Even worse, did you buy the brand-new HDTV right before 3-D came out?

A new electronics shopping service is launching today to eliminate buyer’s remorse by providing consumers with enough information to help them make a better decision.

The Seattle-based Decide.com is the brainchild of the folks behind Farecast.com, which helped predict whether it was the right time to buy an airline ticket or if a price drop was coming.

Farecast, which was purchased by Microsoft three years ago for $115 million, is now Bing Travel.

Similarly, Decide.com is trying to provide the same information for the consumer electronics industry, which often moves too fast for the average person to keep up.

The concept plays off the same fears that Best Buy’s new Buy Back promotion is addressing. The promotion, which allows you to return products for the latest model for a fee, is the subject of a hysterical TV commercial.

In one scene, a man is happily receiving his new 3-D TV, only to find out that 4-D is coming soon — no glasses needed! The man slaps himself, while his daughter runs around the yard, teasing: “You got the wrong TV, sillyhead!”

Decide’s CEO Mike Fridgen said on average six new laptops and one new TV come out every day, and a camera comes out every other day. “We are the only site that says ‘wait,’ there’s a newer model available at a cheaper price.”

The site is designed to help with deciphering product cycles and pricing trends.

Decide’s VP of Product and Market Michael Paulson said 20 percent of prices fluctuate daily, and it’s just as likely for prices to go up as down because of dynamic pricing models.

By keeping track of this information for the past two years, Decide has gathered 60 terabytes of data to be able to predict with some accuracy when a new model is coming out or when the price might change.

For example, on Amazon the Canon PowerShot G11 gets nearly five stars and costs $650. Fridgen says there’s no obvious reason not to buy it. But if you check Decide.com, you’ll find out that it’s already been on the market for 19 months and that a newer model is available now for only $450. With 78 percent confidence, it believes the price will hold steady.

Decide.com also aggregates information from news and rumor sites, which provide information on when products are coming.

The company anticipates making money through referral fees to e-commerce sites, where people will make purchases.

Right now, Fridgen says retailers are a little scared of the idea because it may suggest that a consumer should wait; however, he believes that it will ultimately benefit retailers because customers will be happier with their purchases and be less likely to make returns.

The company was co-founded by Oren Etzioni, who is also a computer science professor at the University of Washington. It has raised $8.5 million from Maveron, which was started by Starbucks’ Howard Schultz, and Madrona Venture Group, which was founded by one of the original investors in Amazon.

Here’s the first part of my interview with Nintendo’s Global President Satoru Iwata from E3, where he discusses — through an interpreter —  the successor to the original Wii, called the Wii U.

He not only tells me that the devices have higher-end components, capable of displaying hardcore games, but that the controller’s 6.2-inch display will attract a very wide audience of people looking for a casual way to connect to the Internet.

Stay tuned for the second part of the interview, where Iwata explains why Nintendo will continue charging for its games and not get caught up in the the frenzy to release free-to-play games. (Update: Here is a link to the rest of the interview.)

Let’s get started by talking about the Wii U. What does it accomplish for the company?

We consider the Wii U the next step for the Wii … By that I mean, the mission this time is that we would like to transform the relationships between the family, the video game and the Internet into a new shape. Many things can be changed with the introduction of the Wii U into the household, especially how video games want to be played, how people are going to watch TV, and how the relationship with the Internet and family members will be changed.

The Wii U represents a big shift from casual and family-friendly gaming that Nintendo is known for to hardcore gaming and first-person shooters.

In the case of the original Wii, our intent was to extend the gaming population, but of course we needed to think about how we were going to motivate non-gamers to play with video games, so we came up with Wii Sports and Wii Fit, as well as how the Wii system was designed.

For example, in the case of our products, approximately 50 percent of our users are a female audience, the other platforms are around 30 percent.

So, the Wii has already achieved very impressive things, but there were two things we were not able to realize: We could not keep up with the hardcore gamers and the Wii original was not compatible with HDTVs.

This time around, Wii U is compatible with HDTV, so we now expect the Wii console to be as powerful as any other console and all the necessary buttons are there [Iwata holds the new controller and demonstrates its use].

When we approached the third-party publishers to tell them about the Wii U, all the publishers volunteered to make advancements in the field of shooting games that they are very good at. For example, ordinarily when you are playing a shooter type of game, your main TV screen is the battlefield; however, oftentimes you have to open a new window to select items or weapons or to see the entire map.

But you don’t have to do that anymore with Wii U because you’ll have a screen that will show you that information.

But this is just one of the roles. It will also have another mission, as well. By having another screen, we believe it will pave a new way in the opposite direction to attract the non-gamers today. It’s no denying that we’ve expanded the so-called gaming population, but there’s still a number of people that have yet to be interested in the Wii at all, even after we introduced them to such applications as Wii Sports and Wii Fit.

Even those people, we want them to utilize Wii U one way or another.

For example, there’s video chat or they may want to do Web browsing while watching the screen on the big TV and managing operations with the screen in your hands.

For the past decade or so, many attempts have been made to link the TV and the Internet, but so far, nothing has been popular. So, the PC is still the strongest device to take advantage of the Internet, and now increasingly smartphones and tablets.

The ordinary TV sets in the household are located 10 feet away from yourself, and so it’s not the optimal solution to see the small letters of the Internet. You may also have problems with inputing and browsing.

On the other hand, when you look at this controller, it’s one foot away from your eyes — it has almost the same distance of the PC and other smartphones. In other words, this device is capable of handling such activities for you to input the letters in the palm of your hands.

In the future, if the TV and Internet can be used together, the TV will have a remote with a screen — and it will look very similar to how the Wii U controller is today.

So, the Wii U is the TV remote of the future?

Yes.

While on one hand we are trying to reach out to the hardcore gamers, we are also trying to make something that can be used as the TV remote of the future. The point is we are trying to reach out to both directions at the same time with the Wii U.

So, do you see the audience continuing to be 50 percent women?

A number of the videogame genres will be for male audiences, and the male audiences will increase, but on the other hand, this device is capable of many other things. On this device you can see video streams of Netflix, or you can use in conjunction with the TV. Regardless of the gender, you may want to use it … Our hope is it will be equal number of males and females who will be interested in this device.

After you announced the Wii U, I wrote that you are competing for time spent on the living room couch — whether someone is using their laptop, or using a tablet to Skype, or playing a game on the phone. Is this a response to trying to take couch time back?

I think it’s an accurate and acute insight into the situation.

Our mission is to try to shorten the distance between people and gaming, and in order to do so we tried to remove any possible barriers. If you like to play console games, you have to do so on the TV and you have to change the TV’s input and other things. We wanted to remove even these barriers. One of the ways to take advantage of that is to get access to some game-related information [on the Wii U's tablet]. It’s competition for couch time.

Once again, even though, we used a system that caters to the needs of the most skillful players, we are also trying to reach out to the people who are not interested in video games.

I think that we have been able to reduce a number of issues with this.

Because the Wii U can always be on?

Yes.

Photo Credit: Nintendo.

More From E3

• At E3, Xbox Lets Kinect Lead the Charge on Gaming, Live TV Ambitions
• Justin.tv Broadcasts Gamers’ Every Move on TwitchTV
• Who Needs War? Sparks Will Fly in EA’s New Sims Game for Facebook.
• Sony Unveils Vita Gaming Device at E3; Will Launch This Year for $249
• E3: Nintendo Unveils the Wii U With Tablet-Style Controller
• Three Key Takeaways From Nintendo’s Wii U (Plus Photos!)
• No Hacks to Report at Xbox, But Microsoft Isn’t Letting Its Guard Down
• Forget About 99 Cents, What If You Could Rent Mobile Games for 25 Cents?
• Digital Game Revenues Hit $5.9 Billion in 2010

Here’s the full Windows 8 demo from Microsoft Windows Unit President Steven Sinofsky and VP Julie Larson-Green.

For more on Windows 8, check out our analysis, as well as a post on several factors still unknown about the forthcoming operating system.

]]> http://allthingsd.com/20110601/microsofts-windows-8-demo-from-d9-video/feed/ 0 http://allthingsd.com/20110425/michael-dell-looks-beyond-pc-business/ http://allthingsd.com/20110425/michael-dell-looks-beyond-pc-business/#comments Mon, 25 Apr 2011 18:02:40 +0000 Ben Worthen http://voices.allthingsd.com/?p=39339 Michael Dell doesn’t want to talk about personal computers anymore. As Dell Inc.’s chief executive works to turn around the once high-flying PC maker, he has bet on diversifying away from the company’s best-known product.

The 46-year-old has been acquiring high-end technologies—such as storage and security systems—that Dell can sell to businesses to lessen its reliance on selling low-margin desktop and laptop computers.

Dell bought services provider Perot Systems Corp. for $3.9 billion in 2009. Last year, it lost a high-profile bidding war for 3PAR to rival Hewlett-Packard Co. but later scooped up another data-storage company, Compellent Technologies Inc., for $960 million.

Read the rest of this post on the original site

]]> http://allthingsd.com/20110425/michael-dell-looks-beyond-pc-business/feed/ 0 http://allthingsd.com/20110314/when-does-it-pay-to-trade-up-your-technology/ http://allthingsd.com/20110314/when-does-it-pay-to-trade-up-your-technology/#comments Mon, 14 Mar 2011 11:00:54 +0000 Cristina Lourosa-Ricardo http://voices.allthingsd.com/?p=37590 When Apple introduced its newest laptops last month, the company bragged about faster processors, dazzling graphics, new connectivity and a better camera. But all these improvements–to a series of computers that was already by most accounts pretty good–left some critics with a pointed question: Who really needs all that?

It’s a question that nags the tech industry with almost every new advancement. But experts say the pitch for faster, more tricked-out technology has reached a new peak.

Here, in four categories, is what you need–and what you don’t.

Broadband. Most Internet service providers now offer different levels of high-speed connectivity. If you want to stream TV shows or movies, play games or download big files, you may need more juice. Ditto if you have an entire household that’s trying to get online after dinner. Before you change plans, however, make sure you’re actually getting the speed that your provider promised. You can assess the speed of your current connection via a free test website such as Speakeasy.net or Speedtest.net.

Read the rest of this post on the original site

]]> http://allthingsd.com/20110314/when-does-it-pay-to-trade-up-your-technology/feed/ 0 http://allthingsd.com/20110309/companies-ask-workers-to-byot/ http://allthingsd.com/20110309/companies-ask-workers-to-byot/#comments Wed, 09 Mar 2011 23:14:06 +0000 Michael Hickins http://voices.allthingsd.com/?p=37429 An increasing number of companies are asking employees to bring their own smartphones to work, pulling back from the standard practice of procuring and assigning company-owned equipment.

Executives discussing their companies’ plans for managing fleets of smartphones, laptops, tablets and other mobile devices at a technology conference in Palm Desert, Calif. this week said they are either testing or implementing policies for having employees bring their own technology, and then reimbursing them for part or all of the associated costs.

Kevin Summers, the chief information officer at Whirlpool, said that, eventually, the appliance-maker expects 60 percent of such equipment to be employee-owned.

Some, like insurance company USAA, will provide employees with stipends to cover their expenses, with any overages being the employees’ responsibility, while others, like pharmaceutical research company PPDI, will allow employees to charge a portion of their expenses back to the company. Brad Wright, vice president of global communications technology for international engineering firm Jacobs, told Digits during a break at the conference that his firm gave employees a one-time raise to cover the cost of acquiring this equipment.

Read the rest of this post on the original site

]]> http://allthingsd.com/20110309/companies-ask-workers-to-byot/feed/ 0 http://allthingsd.com/20110216/motorola-atrix-android-phone-laptop-review/ http://allthingsd.com/20110216/motorola-atrix-android-phone-laptop-review/#comments Wed, 16 Feb 2011 22:37:55 +0000 Walter S. Mossberg http://ptech.allthingsd.com/?p=1768 Today’s best smartphones are really hand-held computers. They run a vast variety of applications, from productivity programs to games, that mimic what laptops do. Their biggest limitations for serious work, gaming, Web surfing and multimedia are their small screens, cramped keyboards and tinny speakers.

So, what if you could use the brains and connectivity of such a hand-held computer to drive a laptop-size screen, keyboard and speakers, thus overcoming these limitations? Well, Motorola Mobility has devised a new phone and accessory that aim to do just that: to make the phone the only computer you need.

I’ve been testing this new phone, the Atrix 4G, an Android device that will cost $200 with a two-year contract and will run on AT&T’s network. It’s slated to be available by March 6. I’ve also been testing its unusual and clever accessory called the laptop dock, which looks like a large netbook, with an 11.6-inch screen, full keyboard, touch pad, and stereo speakers. This dock, the price of which depends on when you buy it, has no processor, no file storage and no connectivity of its own. It’s dormant until you plug the Atrix into a slot behind the screen.

When you dock the phone, the faux laptop comes alive. It duplicates the phone’s screen on its larger display and lets you use its connectivity and apps. It also contains a battery that charges the phone. The image of the phone’s screen, and any of its apps you run, can be actual size or blown up to use the dock’s larger screen.

With Motorola’s Atrix 4G smartphone, the laptop is the accessory. The phone shown docked to the laptop dock.

Full-Screen Firefox

Even more interestingly, the dock gives you access to a full, and full-screen, PC version of the Firefox Web browser. Firefox is tucked away inside the Atrix but is available only when the phone is plugged into the laptop dock or a second, smaller dock that’s meant to connect to a TV or desktop monitor. The smaller dock lacks a built-in keyboard, battery or screen.

The laptop dock costs $500, but AT&T will knock the price down to $300, after rebates, if you buy it at the same time you buy the phone. That brings the combined price of both devices to $500—the same as the separate price for the dock. The smaller dock, called the multimedia dock, costs $190.

In my tests, the Atrix and the laptop dock performed mostly as advertised. The phone had no trouble driving the larger screen or the full Firefox browser.

I was even able to insert a flash drive into one of the dock’s two USB ports and copy songs, photos, videos and documents into the phone’s internal memory using the keyboard and touch pad. I edited and wrote text in an app called Quickoffice on the phone using the laptop dock’s keyboard, and ran various other apps, including the popular game Angry Birds, on the larger screen.

The Firefox browser worked as normal, using either the phone’s cellular or Wi-Fi connections to access the Internet. And both the phone itself and Firefox can run Flash videos, which mostly played fine.

But the combination of the phone and dock wasn’t as fast, smooth or versatile as having a real laptop, even though to use them you’re essentially carrying around a light laptop (the dock weighs 2.4 pounds). Many apps on the phone aren’t as polished or powerful as typical PC apps, and I found them clumsier to use with the keyboard and touch pad, as opposed to the touch screen for which they were designed.

Installation Issue

Also, other than Firefox, you can’t install PC programs. You can use Web apps inside Firefox, such as Google Docs or the stripped-down Web versions of Microsoft’s Office apps. For email, you can either use the program based in the phone or any Web-based program via the Firefox browser, such as Gmail or Yahoo Mail. But you can’t, say, install iTunes, or PC-based games, or the full versions of Outlook or Microsoft Word.

And there is only a primitive file system, limited to the capacity of the phone, which is just 16 gigabytes, with an option to expand to 48 gigabytes.

The dock’s screen required a lot of scrolling when using Firefox, partly because the browser has a lot of menus and toolbars. To address this, Motorola lets you convert Web pages to versions with the Firefox controls stripped out, so you just see the content.

There’s another problem with the laptop dock. When you make or receive a voice call while the phone is docked, you must rely on the phone’s microphone and speakers, hidden behind the screen of the dock. As a result, calls sounded muffled on both ends, even though the phone automatically switches into speakerphone mode. Motorola says it is working on this issue.

Despite the drawbacks, some folks will surely be attracted to this innovative combination.

If you mostly do your computing tasks on a phone or a PC Web browser, storing files in the cloud and using phone or Web-based apps, Motorola has you covered. And the fact that the dock can charge the phone is a big plus.

Motorola’s Atrix 4G

The Phone Side

What about the phone itself?

Well, it’s one of the nicest smartphones I’ve tested. Its processor makes it fast, and it has a 4-inch, high-resolution screen—almost as high as the iPhone 4′s, though not quite as sharp to my eye. It runs an older version of Android, but Motorola is promising an upgrade.

The phone also has good battery life. It lasted a full day while I was testing it and Motorola claims up to nine hours of talk time. Photos and videos I took with the phone were sharp, and it has a front camera for video calls.

The Atrix also has two other notable features. First, it can take advantage of AT&T’s souped-up 3G network, which the carrier calls 4G because it can supposedly achieve 4G data speeds.

In my tests, in the D.C. and New York areas, the speed wasn’t especially impressive, averaging just a bit better than 3G speeds on other AT&T phones I’d tested.

There is also a fingerprint sensor built into the phone, which you can use instead of a pass code to secure the phone. It worked fine for me.

Overall, this is a very nice Android phone that can imitate a limited version of a laptop. That may be enough for some folks, but fall short for others.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

]]> http://allthingsd.com/20110216/motorola-atrix-android-phone-laptop-review/feed/ 0 http://allthingsd.com/20110202/intels-chip-troubles-cause-pc-shipping-schedules-to-slip/ http://allthingsd.com/20110202/intels-chip-troubles-cause-pc-shipping-schedules-to-slip/#comments Wed, 02 Feb 2011 20:50:44 +0000 Arik Hesseldahl http://newenterprise.allthingsd.com/?p=2738 The discovery of “design errors” in a chip that’s connected to Intel’s latest generation of processors, known by the code name Sandy Bridge, is disrupting the shipment plans of PCs from several vendors.

The first signs of trouble came in the form of a cancellation of a media briefing scheduled by Hewlett-Packard for Feb. 15 in New York concerning a new batch of HP business notebooks. I’m now told the event will be rescheduled. (Update: See HP’s statement below.)

Meanwhile, Dell told Bloomberg News that four of its PCs are affected, all of them in the higher end of the lineup: XPS and Alienware, both gaming-oriented machines, and the Vostro line, aimed at businesses.

Update: Dell spokeswoman Elizabeth Shine just sent a statement.

“Dell and Intel are in communication regarding the design issue in the recently released Intel 6 Series support chip set, code-name Cougar Point. This affects four currently-available Dell products, the XPS 8300, the Vostro 460, the Alienware M17x R.3 and the Alienware Aurora R.3 as well as several other planned products including XPS 17 with 3D.

For customers impacted by this issue, Dell offers a couple of solutions. Customers experiencing issues will be supported under the warranty and service terms. Once we have new chip sets from Intel in early April, we will provide a motherboard replacement that corrects the design issue at no cost to our customers. Replacements will be provided at the customers’ location and convenience via authorized Dell service providers. Affected customers may also take advantage of the applicable return policy, which may vary by region.

We will provide further details as they become available.”

What’s not clear yet is whether any shipments at Apple will be affected. As usual, Apple’s product plans are shrouded in the mists of corporate secrecy. The company declined to give a statement, citing a policy of not commenting on future products. But if history is any judge, it’s about time for Apple to update the MacBook Pro. The last update, as the MacRumors Buyer’s Guide helpfully reminds us, was on April 13, 2010, or nearly 300 days ago. The average number of days between updates is closer to 200. Though even if Apple is running later than it would like to on introducing certain Macs, it would probably never admit it.

Intel, for its part, is now starting to help people who recently bought PCs to figure out if they’re affected by the problem. A page on its support Web site walks users through the process of determining whether they have the chipset in question and, if they do, directs them to contact the “place of purchase” or an Intel field sales rep.

Update 2:I just received a statement from HP spokeswoman Marlene Somsak on the issue:

“HP is working with Intel and our distribution partners to address this industrywide issue. The issue relates to only a small fraction of HP PCs sold or ordered since on or about January 9 2011 when the Intel technology became available commercially. HP and Intel are working together to minimize any inconvenience to customers.

For HP, the issue is primarily limited to certain consumer notebooks and certain consumer desktops. One commercial desktop PC model marketed to small business customers in the Europe-Middle East-Africa region is affected. No other commercial desktop products currently shipping are affected. No HP commercial notebooks, ProLiant servers or workstations are affected.

To deliver a high-quality experience to our customers, on January 31 2011 HP stopped manufacturing products with the affected Intel technology and initiated a shipment hold on products in HP and channel inventory.

Customers can return their affected product and choose a comparable product or receive a refund. We will continue to work closely with Intel and our retail partners to address the needs of our customers.”

]]> http://allthingsd.com/20110202/intels-chip-troubles-cause-pc-shipping-schedules-to-slip/feed/ 1 http://allthingsd.com/20110127/netflix-gets-social-extensive-facebook-integration-is-coming/ http://allthingsd.com/20110127/netflix-gets-social-extensive-facebook-integration-is-coming/#comments Thu, 27 Jan 2011 08:00:57 +0000 Liz Gannes http://networkeffect.allthingsd.com/?p=2859 Netflix revealed it is in the process of implementing “an extensive Facebook integration” on Wednesday, marking a significant change from its previous absence from the social Web.

Netflix’s dramatic growth in user base and market cap have had a lot to do with the company anticipating market changes and making audacious bets, but it has been relatively plodding and hesitant about getting social.

Netflix explained in the shareholder letter (PDF) accompanying its quarterly earnings report that its Facebook integration will accompany an effort to split household accounts into multiple personal accounts.

In part because of the company’s history as a DVD mailing service, a Netflix account is affiliated with a particular address. That’s also the way traditional television providers measure their market: In terms of households.

But online video, Netflix notes, “is more naturally individual, since it is watched on personal screens like phones, tablets, and laptops, as well as on shared large screen televisions.”

In addition to helping identify discrete people within a household, Facebook integration would presumably allow Netflix to help users do things like share their personal viewing history in their newsfeed and recommend videos to friends. Understanding social networks could improve Netflix’s famously honed recommendation algorithm. It might also be an opportunity for Netflix to create social viewing experiences.

Currently, Netflix lacks much in the way of social features; it had yanked a previous effort to offer social sharing last year after saying that relatively few subscribers used it.

However, the company has recently staffed up for a renewed social effort.

Mike Hart, previously Netflix’s director of engineering for APIs, is now director of engineering for social. Hart told Fast Company in November that Netflix sees social as an international user acquisition strategy and an opportunity to avoid disruption by a competitor that is more social.

Netflix also appears to view personal accounts as an opportunity to charge more money. The company said in the shareholder letter that later this year it will start offering new account options that include multiple simultaneous streams. (So, for instance, you could stream TV episodes in the bedroom on your iPad while your spouse watches a movie in the living room through the Roku.) The streaming-only plan Netflix recently launched costs $7.99 (which some industry watchers say is too cheap) and allows just one stream at a time.

Netflix noted in the letter that its new grand internal vision is to target the number of active mobile phones in an area, rather than the number of households (though that might be a bit ambitious in places where it’s common for people to have more than one phone!).

Please see the disclosure about Facebook in my ethics statement.

]]> http://allthingsd.com/20110127/netflix-gets-social-extensive-facebook-integration-is-coming/feed/ 7 http://allthingsd.com/20110126/counting-tablets-apple-is-third-in-global-pc-sales/ http://allthingsd.com/20110126/counting-tablets-apple-is-third-in-global-pc-sales/#comments Wed, 26 Jan 2011 16:44:47 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=56469 Apple is now the third-largest PC maker in the world, according to research firm Canalys, which has decided to include tablets like the iPad in its definition of a PC. Cupertino shipped 11.5 million Macs and iPads in the fourth quarter of 2010, vaulting it into third place in global shipments, ahead of Dell and Lenovo and behind Acer and HP. While the industry’s PC sales grew 19.2 percent from the same period in 2009, Apple’s PC sales grew a jaw-dropping 241 percent. The catalyst for that growth: The iPad.

“Each new product category typically causes a significant shift in market shares,” said Canalys senior analyst Daryl Chiam. “Apple is benefiting from pads, just as Acer, Samsung and Asus previously did with netbooks. The PC industry has always evolved this way, starting when Toshiba and Compaq rode high on the original notebook wave.”

And to those who contend that the iPad and similar devices shouldn’t be tallied in the same category as laptops and desktops?
“Any argument that a pad is not a PC is simply out of sync,” said Chiam.

[Image credit: Gizmodo commenter Ahubbuch]

]]> http://allthingsd.com/20110126/counting-tablets-apple-is-third-in-global-pc-sales/feed/ 11 http://allthingsd.com/20110125/three-funky-mice-made-for-laptops/ http://allthingsd.com/20110125/three-funky-mice-made-for-laptops/#comments Tue, 25 Jan 2011 22:23:19 +0000 Katherine Boehret http://solution.allthingsd.com/?p=1613 It isn’t easy being a computer mouse these days. While laptop sales grow and desktop sales decline, more people rely solely on laptop touchpads, many of which offer more functionality than mice. And tablets like Apple’s iPad and Samsung’s Galaxy Tab shun the mouse altogether.

But before you toss your tethered friend, it’s worth paying homage to the many things this gadget can do. From precisely cropping one of cousin Fred’s fleeting girlfriends out of a family photo to selecting just the right number in a spreadsheet filled with thousands of digits, the mouse is just the right tool for such precision jobs. And sometimes it’s just a lot more comfortable to use for long stretches of work on a laptop.

This week, I tested three computer mice that laptop users will actually want to bring along with them. Their designs make them simple to pack in a bag, use while sitting on the couch or recharge directly from the laptop. I tried Microsoft’s $70 Arc Touch Mouse, Logitech’s $50 Couch Mouse M515 and the $70 Swiftpoint Mouse.

At first glance, Microsoft’s Arc Touch Mouse looks like nothing more than a flattened mouse. But it’s cleverly designed to bend into an arc that serves as a comfortable rest for the hand. As soon as the Arc Touch Mouse is bent into this shape, its battery turns on. It holds this shape until you flatten it with your hand. When it’s flattened, the mouse turns off to conserve battery. Microsoft claims this battery will last up to six months. The flattened Arc Touch is much easier to pack in a carry-on or to slip into a side pocket than its rotund relatives.

On a Mac, the Arc Touch is limited to basic functions, including use of its touch-sensitive scroll strip that scrolls super quickly when a finger flicks up or down on it. This strip makes a subtle sound like that of a roulette wheel as it scrolls, and a tap on the strip stops the scrolling at a specific location on the screen. I caught myself looking down at this mouse a few times to make sure I wasn’t using a real scroll wheel because the sound effects and feel of the scroll strip are so wheel-like.

On a Windows PC, installing software will give the Arc Touch extra functions. Double tapping the middle of the scroll strip gives it the same function as a regular mouse’s middle click. Or this button can be programmed to open a link in a new tab within Microsoft’s Internet Explorer browser. This mouse’s tiny USB receiver can be plugged into a laptop almost unnoticed or it will magnetically stick to the base when not in use.

Logitech’s Couch Mouse M515 seems like it was made with me in mind. I often sit on my bed or couch using my laptop, and this mouse has a sealed underside so its sensor doesn’t collect fuzz from fabrics after passing over them several times. I used it on carpets and on a blanket and liked its base, which is designed to glide easily over all types of surfaces. This mouse felt fast and responsive.

To conserve battery, the Couch Mouse is only on when a hand grips it. So if someone stops to watch TV for a while, then accidentally sits on the mouse or the mouse slips between couch cushions, its buttons won’t continue clicking away. An underside switch turns it entirely on or off. The Couch Mouse also uses a USB receiver, and it can be stored inside the mouse for travel.

Like the Couch Mouse, the Swiftpoint Mouse from Swiftpoint Ltd. of New Zealand, is designed for use with laptops in less than ideal working environments. This tiny mouse was designed to operate directly on the laptop wrist rest area or on the laptop touchpad, itself. In fact, the mouse comes with a large, clear sticker labeled “Swiftpoint Parking Accessory” that goes on the laptop so the mouse doesn’t slip off when the laptop’s tilted.

The simple sticker worked well, creating a magnetic square in the center of the wrist rest area that kept the mouse from slipping off when I was leaning back and typing at an angle.

The Swiftpoint Mouse is made for maneuvering directly on a laptop.

A scroll wheel on the right of the Swiftpoint Mouse works by rolling it with one finger or by turning the mouse on its side and moving it up or down, which made for faster scrolling. I found this feature awkward and unnatural at first, but after a lot of use, I grew accustomed to it. Touching the left click button while scrolling up or down zooms in or out, respectively, on any screen.

This mouse is so small that rather than its USB receiver fitting inside or on it for storage, the mouse magnetically attaches onto its USB receiver, resting on it while the receiver is plugged into the laptop. This allows for the Swiftpoint Mouse to recharge its battery; Swiftpoint says 30 seconds of charging will give the mouse an hour’s worth of juice and a 90-minute charge will last two to four weeks, depending on how much you use it. The former proved to be true for me, but I didn’t have enough time to test the latter claim.

When I set this mouse onto the USB receiver for charging, it flashed a rapid green charging indicator light, which slowed after about a minute. Using a rechargeable mobile mouse means not worrying about getting stuck somewhere with dead batteries.

For those looking to have more control in the Windows 7 environment, Microsoft is bringing out in May an $80 model called the Touch Mouse. It will work specifically with Windows 7, using a touch surface that responds to gestures so as to perform tasks like docking, minimizing or maximizing and displaying the desktop.

It’s an awful lot like Apple’s $69 Magic Trackpad, a square surface that came out last summer and enables gestures within the Mac operating system for desktops.

Though these three mice are easy to port around and work well in a variety of work environments, they can’t replace many of the clever gestures built into so many laptops nowadays, especially Macs. But if you’re looking for comfort and function on the go, they do the trick.

Write to Katherine Boehret at mossbergsolution@wsj.com

]]> http://allthingsd.com/20110125/three-funky-mice-made-for-laptops/feed/ 0 http://allthingsd.com/20110119/the-ipad-now-can-take-command-of-computers/ http://allthingsd.com/20110119/the-ipad-now-can-take-command-of-computers/#comments Thu, 20 Jan 2011 02:03:08 +0000 Walter S. Mossberg http://ptech.allthingsd.com/?p=1739 It has long been possible to control one PC or Mac from another, legally and with permission. Though the process can be tricky to set up, companies often use it as a maintenance and training tool, and some consumers use it to help others solve computer problems, or to reach back to their home or office machines while on the road to access information.

But what about remotely controlling a PC or Mac from the newest category of digital device, a multitouch tablet? Well, it turns out there are apps for that.

Such apps have been around on super-smart phones like the iPhone for years, but phone screens are so small that using them to open and operate programs and folders on a Mac or PC is very frustrating, at least to me. The iPad, with its roomy 10-inch screen, is a different story. It actually has the real estate to make the process much more practical.

I’ve been testing a couple of these apps on my iPad, using them to remotely control Windows PCs and Macs at my home and office. In fact, I’m typing this paragraph in Microsoft Word on a Mac remotely from the iPad.

My conclusion is that these apps do work, but even on the large iPad screen, they’re too clumsy and confusing to use on a regular basis, mostly because touch-screen tablets aren’t a great match for the way traditional computers—designed for a mouse and a physical keyboard—work. Also, the apps have some functional limitations, and they are heavily dependent on the speed of the network or Internet connection, which can make them slow at demanding things like video.

A view of a Windows PC on an iPad via LogMeIn Ignition.

For my tests, I selected two apps squarely aimed at average consumers. One is called LogMeIn Ignition, and is the iPad and iPhone incarnation of a longstanding computer-to-computer remote-control product called LogMeIn. The other is called iTeleport. It has been around, under various names, since the early days of the iPhone, and now comes in an iPad edition as well.

Both apps get around the complexity of setup by installing a special free program on the computer you wish to control that talks to the iPad app. The apps can see and control all the computers on which you have installed companion programs. I found setup easy and the connections generally reliable and fast enough, except for video.

But the big drawback to these products is that they are clumsy in controlling the target computer. Each allows two basic methods for this. In one, your finger moves the computer’s mouse cursor and you click the virtual mouse by tapping. In the other, you can directly tap on things on the remote screen. In my view, LogMeIn was better at the first method and iTeleport was better at the second. But I found both clumsy and tedious in both programs, especially when I tried to combine controlling the remote computer with the frequent need to use touch to move the image of the screen around the iPad’s display.

LogMeIn Ignition costs a one-time fee of $29.99. The iTeleport app can be used free for 30 days, after which it costs either $2.99 a month or a $24.99 one-time fee. For the next seven days, iTeleport is running a sale that cuts the price to $1 a month, or $10 for the one-time fee.

Both apps can control multiple Windows or Mac computers, at no extra cost. For my tests, I used each to remotely access the same two Windows PCs and two Macs, both desktops and laptops. One limitation: neither app allows you to transfer a file from a computer to the iPad.

While there are some differences between the products, they are fundamentally similar. Once you log in, you see the remote computer’s screen on your iPad screen. In my tests, with both products, I was able to open Web pages, check email, view photos and use productivity apps. I also was able to print documents from the computers on my home printer, even while I was miles away.

In both apps, you pinch and zoom to enlarge or reduce the view of the target computer screen, and can rotate the image of the screen.

The iPad can’t play Flash videos, but these apps allow you to view such videos from your PC or Mac on the iPad. But there are catches. For one thing, neither program lets you hear audio from the computer through the iPad, so the videos (and music you play remotely) are mute. Also, in my tests, even over a fast connection, I could never get a video from the remote computer to play smoothly over either app.

LogMeIn also offers a version for Android, unlike iTeleport, and that allows audio to be transmitted. I tested this on a Samsung Galaxy Tab, and it worked.

One big difference is in the level of security or privacy the two apps offer. Both encrypt the remote connection, but LogMeIn requires you to sign in twice: once to its own service and once to the computer itself. iTeleport skips the computer login, so it feels less secure. In addition, iTeleport outsources its authentication to Google. You sign into the product using your Google credentials. This is simpler, but requires you to trust Google with the privacy of the contents of your computer.

Each program has special keyboards and shortcuts to add things to the iPad that computers use but the tablet lacks, such as function keys. Each also has various gestures you can use as shortcuts. But the overall effect is confusing.

Bottom line: You can control a PC or a Mac from an iPad, without any complex setup, using these two apps. But, unless you spend a lot of time learning to get good at it, the process is clunky and best used only when you absolutely must.

Find all Walt Mossberg’s columns and videos at the All Things Digital website, walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

]]> http://allthingsd.com/20110119/the-ipad-now-can-take-command-of-computers/feed/ 0 http://allthingsd.com/20110119/internet-access-in-hotel-rooms/ http://allthingsd.com/20110119/internet-access-in-hotel-rooms/#comments Thu, 20 Jan 2011 02:00:15 +0000 Walter S. Mossberg http://mailbox.allthingsd.com/?p=824 Q:

I have a 3GS iPhone. Is there a way to connect it to the Internet cable found in hotel and motel rooms?

A:

Not that I know of. But you can do this indirectly by creating your own Wi-Fi network from the wired connection in the room. There are two ways to do this.

One possibility is to carry a small portable router. These are small devices that plug into the wired connection and propagate a Wi-Fi signal in the hotel room that the iPhone (or other devices, like laptops and tablets) can use. A second option is to plug a laptop into the physical connection and use it as a Wi-Fi base station by setting up what’s called an “ad hoc” or computer-to-computer Wi-Fi connection. Steps for doing this, which can be a bit techie, differ depending on whether you use a PC or Mac.

Q:

I have been struggling with a hard drive space shortage for at least a year. I have deleted duplicate emails. I have deleted videos and word files and put them on a stand alone hard drive. Do you have any other suggestions?

A:

If you don’t want to, or can’t, replace your laptop, and don’t want to be tethered to your external hard disk, you might look into buying a new, larger, internal hard disk.

Many stores and consultants can sell and install larger hard disks, and even transfer the data from your old one.

Q:

I have thousands of photos on my computer and external hard drives. I’m in the process of trying to organize them on one hard drive and noticed that there are many duplicates between the different devices. Is there one program that you recommend that reliably detects and allows the removal of duplicate files?

A:

You might try using Google’s Picasa to sweep the drives, locate the photos, and display them.

The program has a feature that can avoid importing duplicates. Once imported, if there are still duplicates, Picasa offers methods to hide or actually delete them from your disk. Information on this is at http://bit.ly/8YKTzy.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital website, http://walt.allthingsd.com.

]]> http://allthingsd.com/20110119/internet-access-in-hotel-rooms/feed/ 2 http://allthingsd.com/20110118/a-lot-of-isales-apple-sold-7-3-million-ipads-16-2-million-iphones-in-december-quarter/ http://allthingsd.com/20110118/a-lot-of-isales-apple-sold-7-3-million-ipads-16-2-million-iphones-in-december-quarter/#comments Tue, 18 Jan 2011 21:32:00 +0000 Ina Fried http://mobilized.allthingsd.com/?p=2614 Apple sold a whole lot of iOS devices in the December quarter, according to its just-released earnings report. Apple sold 4.13 million Macs during the quarter, up 23 percent from a year ago. It sold 16.24 million iPhones in the quarter, up 86 percent, and 19.45 million iPods during the quarter, down 7 percent from a year ago. The company also sold 7.33 million iPads during the quarter.

All of the device sales appear to be ahead of Wall Street expectations, with Mac sales at the low end of the range of what analysts were looking for.

On the Mac side, laptop sales continued to outpace desktops. Apple sold 2.6 million portables, up 37 percent from a year earlier, as compared with desktop sales of 1.2 million units, a 1 percent drop from a year ago. As for iPods, while total units were down 7 percent from the prior year’s holiday quarter, revenue was actually up 1 percent, indicating users were opting for pricier models, such as the iPod touch.

On the earnings conference call, which just started, CFO Peter Oppenheimer confirmed strong iPod touch sales, saying that the product’s sales were up 27 percent and accounted for more than half of all iPods sold in the quarter.

]]> http://allthingsd.com/20110118/a-lot-of-isales-apple-sold-7-3-million-ipads-16-2-million-iphones-in-december-quarter/feed/ 0 http://allthingsd.com/20110107/live-nvidia-ceo-jen-hsun-huang-at-dces/ http://allthingsd.com/20110107/live-nvidia-ceo-jen-hsun-huang-at-dces/#comments Fri, 07 Jan 2011 23:21:36 +0000 Peter Kafka http://mediamemo.allthingsd.com/?p=27766 All of those tablets rolling out this week means lots of opportunity for chipmaker Nvidia, which used to specialize in graphics, but is now looking to power a whole new class of mobile devices. CEO Jen-Hsun Huang tells Mobilized’s Ina Fried how he sees the market shaking out, and what it means for his company and his competitors. We’ll also be looking for an update on Nvidia’s legal battle with Intel.

Sorry, joining slightly late. Jen-Hsun Huang is walking through Nvidia’s recent announcements.

And also some history. 1995 was important because the personal computer really became personal back then. (I assume this relates to a Windows release but not clear why.)

At the time, we thought we’d be a $300 million company in five years. But we got a lot bigger.

Ina Fried: You’re expanding beyond graphics, but how big is that business?

JH: We’ve shipped one billion GeForce processors. That’s a lot. We’re also doing Quadro processors for high-end processing. We’ve got the new Tesla business, where we use our GPU for general technical computing. It’s being used for the world’s fastest supercomputer.

Our newest business is the Tegra business. Using our expertise for a new class of mobile computing.

IF: Earlier versions of the Tegra were used in the Zune.

JH: And the Kin.

IF: I wasn’t going to mention the Kin.

Now JH is talking Intel. Which started with move into building chipsets, 12 years ago. Started with Xbox, then AMD platforms, then we wanted to scale out so we started talking about Intel. Now we’re in a dispute.

IF: So where do things stand with that?

JH: [More or less a non-answer here.]

IF: Okay, let’s talk about the future!

JH: Cool. 2011 is a big year, a year that computing is getting redefined because of these mobile products.

IF: That sounds like hyperbole, but I sort of agree. There’s some amazing stuff being shown off this year. But explain what’s different about this stuff.

JH: We like to call the new phones superphones. Time to do a demo.

JH is plugging in a new Android handset into a dock. It’s taking awhile. Complains about his vision. Okay, there we go. Showing off multitasking, apps, etc. Showing off 1080p video that looks cool. No audio, though. “This is a full-on computer.”

JH: We think these will really change things, because they can be laptops, or a media center, etc., simply based on where you dock it and the kind of accessories.

IF: So you have cellphones basically being able to replace a computer. But Microsoft is also announcing that Windows will run on ARM processors, including ones you make. How important is that?

JH: If you’re a software company of any kind, your primary focus is to target processors, anywhere. At this point, it’s a foregone conclusion that ARM will be the largest installed base of processors in the world.

Then the important thing is the operating systems: Andriod, iOS and RIM are incredibly important.

IF: So Windows is fourth most important?

JH: The most important CPU architecture going forward is likely to be ARM. At this point, you have to embrace ARM or you’re going to miss out on a very important market. Now they have a huge growth market that’s opened up to them.

IF: Again, explain the importance of Windows on ARM vs. Intel, etc.

JH: It’s huge!

Then he talks about energy dissipation, and that the designs are more elegant. He notes that the D staff backstage is using MacBooks and Airs “because they’re more elegant.”

And note that Steve Ballmer showed off a next gen of Windows running on Tegra 2/ARM. Office, too.

IF: But beyond Windows, what kind of software work has to be done to take advantage of ARM?

JH: Lots of work.

IF: Windows took a decade to catch up last time around. They can’t take this long this time.

JH: Right. That’s why we’re talking about this now, so when next gen of Windows is out, we’ll be ready.

A discussion about how the market shakes out between different chipsets.

JH: Next-gen Windows, by the time it shakes out, I don’t think it will matter what chipset you use if you’re a consumer. Enterprise will still run on x86, I think.

IF: Back to the cool stuff we’re seeing this year at CES, which seemed impossible a few years ago. What will we see in a few years that we can’t imagine now?

JH: Whatever expectation you have for game consoles, PCs, etc. will be “fully met by mobile devices in the next three to four years.”

And in the next three to four years this kind of device will likely exceed your expectations, because the supercomputer will be in the cloud.

IF: More future talk, please. 3-D on the phone?

JH: 3-D on the phone is a foregone conclusion. This kind of glass (on phone) is perfect for 3-D display. And it will work perfectly when you’re touching it. Long term, this device will have much better computer vision, so instead of taking a picture and sending it back, it might analyze the image and send a signal back, to reduce bandwidth.

IF: Except there are all kinds of problems with bandwidth. You had problems with wireless at your demo. Isn’t that a bigger problem going forward?

JH: The carriers finally have real incentive to invest in the pipe, because there’s a reason to use it, with all the hi-def video, etc. So we can take their promises seriously, finally.

Next year every phone will be a 4G phone.

IF: Talk about your fab-less approach to this business.

JH: In 1993, we couldn’t get a fab. We didn’t have a choice. And now ARM has democratized the CPU. It’s a big deal. [Missing the connection here, but perhaps it's my ignorance.]

Okay, that’s it! Thanks.

• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

]]> http://allthingsd.com/20110107/live-nvidia-ceo-jen-hsun-huang-at-dces/feed/ 3 http://allthingsd.com/20110105/in-4g-race-verizon-pulls-ahead-with-pricey-speed/ http://allthingsd.com/20110105/in-4g-race-verizon-pulls-ahead-with-pricey-speed/#comments Thu, 06 Jan 2011 02:03:48 +0000 Walter S. Mossberg http://ptech.allthingsd.com/?p=1713 One of the biggest technology trends in 2011 will be the expansion of new, faster cellular networks called 4G, or fourth generation. These networks promise a big increase in speed and capacity to handle the surge in streaming video, audio and Web surfing from hot-selling devices like super-smart phones and tablets, as well as from laptops. But you’ll have to buy new phones, modems and other connected consumer devices to get the higher speed they offer.

Wireless carriers and handset makers will be touting their 4G plans and compatible devices at this week’s Consumer Electronics Show in Las Vegas, but it will be a couple of years before 4G networks in the U.S. achieve the same coverage as the current standard, called 3G.

The move to 4G from 3G began last year, with Sprint leading the way and Verizon Wireless joining in the last few weeks of 2010 with a limited deployment. But 2011 will see the service spreading to more and more cities, and is also expected to see the entry of AT&T. T-Mobile hasn’t announced an actual 4G network rollout, but is instead relying on a souped-up version of 3G that it is marketing as 4G because it claims it can deliver similar data speeds with its approach.

I’ve been testing the 4G network of the latest entrant, Verizon, in the suburbs of Washington, D.C., which is one of 38 metro areas (plus 60 airports) where the company turned on its 4G network in December. My verdict is that it’s wicked fast—the fastest 4G network I’ve tried—but also potentially costly. In my tests, with a laptop modem, it proved dramatically faster than Verizon’s 3G network, and recorded speeds on a par with some land-line Internet connections.

But 4G from Verizon won’t be cheap. For laptop modem users, at least, Verizon is charging $50 a month for up to 5 gigabytes of data use and $80 monthly for 10 gigabytes. If you run over, the company will bill you $10 for every extra gigabyte. Such data limits aren’t new, but, with 4G’s much higher speeds, users may find themselves sending and receiving more data more often, and thus breaching the limits more regularly. For instance, in my tests, I was easily able to download a nearly 600 megabyte TV show, something I wouldn’t even try with a 3G modem. That one download would have eaten up more than 10% of my monthly cap under the $50 plan.

Verizon’s first LTE laptop modem, the LG VL600, has a flip top that reveals the USB connector.

Verizon’s variant of 4G uses a different underlying technology than Sprint’s. It’s called LTE, for Long Term Evolution, and is also the 4G system being adopted by many other cellular operators around the world, including AT&T. (Technically, this first version of LTE isn’t considered true 4G by the engineering standards body that rules on such matters, but that makes little difference to consumers looking for faster connections.)

The company says it chose LTE because it is not only fast, but is less prone to interference, can provide better battery life, has less latency, or lag, and can better handle multiple users simultaneously. The LTE system doesn’t affect voice calls on Verizon’s network—it’s only for data, and operates in tandem with the current voice network.

Verizon claims its new network is up to 10 times faster than its 3G network and says consumers will see speeds of between 5 and 12 megabits per second for downloads and between 2 and 5 mbps for uploads, in “real-world, loaded network environments.”

As of this writing, Verizon doesn’t offer an actual LTE-capable smart phone, only LTE USB modems that plug into laptops. But the company is expected to offer a sneak peek at CES this week of several LTE phones that will roll out in the coming months, as well other planned LTE devices, from a variety of manufacturers. Again, I want to stress that your current Verizon phone or laptop modem can’t be upgraded to work with LTE. You’ll need a new one.

For my tests, I used Verizon’s first LTE laptop modem, the VL600 made by LG of Korea. It sells for $100 after a $50 mail-in rebate with a two-year service contract. This modem can handle data over slower 3G networks, if you happen to stray out of one of Verizon’s 4G service areas. For now, it works only on computers running Windows XP, Vista, and Windows 7. But the company says it should have Mac-compatible LTE modems in a month or so.

To use it, you have to first install, from an included CD, a new version of Verizon’s cellular modem software, VZAccess Manager. Older versions won’t work. My test machine was a Lenovo ThinkPad X301, which worked fine with a Verizon 3G modem. Installation was relatively quick and smooth, though I was immediately instructed to download an updated version of the software, so I had to go through it twice.

I disabled Wi-Fi on the ThinkPad, plugged in the LTE modem and ran 10 tests using the popular Speedtest.net website. The results were impressive. Verizon’s 4G network averaged just a shade under 16 megabits per second for downloads and 6.6 mbps for uploads. That was 15 times the download speed, and 13 times the upload speed, of a Verizon 3G modem I tested immediately afterward using the same method in the same location.

To relate these speeds to real-world scenarios, I downloaded from iTunes a standard-definition episode of the TV show “The Good Wife”—a 588 megabyte file—in just seven minutes, instead of the two hours or so iTunes predicted it would take when I was using the 3G modem. I streamed several long videos, including two in HD, from the Web, and they played smooth as silk.

But there are caveats. For one thing, hardly anyone is using this new Verizon network yet, and it’s likely to slow down as it gets crowded, especially with smart-phone users. Secondly, laptop cellular modems typically deliver faster speeds than phones, so my results don’t necessarily predict phone or tablet performance.

Also, speeds can vary by city and distance. My tests were mainly conducted against a server in my local D.C. area. But I also tried a few tests against a server in San Francisco and only got about 6 mbps download—within Verizon’s claims, but much slower.

Still, if you can afford it, and if it works well in phones and tablets, Verizon’s new LTE network could be a great boon to your digital lifestyle.

Find all Walt Mossberg’s columns and videos at the All Things Digital website, allthingsd.com.

]]> http://allthingsd.com/20110105/in-4g-race-verizon-pulls-ahead-with-pricey-speed/feed/ 0 http://allthingsd.com/20101229/whats-in-store-for-technology-in-2011/ http://allthingsd.com/20101229/whats-in-store-for-technology-in-2011/#comments Thu, 30 Dec 2010 02:03:49 +0000 Walter S. Mossberg http://ptech.allthingsd.com/?p=1707 It has been a big year in personal technology, from the debut and early success of Apple’s iPad, to the rise and continuous improvement of Google’s Android smart phone platform, to the continued surge in social services led by Facebook and Twitter.

So I thought I’d take a look at the challenges and opportunities facing some major players in consumer tech in 2011. As with all my columns, this one is focused only on products and services provided directly to consumers, rather than to businesses. Also, as usual, this column isn’t meant to offer investment advice or to evaluate the management skills or financial condition of companies. It is a look at the products and competitive positions of the key contenders as they enter the new year.

Apple: Coming off a highly successful 2010, in which it introduced a new category of portable computer—the multitouch tablet—and sold millions of the product, Apple will have to withstand an onslaught of competitors by wowing consumers again with the second version of the iPad. At the same time, it will have to make a widely expected transition for the iPhone from a single carrier in the U.S., AT&T, to a second, likely Verizon. This could present a new opportunity to reach lots of new customers, but the sleek phone will have to work well on different network technology. At the same time, Apple will be hoping its planned new Macintosh operating system, Lion, can preserve the surprising momentum of the high-priced Mac, which the company is trying to enhance with certain iPad-like features, such as an app store and longer battery life.

Apple’s iPad will face an onslaught of competition in the coming year.

In 2011, Apple also is likely to try to address two areas where it has been weak: cloud computing and social networking. Both its MobileMe cloud service and its Ping social network had rough starts, and MobileMe charges $100 a year for services others give away. Apple is so popular, it has a huge opportunity to link users of its family of devices and of iTunes via the cloud and social networks, but it will have to aim higher and execute better. The second area where it likely hopes to improve is in the living room. The new, cheaper Apple TV is selling better than its predecessor but still lacks much Internet content. To break through, Apple will have to strike landmark deals with media companies.

Google: The search giant, also riding high, is now in so many product areas it competes with nearly everyone. In its core search business, it must focus on fending off a surprisingly strong challenge from Microsoft’s Bing by giving consumers more attractive, actionable results. Its Android operating system is a big hit, but still isn’t as polished or easy to use as the iPhone’s software, and even a Google official admitted it is still “an enthusiast product for early adopters.” One big test will be the forthcoming Honeycomb version of Android, meant for tablets that challenge the iPad.

A separate group at Google will try in 2011 to revolutionize the PC operating-system business and muscle in on incumbents Microsoft and Apple. Its new Chrome OS will power notebooks that essentially act as Web browsers, and run programs stored in the cloud, not on a hard disk. They also store all your files in the cloud. We’ll learn in 2011 how many consumers are comfortable with that approach.

Google also may take another whack at social networking, where it hasn’t made much of a dent after its Buzz service failed to take off. And it will have to rework its overly complex Google TV effort to bring Internet video to the living room.

Microsoft: The software giant still generates strong consumer loyalty with its older products, like Windows and Office and Xbox, all of which have had updates in the past year or two. But it faces big challenges in two hot areas: smart phones and tablets. Its new Windows Phone 7 platform has some nice design features, but also some missing capabilities that need to be addressed. Initial sales seem respectable, but will have to accelerate to get Microsoft back in a game it once led. The company also is a long way from the 300,000 apps available for the iPhone or the 100,000 for Android.

In tablets, Microsoft is hinting that a new version of Windows is being designed with a tablet focus to complement its PC focus. That product can’t be too late, given the rapid rise of the iPad and the many planned Android and other tablets for 2011. One golden opportunity Microsoft has is to expand the reach of its brilliant Kinect technology for games to other forms of computing. This system can recognize individual users and interpret gestures without the use of a controller device.

Meanwhile, Microsoft hopes to seize on a surge in concern about privacy to help keep its diminishing lead in browsers by building new privacy features, unavailable so far in other browsers, into the 2011 version of Internet Explorer.

RIM: The BlackBerry maker had a good 2010 in some ways, though sales were propped up by two-for-one giveaways, and consumer surveys show enthusiasm fading for the iconic smart phone. It needs a radically new user interface to keep up with iPhone and Android, and a lot more third-party apps. But it can’t afford to alienate its fan base. The company has an answer: a new software platform called QNX, but is vague on when that will show up on the BlackBerry. For 2011, RIM’s big move will be a new QNX-based tablet, the PlayBook, which looks speedy and highly attractive in the limited demos RIM has provided. What isn’t clear is how much the PlayBook will be aimed at consumers, as company officials have consistently stressed its appeal to businesses.

HP: The technology behemoth’s laptops and printers have proved popular with consumers. But it hasn’t had any real presence in smart-phones, tablets or consumer cloud services. To solve the problems, in 2010 HP bought innovative but struggling Palm, whose smart-phone operating system, webOS, and phones, the Pre and Pixi, got good reviews but sold poorly and didn’t attract many third-party apps. In 2011, HP hopes to use its ample money and talent to revive webOS with new phones and tablets to challenge Apple and Android. A successful Palm re-launch, with the new initiatives from RIM and Microsoft, would be good for consumers by providing more choice and competition. HP also hopes to boost home printing with a new line of printers that can print anything emailed across the Internet and wirelessly print from Apple’s hand-held devices.

Facebook and Twitter: The twin leaders in social networking were red-hot in 2010, attracting vast numbers of users. They have huge opportunities for further success, but face challenges. Smaller services, like social-coupon company Groupon, continue to emerge with new social and community ideas consumers like. Apple and Google could be big headaches if they get social right in 2011. Facebook must continue its recent initiative to let members share personal details with more limited groups of friends, and to find ways to make money while offering more privacy, which has been a thorn in its side. Twitter is on a mission to get more than an active minority to post, while convincing people it is a valuable way to keep up with news and opinion even if you never post.

Despite the poor economy, the consumer-tech companies continue to show vibrancy, innovation and success. But every year brings challenges and surprises, and 2011 promises to be another fascinating ride.

For all of Walt’s columns and videos, go to the All Things Digital site, walt.allthingsd.com.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

]]> http://allthingsd.com/20101229/whats-in-store-for-technology-in-2011/feed/ 0 http://allthingsd.com/20101220/pen-computing-backers-hope-to-write-new-chapter-with-android/ http://allthingsd.com/20101220/pen-computing-backers-hope-to-write-new-chapter-with-android/#comments Mon, 20 Dec 2010 18:00:36 +0000 Ina Fried http://mobilized.allthingsd.com/?p=1144 Pen computing seems to be on the wane with the rise of the decidedly stylus-free iPad. However, those who maintain that the pen is mightier than the finger aren’t throwing in the towel just yet.

N-trig, a company whose technology is used in many touch-based Windows laptops, now hopes to convince Android tablet makers to embrace the notion of pen support.

By doing so, N-trig maintains companies can stand out from the pack and make their tablets good for content creation in addition to Web browsing and media viewing.

The company plans to announce as early as Tuesday that its DuoSense technology, which allows for both pen and multitouch input, now supports Android. N-trig said it expects next year to bring several Android tablets using its technology, with at least one shipping in the first half of next year.

In an interview with Mobilized, N-trig Vice President Gary Baum said that adding support for a pressure-sensitive pen like N-trig’s adds about $50 to the cost of the device, but offers advantages like pressure sensitivity and sub-pixel accuracy. But even if companies make the pen an option, adding that support could help them avoid getting lost in the pack and becoming “just another Android slate.”

Whether users value a pen any more on an Android tablet than they have on Windows remains to be seen, however. Another key question is whether software emerges to take advantage of pens.

“To do that, you need more apps, applications that can facilitate drawing and note-taking,” Baum said.

Adobe, though, seems intrigued by the concept. In an interview, Vice President Michael Gough said he has been playing around with various pen-based prototypes and finds the notion very compelling.

Gough, who leads Adobe’s user experience design efforts, said he has carried a Moleskine notebook around for years and has never found a tablet that was thin enough and of high-enough quality to replace old-fashioned pen and ink. With the latest prototypes, Gough said he feels a shift coming.

“The personal computer was actually impersonal,” he said. “The tablet is personal. It’s connected to you. Every time I have to use my laptop I feel it is a compromise.”

As for what software Adobe comes out with and when, Gough said the company will take a somewhat wait-and-see approach.

“I would say that it is obvious that there is going to be an explosion of devices in the coming year,” he said. “Adobe will follow that, I think, just as much as they lead it. It all depends when the devices are in people’s hands.”

Adobe is excited, though, since tablets like the iPad that are mainly for media consumption don’t offer a lot of business for Adobe. Although he isn’t on the business side, Gough said he expects the business model will shift. Instead of selling a big suite of software for several hundred dollars, Gough said, he imagines smaller titles that might offer only a few features, with additional features sold separately.

But cheaper software and the accessibility of tablets might open up more people to trying out creative work, he said.

“One of things that I feel like we did over the past 20 years is convince a whole generation of people they couldn’t draw,” Gough said, noting that software has gotten more powerful, but also harder to learn and use. “What I think is going to happen with these more natural interfaces is we are going to have this explosion of creativity. It could be quite an exciting time.”

]]> http://allthingsd.com/20101220/pen-computing-backers-hope-to-write-new-chapter-with-android/feed/ 0