books and periodicals alone is a huge drawback. One day, I suspect both of these products will look like a 1996 Palm (PALM) PDA does compared with an Apple (AAPL) iPhone.

The Nook is a bit shorter and narrower than the Kindle, but it is an ounce heavier and significantly thicker. It has a cleaner look, because the bezel around the screen is narrower and there is no physical keyboard. The touch screen adds a dash of color, though it often goes dark to save battery life.

Like the Kindle, the Nook has built-in cellular connectivity with no monthly charges. But it also adds Wi-Fi, which is free at Barnes & Noble stores, though mostly unusable at other commercial hotspots, because the Nook lacks a Web browser that would allow you to log in. The Kindle has a crude Web browser, but no Wi-Fi.

Speaking of battery life, the Nook’s is worse than the Kindle’s. It claims about 10 days of typical use with wireless off, and just two days with wireless on. In my week of tests, with wireless on constantly, I had to charge it three times. Amazon rates the Kindle at 14 days of typical use with wireless off and seven days with wireless on, which squares with my own Kindle experience.

The Nook beats the Kindle in a few areas. Lending is a key one, though only about half of the commercial titles are eligible for lending, you can lend each one only once to a given person, and loans expire after two weeks. In my tests, lending worked OK after a couple of false starts.

Another is that Barnes & Noble takes advantage of its stores. In addition to getting free Wi-Fi, Nook owners who enter a Barnes & Noble store can read books on their Nooks for free, and get help from staff members.

Unlike the Kindle, the Nook also has a slot for expandable memory cards and a replaceable battery. Barnes & Noble also has companion PC, Mac, iPhone and BlackBerry software for reading e-books, even if you don’t own a Nook. Amazon has such software, so far, only for the iPhone and PC.

But, while Amazon will synchronize your last page read if you switch from reading a book on one device to using another, Barnes & Noble lacks that capability yet, though it says it will have it soon.

One more thing: The latest standard-size Kindle allows wireless book purchasing in multiple countries. The Nook does so only in the U.S.

My recommendation on the Nook is to wait, even if you prefer its features to the Kindle’s. It’s not fully baked yet.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

The Latest Kindle: Bigger, Not Better, Than Its Sibling

Walter S. Mossberg — Thu, 11 Jun 2009 01:04:03 +0000

There’s a brand-new variant of the Amazon Kindle e-reader, and it’s available from the online bookseller starting this week.

This alternative Kindle, called the DX, is a super-size version of the popular Kindle 2, which arrived earlier this year. It sports a 9.7-inch screen, some 2.5 times as big as the surface area of the Kindle 2′s 6-inch display. It also sports a higher price tag — $489, versus $359 for its smaller sibling, which remains on the market.

Amazon’s Kindle DX

Like previous models, the Kindle DX allows you to shop for, and wirelessly download, any e-book in Amazon’s (AMZN) growing catalog — now about 275,000 titles. It uses the same easy-on-the-eyes screen technology as the smaller model but at a higher resolution. It still lacks color, and renders images only in gray scale. But the new DX adds a new capability: auto-rotation, which allows you to read in landscape mode.

This new, larger model isn’t primarily aimed at readers of standard books. It is targeted at three markets: textbooks, newspapers and other periodicals, and business documents in either Microsoft’s (MSFT) Word format or Adobe’s (ADBE) PDF format.

Unfortunately, I’ve been testing the Kindle DX and I didn’t like it nearly as much as the Kindle 2, which I own and enjoy using daily. While it performs its promised tasks adequately, I found that its size and weight made it awkward and tiring to hold for long periods of reading. It’s still fairly thin and light, but it’s 85% larger and heavier than the standard Kindle.

In addition, Amazon has degraded the user interface. To prevent the device from being even larger, the company had to remove the left-side page-turning buttons, confining all the controls to a vertical strip on the right. The keyboard at the bottom is also more vertically cramped.

If you’re left-handed, you have to spin the device around and rotate the screen to get buttons on the left, where they appear with their labels upside-down.

Similarly, if you choose to read in landscape mode, all the navigation controls, including the joystick for moving the cursor, will be awkwardly placed at either the top or bottom, far from where your hands are holding the device, and the keyboard essentially will be unusable.

In my view, the Kindle DX would have been a better product with on-screen touch controls that could instantly adapt to its size and orientation.

In reading standard books on the DX, I also encountered instances where the text on a page varied in shade from light gray to black.

I had mixed results with business documents. As with previous Kindles, you can either email personal documents to your device, for a fee, or drag them onto the Kindle via a cable, for free. But, unlike the smaller models, the new DX has PDF display capability built in, so it renders PDF files much more accurately than the older Kindles. That is a big improvement. It also allows you to view Excel and PowerPoint files if you save them in PDF format before sending them to your Kindle DX.

The Kindle DX, right, is a large-screen version of the popular Kindle e-reader, left.

I tried a variety of documents, and in many cases the results were great. The text was crisp, and the tables and graphics looked like they should. But I found that on some of these PDF documents, the text was too small to read. Yet, the Kindle lacks the ability to zoom in on PDF documents. You often can make the type larger by rotating to landscape mode, but this splits the PDFs into multiple pages, sometimes breaking them awkwardly.

Also, Amazon has raised its fees for converting and delivering business documents via email to all Kindles. The charge was formerly 10 cents a document. Now, it’s 15 cents per megabyte, which can add up if you load up your Kindle with lots of large documents. Most of my test documents, which were fairly small, cost over $1 each.

Newspapers looked about the same on the DX as they do on the smaller Kindles. Despite the larger screen, they don’t use traditional print or Web layouts, but a special Kindle layout that some users like a lot, but which I find annoying because it makes it harder to quickly scan multiple headlines.

The Kindle DX does have some nice touches. For the extra money, you not only get a larger screen, but also about twice the storage capacity. Also, because the screen is wider, you can adjust the margins on the DX, to obtain a line length that’s comfortable for your eyes and optimal for reading speed.

Amazon claims the same multiday battery life for the DX as for the Kindle 2. In my tests, I was able to go for several days of moderate reading without recharging, and much more if I turned off the wireless capability.

Although I wasn’t able to test college textbooks, I suspect they may be the killer app for this product. Many already are so expensive and heavy they could make the weight and price of the Kindle DX seem trivial in comparison.

But for standard books, I’d stick with the smaller, more comfortable Kindle 2.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.