6 posts and columns on happiness

Update: Zappos's Tony Hsieh on His Magical Happiness Bus Tour and Hugging It Out With BoomTown

in News on August 24, 2010 at 9:30 am PT

Also, while in Vancouver, BoomTown tried to avoid the happiness-fueled hug-stalking of Tony Hsieh, the CEO of online retailer Zappos. To no avail. I interviewed Hsieh onstage at the Grow2010 conference. The topic was the upcoming nationwide bus tour for his new book, “Delivering Happiness: A Path to Profits, Passion, and Purpose,” which came out in June.

Terminally Happy Mayor of Zappos Meets Born-Grumpy Dictator of BoomTown: High Jinks Ensue!

in News on April 19, 2010 at 5:33 am PT

While in Las Vegas recently, BoomTown dropped in at the HQ of Zappos, the online retailer Amazon bought last summer in a deal valued at about $850 million. The company is well known for its culture of intense happiness, both in its high level of customer service and the enthusiasm of its employees. I can tell you first hand that I nearly went into a diabetic coma on my recent tour of the e-commerce company led by Zappos “Mayor” Jerry Tidmore.