In a new RIM video (below), the PlayBook is pitted against the iPad in a side-by-side comparison of “Web fidelity.” And what do you know: The PlayBook comes out looking better. In the video, RIM’s 7-inch tablet pulls up complete Web pages as the iPad slogs behind. Where the PlayBook shows off rich Flash content, the iPad “actually has an error…you’ll see that it says Flash is not supported” and instead delivers a “rather mundane, boring-looking HTML site.” In the Acid 3 test of compatibility with Web standards, the iPad does get an A, but the PlayBook gets an A+ with “pixel-perfect rendering.” And where the PlayBook’s Javascript and HTML5 animations are smooth and fluid, the iPad’s look choppy.

If this is the direction RIM takes with its eventual ad campaign (and if the performance differences are borne out in real-world use), it could score some points. Enough to dent the iPad’s “magic”? Well, we’ll see.

“It’s with mixed emotions that we share that we have decided to leave employment at HP,” Galbraith and Almaer (pictured below, left and right, respectively) wrote in a post to the Palm Developer Blog. “It’s been a singular experience being part of the Palm webOS story up to now and we’re confident that the new resources HP brings will take the developer program to the next level.”

“We’ll post more on the details of our new company soon,” said Galbraith on his own blog, “but we plan on spending our time creating quality software and helping others to do the same. A particular focus of ours will be to help folks realize high-quality mobile and desktop app and web experiences using HTML5, JavaScript, and related technologies.”

And Almaer said their goal is to help developers prosper in an open environment: “We are so lucky to be in a position where a massive global platform is Open. If you look at our history with mainframes, PCs, and gaming consoles, they have all been closed proprietary systems. As developers we have been beholden to the vendors. When we are both aligned, things can work out, but as soon as the company has a change in strategy and we misalign, developers are often left by the wayside.”

The pair’s departure is an unfortunate loss for Palm and its new owner HP–a poorly timed one too. The latter has been “doubling down” on the former’s mobile operating system, webOS, since the acquisition closed. Can’t imagine losing the co-directors of the webOS developer program will do much to push that effort forward.

That said, the way HP has chosen to deal with the loss should help. The company is moving the Palm Developer Team under Jason Zajac, VP of HP’s Applications and Services Businesses and the guy responsible for software and services partnerships in its Personal Systems Group. That should put it in position to better leverage those HP resources Galbraith and Almaer mentioned in their farewell.

Incidentally, Zajac is one of four senior HP executives who’ve had their roles shifted to better focus on Palm and webOS recently. So really, HP tapping him to head up the Palm Dev program fits in quite nicely with the broader integration and evolution it clearly has planned for Palm.

Latest data point: No matter what you do to stay anonymous, there’s a good chance your Web browser is betraying your identity, by leaving a unique fingerprint every time you visit a site.

A study conducted by the Electronic Frontier Foundation found that 84 percent of browsers leave a unique marker, via different combinations of settings and configurations. That percentage moves up to 94 percent if your browser uses plug-ins for Adobe’s (ADBE) Flash and Oracle’s (ORCL) Java.

What to do about it? There’s not a lot an individual user can do, the EFF says. But it says these kinds of broswers tend to be less identifiable than others:

• Those with JavaScript disabled (possibly using a tool like NoScript)
• Those that use TorButton, which successfully anticipated and defended against many fingerprinting measurements
• Mobile devices like Google’s (GOOG) Android and Apple’s (AAPL) iPhone (the study was conducted in January and February, before the iPad hit the market)
• Corporate desktop machines that are precise clones of one another

So if you’re the kind of person who only browses the Web via your smartphone, perhaps you’ll be okay. Otherwise, “the best solution for web users may be to insist that new privacy protections be built into the browsers themselves,” the EFF suggests.

Or, failing that, accept that absolute privacy–the kind where no one has any ability whatsoever to track your actions–may be unattainable on the Web. The real solution may not be a technical one, but a social one, whereby we come to a rough agreement about what we’re okay sharing and what we really, really need to keep to ourselves. That could take a while.

Spokeswoman Trudy Miller dismissed Adobe’s (ADBE) claim that Apple wants “to tie developers down to their platform, and restrict their options to make it difficult for developers to target other platforms.”

“Someone has it backwards,” Miller said in a statement given to News.com. “It is HTML5, CSS, JavaScript, and H.264 (all supported by the iPhone and iPad) that are open and standard, while Adobe’s Flash is closed and proprietary.”

Apple rubber, Adobe glue…

As many readers noted, one big problem–potentially–with the plan is that Adobe (ADBE) and Apple (AAPL) generally don’t play well together. And in the case of Apple’s iPhone, they don’t play at all: Adobe’s flash platform doesn’t work in the iPhone, which is why many video sites, which depend on flash, don’t work well on the gadget.

So what if this happens again with Apple’s tablet, if and when the thing finally arrives?

I noted this yesterday, but didn’t get to talk to Adobe and Condé about it until later. Now I have their responses. The short version: They sure hope it works out.

The longer version is that both Condé and Adobe plan on running on all sorts of devices. And there’s not a lot they can do to satisfy Apple’s (AAPL) tablet requirements in advance, since Apple won’t discuss the tablet or even acknowledge that the tablet is in the works.

Here’s Adobe’s official line, provided by Senior Experience Design Manager Jeremy Clark:

Adobe has taken initial steps to prepare Adobe AIR to support mobile with performance improvements (reductions in memory usage, runtime size, JavaScript CPU consumption, and reduced CPU usage for background applications), and support multi-touch input used by mobile phones and presumably a new generation of slate devices. In fact we just announced a beta for AIR 2.0 that incorporates many of these features.

Our job at Adobe is to help create a great digital publishing platform. If publishers like Conde Nast and NY Times are delivering brand-name content via Adobe AIR, we believe that the devices that will win in the marketplace, will be the ones that support this open format. It should also be noted that Adobe recently announced plans to enable Flash applications to be brought to iPhone and indeed several are available on the iTunes store.

So we’ll continue to look for ways to enable publishers to deliver their content to the widest possible range of platforms, even on platforms that don’t yet support our runtimes.

It’s a reasonable enough response, given the alternative, which is to wait around for Apple to bring forth the wondergadget–or not. And in the meantime, the companies would miss an opportunity to help set standards for other guys’ gadgets.

On the other hand, there’s the less politic response, which you’re not going to hear from either company on the record: “Boy oh boy, are we screwed if our stuff doesn’t work with the market leader.”

But here’s one version of that take, from Time Inc.’s Josh Quittner, who is working on producing tablet-ready magazines for the Time Warner (TWX) publishing unit:

I am a hyperbolic guy, not to mention a purple writer, but I think it’s conservative to say that in the miserable publishing business, there is no greater hope for salvation that the iThing. With visions of giant iPhones dancing in our heads, all of us are working on prototypes of magazines and newspapers that will work on 9.7-inch, multi-touch screens linked wirelessly to stores. And, while there are at least a dozen manufacturers heatedly working on their own iterations, we all await the iThing because history has shown us that Steve Jobs leads the parade. Chaos will ensue, with many idiotic and competing platforms drawing precious resources from content makers who have to try just about everything until a frontrunner emerges.

Oh. One more quick item: As Quittner says, there are lots of publishers working on this stuff, and I look forward to seeing all of their efforts. And in case anyone gets the idea that I’m only paying attention to the biggest dogs, here’s what FastCompany.com’s Noah Robischon has to say about his company’s digital plans:

We’re working on delivering the magazine in several different digital formats right now, including to e-readers. Assuming the iTablet is a real product, and it uses any of these formats–and I’ve got no inside knowledge, it’s all based on rumor and guesswork–then we’ll be on the device too.

We’ve been approached by a few different companies working on e-reader formats for magazine publishers, as well as a couple that want to create digital versions of the magazine pages for online display. So we’re evaluating our options now. This space has become very active in the last 6 months, and it’s great to have so many options.

So there you go. Next?

[Image credit: clarity]

Direct from Google headquarters and liveblogged by John Paczkowski, Google unveiled its Chrome OS. This is the first of three segments:

Google did not offer a beta of the new operating system today. Vice President of Product Management Sundar Pichai says Google is a year away from an official launch. The company, however, is making Chrome OS code available today.

According to Pichai, Google’s Chrome browser has some 40 million users one year after launch. He boasts about the browser’s speed, noting that it handles Javascript 39 times faster than Internet Explorer. There will be three more big Chrome announcements in the future: Chrome for Mac, Chrome for Linux and the debut of Chrome Extensions.

Google’s goal is to ensure that Web applications function as well as desktop apps, Pichai explains. The company is figuring out a way for Web apps to safely take advantage of the operating system in the same way that desktop apps do. A few examples: Graphics, video/audio applications, real-time communication, notification and local storage.

“By 2010 we expect to have all these things built into Chrome.”

The advent of Chrome coincides with a perfect storm of converging trends, Pichai notes, including the tremendous popularity of netbooks during the recession, the growing acceptance of cloud apps and the rapid innovation in mobile devices. Smartphones are becoming more like laptops, he adds, and laptops are becoming more like smartphones. Is there a better level of computing available for these devices? There is, says Pichai, and he believes it is Chrome OS.

Speaking at Microsoft’s Worldwide Partner Conference in New Orleans this past July, Microsoft CEO Steve Ballmer said of Google’s forthcoming Chrome OS, “Who knows what this thing is?”

Today, he found out. The operating system, a direct challenge to Microsoft Windows, was on display at a media gathering at the Google HQ this morning.

Sundar Pichai, vice president of product management, and Matthew Papakipos, engineering director for Google Chrome OS, presided over the event, which the company described as a “technical announcement.”

That meant that Google (GOOG) was not releasing a beta of the operating system this week, as had been rumored.

That said, it was an overview of Chrome, as well as Google’s plans for its launch in 2010, so let the Chrome OS liveblogging begin:

• There will be no beta today. Pichai says Google is still a year away from an official launch. However, the company is making the code available today.
• Pichai says that a year after launch, the Chrome browser has some 40 millions users. He boasts about the browser’s speed, noting that it handles Javascript 39 times faster than Microsoft’s (MSFT) Internet Explorer. There will be three more big Chrome announcements sometime in the future: Chrome for Mac, Chrome for Linux and the debut of Chrome Extensions.
• Google’s goal is to ensure that Web applications function as well as desktop apps. Pichai says that the company is figuring out a way for Web apps to safely take advantage of the operating system in the way desktop apps do. A few examples: Graphics, video/audio applications, real-time communication, notification and local storage.

  “By 2010 we expect to have all these things built into Chrome,” Pichai adds.

• The advent of Chrome coincides with a perfect storm of converging trends, Pichai says, noting the tremendous popularity of netbooks during the recession, the growing acceptance of cloud apps and the rapid innovation in mobile devices. Smartphones are becoming more like laptops, Pichai adds, and laptops are becoming more like smartphones. Is there a better level of computing available for these devices?

  There is, according to Pichai, and Google believes it is Chrome OS.

• Among Chrome OS’s advantages, Pichai says: Speed, simplicity and security. Every application will be a Web application. There will be no desktop apps. Chrome OS is essentially a browser with a few modifications. All data in the Chrome OS resides in the cloud. Pichai: “We want all of personal computing to work that way….If I lose my Chrome machine, I should be able to go out, buy a new [one] and re-create my previous computing experience easily.”

  Chrome OS will run completely inside the browser security model, he adds, noting that security is one of Google’s top priorities along with speed. “Turning on a PC should be like turning on your TV,” he says.

• Chrome OS is very similar in appearance to the Chrome browser. “Chrome OS is Chrome,” says Pichai. Google made it look like a browser, because the browser is familiar.
• And indeed, Chrome OS does look quite a bit like a browser. Multiple apps load into tabs, for example. It also features “Panels,” which Pichai describes as persistent lightweight windows. “All Chrome data resides in the cloud. Anything you put in the machine is immediately available to you anywhere.”
• As netbooks become more advanced and battery life improves, they will evolve into entertainment devices, says Pichai, who notes that via Google Books, a netbook can become an e-reader, and, through YouTube, a video device.
• A quick demo of the user interface, which seems very simple and intuitive. “It just works,” says Pichai in an unintentional nod to Apple (AAPL).

  An interesting remark: Anyone who writes an app for the Web has written an app for Chrome, says Pichai, joking that Microsoft is already developing for it.

• Speed, simplicity and security, says Pichai. We’re trying to make the computing experience delightful.

With that, Pichai hands the stage over to Engineering Director Matt Papakipos.

• Papakipos, too, offers the “we want to make computing delightful” sound byte and notes once again that turning on the PC should be like turning on the TV.
• Chrome OS eliminates the bootloader, auto-launching the browser. The OS also auto-updates itself, making sure that it’s always current with security patches, etc. Everything from the firmware to the kernel is secured with a cryptographic signature to ensure a secure boot. In the event malware is detected, the system repairs itself automatically.
• The basic application security protocol for current operating systems allows apps the same privileges as the user. This presents obvious security issues. Whenever you install a new app, you’re taking a risk, says Papakipos.

  But Web applications like those that Chrome OS use, are different. They are Web apps, so they don’t have system-level privileges. Additionally, all apps run in secured sandboxes that are separate from one other and from the OS. Finally, all apps must be signed and verified before each use.

• In terms of file systems, Chrome’s is locked down. It’s a read-only root-file system, obviously quite different from other operating systems. All user data are encrypted and synched to the cloud. Essentially, Google uses the PC for caching. Again, if you should lose your machine, you buy a new one, fire it up and it synchs with the cloud, restoring your previous computing experience.
• How will Google bring Chrome OS to market? The company is working with vendors to specify reference hardware. You cannot download and install Chrome on just any device, you will have to purchase a Chrome device. Google is looking at a launch window of late 2010, before the holidays.
• Google sounds very concerned about the end-user Chrome OS experience. Pichai says the company wants to ensure that the displays, keyboard, etc., on the netbooks that run Chrome are robust and easy to use.
• Pichai wraps things up, but before the Q&A, we’re shown a short explanatory video. “The first thing I want to do when I fire up my computer is browse the Internet….If there isn’t any Internet, I might not even use my computer….What if when you pressed on, your PC turned on, what if your operating system was more like a Web browser…what if it was a browser?…Chrome OS is a totally rethought computer that lets you focus on the Internet, which is what most of use our computers for these days anyway.”

Q&A

At this point, Pichai opens the event to questions:

If you’re specifying hardware components, do you must have an idea of what they’ll cost?

A: We expect Chrome netbooks to be in the price range of what people have come to expect….We are not specifying a price target. Price will be determined at the OEM level.

Will the APIs support W3C standards?

A: We’re working very closely with the W3C to standardize as much as we can….In general, we want to see everything standardized across multiple browsers.

Will there be an application store?

A: The Web offers hundreds of millions of applications. Our job is to make people aware of them.

What about desktop applications that are not available on the Web?

A: We expect most of our users to have a second machine at home….Chrome OS is about a delightful experience on the Web….If you’re a lawyer spending your entire day on contracts, etc., this is not the machine for you.

Will you support Microsoft Silverlight?

A: In the case of certain selection plug-ins, we are working to integrate them. No comment beyond that.

Since Chrome is open source, could people build their own variations?

A: Yes. We expect people will do many interesting things with it.

Do you see Chrome running on laptops or desktops?

A: We’re initially focused on netbook-like form factors–clamshells, etc. That said, the OS is being developed to work on other devices.

Is there any level of offline access? What happens when I’m on a plane and don’t want to pay for Wi-Fi?

A: Chrome devices are primarily intended to be Internet-connected. That said, it will have some caching abilities so, for example, you could play a game offline.

Virtualization?

A: Yes. You could run Chrome today on a virtual machine.

Are you working with outfits like Adobe to, say, build a Web-friendly version of Photoshop?

A: We’re very excited by things like Photoshop on the Web and we’re working hard to make that possible.

Will Android apps work on Chrome? Are there plans for third-party apps?

A: [Pichai dodges this one.] If it’s a Web app, it will work on Chrome. The Web works very, very well for our purposes.

Will Chrome work on both X86 and ARM?

A: Yes.

Is there a direct business model for Chrome OS or is this another variation of the-more-people-that-use-the-Web-the-better-for-Google?

A: We are working with partners. No plans for advertising. That said, Pichai notes again that anything that runs on the Web will run on Chrome. And of course, AdWords does, indeed, run on the Web.

[Sergey Brin joins the Q&A]

Do you want Android Apps to run on Chrome?

A: We are focused on creating the use case in which everything is a Web application, but hopefully we can do more in the future.

How does Chrome handle peripherals? Can it print?

A: Most keyboards, cameras, phones, etc., will work. In terms of printing…yes, Chrome OS will print and we’re working hard to make that possible.

What is Chrome’s strategic position for Google?

A: [Brin]: Call us dumb businessmen, but we really focus on user needs rather than focus on business strategies. We believe that the Web platform is a much simpler way of computing for individuals to use, and that’s a very important need in the market right now. That’s what we’re trying to fulfill.

]]> http://allthingsd.com/20091119/a-first-look-at-googles-chrome-os-on-thursday/feed/ 0 http://allthingsd.com/20090826/apple-changes-leopards-spots/ http://allthingsd.com/20090826/apple-changes-leopards-spots/#comments Thu, 27 Aug 2009 02:01:13 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/ For a company known for breakthrough products with cool features, Apple this week is doing something unusual: It is introducing a key product with very few new features that are visible to its users. This new release, the latest major version of the Macintosh operating system, looks and works almost exactly the same as its predecessor, but has been heavily re-engineered under the covers for greater speed and efficiency, and to add future-oriented core technologies.

The new software, called Snow Leopard, succeeds Apple’s 2007-vintage Leopard, which I regard as the best computer operating system out there, and markedly superior to its main rival, Microsoft’s Windows Vista. Snow Leopard goes on sale Friday, Aug. 28, and will be pre-installed on all new Macintosh computers.

The company, which often proclaims its new releases as revolutionary, has been very low key about Snow Leopard. For many months, Apple (AAPL) has made it clear the new OS wouldn’t sport new eye-popping features, but would instead be focused on what it calls “refinements” and “fine-tuning.” Perhaps its biggest new feature is something only a minority of Mac owners will ever use: built-in compatibility with Microsoft’s Exchange corporate email, calendar and contacts service.

Snow Leopard is priced accordingly, at just $29 for people upgrading from Leopard. That’s $100 less than what Leopard cost. And it’s $90 less than what Microsoft plans to charge upgraders for the main consumer version of its next version of Windows, called Windows 7, which is due out Oct. 22. Windows 7 is also an iteration on its predecessor, rather than a revolutionary new product, though it has some nice tweaks and will be a more dramatic improvement due to Vista’s failings. I’ll have a full review of it closer to its release.



I’ve been testing Snow Leopard on three Macs—an older desktop and a laptop of my own that I upgraded from Leopard, and a new MacBook Pro laptop Apple lent me for testing with Snow Leopard pre-installed. I found Snow Leopard easy to install, faster than Leopard, compatible with my most commonly used software and peripherals, and filled with a number of small, useful refinements and additions.

One delightful change: Snow Leopard takes up less than half the room on a hard disk that Leopard did, and Apple says the average user who upgrades will free up about 7 gigabytes of space. On my 2008-vintage MacBook Pro, I gained back a whopping 14 gigabytes.

But I also encountered a number of bugs and glitches, and a few incompatibilities, including a wildly wrong guess by Snow Leopard about which driver to use for an older, lightly used printer on one of my upgraded Macs. (It did fine with my main printer.)

Overall, I believe Snow Leopard will help keep the Mac an appealing choice for computer buyers, and I can recommend it to existing Mac owners seeking more speed and disk space, or wanting to more easily use Exchange. But I don’t consider Snow Leopard a must-have upgrade for average consumers. It’s more of a nice-to-have upgrade. If you’re happy with Leopard, there’s no reason to rush out and get Snow Leopard.



For some current Mac owners, Snow Leopard isn’t an option. About 20% of them are still using older models that aren’t powered by the Intel (INTC) processors Apple currently uses. Snow Leopard simply won’t work on these machines, including models designated as G4 or G5 and sold as recently as 2006.

And, for owners of Intel-based Macs who are still using the older Tiger version of the Mac OS, Apple is officially making Snow Leopard available only in a “boxed set” that includes other software and costs $169. The reasoning is that these folks never paid the $129 back in 2007 to upgrade to Leopard. But here’s a tip: Apple concedes that the $29 Snow Leopard upgrade will work properly on these Tiger-equipped Macs, so you can save the extra $140.

Here’s a quick rundown of what I found in testing Snow Leopard:

Installation

Snow Leopard comes in one version, rather than the multiple operating system versions favored by Microsoft (MSFT). And that single version handles hardware and software based on both a standard computer technology, called 32-bit, and a newer one, called 64-bit, which can use much more memory and is faster.

Both my desktop and laptop Macs converted to Snow Leopard quickly and smoothly, in about 45 minutes each. Unlike the upgrade process Microsoft is requiring to get to Windows 7 from Windows XP, the Snow Leopard upgrade preserves all your files, settings and programs where they previously existed, right down to your desktop icons and wallpaper. No disk wiping, file moving, or program re-installation is required. And, as noted above, you actually gain disk space, because Apple has slimmed down the OS and also automatically removes or compresses old system files (not your personal data) that are no longer needed or used often.

However, I did run into a couple of minor problems: on one of my Macs, a screen saver displaying certain of my photos didn’t work after the switch. Other photos did work. Apple says this is a bug it will fix.

Speed

After changing to Snow Leopard, my Macs worked faster. I already considered them pretty speedy, so the overall effect wasn’t mind-blowing. But Snow Leopard’s built-in programs, like Mail, the Safari browser, and the Finder—Apple’s equivalent of the Windows Explorer—have all been rewritten behind the scenes, so these and other specific features are now a lot quicker. I found that email folders stuffed with thousands of messages opened almost instantly, and copying files was noticeably faster, even when the destination was on the Internet or a network. The Safari 4 browser, already very fast with Leopard, is even speedier under Snow Leopard, especially on more complex Web sites that use a popular technology called Javascript.

New Features

True to its word, Apple has built few new features into Snow Leopard, and, except for Exchange (explained below), these are small. One touted feature is called Dock Expose, which allows you to see small versions of all the open windows in any running program by clicking on its icon in the Dock at the bottom of the screen. But this is mostly a reworking of a feature that already has been on the Mac.

Apple’s QuickTime video player has been upgraded, with a clean new interface for playback, and the new ability to record and trim videos. Icons can be more easily enlarged, and you can preview the files they represent, even playing videos in miniature or paging through multipage PDF or PowerPoint files.

My three favorite tweaks, barely mentioned by Apple:

• “Substitutions,” which is like the auto-correct feature in Microsoft Word, but extends the concept to Apple’s email and other programs;
• the ability for Snow Leopard to automatically reset the time zone on the Mac’s clock based on your location while traveling;
• and a new built-in function in QuickTime that allows you to record videos of actions you take on the Mac’s screen.

Exchange

Although Exchange is a widely used Microsoft server product, employed by many, many companies to manage employees’ email, calendars, and contacts, it isn’t built into Windows. To use Exchange, you have to buy add-on software, usually Microsoft’s Outlook for Windows PCs. It also hasn’t been built into the Mac OS, and usually required Mac owners to buy Microsoft’s Entourage program. But, with Snow Leopard, Apple is building Exchange right into the operating system, so it works with Apple’s free, built-in email, calendar and contact programs.

With the generous help of my company’s IT folks, I tested this feature, and it worked very well. All my corporate information flowed into Apple’s programs, very quickly, and I could search the company directory, check the calendars of people with whom I wished to schedule meetings, and more.

However, Apple makes setting up this new feature look simpler than it is. In most cases, I believe, it will require the time and cooperation of corporate IT personnel, who will need time to learn it—especially since, at many companies, relatively few of these folks are Mac experts. In my case, an Apple employee had to help my IT colleagues and me to get it going. But you likely won’t have that aid.

Compatibility and Glitches

Commonly used third-party programs, like the Mac versions of Microsoft Office, the Firefox browser, and Adobe Reader, all worked fine in my tests after the upgrade. But a few things didn’t. Apple admitted I had found a few bugs and said that some software makers will have to upgrade their software because the programs rely on under-the-hood components that have changed in Snow Leopard.

VMware’s Fusion program for running Windows simultaneously with the Mac operating system worked, and I was able to use Windows. But it was a bit glitchy. VMware (VMW) provided me with a forthcoming new version tailored for Snow Leopard’s changed underlying architecture, which worked perfectly.

A Cisco (CSCO) program used to connect to corporate virtual private networks caused one of my test machines to completely crash, a rarity on Macs. But Snow Leopard now contains the same Cisco VPN connector as a built-in feature, and that worked perfectly.

Snow Leopard didn’t properly recognize my older-model Verizon (VZ) cellular modem card, though I was still able to use the card by digging into Apple’s network preferences screen. Apple says this is a bug it will fix.

As noted above, Snow Leopard didn’t work at first with an older networked printer on one of my test Macs, and thought it was a laser printer instead of an inkjet. I did get it working, by manually selecting a different printer driver, but Apple admits this is a bug it will have to fix.

Finally, the Time Machine backup file on one of my Macs stopped working. With my permission, Apple examined the file using a diagnostic tool and claimed it had become corrupted a couple of months ago, before the upgrade, and that Snow Leopard merely exposed the problem. I have no way of knowing if this is true, but Time Machine did work perfectly on the two other test Macs.

Underlying Technologies

In addition to greater 64-bit capability, Snow Leopard has two other big under-the-hood additions. One, called Grand Central Dispatch, makes it easier for developers to write programs that make better use of the multiple “cores,” or processing units, in modern processors. The other, called OpenCL, makes it easier for developers to offload some non-graphics tasks to today’s potent graphics chips. These are very important, especially for power-hungry tasks like video production and high-end gaming, but Microsoft is building similar capabilities into Windows 7, and they won’t really matter on either platform until third-party developers make use of them, which will take time.

Bottom Line

Apple already had the best computer operating system in Leopard, and Snow Leopard makes it a little better. But it isn’t a big breakthrough for average users, and, even at $29, it isn’t a typical Apple lust-provoking product.

Find Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

]]> http://allthingsd.com/20090826/apple-changes-leopards-spots/feed/ 0 http://allthingsd.com/20090824/snow-leopard-ships-august-28th/ http://allthingsd.com/20090824/snow-leopard-ships-august-28th/#comments Mon, 24 Aug 2009 12:58:01 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=23538 The Apple Store went offline earlier this morning and when it returned, its homepage featured Mac OS X 10.6, Snow Leopard. Available for preorder today, the next iteration of the Mac OS will ship Aug. 28 as a $29 upgrade.

Unlike its predecessors, Snow Leopard was developed with a focus on performance enhancements rather than new features. It runs all major applications in 64-bit mode and has been optimized for multicore processors with a new technology dubbed Grand Central.

Snow Leopard also includes a new media platform called QuickTime X that boasts a new UI with disappearing controls, in-video timelines and the ability to perform basic edits and shares to iTunes, Google’s (GOOG) YouTube, etc.

Also included: A new version of Safari that Apple (AAPL) claims will include the fastest implementation of JavaScript ever. Finally, Snow Leopard offers out-of-the-box support for Microsoft Exchange 2007.

The official press release, below:

Apple to Ship Mac OS X Snow Leopard on August 28
CUPERTINO, Calif., Aug. 24 — Apple® (AAPL) today announced that Mac OS® X v10.6 Snow Leopard(TM) will go on sale Friday, August 28 at Apple’s retail stores and Apple Authorized Resellers, and that Apple’s online store is now accepting pre-orders. Snow Leopard builds on a decade of OS X innovation and success with hundreds of refinements, new core technologies and out of the box support for Microsoft Exchange. Snow Leopard will be available as an upgrade for Mac OS X Leopard® users for $29.

“Snow Leopard builds on our most successful operating system ever and we’re happy to get it to users earlier than expected,” said Bertrand Serlet, Apple’s senior vice president of Software Engineering. “For just $29, Leopard users get a smooth upgrade to the world’s most advanced operating system and the only system with built in Exchange support.”

To create Snow Leopard, Apple engineers refined 90 percent of the more than 1,000 projects that make up Mac OS X. Users will notice refinements including a more responsive Finder(TM); Mail that loads messages up to twice as fast;* Time Machine® with an up to 80 percent faster initial backup;* a Dock with Expose® integration; QuickTime® X with a redesigned player that allows users to easily view, record, trim and share video; and a 64-bit version of Safari® 4 that is up to 50 percent** faster and resistant to crashes caused by plug-ins. Snow Leopard is half the size of the previous version and frees up to 7GB of drive space once installed.

For the first time, system applications including Finder, Mail, iCal®, iChat® and Safari are 64-bit and Snow Leopard’s support for 64-bit processors makes use of large amounts of RAM, increases performance and improves security while remaining compatible with 32-bit applications. Grand Central Dispatch (GCD) provides a revolutionary new way for software developers to write applications that take advantage of multicore processors. OpenCL, a C-based open standard, allows developers to tap the incredible power of the graphics processing unit for tasks that go beyond graphics.

Snow Leopard is the only desktop operating system with built in support for Microsoft Exchange Server 2007, and it allows you to use Mac OS X Mail, Address Book and iCal to send and receive email, create and respond to meeting invitations, and search and manage contacts with global address lists. Exchange information works seamlessly within Snow Leopard so users can also take advantage of OS X only features such as fast Spotlight® searches and Quick Look previews.

Mac OS X Server Snow Leopard, the next major release of the world’s easiest to use server operating system, will also go on sale Friday, August 28. Snow Leopard Server includes innovative new features such as Podcast Producer 2 and Mobile Access Server and is priced more affordably than ever at $499 with unlimited client licenses. More information and full system requirements for Snow Leopard Server can be found at www.apple.com/server/macosx/.

Pricing & Availability

Mac OS X version 10.6 Snow Leopard will be available as an upgrade to Mac OS X version 10.5 Leopard on August 28 at Apple’s retail stores and through Apple Authorized Resellers, and online pre-orders can be made through Apple’s online store (www.apple.com) starting today. The Snow Leopard single user license will be available for a suggested retail price of $29 (US) and the Snow Leopard Family Pack, a single household, five-user license, will be available for a suggested price of $49 (US). For Tiger® users with an Intel-based Mac®, the Mac Box Set includes Mac OS X Snow Leopard, iLife® ’09 and iWork® ’09 and will be available for a suggested price of $169 (US) and a Family Pack is available for a suggested price of $229 (US).

The Mac OS X Snow Leopard Up-to-Date upgrade package is available to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller between June 8, 2009 and the end of the program on December 26, 2009, for a product plus shipping and handling fee of $9.95 (US). Users must request their Up-to-Date upgrade within 90 days of purchase or by December 26, 2009, whichever comes first. For more information please visit www.apple.com/macosx/uptodate. Snow Leopard requires a minimum of 1GB of RAM and is designed to run on any Mac computer with an Intel processor. Full system requirements can be found at www.apple.com/macosx/specs.html.

]]> http://allthingsd.com/20090824/snow-leopard-ships-august-28th/feed/ 2 http://allthingsd.com/20090715/in-browser-warsthe-new-firefoxloses-some-edge/ http://allthingsd.com/20090715/in-browser-warsthe-new-firefoxloses-some-edge/#comments Wed, 15 Jul 2009 22:02:03 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20090715/in-browser-warsthe-new-firefoxloses-some-edge/ The war of the Web browsers has taken another turn with the release of a major new version of Mozilla Firefox, the No. 2 browser in market share, but No. 1 in the hearts of many of the most knowledgeable computer users.

This new edition of Firefox is the third big new browser release this year, following new editions of Microsoft’s (MSFT) Internet Explorer and Apple’s (AAPL) Safari. Unlike Firefox, these two browsers come bundled with the two major computer platforms, Windows and Mac. By contrast, Mozilla must convince users to download Firefox, which comes in essentially identical versions for both systems. And it has done a reasonably good job, garnering by most estimates around 23% market share, versus between 60% and 70% for IE, which is by far the leader. Meanwhile, Google (GOOG)—a former Firefox supporter—has joined the battle with its nascent Chrome browser, which so far runs only on Windows, but is due on the Mac one day and is to morph into a whole new operating system next year. And there are other very capable browsers with small user bases, the most notable of which is Opera.

I’ve been using Firefox since its inception years ago, and have been testing this latest iteration, version 3.5, since it emerged June 30. I can continue to recommend it as a fine way to surf the Web. The new version is improved, and worked very well for me on both my Windows and Macintosh computers.

But, in this round of the war, Mozilla’s product no longer stands out as clearly superior, for two reasons. First, Firefox has lost its traditionally biggest advantage: greater speed than its rivals. While Firefox 3.5 is about twice as fast as the previous version 3.0, and handily beat Internet Explorer 8 in my tests, it lagged behind both Safari 4.02 and the beta edition of Chrome 2.0 a bit in most test scenarios. Overall, Safari was fastest in most of my tests, both on Mac and Windows (yes, Apple makes a little-known version of Safari for Windows).

In fact, Mozilla no longer is claiming to be the fastest browser. It now prefers to say it is one of what it calls the “modern” browsers, along with Safari and Chrome, whose under-the-hood technologies make them better at handling a growing breed of sophisticated Internet-based applications that mimic traditional computer programs like photo editors and word processors and spreadsheets.

Second, this version of Firefox has relatively few new features, and some of them are merely catch-ups to those introduced earlier by Microsoft and Apple. Most notable among these is a private browsing mode, first popularized in Safari, and greatly expanded in IE, which allows you to traverse Web sites without leaving traces on your computer to show what you’ve been doing.

Mozilla says its main goal from now on will be to turn Firefox into the ideal platform for running Web-based applications. It shares the belief, also fervently embraced by Google, that consumers will gradually migrate away from programs stored on their computers’ hard disks to those stored in “the Cloud,” the industry’s term for the servers that run the Internet.

To show this, the new Firefox can do a few new tricks, like streaming video directly from Web pages without requiring plug-ins like Adobe’s (ADBE) Flash. Alas, this works only with obscure video formats little used on the Web at the moment.

Firefox 3.5 does include some new features, in addition to private browsing. It can pinpoint your location, so that any properly configured Web site can serve up locally relevant content. It has a nice option that lets you “forget” any Web page in your history, wiping out all traces you’ve been there, even if you neglected to turn on private browsing mode beforehand. And it can recover your open tabs after a crash.

Also, Firefox continues to lead its rivals in the number and variety of third-party add-ons that enhance browsing in myriad ways, such as adding features to sites like Twitter or making bookmarking easier.

As for speed, I tested Firefox 3.5 against its main rivals by timing how long it took to launch into the same home page, and how long it took to completely load popular Web sites like Facebook and YouTube. I tested how long it took to completely load folders containing numerous sports and news sites simultaneously. I also ran an industry benchmark test that measures the browsers’ speed at handling an important Web language called JavaScript. I did these tests on the same home network on both a Dell (DELL) and an Apple computer.

While Firefox won a few of these tests, Safari and Chrome won more of them. In most cases, the speed differences weren’t large, except in the case of IE, which was dramatically slower than the others. But this is the first new version of Firefox I’ve tested that didn’t win most of the tests.

Firefox is still a great Web browser, and still much faster than its main rival, Internet Explorer. But its edge is being eroded.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

]]> http://allthingsd.com/20090715/in-browser-warsthe-new-firefoxloses-some-edge/feed/ 0 http://allthingsd.com/20090630/mozilla-foundation-announces-your-new-default-browser/ http://allthingsd.com/20090630/mozilla-foundation-announces-your-new-default-browser/#comments Tue, 30 Jun 2009 18:30:48 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=20500 After four beta versions and nearly as many release candidates, Firefox 3.5 is finally here.

This latest version of the browser offers a number of new features. Among them: Private browsing, location-aware surfing, support for emerging HTML 5 standards such as plug-in-free video and audio playing, and better JavaScript performance. It’s that last improvement that’s most noteworthy since Mozilla claims that Firefox 3.5 is twice as fast as Firefox 3, and an astonishing 10 times faster than Firefox 2.0.

Nice features, all of them, and ones that certainly reflect the goal of Firefox’s creators at the Mozilla Foundation: To upgrade the Web. “What we’re actually trying to do,” Mozilla Chairman Mitchell Baker said at our D7 conference in May (see video highlights below), “…is improve the Web itself….Our main goal is to make more capabilities available, and right now, the browser is the main delivery mechanism….We’re trying to be the delivery mechanism upon which others build innovations.”

And upon which Firefox builds market share. Though it is currently the world’s second-leading browser, with a 22.5 percent share of the global Web browser market, Firefox faces some formidable competition these days from Microsoft (MSFT), Apple (AAPL) and now Mozilla partner Google (GOOG), which is bearing down upon it with its latest “don’t-be-evil” bulldozer, Chrome.

]]> http://allthingsd.com/20090630/mozilla-foundation-announces-your-new-default-browser/feed/ 3 http://allthingsd.com/20090528/d7-interview-mitchell-baker-and-john-lilly/ http://allthingsd.com/20090528/d7-interview-mitchell-baker-and-john-lilly/#comments Thu, 28 May 2009 18:20:04 +0000 John Paczkowski http://d7.allthingsd.com/?p=215

As CEO and chairman of Mozilla, respectively, John Lilly and Mitchell Baker steward the development of Firefox, the open-source browser that challenged and then broke Microsoft’s choke hold on the browser market. As of April 2009, Firefox claimed 22.48 percent of Web browser market, according to Net Applications. That makes it the second most popular browser world-wide, after Internet Explorer, which holds 66.1 percent. An impressive feat. And an important one. Because by dislodging Internet Explorer from its dominant market position, Firefox has proven not only that open-source projects often provide better software–something to which any Linux geek will attest–but that it’s possible for a particularly well done one to become an everyday consumer application.

Session Highlights

Live Blog

• “How many people here have heard of Firefox?” Walt asks. Applause. And with that, Mitchell Baker and John Lilly join him onstage.
• When I test a Windows computer, says Walt, the very first thing I do is download Firefox to see if it works. Because if it doesn’t, there are obviously problems. How many people use Firefox? 300 million says Lilly. But that’s just about 20 percent. Which is shocking. Because that means most folks end up using the browser that comes with their computers. And we spend more time with our browsers than with our families.
• Walt asks about the Firefox growth curve. Baker says the curve has been relatively linear after an initial spike. “Why don’t people use Firefox?” Walt asks. Lilly says people just aren’t aware. “Most people think of the browser as a pane of glass; they don’t realize that it really effects the way they see the Web. Baker adds that many people fear their computers, and that might make them reticent to experiment with a new browser.



• Firefox’s initial browser improvements in speed and extensibility have been matched. Mozilla is a far smaller outfit than Microsoft (MSFT), Apple (AAPL) and now Google GOOG). Sure, you’re nimble. But how are you going to keep up with these guys? Lilly acknowledges that rival browsers are formidable. But Firefox is still making advances in speed and performance. It’s a “modern” browser, he says contrasting it to Microsoft’s Internet Explorer. Walt presses further. Notes that Google Chrome has what the company claims is the fastest Javascript engine around. Apple makes similar claims with Safari. Again, how do you compete? Baker: “If you were a business picking a space in which to compete, you wouldn’t pick one with Microsoft, Apple and Google.” But remember, she says, that wasn’t the case a few years ago. It was really just IE. We’ve been around for a while and we’ve had great success. Mozilla is undaunted by Microsoft et al., apparently.
• Walt: 71 of the foreign-language versions of Firefox are written by volunteers. Why should I use a product like that? Lilly says Mozilla has a system for verifying the quality of these other versions and vets them prior to release. Beyond that, users will alert the company to any problems.
• Walt: Why wouldn’t it just be better for the consumer to go with the company that’s hired experts to do its translations? Baker: How much software do you really think is great? Walt: Not very much. Lilly: But it’s all written by experts. Walt nods, point taken.
• Walt presses on, noting that many open-source products are rough. Baker concedes. Circling back, Walt takes issue with Lilly’s characterization of IE as not a “modern” browser.” Explain that. Fast, Supports new graphics standards. Runs apps well. Lilly says IE doesn’t. Walt asks for an example. Lilly says Zimbra.
• How does it feel to be competing with Chrome, Walt asks, noting that Mozilla has long had a relationship with Google. “You’re now where Google’s “don’t-be-evil bulldozer is heading. How does that feel?” Baker says relations between the two companies are still good. They are still cooperating on geolocation, for example. The next version of Firefox will ship with that and it’s a Google service. It doesn’t have to be a Google service, but Google provides it for free and as such, is the obvious source. Lilly jumps in: As long as we build a good browser, we’re OK. We’re not without assets. “We’re not simply going to shut down because Google is entering our market.” Our point of view is that the browser can do more for you. That’s not really Google’s vision. We think of the browser as a “user agent.”
• Lilly says he likes Chrome. “Really?” asks Walt. Lilly says yes. He notes that rival browsers like Chrome and Safari have made Firefox better. A nice change from competing against, IE, apparently.
• Walt asks why Mozilla doesn’t making non-Web browser software. “What we’re actually trying to do,” says Baker, “is improve the Web itself….Our main goal is to make more capabilities available, and right now, the browser is the main delivery mechanism….We’re trying to be the delivery mechanism upon which others build innovations.”
• Lilly mentions Thunderbird, Mozilla’s email app. Walt dismisses it as a geek app. He notes the difference between it and Firefox, which is a polished, mainstream app. Lilly says Thunderbird is not a niche app. It’s got a sizable user base.
• On to the issue of mobile… Why am I not using Firefox on my iPhone or BlackBerry? Lilly notes that prior to Apple’s App store, people were not that accustomed to installing apps on their phone. “We needed that to change….That moved the power away from the carriers and manufacturers to the consumers. And we didn’t want to do ‘Firefox Mobile’; we wanted to do Firefox–the fullblown app.”
• Something about Windows mobile, presumably negative [I missed it].

  Walt: I wish Ballmer was still here.

  Lilly: Who doesn’t? [laughter]

• Baker: “What we really want to do is make Firefox a mediation layer for developers.” Rather than building 15 different versions of the browser, Mozilla wants to build a single application layer for all of them.
• Q&A: The first question is about whether the company worries about a shift from a nonprofit to for-profit business. Baker says Mozilla can’t be successful with a for-profit model. “We are only successful because of our current status.”
• Is Firefox responsible for Google’s market dominance? Short answer: Obviously not.
• What’s the value proposition for Firefox now that Chrome exists? Questioner has switched to Chrome because it runs Google Apps better (which is the way Google designed it). So why use Firefox? People like the interface, says Lilly. They can modify it. They can skin it, etc. Lots of legitimate reasons.

A note about our coverage: This liveblog is not an official transcript of the conversation that occurred onstage. Rather, it is a compilation of quotes, paraphrased statements and ad-lib observations written and posted to the Web as quickly as we were able. It was not intended as a transcript and should not be interpreted as one.

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]]> http://allthingsd.com/20090528/d7-interview-mitchell-baker-and-john-lilly/feed/ 1 http://allthingsd.com/20090417/you-can-lead-a-geek-to-water/ http://allthingsd.com/20090417/you-can-lead-a-geek-to-water/#comments Fri, 17 Apr 2009 15:49:17 +0000 Nitrozac and Snaggy http://voices.allthingsd.com/?p=10888

]]> http://allthingsd.com/20090417/you-can-lead-a-geek-to-water/feed/ 0 http://allthingsd.com/20090403/web-20-expo-an-%e2%80%9camerican-idol%e2%80%9d-for-startups/ http://allthingsd.com/20090403/web-20-expo-an-%e2%80%9camerican-idol%e2%80%9d-for-startups/#comments Sat, 04 Apr 2009 00:13:06 +0000 Marisa Taylor http://voices.allthingsd.com/?p=10163 During the “Launch Pad” session, five start-ups took a grilling from developers, journalists and venture capitalists, then faced a crowd vote at the Web 2.0 Expo’s version of “American Idol.”

As attendees texted their votes, moderator John Battelle, founder of Federated Media Publishing, jokingly asked: “Want to have a dance-off?”

None were necessary. The techies in attendance were starry-eyed for all things mobile, picking Nitobi’s PhoneGap, an open-source tool for building mobile apps, as the People’s Choice winner. Life-tracking site zeaLOG was a close second.

Read the rest of this post

]]> http://allthingsd.com/20090403/web-20-expo-an-%e2%80%9camerican-idol%e2%80%9d-for-startups/feed/ 0 http://allthingsd.com/20090220/heres-a-patch-for-you-adobe-acrobatuninstallexe/ http://allthingsd.com/20090220/heres-a-patch-for-you-adobe-acrobatuninstallexe/#comments Fri, 20 Feb 2009 17:03:56 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=13265 There’s a critical vulnerability in Adobe’s Reader and Acrobat PDF software and at least one zero-day exploit for them in the wild already. Yet Adobe (ADBE) won’t have a fix in place until March 11, and then only for Adobe Reader 9 and Acrobat 9. Patches for earlier versions of the software will arrive sometime after that.

Two and half weeks or longer to wait for a critical patch.

In the meantime, exploits for the flaw will no doubt grow in number and cunning–a nightmare since the PDF format and Adobe’s related apps are so widely used. “Right now we believe these files are only being used in a smaller set of targeted attacks,” security group Shadowserver said in an advisory on the matter. “However, these types of attacks are frequently the most damaging and it is only a matter of time before this exploit ends up in every exploit pack on the Internet.”

Shadowserver recommends disabling Javascript in Acrobat and Reader to limit exposure to such attacks. There are, of course, other solutions as well–Foxit for Windows users, Preview for Mac users, and Xpdf for Linux users.

]]> http://allthingsd.com/20090220/heres-a-patch-for-you-adobe-acrobatuninstallexe/feed/ 3