Like the latest standard-size Kindle, which came out earlier this year, the Nook is a roughly 8-inch by 5-inch, ivory-colored plastic tablet that costs $259 and connects wirelessly to an online store. The two devices have essentially identical reading screens, 6 inches when measured diagonally, that allow for only monochrome text and gray-scale graphics, not color. Both come with two gigabytes of internal memory, enough to hold about 1,500 digital books.

Nook’s most obvious difference from Kindle is that it also boasts a second, smaller color screen beneath the main reading screen. This touch screen is used for navigating and for typing via an on-screen keyboard when performing searches or adding notes to books. Also, when the touch screen is dark, it can be swiped to turn pages instead of using the physical page-turning buttons at the sides of the main screen.

The competing Kindle (formerly called the Kindle 2, but now back to just Kindle) uses a joystick, Menu and Home buttons, and pop-up menus on the main screen for navigating. It has a physical keyboard below the screen for typing and can turn pages only using physical buttons.

A customer tries a Nook e-reader at a Barnes Noble store in Manhattan on Monday.

Also, unlike the Kindle, the Nook lets you lend certain digital books to others for a limited period, an innovation that removes one of the most common complaints about buying books electronically instead of on paper.

Another big difference: Nook claims a catalog of just over one million digital books, versus 389,000 for the Kindle. But this is somewhat misleading, because over half of the Nook catalog is made up of free out-of-copyright titles published before 1923, the vast majority of which are likely to be of little interest to average readers. Barnes & Noble refuses to say how many modern commercial titles it offers, or even whether it has more or fewer of these than Amazon (AMZN).

Amazon says it already has nearly 20,000 of the most popular such older books available and plans to add hundreds of thousands more in the coming months, to bring its total selection to more than one million.

Amazon also offers well over 100 newspapers and magazines and 7,500 blogs. Barnes & Noble says it will have about 45 periodicals in the coming weeks, but no blogs.

The Nook has a small color screen for navigating and typing notes.

Both devices offer downloads of most best-sellers, but in a random, unscientific test I performed using print books from around my house, I found Amazon’s commercial e-book catalog superior. Barnes & Noble lacked digital versions of two recent historical biographies I own, and had no digital editions of the works of one of my favorite contemporary mystery writers, Donna Leon. Amazon had all these books in Kindle editions. Barnes & Noble says titles like these are being added.

During my tests, I found the Nook slower, more cumbersome to use and less polished than the Kindle. I ran into various crashes and bugs. And, while the Kindle’s navigation system isn’t exactly world class, it ran circles around the Nook’s, despite the great possibilities offered by the latter’s use of the touch screen.

The Nook may be wonderful one day, but, as of today, it’s no match for the Kindle, despite advantages such as lending, because it’s more annoying to use.

For instance, the Nook constantly delayed taking me to books while the main screen displayed a message that said “formatting.” Its standard practice is to open books you select not at the actual start of the book, but at a description of the book. Turning pages inside books was slower than on the Kindle. Looking up a word in the built-in dictionary, a quick process on the Kindle, was far harder on the Nook. Even swiping the touch screen to turn pages would suddenly stop working for periods of time.

The good news for those who have ordered a Nook, which is currently sold out, is that its software can be updated, and Barnes & Noble is promising to fix the problems, starting with a wirelessly delivered patch next week that it says will improve the speed a bit, get you closer to the start of the book, and repair some of the bugs.

Two things are worth noting here. First, I also criticized the design of the original Kindle and the original Sony (SNE) e-reader, both of which have improved in subsequent iterations. (Sony, which was in this market early, is promising to release its first wireless e-reader later this month.)

Second, the entire e-reader market is still in its infancy. The lack of color in books and periodicals alone is a huge drawback. One day, I suspect both of these products will look like a 1996 Palm (PALM) PDA does compared with an Apple (AAPL) iPhone.

The Nook is a bit shorter and narrower than the Kindle, but it is an ounce heavier and significantly thicker. It has a cleaner look, because the bezel around the screen is narrower and there is no physical keyboard. The touch screen adds a dash of color, though it often goes dark to save battery life.

Like the Kindle, the Nook has built-in cellular connectivity with no monthly charges. But it also adds Wi-Fi, which is free at Barnes & Noble stores, though mostly unusable at other commercial hotspots, because the Nook lacks a Web browser that would allow you to log in. The Kindle has a crude Web browser, but no Wi-Fi.

Speaking of battery life, the Nook’s is worse than the Kindle’s. It claims about 10 days of typical use with wireless off, and just two days with wireless on. In my week of tests, with wireless on constantly, I had to charge it three times. Amazon rates the Kindle at 14 days of typical use with wireless off and seven days with wireless on, which squares with my own Kindle experience.

The Nook beats the Kindle in a few areas. Lending is a key one, though only about half of the commercial titles are eligible for lending, you can lend each one only once to a given person, and loans expire after two weeks. In my tests, lending worked OK after a couple of false starts.

Another is that Barnes & Noble takes advantage of its stores. In addition to getting free Wi-Fi, Nook owners who enter a Barnes & Noble store can read books on their Nooks for free, and get help from staff members.

Unlike the Kindle, the Nook also has a slot for expandable memory cards and a replaceable battery. Barnes & Noble also has companion PC, Mac, iPhone and BlackBerry software for reading e-books, even if you don’t own a Nook. Amazon has such software, so far, only for the iPhone and PC.

But, while Amazon will synchronize your last page read if you switch from reading a book on one device to using another, Barnes & Noble lacks that capability yet, though it says it will have it soon.

One more thing: The latest standard-size Kindle allows wireless book purchasing in multiple countries. The Nook does so only in the U.S.

My recommendation on the Nook is to wait, even if you prefer its features to the Kindle’s. It’s not fully baked yet.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

http://allthingsd.com/20090225/amazons-kindle-2-improves-the-good-leaves-out-the-bad/ http://allthingsd.com/20090225/amazons-kindle-2-improves-the-good-leaves-out-the-bad/#comments Thu, 26 Feb 2009 02:02:07 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20090225/amazons-kindle-2-improves-the-good-leaves-out-the-bad/ Amazon.com has fixed the worst design flaws in the Kindle, its popular electronic-book reader, while maintaining the excellent book-buying experience that made the first Kindle model tolerable despite those problems.

This week, the company released the Kindle 2, a new version that is much thinner, a tad lighter and a bit taller. It has much more built-in memory, better navigation controls and a slightly improved screen. I’ve been testing the Kindle 2 for a few weeks and consider it a vast improvement over the first Kindle, released in late 2007, which was clumsy and annoying to use. Overall, I found the Kindle 2 to be a well-designed, satisfying piece of hardware.

The new model carries the same relatively high $359 price tag as its predecessor, but it offers faster page rendering and 25% better battery life. The catalog of books available on both Kindles has now swelled from about 90,000 in 2007 to over 230,000 today, and titles still typically cost around $10. You can still subscribe to periodicals and blogs, and there is still a crude Web browser built in — but this gadget is mainly for reading books.

Like its predecessor, the new Kindle has a built-in cellular wireless modem that allows you to download books or update periodicals on the fly, without using a computer. As before, there is no monthly fee for this wireless service.

Most important, Amazon (AMZN) has remedied the most irritating flaws of the original model. It’s no longer easy to accidentally turn pages, because the page-turning buttons have been redesigned. You no longer have to reach around to the back of the device to turn it on or off. You no longer scroll through menus and text with an odd little wheel whose progress was only visible in a thermometer-like strip separate from the main window. And the book-like cover no longer falls off.

But the improvements in this dedicated e-book reader, while admirable, may pale beside Amazon’s next move. Amazon says it is working to make the Kindle e-book catalog available on other mobile devices, such as smart phones, that people already own. The online merchant, which is so secretive it makes Steve Jobs seem like Joe Biden, isn’t saying which devices will get the Kindle service or when. I would bet it will be sooner rather than later.

Amazon’s Kindle 2

This makes perfect sense. While the Kindle project has often been compared with Apple’s iPod, because both are hardware devices seamlessly connected to online-content stores, there is a fundamental difference. Apple (AAPL) offers content to sell hardware. Amazon offers the Kindle to sell content.

If, say, this electronic content were available not only on the Kindle reader, but via Kindle software apps on Apple’s iPhone or the BlackBerry, the e-book market could explode.

Meanwhile, Kindle’s design has gone from chunky and clunky to smooth and sleek. The power switch is now easily reachable on top of the device, and the all-important buttons for paging forward and backward through a book are now smaller — and work by pushing them firmly inward toward the screen instead of outward toward the edge of the device. This means they can no longer be easily activated by stray finger movements.

The weird thermometer system has been replaced by a little joystick that moves an on-screen cursor. The Home button is now large, and has been moved off the keyboard, which has been reduced in size, but is still quite usable.

The screen is the same 6-inch, high-resolution E-Ink display, which has a comforting contrast ratio for reading and uses battery power only when you turn the page. But, while it still can’t display color and still can’t be read in the dark, its gray-shade graphics are much more detailed.

The battery is now sealed in, but it is larger. Amazon claims you can read for four or five days with the wireless turned on, or up to two weeks with it turned off. In my tests, those claims proved true. I took the Kindle on a trip for a week with the wireless turned off and the battery indicator barely budged.

Memory has been greatly expanded, so you can store 1,500 books, up from 200, though you can no longer add extra memory.

There are also a few cool new features. The Kindle 2 looks up words in the dictionary automatically, as soon as you move the cursor to them. It can optionally read books aloud in a computer voice that’s surprisingly decent. And, if the wireless function is on, the Kindle service will remember the last page you read in a book and synchronize a second Kindle to that same place in the book.

There are some drawbacks. You still can’t organize your books into groups of your choice. Amazon now charges $29 for the cover, which was formerly free. And the Kindle still doesn’t work with some of the open e-book formats that other devices support.

But for serious book readers who are tired of toting around stacks of books and periodicals, the new Kindle is finally a pleasure to use.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

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