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In Mobile Gymnastics, the Motorola Backflip Scores a 6

Katherine Boehret — Tue, 09 Mar 2010 21:47:23 +0000

Touch screens are now prevalent enough on mobile devices that I find myself touching the screens of every new gadget I see. My trusty index finger of a stylus is ready at all times to swipe, pinch, double tap and scroll since these are natural gestures.

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Yet touch screens have some downsides. Finger gestures leave smudge marks on the glass screens and monopolize screen real estate, making it hard to show the screen to someone while navigating. Also, touch screens often require two hands.

This week, I tested a smart phone with a solution for two of the three touch-screen problems. The Motorola Backflip (http://3.ly/Ku9), which became available March 7, lets people navigate its screen by touching a panel behind it, thus keeping fingers off of the screen. This trackpad-like panel is appropriately named the Backtrack and works like magic: On-screen objects are selected, text scrolls and screens open, but you can’t see the fingers manipulating the screen because they’re hidden behind it.

The Backflip, which runs on AT&T’s (T) 3G network, costs $100 after a $100 mail-in rebate and a two-year agreement. Its name comes from its design: The Backflip’s screen seems to flip backward when the QWERTY keyboard flips down for use. In the device’s “closed” position, the keyboard flips back up and is automatically turned off.

I’ve been using the Motorola Backflip for emailing, Web browsing, social networking, taking photos and making phone calls. While I applaud its creative design and the idea of the Backtrack, I think it sacrifices functionality for form. Take, for example, its QWERTY keyboard, which has a subtly handsome design when the Backflip is closed. But when used for typing, its shallow keys don’t give much tactile feedback and are tough to use. Likewise, the Backtrack is clever, but only works when the phone is the flat, opened position, forcing people to reach around both the keyboard and the screen to use it. I often found myself giving up and just touching the screen directly, which also works.

Other companies’ mobile devices have found ways around actually touching their touch screens, silly as it may sound. Palm’s (PALM) Pre and Pixi models use a gesture area beneath the screen to navigate—with just one hand holding and swiping.

The Backflip in opened position.

I easily set up two email accounts and Twitter and Facebook accounts on my Backflip. There are also shortcuts for setting up accounts for Picasa, Photobucket, Bebo, LastFM and MySpace.

The Motorola Backflip runs Motoblur, the company’s social-network and message-consolidating software, which I found to be an attractive interface with intelligent capabilities. For instance, if it senses you’re checking it a lot, it will update the displayed messages more frequently. Motoblur also uses images from contacts, like their Facebook or Twitter photo, and displays these as small background icons behind Motoblur messages from that person. This is a small detail, but it brings an extra spark of life to everyday messages.

But Motoblur lacks one of the most popular Twitter functions: the ability to re-tweet, or re-message someone else’s tweet (Twitter status). A Motorola (MOT) representative said re-tweet is under evaluation, but won’t disclose details about timing. Motoblur has been available for six months, first seen in the Motorola CLIQ.

Oddly, the Backflip runs the Android 1.5 operating system, not the newest Android 2.1. A Motorola representative said the company plans to update this but wouldn’t say when. It seems strange for a brand-new device not to run the newest operating system.

Phone calls were clear and loud, and photos captured on the five-megapixel, flash, digital zoom camera looked great. I enjoyed using the Backflip’s bright, 3.1-inch screen with 320×480 pixel resolution. Though I wasn’t crazy about typing on its keyboard, I did like the keyboard shortcut keys for the Web browser, home, email and search. With the Backflip in its opened position, I used the Backtrack—the trackpad behind the screen—to skip around from one thing to the next. Double tapping on anything selected it, and I swiped my fingers down on the Backtrack to scroll a long news story on the browser.

The Backflip is designed so that whenever it’s plugged into its wall charger or set at a 90-degree angle, it goes into Tabletop mode, showing a large digital clock with the local weather, date and options for setting an alarm. This mode also offers a button for watching the device’s photos in a slow-panning, Ken Burns-like slideshow, which is useful for sharing with friends.

Monthly AT&T plans that work with the Backflip include a combination of the carrier’s required $30 unlimited data plan and a $40, $60 or $70 voice plan. It comes with a 2-gigabyte memory card, though it will work with one that holds up to 32 gigabytes. Its internal memory is 512 megabytes, and the memory available for apps is 220 megabytes, though certain apps can offload some data they use onto the roomier card.

Motorola deserves credit for trying an innovative design and for offering a unique way of moving fingers off of the touch screen. But the Backflip device seems unfinished because of several features that don’t work as well as they should.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Diabetes Meter Mates With PC to Track Trends

Walter S. Mossberg — Thu, 17 Dec 2009 02:04:33 +0000

This week’s column was, in a sense, written in blood. It’s a review of a new consumer medical device, and to test it, I had to prick my fingertips several times a day to produce a droplet of blood that the gadget could analyze.

The product, called the Contour USB, is an interesting new computer-savvy blood-glucose test meter for diabetics, made by the big pharmaceutical company, Bayer. As a diabetic myself, I’ve been using a more traditional version of such a meter to test my blood several times daily for years. So do millions of others.

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What makes the $75 Bayer Contour USB different from typical meters is that it looks and works like a common USB thumb drive, so it was born to integrate with personal computers. It plugs right into a PC or Mac without the need for any cables, and contains—built right in—software you can run on your computer for analyzing your test results. That’s helpful for both diabetics and their doctors, who need to understand the trends in the amount of glucose in the blood to make decisions on medication, diet and exercise.

After testing the Contour USB for five days, I found it worked pretty well and consider it a promising step in diabetes care. More information is at bayercontourusb.com, and the meter can be purchased at the Web site of the drug chain Walgreens and at drugstore.com.

But I am neither a doctor nor a diabetes expert, and I am not advising anyone to switch his or her meter without first consulting a medical professional.

The Contour USB is a compact, rectangular device with a USB connector on one end and a slot for glucose test strips, which collect the blood from the droplet, on the other. The face of the device has a color screen and three buttons that allow you to navigate simple menus.

Bayer’s new Contour USB blood-glucose meter

Loaded inside is a software program called Glucofacts Deluxe that runs on either a Windows PC or Macintosh once you pop the meter into a USB port. It launches directly from the meter’s internal memory, which also contains your test results plus free space for anything else you wish to store on it.

The software reads the glucose results from the meter, and displays them in various logs, charts and graphs, which can be printed out or saved as a file on the computer. The user can provide the printouts to the doctor or email the files containing the data.

This mating of a glucose meter and a computer isn’t a new idea. Many brands of meters can be used with computer programs via extra-cost cables. But because the Bayer device builds in both the USB connector and the software, it makes this process easier than it has typically been. (Another new meter, called Myglucometer, is on the same path. It uses Bluetooth wireless technology to beam results to a PC.)

In my tests, the Contour USB proved quick and easy to use. When you’re actually doing the blood testing, it works pretty much like any other meter, and a computer isn’t involved. The meter’s color screen does, by default, ask you to designate whether the reading was taken before or after a meal, an extra step that can make the results more meaningful. But this feature can be turned off. And there’s an option that allows you to add a canned note, like “Sick,” or “Stress,” to any reading.

The real payoff comes when you plug the meter into a computer and launch the software, which helps you see the trends in your glucose levels over time. For instance, it can plot in various ways how often you stayed in a target zone and when you deviated. I tested this on Windows and Macintosh computers, and it worked. But there were some downsides.

For one thing, to launch the Glucofacts Deluxe software on your computer, you have to click on an obscure-sounding file name. It’s supposed to run automatically in Windows, but I never could get it to do that.

Also, on Windows, the software required me twice to install a new component. And the program is incompatible with Apple’s latest operating system, Snow Leopard. Bayer says it is working on solving the problem.

Another feature some may see as a downside is that the meter’s sealed battery can’t be replaced. But the company sees the freedom from buying batteries as an advantage for heavy users, and claims that even a one-minute recharge session will allow for several tests.

My biggest disappointment with the Contour USB was that it doesn’t provide any way to upload your results to an online repository, where you and your doctor might view them. And the new meter doesn’t tie in with online medical portals from companies such as Google (GOOG) and Microsoft (MSFT). Bayer says it plans an online component for the Contour USB.

Despite these flaws, I consider the Bayer Contour USB to be a welcome move toward integrating home testing with the digital world.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Droid Memory, Palm to iPod Touch, and iMacs for Older Users

Walter S. Mossberg — Wed, 11 Nov 2009 22:22:58 +0000

I have read that the Motorola Droid from Verizon has a limited amount of memory for storing third-party apps, no matter how much total memory you add to it. Is this true?

A: That’s right. It’s a characteristic of Android, the Droid’s operating system made by Google, and it’s something I noted as a weakness when I reviewed the first Android phone over a year ago.

Even though the Droid comes with 16 gigabytes of memory, in the form of a removable card, apps can’t be stored on this memory card. They must be stored in a special area of internal memory, which in the case of the Droid totals only a measly 256 megabytes, about a fourth of one gigabyte. The memory card is reserved instead for things like documents, music, videos and pictures. That limits the total number of apps the phone can hold at any one time.

Google says the amount of internal memory allotted for apps is up to the hardware makers, and notes that the Droid has twice as much as the original Android phone. It also says that makers of complex apps that use things like graphics that are ancillary to the core app itself could theoretically offload these files to the memory cards.

But users of Apple’s competing iPhone can devote nearly all of its 16 gigabytes of memory to storing third-party apps, allowing many more apps to be stored on the phone.

I have all my data (addresses, calendar, notes) stored on my Palm Zire. I’d like to get an iPod Touch, but can’t figure out how to transfer the Palm calendar. Can you help? Or, do you know of any other “smart” handheld that will allow me to import my Palm data and give me Internet/email access?

A: There are various workarounds for doing the transfer to an iPod Touch, but, since you ask, there is another smart phone with great Internet capabilities that comes with a way to do it simply and directly: the Palm Pre. It’s based on a new and different operating system than your Zire is, called webOS, and is designed to sync with wireless contact and calendar sources rather than desktop programs.

But Palm has developed a one-time, one-way utility for transferring data from desktop software used by an older Palm to one of the wireless calendar and contact services with which the Pre was designed to sync. More information is at: http://bit.ly/2ivFI.

I want to buy a new computer and I really like the new iMac with the 27″ screen. I am 72 years old, which is one of the reasons I want the larger screen. Please tell me if you think my buying this iMac is a good idea. Is there some negative aspect of the iMac that I should be aware of?

A: I gave the new iMac with the huge screen a positive review, so I obviously think it’s a good computer. But, if by mentioning your age you mean to imply that you have vision issues, you should be aware that the new iMac’s screen isn’t just physically large, but is high resolution.

That allows it to pack a lot more content onto the screen, but, depending on what program you’re using, it can make the text small. Word processors, email programs and Web browsers usually allow you to enlarge text, but not all programs do.

The Mac itself has a system-wide zooming feature, but that makes some tasks harder to work with. I recommend you go to a store and play with the big iMac for a while to make sure you feel comfortable with its screen resolution.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

First Impressions of the New BlackBerry App Store

Walt Mossberg — Wed, 01 Apr 2009 18:09:49 +0000

There have long been third-party programs for the BlackBerry, but in light of Apple’s enormous success with an easy, built-in App Store for the iPhone, Research in Motion today unveiled its own similar store, called BlackBerry App World. The store has hundreds of apps available at launch, and RIM says it expects around a thousand to be available in its first week. Like Apple’s store, RIM’s offers both free and paid apps that download directly to your device.

I haven’t had time to do a full review of App World, but I tried it out for a couple of hours on a top-of-the-line BlackBerry Bold and a fast network connection. Here are my first impressions.

RIM’s store is clumsier to use than Apple’s (AAPL), but it works. The selection at launch is decent, but with some surprising omissions. The emphasis seems, at first glance, to be toward pricier apps. And, there are some limitations and oddities. Perhaps the biggest of these is that App World is only available for relatively recent BlackBerry models–the ones with trackballs instead of side wheels, starting with the Pearl, which came out in the fall of 2006. That means that millions of people with older models can’t use the app store.

App World has apps in all the major categories–Games, Productivity, Entertainment, News, Weather, Finance, Health, Social Networking, and so forth. The selection is broad. For instance, on the first day, it offers 166 games, 99 productivity and utility apps, and 69 reference and book apps. There are even a few of those fart apps that have proved so popular on the iPhone, something that seems so… unBlackBerry-like.

But there are some surprising omissions. There’s no dedicated Twitter client, at least none that either I or a RIM (RIMM) spokeswoman could find at this writing. There’s a Facebook app, but it’s the same rudimentary one RIM has offered for a long time. There’s no Google (GOOG) app, just a shortcut to a Google page in the BlackBerry’s browser. And there’s no app for shopping at Amazon (AMZN) or viewing Kindle books. No doubt these things will show up eventually, but given the competition and the time RIM has spent getting this ready, I was surprised they weren’t there at launch.

Still, I downloaded about a dozen apps and liked most of them, including the Bloomberg, Pandora, and Shazam apps. But a $2.99 Associated Press app didn’t work properly and looked crude compared with the free AP app on the iPhone. Shazam, which identifies songs playing nearby and gives you a chance to buy them, correctly identified several songs on the BlackBerry, but unlike on the iPhone, didn’t link to videos related to the songs.

The buying process is harder than on the iPhone. You have to download the store itself, then pay for any apps you want with PayPal, which requires going through a couple of screens each time. On several occasions, despite my fast, strong, steady network connection, app downloads stopped in midstream multiple times, And the least expensive apps are $2.99, about triple the cost of the cheapest typical paid apps on the iPhone. Indeed, I spotted a surprising number of $20, $30 and $40 apps on App World.

App World has other limitations and oddities. You can only save apps to the BlackBerry’s limited internal memory, not to a roomier flash memory card. RIM has made up for this by allowing you to also store your apps online, but that’s still a pain, especially when you’re not connected. And, oddly, the apps you obtain from App World aren’t located in the BlackBerry’s Applications folder, but in the Downloads folder. You can, of course, move them around, even placing them right on the home screen.

BlackBerry fans unfamiliar with the iPhone won’t care about some of these comparisons, of course. They will, and should, just be happy that their phones are now much richer and more versatile devices. And, in the end, that’s what counts. RIM is now truly in the platform game, which will make its products more attractive and could make its shareholders richer.

Flip Camcorder Goes High-Def

Katherine Boehret — Wed, 12 Nov 2008 01:40:05 +0000

Over the past couple of years, Pure Digital Technologies has changed the way people think about video cameras by turning these heavy, expensive, intimidating devices into affordable, user-friendly gadgets that fit into a shirt pocket.

To keep the prices of its Flip camcorders affordable, Pure Digital always made some sacrifices in quality and style. And though the company improved on style in June by releasing the sleek $180 Flip Mino, it stuck with standard definition while other companies boasted high-definition capturing capabilities.

The $230 Flip MinoHD is the first camcorder from Pure Digital Technologies to use high definition.

Today, Pure Digital adds a high-def member to its family: the $230 Flip MinoHD. This handheld camcorder looks like the original Mino (more digital camera than video camera), but the MinoHD is capable of capturing high-definition footage in 1280×720 pixel resolution, or 720p. (The regular Mino records at 640×480 pixels.)

Both cameras can be personalized with colorful designs that people can either make themselves or select from TheFlip.com. It’s also possible to upload personal photos to decorate the camcorder. This personalization process is free on new Minos, but people who want to personalize Minos they already own are out of luck.

I brought my MinoHD along on a weekend trip to a lake in North Carolina and used it to capture beautiful images of leaves at their color-changing peak and games of charades among friends. Overall, I really liked the quality of the footage, which had rich hues and sharp details such as glistening ripples of waves on the lake’s surface. And the MinoHD’s improved sound even clearly picked up the voices of two guys paddling away from our dock in a canoe.

[ See post to watch video ]

But if you’re the type of person who likes to play back videos after capturing them, you might be disappointed that the MinoHD’s 1.5-inch screen is no larger than the previous models. This means you won’t get a good look at the high-definition footage until you play clips back on a computer.

Another downside is that high-definition footage is much too large to easily send to others in its original format, so it must be compressed to 480×270-pixel resolution for sharing on Pure Digital’s software. Previous Flips also compressed videos for sharing (the Mino uses 360×270), but I particularly missed the ability to easily show others my videos in HD quality via the camera’s software. Pure Digital says it’ll enable HD sharing through a partner company by early next year.

The Flip MinoHD weighs 3.3 ounces and has four gigabytes of internal memory, or twice that of its predecessor, yet both hold 60 minutes of video because the HD format takes up twice as much space. In true Pure Digital style, the camera’s seven buttons are easy to use: Press the red record button to start and stop, and press plus or minus buttons to zoom in or out with a 2x digital zoom while recording. A play/pause button plays back videos and a delete button gets rid of unwanted footage to free up memory; alternatively, videos can be offloaded to a PC.

The MinoHD comes loaded with new software called FlipShare. I found this worked much better than Pure Digital’s previous sharing software, which was rather straightforward but had its share of quirks and rough edges. FlipShare worked on Macs and PCs running Windows Vista and XP. I should note that the software crashed and insisted on changing the color scheme on my Vista laptop the first two times I plugged in my MinoHD, but I had no problems after that.

FlipShare’s use of drag-and-drop video organizing resembles the way that Apple (AAPL) iTunes songs can be dragged into playlists. And just as iTunes searches for music when it’s installed, FlipShare scoured my computers for other Flip videos, neatly arranging those clips into folders. I easily named videos, and clips not saved to the computer were clearly marked as “Unsaved.” Eight large icons at the bottom of the FlipShare software illustrate what can be done with the videos: save to computer; play full screen; share via email, greeting card or Web site (YouTube, AOL Video or MySpace — no Facebook as of yet); or create a movie, snapshot or DVD.

FlipShare works with other Pure Digital camcorders, and users of the older software will get a prompt to upgrade to FlipShare next week. It’s also fully compatible with Apple’s video applications, including iMovie and iDVD. And when I plugged in my MinoHD, iTunes opened and asked if I wanted to import my MinoHD footage.

Pure Digital says the MinoHD’s internal battery lasts for two hours of overall use (recording, playback, standby, etc.) or for 90 minutes of straight recording. Compared with other Flip video cameras, this battery life is half that of the Mino and on par with the older Flip Ultra, which runs on two double-A batteries.

After using the fully charged device to record 60 minutes of footage over a weekend, I still had about one hour remaining. It charges by plugging its pop-out USB connector into any computer’s USB port, and will also work with some USB chargers, though not Apple’s. Pure Digital will sell a standalone charger for $20 that should be available by the end of the year.

If you’re in the market for a simple camcorder that records high-quality video, the Flip MinoHD is definitely worth $50 more than the regular Flip Mino. But don’t say I didn’t warn you so when you’re bummed out by the screen’s still-small size and its inability to share true HD footage via the FlipShare software.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com