Customers Inspire the Socialization of CRM

The Altimeter Group released a new report on social CRM today, and while analysts release reports all the time, this is different. The report is free to read and share under creative commons. This is a big disruptor, one that reflects the socialization of information and the spirit of social media. By giving away insight, Altimeter ignites change and thus brings its report to life.

BoomTown Can Count on Scooby-Dooby-Don't for Laughs: The Roast Video

Sadly, due to the sniffles and some minor hacking (thanks, kids!), BoomTown had to miss the roast of well-known blogger Robert Scoble that Startup2Startup hosted at its holiday party last night on Pier 38 in San Francisco. I was skedded to be one of the roasters, though, so I sent along a video of all my video encounters over the years at various tech events with the man I like to call Scooby-Don’t. Think Seinfeld and Newman of geeks and you have the right idea.
ScoobyDont

Super Bowl Ads Web 2.0 Roundup: Watch, Tweet and Widget

Super Bowl XLIII is nearly upon us with ads in tow, and since there’s never been as much video, connectivity or interactivity as there is right now, the whole thing is shaping up to be quite the Web 2.0 extravaganza. From YouTube to Twitter to Facebook and beyond, here’s your guide to all the digital venues available to view, vote on and even interact with this year’s lineup of ad campaigns.