Salesforce Buys Small Contact Management Start-Up Etacts

Salesforce has bought Etacts, the contacts management tool, according to a source familiar with the matter. Etacts informed users today that it will shut down as of January 31 in order to “pursue other opportunities.”

What Facebook Messages Means and Why You Should Care

Facebook yesterday launched an interesting product that tries to get at the heart of how highly connected people communicate casually. CEO Mark Zuckerberg and others from the company reiterated over and over again (see my live notes; the repetition is excessive) that the product is “not email.”

Live from Facebook's Email Messages Launch

Facebook has called the press to yet another launch event, this time in San Francisco for a new Facebook email system. Luckily, they brought their own cafeteria chairs so our butts will feel right at home after a long summer of launches at the company’s Palo Alto, Calif., office.

Microsoft Reaches for the Sky With Its Kin Phone

Finally, after years of churning out corporate-centric smartphones, Microsoft has designed a homegrown, cool and truly consumer-focused mobile device. Katie reviews the Kin.

Social-Networking Software Becomes Neighborly

We tested Meebo, Adium and Digsby, free instant-messaging programs that work by being a one-stop shop for online communication. All three are straightforward and work without much effort or instruction.

iPhone 2.0–Good, Fast, Cheap: Pick Two.

Choosing a smartphone reminds me of the old adage from product-design people: “Good, fast, cheap: Pick two.” Much more so than a personal computer, a smartphone is an exercise in compromise. This will continue to be obvious even after Apple announces “iPhone 2.0″ at this week’s conference for Macintosh and iPhone software developers.

Downloading Email at Work and Home

This week Walt Mossberg answers questions about downloading email to both home and work computers, the differences in Treo models and transferring files between Windows systems.