Voices

Don’t Be a SaaS-Hole: How Silicon Valley Evolved Itself Into an Era of Zero Customer Service

The Valley has forgotten that a great user experience extends beyond the product, and delighting customers with a total user experience is at the heart of long-term sustainable business.
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California Clears SideCar Ride-Sharing App, Months After Competitors

Peer-to-peer ride-sharing service SideCar is cleared to operate in California, the California Public Utilities Commission is expected to announce today.
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Lyft Raises $60M Funding From Andreessen Horowitz to Expand Ride-Sharing Internationally

The peer-to-peer ride-sharing company brings down a huge round.
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Despite Controversy in Austin and Philly, Ride-Sharing Service SideCar Expands to Boston, Brooklyn and Chicago

SideCar’s last two launches included a sting, a lawsuit and 20,000 free rides requested, so this should be exciting.
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Ride-Sharing Service Lyft Gets Literal at SXSW, With Piggyback Rides

Who needs a cab when you can hop aboard a semipro rugby player?
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SideCar Buys an Austin Competitor — Let the SXSW Ride-Sharing Wars Commence

Hey, tipsy techie tourists in Austin, want a ride to your next BBQ bash?
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Flywheel, the Taxi-Hailing App Formerly Known as Cabulous, Sidesteps Controversy

Versus black car services like Uber or peer-to-peer ride-sharing services like Lyft, Flywheel is actually rather conservative.
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All in a Day’s Disruption? Lyft, SideCar and Uber Get Fined, Plus a Class Action Lawsuit for Uber.

The company that gets the most wins.
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Meet the Man Behind Those Hot Pink Mustache Rides

San Francisco entrepreneur Ethan Eyler has sold thousands of Carstaches. He also made an iOS game where a live-action puppet eats burgers and beer until he barfs.
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Despite Ride-Sharing Regulatory Trouble, SideCar Gets VCs to Invest $10M

At least two investors weren’t fazed by the whole ignoring-a-cease-and-desist-order thing.
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