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	<title>AllThingsD &#187; insurance</title>
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		  <title>All Things Digital</title>
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		<title>Sprint's Virgin Mobile Tries "Open Enrollment" for Cellphone Insurance</title>
		<link>http://allthingsd.com/20120501/sprints-virgin-mobile-tries-open-enrollment-for-cellphone-insurance/</link>
		<comments>http://allthingsd.com/20120501/sprints-virgin-mobile-tries-open-enrollment-for-cellphone-insurance/#comments</comments>
		<pubDate>Tue, 01 May 2012 14:18:44 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Virgin Mobile]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=201907</guid>
		<description><![CDATA[Although Virgin Mobile normally requires those who want to insure their cellphone to do so when they buy the device, the prepaid carrier is offering its customers a second chance. The company is running an "open enrollment" through the end of May, allowing any customer to sign up for a $5-per-month program that covers loss, theft and damage.]]></description>
			<content:encoded><![CDATA[<p>Although Virgin Mobile normally requires those who want to insure their cellphone to do so when they buy the device, the prepaid carrier is offering its customers a second chance. The company is running an &#8220;open enrollment&#8221; through the end of May, allowing any customer to sign up for a $5-per-month program that covers loss, theft and damage.</p>
]]></content:encoded>
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		<title>Departing Yahoo Product Exec Pops Up at eHealth</title>
		<link>http://allthingsd.com/20120323/departing-yahoo-product-exec-pops-up-at-ehealth/</link>
		<comments>http://allthingsd.com/20120323/departing-yahoo-product-exec-pops-up-at-ehealth/#comments</comments>
		<pubDate>Fri, 23 Mar 2012 22:02:07 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Bill Shaughnessy]]></category>
		<category><![CDATA[board]]></category>
		<category><![CDATA[EHealth]]></category>
		<category><![CDATA[health]]></category>
		<category><![CDATA[Industry Moves]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[member]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[product]]></category>
		<category><![CDATA[Silicon Valley]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=189703</guid>
		<description><![CDATA[Top Yahoo product exec Bill Shaughnessy, who recently left the Silicon Valley Internet giant, is joining eHealth as president and COO. Shaughnessy, who will also become a board member at the online health insurance company, was SVP of product management and product marketing at Yahoo, and had previously worked at Microsoft.]]></description>
			<content:encoded><![CDATA[<p>Top Yahoo product exec Bill Shaughnessy, who <a href="http://allthingsd.com/20120307/exclusive-high-ranking-yahoo-product-exec-shaughnessy-departs/">recently left</a> the Silicon Valley Internet giant, is <a href="http://www.marketwatch.com/story/ehealth-inc-announces-management-changes-2012-03-22">joining eHealth</a> as president and COO. Shaughnessy, who will also become a board member at the online health insurance company, was SVP of product management and product marketing at Yahoo, and had previously worked at Microsoft.</p>
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		<title>Samsung's Galaxy S II Beats the iPhone 4S -- At Least When You Drop Them</title>
		<link>http://allthingsd.com/20111017/samsungs-galaxy-sii-beats-the-iphone-4s-at-least-when-you-drop-them/</link>
		<comments>http://allthingsd.com/20111017/samsungs-galaxy-sii-beats-the-iphone-4s-at-least-when-you-drop-them/#comments</comments>
		<pubDate>Mon, 17 Oct 2011 19:42:51 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[damage]]></category>
		<category><![CDATA[drop]]></category>
		<category><![CDATA[drop test]]></category>
		<category><![CDATA[Galaxy SII]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPhone 4S]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[SquareTrade]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=132966</guid>
		<description><![CDATA[Forget comparing features, just drop them from shoulder height and see which survives. That was the approach taken by SquareTrade and yes, we've got video!]]></description>
			<content:encoded><![CDATA[<p>While most reviews focus on comparing features or performance, another way to compare leading smartphones is just to drop them from shoulder height and see which survives.</p>
<p>That&#8217;s the method preferred by the folks at SquareTrade, who sell insurance for all manner of electronics.</p>
<p><img src="http://allthingsd.com/files/2011/10/Screen-Shot-2011-10-17-at-12.23.24-PM-380x205.png" alt="" title="Screen Shot 2011-10-17 at 12.23.24 PM" width="380" height="205" class="alignright size-Medium380 wp-image-132973" /></p>
<p><a href="http://allthingsd.com/20110523/squaretrade-puts-ipad-2-to-the-drop-test/">As they have done with past Apple gear</a>, they went out, bought the latest iPhone and dropped it until its screen was a cracked mess. This time, though, they compared it with Samsung&#8217;s Galaxy S II &#8212; probably the nearest competitor saleswise to the iPhone when it comes to the leading smartphones.</p>
<p>In this test, which was limited to dropping one phone apiece, the Galaxy S II fared considerably better, surviving both a shoulder-height drop and a face-down fall. The iPhone, meanwhile, got considerable damage even in a waist-high drop and saw its screen thoroughly wrecked when dropped face down onto concrete.</p>
<p>While the tests are clearly designed as a push for insurance for <a href="http://allthingsd.com/20111017/apple-says-iphone-4s-sales-top-4-million-in-first-weekend/">those 4 million new iPhone owners</a>, they also make the case for a nice protective holder for the Siri-packing smartphones.</p>
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		<title>RelayRides Tops Off the Tank to Fuel Car Sharing Service</title>
		<link>http://allthingsd.com/20110817/relayrides-tops-off-the-tank-to-fuel-car-sharing-service/</link>
		<comments>http://allthingsd.com/20110817/relayrides-tops-off-the-tank-to-fuel-car-sharing-service/#comments</comments>
		<pubDate>Wed, 17 Aug 2011 13:00:20 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[AirBnB]]></category>
		<category><![CDATA[August Capital]]></category>
		<category><![CDATA[car sharing]]></category>
		<category><![CDATA[Google Ventures]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[Lisa Gansky]]></category>
		<category><![CDATA[peer to peer]]></category>
		<category><![CDATA[RelayRides]]></category>
		<category><![CDATA[Shasta Ventures]]></category>
		<category><![CDATA[The Mesh]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[VC]]></category>
		<category><![CDATA[venture capital]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=110898</guid>
		<description><![CDATA[RelayRides, a car-sharing service which connects people with available cars nearby, has added an additional $3.6 million to its first round of capital. It has now raised $10 million. Shasta Ventures and Lisa Gansky, author of The Mesh: Why the Future of Business Is Sharing, are joining Google Ventures and August Capital in the round, which will pay for its expansion in San Francisco and Boston.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.RelayRides.com">RelayRides</a>, a car sharing service which connects people with available cars nearby, has added an additional $3.6 million <a href="http://allthingsd.com/20110304/relayrides-puts-underemployed-cars-to-work-video/">to its first round of capital</a>. It has now raised $10 million. Shasta Ventures and Lisa Gansky, author of The Mesh: Why the Future of Business Is Sharing, are joining Google Ventures and August Capital in the round, which will pay for its expansion in San Francisco and Boston.</p>
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		<title>O.co Taps Home and Auto Insurance to Grow Discount Shopping</title>
		<link>http://allthingsd.com/20110718/o-cos-accelerates-into-home-and-auto-insurance/</link>
		<comments>http://allthingsd.com/20110718/o-cos-accelerates-into-home-and-auto-insurance/#comments</comments>
		<pubDate>Mon, 18 Jul 2011 13:00:56 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[auto]]></category>
		<category><![CDATA[cars]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[home]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[o.co]]></category>
		<category><![CDATA[Overstock.com]]></category>
		<category><![CDATA[Patrick Byrne]]></category>
		<category><![CDATA[shopping]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=98972</guid>
		<description><![CDATA[Overstock.com has been slowly trimming its name down to a more snappy O.co, while simultaneously increasing the number of businesses in which it operates.]]></description>
			<content:encoded><![CDATA[<p>Overstock.com has been slowly trimming its name down to a more snappy O.co, while simultaneously increasing the number of businesses in which it operates.</p>
<p><img class="alignright size-medium wp-image-98975" title="O.co Also known as Overstock.com" src="http://allthingsd.com/files/2011/07/O.co-Also-known-as-Overstock.com--380x100.png" alt="" width="380" height="100" />Earlier this year, it started selling discounted hotel rooms, and today it is announcing that it will offer deals on <a href="http://www.o.co/insurance ">auto and home insurance</a>.</p>
<p>The online retailer is now focused on four main categories: Shopping &#8212; which includes everything from books to clothing and home and garden &#8212; discounted cars, vacations and now insurance.</p>
<p>In March, O.co <a href="http://allthingsd.com/20110327/overstocks-travel-site-takes-flight-with-heavily-discounted-hotels/">entered travel</a> by hiring its own dedicated sales team. This time it&#8217;s partnering with Answer Financial, which is one of the largest auto and home insurance agencies in the U.S., in order to offer insurance.</p>
<p>O.co said consumers will be able to compare quotes from as many as 20 insurance providers and will be able to save an average of $468 a year on auto policies.</p>
<p>While other insurance sites offer to compare rates, O.co&#8217;s CEO Patrick Byrne said you can&#8217;t trust the companies to show rates lower than their own.</p>
<p>&#8220;This is a niche that I don’t think has been done by any large shopping site,&#8221; he said.</p>
<p>In January, it introduced the domain name O.co, which initially served as a shortcut to its regular Web site. During an introductory period, customers who shopped at O.co received free shipping.</p>
<p>Byrne said the reason behind the name is to have a more recognizable brand across the 90 countries in which it operates. The plan was for the domain name to change permanently internationally, and only to experiment with the shortcut domestically.</p>
<p>Now, it intends to accelerate the shift from Overstock.com to O.co in the U.S. as well.</p>
<p>&#8220;We saw more of a pick-up than we had anticipated. Today, a significant portion of our business is finding us from O.co,&#8221; he said.</p>
<p>Byrne expects to launch one more category in the next couple of months.</p>
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		<title>Still Not Convinced the Cloud Is a Risky Place? Here Are Some Scary Numbers To Ponder.</title>
		<link>http://allthingsd.com/20110429/still-not-convinced-the-cloud-is-a-risky-place-heres-some-scary-numbers-to-ponder/</link>
		<comments>http://allthingsd.com/20110429/still-not-convinced-the-cloud-is-a-risky-place-heres-some-scary-numbers-to-ponder/#comments</comments>
		<pubDate>Fri, 29 Apr 2011 15:15:56 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Arik Hesseldahl]]></category>
		<category><![CDATA[Best Buy]]></category>
		<category><![CDATA[breach]]></category>
		<category><![CDATA[Citibank]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[cloud insurance]]></category>
		<category><![CDATA[CyberFactors]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[Drew Bartkiewicz]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Epsilon]]></category>
		<category><![CDATA[failure]]></category>
		<category><![CDATA[forensic audits]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[JP Morgan]]></category>
		<category><![CDATA[liability]]></category>
		<category><![CDATA[litigation]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[NewEnterprise]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[risk]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Sony]]></category>
		<category><![CDATA[Walt Disney Company]]></category>

		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=5567</guid>
		<description><![CDATA[The company that says cloud providers are in denial about risk has estimated the total costs from the recent Epsilon data breach. Here's a hint: They're big.]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2011/03/drewbartkiewicz-275x152.jpg" alt="" title="drewbartkiewicz" width="275" height="152" class="alignright size-medium wp-image-4030" />The myriad of computing service failures during the last week or so have had me thinking back to my conversation in March with Drew Bartkiewicz. We&#8217;ve had <a href="http://newenterprise.allthingsd.com/20110421/amazon-and-the-terrible-horrible-no-good-very-bad-day/">Amazon Web services fail </a>and bring down much of the Web with it. Add to that the Playstation Network outage, which is still unresolved and is starting to <a href="http://newenterprise.allthingsd.com/20110428/after-the-playstation-hack-a-legal-pile-on-against-sony/">get ugly in a legal and regulatory sense</a> for Sony. And before that there was the breach at the email marketing company <a href="http://newenterprise.allthingsd.com/tag/epsilon/">Epsilon</a>.</p>
<p>It&#8217;s as though this week was tailor-made for Bartkiewicz (pictured), who argues that companies in the cloud business&#8211;and their customers, too&#8211;are <a href="http://newenterprise.allthingsd.com/20110316/are-cloud-companies-in-denial-about-risk/">in denial about risk</a>. And by risk I mean not the technological possibility that a service may fail to work as advertised, but in the financial liability sense.</p>
<p>In Amazon&#8217;s case, there&#8217;s not been any real discussion of financial liability. Even though several companies effectively had to <a href="http://newenterprise.allthingsd.com/20110421/amazons-cloud-crashed-overnight-and-brought-several-other-companies-down-too/">pause operations</a> during the period of its outage last week, the only compensation they seem to be getting, at least for the moment, is <a href="http://newenterprise.allthingsd.com/20110429/amazon-details-last-weeks-cloud-failure-and-apologizes/">a credit on their bill</a> for the time that affected systems were offline and an apology. Apologies and billing credits won&#8217;t work for large companies. In a case like that, someone, somewhere has to be on the hook financially in the case of failure.</p>
<p>Handing your data over to someone is in a way comparable to handing goods over to a shipping company who promises to get it safely from one place to the other. Something bad can happen along the way, and often does. Trains derail, ships sink or get attacked by pirates. This is why the insurance industry exists. Yes, data is slightly different because it can be copied, but you get the idea.</p>
<p>Anyway, as if on cue, I found in my in-box today a report from Bartkiewicz&#8217;s company, <a href="http://cyberfactors.com/">CyberFactors</a>, which specializes in risk analysis related to cloud services. It made for very interesting reading: It has estimated the financial costs associated with the Epsilon breach, and the findings should get your attention. The security breach and release of customer data at the email marketing provider has exposed the company to liabilities that could be as high as $225 million. According to CyberFactor&#8217;s research, as many as 75 other companies were involved and the total number of affected email addresses may be as high as 60 million.</p>
<p>Dealing with the repercussions of the breach&#8211;informing customers about it, making changes to marketing strategies, and so on&#8211;could eventually cost those at the affected companies, which included household names like Best Buy, J.P. Morgan Chase, Citibank, Walgreen&#8217;s and the Walt Disney Company, as much as $412 million, pushing the aggregate cost of the incident to $637 million. Think about that. The exposure of an email database could wind up costing more than <em>half a billion dollars.</em></p>
<p>Yet even that isn&#8217;t the worst of it. Once you take into account down-the-line costs, such as fines, forensic audits, litigation and loss of business, the total cost could exceed $3 billion. Roughly half of the total costs to the affected companies will occur in the first year after the breach, and the rest will come in the second and third years. Security breaches have a way of costing long after the incident itself fades from the headlines. Cloud companies, CyberFactors argues, are going to have to start thinking more like banks, insurance companies and hedge funds. The cloud is going to have to grow up.</p>
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		<title>Are Cloud Companies in Denial About Risk?</title>
		<link>http://allthingsd.com/20110316/are-cloud-companies-in-denial-about-risk/</link>
		<comments>http://allthingsd.com/20110316/are-cloud-companies-in-denial-about-risk/#comments</comments>
		<pubDate>Wed, 16 Mar 2011 16:48:58 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Amazon Web Services]]></category>
		<category><![CDATA[Arik Hesseldahl]]></category>
		<category><![CDATA[cloud computing feature]]></category>
		<category><![CDATA[cloud feature]]></category>
		<category><![CDATA[cloud insure]]></category>
		<category><![CDATA[cyber factors]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[Drew Bartkiewicz]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[liability]]></category>
		<category><![CDATA[Microsoft Azure]]></category>
		<category><![CDATA[NewEnterprise]]></category>
		<category><![CDATA[risk]]></category>
		<category><![CDATA[Salesforce.com]]></category>

		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=4026</guid>
		<description><![CDATA[Once a sales manager for Salesforce.com, Drew Bartkiewicz was a cloud computing evangelist. Then he worked in the insurance industry. Now he says cloud computing companies and their customers are ignoring a key question: Who's liable when something goes really wrong?]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2011/03/drewbartkiewicz-275x152.jpg" alt="" title="drewbartkiewicz" width="275" height="152" class="alignright size-medium wp-image-4030" />A little more than two years ago I wrote an article for BusinessWeek about a prediction by the analyst Mark Anderson about the potential for a <a href="http://www.businessweek.com/technology/content/dec2009/tc20091211_347388.htm">catastrophe in the cloud</a>. It&#8217;s only a matter of time, Anderson argued, before something goes terribly wrong with the entire notion of cloud computing, something so bad&#8211;a service would go down or a nasty hacker attack would expose or destroy data&#8211;that those more careful CIOs who resisted the cloud would end up looking smart.</p>
<p>It hasn&#8217;t happened yet, but Drew Bartkiewicz read it and became rather taken by the idea&#8211;so much so that he registered the Web domain name cloudcatastrophe.com. Once a regional sales manager for Salesforce.com, he had already drunk deep of the Cloud Kool-Aid. By the time he registered the domain, though, he was working in the insurance industry underwriting insurance policies for technology companies as vice president for cyber and information security risks at The Hartford.</p>
<p>His unique job history has led him to start asking fundamental questions about cloud computing and its business models that should if nothing else give some potential cloud customers pause and nudge cloud service providers&#8211;as varied as Salesforce, Amazon Web Services, Microsoft Azure and the like&#8211;to think about something they rarely talk about: Risk.</p>
<p>Don&#8217;t confuse this with security. Talk to the executive of any cloud provider, as I did recently with <a href="http://newenterprise.allthingsd.com/20110307/seven-questions-for-adam-selipsky-head-of-amazon-web-services/">Adam Selipsky of Amazon</a>, and you quickly find out that cloud providers take security seriously and they mean it, because without it they&#8217;re out of business.</p>
<p>Rather, the question is this: If a cloud catastrophe happens&#8211;critical, financially valuable data is breached or exposed or destroyed on a large scale&#8211;who&#8217;s financially liable for the damage to the customer&#8217;s business? Is it the cloud provider, who agreed to manage the data on behalf of the customer? Or is cloud computing still a use-at-your-own-risk sort of thing? The answer is, there is no clear answer. Bartkiewicz thinks the cloud computing industry will have to start answering it, and soon.</p>
<p>Bartkiewicz recently launched a new company called CyberFactors that aims to do two things. First it evaluates cloud providers for the risk they assume based on the amount of data they manage. Second, the firm helps develop warranties that cloud providers can offer to their customers and cloud policies for insurers so that both sides of the cloud relationship can be prepared for the worst. I caught up with him last week after he spoke at the Cloud Connect conference in Santa Clara, CA.</p>
<p><strong>NewEnterprise: In a nutshell, what do you think is wrong with the cloud computing business models that are so popular and winning over so many customers?</strong></p>
<p><strong>Bartkiewicz:</strong> I&#8217;m an old Salesforce guy, so I was a big believer in the cloud, and then I got involved underwriting technology risk for insurance companies. I started to see some very interesting patterns emerge. The cost of failure is going up. So are the number of data breaches, and so are the laws imposing regulation on companies that handle data. Cloud computing companies are not being required to address in their models the implied financial liabilities they have on their balance sheet.</p>
<p><strong>So where&#8217;s the implied risk you&#8217;re talking about?</strong></p>
<p>If you take 100,000 customers of cloud computing companies, each is going to value their data in very different ways. Some use the cloud merely to track sales leads, others use it for trade secrets. Still others have identifying information on their customers. If a cloud company were to wind up suffering a catastrophic breach it would be in the long-term position of arguing with the customer over the value of the data compromised. The end result is a tremendous off-balance sheet liability, and shareholders and analysts who follow these companies aren&#8217;t connecting the dots. They need to be asking tough questions about this.</p>
<p><strong>So where do you come into the picture?</strong></p>
<p>Right now the thinking among the cloud companies is that any problem created by technology can be solved by more technology. They talk a lot about security, and they&#8217;re serious, but this isn&#8217;t a security issue. There&#8217;s not an industry in the world that doesn&#8217;t disperse risk through the means of insurance. I don&#8217;t mean to suggest that the cloud companies need to get insurance. What I mean is that they need to make insurance easy to get and affordable for their customers.</p>
<p><strong>Wouldn&#8217;t something like risk be covered in a service-level agreement? </strong></p>
<p>Right now the norm is that cloud companies cap their indemnification at the value of the contract. So if you spend $10,000 a year on a cloud application, the maximum you can get in the case of a breach is $10,000. But the data in question could be worth many times that. The average cyber-incident in our models costs $4.5 million.</p>
<p><strong>And what does Cyberfactors actually do?</strong></p>
<p>It&#8217;s a risk quantification tool. Companies that have cyber risk on their books today, whether or not it&#8217;s in the cloud, can make better informed transactions with cloud companies. Companies who use cloud computing need to know who absorbs the cost to fail, given the cost to fail is going up. There is a record number of class action lawsuits over privacy breaches, and regulators are imposing a lot of costs that result from a breach that have to be absorbed. This is a global problem in terms of data liability. Second, we have a platform called Cloudinsure.com that tries to &#8220;mash&#8221; cloud computing with insurance. Cloud computing needs massive risk transfer in order to save itself from itself.</p>
<p><strong>So what companies are you working with? </strong></p>
<p>I can&#8217;t say, but I can say we&#8217;re working with two cloud companies right now to help them design warranties. We just launched the company. And if a cloud has too much risk, and the warranty approach doesn&#8217;t make sense, we can also design insurance policies and then bring in the insurance companies to help back it.</p>
<p><strong>What do the cloud companies think of this? Have you taken the idea to them?</strong></p>
<p>I brought this concept to a cloud company. When I told them they need to disperse their risk, they said it would slow down the sales cycle. It was quite telling because the number one growth pattern for companies right now is denial.</p>
]]></content:encoded>
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		<title>Rivals Jockey for Roles in Insurance Exchanges</title>
		<link>http://allthingsd.com/20101116/rivals-jockey-for-roles-in-insurance-exchanges/</link>
		<comments>http://allthingsd.com/20101116/rivals-jockey-for-roles-in-insurance-exchanges/#comments</comments>
		<pubDate>Tue, 16 Nov 2010 13:00:32 +0000</pubDate>
		<dc:creator>Avery Johnson</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=32615</guid>
		<description><![CDATA[Health-technology companies are hoping that the new state insurance "exchanges" required by the federal health-care overhaul will offer them big new growth opportunities.]]></description>
			<content:encoded><![CDATA[<p>Health-technology companies are hoping that the new state insurance &#8220;exchanges&#8221; required by the federal health-care overhaul will offer them big new growth opportunities.</p>
<p>EHealth Inc., an online insurance broker, has won two new government contracts for insurance websites, and has established a separate unit to go after a share of the exchange business. Benefitfocus Inc., which makes software designed for enrolling employees and others in health plans, says it is in talks with nearly 20 states to run their exchanges. Xerox Corp.&#8217;s ACS unit is circulating a white paper to states to make its case for integrating exchanges into Medicaid systems the company already runs.</p>
<p>At stake is some $4 billion a year in revenue, according to an estimate by HealthConnect Systems, a tech company that aims to compete for the new business.</p>
<p><a href="http://online.wsj.com/article/SB10001424052748704865704575610862523037560.html">Read the rest of this post on the original site »</a></p>
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		<title>Committing to Acts of Kindness on the Go</title>
		<link>http://allthingsd.com/20101019/committing-to-acts-of-kindness-on-the-go/</link>
		<comments>http://allthingsd.com/20101019/committing-to-acts-of-kindness-on-the-go/#comments</comments>
		<pubDate>Tue, 19 Oct 2010 15:08:03 +0000</pubDate>
		<dc:creator>Jennifer Valentino-DeVries</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=31261</guid>
		<description><![CDATA[As marketers experiment with ways to get users to pay attention to mobile ads, insurance company Liberty Mutual is betting on something new--appealing to users’ charitable side.

The company’s new ad, which runs on the Apple iAd platform, takes a slightly different tack from rich-media ads that rely on the gee-whiz factor of full-screen videos and games.]]></description>
			<content:encoded><![CDATA[<p>As marketers experiment with ways to get users to pay attention to mobile ads, insurance company Liberty Mutual is betting on something new&#8211;appealing to users’ charitable side.</p>
<p>The company’s new ad, which runs on the Apple iAd platform, takes a slightly different tack from rich-media ads that rely on the gee-whiz factor of full-screen videos and games. Liberty Mutual’s ad is plenty flashy, for an insurance advertisement, with buttons to push and screens to shake. But the company is really hoping to draw people in by getting them to evaluate whether they’ve been responsible citizens, commit to doing “acts of kindness” and spread the message on Twitter.</p>
<p>The efforts show how important it is for people making ads on mobile devices to get users to actually interact with the ad&#8211;something that would make them more likely to remember the message and brand. Mobile ads “work really well when you have content that people can share pass along and engage with,” said Baba Shetty, chief media officer at Hill Holiday, the ad agency behind the Liberty Mutual campaign.</p>
<p>The hope for many in the mobile-ad industry is that ads will automatically be more personalized and interactive because they’re on a device that people literally have in their hands. “You’re going from a passive audience to holding a mobile device in your hand and shaking it,” Mr. Shetty said.</p>
<p><a href="http://blogs.wsj.com/digits/2010/10/19/committing-to-acts-of-kindness-on-the-go/?mod=rss_WSJBlog&#038;mod=">Read the rest of this post on the original site</a></p>
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		<title>Goalkeeping Gets Easier at Mint.com</title>
		<link>http://allthingsd.com/20100629/goalkeeping-gets-easier-at-mint-com/</link>
		<comments>http://allthingsd.com/20100629/goalkeeping-gets-easier-at-mint-com/#comments</comments>
		<pubDate>Tue, 29 Jun 2010 20:47:27 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1265</guid>
		<description><![CDATA[When most people hear the word "budget," they groan about all the numbers and spreadsheets involved. Mint.com's new feature looks to take the pain out planning for the future.]]></description>
			<content:encoded><![CDATA[<p>When most people hear the word &#8220;budget,&#8221; they groan about all the numbers and spreadsheets involved in setting financial goals. Instead they procrastinate and continue spending without any specific savings goals. Case in point: I recently postponed a meeting with my financial planner because I didn&#8217;t have the energy after a long business trip to work through my finances.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=5F426C7D-F021-4320-AC57-EC9676377F2B&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={5F426C7D-F021-4320-AC57-EC9676377F2B}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Now <a href="http://Mint.com">Mint.com</a>, a website that already offers user-friendly options for studying how one&#8217;s money is spent, has introduced an easy way to set budget objectives, link them to accounts and learn specific steps on how to reach those goals. The goals can even be personalized with digital photos, like an image of the car you&#8217;re saving up to buy. And this service, which launched Tuesday, doesn&#8217;t cost a cent. </p>
<p>I&#8217;ve been testing Intuit Inc.&#8217;s free, updated Mint.com service, specifically focusing on its new Mint Goals feature. The idea of adding goals that tie into real accounts has been a long time coming for the finance-management website. Mint previously offered a Planning section on its site, but it required too much manual input, including setting up personal budget categories, and guesswork about how much one should spend.</p>
<p>The Goals feature uses pop-up windows where users can quickly input data, like annual salary, to get estimates on how much they can afford to spend on things like a vacation, as well as how much they need to save for that vacation. Monthly savings estimates can be set to aggressive savings plans or conservative ones with just a mouse click. </p>
<h5 class="subhed">Finances in One Place</h5>
<p>Mint.com has been around for almost three years and is already used by millions of people. Its proprietary algorithms encrypt data so people will feel confident enough to input their usernames and passwords for their online financial accounts, allowing them to see all of their financial activity in one place. These accounts include those tied to credit cards, banks, retirement savings and others. Mint is known for displaying colorful visuals like pie charts and graphs, so it&#8217;s easy for people to see where they&#8217;re spending their money or how it&#8217;s being invested.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AV682_moss3_G_20100629214859.jpg" rel="lightbox" title="moss3"><img src="http://online.wsj.com/public/resources/images/PJ-AV682_moss3_G_20100629214859.jpg" width="360" height="240" style="float: none;" alt="moss3" /></a><br />
<br />
Mint.com&#8217;s new Goals tab (top right) offers users a choice of eight popular goals and one to customize. Colorful thermometers (top left) show how much progress was made toward a goal. Details of a particular goal (above) and a &#8220;Next Steps&#8221; checklist of tasks to complete.</div>
<p>Mint Goals is a new tab on the Mint.com site, and clicking on it directs users to a group of eight popular goals and one that can be customized (more will be added over time). The preset list includes goals to get out of debt, buy a home, buy a car, save for college, take a trip or save for retirement. A digital checklist in each goal called &#8220;Next Steps&#8221; gives people serious, doable tasks to complete, so they can actually make progress toward a goal in ways other than just putting money aside. This instant gratification saved me from doing a lot of calculating.</p>
<h5 class="subhed">The Best Account</h5>
<p>When you set up a goal for the first time, Mint suggests what type of account would work best for saving toward it. Examples include a 529 savings plan for people who are saving to put their kids through college or a Roth IRA for retirement savings. Mint will also tell you the provider with the best interest rate.</p>
<p>Unlike some other websites that encourage saving, like <a href="http://SmartyPig.com">SmartyPig.com</a>, Mint isn&#8217;t a bank, so you&#8217;ll have to leave the Mint site to create accounts and manage money transfers rather than starting them right on the site. Aaron Patzer, the company&#8217;s founder and CEO, expects the site will enable setting up savings accounts and money transfers by the end of this year.</p>
<p>Each goal includes the overall amount of money intended to be saved, today&#8217;s balance, planned and projected dates for reaching the goal and how much has been saved this month (like $200 of $750). I liked looking at Mint&#8217;s colorful thermometers, which quickly showed me how I was progressing in a particular goal.</p>
<p>For example, the Buy a Home goal checklist includes steps like finding a Realtor, getting homeowner&#8217;s insurance and getting prequalified for a loan. A panel beside each of these items also offers an educational explanation of what these steps really mean. Many explanations include links to a blog called MintLife, where blog posts from Mint employees and some freelancers offer deep explanations about financial questions.</p>
<h5 class="subhed">Ads With Context</h5>
<p>The Goals feature comes with contextual ads, which help it remain free. One checklist item suggests opening a high-yield savings account and also offers links to the Discover and American Express websites, which offer the accounts. If you&#8217;ve started a Mint Goal to save for a trip to Iceland, travel insurance is suggested, along with Web links to sites that sell trip insurance.</p>
<p>While these links might allow people to get started right away on a particular task, they also beg the question of whether these are the best options for users—or just the biggest advertisers on Mint. Mr. Patzer explained that companies for these ads are chosen according to what&#8217;s best for the user and are selected from a list of savings options ranked by the site&#8217;s editors. </p>
<p>Goals can be linked to several of your accounts on Mint so they&#8217;re updated with real-time data. A long-term retirement goal can link to a 401(k), brokerage account and retirement account. If the stock market takes a dive and money is lost in an account, that loss is automatically reflected in the overall goal&#8217;s balance. If you tie a savings account to a goal to save for a house, every dollar added to that account (on the bank&#8217;s end) is automatically reflected in the goal.</p>
<p>Mint already gave people a visually engaging way to know more about what their money is doing, but Mint Goals give people a real reason to come back to the site more often.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p>Write to                 Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
]]></content:encoded>
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		<title>HotJobs Sold to Monster in Yahoo Garage Sale</title>
		<link>http://allthingsd.com/20100203/yahoo-unloads-hotjobs-on-monster-for-225-million/</link>
		<comments>http://allthingsd.com/20100203/yahoo-unloads-hotjobs-on-monster-for-225-million/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 21:43:45 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=34184</guid>
		<description><![CDATA[Apparently, Yahoo’s efforts to sell off some of its noncore properties are going quite a bit better than previously thought. Moments ago, the company said it will sell Yahoo HotJobs to Monster Worldwide, proprietor of rival online career site Monster.com. Price: $225 million in cash.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/12/acquisitions_phag_thumb1.jpg" alt="acquisitions_phag_thumb" width="150" height="93" class="alignright size-full wp-image-30916" />Apparently, Yahoo’s efforts to sell off some of its noncore properties are going quite a bit better than <a href="http://paidcontent.org/article/419-yahoo-cancels-small-business-unit-sale-report-hotjobs-too/">previously thought</a>.  Moments ago, the company said it will sell Yahoo HotJobs to Monster Worldwide (MWW), proprietor of rival online career site Monster.com. Price: $225 million in cash. </p>
<p>The deal, which is expected to close in the third quarter, involves a three-year traffic agreement under which Monster will become the provider of career and job content on the Yahoo (YHOO) homepage in the U.S. and Canada. </p>
<p>Obviously a smart move for Yahoo CEO Carol Bartz, who has been trying to narrow the company&#8217;s focus to its core portal business&#8211;most recently by selling email technology provider Zimbra to VMware (VMW).</p>
<p>Now, if only Bartz can unload Yahoo Games and Yahoo Shopping.</p>
<p>The release, below.</p>
<blockquote class="memo">
<p><strong>Monster to Acquire HotJobs Business and Enter into Multi-year Traffic Agreement with Yahoo!</strong><br />
NEW YORK &#038; MAYNARD, Mass., Feb 03, 2010 ——  Monster Worldwide, Inc. (MWW 16.42, +0.38, +2.37%)  announced today that it has entered into a definitive agreement to acquire the assets of Yahoo! HotJobs, a leading online recruitment website, from Yahoo! (YHOO 15.46, +0.29, +1.91%)  for $225 million in cash. Monster and Yahoo! have also entered into a three year commercial traffic agreement, to take effect upon the closing of the acquisition, in which Monster will become Yahoo!‘s provider of career and job content on the Yahoo! homepage in the United States and Canada. The traffic agreement calls for performance based annual payments calculated by clicks and expressions of interest, subject to annual floors and ceilings. In addition, the traffic agreement provides Monster with an exclusive right for a period of time following the closing of the acquisition to negotiate similar traffic agreements with Yahoo! properties on a global basis, including countries in Europe, Asia and Latin America, subject to certain limitations.</p>
<p>&#8220;HotJobs with its significant customer base plus the traffic agreement are an ideal complement to Monster’s innovative recruitment solutions and global reach,&#8221; said Sal Iannuzzi, chairman, chief executive officer and president of Monster Worldwide. &#8220;These agreements, combined with Monster’s career Communities and our recently introduced 6Sense(TM) semantic search technology, will bring substantial new benefits for employers seeking more qualified candidates and job seekers searching for more relevant opportunities across a wider range of industries—globally.&#8221;</p>
<p>&#8220;Bringing together Monster and HotJobs creates even greater access and opportunities for both recruiters and job seekers,&#8221; said Hilary Schneider, EVP, Yahoo! (NSDQ: YHOO). &#8220;The transaction with Monster enables us to continue to provide an important service to our users through the traffic agreement. Yahoo! remains focused on its core businesses and delivering exceptional experiences to users, partners and advertisers.&#8221;</p>
<p>Monster believes that the acquisition of HotJobs and the traffic agreement with Yahoo! will provide a number of benefits to jobseekers and employers, who today have more diverse competitive choices than ever before, and a value to all of its stakeholders, including its shareholders. These include:</p>
<p>Anticipated increase in job matches and search efficiencies&#8211;By bringing more diverse job and career opportunities, tools and resources together in one place, employers and job seekers will enjoy greater convenience and more precise search results and better matches with Monster’s patented 6Sense(TM) search technology and other innovative products.</p>
<p>Expected expansion of job seeker pool for employers&#8211;Monster will be able to offer its employers a significantly larger pool of candidates across diverse geographies and industries. Based on Media Metrix comScore (NSDQ: SCOR) reporting, last year HotJobs averaged 12.6 million unique visitors per month.</p>
<p>Expected expansion of the number of job postings across industries for job seekers&#8211;Through the combination of Monster and HotJobs job postings, job seekers will have access to more job opportunities in one place in those industries currently leading job creation, including healthcare, finance and insurance, retail, manufacturing, information and wholesale trade.</p>
<p>Broader reach anticipated for recruitment advertising through additional media alliances and reseller agreement&#8211;With the addition of HotJobs’s network of more than 600 daily and weekly newspapers, Monster’s alliances with local papers will grow to a total of approximately 1,000, giving Monster reach in all 50 states. The additional newspaper alliances, through their online and print classified ads, will further Monster’s current strategy of connecting job seekers with smaller, local businesses, particularly in healthcare, education, and skilled and hourly job categories.</p>
<p>Yahoo! will continue to manage its broader Newspaper Consortium (NPC) partnership, including providing both search and display advertising, content distribution, and its ad-serving platform, to newspapers in its NPC.</p>
<p>The transaction is subject to clearance under Hart-Scott-Rodino Antitrust Improvements Act and other customary closing conditions. The transaction is currently expected to close sometime during the third quarter of 2010, subject to regulatory review. Monster expects to realize operating synergies from the acquisition and currently anticipates the transaction will be breakeven on a pro forma full year earnings in 2010 and accretive thereafter, inclusive of the costs incurred under the traffic agreement.</p>
<p>Stone Key Partners LLC and Bank of America Merrill Lynch acted as financial advisors to Monster in connection with this transaction. Allen &#038; Company LLC provided a fairness opinion to Monster’s Board.</p></blockquote>
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		<title>Health Insurers Eye Social Networking</title>
		<link>http://allthingsd.com/20090820/health-insurers-eye-social-networking/</link>
		<comments>http://allthingsd.com/20090820/health-insurers-eye-social-networking/#comments</comments>
		<pubDate>Thu, 20 Aug 2009 12:05:06 +0000</pubDate>
		<dc:creator>Anna Wilde Mathews</dc:creator>
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		<description><![CDATA[Lots of companies are starting to track social-networking tools like Twitter and Facebook to keep an eye on negative comments, put out their own happier spin and interact with consumers.]]></description>
			<content:encoded><![CDATA[<p>Lots of companies are starting to track social-networking tools like Twitter and Facebook to keep an eye on negative comments, put out their own happier spin and interact with consumers.</p>
<p>But in the health-care business, there are some special challenges because of privacy concerns&#8211;notably the federal Health Insurance Portability and Accountability Act, aka HIPAA. Insurers, hospitals and other entities can’t say much publicly about what they’ve done for patients.</p>
<p><a href="http://blogs.wsj.com/health/2009/08/19/health-insurers-eye-social-networking/">Read the rest of this post on the original site</a></p>
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		<title>The Doctor Will Google You Now</title>
		<link>http://allthingsd.com/20080222/ddv20080222/</link>
		<comments>http://allthingsd.com/20080222/ddv20080222/#comments</comments>
		<pubDate>Fri, 22 Feb 2008 19:00:46 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1428675665}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></p>
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		<title>New From Google: &quot;Google Privacy Disaster Waiting to Happen&quot;</title>
		<link>http://allthingsd.com/20080221/google-health/</link>
		<comments>http://allthingsd.com/20080221/google-health/#comments</comments>
		<pubDate>Fri, 22 Feb 2008 00:01:08 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<description><![CDATA[There&#8217;s an estimated $1 billion to be had in health-search advertising, and though Google (GOOG) won&#8217;t admit it, it&#8217;s clear the company has designs on it. Today the search sovereign announced a pilot program with the Cleveland Clinic that will enable the health-care organization&#8217;s patients to store their health records in their Google Accounts. The [...]]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s an estimated $1 billion to be had in health-search advertising, and though Google (GOOG) won&#8217;t admit it, it&#8217;s clear the company has designs on it.</p>
<p>Today the search sovereign <a href="http://googleblog.blogspot.com/2008/02/pilot-with-cleveland-clinic-for-health.html">announced a pilot program with the Cleveland Clinic</a> that will enable the health-care organization&#8217;s patients to <a href="http://cms.clevelandclinic.org/body.cfm?id=227&amp;action=detail&amp;ref=815">store their health records in their Google Accounts</a>. The clinic plans to <a href="http://bits.blogs.nytimes.com/2008/02/21/google-health-begins-its-preseason-at-cleveland-clinic/">enroll up to 10,000 patients in the program,</a> which will allow them to securely port their medical records to their Google profiles, where they can be more easily managed and shared with doctors, labs and the like.</p>
<p>Of course, by making such records easier to share with medical providers, Google may be making them easier to &#8220;share&#8221; with less well-intentioned entities. Health insurance carriers. Potential employers. Online marketers. The government.</p>
<p>Google, too.</p>
<p>As the World Privacy Forum pointed out yesterday, companies like Google are not governed by the Health Insurance Portability and Accountability Act or HIPAA. &#8220;Don’t assume your medical records are protected no matter where they are: HIPAA privacy protections generally do not follow the health-care files,&#8221; <a href="http://www.worldprivacyforum.org/pdf/WPF_PHRConsumerAdvisory_02_20_2008fs.pdf">the WPF warned</a>. &#8220;HIPAA’s protections generally do not &#8216;travel&#8217; with or follow a medical record that is disclosed  to a third party outside the health-care treatment and payment system. &#8230; After you have disclosed your health care information to a PHR (Personal Health Records) outside the privacy protections of the health care system (HIPAA), your information can be used or redisclosed by the PHR in ways that would not be permitted for the same information if held by your doctor or health plan. Depending on the applicable privacy policy, health records outside of HIPAA can potentially be bought and sold, shared with merchants, and even disclosed to employers.&#8221;</p>
]]></content:encoded>
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		<title>New From Google: "Google Privacy Disaster Waiting to Happen"</title>
		<link>http://allthingsd.com/20080221/google-health-2/</link>
		<comments>http://allthingsd.com/20080221/google-health-2/#comments</comments>
		<pubDate>Fri, 22 Feb 2008 00:01:08 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Cleveland Clinic]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Health]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20080221/google-health/</guid>
		<description><![CDATA[There&#8217;s an estimated $1 billion to be had in health-search advertising, and though Google (GOOG) won&#8217;t admit it, it&#8217;s clear the company has designs on it. Today the search sovereign announced a pilot program with the Cleveland Clinic that will enable the health-care organization&#8217;s patients to store their health records in their Google Accounts. The [...]]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s an estimated $1 billion to be had in health-search advertising, and though Google (GOOG) won&#8217;t admit it, it&#8217;s clear the company has designs on it.</p>
<p>Today the search sovereign <a href="http://googleblog.blogspot.com/2008/02/pilot-with-cleveland-clinic-for-health.html">announced a pilot program with the Cleveland Clinic</a> that will enable the health-care organization&#8217;s patients to <a href="http://cms.clevelandclinic.org/body.cfm?id=227&amp;action=detail&amp;ref=815">store their health records in their Google Accounts</a>. The clinic plans to <a href="http://bits.blogs.nytimes.com/2008/02/21/google-health-begins-its-preseason-at-cleveland-clinic/">enroll up to 10,000 patients in the program,</a> which will allow them to securely port their medical records to their Google profiles, where they can be more easily managed and shared with doctors, labs and the like.</p>
<p>Of course, by making such records easier to share with medical providers, Google may be making them easier to &#8220;share&#8221; with less well-intentioned entities. Health insurance carriers. Potential employers. Online marketers. The government.</p>
<p>Google, too. </p>
<p>As the World Privacy Forum pointed out yesterday, companies like Google are not governed by the Health Insurance Portability and Accountability Act or HIPAA. &#8220;Don’t assume your medical records are protected no matter where they are: HIPAA privacy protections generally do not follow the health-care files,&#8221; <a href="http://www.worldprivacyforum.org/pdf/WPF_PHRConsumerAdvisory_02_20_2008fs.pdf">the WPF warned</a>. &#8220;HIPAA’s protections generally do not &#8216;travel&#8217; with or follow a medical record that is disclosed  to a third party outside the health-care treatment and payment system. &#8230; After you have disclosed your health care information to a PHR (Personal Health Records) outside the privacy protections of the health care system (HIPAA), your information can be used or redisclosed by the PHR in ways that would not be permitted for the same information if held by your doctor or health plan. Depending on the applicable privacy policy, health records outside of HIPAA can potentially be bought and sold, shared with merchants, and even disclosed to employers.&#8221;</p>
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