As the country braced for huge antigovernment protests on the traditional day of prayer, the government appeared to have unplugged most means of communication—including social network Facebook and Twitter—that activists had been using to coordinate action across the country. Landline calls placed from outside the country, however, were connecting.

Government-owned Telecom Egypt runs the country’s fixed-line network. Attempts to connect to the websites of several Egyptian ISPs, including EgyptWeb, TeData and Purenet all failed.

U.K.-headquartered Vodafone Group PLC said in a statement that all mobile operators in Egypt had been “instructed to suspend services in parts of Egypt. Under Egyptian legislation, the authorities have the right to issue such an order and we are obliged to comply with it.” It said the Egyptian authorities will be clarifying the situation in due course.

Read the rest of this post on the original site

Offline instant messages and group video chat services remain offline, he said.

Bates said Skype now knows what caused the crash, but he didn’t disclose it. He ruled out the possibility of some kind of malicious attack, and said it’s conducting a detailed postmortem.

This would probably be the worst time for Skype to experience a high-profile outage. Though the Skype service is working today, lots of people who might have used it to call family members heading into Christmas may have made alternate plans.

However, the failure, whatever its cause, is also a reminder that Skype isn’t always in charge of its own ability to stay online. In 2007 an otherwise routine Windows security update issued by Microsoft forced an abnormally high number of PCs running Skype around the world to restart at roughly the same time. A software flaw prevented the Skype peer-to-peer network from compensating properly and the service crashed for two days.

This incident will also hurt its reputation with two key constituencies: Prospective business customers and potential investors. Business customers will rethink plans to deploy Skype. And potential investors will question whether this company has its act together, hurting the potential benefit from its forthcoming IPO.

To its credit, Skype did manage to restore service much faster than it did in 2007, as SkypeJournal notes here.

System failure is one of the risks that Skype admits to in its S-1 filing with the U.S. Securities and Exchange Commission. Of the 2007 failure, Skype says in its filing:

“We experienced significant adverse publicity and lost net revenues as a result of this outage, and any similar outage in the future would likely harm our business. As we increasingly introduce products particularly targeted at business customers, any system failures could have a significant impact on our ability to attract or maintain our relationships with business customers.”

Bates’s video message to customers is below.

But the thing is, I need to actually converse with people when I make phone calls, and that’s often impossible using AT&T in San Francisco. The majority of mobile calls made from my apartment on my cellphone are dropped or inaudible. So you might say I should regret that decision to drop the landline when I moved earlier this year.

But because of free Gmail voice calling (which launched last August), I’m doing okay. My home Internet service (also provided by AT&T, I should say) is mostly reliable, so I just dial out of my Web browser using my laptop’s built-in speakers and microphone. The calls almost always connect and sound fine.

Google announced today that this free calling from the U.S. to anywhere in the States and Canada would be extended through all of 2011 (back in August, it said it wouldn’t charge for those calls “for at least the rest of the year”).

Since I have a Google Voice account (which isn’t required to make calls), I can also receive calls in Gmail. When I dial out, my calls look like they’re coming from my Google Voice number.

I wouldn’t mind having a cellphone that actually worked for voice calls, but for now this will continue to be my backup.

The comments from Facebook are the latest criticisms leveled at the Google (GOOG)-Verizon (VZ) proposal from the technology world. Soon after the companies announced the plan on Monday, some consumer advocates derided the proposal because of its two big exemptions: mobile networks and new, as-yet-undeveloped services that weren’t specified.

Facebook has long been a proponent of what’s known as “net neutrality” — the idea that Internet providers such as phone and cable companies should not deliberately slow or block Internet sites or services such as Facebook and Google. The latest statement is consistent with earlier remarks from the Facebook camp, including a letter signed in October by CEO Mark Zuckerberg. But coming after the Google-Verizon announcement, the emphasis on wireless networks makes it clear that the proposal from the tech giants might not be an easy sell among other Internet companies.

Read the rest of this post on the original site

Steve Burke is about to take on a very big job: Combining GE’s (GE) NBC Universal with Comcast’s programming assets to create a television colossus. Good thing he has spent a lifetime in TV preparing for it.

But even without those responsibilities, Burke has plenty on his plate. As COO of the country’s biggest cable company, he helps steer Comcast (CMCSA) through tricky waters: Net neutrality, feisty file-sharers, sleeping tech guys, etc.

In certain circles–perhaps one you’re in sitting right now–the central question Burke and Comcast have to answer is: How are you going to survive the attempts of Google/Apple/everyone on the Web to turn you into an irrelevant dumb-pipe provider?

But the flip side of this question is just as valid: How can anyone really dislodge the company that controls the pipe that makes TV?

Liveblog

Kara starts off with the basics: Why do you want to buy NBC?

Burke: We’ve always believed that content and distribution go better together. We’ve had distribution, we’ve been trying to get content for a while. Tried to get Disney (DIS), came close to buying Universal when Vivendi owned the whole thing.

8:16 am: Kara–but lots of companies have tried marrying content and distribution. That doesn’t always work.

8:16 am: Burke–It has for News Corp. (NWS). But in our case, we already have the ability to put up 70,000 hours of content for video on demand. But we don’t have all the content we’d like. We don’t have day-and-date movies. We’d like all prime-time programming on VOD, etc. The thing that slows that down is the natural negotiations that you have to go through when you don’t own the content.

8:18 am: Kara–You’re also worried about becoming a dumb pipe, without control, right?

8:18 am: Burke: I like to think of it as opportunities. Look at DreamWorks (DWA)–they are worried about declining DVD sales, and they’d like to be able to do electronic sell-through. We’re in a position to help craft that evolution.

8:19 am: Kara–Are you sure consumers really want to watch this stuff on TVs, as opposed to iPads, etc?

8:20 am: Burke–We’re all for choice, anytime, anywhere. We believe consumers want that, too, and “it’s frustratingly slow” to get that to happen. “But I think that’s the world we’re all crashing into,” and “you can’t stop it anyway.”

8:21 am: What’s going with Hulu, which you’re going to own a piece of?

8:21 am: Burke–Whether it’s Hulu or Fancast, which we own all of, “people want their shows on the Internet. And they’re going to get their shows on the Internet.” Not sure if it’s going to be ad-supported or a paid model. “I know–I’ve read”–that Hulu is going to try a paid model.

8:22 am: We also support the TV-everywhere concept (spearheaded by Time Warner–get what you want on the Web, as long as you pay for a cable subscription).

8:23 am: Kara–you’re going to be running NBC, right?

8:23 am: When the deal closes, Jeff Zucker will run the entity. But he’ll report to me.

8:24 am: By the way, content and distribution don’t naturally work together. You have to make them work together. You have to do things that sometimes aren’t immediately advantageous for both sides.

8:24 am: Kara–Let’s talk about your individual businesses, as well as Steve Jobs’s expressed lack of interest in getting into TV. So cable is most important to you, right?

8:25 am: Burke–Cable provides the majority of NBCU’s cash flow. They’re the best part of the media landscape right now. Majority of cash at most entertainment companies comes from cable right now, and even more so at NBCU. But we also think there’s upside with Universal studio and NBC broadcast.

8:26 am: Okay, but give me an honest assessment of broadcast. What did you think of the Conan deal? Did they call you?

8:27 am: Burke–as the deal closes, it’s not our company. We can’t manage anything. To a degree, we’re watching things in the same way you are. There’s clearly a separation that exists. Because of regulators [natch].

8:27 am: Anyway, broadcast TV has been challenged for some time. But right now it looks to be on the upswing. Ads are coming back. retrans consent, where broadcasters will get money from cable operators, is coming. But broadly, if you look at TV, including cable, the overall television business is making as much money as ever.

8:29 am: Kara–do you still need broadcast networks anymore, anyway?

8:29 am: Burke–for big events, you can’t get a bigger audience. And that’s very attractive. We’re not naive. We know the business is “very challenged.” But in the next few years, there can be a real upside. We can invest in the business. If you’re in the network TV business, you have to spend the money to be competitive: on pilots, on encouraging creative people to work, etc. Note that NBC spent a lot more on pilots for this fall than they did a year ago. “If you’re in it, you have to be in it to invest and win. You can’t cut your way to success in broadcast TV.” [Which was Zucker's strategy last year. So what does that mean?]

8:31 am: Burke moves on to the Universal movie studio. It can move the existing library to different platforms, help it migrate from DVD to electronic sell-through, etc.

8:32 am: Will Burke have to do a lot of cost-cutting? When we bought AT&T (T), we did. But in this case, it’s not about costs. There’s very little overlap. It’s more of a case of trying to put everything together.

8:33 am: Kara: So will you sell anything off after the deal goes through?

Burke: No. We want the cable systems, but the other stuff has value, too. And all of the parts can work together.

8:34 am: Kara–How do you look at competitors like Apple (AAPL), Google (GOOG). What do you think of Google TV?

8:34 am: Our real competitors are the satellite companies and telcos. Right now. The real challenge is delivering all that data. You need infrastructure–pipe–for that. That’s how you deliver tonnage. And it’s going to be that way for a long time. The Web can deliver video, but not the same tonnage, in the same way. There are a lot of companies that want to get to the TV set. And I think all of them can be complementary. But people who subscribe to us want ESPN, CNBC, etc.

8:36 am: Kara–But why do need bundles and tiers, anyway?

8:36 am: Burke: The programmers we work with want full distribution. And you pay $50, $60, and you get 200 channels. And the ecosystem works very well for the programmers, and it works well for us.

8:36 am: Kara–and for customers?

8:37 am: Burke–TV in the U.S. is better than anywhere in the world. It’s natural to say you only want to pay for two channels. And we could technically do that, and we could offer a less expensive bundle. But I think the business model has evolved to be what it is right now, and it’s been successful for both sides of the equation.

8:37 am: But again, people are picking and choosing what they want on the Web. And some of them seem to be turning off cable as well. Aren’t you worried about that?

8:38 am: Burke: We worry all the time. But the fact of the matter is, it’s counterintuitive. I have five kids. And they all consume media different ways. But quarter after quarter, year after year, cable subs go up. It has never gone down. There’s no evidence that people are giving up their cable. If people want ESPN or CNBC, they’re going to subscribe. In the future, you’ll have more stuff on more devices. But at the end of the day, it’s in the programmers’ interest to get affiliate fees for their stuff.

8:40 am: Kara–But don’t you think people want a la carte?

8:40 am: Burke–I’d like to buy the first section of the Wall Street Journal, and not the rest of the paper [followed by Kara fumbling with some math].

8:40 am: In any case, you’ve got much more choice now than you had 10 years ago. It’ll be the same thing in the next 10 years.

8:41 am: Kara–which devices are important to you beyond TV?

8:41 am: Burke–The iPad, of course. We just showed off that new iPad app/TV controller that will replace the crummy search and navigation that exists on the set-top box now.

8:43 am: Kara–Is 3-D coming to the home?

8:43 am: Burke–Yep. This won’t be like HD sets, where they started off very expensive and came down relatively slowly. We’ll get a point pretty quickly where if you’re buying a nice TV set, it will have 3-D. Now there are a lot of places where 3-D doesn’t enhance the experience. And they need to figure it out. For instance, you don’t 3-D when you have overhead shots at at a football game. So we need to figure out what percent of stuff you watch will have 3-D. But it’s coming.

8:44 am: Kara–Jobs talked about collapsing windows, but windows don’t really seem to ever collapse.

8:45 am: Burke–Right. They are narrowing, but only slightly. You want to have windows, but make sure they have a purpose. For instance, I think the best place to have a movie for the general public is the movie theater. I think that’s going to be the same for a long time.

8:46 am: Kara–But what if you don’t want to go the theater?

8:46 am: Burke–I don’t know. I think there’s a real benefit to having it in theaters opening weekend. But 90 days out, I’m not sure. It probably doesn’t have to be windowed for 90 days; you should be able to get it on VOD, etc.

8:47 am: Kara–One more time: What’s the most important device, either real or overhyped?

8:47 am: Burke–The iPad. I bring it everywhere I go. It’s so elegant. And so early in its life cycle. But I’m looking forward to other tablets, too. The big picture is that all this stuff will enhance the value of great content. That’s the bet we made with NBC, that it can get to more people, over more devices, and get more valuable that way. People are always worried about technology draining value from media, but each new wave of technology has been additive.

Q&A:

Q: Do you think your pipe business will become separate from rest of your business and become commoditized?

Burke: For starters, we’re already separating programming from video (which includes TV, high-speed, etc.

Q: What about the theory that big mergers, like the ones you’re doing, are products of hubris more than business savvy?

Burke: I know that theory. We’ve done a lot of deals. “Every single time we’ve done a deal, Wall Street has said, ‘Why are you doing that?’” But we have a view that content and distribution work together if properly managed. And that a company that gets bigger can do cool things with technology, if you do it right. “But we’re totally aware that there are a lot of people saying–’Why don’t you stay where you are?’ We think we’re getting a fairly priced deal for NBCU.”

Q: Do you think there will be a market for set-top boxes that consumers buy on their own, with features they want?

Burke: Complicated question. Each MSO is a conglomeration of different technologies. We’d love it if people bought their own set-top boxes. We’d save a ton of money. But the different technologies involved make that difficult.

Q: What’s your mobile strategy?

Burke: We’ve invested in Clearwire. We’re rolling out WiMax. We’re big believers in Wi-Fi. The iPad makes you want Wi-Fi meshing in cities, and we’re working on that. But the traditional cellphone business, as a fourth product to complement TV, landline and Web, doesn’t make sense for us.

Q: You guys have been good about chasing after malware, botnets, etc. What can you do to get others to emulate you?

Burke: The Internet business is crucial for us. It’s a growth driver. So we have to provide really reliable, really fast Internet service. And we believe in open internet. But you have to deal with congestion and protect copyrights and prevent malware and spam, and we invest a lot in that. It’s a very tricky balancing act, to make sure that the highway is really fast, but also controlled.

Q: I run Hillcrest, and Hulu blocked my service. Will you do something different when you own NBC?

Burke: “It’s not time for me to answer that question.”

Kara: “Really?”

Burke: “Really.”

Q: Your customers hate you. What are doing about that?

Burke: We’re working on customer service, spending a lot of money on it. If you don’t take care of your customers, they’re going to go somewhere else. The physical networks are getting more sophisticated. But we want to improve them.

Q: Apologies, missed the question here.

Burke is explaining that TV software platform is “balkanized” compared with the Web, where it’s much easier to get stuff to work together.

A note about our coverage: This liveblog is not an official transcript of the conversation that occurred onstage. Rather, it is a compilation of quotes, paraphrased statements and ad-lib observations written and posted to the Web as quickly as possible. It is not intended as a transcript and should not be interpreted as one.

And the trend here is self-evident. In the last six months of 2009, the number of households with no landline but at least one cell rose 4.3 percent year-over-year. It’s no wonder the telecom industry is seeing ugly and continued losses in traditional landline service revenue.

Clearly, the mobile phone is increasingly viewed as a necessity and the landline a luxury. As well they should be: The former let’s you make and receive calls to and from almost anywhere, check e-mail and take pictures; the latter allows you to make and receive calls–nothing more. Given that, why bother with a landline? And given the obvious answer to that question, how long will it be before the landline goes the way of the rotary dial phone?

But after receiving reader requests to review magicJack, I decided to do so. To my surprise, it worked pretty much as advertised. It has a few drawbacks, and extra fees for added services, such as vanity phone numbers. But I found magicJack easy to set up and easy to use, and it yielded decent, if not pristine, call quality. I even tested customer support—a source of complaints online—and found it friendly, fast and responsive.

MagicJack looks like an oversized USB flash drive. On one end is a standard USB connector for the PC; on the other is a standard phone jack to plug in a phone. It’s compatible with PCs running Windows XP, Vista and Windows 7, as well as with all Intel-based Macs. It works with both corded and cordless phones, and comes with software for dialing, though you can also dial directly from a connected phone.

The low annual fee covers calls to and from any phone on any telephone network—landline or cellphone—not just phones connected to computers or to other magicJacks. The only restriction is that the numbers called must be in the U.S., Canada, Puerto Rico or the U.S. Virgin Islands. You can also buy low-cost prepaid international minutes, or take your magicJack abroad to make free calls home. You can move it among different computers and locations.

MagicJack can also be used without a phone handset, via a computer headset or the computer’s built-in microphone and speakers.

YMAX’s magicJack

There’s nothing new about Internet phone calling. Companies like Vonage and Skype have been doing it for years. But magicJack is different. It emphasizes calling to and from phones on regular wired and wireless phone networks, and its prices for calls to and from such non-Internet-connected phones are much lower.

For instance, the lowest plan advertised on Vonage’s (VG) Web site for calling regular phones in the U.S., Canada and Puerto Rico is $17.99 a month, or about $216 a year, versus magicJack’s $20. And Vonage gives you only 500 minutes a month, while magicJack sets no limit. Skype charges per-minute or monthly fees for calls to regular phones and an added fee to receive incoming calls.

The maker of magicJack says its low prices are possible because the product is produced by a privately held Florida company called YMAX, which is also a phone carrier. The company also runs ads inside its software. You can buy the device at a wide variety of stores, even drugstores and convenience stores.

I tested magicJack on both a PC and a Mac. The software resides inside the magicJack itself and installs each time you connect it.

In my tests, I made and received calls on both computers, using a single landline phone and using a cordless-phone system in my house after plugging its base station into the magicJack. In the latter case, I could make and receive calls from cordless phones all over my house. I exchanged calls with both landline phones and cellphones from the magicJack.

The call quality was good, except for a few times when the connection got scratchy for a second or two. Most of the people I called said they couldn’t tell I wasn’t on a regular call. The system offers voice mail, call forwarding and conference calls, and you can save contacts.

A couple of times I didn’t get an immediate dial tone, and had to hang up and try again.

The biggest downside of the magicJack compared with regular phone service is that you have to be running an Internet-connected computer, with a magicJack installed anytime you want to make or receive calls. Also, as with all Internet phone systems, you have to register your address with 911 emergency systems.

With magicJack, you get a new phone number. The company says it is working on allowing you to port your existing landline number. You can keep your landline number for use on some phones or when you’re not using magicJack.

I found magicJack worked better on Windows than on the Mac. At one point, magicJack customer support had to send me software to patch the Mac version. But the company claims it is fixing that with a new Mac version coming soon.

YMAX also says it plans to roll out this year a Skype-like service that won’t require any magicJack hardware, just a PC or an iPhone. It also plans a new version of magicJack to turn cellphones into wireless magicJack handsets.

I don’t know if those diet pills in the TV ads work. But magicJack does.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

]]> http://allthingsd.com/20100217/magicjack-review/feed/ 0 http://allthingsd.com/20100106/superphone-vs-smartphone/ http://allthingsd.com/20100106/superphone-vs-smartphone/#comments Wed, 06 Jan 2010 21:49:01 +0000 Nitrozac and Snaggy http://voices.allthingsd.com/?p=19853

]]> http://allthingsd.com/20100106/superphone-vs-smartphone/feed/ 0 http://allthingsd.com/20100105/google-tries-redialing-click-to-call-again/ http://allthingsd.com/20100105/google-tries-redialing-click-to-call-again/#comments Tue, 05 Jan 2010 15:24:22 +0000 Peter Kafka http://mediamemo.allthingsd.com/?p=14733 Here’s an interesting side note to GPhone (a.k.a. “Nexus One”) Day–Google is still experimenting with its “click-to-call” program for advertisers on “high-end mobile devices.” Coincidence?

From Greg Sterling at Search Engine Land:

Google sent out notification to its AdWords advertisers that this month “your location-specific business phone number will display alongside your destination url in ads that appear on high-end mobile devices. Users will be able to click-to-call your business just as easily as they click to visit your website. You’ll be charged for clicks to call, same as you are for clicks to visit your website.”

Note that this offer doesn’t appear to be specific to phones running Google’s (GOOG) Android operating system. And it appears to be running in addition to Google’s practice of providing phone numbers in organic search results, which also essentially provide “click to call” options for smartphone users.

In Sterling’s words: “This is a version, effectively, of “pay-per-phone call” but the cost per call is the same as a click–a bargain (generally speaking) for the advertisers to receive a ‘warm lead.’”

Google first started playing around with “click to call” programs for conventional Web search four years ago. In that scenario, you gave Google your phone number (this was designed for landline use, really), and it connected calls to advertisers on your behalf.

Google eventually moved on, since no one seemed to use this option (though you can still see traces of the program here). But connecting mobile users with advertisers ought to be a very lucrative proposition, so no surprise that Google is still chasing after this.

]]> http://allthingsd.com/20100105/google-tries-redialing-click-to-call-again/feed/ 0 http://allthingsd.com/20090527/randall-stephenson/ http://allthingsd.com/20090527/randall-stephenson/#comments Wed, 27 May 2009 15:17:09 +0000 John Paczkowski http://d7.allthingsd.com/?p=223

Randall Stephenson is just two years into his tenure as CEO of AT&T (T) but he faces challenges that have been decades in the making. Among them: remaking AT&T amid the steady decline of its landline business, future-proofing its business as our appetites for bandwidth grow, competing with the likes of Comcast (CMCSA) in the cable TV market and fending off the proponents of Net neutrality, who don’t care much for the idea of a two-tiered Internet.

Beyond this there is the issue of continuing to build out AT&T’s wireless business, which–if not iPhone-dependent–is certainly nursing a hell of a habit. In its fourth-quarter AT&T added 2.1 million wireless subscribers. 1.9 million of them were iPhone accounts. Astonishing. But AT&T’s exclusive deal to peddle the Apple iPhone in the U.S. expires next year. The company is obviously eager for an extension. But what is it willing to do to get it?

Incidentally, we had a fairly big announcement from AT&T this morning. The company said it is upgrading to High Speed Packet Access 7.2 technology. That means considerably faster mobile broadband speeds. The upgrade is slated to begin later this year, with completion expected in 2011.

Session Highlights

Live Blog

• After some brief introductory remarks from Wall Street Journal Managing Editor Robert Thomson, who jokes about implementing an 18-second delay for expletive-fond Yahoo CEO Carol Bartz, and a welcome song from Jill Sobule, Walt welcomes Randall Stephenson to the stage and the second day of D7 begins.
• For a first question, Walt, referring to poll data, asks Stephenson why some folks might not be interested in buying an Apple iPhone because of AT&T. Stephenson notes that AT&T is improving network quality and reducing churn.
• Walt says he gets frequent reader mail complaining about AT&T service coverage. Stephenson says the company is way down the road in terms of the level of data traffic on the networks. Behavior changes radically. He says AT&T is a year ahead of other carriers in terms of network management, managing the volume and behavioral changes from adoption of new devices.
• Walt: Let’s talk for a moment about the iPhone. It’s a data-intensive device. You weren’t ready when you first launched the iPhone 3G. What happened? Stephenson says the company wasn’t quite ready. “But we’re improving.”
• Walt asks the audience how many people use AT&T. Many hands raised. How many had it before the iPhone? A fair bit. How many are satisfied with the service? Also a fair bit. Clearly, AT&T’s service must be getting better.
• The level of data volumes we are seeing on our networks is changing customer behavior dramatically, says Stephenson. This is challenging, but the company is addressing it.

• Walt: If we project out farther past the iPhone, are the mobile networks we have going to be able to handle these new data-intensive devices? Stephenson: The answer is clearly no. That’s why we’re buying more spectrum and moving toward LTE. What’s so good about LTE? Speed levels of 20 megs plus, for one, says Stephenson, who admits that real-world performance will be somewhat less than that.
• Stephenson says AT&T is more than doubling the theoretical speed of the network. Does this mean the speed of our handsets will also double, asks Walt. Not on current handsets. But on future ones, which will all be backward-compatible.
• When you upgrade the network to 7.2 will it have any negative impact on the network as data demands grow, asks Walt. Stephenson says no. “It’s all network management….We’ll have a whole new capacity.”
• Walt: In a world where both you and Verizon (VZ) go to LTE, will I be able to take my handset and switch to Verizon’s network? Stephenson says the LTE standard is consistent and should permit that.
• The conversation shifts to Wi-Fi. Walt asks about AT&T’s Wayport efforts. “When we look at the world today and the world of the future, the fixed-line bandwidth requirements are not slowing. Then you move to the wireless broadband world, where bandwidth requirements are not slowing either. You need a bridge between the two.” That bridge is WiFi, adds Stephenson, noting that the company sees extraordinary WiFi usage among it smartphone users.
• Stephenson talks for a moment about automatic authentication and says AT&T is working to implement it. “The current system is kludgey. People want it seamless.”
• Walt asks about the company’s broadband business. Stephenson says it’s doing well. Notes that it is doing nearly as well as Verizon’s FIOS business.

• Walt asks how the economy is affecting AT&T’s various businesses and the advance of the company’s capital spending plans. Stephenson says the board business has obviously been affected. Business is slowing especially in enterprise and the consumer phone business. Interestingly enough, people are more apt to disconnect the home phones than they are broadband. So AT&T continues to aggressively invest in mobile apps and in wireless infrastructure. He notes that the company is really pushing hard to build out its U-verse network. “I’ve been through a few of these recessions in my 20 years in this business, and it will turn. So you must continue to invest and prepare for the day when it does.”
• What about competitors? What are they doing? In wireless, says Stephenson, competitors also investing. A lot of capital is coming into the wireless business. In broadband, cable guys have not slowed down. Telecom structurally in a good place. Regulatory structure continues to bring in capital.
• Back to the issue of the iPhone. Was it worth it to sign the deal with Apple (AAPL)? How has it worked out? “It’s worked out terrific. We have no complaints.” He notes that the company incurred dilution, but has benefited by getting the premier customer in the space–one with high data usage and low churn. “I’m very pleased with the deal.”
• Walt asks if the company has suffered from the iPhone’s fixed data charges. It’s not a variable charge. How does that offset the dilution that AT&T has to pay? We made a bet, says Stephenson, that the industry was heading toward smartphones, and that was a good bet. Now we’re seeing dramatic uptakes in usage, so the pricing model must change. And it will change. The market will dictate that change more than anything else. But right now the economics of the iPhone are very good for us.
• Walt: Have you ever called Steve Jobs and just asked him to put a keyboard on the iPhone? Stephenson chuckles. No. “If Steve wants to put a keyboard on the iPhone, I’m sure he will.”
• Walt: Are all these new operating systems arriving at market problematic for AT&T? The iPhone, Palm’s (PALM) WebOS, Android? Would it be easier if there were fewer platforms? Stephenson: Do I want to see fewer platforms? Yes, it’s better for my business. Will I see fewer platforms? I don’t think so. So we need to take advantage of it and use it as an opportunity.

• What about the Palm Pre? “Would I like to see the Pre on our network some day? Of course I would,” says Stephenson. “We obviously talk to all the handset manufacturers. We want a broad selection of devices in the lineup. That’s important. Devices right now are what’s driving the customer adoption as much as anything.”
• Stephenson says he’s seeing dramatic uptakes in data usage. Pricing models will change over time, he says. How it changes will depend who you are. He notes that costs are variable in wireless–every new bit has a direct cost tied to it, unlike wireline business. AT&T margins are 40 percent-plus in Q1 on wireless business.
• Walt: Can you foresee a day when you’re not running retail stores? Why do you want to run stores when you’re really a network company? Stephenson says distribution is changing. But a retail presence is always going to very important, and I always want to have a part of that.
• Moving on to the Q&A: How do you transform wireline customers into wireless and broadband customers? Integration is very important, says Stephenson. If you already have AT&T Wireless, it’s a natural step to add broadband and even wireline if it’s offered as a bundle.
• Why can’t we have data roaming on LTE from the beginning and avoid the mistakes of the 3G networks? Stephenson says the LTE network will have similar roaming agreements as those on the current networks. “It’s in all our best interests.” The industry always evolves to a point where broader coverage is needed and these agreements become necessary. You’ll see that with LTE as well.
• Question about SlingBox on 3G network being rejected: Who decided that? Stephenson says that terms of service agreement for the customer do not allow customers to move live stream video over the wireless platform. Not like the fixed line side. If you start congesting network with data, voice quality goes down. We have to maintain some quality, so it’s not allowed under terms of service.
• Responding to a question on warrantlessly providing data about customers to the government, Stephenson says AT&T will act within the law in all regards to customer information and privacy. “We will comply with the law, absolutely,” he says.

A note about our coverage: This liveblog is not an official transcript of the conversation that occurred onstage. Rather, it is a compilation of quotes, paraphrased statements and ad-lib observations written and posted to the Web as quickly as we were able. It was not intended as a transcript and should not be interpreted as one.

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]]> http://allthingsd.com/20090527/randall-stephenson/feed/ 13 http://allthingsd.com/20090429/microsoft-throws-a-vine-to-disaster-victims/ http://allthingsd.com/20090429/microsoft-throws-a-vine-to-disaster-victims/#comments Wed, 29 Apr 2009 22:35:01 +0000 Nick Wingfield http://voices.allthingsd.com/?p=11322 Microsoft (MSFT) just started testing a new service, Vine, which is something like a Twitter for emergencies. It allows users to quickly notify neighbors when, say, a local river is about to flood or a rash of burglaries have occurred on the block. In fact, the inspiration for the service came nearly four years ago during Hurricane Katrina, when a Microsoft general manager named Tammy Savage began examining ways to help communities ready themselves for disasters.

But will Vine actually work in the most severe catastrophes, when there’s no power to run PCs and recharge cellphones?

Vine currently operates through three forms of communications: emails, cellphone text messages and alerts that are sent and received through Vine’s client software. Eventually, Microsoft plans to add the ability to receive alerts through landline telephones.

Read the rest of this post on the original site

]]> http://allthingsd.com/20090429/microsoft-throws-a-vine-to-disaster-victims/feed/ 0 http://allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/ http://allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/#comments Wed, 29 Apr 2009 01:02:03 +0000 Katherine Boehret http://solution.allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/ Apple’s iPhone has changed the game since its debut almost two years ago — building a powerful platform for on-the-go Web browsing and applications, in addition to making cellphone calls. Just a few months after the iPhone appeared, Apple (AAPL) introduced the very similar iPod Touch, which didn’t get as much attention, perhaps because its name understates the scope of its features.

The Touch resembles the iPhone, only thinner, with the same multitouch screen, fast Web browser, iPod media player and ability to run almost all of the 35,000 apps in Apple’s App Store. It doesn’t have a camera, or a few other iPhone features, and it can’t connect to cellphone networks, relying instead on Wi-Fi for its Internet connection.

The Touch has caught on: Apple recently indicated that it has sold 16 million of them. One reason for the popularity is that its freedom from a phone company eliminates pricey monthly bills. But the Touch can’t easily make voice calls right out of the box. So this week, I tested ways to make the Touch even more like the iPhone: apps that use the Internet to make phone calls.

Three Apps to Test

I successfully tested three apps that can be downloaded free of charge from Apple’s App store — Skype, Fring and Truphone. Skype gave me the best connection, and my friends wouldn’t have known I was using it unless I told them. (Skype’s app is popular, with 2.8 million downloads in just four weeks.) Fring and Truphone let users make calls using Skype’s service within their apps, and they also run other programs like AIM and MSN Messenger. But Fring’s phone calls didn’t sound as clear, and I had technical difficulties with Truphone.

The downside to using these apps on an iPod Touch is that you must be connected to a Wi-Fi network. For a lot of people who work and live in areas surrounded by wireless networks, this won’t be a problem most of the time. But in those moments when mobility comes into play — like driving in a car — you’ll miss having a steady line through a phone carrier. You also can’t use these apps to make 911 emergency calls.

Another negative is that third-party applications can’t run in the background on the iPhone and iPod Touch. This means you can’t use a Touch for browsing the Web or reading email while waiting for a call from a friend via Skype or Fring. Fring offers an option that emails you when friends call or message, so you can sign on and call them back. Truphone has built-in voicemail. Skype doesn’t currently offer a notification feature.

(The next version of the iPhone OS is supposed to include notifications, which could improve the usability of these apps.)

The Touch comes in three models: an eight-gigabyte version for $229; a 16-gigabyte for $299; and a 32-gigabyte for $399. Because the Touch doesn’t have a built-in microphone, you must use something like the iPhone Stereo Headset, which costs $29 and has a microphone in its cord.

Skype Plans

Free Skype accounts, which can be used for making calls with all three apps, take just a few minutes to set up. And calls from one Skype user to another are free. Skype calls to landlines or cellphones are relatively cheap. Skype Credit, a pay-as-you-go plan, charges 2.1 cents a minute in the U.S.; Skype Subscription is a flat monthly fee that costs $2.95 when used for calls made to and from the U.S. A monthly fee of $5.95 gets you unlimited calling to one country, and $12.95 a month pays for unlimited calls to 42 countries.

The Skype, Fring, and Truphone apps let you easily import contact names and numbers from your iPod Touch. They also enable instant messaging between you and your friends. Delightful sounds indicate incoming messages and calls, and these can be heard even when the headset isn’t plugged in — as long as you put the Touch down without closing the app.

I had the most success with the Skype app. My Skype-to-landline calls sounded perfect to my boss on the other end. Skype-to-cell and Skype-to-Skype calls sounded good, but weren’t always as clear; I used my Skype account to call a friend in New Orleans on her Skype account, and I heard echoing a couple times during our 30-minute chat. Skype says this could be attributed to the fact she was on a laptop.

Fring calls made using Skype — to landlines, cellphones, and other Skype contacts — weren’t as good as the Skype app. Friends’ voices sounded slightly shaky and muffled. This kind of thing isn’t the end of the world in a quick chat, but could be a real burden during an important call. Fring offers a long list of add-ons, letting you sign in to various accounts all within the same app. These include Skype, MSN Messenger, ICQ, Google (GOOG) Talk, Twitter, Yahoo (YHOO), and AIM.

Technical Difficulties

Truphone calls to landlines and cellphones sounded a bit fuzzy. Truphone is a service unto itself, like Skype, with free calls between Truphone users, pay-as-you-go plans and monthly plans. Like Fring, Truphone enables use of other programs within its app, like AIM and Yahoo Messenger. And it includes free voicemail. But the app didn’t always work for me.

A feature in all three apps lets you call an automated voice test line so you can hear how you sound before calling others.

These iPod Touch apps aren’t perfect, and the next version of the iPhone OS may let them can run more productively in the background. But making calls from the iPod Touch is a pretty cool experience when it works well, and free or low-price plans are an attractive alternative to cellphone carriers.

Edited By Walter S. Mossberg

• Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com

]]> http://allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/feed/ 0 http://allthingsd.com/20090210/loud-and-clear-mobile-calls-for-seniors/ http://allthingsd.com/20090210/loud-and-clear-mobile-calls-for-seniors/#comments Wed, 11 Feb 2009 02:44:06 +0000 Katherine Boehret http://solution.allthingsd.com/20090210/loud-and-clear-mobile-calls-for-seniors/ My grandmother, a college graduate and former reference librarian, recently walked out of an electronics store in frustration. She compared the techie conversations that were going on around her with people speaking in a different language. And she isn’t alone.

Though it isn’t always obvious, the technology industry sees senior citizens as a target demographic — especially where cellphones are concerned. Mobile phones could act as valuable lifelines in health-related situations and, at the very least, provide an easier way for relatives to keep in touch. Major cellphone carriers offer models that they say are easier for seniors to use thanks to big buttons and large screen fonts. But some companies go a step further. GreatCall Inc., for example, designed its Jitterbug cellphone specifically to appeal to non-techies, including — but not limited to — senior citizens. It shirks phone extras like Internet access for simplicity and includes a concierge service that does things like remotely adding numbers to the phone so users don’t have to do it.

This week, I took a look at a cellphone that was designed specifically for senior citizens: the ClarityLife C900. It’s the first cellphone from Clarity (clarityproducts.com), a division of Plantronics Inc. (PLT) that specializes in telephony (landlines and other products) for people with hearing loss. The cellphone incorporates features that are useful for someone who may be hard of hearing or using a hearing aid.

The C900 is a bulky slider phone with a top half that slides up, revealing a number keypad below; number keys each measure a half-inch square. This might be a deterrent for seniors who want their phone to look hip or slip easily into a pocket. But Clarity says the phone’s deliberately large size makes it easier to hold and use, and accommodates a roomy 2.5-inch screen.

I found the C900 relatively easy to navigate with sensible on-screen commands, though there were a few times when I couldn’t back out of a screen and had to close the slider to start over. Friends’ voices sounded loud and full when heard through this cellphone, though it lacks a speakerphone, which my grandparents could use for calling relatives and singing “Happy Birthday” together.

The $270 ClarityLife C900 has oversized buttons and a red emergency button on the back that, when pressed, calls five contacts.

The C900 costs $270 — a steep price because it’s “unlocked,” or not tied to any one carrier, but according to Clarity’s research, senior citizens don’t like to get into long-term contracts like two-year deals. This unlocked model will work on any GSM network, like T-Mobile or AT&T (T), but buyers must take the phone to a carrier’s store to get it set up and working. The phone also could be added as one of the lines in an existing family plan.

People who would rather save money than avoid contracts can get the ClarityLife for $185 tied into a one-year service deal with T-Mobile. These monthly service prices range from $19 pay-as-you-go (20 cents a minute) to $99 for unlimited calling.

The hearing-related features on this cellphone include a 20-decibel speaker and a way to notify people of incoming calls using simultaneous ringing, vibrating and a flashing green light. All the buttons on the device make loud noises, including those that control volume. The C900 is also hearing-aid-compliant, meaning it won’t cause static interference when held up to an ear with a hearing aid.

The C900 has a large, red button on its back side that, when enabled and pressed, automatically calls and/or sends text messages to a list of five emergency contacts until it reaches someone. These contacts are notified via an automatic dialing system and must press “0″ when they answer to accept the emergency call so the system knows that a real person picked up, instead of a voicemail or answering machine. Five postcards with instructions come with this phone, and can be mailed to emergency contacts so they know what to do if they receive an emergency call from the C900 phone. Users could potentially add “911″ to their list of emergency callers.

Most people will likely use the C900 in its closed slider position, revealing just four buttons at a time. These oversized buttons can scroll through contacts, call friends and end calls. A feature called “Top 10″ lets users add their 10 most frequently called numbers in the order they prefer, which is a refreshing change from the alphabetical listing that most phones use.

The C900 accepts and sends SMS, or text messages, and comes loaded with nine canned text messages including the ominous, “I don’t have much time.” An extremely loud chime sounds when messages are received or sent.

Other helpful features include a hard button on the phone’s top edge that opens an alarm-clock function, and a button for an ultra-bright, built-in flashlight. This could come in handy, though it must be held down to stay on.

Clarity says that the C900′s battery life lasts for three hours of talk time or 150 hours in standby, and that it takes one hour to fully charge after the phone’s first-time-use four-hour charge. I left my fully charged C900 powered off for a couple weeks and it still had a full charge when I turned it back on again. This could be really helpful for people who forget to charge their phone, but want to grab it to take along on a trip.

A phonebook entry titled “Customer Care” comes preprogrammed on all ClarityLife C900s. This number is answered by Clarity’s customer-service team, people who are trained to consider a caller’s specific issues, such as hearing or memory loss. The representatives speak slowly, avoid tech jargon, and can use an amplifier to make their voices louder and easier to hear.

The ClarityLife C900 is expensive, but this phone’s hearing-targeted features will be appreciated by many seniors, as will its oversized buttons and easy-to-hold size and shape.

Write to Katherine Boehret at mossbergsolution@wsj.com

]]> http://allthingsd.com/20090210/loud-and-clear-mobile-calls-for-seniors/feed/ 0 http://allthingsd.com/20081204/cut-cut-cutting-cut/ http://allthingsd.com/20081204/cut-cut-cutting-cut/#comments Thu, 04 Dec 2008 18:49:01 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=9166

]]> http://allthingsd.com/20081204/cut-cut-cutting-cut/feed/ 0 http://allthingsd.com/20081204/att-announces-q4-morale-reduction-2/ http://allthingsd.com/20081204/att-announces-q4-morale-reduction-2/#comments Thu, 04 Dec 2008 13:34:50 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=9125 AT&T joined the sad conga line of companies laying off workers, announcing on Thursday the elimination of 12,000 jobs. That’s roughly four percent of its workforce. The company cited “economic pressures, a changing business mix and a more streamlined organizational structure” as the rationale for the move. It expects to take a fourth-quarter severance-related charge of about $600 million.

Ugly news for the company’s workforce, which has already seen its headcount reduced by 4,600 this year as part of a reorganization of AT&T’s shrinking landline business.

Shares of AT&T (T), which have dropped by about 30 percent this year, slipped another 2.7 percent in pre-market trading.

]]> http://allthingsd.com/20081204/att-announces-q4-morale-reduction-2/feed/ 0 http://allthingsd.com/20081204/att-announces-q4-morale-reduction/ http://allthingsd.com/20081204/att-announces-q4-morale-reduction/#comments Thu, 04 Dec 2008 13:34:50 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=9125 AT&T joined the sad conga line of companies laying off workers, announcing on Thursday the elimination of 12,000 jobs. That’s roughly four percent of its workforce. The company cited “economic pressures, a changing business mix and a more streamlined organizational structure” as the rationale for the move. It expects to take a fourth-quarter severance-related charge of about $600 million.

Ugly news for the company’s workforce, which has already seen its headcount reduced by 4,600 this year as part of a reorganization of AT&T’s shrinking landline business.

Shares of AT&T (T), which have dropped by about 30 percent this year, slipped another 2.7 percent in pre-market trading.

]]> http://allthingsd.com/20081204/att-announces-q4-morale-reduction/feed/ 0 http://allthingsd.com/20081024/are-political-pollsters-undercounting-the-unwired/ http://allthingsd.com/20081024/are-political-pollsters-undercounting-the-unwired/#comments Fri, 24 Oct 2008 21:50:21 +0000 Eric Savitz http://voices.allthingsd.com/?p=5362 Some political pollsters appear to be undercounting the support for Democratic presidential candidate Barack Obama by not including people who have only wireless phones, Bernstein Research analysts Craig Moffett and Patricia Pan in a research piece today.

The Bernstein analysts note that according to a December 2007 survey conducted by the Center for Disease Control, about 16 percent of Americans now have only wireless phones, and no landlines. That group tends to skew young: The CDC found that a third of the population 18-29 years old have only wireless devices. The analysts note as well that “there is compelling evidence that younger voters”–those most likely to have only wireless phones–strongly favor Obama. They note a USA Today/MTV/Gallup poll that found 18-29 year old voters support Obama over Republican John McCain by 61 percent to 32 percent.

A Pew Research Center study on the topic of wireless bias, they add, found that the cellphone-only population preferred Obama over McCain by 55-36 percent.

Read the rest of this post

]]> http://allthingsd.com/20081024/are-political-pollsters-undercounting-the-unwired/feed/ 1 http://allthingsd.com/20080930/cull-web-content-with-alerts/ http://allthingsd.com/20080930/cull-web-content-with-alerts/#comments Wed, 01 Oct 2008 00:28:02 +0000 Katherine Boehret http://solution.allthingsd.com/20080930/cull-web-content-with-alerts/ It can be hard to find just what you want in the 24-hour news cycle that constantly churns content out online.

One way to find the information you want is by setting up computer-generated alerts. These electronic notifications are relatively simple to use and offer a range of helpful services, from a virtual heads-up when your name is mentioned online to messages about a product’s price suddenly dropping.

For years, I’ve used Google Alerts as a way of keeping track of myself online. If my name is mentioned in a blog or if this column appears on the Web, such as on the site of a newspaper that syndicates it, a Google Alert sends me an email about it. Google Alerts can work for you to find a variety of things, such as telling you if a video of a favorite band popped up online or that a blogger posted something about last night’s episode of “Mad Men.”

In about a month, Google will begin delivering these alerts to users via feeds, as well as emails. Google (GOOG) certainly isn’t alone in the alerts arena, as Yahoo (YHOO), Microsoft (MSFT) and AOL (TWX) are also players. This week I tried two small companies that recently joined the mission to help users find the Web content using alerts.

Pinpointing Searches

I tried Alerts.com and Yotify.com, and found worthwhile features in both. While Google Alerts does a good job of finding search terms in news, blogs and videos, Alerts.com and Yotify use forms that are a cinch to fill out and let you pinpoint your searches.

Alerts.com offers to notify users via email, SMS text messages or even voice calls to a cellphone or landline. The site organizes your alerts on a personalized Web page and uses a desktop application called Elertz to tell you when an alert has generated results. I liked this site’s flexibility: It not only gave me different ways to receive notifications, but also enabled a variety of options for time-specific deliveries of alerts.

But Yotify has advantages of its own, including the ability to integrate with FriendFeed and Facebook so friends can offer their recommendations or opinions. It also lets users search for event tickets or items auctioned on eBay (EBAY). And a smart preview panel gives you an idea of the type of results your search will return before you submit the request for an alert.

Viewing Results

For now, Google Alerts and Yotify will send alert notifications only via email, though all three services will let you view your alert results online. All three are free, but SMS alerts sent to a cellphone via Alerts.com may not be, depending on your plan.

All in all, I found there were certain things each service was good at doing. For example, Alerts.com lets me know college football scores when I want them: only after the final score; at the end of each quarter and after the final score; or at the end of each quarter, after the final score and after each time a team scores points. Yotify gave me detailed options in a Craigslist search for furniture, including showing only listings with photos or just those that included the word “sofa” in a title; it will even hunt for a specific price range.

For the person who wants to spend minimal time creating basic alerts, Google Alerts will do the trick. These can be narrowed down to show results that fall into the News, Web, Blogs, Video or Groups categories, or you can perform more-blanketed searches using a Comprehensive category.

Alerts.com offers plenty of simple alerts that require only a bit of scheduling to set up. Each alert appears as a widget that can be expanded, edited or deleted with a simple click, and this page has a clean look with attractive, cohesive graphics.

I didn’t care much for Elertz, the desktop component of Alerts.com, because once installed, it notified me of new Alerts data using an irksome star that glowed red until I checked my notifications. Elertz didn’t work properly on my Windows XP machine until Alerts.com fixed a bug.

But Alerts.com’s price watch and price protection alerts are incredibly useful. Price watch looks to see if an item’s price drops into a lower price range, at which point users are notified. Price protection watches to see if products you bought are now on sale so you can get a refund. I tried both, and I’m hoping I’ll hear soon that a specific pair of Anthropologie boots is on sale.

Yotify uses the idea of virtual scouts that scour the Web for specific information. Scout findings can be condensed or expanded in one click, and results can be filtered for more specific findings or shared with friends via Facebook or FriendFeed.

Scout Work

But some scouts took too much work to set up. When I tried to set up a scout for college football scores, I didn’t see a sports category (Alerts.com had a colorful NCAA icon right on its home page). Instead, I had to choose News, then select ESPN, then NCAAF and finally enter “Penn State” in a key word box for my scout. And after all that, the scout offered results only daily or hourly via email.

I would also prefer if I could better organize my scout lists. As it was, all of my results appeared in one list: The NCAA scout was right above the scout that found Obama mentions on Huffington Post, and below that were results for YouTube’s most-watched videos. Yotify says it will add ways to more neatly arrange data in the next month or so.

On average, Yotify returned more results instantly, such as 10 instant Craigslist sofa results compared with Alerts.com’s two in the first few hours.

Overall, these sites are worth trying so you can find which alert system works best for you and stop wasting time searching the Web the old-fashioned way.

– Edited by Walter S. Mossberg

• Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

]]> http://allthingsd.com/20080930/cull-web-content-with-alerts/feed/ 0 http://allthingsd.com/20080428/verizon-2/ http://allthingsd.com/20080428/verizon-2/#comments Mon, 28 Apr 2008 18:42:05 +0000 John Paczkowski http://digitaldaily.allthingsd.com/20080428/verizon/ The economy may be slowing, the traditional wireline phone business deterioriating, but Verizon (VZ), as director Michael Bay says in one of the company’s new commercials (see below), is doing “awesome.”

The company’s first-quarter earnings met Wall Street expectations today thanks to strong growth in its wireless and FIOS home fiber-optic services businesses. With a 10% increase in first-quarter profit, and revenues that rose 5.5% to $23.83 billion, Verizon’s business would appear to be more recession-proof than others. “We’re really not seeing a change in trends,” Chief Financial Officer Doreen Toben said in an interview. “How many people are really going to drop their wireless phone?”

Not very many. Verizon added 1.5 million subscribers to its mobile business during the quarter. That said, there are plenty of folks willing to drop their landlines. Verizon wire-line subscribers declined 8.2% to 40.52 million from 44.15 million in the first quarter of 2007.

]]> http://allthingsd.com/20080428/verizon-2/feed/ 0 http://allthingsd.com/20080428/verizon/ http://allthingsd.com/20080428/verizon/#comments Mon, 28 Apr 2008 18:42:05 +0000 John Paczkowski http://digitaldaily.allthingsd.com/20080428/verizon/ The economy may be slowing, the traditional wireline phone business deterioriating, but Verizon (VZ), as director Michael Bay says in one of the company’s new commercials (see below), is doing “awesome.”

The company’s first-quarter earnings met Wall Street expectations today thanks to strong growth in its wireless and FIOS home fiber-optic services businesses. With a 10% increase in first-quarter profit, and revenues that rose 5.5% to $23.83 billion, Verizon’s business would appear to be more recession-proof than others. “We’re really not seeing a change in trends,” Chief Financial Officer Doreen Toben said in an interview. “How many people are really going to drop their wireless phone?”

Not very many. Verizon added 1.5 million subscribers to its mobile business during the quarter. That said, there are plenty of folks willing to drop their landlines. Verizon wire-line subscribers declined 8.2% to 40.52 million from 44.15 million in the first quarter of 2007.

]]> http://allthingsd.com/20080428/verizon/feed/ 0 http://allthingsd.com/20080428/ddv20080428-2/ http://allthingsd.com/20080428/ddv20080428-2/#comments Mon, 28 Apr 2008 18:00:02 +0000 John Paczkowski http://digitaldaily.allthingsd.com/20080428/ddv20080428/

]]> http://allthingsd.com/20080428/ddv20080428-2/feed/ 0 http://allthingsd.com/20080428/ddv20080428/ http://allthingsd.com/20080428/ddv20080428/#comments Mon, 28 Apr 2008 18:00:02 +0000 John Paczkowski http://digitaldaily.allthingsd.com/20080428/ddv20080428/

]]> http://allthingsd.com/20080428/ddv20080428/feed/ 1 http://allthingsd.com/20080421/ddv20080421-2/ http://allthingsd.com/20080421/ddv20080421-2/#comments Mon, 21 Apr 2008 18:00:59 +0000 John Paczkowski http://digitaldaily.allthingsd.com/20080421/ddv20080421/

]]> http://allthingsd.com/20080421/ddv20080421-2/feed/ 0 http://allthingsd.com/20080421/ddv20080421/ http://allthingsd.com/20080421/ddv20080421/#comments Mon, 21 Apr 2008 18:00:59 +0000 John Paczkowski http://digitaldaily.allthingsd.com/20080421/ddv20080421/

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