AllThingsD » headphone

You Will Know Jack–Square CEO Dorsey Added to D9 Speaker Lineup

Kara Swisher — Tue, 24 May 2011 19:58:10 +0000

With the mobile payments space rapidly heating up, we thought it would be a perfect time to add the person most responsible for that current disruption–Square CEO and co-founder Jack Dorsey–to the speaker roster at the ninth D: All Things Digital.

By the way, Dorsey is the same man who also invented a little thing called Twitter, the groundbreaking microblogging service–where he also now serves as Executive Chairman and now its product guru once again.

In other words, Dorsey is just the kind of person Walt Mossberg and I are thrilled to have onstage at D9–a perfect entrepreneur to talk about the innovative product vision that has made tech in Silicon Valley so powerful.

Dorsey started Square in 2009, after serving as CEO of Twitter until 2008. A software engineer by training, he previously worked as a programmer at a bike courier dispatch service.

Just this week, Square made news by launching a new cash register for merchants and a new mobile wallet for consumers to make paying for retail goods extremely easy.

This is a quick development from the start-up’s original Square dongle and app, which allows consumers to use their smartphone or Apple iPad to accept credit card payments.

Square has distributed 500,000 of these dongles, which click into the headphone jack, and has recently said it is processing $2 billion in gross payment volume per month.

The new innovations should increase that if they catch on and Square can best a plethora of competitors, including a new digital wallet entry by Google (whose Executive Chairman Eric Schmidt will also be at D9 onstage demoing it too).

As Tricia Duryee wrote about Square’s latest effort:

It starts with the user’s card case, which must be set up in advance with a user’s credit card information. From the card case, the user will be able to see the menu of the restaurant, cafe or spa they are visiting. Users can click to order. When they go up to the register to pay, the consumer doesn’t hand over anything but their name.

Consumers and retailers will have to believe that using Apple products can be as safe and secure as big enterprise-grade systems that everyone is accustomed to seeing.

Square will also have to go up against a ton of other providers coming down the pike, including solutions from [eBay's] PayPal and payment giants such as Visa, MasterCard and American Express.

The San Francisco-based start-up recently received an investment from Visa.

Given that the future of the massive, badillion-dollar industry is at stake, it should make for a great interview session at D9.

Two New Devices Give Presentations Some Portability

Nick Wingfield — Thu, 11 Dec 2008 02:08:05 +0000

Digital projectors are the best way to get the biggest possible image for a PowerPoint presentation or a movie. But the projectors are often pretty big themselves, with even most “pocket projectors” too big to stuff into the typical pocket or laptop bag.

That is changing. A new miniature-chip technology from Texas Instruments (TXN) called pico is making digital projectors truly portable, instead of merely luggable. For the past couple of weeks, I’ve been using two of the first pico-based projectors on the market, Dell‘s M109S and Optoma’s Pico PK-101.

The products are designed for different customers with different needs. Dell (DELL) positions the 13-ounce M109S as a notebook companion, best suited for work presentations. The four-ounce Optoma projector is designed more as an iPod or digital-camera accessory for watching movies and slide shows on the go.

The Dell M109S

Their portability requires compromises, most obviously in brightness and image resolution. The Dell and Optoma projectors, respectively, support 11 and 50 lumens — a standard measure of projector brightness. That’s far dimmer than top-notch projectors that offer several thousand lumens. So neither product excels in well-lighted rooms, where overhead and ambient lighting overpower their images. You can compensate somewhat for this weakness by placing the devices closer to the surfaces onto which they’re projecting — for example, a wall. But the darker the room you use, the better.

At about the size of a candy bar, the $399 Optoma device is the smaller of the two projectors and the one with the most intriguing possibilities for expanding the tiny screen sizes of mobile devices like the iPod.

It’s powered by a rechargeable battery that Optoma says lasts for an hour on full brightness or two hours on a power-saving setting (the projector comes with two batteries). The projector has a tiny speaker, but people who want decent sound will need to use headphones or external speakers.

In theory, the Optoma device is small enough to bring along on a camping trip to show a film on the side of a tent, or to a restaurant, where you could inflict a vacation slide show on dinner mates by projecting onto a napkin or tablecloth.

I tested it on a recent airplane flight by projecting an episode of “Mad Men” from an iPod touch onto the back of the seat in front of me. The seat was a dark blue with embossing on it, so it didn’t work very well. It’s best to project onto an unmarked, light-colored surface. The quality of the image was better when I lay in bed one night, projecting a video onto a white ceiling.

Even under the most favorable circumstances, however, I found the images from the Optoma projector very dark, muddling the outlines of characters and action on screen. Although Optoma says you can get up to a 60-inch image from the projector, 45 inches was about as big as I could make the image before it got too fuzzy.

Optoma says the projector will ship with an iPod-compatible connector cable when it goes on sale in the U.S. on Dec. 15, though the unit I tested didn’t come with one. I connected the device to my iPod touch using a $50 cable from Apple (AAPL).

Compared with the Optoma device, the $449 Dell M109S is a behemoth, yet it’s still only about the size of a short stack of drink coasters. Most projectors weigh at least a few pounds, if not more, which is big enough to make them a hassle to carry around. I barely noticed the Dell projector inside my laptop bag.

Unlike the Optoma projector, the Dell M109S has to be plugged into an electrical outlet to work. It comes with an unsightly set of connectors for plugging the projector into a video source, such as the VGA port found on most laptops and a composite video plug that is standard on DVD players. I was, however, able to plug my iPod touch into the Dell projector using the $50 Apple cable.

And unlike the Optoma, the Dell doesn’t have speakers. To get sound for a movie, you’ll need headphones or speakers, like those on a laptop.

Despite its extra bulk, the Dell M109S literally outshines the Optoma projector. It produces a bright image that I found very watchable, even if it wasn’t high-definition. I projected the movie “James and the Giant Peach” onto an interior wall of my house, creating an image that was about 7 feet, measured diagonally.

The Dell M109S includes a capability called keystone correction, a standard feature in most projectors that adjusts a projected image to give it the proper dimensions, rather than the trapezoidal shape that results when a projector is angled upward. The Optoma projector doesn’t have this feature. To get a normal rectangular movie image, I had to hold the projector level, toward the projection surface.

For business travelers who do presentations or for people who want to create a theater-like experience in a hotel room, vacation house or against a sheet in the backyard, the Dell projector would be a good fit. For now, the Optoma projector is a good idea that needs refinement.

Email Nick.Wingfield@wsj.com. Walt Mossberg is on vacation.

Google Answers the iPhone

Walter S. Mossberg — Thu, 16 Oct 2008 04:02:04 +0000

In the exciting new category of modern hand-held computers — devices that fit in your pocket but are used more like a laptop than a traditional phone — there has so far been only one serious option. But that will all change on Oct. 22, when T-Mobile and Google bring out the G1, the first hand-held computer that’s in the same class as Apple’s iPhone.

[ See post to watch video ]

I have been testing the G1 extensively, in multiple cities and in multiple scenarios. In general, I like it and consider it a worthy competitor to the iPhone. Both devices run on fast 3G phone networks and include Wi-Fi. Both have smart-touch interfaces and robust Web browsers. Both have the ability to easily download third-party apps, or programs.

But the two devices have different strengths and weaknesses, and are likely to attract different types of users.

If you’ve been lusting after the iPhone’s functionality, but didn’t like its virtual keyboard or its user interface or its U.S. carrier, AT&T, the G1 may be just the ticket for you. But it does have some significant downsides.

By far, the G1′s biggest differentiator is that it has a physical keyboard, which is revealed by sliding open the screen. The keyboard proved only fair in my tests, with keys that are too flat and that can be hard to see in bright light, and with a bulge in the body on the right side that you have to reach over to type. But, for the many people who can’t stomach typing on glass, the G1 keyboard will be a welcome sight. It’s complemented by a BlackBerry-like trackball for navigation.

The G1 has a smart-touch screen like its iPhone rival, for Web browsing and downloading programs. But it has a physical keyboard for conventional typing.

The G1 has a removable battery and uses removable, expandable memory cards. And it’s even a bit cheaper than its Apple (AAPL) rival: $179 versus $199. Its data plan also costs less — $25 a month versus $30 — and includes 400 free text messages, which cost extra on the iPhone. There’s also a $35 plan that includes unlimited text messages. And both plans include free use of T-Mobile’s Wi-Fi hotspots.

The G1 has a slick, clever touch interface to go along with its keyboard, and it includes a powerful new operating system. The operating system, called Android, was built by Google (GOOG). It is slated to appear on other phones over time, though it likely will look different on other devices because it is fully open to modification by other companies.

On the G1, the touch interface is fast and smooth. Programs appear when you drag up a tab at the bottom of the screen, and notifications of new messages can be read by simply dragging down the top bar of the screen.

You get much more flexibility in organizing your desktop than on the iPhone. In addition to placing icons for programs there, you can add individual contacts, music playlists, folders, Web pages and more. You just press on the screen for a longer-than-usual time, and a list of items you can add appears. It also has a higher-resolution camera than the iPhone, but like the Apple phone, it can’t shoot video.

It’s also much easier to place a phone call on the G1 than on the iPhone. You can just start typing a contact name or phone number while on the home screen, sparing you the need to enter the phone or contacts program. And there’s a virtual phone keypad that allows you to avoid opening the physical keyboard just to dial a number. It’s also much easier to jump to the top and bottom of long lists.

The G1′s Web browser, built on the same technology as the iPhone’s, worked well at rendering scores of common sites in my tests. You can either pan around pages with your finger, or choose to view the whole page at once and zero-in on a section by moving a small rectangle around.

This first Android phone, which was largely designed by Google and built by Taiwan-based HTC, also includes some key features Apple omitted. These include a limited ability to copy and paste text, and the ability to send photos directly to other phones without relying on email, a common phone feature called MMS, or Multimedia Messaging Service. And, unlike AT&T (T), T-Mobile (DT) will even allow users to legally unlock the phone after 90 days and start using it on another carrier, provided you pay a hefty early-termination fee.

In my battery tests, the G1 lasted through the day, but I had to charge it every night. That’s better than the initial battery life on the current iPhone, though in fairness, Apple has improved the iPhone’s battery life through software updates, and I found them to be about the same for mixed use.

In my talk-time test, the G1 got just under its claimed five hours, about 19 minutes better than the iPhone.

There are two email programs: one for Google’s Gmail, another for all other email services. There’s an instant-messaging program that works with multiple services. There’s one program for accessing Google’s YouTube service and another for Google Maps. The G1′s Google Maps program even has a feature, coming soon as well to the iPhone, that offers photographic street views of certain locations. But the G1, unlike the iPhone, includes a compass that orients the street views as you walk.

The built-in download store for third-party programs, called Market, worked well in my tests. I was able to quickly download games, productivity programs, and other apps and, unlike Apple, Google says it isn’t blocking any programs.

However, the G1 also has downsides. It’s a chunky brick of a device. While it’s a bit narrower than the iPhone and feels OK in the hand, it’s almost 20% heavier and nearly 30% thicker. It also has a smaller screen and doesn’t accept standard stereo headphones.

The G1 also skimps on memory. It comes with only 1 gigabyte of storage, just one-eighth of what the base iPhone offers. To increase the G1′s memory, you have to lay out more money to buy a larger memory card.

The G1 also limits third-party applications to a paltry 128 megabytes of memory. At one point in my tests, after downloading a bunch of third-party programs, and adding songs and videos, the G1 warned me it was running out of room, a warning I have never seen on my heavily used iPhone.

Another downside for some users: The G1 is tightly tied to Google’s online services. While you can use non-Google email and IM services, the only way you can get contacts and calendar items into the phone is to synchronize with Google’s online calendar and contacts services. In fact, you can’t even use the G1 without a Google user ID and password.

The G1 doesn’t allow the use of Microsoft’s Exchange service for email, contacts or calendar items, or any other company’s over-the-air synchronization for contacts and appointments.

In my tests, synchronizing with Gmail, and with Google’s contacts and calendar applications, was smooth and fast. So, the G1 may be great for dedicated Google users, but not so good for folks who rely on competing calendar and contacts services from, say, Yahoo (YHOO) or Microsoft (MSFT). Future Android phones may not be so tightly tied to Google services, but the G1 is.

It also can’t synchronize any data at all directly with a PC or Mac. For instance, it can’t sync with Microsoft Outlook or Windows Media Player on a PC, with Apple’s iCal or Address Book programs on a Mac, or with iTunes on either Windows or the Mac. It has no PC-based synchronization software of its own, and it offers no way to automatically back up your settings, music, applications, videos or photos, either to a computer or to an online repository, though Google says it plans to add a backup feature.

To get Outlook or iCal data onto the G1, you must install add-on software. To get your songs, videos and photos onto the G1, you must plug the phone, or its memory card, into your computer and manually move the files over.

Overall, I found the G1′s user interface inferior to the iPhone’s. It lacks the iPhone’s ability to flick between multiple pictures and Web pages, or to zoom in and zoom out of a photo or Web page by simply using two fingers to “pinch” or expand the image. It also doesn’t automatically change the orientation of the screen from portrait to landscape simply by turning the phone.

Further, many common controls that are easily visible on the iPhone can be accessed on the G1 only by pressing a menu button or by using keyboard shortcuts you have to memorize. Examples are stopping the loading of a Web page or moving forward to the next Web page.

There’s also no on-screen keyboard even for quick tasks, such as typing Web addresses, so you’re constantly having to turn the phone and open the physical keyboard, which quickly becomes a pain.

The G1 also is a greatly inferior multimedia device when compared with the iPhone. Its music player, while adequate, isn’t as nice as the built-in iPod on the iPhone. And it lacks a video player altogether, though a rudimentary one can be downloaded from the Market. The G1 does come with a program for buying songs from Amazon (AMZN), which worked well in my tests.

And then there’s the network. Despite all the troubles AT&T has experienced with its fast 3G network, which is still being built out, that company has 3G service for the iPhone and other devices in 320 U.S. metro areas. By contrast, T-Mobile offers 3G in just 20 U.S. metro areas. Eight more cities are due to come online by year end, which will still leave T-Mobile’s 3G coverage far behind that of AT&T and Verizon (VZ), which will soon introduce its own iPhone competitor, the BlackBerry Storm.

I did 40 speed tests comparing the G1 and the iPhone to see how fast they could download a Web page over 3G. The tests, conducted in Scottsdale, Ariz., and Washington, D.C., showed the iPhone to be consistently faster, by an average of between 50 and 100 kilobytes per second, even though T-Mobile’s network was carrying much less traffic than AT&T’s.

Overall, the G1 is a very good first effort, and a godsend for people who prefer physical keyboards or T-Mobile but want to be part of the new world of powerful pocket computers.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Secret New iPhone Features

Walt Mossberg — Fri, 03 Aug 2007 19:00:33 +0000

One of the nice things about the iPhone is that, like the iPod, it can be easily updated by Apple with new features and bug fixes. When such new software is available, you are notified the next time you plug your iPhone into your computer and the new stuff is downloaded into the phone automatically.

Apple issued its first iPhone update this week. And, while the company billed it as merely a bug-fix and security-improvement patch, in fact it has several small feature improvements that Apple hasn’t announced or documented. These aren’t the big items, like an instant-messaging program, which may come later. But they make the phone nicer to use. Here are a few of these hidden new features I discovered after performing the update:

In the Favorites list in the Phone module, the iPhone’s equivalent of a speed-dial list, you can now have 50 entries instead of 20. This matches the capacity of the quick-dial list on the Palm OS version of the Treo.
In the email module, you can now automatically BCC yourself on every message you send, allowing you to get a copy without revealing to the sender that you are doing so. In the original iPhone software build, this option (in the Settings menu under “Mail”) only allowed you to CC yourself, which told the sender you were getting a copy and cluttered the address fields.
The iPhone can now play music through many previously incompatible car adapters and other external speakers originally designed for the iPod. In the first software build, the phone wasn’t recognized as a music source by some of these devices, which get the music through the iPod connector on the bottom rather than the headphone jack. For instance, after I did the update, I was suddenly able to route the iPhone’s music output through my car iPod adapter, which the iPhone had previously recognized only as a charger, even though it acted as both a charger and an audio adapter for my iPod.

I’m sure readers have found some other secret features in this first iPhone update. Let me know what they are.

Email me at mossberg@wsj.com.