AllThingsD » hot spot

The Streak 7: Bargain Tablet From Dell Is No Real Deal

Walter S. Mossberg — Thu, 10 Feb 2011 02:01:23 +0000

If you could get a tablet for the price of a smart phone, and if it also worked on one of the new, faster, 4G-class cellular networks, you’d jump at the chance, right? Dell and T-Mobile hope so, and that’s why they’ve brought out the Dell Streak 7, at just $200 with a two-year service contract.

[ See post to watch video ]

The Streak 7, Dell’s second effort to compete with Apple’s $500 iPad, is the least expensive tablet I’ve seen from a major manufacturer, and claims to be the first capable of 4G cellular speeds (it also has Wi-Fi). Like many planned iPad competitors, it runs Google’s Android operating system. It’s also the first I’ve tested using a fast new processor from nVidia, the Tegra 2, which will power a number of new tablets this year.

Unfortunately, after a week of testing, I found the compromises Dell made to get to that low price make it impossible for me to recommend the Streak 7. Its screen, battery life, and software are all disappointing, and vastly inferior not only to the iPad’s, but also to those on the Samsung Galaxy Tab, a high-quality Android tablet about the size of the Streak 7 released late last year. In other words, you get what you pay for.

Like the Galaxy Tab, the Streak 7 has a 7-inch screen, measured diagonally, or less than half the size of the iPad’s. But it’s large enough to be properly called a tablet, unlike Dell’s first Streak, an odd tweener device with a 5-inch screen—more like a big phone—that was released last year to a tepid response.

Dell concedes it wasn’t trying to build “the Cadillac of tablets” with the Streak 7, but was aiming for budget-conscious families and home use. Dell notes it has plans for a range of tablets with different prices, screen sizes and specs.

The Streak 7′s screen, battery life, and software are all disappointing. In other words, you get what you pay for.

The Streak 7 has some strengths. Like the Tab, it’s smaller and lighter than the iPad, so easier to hold in one hand. It plays Flash videos, which the iPad can’t. And it has front and rear cameras, unlike the iPad. It can also be used, unlike the iPad, as a Wi-Fi hot spot.

Also, I found its cellular data speeds impressive. In tests I conducted in Silicon Valley, the Streak averaged 4.63 megabits per second in download speed on T-Mobile’s souped-up 3G network (which it calls 4G because it claims similar speeds). That was nearly twice as fast as the download speeds provided by my hotel’s Wi-Fi network. Cellular upload speeds were a bit slower than Wi-Fi, but still averaged about 1.2 mps.

But, in my view, the Streak 7′s minuses outweighed its pluses. Let’s start with battery life. In my tests, the Streak 7 conked out after a pathetic two hours and 10 minutes of watching movies. That compares with about 11.5 hours of continuous video playback for the iPad and just under seven hours for the Galaxy Tab, when I tested them. In a more mixed-use pattern, including Web surfing, game playing, music, email and social networking, with some short videos thrown in, the Streak 7 lasted between 5.5 and 6.5 hours, still underwhelming for a tablet.

Dell says its target audience will use the Streak 7 plugged into wall outlets and TVs through an extra-cost dock, but I wouldn’t buy a tablet with battery life this poor.

Screen resolution also was so low as to be fuzzy at times, especially in reading small type, and viewing the screen at an angle often reduced the image to a ghostly outline. The Streak 7′s screen has a resolution of 800×480, below the much smaller iPhone screen, and well below the resolution of the iPad or the Galaxy Tab. While the internal chips drove video fine—as long as the batteries lasted—it looked worse than on the other two, as did photos.

The software also is a problem. It’s an older version of Android, called 2.2, which was never intended for tablets, and whose core apps—such as email, contacts and calendar—were designed for the smaller phone screens. Months ago, Samsung used the same version of Android on the Tab, but compensated by rewriting key apps to take advantage of the tablet screen, with more PC-like designs. Dell has done none of this on the Streak 7. All it added was a thin user interface called Stage featuring big, blocky widgets that group things like contacts and social updates, an old concept. It preloaded some kid-friendly and family-friendly apps, but some are mere come-ons that require downloading the full app.

Worse, the Streak 7 appears shortly before the true tablet-optimized version of Android, called Honeycomb, and Dell can’t promise that Streak 7 buyers can upgrade to Honeycomb. The company says the device has been designed to accommodate an upgrade, and is hopeful that it’s possible. But there is no guarantee. Buyers might get stuck with the old version built for phones.

Even on a tight budget, the Streak 7′s deficiencies might not make it worth the price. You’ll pay T-Mobile $30 or $50 a month for a capped data plan for two years. By contrast, the base iPad requires no payments to a cellular carrier, as it’s Wi-Fi only. Even if you buy the iPad with cellular connectivity from AT&T, there is no contract. You pay $15 or $25 a month and end the cell service at will, with no penalty.

You can buy the Streak 7 without a contract, but then it costs $450, too much for a device with its drawbacks, and only $50 less than the far superior base iPad. Even the Streak 7′s subsidized price of $200 is only $50 less than what its carrier, T-Mobile, charges for the better Galaxy Tab with a two-year contract.

Dell is serious about competing in the tablet wars, and it may produce a winner yet. But its first efforts, in my view, missed the mark.

Find all Walt Mossberg’s columns and videos at the All Things Digital website, walt.allthingsd.com. Email him at mossberg@wsj.com.

Verizon Beats AT&T in Voice Calls for iPhones

Walter S. Mossberg — Thu, 03 Feb 2011 02:01:45 +0000

For millions of iPhone owners, or would-be iPhone owners, who dislike AT&T’s wireless service or prefer Verizon Wireless service, liberation is at hand. Starting Feb. 10, Apple’s iconic smart phone finally will be available in the U.S. on a second carrier, Verizon, instead of just on AT&T, which has been the exclusive iPhone network since the device launched in 2007. Current Verizon customers can pre-order the iPhone Thursday.

[ See post to watch video ]

Complaints about dropped voice calls, or calls that can’t be initiated, on AT&T’s service, especially on iPhones, have been legion. Meanwhile, Verizon has enjoyed a general reputation for reliable voice service. So, many frustrated AT&T iPhone users and those scared off by reports of dropped calls, or simply loyal to Verizon, have been eagerly anticipating this move. To these people, I’m here to say: Yes, there are some major benefits to having your iPhone on Verizon, but, as with all good things, there are also trade-offs.

I’ve been testing a Verizon iPhone 4 and comparing it to an AT&T iPhone 4, which has been out since last summer. The phones themselves are essentially identical, except for the fact that they have different radios inside to accommodate the two carriers’ differing network technologies. They aren’t interchangeable.

On the big question, I can say that, at least in the areas where I was using it, the Verizon model did much, much better with voice calls. In numerous tries over nine days, I had only three dropped calls on the Verizon unit, and those were all to one person who was using an AT&T iPhone in an especially bad area for AT&T: San Francisco. With the nearly identical AT&T model, I often get that many dropped calls in one day.

Calls on the Verizon unit were mostly crisp and clear, including speakerphone calls and those made over my car’s Bluetooth connection. On my first full day of testing, I did have several Verizon calls that dropped out for a few seconds, before recovering. Apple attributed this to a very minor glitch I’d encountered in my initial setup of the phone and urged me to reboot it. I did and suffered no more momentary dropouts.

The Verizon model also introduces a feature that some iPhone power users have been craving but that AT&T hasn’t allowed in the past: the ability to use the phone, for an extra monthly fee, as a Wi-Fi hot spot for Internet connectivity to multiple laptops or other devices. In my tests, this worked fine with Windows and Macintosh laptops, and an iPad. Wednesday afternoon, AT&T countered by announcing a similar Wi-Fi hot spot plan for the iPhone at an unspecified future date.

For an extra fee, Verizon iPhone users can use the phone as a Wi-Fi hot spot. AT&T has rushed to counter this feature with one of its own.

Also, Verizon is, for an unspecified but limited time, offering an unlimited $30 a month data plan for the iPhone. That is something AT&T once offered new customers, but has since replaced with capped plans offering fixed amounts of data at $15 or $25 a month. (Existing AT&T customers have been allowed to keep their $30 unlimited plans.)

What about the trade-offs? Chief among them is data speed. I performed scores of speed tests on the two phones, which I used primarily in Washington, and its Maryland and Virginia suburbs, and for part of one day at Chicago’s O’Hare Airport. In these many tests, despite a few Verizon victories here and there, AT&T’s network averaged 46% faster at download speeds and 24% faster at upload speeds. This speed difference was noticeable while doing tasks like downloading large numbers of emails, or waiting for complicated Web pages to load. AT&T’s speeds varied more while Verizon’s were more consistent, but overall, AT&T was more satisfying at cellular data.

Also, because Verizon’s iPhone—like most other Verizon phones—doesn’t work on the world-wide GSM mobile-phone standard, you can’t use it in most countries outside the U.S. AT&T’s iPhone does work on this standard, and can be used widely abroad, albeit at very high roaming rates. In the midst of my testing, I had to travel to Hong Kong, one of the few countries where the Verizon iPhone functions. But even there, it only worked for voice, not data, at least in the areas where I was working. The AT&T model handled both voice and data everywhere I tried it there.

Finally, the Verizon model can’t fetch Internet data at the same time it is making a voice call, something the AT&T model can do. In fact, if you try to, say, call up a Web page while on a voice call with the Verizon model, you get an error message warning the two things can’t be done simultaneously. While this distinction is a weapon in the war of words between the carriers, I doubt it’s a big deal for most average users. My guess is that the most common things you’d want to check while talking would be your calendar, contacts and notes. And, in my tests, it was possible to check all those things on the Verizon model during calls, even though I have them set up to sync via the Internet.

I did have some issues with the Verizon model. In the D.C. area, long a coverage stronghold for Verizon, it kept switching briefly from 3G mode to slower 2G mode. This didn’t affect voice quality, and didn’t last long, but it slowed data downloads drastically for short periods. Also, on my first day of testing—after the setup glitch but before I rebooted—the Verizon phone showed poor battery life, and had trouble connecting to my car’s Bluetooth setup. After that, these problems disappeared. Bluetooth worked fine and I was able to make it through a day with the battery on both phones.

Apple lists the specs on the two models as identical. They both start at $199, both have the same battery-life rating, both run the same operating software. In my tests, I was easily able to transfer all my apps, music, photos, settings, music and videos from the AT&T iPhone to the Verizon model, using iTunes, and I didn’t run into any apps or media that failed to work as expected.

Prices for voice and data plans are a bit different. The least you can pay monthly for an iPhone on Verizon is $75, which includes 450 voice minutes, 250 text messages and unlimited data. On AT&T, you can pay just $65, but your data is limited to a paltry 200 megabytes, though you get 1,000 text messages in this scenario.

The Verizon wireless hot-spot plan costs $20 a month for 2 gigabytes of data, but gets expensive if you run over: $20 for each extra gigabyte.

One big question about the Verizon iPhone that neither company is answering is whether it will be updated to a new iPhone 5 model when the AT&T model is updated. Such updates typically have occurred in June or July, which could make people who buy a Verizon iPhone now resentful that their new phone was bested so soon. Of course, Verizon customers who wait might be resentful if their version of the iPhone isn’t upgraded at the same time as AT&T’s.

Officials at both Apple and Verizon will only say they don’t intend to make Verizon customers unhappy, but that could mean anything.

Bottom line: In my tests, the new Verizon version of the iPhone did much better at voice calling than the AT&T version, and offers some attractive benefits, like unlimited data and a wireless hot-spot capability. But if you really care about data speed, or travel overseas, and AT&T service is tolerable in your area, you may want to stick with AT&T.

See a video of Walt Mossberg discussing the Verizon iPhone at WSJ.com/PersonalTech. Find all his columns and videos at the All Things Digital website, walt.allthingsd.com. Email him at mossberg@wsj.com.

Security Software, Taxes and Wi-Fi for iPads

Walt Mossberg — Wed, 02 Feb 2011 23:00:02 +0000

I have a Windows PC. Microsoft sends regular updates to their “computer protection” software. Do I still need other security software?

It depends what you mean by “computer protection” software.

If you are using Microsoft Security Essentials, then you already have security software and don’t need another brand, unless you are unhappy with it.

If you are referring to general security updates to Windows, these do close vulnerabilities in Windows, but don’t obviate the need for security software.

I’m an accountant and do a few tax returns for my clients in my spare time. Would you please give me some recommendations on a computer that I could use for preparing tax returns and filing them electronically?

While preparing tax returns might require some skill on your part, it doesn’t require an especially powerful computer, or one configured in any particular manner. Pretty much any PC or Mac on the shelves can do it.

If you have a favorite tax software program, perhaps one geared more to accountants than to average consumers, you might check its system requirements and be guided by these.

For instance, if it runs on only certain versions of Windows, or requires a certain amount of memory, you should buy accordingly.

We have two new iPads, the models with only Wi-Fi connectivity. Can I use the Wi-Fi hot-spot feature of an Android phone to provide them with Internet access?

Although I haven’t tested this scenario, I see no reason why not.

The hot-spot feature creates a Wi-Fi network from a cellular data connection and should work with any Wi-Fi capable device, including your iPads.

You can find Mossberg’s Mailbox and all of Walt Mossberg’s other columns online at the All Things Digital website, http://walt.allthingsd.com. Write to Walt at mossberg@wsj.com.

Verizon on AT&T Suit: There’s a Word for That. "Junk."

John Paczkowski — Thu, 05 Nov 2009 21:36:51 +0000

“Verizon is displaying maps of the United States that purport to show each carrier’s ’3G’ coverage. The maps use color to depict the areas of the country in which each carrier has ’3G’ coverage and blank or white space in the areas of the country where ’3G’ coverage is not available. Consumers are interpreting the white or blank space on the maps to mean that AT&T customers who are not in an AT&T ’3G’ coverage area have no wireless coverage whatsoever, and therefore have no ability to use their wireless devices for any purposes in vast areas of the country. This interpretation is not surprising as Verizon, in its own coverage maps, uses white space to inform customers that no coverage of any kind exists. Contrary to the misleading message conveyed by Verizon’s advertisements, AT&T customers can fully use their wireless devices outside of a ’3G’ coverage area and undisputedly have coverage in areas depicted by the white or blank spaces on the maps used in Verizon’s advertisements.”

– Excerpt from AT&T’s complaint against Verizon

If AT&T’s lawsuit over Verizon’s allegedly misleading “there’s a map for that” wasn’t a public relations mistake to begin with, it will be by the time Verizon gets through with it. Responding to the suit today, Verizon (VZ) rep Jeffrey Nelson used it to stoke public perception that AT&T’s (T) network is inferior to Verizon’s.

“This is a junk lawsuit. It has no merit,” Nelson told Adweek. “It’s surprising that rather than defend the ‘blue’ hot spots on their 3G map, our competitor instead focuses on their white spaces. The maps clearly note that the comparisons are of 3G service, and further note that voice and data services are available in other places.”

Way to draw attention away from Verizon’s claim of a superior network coverage, AT&T.

Ask's Small Search Share = Garugantuan Ad

Peter Kafka — Thu, 21 May 2009 19:35:18 +0000

This one’s pretty straightforward: IAC’s Ask.com search engine has struggled for years to gain traction against the likes of Google (GOOG) and Yahoo (YHOO) without success. It now commands a whopping 3.8 percent of the U.S. market according to comScore (SCOR). IAC (IACI) doesn’t break out revenue for the search engine, but said it declined in the most recent quarter.

One way to fix that: Turn the entire homepage into a giant ad. Like this one for Fox’s newest iteration of “Night At The Museum” (click to enlarge):

Web sites like News Corp.’s (NWS) MySpace have been turning their homepages into giant ads for quite some time, and in some cases it’s been very effective. But as far as I know, this is the first time a search engine has tried it. I’ve got a query (get it?) into the Ask folks and will report back when I hear from them.

UPDATE: Ask spokesguy Nicholas Graham tells me that this isn’t the first time the search engine has offered up its homepage for takeovers. Ask has done it a couple times for charitable causes and it did the same thing last November for “Quantum of Solace,” the most recent James Bond flick. In the case of both that movie and the new “Night at the Museum,” Ask doesn’t get paid for the ad–instead, it gets an in-kind payment via mentions in the films.

Here’s a screenshot of the last takeover Ask did, in April, for Autism Speaks. In that case, the takeover ads also featured hot spots (the boxed question marks) that turned into questions when users moused over them (click to enlarge).

Sharing Where You Are When You Care to Share

Nick Wingfield — Thu, 21 May 2009 01:02:03 +0000

There’s a tendency in the Twitter era for people to share copious details of their lives with online pals. One way to do that is through new mobile-phone services that let people share their physical locations using the tracking technology inside modern cellphones.

While these location-sharing services have some interesting possibilities, they also raise some disturbing implications for privacy — or maybe it just seems that way if, like me, you’re over 35 years old. Lately I’ve been testing a cellphone location-sharing service that I found simple, useful and non-creepy enough that I can imagine people thirtysomething and older using it.

Send a ‘Glympse’ to share your location

The free service is called Glympse, from a company of the same name that has designed it to share your location with friends and colleagues in small increments of time — glimpses, as the name implies, of your whereabouts. Glympse just released a test version of the service as an application for the G1, a phone offered by T-Mobile that runs Google’s (GOOG) Android operating system.

The company will release versions of Glympse for BlackBerry, Windows Mobile, iPhone and Nokia (NOK) phones in the coming weeks. Users can download the Glympse software onto G1 phones through Android Market, the online clearinghouse for applications for Android phones.

I used Glympse on an iPhone and a G1 and, for comparison, tried out a couple of other location-sharing applications, Google Latitude and Loopt. When you start the Glympse application, it identifies where you are on a map using a combination of location technologies in cellphones, including GPS satellites, Wi-Fi hot spots and phone towers.

Your location isn’t shared with others until you “send a Glympse” to someone. The software allowed me to send a Glympse with my location for selected chunks of time lasting anywhere from zero minutes to four hours. Picking zero minutes shared only my location at the moment of sending, while selecting four hours meant the recipients of my Glympse could track me for that period of time, wherever I went.

The sender of a Glympse can address it by entering a recipient’s email address, or a mobile-phone number for a text message. Recipients get a message with a link to a map on a Web page. A nice thing about the service is that it doesn’t require recipients to have the Glympse software, though the experience is richer when they do.

Sending a Glympse can be helpful anytime a friend, family member or colleague is expecting you. You can send a Glympse that lets a friend know you’re stuck in heavy traffic (although it’s wise to do that before you’re on the road to stay safe and, in some states, to avoid breaking the law). Parents can insist that teens send a Glympse when they go out for the evening.

Bryan Trussel, the CEO of Glympse, sent me several Glympses with short messages like “late lunch meeting” and “headed home” to explain where he was going. On the G1, I could see an icon representing Mr. Trussel moving around a map as he drove through the streets of Redmond, Wash., including his speed. I was also able to see traffic conditions, which would have been helpful if he had been running late. Glympse gave me a similar view of his location through a Web browser running on my PC. On the iPhone, the experience was more static, forcing me to reload a Web page to get a fresh view of Mr. Trussel’s whereabouts. Glympse says it will fix this so users of the iPhone can watch someone’s location in real time.

I encountered a bug with the service when I sent a couple Glympses to my own cellphone and that of a colleague — both BlackBerrys and neither of which had Glympse software. Both Glympses linked to high-level maps suggesting I was somewhere in North America, which wasn’t very helpful, even if it was technically accurate. The company couldn’t figure out what the problem was, and it eventually stopped happening for me too.

Once a Glympse expires, the service no longer tracks the sender’s location. It will show the sender’s last known location for 48 hours after the Glympse expires. Glympse may some day use your location information to target advertising to you, but the company isn’t doing that for now.

I’m far more comfortable with this form of finite location-sharing than the approach used by other services. Google Latitude lets you share your location to only a list of friends. It gives you the option of turning location sharing off or, through a “city level” option, it reveals only your general whereabouts. Loopt similarly allows you to set options to show, or hide your location from all or some online friends. A feature called Loopt Mix lists strangers you can send messages to in your general vicinity — many of whom seemed to be looking for romantic partners in my area.

Despite these controls, I easily forgot I was sharing my location with these two services. This might be fine for someone who enjoys being tracked down by friends during a night out on the town or is diligent about changing privacy settings when they want to go stealth.

I’m too lazy to manage my privacy so closely though. I don’t mind giving friends a look at my location, but only if I know the invitation isn’t open-ended.

Email nick.wingfield@wsj.com.

AT&T: We Crippled SlingPlayer TV App

Peter Kafka — Wed, 13 May 2009 10:55:48 +0000

Mystery solved, sort of: AT&T is taking the blame for crippling the SlingPlayer iPhone app.

The program, created by Echostar’s (SATS) Sling group, is designed to let users watch TV shows, beamed from their own sets, on the iPhone. It goes on sale for $29.99 today via Apple’s (AAPL) iTunes store–but without the ability to work over AT&T’s 3G network.

That’s our decision, says AT&T (T). The company’s rationale: The iPhone’s too powerful, and our network isn’t powerful enough.

That’s the gist of its argument, which both makes sense and confuses. AT&T says the Sling app could consume lots of network capacity, which is straightforward enough. But you can already use Sling apps for other handsets, like the BlackBerry, on AT&T.

The difference, AT&T says, is that the iPhone really isn’t a phone at all, but a PC that happens to make phone calls. “We consider smartphones like the iPhone to be personal computers in that they have the same hardware and software attributes as PCs.”

No argument there, either. But again, given that you can use the SlingPlayer over AT&T’s spectrum using different devices, it seems as if AT&T is really making a different argument: Just because you can watch TV on other devices doesn’t mean you will. But if we give people the chance to watch TV on iPhone, they’ll flock to it–and our network can’t handle that.

See for yourself. Here’s AT&T’s full statement, via Engadget:

Slingbox, which would use large amounts of wireless network capacity, could create congestion and potentially prevent other customers from using the network. The application does not run on our 3G wireless network. Applications like this, which redirect a TV signal to a personal computer, are specifically prohibited under our terms of service. We consider smartphones like the iPhone to be personal computers in that they have the same hardware and software attributes as PCs.

That said, we don’t restrict users from going to a Web site that lets them view videos. But what our terms and conditions prohibit is the transferring, or slinging, of a TV signal to their personal computer or smartphone.

The Slingbox application for the iPhone runs on WiFi. That’s good news for AT&T’s iPhone 3G customers, who get free WiFi access at our 20,000 owned and operated hot spots in the U.S., including Starbucks, McDonalds, Barnes & Noble, hotels, and airports. AT&T is the industry leader in WiFi.

[Image credit: Markhillary]

Some Favorite Apps That Make iPhone Worth the Price

Walter S. Mossberg — Thu, 26 Mar 2009 01:02:03 +0000

Despite all the economic misery, the past nine months have been a little like the heady days of the early 1980s when the personal computer was just getting rolling and new software programs were popping up like weeds.

That’s because we have a new computing platform, the modern hand-held computer, which is also attracting new software and new functions in droves.

[ See post to watch video ]

The leader in this phenomenon has been Apple’s iPhone, though I expect that this year a few competitors will also begin to attract loads of apps, or widgets. These are small software programs, easily downloaded and purchased, that often connect to the Internet to perform a specific function.

We’ve seen this before, on a smaller scale, with third-party software for the original Palm (PALM) platform, for Windows Mobile, and, to a limited extent, for the BlackBerry. But these new apps can be far more sophisticated, and they are appearing at a much faster rate.

iPhone’s App Store logo

To give you an idea of the scale of this phenomenon, in just the nine months since Apple (AAPL) opened the iPhone App Store, around 25,000 apps have been published for the iPhone and its close cousin, the iPod Touch. And there have been 800 million downloads of these apps, according to Apple. That’s impressive.

So, this week, I thought I’d present minireviews of some of the apps I find myself using most often, in no particular order. You may have an entirely different list of favorites. I am not saying these are the best apps on the iPhone, only that they do their jobs and make the device much more useful for me. All can be found in the app store, by searching on their names.

Tweetie ($2.99): There are many apps for using Twitter, but I use this one. It not only does a great job of showing me the social network’s short, but numerous, postings, but also makes it easy to track topic trends, to post my own entries, and to conduct and save searches.

Facebook (free): This official iPhone app from Facebook covers the core functions of the full Web site. It allows you to view and upload status messages and photos, to check in on your friends, to manage friend requests, and to handle the service’s internal email and chats.

Kindle (free): This is Amazon’s iPhone software version of its $359 Kindle e-book reader. It lacks some of the fancier features of its hardware counterpart, like the ability to create notes or to look up words. But it gives you rapid access to any Kindle e-books you’ve bought, helps you buy new ones and makes the e-books easy to read on the iPhone. It can be used without a hardware Kindle, but if you have both, Amazon (AMZN) will synchronize the two devices so each knows the exact spot where you left off reading on the other.

ICE (99 cents): This app, whose name stands for In Case of Emergency, puts a big Red Cross-style icon on your iPhone’s screen. When the icon is tapped, the app displays your name and contact information; the names and info for your doctors or other emergency contacts; and lists of your medical conditions, allergies and the medications you take. I keep it on my iPhone’s home screen.

Easy Wi-Fi ($2.99): If you hate typing in all the log-in information for the commercial Wi-Fi hot spots to which you subscribe, this app is for you. It automates the process so you have to press only one button. For each of the networks you use, you have to type in your log-in info only once. After that, Easy Wi-Fi will do it for you.

ReaddleDocs ($9.99): A number of iPhone apps allow you to synchronize files with a PC or Mac, but ReaddleDocs stands out. It has too many features to list here, but my favorite is that you can simply send an email with an attached file to a special email address Readdle provides and, very shortly, that file will appear on your iPhone. There, it can be stored and read (though not edited). You can organize your files in folders, and even send them to others. The app works with Microsoft Office files, PDF files and more.

Quordy ($2.99): There are thousands of games for the iPhone and Touch, but Quordy is the one I turn to most often. Much as in Boggle, it requires you to form as many words as possible from a random screen of letters in a set time period. You can challenge others, either nearby or over the Internet, to play the same game board you did and compare results. Or you can just play solo.

Google Mobile (free): Sure, the iPhone has a fine Web browser with a built-in Google search box, but this app makes searching in Google (GOOG) even easier, with instant search suggestions, searches based on your location, and even the ability to enter search terms by speaking them rather than typing them, though I find the voice feature unreliable.

If you own an iPhone or iPod Touch, the App Store is what makes your device worth its price. It’s the software, not the hardware, that makes these gadgets compelling.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.