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	<title>AllThingsD &#187; hand-held</title>
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		<title>Atrix 4G: Faux Laptop With a Phone For Brains</title>
		<link>http://allthingsd.com/20110216/motorola-atrix-android-phone-laptop-review/</link>
		<comments>http://allthingsd.com/20110216/motorola-atrix-android-phone-laptop-review/#comments</comments>
		<pubDate>Wed, 16 Feb 2011 22:37:55 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1768</guid>
		<description><![CDATA[Walt reviews the Motorola Atrix 4G Android smart phone, which acts as the brains of a small laptop device.]]></description>
			<content:encoded><![CDATA[<p>Today&#8217;s best smartphones are really hand-held computers. They run a vast variety of applications, from productivity programs to games, that mimic what laptops do. Their biggest limitations for serious work, gaming, Web surfing and multimedia are their small screens, cramped keyboards and tinny speakers.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=920F86CA-44BF-4394-A07B-47AEA57F64BC&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={920F86CA-44BF-4394-A07B-47AEA57F64BC}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>So, what if you could use the brains and connectivity of such a hand-held computer to drive a laptop-size screen, keyboard and speakers, thus overcoming these limitations? Well, Motorola Mobility has devised a new phone and accessory that aim to do just that: to make the phone the only computer you need.</p>
<p>I&#8217;ve been testing this new phone, the Atrix 4G, an Android device that will cost $200 with a two-year contract and will run on AT&amp;T&#8217;s network. It&#8217;s slated to be available by March 6. I&#8217;ve also been testing its unusual and clever accessory called the laptop dock, which looks like a large netbook, with an 11.6-inch screen, full keyboard, touch pad, and stereo speakers. This dock, the price of which depends on when you buy it, has  no processor, no file storage and no connectivity of its own. It&#8217;s dormant until you plug the Atrix into a slot behind the screen.</p>
<p>When you dock the phone, the faux laptop comes alive. It duplicates the phone&#8217;s screen on its larger display and lets you use its connectivity and apps. It also contains a battery that charges the phone. The image of the phone&#8217;s screen, and any of its apps you run, can be actual size or blown up to use the dock&#8217;s larger screen.</p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ466_PTECH_G_20110216174126.jpg" rel="lightbox" title="PTECH"><img src="http://online.wsj.com/public/resources/images/PJ-AZ466_PTECH_G_20110216174126.jpg" width="360" height="240" style="float: none" alt="PTECH" /></a><br />
<br />
With Motorola&#8217;s Atrix 4G smartphone, the laptop is the accessory. The phone shown docked to the laptop dock.</div>
<h5 class="subhed">Full-Screen Firefox</h5>
<p>Even more interestingly, the dock gives you access to a full, and full-screen, PC version of the Firefox Web browser. Firefox is tucked away inside the Atrix but is available only when the phone is plugged into the laptop dock or a second, smaller dock that&#8217;s meant to connect to a TV or desktop monitor. The smaller dock lacks a built-in keyboard, battery or screen.</p>
<p>The laptop dock costs $500, but AT&amp;T will knock the price down to $300, after rebates, if you buy it at the same time you buy the phone. That brings the combined price of both devices to $500—the same as the separate price for the dock. The smaller dock, called the multimedia dock, costs $190.</p>
<p>In my tests, the Atrix and the laptop dock performed mostly as advertised. The phone had no trouble driving the larger screen or the full Firefox browser. </p>
<p>I was even able to insert a flash drive into one of the dock&#8217;s two USB ports and copy songs, photos, videos and documents into the phone&#8217;s internal memory using the keyboard and touch pad. I edited and wrote text in an app called Quickoffice on the phone using the laptop dock&#8217;s keyboard, and ran various other apps, including the popular game Angry Birds, on the larger screen.</p>
<p>The Firefox browser worked as normal, using either the phone&#8217;s cellular or Wi-Fi connections to access the Internet. And both the phone itself and Firefox can run Flash videos, which mostly played fine.</p>
<p>But the combination of the phone and dock wasn&#8217;t as fast, smooth or versatile as having a real laptop, even though to use them you&#8217;re essentially carrying around a light laptop (the dock weighs 2.4 pounds). Many apps on the phone aren&#8217;t as polished or powerful as typical PC apps, and I found them clumsier to use with the keyboard and touch pad, as opposed to the touch screen for which they were designed. </p>
<h5 class="subhed">Installation Issue</h5>
<p>Also, other than Firefox, you can&#8217;t install PC programs. You can use Web apps inside Firefox, such as Google Docs or the stripped-down Web versions of Microsoft&#8217;s Office apps. For email, you can either use the program based in the phone or any Web-based program via the Firefox browser, such as Gmail or Yahoo Mail. But you can&#8217;t, say, install iTunes, or PC-based games, or the full versions of Outlook or Microsoft Word. </p>
<p>And there is only a primitive file system, limited to the capacity of the phone, which is just 16 gigabytes, with an option to expand to 48 gigabytes.</p>
<p>The dock&#8217;s screen required a lot of scrolling when using Firefox, partly because the browser has a lot of menus and toolbars. To address this, Motorola lets you convert Web pages to versions with the Firefox controls stripped out, so you just see the content. </p>
<p>There&#8217;s another problem with the laptop dock. When you make or receive a voice call while the phone is docked, you must rely on the phone&#8217;s microphone and speakers, hidden behind the screen of the dock. As a result, calls sounded muffled on both ends, even though the phone automatically switches into speakerphone mode. Motorola says it is working on this issue.</p>
<p>Despite the drawbacks, some folks will surely be attracted to this innovative combination. </p>
<p>If you mostly do your computing tasks on a phone or a PC Web browser, storing files in the cloud and using phone or Web-based apps, Motorola has you covered. And the fact that the dock can charge the phone is a big plus.</p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ489_PTECHJ_G_20110216174349.jpg" rel="lightbox" title="PTECH-JUMP"><img src="http://online.wsj.com/public/resources/images/PJ-AZ489_PTECHJ_G_20110216174349.jpg" width="360" height="240" style="float: none" alt="PTECH-JUMP" /></a><br />
<br />
Motorola&#8217;s Atrix 4G</div>
<h5 class="subhed">The Phone Side</h5>
<p>What about the phone itself? </p>
<p>Well, it&#8217;s one of the nicest smartphones I&#8217;ve tested. Its processor makes it fast, and it has a 4-inch, high-resolution screen—almost as high as the iPhone 4&#8242;s, though not quite as sharp to my eye. It runs an older version of Android, but Motorola is promising an upgrade.</p>
<p>The phone also has good battery life. It lasted a full day while I was testing it and Motorola claims up to nine hours of talk time. Photos and videos I took with the phone were sharp, and it has a front camera for video calls.</p>
<p>The Atrix also has two other notable features. First, it can take advantage of AT&amp;T&#8217;s souped-up 3G network, which the carrier calls 4G because it can supposedly achieve 4G data speeds. </p>
<p>In my tests, in the D.C. and New York areas, the speed wasn&#8217;t especially impressive, averaging just a bit better than 3G speeds on other AT&amp;T phones I&#8217;d tested.</p>
<p>There is also a fingerprint sensor built into the phone, which you can use instead of a pass code to secure the phone. It worked fine for me.</p>
<p>Overall, this is a very nice Android phone that can imitate a limited version of a laptop. That may be enough for some folks, but fall short for others.</p>
<p>Write to                 Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com">walt.mossberg@wsj.com</a></p>
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		<title>Nintendo Bets Big on Social DS System</title>
		<link>http://allthingsd.com/20101028/nintendo-bets-big-on-social-ds-system/</link>
		<comments>http://allthingsd.com/20101028/nintendo-bets-big-on-social-ds-system/#comments</comments>
		<pubDate>Thu, 28 Oct 2010 22:47:44 +0000</pubDate>
		<dc:creator>Daisuke Wakabayashi</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=31738</guid>
		<description><![CDATA[The headline feature of Nintendo Co.'s forthcoming 3DS portable videogame system is the ability to play 3-D games without the need for eyewear, but it is the device's ability to locate other players that may prove critical to its success.]]></description>
			<content:encoded><![CDATA[<p>The headline feature of Nintendo Co.&#8217;s forthcoming 3DS portable videogame system is the ability to play 3-D games without the need for eyewear, but it is the device&#8217;s ability to locate other players that may prove critical to its success.</p>
<p>The 3DS is the first major overhaul of Nintendo&#8217;s hand-held game system since it launched the popular Nintendo DS in 2004. With the 3DS Nintendo will upgrade how gamers can share information and play wirelessly with friends online.</p>
<p>Consumers are growing tired of the current DS hand-held. On Thursday, Nintendo said sales of DS machines fell 43 percent to 6.7 million units in the April-September period from a year earlier. Sales of DS software titles dropped 23 percent.</p>
<p>The Japanese company also reported its first interim net loss in seven years, hurt by weakening overseas sales and the strength of the yen. First-half revenue fell 34 percent to 363.16 billion yen ($4.44 billion) from a year ago.</p>
<p><a href="http://online.wsj.com/article/SB10001424052748704361504575552052178193756.html?mod=WSJ_Tech_LEFTTopNews">Read the rest of this post on the original site</a></p>
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		<title>Videos on TV With a Flip of a Channel</title>
		<link>http://allthingsd.com/20091201/videos-on-tv-with-a-flip-of-a-channel/</link>
		<comments>http://allthingsd.com/20091201/videos-on-tv-with-a-flip-of-a-channel/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 23:08:43 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=944</guid>
		<description><![CDATA[FlipShare TV is a $150 box that plugs into any TV and receives new videos from family and friends hundreds of miles away.]]></description>
			<content:encoded><![CDATA[<p>Remember when families used to gather around the television to watch home videos? The process sounds old fashioned now that we spend so much time watching videos on our computer screens. The company that introduced the popular Flip hand-held video cameras, now owned by Cisco Systems Inc. (CSCO), wants to send you and your home videos back to the living room. </p>
<p>This week, I tested the device that hopes to do that: FlipShare TV (<a href="http://www.theflip.com">www.theflip.com</a>). This is a $150 box that&#8217;s available as of Wednesday at Amazon.com (AMZN). It plugs into any TV and receives videos that are wirelessly shared. These videos can come directly from the hard drive of a nearby Windows PC or Mac, or via &#8220;channels&#8221; that you create so you or anyone else can post and share videos via the Internet by simply entering an email address. </p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AS617_Moss1_G_20091201144139.jpg" rel="lightbox" title="Moss1"><img src="http://online.wsj.com/public/resources/images/PJ-AS617_Moss1_G_20091201144139.jpg" width="360" height="240" style="float: none;" alt="Moss1" /></a><br />
<br />
The $150 FlipShare TV consists of a box (top), remote and USB key.</div>
<p>FlipShare TV would be a useful gift for friends or family members who don&#8217;t want to bother with logging onto a site to watch shared videos or photos. It takes just minutes to set up, thanks to straightforward plug-and-play software, which originally made the Flip video cameras so popular. </p>
<p>I tried FlipShare TV using Windows PCs and Macs, on an analog TV (using the included red, white and yellow audio-video cable to connect the box to the TV) and on a high-definition TV (using an HDMI cable, which is sold separately, usually for between $10 and $20). Included with FlipShare TV are a simple white remote control and a USB key that plugs into the computer to communicate with the box. </p>
<p>My FlipShare TV box occasionally dropped the signal of a computer that was just 10 feet away, forcing me to unplug and re-plug its power cord to get it to work. Cisco said this was a problem in the pre-production unit that I tested and that this issue was fixed in final-production boxes. The company recommends that the FlipShare TV box be within 200 feet of the computer with the plugged-in USB key. When it worked, I enjoyed watching videos, like those from a friend&#8217;s Thanksgiving charades tournament, on the big screen with such little effort. </p>
<p>A few obstacles stand between you and the nostalgia of once again watching home videos from the couch. For starters, only videos that are captured with a Flip video camera (the least expensive model costs $150) definitely can be shared via the FlipShare TV box. (A techie workaround may be used to convert some other videos into a different format for viewing, but the company isn&#8217;t advertising this.) </p>
<p>Another problem is that to receive new videos on the FlipShare TV box, your corresponding computer must be on, its USB key must be plugged into it, and the FlipShare software must be running. </p>
<p>But the most irritating issue with the FlipShare TV is that this box lacks an indicator to notify users when new videos are available for viewing. Instead, people must rely on text messages, emails, or Facebook notifications to know when someone has shared a new video. There is nothing wrong with these kinds of notifications—at least not for frequent users of email, Facebook and text messaging. But I imagine my grandparents or my parents using FlipShare TV, and none of them would want to be told about new videos via text message or Facebook. My parents would likely be checking email on a different floor of our house, not near the main TV where this box would sit. </p>
<p>Assuming all systems are go, you need only to hit the &#8220;Input&#8221; button on your regular TV remote to switch over to FlipShare TV. The box creates its own point-to-point wireless network linking it to the USB key on the computer, so it doesn&#8217;t depend on the quality of your home Wi-Fi network, or even require that you have one.</p>
<p>FlipShare software, which installs on a Mac or Windows PC as soon as the USB key is plugged in, is easy to learn if you&#8217;ve never used it. If you own a Flip video camera, this software was automatically installed when you first plugged the camera into a computer, offering to save the camera&#8217;s videos. It even auto-sorts video clips in folders like &#8220;September 2009&#8243; according to when they were captured.</p>
<p>A category called Flip Channels creates a private place online where you can drag and drop any video for instant sharing with selected people, who receive notifications that a video is available for viewing on the channel. Those people can revisit the channel online whenever they want, unlike the traditional method of sharing videos via email, which requires digging up the original email to locate a video link again. And if the original &#8220;sharer&#8221; allows it, you can &#8220;re-share&#8221; a video via the Flip Channels with other people. Flip Channels also serve as a Web-based storage place for your videos, so you don&#8217;t have to worry about your hard drive crashing and losing all of the Flip videos you&#8217;ve off-loaded onto a computer.</p>
<p>A menu button on the FlipShare TV box remote displays a simple list on the TV screen with the option to view favorites (like a special video you saved), videos stored on the computer or videos shared via channels. </p>
<p>As soon as a new video is posted to a channel you have acces to, it appears on the TV menu in a section labeled &#8220;New Items.&#8221; Two friends shared several videos with me and thumbnail images representing each clip appeared instantly in New Items on my TV screen. After I watched a new video, it no longer appeared in that section but instead was placed into a section with the channel name given by the person who shared it. Along with videos, I also imported some JPEG photos to my personal channel.</p>
<p>After 10 minutes of sitting idle, the screen of the TV connected to your FlipShare TV box will fill with still images representing each video, like an ever-changing collage.</p>
<p>So as it is now, this box helps people circumvent the computer and go straight to the living room—but only as long as they are aware that someone shared a new video with them; their computer is on with its USB key plugged in; and the FlipShare software is running on a computer within range. Cisco says it will introduce a version of the FlipShare TV next year with an indicator so people will know exactly when someone has shared a video with them. </p>
<p>FlipShare TV makes a lot of sense as a simple way to watch videos and look at photos in the living room. But it needs to be more intuitive for all users before family and friends can really sit back and enjoy the show.</p>
<p class="tagline">Email <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>The CLIQ, Storm2 Join Long Parade of iPhone Threats</title>
		<link>http://allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</link>
		<comments>http://allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 02:02:09 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</guid>
		<description><![CDATA[Motorola's CLIQ and RIM's Storm2 are among the many interesting challengers to the iPhone.]]></description>
			<content:encoded><![CDATA[<p><em>(See Correction &#038; Amplification below.)</em></p>
<p>It&#8217;s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple&#8217;s iPhone or the models powered by Google&#8217;s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=65C673E8-AAD0-47A9-AFA7-2A4CD3D51DD4&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={65C673E8-AAD0-47A9-AFA7-2A4CD3D51DD4}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple&#8217;s phone has its limitations, but its design, usability and versatility have kept it ahead. There&#8217;s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft&#8217;s (MSFT) Windows Mobile software, and even fewer than that for Palm&#8217;s (PALM) Pre and its soon-to-be released little sibling, the Pixi.</p>
<p>But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS038_ptech1_DV_20091014204348.jpg" width="262" height="262" alt="ptech1" /><br />
<br />
Motorola CLIQ</div>
<p>I&#8217;ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It&#8217;s an Android-based model called the CLIQ, which will be offered by T-Mobile.</p>
<p>Here&#8217;s a quick look at these two new pocket computers.</p>
<h5 class="subhed"><strong>Motorola CLIQ</strong></h5>
<p>The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple&#8217;s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels. </p>
<p>It boasts all of the standard Android features. But what sets the CLIQ apart is that it&#8217;s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.</p>
<p>Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends&#8217; latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person&#8217;s social-networking status and information.</p>
<p>In my tests, all of these Blur features worked nicely and proved handy, except that I couldn&#8217;t get it to consolidate both of my Gmail accounts.</p>
<p>My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for &#8220;M&#8221; or &#8220;N.&#8221; So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.</p>
<h5 class="subhed"><strong>BlackBerry Storm2</strong></h5>
<p>The original Storm, RIM&#8217;s first phone without a physical keyboard, didn&#8217;t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS033_ptechJ_DV_20091014165602.jpg" width="262" height="394" alt="ptechJ" /><br />
<br />
BlackBerry&#8217;s Storm2</div>
<p>The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.</p>
<p>In addition, while the dimensions haven&#8217;t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.</p>
<p>Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.</p>
<p>The browser is still inferior to Apple&#8217;s, Google&#8217;s and Palm&#8217;s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM&#8217;s menu and folder metaphor seems tired on this device.</p>
<p>Verizon hasn&#8217;t set a launch date or price for the Storm2, but it&#8217;s likely to appear in November at around $200.</p>
<p>The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.</p>
<p><strong>Corrections &#038; Amplifications</strong></p>
<p>The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory. </p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site,<a href="http://walt.allthingsd.com."> walt.allthingsd.com.</a> Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Palm in Need of a Handout</title>
		<link>http://allthingsd.com/20081202/palm-in-need-of-a-handout/</link>
		<comments>http://allthingsd.com/20081202/palm-in-need-of-a-handout/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 19:00:21 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={3736464001}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></p>
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		<title>BlackBerry's Storm Presses   Into the Touch-Phone Fray</title>
		<link>http://allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</link>
		<comments>http://allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 02:32:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</guid>
		<description><![CDATA[Walt reviews the hotly anticipated BlackBerry Storm, the first BlackBerry model without a physical keyboard. Typing and navigation require tapping on glass, just as users do on the iPhone. Verizon will be selling the Storm for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple charges for the base model of the iPhone.]]></description>
			<content:encoded><![CDATA[<p>To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin. These folks scorn Apple&#8217;s popular iPhone, whose keyboard is virtual and must be operated by tapping on the screen.</p>
<p>But, on Friday, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon Wireless</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=RIMM'>Research in Motion</a> (RIMM), the BlackBerry&#8217;s maker, will do the unthinkable: They will introduce a BlackBerry model without a physical keyboard, one where typing and navigating require tapping on glass, just as users do on the iPhone. This new model is called the BlackBerry Storm, and will sell for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple (AAPL) charges for the base model of the iPhone.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=5F7B5AE8-577E-4C23-AF8B-DE66E44201E4&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={5F7B5AE8-577E-4C23-AF8B-DE66E44201E4}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Despite its lack of a keyboard, the Storm is a real BlackBerry in every other respect, with push email, corporate features and the familiar BlackBerry menus. In many respects, the Storm is a touch-based, large-screen version of the recently released BlackBerry Bold, which is the most polished version of a traditional BlackBerry. It is also the latest member of the new class of hand-held computers, the super-smart phone category kicked off by the iPhone last year and joined by the Google G1 earlier this year.</p>
<p>The Storm sports a large, high-resolution touch screen that fills most of its surface and automatically switches from portrait to landscape mode when the phone is turned. There&#8217;s also a forthcoming souped-up download store for third-party software, meant to be similar to the ones on the iPhone and the Google (GOOG) phone. And the Storm can even be used in European and other countries where most Verizon (VZ) phones don&#8217;t work.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />BlackBerry Storm&#8217;s touch screen switches from portrait to landscape mode when turned, and aims to make typing on glass feel more like typing on a real keyboard.</div>
<p>However, the biggest innovation in the Storm is a clever feature RIM hopes will give it a big advantage over the iPhone. When you strike a key or icon on the Storm&#8217;s screen, you feel a physical sensation, as if you were pressing down on a real key or button. That&#8217;s because you are, in fact, pressing a real button. The entire glass display is one large button, mounted on a mechanical substructure that allows it to be depressed when pressure is applied.</p>
<p>The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.</p>
<p>But, in my tests, this physical feedback feature, which RIM calls SurePress, didn&#8217;t magically turn the Storm&#8217;s touch interface and virtual keyboard into their physical counterparts. The feature does provide a more reassuring confirmation that a key has been struck or an icon has been clicked than the mere visual feedback one receives from the iPhone. But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm&#8217;s keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry.</p>
<p>In my opinion, using the Storm&#8217;s keyboard is much more like using the iPhone&#8217;s keyboard than a traditional BlackBerry&#8217;s. I found that I could type quite well on the Storm after awhile, but that a greater adjustment, and more practice, were required than with a physical keyboard.</p>
<p>The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key. This keyboard design relies on software to guess which letter you meant to press. You can also switch to a virtual cellphone-style keypad that requires you to hit each key multiple times.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />From left, BlackBerry Storm, Google G1, and iPhone 3G</div>
<p>This is a curious design decision. Once a company ditches a physical keyboard for a virtual one, it can create all kinds of keyboard variations. RIM could have offered a full, vertically oriented keyboard, even if it would have had smaller, more closely spaced keys.</p>
<p>RIM also failed to customize the Storm&#8217;s virtual keyboard for some common, specific tasks. For instance, on the iPhone, when you are typing in a Web address in the browser, the keyboard morphs to offer a convenient key that automatically enters &#8220;.com&#8221;. Not so on the Storm.</p>
<p>There&#8217;s another glaring deficit in the Storm: It lacks Wi-Fi capability. This means that, unlike on the Bold, the iPhone or the Google G1, if high-speed cellphone data service is absent or pokey, you can&#8217;t fall back on speedy Wi-Fi connections in public places. And, at home or in the office, you can&#8217;t take advantage of Wi-Fi connections that are often much faster than cellphone data networks.</p>
<p>The Storm has some important advantages over the iPhone. Its screen, while 7% smaller physically, offers about 13% higher resolution. Photos and videos look beautiful on it. It has much better battery life for phone calls than either the iPhone or the Google G1. While the latter two phones deliver just under their claimed five hours of talk time, in my tests, the Storm lasted a bit over six hours, which is actually half an hour more than its claimed 5.5 hours of talk time. And the Storm has a removable battery, unlike its Apple rival.</p>
<p>This new BlackBerry comes with more memory than the similarly priced base model of the iPhone &#8212; nine gigabytes versus eight gigabytes. And, unlike the iPhone&#8217;s memory, the Storm&#8217;s is expandable, via larger flash cards.</p>
<p>The Storm&#8217;s camera is much better than the iPhone&#8217;s, at 3.2 megapixels, versus just 2 megapixels for the Apple device. It also has zoom and flash, features the iPhone&#8217;s camera lacks. And, unlike the iPhone or the Google G1, the Storm can record videos. In my tests, all of these camera features worked well.</p>
<p>Also, the Storm has copy and paste functionality; MMS (a service for sending photos directly to other phones without using email); voice dialing; and the ability to act as a modem for your laptop. It also allows you to edit, and not just to view, Microsoft (MSFT) Office documents. All of these features are missing from the iPhone out of the box.</p>
<p>The Storm also has a better speaker than the iPhone, and a noise-canceling microphone system. Phone calls, even on speaker phone, were crisp, clear and plenty loud. Physically, the Storm is attractive but hardly svelte. While it&#8217;s about the same length and width as the iPhone, it is 15% thicker and 17% heavier &#8212; almost as heavy as the chunky G1.</p>
<p>The Verizon high-speed network on which the Storm runs is older and better-established than either the T-Mobile (DT) high-speed system the G1 uses or the AT&#038;T (T) 3G network used by the current iPhone. Where Verizon&#8217;s high-speed data coverage is strong, the Storm flies.</p>
<p>But, because it lacks Wi-Fi, the Storm can be much slower at Web access than its main competitors. I tested these Web speeds in two hotels in Silicon Valley. In the first, where Verizon reception was strong, the Storm trounced the iPhone on cellphone data speeds, averaging over 800 kilobits per second to the iPhone&#8217;s 621 kbps over AT&#038;T. But, when I switched the iPhone to use the hotel&#8217;s Wi-Fi network, it beat the Storm by 100 kbps or so.</p>
<p>At the second hotel, barely a mile away, the Storm&#8217;s lack of Wi-Fi hurt much more. There, Verizon&#8217;s signal was poor, and data speeds on the Storm averaged a horrible 96 kbps. But the iPhone on AT&#038;T averaged 459 kbps, and on Wi-Fi the iPhone averaged 785 kbps.</p>
<p>My test Storm, which was a near-final model missing only a few minor software tweaks, was also sluggish at some tasks. It took noticeably longer than the iPhone to flip the first photo from landscape to portrait orientation, or to start the process of flipping through a series of photos by swiping them with a finger. And some other tasks were also slow. It&#8217;s possible that production models will be quicker.</p>
<p>Rim has tweaked the familiar BlackBerry user interface for the touch screen, and in general these changes worked well. You select the menu item or icon you want with a light touch, then press down on the screen to activate or confirm your choice. There are even a couple of cool new touch features. For instance, in a list of emails, if you lightly touch and hold one entry, the Storm shows you all messages in that thread.</p>
<p>But this combination of a light touch followed by a hard press on the large screen took some practice, just like typing did. It befuddled several BlackBerry veterans at first.</p>
<p>And some common tasks took more steps than on the iPhone. For instance, emailing a link from a Web page required four steps on the Storm, versus two on the Apple device. The Storm&#8217;s email system will be familiar to every BlackBerry user. It has the same corporate email features as other BlackBerrys, and I was easily able as well to use a BlackBerry Internet email account and to set up several personal email accounts, including Gmail.</p>
<p>The Web browser is much improved over the one in older BlackBerry models, and offers multiple ways to view and navigate pages, including one in which a finger moves a cursor, just as on a PC. But I found that panning and zooming in the browser was a bit slower and more awkward than on the iPhone. And, to make some Web sites work properly, I had to dig through menus to change options.</p>
<p>Using the BlackBerry desktop software, I was easily able to synchronize my calendar and contact data over a cable from a Windows PC. (There&#8217;s also Mac software for the same task.) But, unlike the iPhone or the G1, the Storm doesn&#8217;t offer wireless synchronization from consumer services, only from corporate servers.</p>
<p>The Storm&#8217;s multimedia software isn&#8217;t as fancy as the iPhone&#8217;s, but it&#8217;s better than the G1&#8242;s, and worked very well in my tests.</p>
<p>Overall, the Storm is a very capable handheld computer that will appeal to BlackBerry users who have been pining for a touch-controlled device with a larger screen. And it offers yet another good option for anyone who is looking to buy one of the new, more powerful, pocket computers.</p>
<p><a href="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" title="Blackberry Storm Comparison Chart" rel="lightbox"><img src="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" width="380" height="192" alt="Blackberry Storm Comparison Chart" /></a></p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Hate Voice Mail? New Services Turn Recordings Into Text</title>
		<link>http://allthingsd.com/20070524/hate-voice-mail-new-services-turn-recordings-into-text/</link>
		<comments>http://allthingsd.com/20070524/hate-voice-mail-new-services-turn-recordings-into-text/#comments</comments>
		<pubDate>Thu, 24 May 2007 00:01:00 +0000</pubDate>
		<dc:creator>Sarmad Ali</dc:creator>
				<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Blackberry]]></category>
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		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[hand-held]]></category>
		<category><![CDATA[SimulScribe]]></category>
		<category><![CDATA[SpinVox]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[transcript]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[voice recognition]]></category>
		<category><![CDATA[voicemail]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20070524/hate-voice-mail-new-services-turn-recordings-into-text/</guid>
		<description><![CDATA[New services using voice-recognition technology aim to eliminate checking voice messages by transcribing them into text. To see how efficient they are at transcription, Sarmad Ali tested two such applications.]]></description>
			<content:encoded><![CDATA[<p>Punching in a password and listening to voice mails on hand-held devices is inconvenient &#8212; or rude if you&#8217;re in a meeting, at a party or in a restaurant.</p>
<p>A slew of new services using voice-recognition technology aim to eliminate the hassle of checking voice messages on wireless devices. These services transcribe recorded messages into text, which then is sent as email to email-equipped devices such as personal digital assistants and BlackBerrys, or as a short text message to phones that don&#8217;t have the email function. If in doubt about transcripts&#8217; accuracy, you can always click on the attached audio files or dial in to hear the original voice mail.</p>
<p>To see how efficient these services are at transcription, I tested two voice-recognition applications: one from start-up SimulScribe, based in New York, and another from Atlanta-based SpinVox, a subsidiary of SpinVox Ltd. of the U.K.</p>
<p>Overall, both services work pretty well and are easy to use. I was able to read transcribed texts in a fraction of the time I would have spent dialing in to hear them. I was also able to sift through my messages and go directly to the ones I wanted to check, as opposed to having to listen to every single one sequentially. And the transcripts end the hassle of having to jot down names, numbers or addresses.</p>
<p>Another advantage is that the transcribed messages are sent immediately after the voice mails. When I was on a train and passing in and out of reception areas, I got my written messages faster than if I had tried voice mail only. Users can forward the messages to others or reply by calling back, sending an email or text messaging.</p>
<p>Signing up with <a href="http://SimulScribe.com" rel="external">SimulScribe.com</a> took just minutes. After setting up an online account naming a cellphone carrier, I got a confirmation email with instructions on how to activate the service on my phone. SimulScribe, launched this past September, costs $9.95 a month for 40 transcribed messages plus 25 cents for each additional message. The service is compatible with all wireless carriers.</p>
<p>Currently, SimulScribe transcribes English voice mails only. A voice mail left on my phone in Spanish wasn&#8217;t transcribed at all. The company says it&#8217;s testing a Spanish system to add to the service in a couple of weeks.</p>
<p>Activating SpinVox&#8217;s Spin-my-Vmail on the phone was easy, too. After signing up on <a href="http://spinvox.com" rel="external">spinvox.com</a>, the company sends subscribers a guide to using the service on the phone. I was able to activate &#8220;call forwarding busy/no answer&#8221; to divert messages to my SpinVox voice mail just by changing a setting in my T-Mobile&#8217;s cellphone settings menu.</p>
<p>I received an email in my mailbox whenever someone left me a voice mail. Each had the number of the caller, the transcript, date and time the message was received, plus a message code I could type into the keypad after accessing my voice mail to hear the original audio.</p>
<p>U.S. customers can get a free one-year trial by sending an email to <a href="mailto:gamma@spinvox.com" rel="external">gamma@spinvox.com</a>, during which time the company expects to launch the service in the U.S. first through Cincinnati Bell and later through other carriers. Bloggers can also test Spin-my-Blog, which lets users speak a posting to their blogs from any phone. Sign-up for that is also at <a href="http://spinvox.com" rel="external">spinvox.com</a>.</p>
<p>SpinVox, first launched in the U.K. in May 2005, transcribes in English, French, Spanish and German. Unlike SimulScribe, messages left to me in Spanish were successfully transcribed.</p>
<p>One friend who left me a voice mail on both services said she was pleased to be reminded by SimulScribe that her message would be transcribed so she should speak slowly and clearly.</p>
<p>Users of SimulScribe get unlimited inbox storage so they don&#8217;t have to delete old mail. Both services work better with hand-held email devices such as Treos or BlackBerrys than with the cellphones that don&#8217;t have the email capability. The number of characters that can be transcribed into SMS text is limited.</p>
<p>With SimulScribe, long messages delivered by SMS are parsed over multiple text messages. The same happens when customers use SpinVox on CDMA cellphones. Customers using SpinVox on GSM phones like those from Cingular or T-Mobile fit three-minute calls on one text.</p>
<p>Sometimes, the transcriptions contain misspellings, missing words or unnecessary punctuation marks. A friend left me a voice mail on my cellphone with SpinVox&#8217;s Spin-my-Vmail service. She ended it by asking me if I was sick of Thai food, but the transcribed note, amusingly, turned it into: &#8220;Hi Sarmad, it&#8217;s Kain(?). I&#8217;m calling at 4:09(?). I just wanted to see what the plans were for tonight. Are you interest in dinner, are you up for Lasagna(?).&#8221;</p>
<p>Words &#8212; mostly names &#8212; spelled phonetically, some numbers and undecipherable words are usually followed by a question mark.</p>
<p>Aside from sporadic imprecision, I liked SimulScribe more, mostly because it eliminates the need to dial in any passwords to get a voice version of transcribed messages. But it&#8217;s hard to beat the free trial of SpinVox and its multiple-language transcription capability. Both services are a nice addition to hand-held devices if you can overlook a few nuisances.</p>
<ul>
<li>Email me at <a href="mailto:sarmad.ali@wsj.com" rel="external">sarmad.ali@wsj.com</a>. Walt Mossberg is on vacation. </li>
</ul>
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		<title>Dealing With Attachment Issues</title>
		<link>http://allthingsd.com/20051117/attachment-issues/</link>
		<comments>http://allthingsd.com/20051117/attachment-issues/#comments</comments>
		<pubDate>Thu, 17 Nov 2005 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Product News]]></category>
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		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[iPaq]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20051117/dealing-with-attachment-issues/</guid>
		<description><![CDATA[Walt Mossberg answers questions about troublesome email attachments and finding a hand-held mobile product that doesn't include a cellphone.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about troublesome email attachments and finding a hand-held mobile product that doesn&#8217;t include a cellphone.</p>
<p>If you have a question, send it to me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>, and I may select it to be answered here in Mossberg&#8217;s Mailbox.</p>
<hr />
<p class="question"> <em>I use a Macintosh, and sometimes when a Windows user sends me an email attachment, it comes through as a file called &#8220;winmail.dat,&#8221; which can&#8217;t be opened. Is there a way around this?</em></p>
<p class="answer"> Most attachments sent from Windows to the Mac come through fine, and vice versa. The situation you describe apparently occurs when the sender is using Microsoft Outlook and sends a &#8220;rich text&#8221; email that requires Outlook to decode. Since there isn&#8217;t a version of Outlook for the Mac&#8217;s current operating system, it comes through as a useless and mysterious winmail.dat file.</p>
<p>However, there is a free Mac program, called TNEF&#8217;s Enough, that can unlock the attachments buried in these winmail.dat files, so you can read and use them. You just save the unreadable attachment as a file on your hard disk, then open it in the free program, which converts it to a usable file or files. I have tested the program and it works well. It can be downloaded at: <a href="http://www.joshjacob.com/macdev/tnef/index.html" rel="external">www.joshjacob.com/macdev/tnef/index.html</a>.</p>
<p class="question"> <em>Is there a hand-held mobile product that would enable me to surf the Web and attend to a few emails, using my home&#8217;s existing Wi-Fi system? I have several desktops and laptops, so I don&#8217;t need another computer, and I don&#8217;t want a cellphone. I just want something less cumbersome than a laptop.</em></p>
<p class="answer"> A:Yes. Palm, Hewlett-Packard and others make PDAs (personal digital assistants) that don&#8217;t include cellphones but do include Wi-Fi receivers, email programs and Web browsers. Palm&#8217;s new $299 TX hand-held is a good example. So is HP&#8217;s iPAQ rx1955, which also is $299. Both have Wi-Fi Internet connectivity, large, bright screens and built-in email and Web-browsing software. The H-P is lighter, but the Palm&#8217;s screen has higher resolution. <a href="http://www.palm.com/us/products/handhelds/tx" rel="external">www.palm.com/us/products/handhelds/tx</a>. Information on the H-P is at <a href="http://www.hp.com" rel="external">www.hp.com</a>.</p>
<p style="text-align: center;"><em>*&nbsp;*&nbsp;*</em></p>
<p><em>Because of the volume of e-mail I receive, I can&#8217;t routinely answer individual questions by e-mail, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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