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	<title>AllThingsD &#187; messaging</title>
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		<title>Cloud-Based Phone Software Start-Up Twilio Taps Former Jive Exec as Its CMO</title>
		<link>http://allthingsd.com/20120427/cloud-based-phone-software-start-up-twilio-taps-former-jive-exec-as-its-cmo/</link>
		<comments>http://allthingsd.com/20120427/cloud-based-phone-software-start-up-twilio-taps-former-jive-exec-as-its-cmo/#comments</comments>
		<pubDate>Fri, 27 Apr 2012 12:30:54 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Bessemer Venture Partners]]></category>
		<category><![CDATA[Industry Moves]]></category>
		<category><![CDATA[Jive]]></category>
		<category><![CDATA[Lynda Smith]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[Nuance]]></category>
		<category><![CDATA[programming]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[Stanford]]></category>
		<category><![CDATA[Stanford University]]></category>
		<category><![CDATA[telephone]]></category>
		<category><![CDATA[telephony]]></category>
		<category><![CDATA[Twilio]]></category>
		<category><![CDATA[Union Square Ventures]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=200299</guid>
		<description><![CDATA[Not clear on what Twilio is all about? Then someone has her job cut out for her.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20120427/cloud-based-phone-software-start-up-twilio-taps-former-jive-exec-as-its-cmo/lynda-smith/" rel="attachment wp-att-200305"><img src="http://allthingsd.com/files/2012/04/lynda-smith-380x285.png" alt="" title="lynda-smith" width="380" height="285" class="alignright size-Featured wp-image-200305" /></a>There&#8217;s a certain kind of geek who gets excited about Twilio. Who among software developers wouldn&#8217;t jump at the chance of <a href="http://allthingsd.com/20110726/twilio-adds-voip-calls-to-developer-tools/">adding voice-calling and text-messaging options</a> to a public-facing application? Companies like eBay unit StubHub, Salesforce.com and Airbnb have used it to create some custom apps that include the use of a phone.</p>
<p>This creates curious opportunities for fun. When Twilio was in the process of raising its most recent funding round &#8212; <a href="http://allthingsd.com/20111207/twilio-nabs-17-million-more-in-funding-from-current-investors/">a $17 million series C</a> led by Bessemer Venture Partners and Union Square Ventures &#8212; Bessemer partner Byron Deeter created a Twilio-connected number and asked CEO Jeff Lawson to call it. As <a href="http://venturebeat.com/2012/04/16/twilio-company-culture/#s:twilio_gettinghisjacket">recounted by VentureBeat</a>, when Lawson called, he heard automated voice messages asking him to press 1 for $5 million, 2 for $10 million and 3 for $15 million.</p>
<p>Hijinks like this say a lot about the culture that surrounds Twilio, but it&#8217;s not well known outside the developer community. Addressing that will be job one for Lynda Smith, its new chief marketing officer, who joined the company on April 23.</p>
<p>Smith is joining Twilio from Jive, the social enterprise software concern, where she was senior vice president of marketing until last fall. As CMO, she&#8217;ll be responsible for Twilio&#8217;s marketing strategy around the world.</p>
<p>&#8220;I think the Twilio brand is huge among developers because it gives that community a chance to play with something they haven&#8217;t had before,&#8221; Smith told me. &#8220;But it&#8217;s also getting a lot of traction within the telephony industry. &#8230; Voice and messaging are still a big part of the worlds that we live in, but they&#8217;ve been difficult to bring into new-world software applications because it&#8217;s still tied to some old-world things like hardware and protocols.&#8221; First priority, she says, is making sure that people outside the developer world know what Twilio is and what they can do with it.</p>
<p>Before Jive, Smith held a number executive slots at Genpact, Nuance, Genesys and Lockheed Martin. She&#8217;s a graduate of Simpson College, and has an MBA from the University of Pennsylvania&#8217;s Wharton Business School. She&#8217;s also on the faculty at Stanford University, where she lectures on global entrepreneurial marketing.</p>
<p>Twilio is definitely on the move: It landed $17 million in that C round late last year, bringing its total capital raised to about $34 million. It also just announced its second conference in San Francisco, in October. Time to get serious about marketing.</p>
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		<title>$20 Million Later, Voxer Raises Its First $30 Million in Venture Capital (Video)</title>
		<link>http://allthingsd.com/20120412/20-million-later-voxer-raises-its-first-30m-in-venture-capital-video/</link>
		<comments>http://allthingsd.com/20120412/20-million-later-voxer-raises-its-first-30m-in-venture-capital-video/#comments</comments>
		<pubDate>Thu, 12 Apr 2012 22:55:32 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[IVP]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[Node.js]]></category>
		<category><![CDATA[start-ups]]></category>
		<category><![CDATA[Tom Katis]]></category>
		<category><![CDATA[Triple Canopy]]></category>
		<category><![CDATA[Voxer]]></category>
		<category><![CDATA[walkie-talkie]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=195990</guid>
		<description><![CDATA[Building a good walkie-talkie app is harder than you might think, according to Voxer CEO Tom Katis.]]></description>
			<content:encoded><![CDATA[<p><img src="http://allthingsd.com/files/2012/04/voxer_screen.png" alt="" title="voxer_screen" width="380" height="285" class="alignright size-full wp-image-196160" /><a href="http://voxer.com/">Voxer</a> is a walkie-talkie app for iPhone and Android. Seems pretty simple, right? But it took five years and $20 million dollars for the company to get where it is today: With tens of millions of users around the world and more than $30 million in its <a href="http://techcrunch.com/2012/04/11/walkie-talkie-app-voxer-goes-big-ivp-and-intel-lead-30-million-round/">first-ever round of venture funding</a>, from Institutional Venture Partners, Intel and other investors.</p>
<p>What happened in the interim? Voxer CEO Tom Katis says building a good walkie-talkie app is harder than you think. To work well, Voxer integrates live calls and messaging &#8212; two very different models of communication. On one hand, live voice calls are a natural way to talk to someone, but they are plagued by crappy connectivity. On the other hand, written and spoken messages are composed and finished before they are sent as a whole package. They&#8217;re not interruptive, but they&#8217;re not real conversations.</p>
<p>&#8220;You can be light or you can be strong, and we wanted to be both,&#8221; Katis said.</p>
<p>Earlier in its development, Voxer spent two years and $7 million building a communication app that focused on live chat, Katis said. But the app failed as soon as 200 people were on the system. After lots of effort spent debugging and rebuilding, it was ultimately scrapped completely.</p>
<p>Then, about a year ago, Voxer released a fully functioning iPhone app with both live calls and messaging. The addition of an Android version in November &#8212; and the functionality for users of both mobile operating systems to talk to each other &#8212; is what really drove organic growth, Katis said.</p>
<p>Along the way, Katis and his personal friends spent $20 million in total funding Voxer development. (Most of that money came from Katis, who had previous success with his security company, Triple Canopy.)</p>
<p>So what was so hard about building Voxer? Part of it is the app&#8217;s <a href="https://www.google.com/?tbm=pts&amp;hl=en#sclient=psy-ab&amp;hl=en&amp;site=&amp;tbm=pts&amp;source=hp&amp;q=voxer&amp;oq=voxer&amp;aq=f&amp;aqi=p-p1g3&amp;aql=&amp;gs_nf=1&amp;gs_l=hp.3..35i39j0l3.1018.1806.0.2169.5.5.0.0.0.1.539.1231.0j3j1j5-1.5.0.frgbld.&amp;pbx=1&amp;bav=on.2,or.r_gc.r_pw.,cf.osb&amp;fp=7f38c24e8b759123&amp;biw=1440&amp;bih=663">patented</a> system design, and another part is the nuts and bolts (the Voxer team uses the trendy <a href="http://en.wikipedia.org/wiki/Nodejs">Node.js</a>), Katis said.</p>
<p>There&#8217;s also some nice subtlety to the Voxer interface that helps conversations flow. For instance, Voxer users can click to listen to a voice recording even before the other person stops talking. And the app automatically speeds up voice memo playback. When the phone&#8217;s proximity sensor tells the app a user is moving the phone closer or further from her ear, the volume goes down or up, respectively. It&#8217;s neat stuff.</p>
<p>Here&#8217;s Katis explaining where he came from and where he&#8217;s going:</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=6116BE80-5399-41F0-9BC0-F2B3C941490D&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={6116BE80-5399-41F0-9BC0-F2B3C941490D}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Not Surprisingly, U.S. Teens Are Texting More, Talking Less</title>
		<link>http://allthingsd.com/20120319/not-surprisingly-u-s-teens-are-texting-more-talking-less/</link>
		<comments>http://allthingsd.com/20120319/not-surprisingly-u-s-teens-are-texting-more-talking-less/#comments</comments>
		<pubDate>Mon, 19 Mar 2012 17:32:29 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[calling]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[landlines]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[Pew]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[teenagers]]></category>
		<category><![CDATA[teens]]></category>
		<category><![CDATA[texting]]></category>
		<category><![CDATA[voice]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=187765</guid>
		<description><![CDATA[OMG, ICYMI: Teens are texting more, and shunning uncool "landlines."]]></description>
			<content:encoded><![CDATA[<p>ICYMI, teens are totes texting more.</p>
<p><a href="http://allthingsd.com/files/2012/03/TeensTexting.jpg"><img src="http://allthingsd.com/files/2012/03/TeensTexting-380x238.jpg" alt="" title="TeensTexting" width="380" height="238" class="alignright size-medium wp-image-187777" /></a></p>
<p>And texting is increasingly becoming the communication application of choice for teens, while actually talking on the phone is on the decline.</p>
<p>The not-entirely-surprising data comes from the latest <a href="http://www.pewinternet.org/Reports/2012/Teens-and-smartphones.aspx">Pew Internet Research Center report</a>, which included responses from nearly 800 U.S. teens, ages 12 to 17. </p>
<p>The study showed that the average number of texts sent by teens of all ages on a typical day rose from 50 a day to 60 a day between 2009 and 2011. Older teens, ages 14 to 17, showed an even greater increase, from a median of 60 texts a day in 2009 to a hundred texts a day in 2011. </p>
<p>And while 30 percent of teens said in 2009 that they used a landline to speak with friends, only 14 percent now say they talk on a landline daily. A third say they never use a landline (the study didn&#8217;t seem to offer data on those who asked, &#8220;What&#8217;s a landline?&#8221;). Even talking to friends on cellphones is edging down, from 38 percent in 2009 to just 26 percent in 2011.</p>
<p>Interestingly, though, the biggest texters were also the heaviest talkers, signaling that teens who are into their cellphones &#8230; are <em>really</em> into their cellphones.</p>
<p>In general, more teens now own some type of mobile device. Some 77 percent of U.S. teens now own some kind of cellphone, up 2 percent from a couple years ago. There&#8217;s no real difference in gender, it turns out, with boys and girls equally as likely to own cellphones, but younger boys &#8212; ages 12 and 13 &#8212; are the least likely to be early (early) adopters of cellphones. </p>
<p>Most teens are still using basic phones: Some 23 percent of those surveyed own smartphones, compared to 54 percent who own basic cellphones. But the patterns are shifting increasingly toward smartphones, especially among older teens. </p>
<p>Of course, the apple doesn&#8217;t fall far from the tree: Just under half of U.S. adults now own smartphones, according to <a href="http://www.engadget.com/2012/03/03/smartphones-spread-out-pew-says-46-percent-of-us-adults-now-own/">this recent report</a>, outnumbering adults who own feature phones by 5 percent.</p>
<p>The new Pew study also shows that teens with parents who have higher education levels are more likely to own cellphones; teens in the &rsquo;burbs and teens who are very active on social media are also more likely to have mobile devices, Pew reports.</p>
<p>(Photo courtesy of <a href="http://www.flickr.com/photos/ei_katsumata/4412682195/">Flickr/Ei Katsumata</a>)</p>
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		<title>Déjà Hoo: Yahoo Has Done the Pre-IPO Legal Shakedown Dance Before</title>
		<link>http://allthingsd.com/20120313/deja-hoo-yahoo-had-done-the-pre-ipo-legal-shakedown-dance-before/</link>
		<comments>http://allthingsd.com/20120313/deja-hoo-yahoo-had-done-the-pre-ipo-legal-shakedown-dance-before/#comments</comments>
		<pubDate>Tue, 13 Mar 2012 13:29:19 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[acquisition]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[California]]></category>
		<category><![CDATA[competitor]]></category>
		<category><![CDATA[customization]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[infringement]]></category>
		<category><![CDATA[intellectual property]]></category>
		<category><![CDATA[IPO]]></category>
		<category><![CDATA[keyword]]></category>
		<category><![CDATA[lawsuit]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[model]]></category>
		<category><![CDATA[Mountain View]]></category>
		<category><![CDATA[movie]]></category>
		<category><![CDATA[Overture]]></category>
		<category><![CDATA[patent]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[result]]></category>
		<category><![CDATA[Scott Thompson]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[settlement]]></category>
		<category><![CDATA[shares]]></category>
		<category><![CDATA[stock]]></category>
		<category><![CDATA[Sunnyvale]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=185191</guid>
		<description><![CDATA[Been there, done that.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20120313/deja-hoo-yahoo-had-done-the-pre-ipo-legal-shakedown-dance-before/funny-pictures-cat-time-travels/" rel="attachment wp-att-185314"><img src="http://allthingsd.com/files/2012/03/funny-pictures-cat-time-travels-263x285.jpg" alt="" title="funny-pictures-cat-time-travels" width="263" height="285" class="alignright size-medium wp-image-185314" /></a></p>
<p>A hot Internet company poised for an even hotter IPO is attacked in court by a competitor whose lunch it has been eating. </p>
<p>Sound familiar? Actually, it&#8217;s just as much Google in 2004 as <a href="http://allthingsd.com/20120312/breaking-yahoo-sues-facebook-for-patent-infringement/">Facebook yesterday</a>.</p>
<p>What the pair have in common is Yahoo, for whom this kind of patent infringement lawsuit is a whole lot of been there, done that. </p>
<p>In Google&#8217;s case, Yahoo was suing the then-smaller company over search patents from its Overture acquisition. The pair settled 10 days before the Google IPO, with Yahoo getting 2.7 million more shares of that stock, which it then sold off relatively quickly.</p>
<p>As part of the settlement from a lawsuit started in 2002, Google licensed U.S. Patent No. 6,269,361, entitled &#8220;System and method for influencing a position on a search result list generated by a computer network search engine,&#8221; which was owned by Yahoo Overture subsidiary. </p>
<p>In plain terms, the patent was over its key pay-for-performance service, which was at the heart of Google&#8217;s business of allowing bidding for search results placement related to relevant keywords.</p>
<p>In Facebook&#8217;s lawsuit, Yahoo is alleging intellectual property violations by the social networking giant, and is also taking credit for Facebook&#8217;s success.</p>
<p>The 19-page lawsuit over 10 patents &#8212; related to advertising, privacy, customization, messaging and social networking &#8212; comes as Yahoo is seeking to right itself under new CEO Scott Thompson.</p>
<p>&#8220;Facebook&#8217;s entire social network model, which allows users to create profiles for and connect with, among other things, persons and businesses, is based on Yahoo’s patented social networking technology,&#8221; Yahoo&#8217;s lawsuit reads, in part.</p>
<p>(Cue the movie script: If Yahoo had invented Facebook, it would have invented Facebook.)</p>
<p>That includes, Yahoo alleges, Facebook&#8217;s popular News Feed, advertising methods, privacy settings and more. The company adds that Facebook has been &#8220;free riding&#8221; on Yahoo’s intellectual property, and that royalty payments alone will not suffice.</p>
<p>What happens next today will be interesting &#8212; way back when, Google finally gave in in the delicate game of chicken with Yahoo, at the last minute.</p>
<p>But it&#8217;s not clear whether Facebook will flinch &#8212; or not.</p>
<p>Until we find out, here&#8217;s the <a href="http://www.google.com/press/pressrel/yahoo.html">press release from the 2004 settlement</a> between Yahoo and Google to peruse:</p>
<blockquote class="memo"><p><strong>Yahoo! and Google Resolve Disputes</p>
<p>SUNNYVALE, CA &#038; MOUNTAIN VIEW, CA &#8212; August 9, 2004 &#8211;</strong> Yahoo! Inc. (Nasdaq: YHOO) and Google Inc. today announced that the companies have resolved two disputes that have been pending between the companies.</p>
<p>Under the terms of the settlement agreement, Google will take a license to U.S. Patent No. 6,269,361 and several related patents, held by Yahoo!&#8217;s wholly-owned subsidiary, Overture, and Yahoo! dismissed its patent lawsuit against Google. The two parties have also resolved a dispute regarding shares issuable to Yahoo! pursuant to a warrant to purchase Google shares in connection with a 2000 services agreement.</p>
<p>In connection with the settlement of the warrant dispute, the patent lawsuit, and in payment for the license, Google issued shares of its Class A common stock to Yahoo!.</p></blockquote>
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		<title>Worst But First: Yahoo Uses Words of Facebook's Zuckerberg to Poke Him in Patent Lawsuit</title>
		<link>http://allthingsd.com/20120312/worst-but-first-yahoo-uses-words-of-facebooks-zuckerberg-to-poke-him-in-patent-lawsuit/</link>
		<comments>http://allthingsd.com/20120312/worst-but-first-yahoo-uses-words-of-facebooks-zuckerberg-to-poke-him-in-patent-lawsuit/#comments</comments>
		<pubDate>Mon, 12 Mar 2012 22:00:04 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[General]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=185139</guid>
		<description><![CDATA[Even if increasingly irrelevant, being there at the start apparently has to count for something, says Yahoo in its allegations against the social networking giant.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20120312/worst-but-first-yahoo-uses-words-of-facebooks-zuckerberg-to-poke-him-in-patent-lawsuit/facebook_poke/" rel="attachment wp-att-185231"><img src="http://allthingsd.com/files/2012/03/facebook_poke-285x285.png" alt="" title="facebook_poke" width="285" height="285" class="alignright size-medium wp-image-185231" /></a></p>
<p>On the sixth page of its <a href="http://allthingsd.com/20120312/breaking-yahoo-sues-facebook-for-patent-infringement/">just-filed patent lawsuit</a> against Facebook, Yahoo quotes the social networking company&#8217;s CEO and co-founder Mark Zuckerberg: </p>
<p>&#8220;Getting there first is not what it&#8217;s all about.&#8221;</p>
<p>The quote, which Yahoo contends shows Zuckerberg has &#8220;conceded that the design of Facebook is not novel and based on the ideas of others,&#8221; is woefully taken out of context, but it&#8217;s an attempt to hit home one point:</p>
<p>We were here first and we have more patents. </p>
<p>Even if, as it has turned out, Yahoo has done little over the years with the innovation those patents might represent. Meanwhile, Facebook has run the bases with the wide range of the advertising, messaging, customization, privacy and social networking concepts involved.</p>
<p>Of the 10 patents Yahoo is using in the 19-page lawsuit, filed today in California, the company said: &#8220;For much of the technology upon which Facebook was based, Yahoo was there first.&#8221;</p>
<p>First but <em>worst</em>, as Yahoo has struggled in recent years to make itself more relevant and prevent the decline of its once mighty business.</p>
<p>Via a series of ineffective leaders and strategies, that has not worked at all, as its business has declined. Now &#8212; under the much more in-your-face reign of new CEO Scott Thompson &#8212; Yahoo is hoping that courts will determine that what it says it invented counts for something.</p>
<p>&#8220;Facebook&#8217;s entire social network model, which allows users to create profiles for and connect with, among other things, persons and businesses, is based on Yahoo&#8217;s patented social networking technology,&#8221; Yahoo&#8217;s lawsuit reads, in part. </p>
<p>That includes in the legal action, Yahoo alleges, Facebook&#8217;s popular News Feed, advertising methods, privacy settings and more. The company adds that Facebook has been &#8220;free riding&#8221; on Yahoo&#8217;s intellectual property and that royalty payments alone will not suffice.</p>
<p>So what does Yahoo want for this alleged free ride? Triple damages and to enjoin Facebook from operating by using said patents.</p>
<p>Given the scope of the patents Yahoo said it has, that means it wants Facebook to essentially close down.</p>
<p>Therefore, I would be expecting Facebook to poke back in three &#8230; two &#8230; one &#8230;</p>
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		<title>Yahoo Sues Facebook for Patent Infringement, Which Social Network Calls "Puzzling" (Including Filing)</title>
		<link>http://allthingsd.com/20120312/breaking-yahoo-sues-facebook-for-patent-infringement/</link>
		<comments>http://allthingsd.com/20120312/breaking-yahoo-sues-facebook-for-patent-infringement/#comments</comments>
		<pubDate>Mon, 12 Mar 2012 20:15:52 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=184932</guid>
		<description><![CDATA[In what is either the boldest gamble of its history or the most boneheaded, Yahoo has filed a massive legal attack against the powerful social networking giant for intellectual property violations.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20120312/breaking-yahoo-sues-facebook-for-patent-infringement/facebook-yahoo/" rel="attachment wp-att-185000"><img src="http://allthingsd.com/files/2012/03/facebook-yahoo.jpeg" alt="" title="facebook-yahoo" width="500" height="382" class="aligncenter size-full wp-image-185000" /></a></p>
<p>In what is either the boldest gamble of its history or the most boneheaded, Yahoo has filed a massive patent infringement lawsuit against Facebook.</p>
<p>The attack by the Silicon Valley Internet icon against perhaps the most powerful consumer social networking site today &#8212; also based in tech&#8217;s heartland and also an important partner of Yahoo &#8212; is sure to be a controversial one, pitting Yahoo against a company that has surpassed it handily in recent years in regards to popularity among consumers.</p>
<p>&#8220;Facebook&#8217;s entire social network model, which allows users to create profiles for and connect with, among other things, persons and businesses, is based on Yahoo&#8217;s patented social networking technology,&#8221; Yahoo&#8217;s lawsuit reads, in part. </p>
<p>That includes, Yahoo alleges, Facebook&#8217;s popular News Feed, advertising methods, privacy settings and more. The company adds that Facebook has been &#8220;free riding&#8221; on Yahoo&#8217;s intellectual property and that royalty payments alone will not suffice.</p>
<p>So what does Yahoo want for this alleged free ride? Triple damages and to enjoin Facebook from operating by using said patents.</p>
<p>The <a href="http://allthingsd.com/20120312/worst-but-first-yahoo-uses-words-of-facebooks-zuckerberg-to-poke-him-in-patent-lawsuit/">19-page lawsuit over 10 patents</a> &#8212; related to advertising, privacy, customization, messaging and social networking &#8212; comes as Yahoo is seeking to right itself under new CEO Scott Thompson.</p>
<p>Multiple sources said he is primarily driving this new aggressiveness from Yahoo. </p>
<p>Since Yahoo told the New York Times that it was considering such a move last week, the issue has been <a href="http://allthingsd.com/20120228/so-its-the-kodak-strategy-for-yahoo-the-last-refuge-of-the-vaguely-patented/">widely debated within the company</a>, with many top techies there opposed to it, due to the company&#8217;s longstanding ethos of using patents for defense rather than offense. </p>
<p>Thus, the decision to move was closely held, sources said, with only Thompson and legal chief Michael Callahan largely working on it.</p>
<p>Still, patent lawsuits have become ever more prevalent among tech companies, as they seek to battle for advantage in a rapidly changing competitive landscape. Apple, Google, Microsoft and others are involved in several legal actions, although they are largely related to mobile technology.</p>
<p>Yahoo&#8217;s lawsuit is the most prominent in the social networking arena, a sector that has seen a huge explosion of late. Its timing could not be worse for Facebook, since it is in a quiet period for its upcoming IPO, which is expected to value the company at close to $100 billion. </p>
<p>Yahoo has done this kind of thing before, of course, having wrangled with Google until right before it went public in 2004 over search patents from its Overture acquisition. The pair settled 10 days before the Google IPO, with Yahoo getting several million more shares of that stock.</p>
<p>Yahoo is shaking Facebook down for much more here and with much higher stakes for both companies. If successful, Yahoo could seriously damage Facebook&#8217;s initial public offering; if not, Yahoo will cement its growing reputation as a company with nothing to lose, whose value is built not on its current business, but on non-operating assets. </p>
<p>More importantly, at least initially, the move did nothing to boost Yahoo&#8217;s moribund shares &#8212; the stock was down about one percent to $14.49 in after-hours trading.</p>
<p>More to come, but here is the entire document below. The lawsuit has been filed in San Jose, Calif., federal court.</p>
<p>Lastly, the official PR back-and-forth:</p>
<p>Said Yahoo, in its statement: </p>
<p>&#8220;Yahoo! has invested substantial resources in research and development through the years, which has resulted in numerous patented inventions of technology that other companies have licensed. These technologies are the foundation of our business that engages over 700 million monthly unique visitors and represent the spirit of innovation upon which Yahoo! is built. Unfortunately, the matter with Facebook remains unresolved and we are compelled to seek redress in federal court. We are confident that we will prevail.&#8221;</p>
<p>Facebook, obviously, disagrees, and also threw in a jab about the lack of discussions over the issue between the pair:</p>
<p>&#8220;We&#8217;re disappointed that Yahoo, a longtime business partner of Facebook and a company that has substantially benefited from its association with Facebook, has decided to resort to litigation. Once again, we learned of Yahoo&#8217;s decision simultaneously with the media. We will defend ourselves vigorously against these puzzling actions.&#8221;</p>
<p>I&#8217;ll admit to also being puzzled about the <em>strategery</em> here, but I am sure there will be much more to come.</p>
<p>Until then, read on:</p>
<p><font size="2"><a href="http://www.docstoc.com/docs/116161693/Complaint">Complaint</a></font><br/><object id="_ds_116161693" name="_ds_116161693" width="640" height="550" type="application/x-shockwave-flash" data="http://viewer.docstoc.com/"><param name="FlashVars" value="doc_id=116161693&#038;mem_id=1512683&#038;doc_type=pdf&#038;fullscreen=0&#038;allowdownload=1" /><param name="movie" value="http://viewer.docstoc.com/"/><param name="allowScriptAccess" value="always" /><param name="allowFullScreen" value="true" /></object><script type="text/javascript">var docstoc_docid="116161693";var docstoc_title="Complaint";var docstoc_urltitle="Complaint";</script><script type="text/javascript" src="http://i.docstoccdn.com/js/check-flash.js"></script></p>
<p>And here is what I wrote last week on the subject:</p>
<blockquote class="memo"><p>Apparently, Yahoo&#8217;s new motto: If you can&#8217;t beat &#8216;em &#8212; and it <em>can&#8217;t</em> &#8212; sue &#8216;em.</p>
<p>That would be Yahoo &#8212; the perpetual 98-pound weakling of the Internet these days &#8212; threatening powerful Facebook, which had cleanly bested it by attracting hordes of users with a plethora of popular products and services.</p>
<p>Yahoo has already lost its audience to Facebook, which was most recently followed by its frittering away a commanding lead in display advertising, too.</p>
<p>That would also be the Yahoo whose most recent success in improving its increasingly tenuous connections with customers was, in fact, by deeply integrating Facebook&#8217;s social hooks into its Web properties.</p>
<p>That would be the Yahoo which has failed time and again to innovate its own offerings so drastically over the years that it has now apparently decided that its first and best strategic move under Thompson’s rule is a shakedown.</p>
<p>Such a cynical move on rights Yahoo has long held seems more a play for the cheap seats of Wall Street, given that the company needs to look like it is doing everything it can to turn things around right now as it faces a proxy challenge.</p>
<p>First, it ended difficult talks with its Asian partners, Alibaba Group and SoftBank, over selling back lucrative stakes there.</p>
<p>Now, according to sources, Yahoo&#8217;s Thompson has actually been trying to make very nice with activist shareholder Daniel Loeb of Third Point &#8212; on-the-down-low chitchats that might have played a part of this latest unusual move.</p>
<p>At least Kodak had a good excuse. The once iconic camera company had recently been trying to take advantage of its trove of patents as a way to stave off declaring bankruptcy.</p>
<p>That didn&#8217;t work for Kodak, and it will also not work for Yahoo, whose only real option is to try to innovate its way out of the mess it has landed itself in.</p>
<p>You know, with good ideas.</p>
<p>Instead, the company&#8217;s leadership has opted for a road that could rain down trouble and paint Yahoo as a company bereft of talent to win any other way.</p>
<p>And while a range of intellectual property lawsuits have broken out all over the digital sector, involving Apple, Microsoft, Google and many others, such a strategy for Yahoo could be dangerous if it fails in its legal effort to take advantage of its 1,000-plus patents, including those related to search and advertising.</p>
<p>Others &#8212; including such tech luminaries as LinkedIn&#8217;s Reid Hoffman, who co-owns the seminal Six Degrees patent for constructing a networking database and system &#8212; hold a number of critical social networking patents, too, so who knows where this thing will go.</p>
<p>Nonetheless, Yahoo has decided to emulate those companies with one of the few valuable assets it might have, waging its little war, right as Facebook is in the midst of its initial public offering period.</p>
<p>Yahoo has done this before, of course, having wrangled with Google until right before it went public in 2004 over search patents from its Overture acquisition. The pair settled 10 days before the Google IPO, with Yahoo getting several million more shares of that stock (which it then, of course, sold too soon).</p>
<p>That certainly could happen here, with Yahoo managing to grab a chunk of Facebook&#8217;s pre-IPO stock.<br />
That would mean that Yahoo’s most valuable asset would be those shares, as well as its stake in Asian companies it bought a while back for a bargain and now makes up a bulk of the company&#8217;s valuation.</p>
<p>As to Yahoo&#8217;s core business &#8212; investors consider it almost entirely worthless.</p>
<p>And let&#8217;s not forget: Facebook could also sue right back, which it very well might do. Or, perhaps, cut off agreeable ties that have aided Yahoo in recent years.</p>
<p>In other words, in poking Facebook, Yahoo might now learn what it is really like to be de-friended.</p></blockquote>
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		<title>T-Mobile Expands Bobsled Messaging Service</title>
		<link>http://allthingsd.com/20120110/t-mobile-expands-bobsled-messaging-service/</link>
		<comments>http://allthingsd.com/20120110/t-mobile-expands-bobsled-messaging-service/#comments</comments>
		<pubDate>Wed, 11 Jan 2012 01:02:36 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=162633</guid>
		<description><![CDATA[T-Mobile said on Tuesday that it is expanding its Bobsled messaging service to allow more text messaging and voice calling abilities. The No. 4 U.S. carrier also announced a new Samsung Galaxy S phone, as well as faster HSPA+42 data service in 12 additional cities.]]></description>
			<content:encoded><![CDATA[<p>T-Mobile said on Tuesday that it is expanding its <a href="http://allthingsd.com/20111010/t-mobiles-bobsled-now-running-on-iphone-android-and-the-web/">Bobsled messaging service</a> to allow more text messaging and voice calling abilities. The No. 4 U.S. carrier also announced a new Samsung Galaxy S phone, as well as faster HSPA+42 data service in 12 additional cities.</p>
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		<title>A Few New Reasons to Reunite With Twitter.com</title>
		<link>http://allthingsd.com/20111213/a-few-new-reasons-to-reunite-with-twitter-com/</link>
		<comments>http://allthingsd.com/20111213/a-few-new-reasons-to-reunite-with-twitter-com/#comments</comments>
		<pubDate>Wed, 14 Dec 2011 00:36:41 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=153518</guid>
		<description><![CDATA[Twitter.com has revamped its site to make it more approachable and easier to use, particularly for tweeting newbies.]]></description>
			<content:encoded><![CDATA[<p>Twitter is making a bid to lure us all back.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=566BB312-3A61-4120-A177-EA92E5743B78&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={566BB312-3A61-4120-A177-EA92E5743B78}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Like many of the 100 million monthly active Twitter users, I tweet all the time, but I stopped doing it through Twitter&#8217;s own site, Twitter.com, ages ago. That&#8217;s because tons of desktop and mobile apps, such as TweetDeck and even Twitter for BlackBerry, are simply more feature-filled and easier to use. </p>
<p>Now Twitter has revamped its website, deconstructing its menus to be more approachable and easier to use, even for Twitter newbies. So I returned to the site and found three features that make a big difference. Meanwhile, two features I hoped would, by now, be available on the site still aren&#8217;t. </p>
<p>Twitter is a short-messaging social network that limits each user&#8217;s posts, or tweets, to 140 characters. Some people tweet such mundane things as what they ate for lunch, while others tweet play-by-play accounts of live events or links to news stories. You&#8217;ll only see someone&#8217;s tweets if you &#8220;follow&#8221; them, and followers can retweet, mark as a favorite or reply to a tweet. </p>
<p>The new Twitter is slowly rolling out to all users over the next few weeks, and will automatically replace the old version of the site. </p>
<h5 class="subhed">Easier on the Eyes</h5>
<p>The first thing people will notice about the new Twitter is that everything that was once hugging the right side of the screen has shifted to the left. A black banner across the top gives users the feeling of being anchored—an improvement over the past, lost feeling. The Twitter app for iPhone and Android devices also has this black banner. </p>
<div class="media-CENTER" style="width:553px"><img src="http://si.wsj.net/public/resources/images/OB-QZ482_DSOLUT_G_20111213211502.jpg" width="553" height="369" alt="DSOLUTIONjp" /><br />
<br />
Twitter &#8216;Stories&#8217; helps users keep up with news.</div>
<h5 class="subhed">Better Reading and Browsing </h5>
<p>Two features (one new and one improved) found under Twitter&#8217;s Discover tab solve the problem of what to read given the overwhelming number of choices in this social network. </p>
<p>The Stories feature, though in its infancy, has the potential to become the first thing people skip to when they open Twitter.com. Here, Twitter displays 10 stories it thinks you&#8217;ll want to read. These are curated using an algorithm: Twitter studies the accounts you follow and serves up similar stories. Twitter also considers your location and which stories you interact with so that, over time, it will give you more personalized offerings.</p>
<p>Done right, Stories could solve the problem of missing news on Twitter, where tweets speed by in an ever-changing stream and can be missed unless users look at the site all the time. </p>
<p>Browse Categories is a redesigned, improved version of Browse Interests. It groups people you might want to follow by category. For example, Entertainment includes Tom Hanks, Chelsea Handler and the Twitter account for the movie reviews website Rotten Tomatoes. This will be a help for people new to Twitter, as it can be hard to figure out how to get started. </p>
<h5 class="subhed">Following the Tit-for-Tat</h5>
<p>Conversations on Twitter can be hard to follow. That&#8217;s mostly because when people reply to a tweet, only that response—not the original tweet—gets sent to followers. Now, users can catch up on entire conversations by clicking on any tweet to read the back-and-forth between two people. </p>
<h5 class="subhed">Feeling More Popular</h5>
<p>Social networks are, of course, far more interesting when people actually interact with you. Unless you&#8217;re famous, an avid Twitter user with plenty of followers or both, Twitter can feel a bit stale after a while.</p>
<p>The Connect tab has two subcategories: Interactions and Mentions. Interactions is a new feature that displays more of the hidden activities related to your Twitter account, making you feel more engaged with the network. These Interactions list whenever another user mentions your username, &#8220;favorites&#8221; one of your tweets, retweets one of your tweets, follows you or adds you to a public list. </p>
<p>As always, Mentions still includes only the tweets in which your username is mentioned. Some people will be frustrated that the new location for this category is less prominent than in the old version of Twitter.com. </p>
<h5 class="subhed">Short on URLs </h5>
<p>Twitter has always lagged behind other sites and apps when it comes to URL shortening—taking a long, messy web link and automatically shrinking it down. Most people think that Twitter doesn&#8217;t shorten URLs at all. That&#8217;s in part because it only shortens them to 20 characters (still too long) and doesn&#8217;t obviously notify users that it&#8217;s doing this.</p>
<p>Also, the tweet-composing box doesn&#8217;t show a preview of what the shortened URL will look like before you share it with followers. Without a smarter built-in URL shortener, Twitter forces people to use other services, like bitly.com, to shorten links. </p>
<h5 class="subhed">Retweet, But No Comment</h5>
<p>Twitter still doesn&#8217;t let its users retweet, or share someone else&#8217;s tweet to their followers with their own added comment. (Some apps refer to this as quoting a tweet.) This means I can only re-share exactly what someone else posted—there&#8217;s no way to include what I think of the tweet. Almost all of Twitter&#8217;s apps enable adding comments in retweets. A spokeswoman for Twitter says this feature is often requested and the company is actively considering it. </p>
<p><strong>Write to Katherine Boehret at <a href="mailto:katherine.boehret@wsj.com">katherine.boehret@wsj.com</a></strong></p>
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		<title>Twilio Nabs $17 Million More in Funding From Current Investors</title>
		<link>http://allthingsd.com/20111207/twilio-nabs-17-million-more-in-funding-from-current-investors/</link>
		<comments>http://allthingsd.com/20111207/twilio-nabs-17-million-more-in-funding-from-current-investors/#comments</comments>
		<pubDate>Wed, 07 Dec 2011 12:30:55 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Bessemer Venture Partners]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[telephony]]></category>
		<category><![CDATA[Twilio]]></category>
		<category><![CDATA[Union Square Ventures]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=151205</guid>
		<description><![CDATA[Twilio, whose technology lets developers build telephony and messaging into their apps, announced Wednesday that it has raised $17 million from Bessemer Venture Partners and Union Square Ventures -- two of its existing investors. The San Francisco-based company, which has around 100 employees, plans to use the money to help fuel continued hiring and international expansion.]]></description>
			<content:encoded><![CDATA[<p>Twilio, whose technology <a href="http://allthingsd.com/20110726/twilio-adds-voip-calls-to-developer-tools/">lets developers build telephony and messaging into their apps</a>, announced Wednesday that it has raised $17 million from Bessemer Venture Partners and Union Square Ventures &#8212; two of its existing investors. The San Francisco-based company, which has around 100 employees, plans to use the money to help fuel continued hiring and international expansion.</p>
]]></content:encoded>
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		<title>Kicked to the Curb by RIM, Messaging Start-Up Gets Last Laugh Amid Outage</title>
		<link>http://allthingsd.com/20111013/outage-gives-startup-a-chance-to-kick-rim-while-they-are-down/</link>
		<comments>http://allthingsd.com/20111013/outage-gives-startup-a-chance-to-kick-rim-while-they-are-down/#comments</comments>
		<pubDate>Thu, 13 Oct 2011 10:55:22 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[Blackberry Messenger]]></category>
		<category><![CDATA[KIK]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[patents]]></category>
		<category><![CDATA[RIM]]></category>
		<category><![CDATA[Ted Livingston]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=131732</guid>
		<description><![CDATA[Forced to go back to the drawing board after being sued by RIM, Kik spent several months redesigning its BlackBerry app. Looks like it finished just in time.]]></description>
			<content:encoded><![CDATA[<p>While many BlackBerry services were down on Tuesday, one messaging platform was coming back to life.</p>
<p>Kik &#8212; which, like Research In Motion, is based in Waterloo, Canada &#8212; got its start on the BlackBerry but had been missing for months after RIM pulled its service. A month after pulling Kik&#8217;s app from its store, RIM <a href="http://allthingsd.com/20101201/rim-sends-message-to-kik-by-filing-lawsuit/">sued the company</a>.</p>
<p><img src="http://allthingsd.com/files/2011/10/Kik-screenshot-1-380x280.png" alt="" title="Kik screenshot 1" width="380" height="280" class="alignright size-Medium380 wp-image-131744" /></p>
<p>The 20-person company has put its focus on other smartphone platforms, and now has about five million registered users sending more than 300 million messages a month.</p>
<p>Although Kik has seen plenty of growth from Android and iPhone users, the company wanted to restore service for BlackBerry customers and has been working for the past several months to make that happen. At around noon on Wednesday, Kik relaunched for the BlackBerry &#8212; just as RIM&#8217;s outage spread to North America. But because it was redesigned to not use any of the BlackBerry infrastructure, Kik remained functional even as many services stayed down.</p>
<p>&#8220;It&#8217;s so ironic,&#8221; said Kik CEO Ted Livingston.</p>
<p>Even though Kik remains embroiled in litigation, Livingston said he isn&#8217;t rooting for RIM to fail.</p>
<p>“I’m not enjoying it,&#8221; Livingston said of RIM&#8217;s troubles. &#8220;We’re in Waterloo, and RIM is a pretty important company to Waterloo and Canada.&#8221;</p>
<p>Indeed, Livingston himself is a BlackBerry user.</p>
<p>&#8220;It’s personally affecting me,&#8221; he said. &#8220;I can&#8217;t get work done.&#8221;</p>
<p>Livingston spent much of Wednesday shuttling back to his desk to check email, since he wasn&#8217;t getting any on his mobile device. By Wednesday evening, though, he had email up and running on an iPhone.</p>
<p>And that, of course, is the big danger for RIM &#8212; that longtime customers might use the outage as an opportunity to switch.</p>
<p>For his part, Livingston said he isn&#8217;t sure whether the BlackBerry will remain an important part of his business.</p>
<p>&#8220;We are not sure how important it is going to be, long-term, to support BlackBerry, but we had a lot of people request it and so we thought it was important to get back on the platform.&#8221;</p>
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		<title>As Skype Skips Through Approvals -- What's the Deal With the Deal?</title>
		<link>http://allthingsd.com/20111011/as-skype-skips-through-approvals-whats-the-deal-with-the-deal/</link>
		<comments>http://allthingsd.com/20111011/as-skype-skips-through-approvals-whats-the-deal-with-the-deal/#comments</comments>
		<pubDate>Tue, 11 Oct 2011 19:50:17 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[acquisition]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[division]]></category>
		<category><![CDATA[Estonia]]></category>
		<category><![CDATA[European Commission]]></category>
		<category><![CDATA[geek]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[group]]></category>
		<category><![CDATA[GroupMe]]></category>
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		<category><![CDATA[integrate]]></category>
		<category><![CDATA[Mail]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[Messenger]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Office]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[platform]]></category>
		<category><![CDATA[product]]></category>
		<category><![CDATA[Redmond]]></category>
		<category><![CDATA[regulator]]></category>
		<category><![CDATA[regulators]]></category>
		<category><![CDATA[Silicon Valley]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[Steven Sinofsky]]></category>
		<category><![CDATA[Stockholm]]></category>
		<category><![CDATA[Tony Bates]]></category>
		<category><![CDATA[Washington]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Windows Phone]]></category>
		<category><![CDATA[Xbox Live]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=130151</guid>
		<description><![CDATA[As the deal officially closes, what's next?]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20111011/as-skype-skips-through-approvals-whats-the-deal-with-the-deal/skype-icon/" rel="attachment wp-att-130157"><img src="http://allthingsd.com/files/2011/10/skype-icon-322x285.png" alt="" title="skype-icon" width="322" height="285" class="alignright size-medium wp-image-130157" /></a></p>
<p>As expected, the European Commission approved Microsoft&#8217;s $8.5 billion acquisition of Skype late last week.</p>
<p>Next, the deal for the popular Internet communications company &#8212; which had previously been cleared by U.S. regulators &#8212; is likely to officially close later this week (<em>paperwork!</em>), said several sources close to the situation. </p>
<p>Now, of course, comes the hard part &#8212; which is whether Microsoft can successfully integrate the more nimble Skype into the belly of the software beast and allow it to thrive.</p>
<p>Some key questions:</p>
<p>How smoothly can Microsoft integrate Skype into its existing products, such as its unified communications platform, Outlook mail and Hotmail, Office, Messenger and Xbox Live? And, perhaps most of all, Windows Phone devices?</p>
<p>That said, will Skype also get to do what it needs for its own success beyond Microsoft? That includes working with mobile rivals Apple and Google, who now dominate the smartphone market, as well as many others. It has already managed to <a href="http://allthingsd.com/20110821/skype-buys-groupme-for-text-based-chatting-services/">buy GroupMe</a> group messaging start-up for $85 million, just months after its <a href="http://allthingsd.com/20110509/microsoft-will-announce-acquistion-of-skype-tomorrow-morning/">own acquisition in May</a>.</p>
<p>And can the division &#8212; which will be led by Tony Bates, Skype&#8217;s CEO and now a Microsoft president &#8212; operate successfully located mostly away from the power center of Redmond, Wash.? Skype has a substantial office in Silicon Valley, as well as key engineering units in Estonia and Stockholm. </p>
<p>In that vein, will Microsoft be able to hold on to new talent like Bates and Skype&#8217;s geek squad, all of whom have substantial choices elsewhere? Like a lot of large tech companies, Microsoft is not known for being able to hold on to those who come in from the outside, in large part due to its insular culture of longtime execs.</p>
<p>In other words, how big a welcome will Microsoft&#8217;s other powerful presidents &#8212; such as Windows division head Steven Sinofsky &#8212; give Bates and company?</p>
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		<title>Whitman Makes Comms Appointment at HP (We Got Your Memo)</title>
		<link>http://allthingsd.com/20110927/whitman-makes-comms-appointment-we-got-your-memo/</link>
		<comments>http://allthingsd.com/20110927/whitman-makes-comms-appointment-we-got-your-memo/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 14:16:07 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[analyst]]></category>
		<category><![CDATA[appointment]]></category>
		<category><![CDATA[Bill Wohl]]></category>
		<category><![CDATA[California]]></category>
		<category><![CDATA[Canada]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[consulting]]></category>
		<category><![CDATA[eBay]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[engineer]]></category>
		<category><![CDATA[global]]></category>
		<category><![CDATA[Governor]]></category>
		<category><![CDATA[Henry Gomez]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[HP]]></category>
		<category><![CDATA[Industry Moves]]></category>
		<category><![CDATA[influencer relations]]></category>
		<category><![CDATA[internal]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[Lynn Anderson]]></category>
		<category><![CDATA[manager]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Marty Homlish]]></category>
		<category><![CDATA[Meg Whitman]]></category>
		<category><![CDATA[memo]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[operations]]></category>
		<category><![CDATA[programmer]]></category>
		<category><![CDATA[SAP]]></category>
		<category><![CDATA[special assignment]]></category>
		<category><![CDATA[systems]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=125310</guid>
		<description><![CDATA[New CEO Meg Whitman appoints acting communications head as part of new "one-voice" rule.]]></description>
			<content:encoded><![CDATA[<p>As newly installed Hewlett-Packard CEO Meg Whitman moves into her new role of cat-wrangler at the troubled tech giant, she appears to first be making sure the company&#8217;s often-confused messaging is more organized.</p>
<p>&#8220;It is critical that we speak with one voice,&#8221; wrote Whitman in an internal email I obtained (below).</p>
<p><a href="http://allthingsd.com/20110927/whitman-makes-comms-appointment-we-got-your-memo/lynn-copy/" rel="attachment wp-att-125322"><img src="http://allthingsd.com/files/2011/09/lynn-copy.png" alt="" title="lynn copy" width="200" height="279" class="alignright size-full wp-image-125322" /></a></p>
<p>Thus, she has appointed longtime HP exec Lynn Anderson (pictured here) to &#8220;take on the role of acting Chief Communications Officer reporting directly to me,&#8221; according to the memo she sent to senior leaders at the company.</p>
<p>Not sure what &#8220;acting&#8221; means yet, but Anderson has gotten the job that was once that of former SAP exec Bill Wohl. He was put on <a href="http://allthingsd.com/20110826/hps-chief-communications-officer-put-on-special-assignment/">&#8220;special assignment&#8221;</a> late this summer, whatever that means, with his duties being taken up by Global Marketing EVP Marty Homlish.</p>
<p>Now Anderson is taking over, having helped during the Wohl transition. She previously headed up influencer relations for HP&#8217;s enterprise business.</p>
<p>And before that, she worked on a variety of marketing jobs for HP Canada. Anderson&#8217;s background is wonky, according to her <a href="http://www.hp.com/hpinfo/newsroom/press_kits/2011/HPDiscover2011/Anderson_bio.pdf">company bio</a>: &#8220;Before joining HP in 1983 as a systems engineer, Anderson was a programmer, analyst and operations manager for several IT departments.&#8221;</p>
<p>During the initial announcement of her new job running HP, Whitman relied on longtime comms adviser Henry Gomez. Gomez, who worked closely with her when Whitman was CEO of eBay and later on her unsuccessful run for California governor, has a consulting business and presumably did not want to work full time for HP.</p>
<p>Here&#8217;s the memo:</p>
<blockquote class="memo"><p>To: Senior Leaders<br />
Subject: Acting Chief Communications Officer</p>
<p>As we continue to execute our strategy for HP, communications will be an extremely important function and it is critical that we speak with one voice.</p>
<p>I want to thank Marty Homlish, EVP Global Marketing who stepped in and provided leadership during a critical junction. Going forward, I have asked Lynn Anderson to take on the role of acting Chief Communications Officer reporting directly to me.</p>
<p>Please ensure that Lynn is brought into all communications activities.</p>
<p>Regards,</p>
<p>Meg</p></blockquote>
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		<title>A Norwegian National Tragedy That Unfolded on the Web (Updated)</title>
		<link>http://allthingsd.com/20110722/a-norwegian-national-tragedy-that-unfolded-on-the-web/</link>
		<comments>http://allthingsd.com/20110722/a-norwegian-national-tragedy-that-unfolded-on-the-web/#comments</comments>
		<pubDate>Fri, 22 Jul 2011 23:45:46 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[Norway]]></category>
		<category><![CDATA[Oslo]]></category>
		<category><![CDATA[terrorism]]></category>
		<category><![CDATA[text messaging]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[wireless]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=101844</guid>
		<description><![CDATA[The details of a horrifying two-part attack in Norway's capital city unfolded in large part on Twitter and YouTube. Update: The number of confirmed dead has now reached 80.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20110722/a-norwegian-national-tragedy-that-unfolded-on-the-web/oslostill/" rel="attachment wp-att-101876"><img src="http://allthingsd.com/files/2011/07/oslostill-380x285.png" alt="" title="oslostill" width="380" height="285" class="alignright size-Featured wp-image-101876" /></a>What&#8217;s being described as the most violent day in Norway since the Second World War unfolded today for so many via social media.</p>
<p>Having seen early reports concerning an afternoon bombing attack outside government offices in Oslo, I sought out news outlets such as local broadcaster <a href="http://nrk.no">NRK</a> to see if any live footage was coming from the scene. </p>
<p>There was, and though I don&#8217;t speak a word of Norwegian, I was able to piece together a narrative showing Norway suffering through its own 9/11 moment. There were even very early reports that some Muslim men who had been under surveillance had been arrested in connection with the blast. The video below was taken in the immediate aftermath of the blast.</p>
<p>Prime Minister Jens Stoltenberg, unhurt in the bombing, was at one point said to be at an undisclosed location. If his name sounds familiar it&#8217;s because he was the Prime Minister who last year was stranded in New York by the erupting Icelandic volcano, and took to governing his <a href="http://news.cnet.com/8301-13506_3-20002699-17.html">country using an iPad</a>. Security around the royal family was boosted. Government officials appealed to local residents via Twitter to refrain from using wireless phone networks so as not to overwhelm them. With several people trapped in damaged buildings, locals in the area were also asked to unlock their Wi-Fi routers to allow those trapped to communicate and bypass the cellular networks.</p>
<p>But it was on the site of another Norwegian broadcaster, <a href="http://tv2.no">TV2</a>, that I saw the first early reports of a shooting on the island of Utøya. The headlines, many relayed by people in the country on Twitter, quickly worsened.</p>
<p>The story that emerged from Utøya was doubly disturbing. A man dressed as a police officer arrived on the island armed with an automatic rifle, gathered together young people attending a political event taking place on the island, ostensibly to tell them about the bombing in the city. Instead he opened fire.</p>
<p>People scattered. Some headed for the water to try and escape by swimming to the mainland. Others tried to hide and some used their phones to send Twitter and text messages calling for help. &#8220;There&#8217;s some shooting at Utøya. Call the police!&#8221; Tweeted Kjetil Vevle, who was there.</p>
<p><!-- tweet id : 94434544211599360 --><br />
<style type="text/css">#bbpBox_94434544211599360 a { text-decoration:none; color:#0084B4; }#bbpBox_94434544211599360 a:hover { text-decoration:underline; }</style>
<div id="bbpBox_94434544211599360" class="bbpBox" style="padding:20px; margin:5px 0; background-color:#C0DEED; background-image:url(http://a0.twimg.com/images/themes/theme1/bg.png); background-repeat:no-repeat">
<div style="background:#fff; padding:10px; margin:0; min-height:48px; color:#333333; -moz-border-radius:5px; -webkit-border-radius:5px;"><span style="width:100%; font-size:18px; line-height:22px;">Noen skyter p&#229; Ut&#248;ya. Oppdater politiet!!</span>
<div class="bbp-actions" style="font-size:12px; width:100%; padding:5px 0; margin:0 0 10px 0; border-bottom:1px solid #e6e6e6;"><img align="middle" src="http://allthingsd.com/wp-content/plugins/twitter-blackbird-pie//images/bird.png" /><a title="tweeted on July 22, 2011 8:52 am" href="http://twitter.com/#!/kjetilvevle/status/94434544211599360" target="_blank">July 22, 2011 8:52 am</a> via <a href="http://twitter.com/#!/download/iphone" rel="nofollow" target="blank">Twitter for iPhone</a><a href="https://twitter.com/intent/tweet?in_reply_to=94434544211599360" class="bbp-action bbp-reply-action" title="Reply"><span><em style="margin-left: 1em;"></em><strong>Reply</strong></span></a><a href="https://twitter.com/intent/retweet?tweet_id=94434544211599360" class="bbp-action bbp-retweet-action" title="Retweet"><span><em style="margin-left: 1em;"></em><strong>Retweet</strong></span></a><a href="https://twitter.com/intent/favorite?tweet_id=94434544211599360" class="bbp-action bbp-favorite-action" title="Favorite"><span><em style="margin-left: 1em;"></em><strong>Favorite</strong></span></a></div>
<div style="float:left; padding:0; margin:0"><a href="http://twitter.com/intent/user?screen_name=kjetilvevle"><img style="width:48px; height:48px; padding-right:7px; border:none; background:none; margin:0" src="http://a3.twimg.com/profile_images/1291591770/DSC_00334-pola_normal.jpg" /></a></div>
<div style="float:left; padding:0; margin:0"><a style="font-weight:bold" href="http://twitter.com/intent/user?screen_name=kjetilvevle">@kjetilvevle</a>
<div style="margin:0; padding-top:2px">Kjetil Vevle</div>
</div>
<div style="clear:both"></div>
</div>
</div>
<p><!-- end of tweet --></p>
<p>Other reports emerged of messages sent by teenagers &#8212; most at the event were aged 15 and 16 &#8212; saying they couldn&#8217;t answer calls to their phones because they were hiding and trying to remain quiet. Frantic parents were unable to get reliable information. Police and ambulances, fearing more bombs were planted on the island, initially didn&#8217;t approach.</p>
<p><!-- tweet id : 94509681736818689 --><br />
<style type="text/css">#bbpBox_94509681736818689 a { text-decoration:none; color:#a60210; }#bbpBox_94509681736818689 a:hover { text-decoration:underline; }</style>
<div id="bbpBox_94509681736818689" class="bbpBox" style="padding:20px; margin:5px 0; background-color:#FFFFFF; background-image:url(http://a3.twimg.com/profile_background_images/291580711/x9c26456a73415388eca099e4d771fd0.png);">
<div style="background:#fff; padding:10px; margin:0; min-height:48px; color:#000000; -moz-border-radius:5px; -webkit-border-radius:5px;"><span style="width:100%; font-size:18px; line-height:22px;">Photo reportedly showing <a href="http://twitter.com/search?q=%23Utoya" title="#Utoya">#Utoya</a> gunman <a href="http://bit.ly/nDj2Em" rel="nofollow">http://bit.ly/nDj2Em</a> via @<a href="http://twitter.com/intent/user?screen_name=felix85" class="twitter-action">felix85</a> @<a href="http://twitter.com/intent/user?screen_name=tweetminster" class="twitter-action">tweetminster</a> //(Not a closeup)</span>
<div class="bbp-actions" style="font-size:12px; width:100%; padding:5px 0; margin:0 0 10px 0; border-bottom:1px solid #e6e6e6;"><img align="middle" src="http://allthingsd.com/wp-content/plugins/twitter-blackbird-pie//images/bird.png" /><a title="tweeted on July 22, 2011 1:50 pm" href="http://twitter.com/#!/Journalisti/status/94509681736818689" target="_blank">July 22, 2011 1:50 pm</a> via web<a href="https://twitter.com/intent/tweet?in_reply_to=94509681736818689" class="bbp-action bbp-reply-action" title="Reply"><span><em style="margin-left: 1em;"></em><strong>Reply</strong></span></a><a href="https://twitter.com/intent/retweet?tweet_id=94509681736818689" class="bbp-action bbp-retweet-action" title="Retweet"><span><em style="margin-left: 1em;"></em><strong>Retweet</strong></span></a><a href="https://twitter.com/intent/favorite?tweet_id=94509681736818689" class="bbp-action bbp-favorite-action" title="Favorite"><span><em style="margin-left: 1em;"></em><strong>Favorite</strong></span></a></div>
<div style="float:left; padding:0; margin:0"><a href="http://twitter.com/intent/user?screen_name=Journalisti"><img style="width:48px; height:48px; padding-right:7px; border:none; background:none; margin:0" src="http://a0.twimg.com/profile_images/1351331074/cooltext520288910_normal.jpg" /></a></div>
<div style="float:left; padding:0; margin:0"><a style="font-weight:bold" href="http://twitter.com/intent/user?screen_name=Journalisti">@Journalisti</a>
<div style="margin:0; padding-top:2px">Ms Journalist</div>
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<p>The story that has emerged from local media of desperate teens Tweeting for help is a harrowing one, even through the <a href="http://translate.googleusercontent.com/translate_c?hl=en&#038;ie=UTF8&#038;prev=_t&#038;rurl=translate.google.com&#038;sl=no&#038;tl=en&#038;twu=1&#038;u=http://www.nrk.no/nyheter/distrikt/hordaland/1.7723228&#038;usg=ALkJrhiip4kILEOaSOBKY-UlfHu3Djh_cw">disjointed Google translation</a>. &#8220;Do not call me, I&#8217;m in hiding,&#8221; and, &#8220;Anyone with a boat near Utøya. Drag and pull swimming young people who escape from the island! Spread the word!&#8221; they said.</p>
<p>One image emerged &#8212; apparently taken from a helicopter &#8212; of the attack while it was still in progress, showing the alleged gunman, though at a distance.</p>
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<div style="background:#fff; padding:10px; margin:0; min-height:48px; color:#000000; -moz-border-radius:5px; -webkit-border-radius:5px;"><span style="width:100%; font-size:18px; line-height:22px;">Photo reportedly showing <a href="http://twitter.com/search?q=%23Utoya" title="#Utoya">#Utoya</a> gunman <a href="http://bit.ly/nDj2Em" rel="nofollow">http://bit.ly/nDj2Em</a> via @<a href="http://twitter.com/intent/user?screen_name=felix85" class="twitter-action">felix85</a> @<a href="http://twitter.com/intent/user?screen_name=tweetminster" class="twitter-action">tweetminster</a> //(Not a closeup)</span>
<div class="bbp-actions" style="font-size:12px; width:100%; padding:5px 0; margin:0 0 10px 0; border-bottom:1px solid #e6e6e6;"><img align="middle" src="http://allthingsd.com/wp-content/plugins/twitter-blackbird-pie//images/bird.png" /><a title="tweeted on July 22, 2011 1:50 pm" href="http://twitter.com/#!/Journalisti/status/94509681736818689" target="_blank">July 22, 2011 1:50 pm</a> via web<a href="https://twitter.com/intent/tweet?in_reply_to=94509681736818689" class="bbp-action bbp-reply-action" title="Reply"><span><em style="margin-left: 1em;"></em><strong>Reply</strong></span></a><a href="https://twitter.com/intent/retweet?tweet_id=94509681736818689" class="bbp-action bbp-retweet-action" title="Retweet"><span><em style="margin-left: 1em;"></em><strong>Retweet</strong></span></a><a href="https://twitter.com/intent/favorite?tweet_id=94509681736818689" class="bbp-action bbp-favorite-action" title="Favorite"><span><em style="margin-left: 1em;"></em><strong>Favorite</strong></span></a></div>
<div style="float:left; padding:0; margin:0"><a href="http://twitter.com/intent/user?screen_name=Journalisti"><img style="width:48px; height:48px; padding-right:7px; border:none; background:none; margin:0" src="http://a0.twimg.com/profile_images/1351331074/cooltext520288910_normal.jpg" /></a></div>
<div style="float:left; padding:0; margin:0"><a style="font-weight:bold" href="http://twitter.com/intent/user?screen_name=Journalisti">@Journalisti</a>
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<p><a href="http://allthingsd.com/20110722/a-norwegian-national-tragedy-that-unfolded-on-the-web/ndj2em/" rel="attachment wp-att-101856"><img src="http://allthingsd.com/files/2011/07/nDj2Em-640x245.png" alt="" title="nDj2Em" width="640" height="245" class="alignright size-Hero wp-image-101856" /></a></p>
<p>One witness told a local TV station that he had counted 20 or 25 bodies on the island. Another picture &#8212; apparently snapped by a mobile phone and which I will not show you &#8212; emerged showing bodies washed up on the shores of Utøya.</p>
<p>Early on, the speculation focused on Islamic jihadists as the likely perpetrators, making it seem that Norway had experienced its 9/11 moment. It eventually emerged that the alleged shooter is a 32-year-old native Norwegian, named Anders Behring Brivik. It didn&#8217;t take long for <a href="https://twitter.com/#!/AndersBBreivik/status/92651821369266176">Twitter</a> and Facebook accounts thought to be his to surface. Assuming the accounts belong to the same person, the one and only Tweet sent on July 17 was creepy and, in hindsight, ominous. As I write these words police in Oslo are searching his apartment.</p>
<p>Perhaps Oklahoma City, rather than 9/11, is a more apt comparison. That change makes it all no less horrifying. There is no information as yet about a motive. As of now, the combined casualty count is 17, and sadly I fear it will climb higher in the hours to come.</p>
<p><!-- tweet id : 92651821369266176 --><br />
<style type="text/css">#bbpBox_92651821369266176 a { text-decoration:none; color:#0084B4; }#bbpBox_92651821369266176 a:hover { text-decoration:underline; }</style>
<div id="bbpBox_92651821369266176" class="bbpBox" style="padding:20px; margin:5px 0; background-color:#C0DEED; background-image:url(http://a0.twimg.com/images/themes/theme1/bg.png); background-repeat:no-repeat">
<div style="background:#fff; padding:10px; margin:0; min-height:48px; color:#333333; -moz-border-radius:5px; -webkit-border-radius:5px;"><span style="width:100%; font-size:18px; line-height:22px;">One person with a belief is equal to the force of 100 000 who have only interests.</span>
<div class="bbp-actions" style="font-size:12px; width:100%; padding:5px 0; margin:0 0 10px 0; border-bottom:1px solid #e6e6e6;"><img align="middle" src="http://allthingsd.com/wp-content/plugins/twitter-blackbird-pie//images/bird.png" /><a title="tweeted on July 17, 2011 10:48 am" href="http://twitter.com/#!/AndersBBreivik/status/92651821369266176" target="_blank">July 17, 2011 10:48 am</a> via web<a href="https://twitter.com/intent/tweet?in_reply_to=92651821369266176" class="bbp-action bbp-reply-action" title="Reply"><span><em style="margin-left: 1em;"></em><strong>Reply</strong></span></a><a href="https://twitter.com/intent/retweet?tweet_id=92651821369266176" class="bbp-action bbp-retweet-action" title="Retweet"><span><em style="margin-left: 1em;"></em><strong>Retweet</strong></span></a><a href="https://twitter.com/intent/favorite?tweet_id=92651821369266176" class="bbp-action bbp-favorite-action" title="Favorite"><span><em style="margin-left: 1em;"></em><strong>Favorite</strong></span></a></div>
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<div style="float:left; padding:0; margin:0"><a style="font-weight:bold" href="http://twitter.com/intent/user?screen_name=AndersBBreivik">@AndersBBreivik</a>
<div style="margin:0; padding-top:2px">Anders B. Breivik</div>
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<p>Updat<strong>e as of 7 pm PDT, 10 PM EDT: </strong> As I feared, the numbers did grow. Reuters just flashed the new updated casualty count from the Utøya shootings is now 80, making the total combined casualties at both sites 87, and police are saying it may grow more yet.</p>
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<div style="background:#fff; padding:10px; margin:0; min-height:48px; color:#505050; -moz-border-radius:5px; -webkit-border-radius:5px;"><span style="width:100%; font-size:18px; line-height:22px;">Norwegian police say at least 80 killed in shootings at Utoeya</span>
<div class="bbp-actions" style="font-size:12px; width:100%; padding:5px 0; margin:0 0 10px 0; border-bottom:1px solid #e6e6e6;"><img align="middle" src="http://allthingsd.com/wp-content/plugins/twitter-blackbird-pie//images/bird.png" /><a title="tweeted on July 22, 2011 6:52 pm" href="http://twitter.com/#!/REUTERSFLASH/status/94585536353804288" target="_blank">July 22, 2011 6:52 pm</a> via web<a href="https://twitter.com/intent/tweet?in_reply_to=94585536353804288" class="bbp-action bbp-reply-action" title="Reply"><span><em style="margin-left: 1em;"></em><strong>Reply</strong></span></a><a href="https://twitter.com/intent/retweet?tweet_id=94585536353804288" class="bbp-action bbp-retweet-action" title="Retweet"><span><em style="margin-left: 1em;"></em><strong>Retweet</strong></span></a><a href="https://twitter.com/intent/favorite?tweet_id=94585536353804288" class="bbp-action bbp-favorite-action" title="Favorite"><span><em style="margin-left: 1em;"></em><strong>Favorite</strong></span></a></div>
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<div style="float:left; padding:0; margin:0"><a style="font-weight:bold" href="http://twitter.com/intent/user?screen_name=REUTERSFLASH">@REUTERSFLASH</a>
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<div id="bbpBox_94586689342816256" class="bbpBox" style="padding:20px; margin:5px 0; background-color:#352726; background-image:url(http://a2.twimg.com/profile_background_images/285286365/tr_kn_strnd_grad_red.png); background-repeat:no-repeat">
<div style="background:#fff; padding:10px; margin:0; min-height:48px; color:#505050; -moz-border-radius:5px; -webkit-border-radius:5px;"><span style="width:100%; font-size:18px; line-height:22px;">Norwegian police say killings are of &#8220;catastrophic dimensions&#8221;, may rise above 80</span>
<div class="bbp-actions" style="font-size:12px; width:100%; padding:5px 0; margin:0 0 10px 0; border-bottom:1px solid #e6e6e6;"><img align="middle" src="http://allthingsd.com/wp-content/plugins/twitter-blackbird-pie//images/bird.png" /><a title="tweeted on July 22, 2011 6:56 pm" href="http://twitter.com/#!/REUTERSFLASH/status/94586689342816256" target="_blank">July 22, 2011 6:56 pm</a> via web<a href="https://twitter.com/intent/tweet?in_reply_to=94586689342816256" class="bbp-action bbp-reply-action" title="Reply"><span><em style="margin-left: 1em;"></em><strong>Reply</strong></span></a><a href="https://twitter.com/intent/retweet?tweet_id=94586689342816256" class="bbp-action bbp-retweet-action" title="Retweet"><span><em style="margin-left: 1em;"></em><strong>Retweet</strong></span></a><a href="https://twitter.com/intent/favorite?tweet_id=94586689342816256" class="bbp-action bbp-favorite-action" title="Favorite"><span><em style="margin-left: 1em;"></em><strong>Favorite</strong></span></a></div>
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		<title>Video: GroupMe Dudes Talk Group Messaging Phenom (and Drink Beer at the Same Time)</title>
		<link>http://allthingsd.com/20110314/video-groupme-dudes-talk-group-messaging-phenom-and-drink-beer-at-the-same-time/</link>
		<comments>http://allthingsd.com/20110314/video-groupme-dudes-talk-group-messaging-phenom-and-drink-beer-at-the-same-time/#comments</comments>
		<pubDate>Mon, 14 Mar 2011 22:01:45 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=41586</guid>
		<description><![CDATA[If you had to pick the hotsy-totsy start-up to win the media darling of South by Southwest award for 2011--following in the precious footsteps of Foursquare and Twitter from years past--it would probably have to be GroupMe.

Here are the co-founders of he group messaging/conference call/locations/photo sharing service enjoying their day in the sun--quite literally, at their free grilled-cheese-and-beer giveaway this weekend in Austin.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2011/03/GroupMe-for-iPhoneLarge.jpeg"><img src="http://kara.allthingsd.com/files/2011/03/GroupMe-for-iPhoneLarge-275x275.jpg" alt="" title="GroupMe-for-iPhoneLarge" width="200" height="200" class="alignright size-medium wp-image-41589" /></a></p>
<p>If you had to pick the hotsy-totsy start-up to win the media darling of South by Southwest award for 2011&#8211;following in the precious footsteps of Foursquare and Twitter from years past&#8211;it would probably have to be <a href="http://groupme.com/">GroupMe</a>.</p>
<p>The group messaging/conference call/location/photo sharing service has, as these things tend to, garnered a lot of heat since its debut less than a year ago.</p>
<p>That has, of course, also meant the requisite big venture funding&#8211;$11.5 million in total&#8211;for the New York-based GroupMe, including from SV Angel, betaworks, First Round Capital, Lerer Ventures, General Catalyst Partners and Khosla Ventures.</p>
<p>And, no surprise, the dead-simple idea now has many start-up rivals, all vying to use combine mobile, texting, social, location, groups and smartphones into some unholy megatrend.</p>
<p>Still, GroupMe has built a slick little offering, which is likely to get scooped up by some bigger entity (or perhaps just copied, which is the sincerest form of flattery in tech).</p>
<p>Until then, its Co-founders Jared Hecht and Steve Martocci are enjoying their day in the sun&#8211;quite literally, at their free grilled-cheese-and-beer giveaway at SXSW this weekend in Austin, Texas.</p>
<p>Here is my video interview with their-future-is-so-bright-they-have-to-wear-shades pair:</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=790438B4-650C-430E-A2C1-7BE699C4E9DE&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={790438B4-650C-430E-A2C1-7BE699C4E9DE}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>HTC Shows Off First Tablet, Android Phone With Facebook Button and More</title>
		<link>http://allthingsd.com/20110215/live-htc-shows-off-first-tablet-android-phone-with-facebook-button-and-more/</link>
		<comments>http://allthingsd.com/20110215/live-htc-shows-off-first-tablet-android-phone-with-facebook-button-and-more/#comments</comments>
		<pubDate>Tue, 15 Feb 2011 08:55:15 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
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		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=4140</guid>
		<description><![CDATA[HTC became the latest company to "friend" Facebook, showing off a pair of Android phones that have a button for connecting directly to the social network. It also used Mobile World Congress to show off its first tablet and other Android devices.]]></description>
			<content:encoded><![CDATA[<p><img src="http://mobilized.allthingsd.com/files/2011/02/IMG_3828-380x285.jpg" alt="" title="IMG_3828" width="380" height="285" class="alignright size-Medium380 wp-image-4150" />HTC on Tuesday became the latest cellphone maker to &#8220;friend&#8221; Facebook in an attempt to capitalize on the popularity of the social network.</p>
<p>At a press conference due to start any minute, the Taiwanese cellphone maker is set to show off a pair of Android phones&#8211;the Cha Cha and the Salsa&#8211;as well as its first tablet and several other Android devices.</p>
<p>HTC&#8217;s move follows that of INQ Mobile, which last week <a href="http://mobilized.allthingsd.com/20110209/inq-mobile-friends-facebook-and-spotify-for-new-android-phone/">announced two Android models that feature heavy Facebook integration</a>. Gemalto also announced Monday it plans to integrate Facebook into SIM cards, allowing users of low-end phones better access to the social network.</p>
<p>Like many others&#8217; news here at the show, most of HTC&#8217;s had leaked out well ahead of the event.</p>
<p>One particularly nice touch&#8211;HTC planned ahead and ran Ethernet cables to each seat in the theater. (Unfortunately, Mobilized left the MacBook Air Ethernet adapter back in the apartment.)</p>
<p>Mobilized has live coverage of the event below.</p>
<p><img src="http://mobilized.allthingsd.com/files/2011/02/IMG_3824-380x285.jpg" alt="" title="IMG_3824" width="380" height="285" class="alignright size-Medium380 wp-image-4147" /></p>
<p><strong>9:58 am</strong>: Still waiting for the press conference&#8211;which was due to start a half hour ago&#8211;to get under way. We do have comfy seats and soothing music, but would have prefereed an extra half hour of sleep.</p>
<p><strong>9:59 am</strong>: Apparently all I had to do was complain. Now it&#8217;s getting started with CEO Peter Chou taking the stage.</p>
<p>&#8220;2011 is going to be an amazing year,&#8221; Chou promises.</p>
<p>Some analysts predict smartphones will outsell feature phones, Chou says.</p>
<p>&#8220;Features that were once fancy, extra, are now becoming standard,&#8221; he says. &#8220;&#8216;Nice to have&#8217; is turning into &#8216;must have.&#8217;&#8221;</p>
<p>Hardware is important, but so are software and services like Sense and HTCSense.com. Company plans new versions of HTC Sense for phones with keyboards, larger screens, etc.</p>
<p><strong>10:04 am</strong>: Some stats from Chou:</p>
<p>25 million smartphones sold last year, more than double the prior year, with revenue up 93 percent.</p>
<p>The company&#8217;s global brand awareness reached 50 percent, up from 13 percent a year and a half ago. (Of course, that means half of consumers still don&#8217;t know HTC, but a big improvement nonetheless.)</p>
<p><strong>10:05 am</strong>: On to 2011: 4G networks will change everything again. HTC Thunderbolt, its first LTE smartphone, shipping this week with Verizon.</p>
<p><strong>10:07 am</strong>: Company is announcing five phones today, the most it has ever announced at one time. Chou says.</p>
<p>&#8220;I hope you agree it has been worth the wait,&#8221; Chou says, bringing out John Wang, HTC&#8217;s chief marketing officer.</p>
<p><strong>10:07 am</strong>: Talking about HTC Sense. Location-data for 83 countries. HTC spent a year and a half building the maps product. You can preload, so travel won&#8217;t cost a fortune in roaming charges.</p>
<p>Weather is another good example, Wang says, where the company aimed not just to provide information, but also offer an emotional experience.</p>
<p>&#8220;When it is sunny you almost feel the warmth on your body. When it rains, you almost want to wipe your phone dry.&#8221;</p>
<p><strong>10:10 am</strong>: First demo fails as video he wants to show won&#8217;t play.</p>
<p>&#8220;Well, maybe later on,&#8221; Wang says, moving on to the new phones.</p>
<p>And another fails as whatever was supposed to happen isn&#8217;t happening.</p>
<p>Okay, here we go. HTC Desire S. And, we&#8217;ve got some more demo fail going on.</p>
<p><strong>10:12 am</strong>: &#8220;We apologize for this,&#8221; Wang says, annoucing a few-minutes pause.</p>
<p><strong>10:15 am</strong>: And we are back, with HTC Desire S, Incredible S and Wildfire S.</p>
<p>Desire S doesn&#8217;t have front and back. Machined out of a single block of aluminum. &#8220;It feels solid in your hand,&#8221; Wang says. Also has full HD video recording.</p>
<p>Wildfire S, smaller and in three colors. &#8220;It can almost disappear into your pocket. (Mobilized hates it when that happens. We&#8217;ve put two iPod Nanos through the wash.</p>
<p><strong>10:20 am</strong>: HTC Incredible S. As you rotate the large Android phone, the icons on the buttons also rotate. 8-megapixel camera, integrated video chat with front-facing camera. &#8220;Incredible S combines premium design with premium experience,&#8221; Wang says.</p>
<p>So, essentially these are updates to the existing product line.</p>
<p>Next up, the Facebook phones.</p>
<p><strong>10:22 am</strong>: There are 500 million Facebook users worldwide, but 200 million check it on their phones. Those users are twice as engaged. Many young people check Facebook right when they wake up with a significant number doing so from their phones before they even wake up, Wang says.</p>
<p>Now showing a video of HTC&#8217;s work with Facebook to build the new phones.</p>
<p><strong>10:24 am</strong>: Video of Facebook CEO Marc Zuckerberg touting the device.</p>
<p>&#8220;A lot has been made about a Facebook phone,&#8221; Zuckerberg says, but adds that there will be more than a dozen phones this year with deep social integration. &#8220;HTC is doing that here.&#8221;</p>
<p>Mobilized is apologizing in advance, but I may not make it through the whole press conference.</p>
<p><strong>10:26 am</strong>: The new phones&#8211;the Cha Cha (with keyboard) and Salsa (touch-only) both have a dedicated blue Facebook button at the bottom.</p>
<p><strong>10:27 am</strong>: Can use button to post updates, but also if taking a picture can use that button to share social network. &#8220;When you press this button, the photo is instantly uploaded to Facebook,&#8221; Wang says. Button blinks also when reading an article on the Web. Press the Facebook button and it will share that on Facebook. Similar, when you are listening to a song, pressing the button will share that information.</p>
<p>If you hold button down, you check in on Facebook Places.</p>
<p>Both phones also support Facebook messaging and chat.</p>
<p>&#8220;We did not just add social networking to the phone,&#8221; Wang says.</p>
<p><strong>10:30 am</strong>: Bringing up Facebook VP Chamath Palihapitiya to talk about the partnership.</p>
<p>&#8220;I&#8217;m just frankly very thrilled we are taking this very important step, which I think will be the first of many,&#8221; he says, saying he expects Facebook and HTC to do more things together.</p>
<p><strong>10:32 am</strong>: Chou back up, saying he could just stop with five great phones and ensure another great year. But he&#8217;s not. There&#8217;s a tablet coming.</p>
<p><strong>10:34 am</strong>: Chou says the company could have rushed out another &#8220;me too&#8221; experience, but says that wasn&#8217;t what the company wanted to do.</p>
<p>Showing video of how the company came up with its tablet, the HTC Flyer.</p>
<p><strong>10:37 am</strong>: Chou holds up the Flyer, then hands things back to Wang. Flyer also has unibody design, which he says makes the tablet feel solid but keeps it lightweight. </p>
<p>HTC wanted it to be comfortable to hold in hand. At 415 grams it is about the same weight as a paperback book.</p>
<p>Here are a few features: 1.5GHz chip, 6-hour battery life, dual cameras, Flash 10 and HTML 5 support, along with new 3-D-based HTC Sense experience.</p>
<p><strong>10:40 am</strong>: Also has a stylus&#8211;unique among Android tablets&#8211;HTC Scribe technology.</p>
<p>Allows you to share things more easily, Wang says. Just scribble &#8220;let&#8217;s go&#8221; on a restaurant Web page and press a button and it is sent.</p>
<p>You can also use it to do audio note taking&#8211;a la Livescribe, where notes are synchronized to the audio.</p>
<p>Mobilized has to jam to our next meeting, but I think we have hit the high points.</p>
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		<title>Bubbly &quot;Voice Twitter&quot; Service Launches in the Philippines</title>
		<link>http://allthingsd.com/20110209/bubbly-voice-twitter-service-launches-in-the-philippines/</link>
		<comments>http://allthingsd.com/20110209/bubbly-voice-twitter-service-launches-in-the-philippines/#comments</comments>
		<pubDate>Thu, 10 Feb 2011 06:53:20 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[billing]]></category>
		<category><![CDATA[Bubble Motion]]></category>
		<category><![CDATA[Bubbly]]></category>
		<category><![CDATA[carrier]]></category>
		<category><![CDATA[celebrities]]></category>
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		<category><![CDATA[files]]></category>
		<category><![CDATA[Globe Telecom]]></category>
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		<category><![CDATA[Indonesia]]></category>
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		<category><![CDATA[voice]]></category>

		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=3444</guid>
		<description><![CDATA[I last wrote about Bubble Motion, provider of the Bubbly mobile messaging service, exactly a year ago. At the time, the company had 150,000 users. Today, it has more than seven million.]]></description>
			<content:encoded><![CDATA[<p>I last wrote about <a href="http://www.bubblemotion.com/">Bubble Motion</a>, provider of the Bubbly mobile messaging service, <a href="http://gigaom.com/2010/02/09/bubbly-a-voice-twitter-for-the-billions-who-dont-have-internet/">exactly a year ago</a>. At the time, the company had 150,000 users. Today, it has more than seven million.</p>
<p>Bubble Motion, which is funded by Sequoia Capital and others, is now launching Bubbly in the Philippines, after releases in India, Indonesia and Japan (chosen because of their deep mobile phone penetration). Its launch partner in the Philippines is Globe Telecom.  <a href="http://networkeffect.allthingsd.com/files/2011/02/Bubbly.png"><img class="alignright size-medium wp-image-3446" title="Bubbly" src="http://networkeffect.allthingsd.com/files/2011/02/Bubbly-275x187.png" alt="" width="154" height="105" /></a></p>
<p>By the midway point of this year, Bubbly will be rolled out to all major carriers in those four countries, for a total potential audience of 800 million.</p>
<p>Bubbly allows users to send each other voice-based status updates. People who follow a user receive an SMS each time a new status message is posted, and pay to listen to the status message with a fee added to their regular phone bill. This can be used both for communicating with friends and family and for subscribing to updates from celebrities.</p>
<p>Users pay either a monthly subscription fee for celebrities in India and Indonesia, or per message in the Philippines and Japan, following the carrier billing styles in each country. The average user gets one to two messages per day.</p>
<p>Celebrities on Bubbly often have two to three times as many followers as they have on Twitter, bragged Bubble Motion CEO Tom Clayton on a phone interview on Wednesday. And that&#8217;s despite the fact that Bubbly costs money and Twitter is free.</p>
<p>Part of the reason is Bubbly has more reach than Twitter in the four countries it has launched in, Clayton said, given it is a mobile service and Twitter is often accessed over the Internet.</p>
<p>But grooming a stable of stars might not be defensible in the long term, given Twitter is ramping up its mobile efforts and celebrities may want to have a broader reach than they can achieve with local phone carriers and voice updates. Clayton said another edge his company has is the infrastructure it has built to deliver voice files&#8211;250 million of them since Bubbly was first launched&#8211;without overloading carrier networks.</p>
<p>Clayton said Bubble Motion, which has raised about $30 million in funding, is not profitable yet but is growing revenue with a direct correlation to its traffic, which is to say, doubling every quarter.</p>
]]></content:encoded>
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		<title>Internet Service Disrupted in Egypt Before Planned Protests</title>
		<link>http://allthingsd.com/20110127/internet-service-disrupted-in-egypt-before-planned-protests/</link>
		<comments>http://allthingsd.com/20110127/internet-service-disrupted-in-egypt-before-planned-protests/#comments</comments>
		<pubDate>Fri, 28 Jan 2011 02:17:21 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[access]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Egypt]]></category>
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		<category><![CDATA[government]]></category>
		<category><![CDATA[Hosni Mubarak]]></category>
		<category><![CDATA[Internet]]></category>
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		<category><![CDATA[protests]]></category>
		<category><![CDATA[rallies]]></category>
		<category><![CDATA[text]]></category>
		<category><![CDATA[traffic]]></category>
		<category><![CDATA[tweets]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=2926</guid>
		<description><![CDATA[In Egypt, many forms of Internet access--as well as other forms of communication, such as text messaging--have reportedly been disrupted in advance of anti-government rallies on Friday. While it's understandably hard to get details out of a country where citizens are being prevented from organizing and talking to each other online, some tweets and updates through mobile apps are getting out, and Facebook has confirmed a drop in traffic from Egypt. Other sites, such as Twitter, have been blocked in Egypt since earlier this week, when protests broke out calling for the ouster of President Hosni Mubarak.]]></description>
			<content:encoded><![CDATA[<p>In Egypt, many forms of Internet access&#8211;as well as other forms of communication, such as text messaging&#8211;have <a href="http://hosted.ap.org/dynamic/stories/M/ML_EGYPT_PROTEST?SITE=MAHYC&#038;SECTION=HOME&#038;TEMPLATE=DEFAULT">reportedly</a> been taken down in advance of anti-government rallies on Friday. While it&#8217;s understandably hard to get details out of a country where citizens are being prevented from organizing and talking to each other online, some tweets and updates through mobile apps are getting out, and Facebook has <a href="http://in.reuters.com/article/idINIndia-54463420110127">confirmed</a> a drop in traffic from Egypt. Other sites, such as Twitter, have been <a href="http://voices.allthingsd.com/20110125/egypt-muzzles-twitter-as-protests-grow/?mod=ATD_search">blocked in Egypt since earlier this week</a>, when protests broke out calling for the ouster of President Hosni Mubarak.</p>
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		<title>Amazon Gets Into the Bulk Email Game</title>
		<link>http://allthingsd.com/20110125/amazon-gets-into-the-bulk-email-game/</link>
		<comments>http://allthingsd.com/20110125/amazon-gets-into-the-bulk-email-game/#comments</comments>
		<pubDate>Tue, 25 Jan 2011 20:35:57 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[API]]></category>
		<category><![CDATA[applications]]></category>
		<category><![CDATA[Arik Hesseldahl]]></category>
		<category><![CDATA[builk mail]]></category>
		<category><![CDATA[bulk]]></category>
		<category><![CDATA[businesses]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[developers]]></category>
		<category><![CDATA[domain name]]></category>
		<category><![CDATA[EC2]]></category>
		<category><![CDATA[Elastic Beanstalk]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Eyejot]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[Java]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[Neustar]]></category>
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		<category><![CDATA[queries]]></category>
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		<category><![CDATA[signup]]></category>
		<category><![CDATA[Simple Email Service]]></category>
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		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=2280</guid>
		<description><![CDATA[Why set up a mail server to send messages to customers when you can do the same thing in the cloud?]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2010/12/Nuvola_apps_email-several.png" alt="" title="Nuvola_apps_email-several" width="128" height="128" class="alignright size-full wp-image-366" />Web retailer and cloud-computing concern Amazon launched a cloud-based email service today that it says is aimed at bulk and transactional email services. Amazon calls it <a href="http://aws.amazon.com/about-aws/whats-new/2011/01/25/introducing-amazon-simple-email-service/">Simple Email Service</a>, and it is intended to provide the infrastructure developers and businesses need to send big batches of email by way of an API rather than setting up internal mail servers or contracting with third-party mailing services.</p>
<p>It&#8217;s connected to Amazon&#8217;s existing cloud services, so sending mail from applications already hosted on services like EC2 should be easy. Messages will cost 10 cents per thousand, and customers can send up to 2,000 per day for free when the messages originate from within an application already running on EC2 or Elastic Beanstalk, Amazon&#8217;s new service for Java developers.</p>
<p>Amazon named two customers already using the service: <a href="http://www.eyejot.com/">Eyejot</a>, a video-messaging service, is using it for sending transactional messages. Another is Neustar, a managed service provider that handles domain-name queries, which is using it to ensure smooth delivery of mail related to signup for services.</p>
]]></content:encoded>
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		<title>Cisco Security Survey Finds Windows Vulnerabilities And Spam Decreasing</title>
		<link>http://allthingsd.com/20110120/cisco-security-survey-finds-windows-vulnerabilities-and-spam-decreasing/</link>
		<comments>http://allthingsd.com/20110120/cisco-security-survey-finds-windows-vulnerabilities-and-spam-decreasing/#comments</comments>
		<pubDate>Thu, 20 Jan 2011 14:40:09 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[accounts]]></category>
		<category><![CDATA[ads]]></category>
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		<category><![CDATA[applications]]></category>
		<category><![CDATA[Arik Hesseldahl]]></category>
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		<category><![CDATA[Tom Gillis]]></category>
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		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=2000</guid>
		<description><![CDATA[Still no rest for the weary computer security professional. Smartphones and tablets are coming to the office and creating new opportunities for trouble.]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2010/12/hackers-193x300.jpg" alt="" title="hackers" width="193" height="300" class="alignright size-medium wp-image-605" /><br />
Cyber criminals have fewer ways to attack Microsoft Windows, and sent less spam in 2010 than in 2009&#8211;a first-ever decline of spam from year to year. Those are among the findings in an annual report on the state of Internet security released today by networking giant Cisco Systems.</p>
<p>All the security attention paid in recent years to securing the Windows desktop and the applications running on it have paid off a little, Cisco found, making it harder for computer scammers to successfully carry off their intended crimes on that platform. The trouble is they&#8217;re now starting to focus more attention on mobile devices, including Apple&#8217;s iPhone and iPad, and devices running Google&#8217;s Android operating system, Cisco said.</p>
<p>Meanwhile, the overall global volume of spam, which often contains troublemaking links that are used to deliver attacks, decreased for the first time ever in 2010. Even so, spam still increased in some developed countries where broadband connections are multiplying. In the United Kingdom, spam volume nearly doubled, while the volume in France went up 115 percent. The U.S. saw a slight decline&#8211;11.1 trillion messages down from 11.3 trillion in 2009. Spam in Brazil, China and Turkey also declined. Some of the decline can be attributed to <a href="http://www.jsonline.com/news/crime/111169714.html">last year&#8217;s arrest</a> by FBI agents in Milwaukee of a Russian accused of being the &#8220;king of spam,&#8221; and to the shutdown of a few botnets used by scammers to send spam.</p>
<p>One thing about <a href="http://www.cisco.com/en/US/prod/vpndevc/annual_security_report.html">Cisco&#8217;s report</a> that&#8217;s likely to draw some attention is its finding that the raw number of vulnerabilities on Apple products appear to be growing. Apple users are usually pretty sensitive about this topic, and any comparison of the Mac to Windows on the security front tends to make them grind their teeth and pound out annoyed comments on tech blogs. I know because I&#8217;ve done the same teeth-grinding and have in the past criticized other reports for <a href=http://www.businessweek.com/technology/ByteOfTheApple/blog/archives/2006/05/mcafee_stabs_at_mac_security.html>similar findings</a>.</p>
<p>Here Cisco is addressing vulnerabilities that Apple has itself documented and patched in software updates. One thing that&#8217;s not clear to me&#8211;though it sure looks like it&#8211;is whether Cisco is combining vulnerabilities found on both iOS (iPhone and iPad) and OS X (the Mac). The data it&#8217;s using is from its IntelliShield service, which tracks vulnerabilities and security incidents, and shows that over five years Apple&#8217;s vulnerabilities rose, from less than 200 in 2006 to more than 350 in 2010. That rate was higher than Microsoft and Hewlett-Packard and Cisco itself, the report found, though it goes on to say that Apple has worked harder than most other vendors to protect its users. Security is one of the reasons Apple imposes such strict rules on what&#8217;s available in the App store, though people still jailbreak their phones.</p>
<p><img src="http://newenterprise.allthingsd.com/files/2011/01/tomgillis-214x300.jpg" alt="" title="tomgillis" width="214" height="300" class="alignright size-medium wp-image-2001" />Another trend Cisco found is something called &#8220;money muling.&#8221; Tom Gillis, VP and general manager of Cisco&#8217;s Security business unit, describes money muling as using unsuspecting people who are attracted by &#8220;work at home&#8221; spam messages and Web ads to participate in money laundering by moving small amounts of money into bank accounts, just a few thousand dollars at a time. He says the operations around this are becoming increasingly elaborate, and criminals will devote a lot of effort to developing it this year.</p>
<p>I talked with Gillis about the report and other security trends that Cisco found. Here are a few highlights from our conversation:</p>
<p><strong>NewEnterprise: So you&#8217;re seeing fewer attacks on Windows and more on mobile devices. Is that simply because there are more of them?</strong></p>
<p>Tom Gillis: It&#8217;s the simple fact that there&#8217;s this new class of mobile device coming into the enterprise that used to be a phone and now it&#8217;s a computer, and it can access enterprise information. So what we&#8217;re seeing is that the raw number, but not the severity, is down on Windows. Part of this is that Windows 7 was a very good release on Microsoft&#8217;s part from a security standpoint. And we&#8217;ve got these new devices coming into the enterprise, and so we&#8217;re seeing a shift in focus of attacks on these mobile devices. They&#8217;re vulnerable to attack and they&#8217;re relevant in the enterprise. Two years ago this would have been too small a population to be meaningful.</p>
<p><strong>What kind of attacks are you seeing?</strong></p>
<p>It varies. In some cases there&#8217;s a little &#8220;phone home&#8221; code in a free gaming app. Pretty gentle stuff so far. But as people start using smartphones to access sensitive information we need to start thinking about security considerations on these devices. There&#8217;s a larger theme here that the whole nature of attacks is changing dramatically. The fact that spam volumes dropped at all is a big tell. For 10 years this has only gone up. We&#8217;re not forecasting a steady decline in spam, but the fact that it slowed down at all is an indicator of the shift in the way that attackers are using email. The attacks are more targeted and personal, for one thing.</p>
<p><strong>Can&#8217;t some of this decrease be attributed to some of the arrests that happened last year?</strong></p>
<p>It can. There&#8217;s been a handful of arrests. And they went after not only the botnet operators but other parts of the spam value chain. There are firms and entities that build botnets of compromised machines that relay the spam, and then there are other firms and entities that rent time on those botnets that do the merchandising. The biggest category is selling fake pharmaceuticals. Some of these fake pharma operations were shut down and the people associated with them arrested. It&#8217;s not an easy thing to do, because they&#8217;re global, they move around, and so to make an arrest in this space is a huge accomplishment.</p>
<p><strong>So what is the thinking now about securing the mobile device?</strong></p>
<p>We think there are two ways to make mobile devices work in the enterprise. The flood of devices into the enterprise is huge, and everyone wants to use them to check their email and access corporate directories and other fundamental things. There needs to be some kind of software on the end point&#8211;the phone or device. It will have to be light. You can&#8217;t have some kind of antivirus suite running on the phone. It would be a little piece of software that&#8217;s on all the time that knows when you&#8217;re behind the corporate firewall and when you&#8217;re not, and manages your connection accordingly. We bought a company called ScanSafe that has 40 data centers around the world. When you&#8217;re outside the firewall it connects to you the nearest data center and enforces your corporate policies, but all you as the user know is that it just works. This notion of being on or off the corporate network goes away. And we can do all kinds of scanning for security, independent of the device that&#8217;s being used.</p>
<p><strong>This year we also saw the Stuxnet attacks, which we now know for certain were carried out against the Iranian nuclear program. Clearly this is a new kind of attack that can be mounted against industrial control systems via computer networks. Is Cisco researching this?</strong></p>
<p>Massively. Often these types of attacks are targeted against Cisco&#8217;s biggest enterprise customers. Who buys Cisco&#8217;s infrastructure? The biggest banks in the world, the defense contractors. If the goal of an attacker is to disrupt an economy, their targets will be our customers, and they&#8217;re demanding a response from us. I like to call it global threat correlation, but it comes down to taking huge samples of network traffic and picking out good traffic from the bad. Cisco has a good advantage here because our equipment is so widely deployed around the world. As we start measuring traffic we can develop reputation data on every publicly routable IP address on the Internet. As we start putting telemetry info into that equipment&#8211;and the customer can choose to enable it or not, and it&#8217;s turned off by default. But people turn it on because it helps them against the unknown kind of attacks that are popping up. If a Web server says its a Web server, but you just saw it sending spam three minutes ago, there&#8217;s a pretty good chance it&#8217;s part of a botnet. Once you know that you know that, you can start to mount a pretty good defense. We&#8217;re putting a lot of energy into developing that, and it&#8217;s proven to be pretty robust.</p>
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		<title>Microsoft and HP Show Off the Fruits of Their Partnership</title>
		<link>http://allthingsd.com/20110118/microsoft-and-hp-show-off-the-fruits-of-their-partnership/</link>
		<comments>http://allthingsd.com/20110118/microsoft-and-hp-show-off-the-fruits-of-their-partnership/#comments</comments>
		<pubDate>Wed, 19 Jan 2011 05:00:51 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
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		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=1919</guid>
		<description><![CDATA[One year later, it's time to see what the world's biggest software company and the world's biggest IT company could do with $250 million and a year to collaborate on cloud products.]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2011/01/ballmereach-275x183.png" alt="" title="ballmereach" width="275" height="183" class="alignright size-medium wp-image-1922" />About a year ago, Hewlett-Packard and Microsoft announced a three-year, $250 million deal to team up around cloud computing. It was a strange announcement <a href=http://digitaldaily.allthingsd.com/20100113/microsoft-hp-announce-cloud-computing-partnership/>chock-full of buzzwords</a>. They said they would “collaborate on an engineering roadmap for data management machines; converged, prepackaged application solutions; comprehensive virtualization offerings; and integrated management tools.” Know what any of that means?</p>
<p>Today&#8217;s the day we all find out. The two are showing the first fruits of their combined quarter billion dollars worth of labor. The pair announced they have built four enterprise-focused appliances that they say will combine applications, infrastructure and productivity tools into a single unified system. The first half of this quartet is being announced today, with more to follow.</p>
<p>One is the HP Business Decision Appliance, which is intended to run business intelligence applications. The appliance, they say, greatly reduces the time and effort for companies to deploy and manage business intelligence, which is a fancy way of saying you’re analyzing the data from the operation of your business, and looking for patterns or trends that might not otherwise be apparent. It’s optimized to run for Microsoft’s SQL server database software and its SharePoint collboration software, and takes less than an hour to install, they promise.</p>
<p>The second is the HP Business Data Warehouse Appliance, a data store designed for small- and mid-size companies that they say delivers performance that&#8217;s suitable for a big enterprise, but doesn&#8217;t require an administrator to run it. It&#8217;s a smaller version of the HP Enterprise Data Warehouse Appliance, which the two first previewed in November and is available now.</p>
<p>Next up is a messaging appliance geared toward making it easy to install Microsoft Exchange 2010, the server piece of Outlook, Microsoft’s all-purpose email, calendar and contact software that’s so widely used in companies around the world. Its formal name is the HP E5000 Messaging System for Microsoft Exchange Server 2010, and the two companies say it&#8217;s the industry&#8217;s first self-contained server for enterprise-class messaging that can be deployed in only a few hours. It comes pre-configured and with “best practices” designed in. The mailboxes are large, centrally archived and available to any device. It will be available in March.</p>
<p>What&#8217;s after that? HP and Microsoft are also working on something they call the HP Database Consolidation Appliance, which can bring hundreds of databases into a single appliance. This one will run SQL server and Microsoft’s Hyper-V Cloud.</p>
<p>It&#8217;s all about making IT projects easy to deploy, says Mark Potter, HP&#8217;s senior vice president and general manager for industry standard servers and software. &#8220;It can take anywhere from one to 18 months to roll out a sophisticated service to end users,&#8221; Potter told me in an interview yesterday. &#8220;About 32 percent of all IT projects are rated a success. It takes our customers a lot of time, planning and risk. We&#8217;re trying to bring a solution to the market that does for business applications what Microsoft Office did for desktop productivity.&#8221;</p>
<p>Why spend so much to team up? Microsoft and HP think that by 2015 there&#8217;s a combined market worth $55 billion for business intelligence, data warehousing, messaging and online transactions, making that quarter billion potentially worth it. Now they just have to prove these appliances can sell.</p>
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		<title>A New Social Network Where Inquiring Minds Run Wild</title>
		<link>http://allthingsd.com/20110118/quora-question-and-answer-social-network-review/</link>
		<comments>http://allthingsd.com/20110118/quora-question-and-answer-social-network-review/#comments</comments>
		<pubDate>Tue, 18 Jan 2011 23:38:35 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1602</guid>
		<description><![CDATA[Katie takes a look at Quora, a question-and-answer site that encourages thoughtful—even long-winded—discussions.]]></description>
			<content:encoded><![CDATA[<p>If brief communications like Twitter&#8217;s 140-character messages, Facebook status updates and text messaging leave you longing for more substantial discourse, you may be in luck. This week, I took a look at Quora, a question-and-answer site that encourages thoughtful—even long-winded—discussions.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=F133861C-5540-4208-8B70-C40D0384896E&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={F133861C-5540-4208-8B70-C40D0384896E}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Quora (Quora.com) was launched about six months ago by two former Facebook employees who wanted to create a forum where in-depth questions could be posed and answered. Users vote answers up or down according to how good they are, the idea being that the best answers get pushed to the top of the queue by the community of users. Few of these questions can be answered with a simple yes or no. For example, one question asks, &#8220;What role did social media play with regards to the revolution in Tunisia?&#8221; (See here for the answer with the most votes: <a href="http://www.quora.com/Journalism/What-role-did-social-media-play-with-regards-to-the-revolution-in-Tunisia">http://3.ly/8Gqf</a>.) </p>
<p>One thing to be wary of: There&#8217;s nothing that qualifies the most popular answers as accurate, nor do people who write the most popular answers necessarily qualify as experts. This could lead to confusion or even danger, like medical questions that are answered incorrectly. Quora users are required to register their real email addresses, and some answers are more believable than others according to who answers, like the CEO of Netflix answering a question this past fall about how much the company spends on postage per year (answer: between $500 million and $600 million). </p>
<p>As soon I signed up for Quora by submitting an email and password, I walked through steps to &#8220;follow&#8221; certain topics that interest me—like technology, journalism, media and news—so whenever those topics are discussed, the related questions and answers appear on my Quora home page. I also linked my Twitter and Facebook accounts to my Quora account, which clued Quora in on some topics or people that might interest me according to the information in those accounts. Once these accounts are linked, it&#8217;s a lot easier to share Quora questions or answers with people on Twitter and Facebook. </p>
<p>People, like topics, can be followed. If someone I follow posts a question, answers a question or votes an answer up or down, this activity appears on my Quora home page. </p>
<p>Though Quora may sound simple, I found it uninviting, geeky and poorly explained. The site lacks instructions on how to use it;  people just have to figure it out as they go. For example, a newcomer might not know that Quora answers can be voted up or down by seeing two tiny triangles that appear beside each answer. If I select the up triangle, this indicates I voted for that answer, and news of this vote is shared on the Quora home page of anyone who follows me. A number beside each answer indicates how many votes it has received so far. But unless you&#8217;ve used the site for a while, you wouldn&#8217;t know any of this. </p>
<p>After a few weeks of use, I found I preferred using Quora less for asking my own questions and more for reading other people&#8217;s questions and answers about topics I liked. I occasionally voted on answers to show whether I supported them or not. One user asked me a direct question, which I answered. I asked a question of the Quora community, but no one replied. </p>
<p>I found Quora&#8217;s questions and answers to be rather smart and entertaining. Its Silicon Valley roots are evident in its numerous technology-related questions and answers. I typed &#8220;tennis&#8221; into a box at the top of the screen and one of the first questions that surfaced was &#8220;Is tennis popular in Silicon Valley?&#8221; Instead of that question, I selected &#8220;What is the history of tennis&#8217;s strange scoring system?&#8221; and read the answer with the most votes, which seemed right to the best of my knowledge. Interestingly enough, this answer also included a link to a related article on Wikipedia. </p>
<p><a href="http://solution.allthingsd.com/files/2011/01/PJ-AY925_dsolut_G_20110118191625.jpg"><img src="http://solution.allthingsd.com/files/2011/01/PJ-AY925_dsolut_G_20110118191625-380x253.jpg" alt="" width="380" height="253" class="aligncenter size-Medium380 wp-image-1609" /></a></p>
<p>But compared with the rest of the Web, where images, videos, animations and sound entertain website visitors, Quora&#8217;s text-filled pages can come off feeling a bit like textbook reading assignments. This is because all but a handful of questions are answered with just text. Video isn&#8217;t enabled on the site, though founder Charlie Cheever told me that this might be possible in the future. </p>
<p>Another problem with Quora is that most people who use the Internet are conditioned to rely on search engines like Google, Bing or Wikipedia for queries, typing the right key words to get the intended results. And people are often searching for quick answers that take just a couple seconds to read. </p>
<p>Plenty of other question-and-answer forums exist, like Yahoo Answers, which has been around since 2005, ChaCha.com and Ask.com. Facebook introduced Facebook Questions to a small number of its users over the summer, but when asked, a company spokeswoman wouldn&#8217;t say whether or not this offering would be available to all users anytime soon, if at all. </p>
<p>Quora&#8217;s combination of social networking (following topics and people) and in-depth answers helps differentiate it from those services.</p>
<p>Private messages can be sent from one user to another through Quora, and new messages are indicated with a red number that appears over your personal &#8220;Inbox&#8221; at the top of the Quora site. Likewise, when new notifications appear on the home page, a red number is shown above Home at the top of the page. This home page can be viewed in one of three views: Your Feed, All Changes or Followed Questions; users can toggle between these views.</p>
<p>Only people who have created accounts can browse the Quora.com site, though links to content can be opened by anyone. This differs from Twitter.com, which can be visited and searched by anyone regardless of whether or not they have a Twitter account. Quora also lacks one central home page where everyone can go to see every Quora question and answer, or which answer received the most votes on the entire site. Mr. Cheever told me that the site deliberately tries to keep your world small so you can focus on the topics or people you follow. </p>
<p>Quora relies on its community members to police one another, like Wikipedia, and less than 100 users are also granted administrator privileges to do more serious operations like deleting answers that use hate speech or other offensive remarks, which aren&#8217;t permitted according to the site&#8217;s policies. Every edit made to an answer is logged in the Quora system for everyone to see. This helps users understand an entry&#8217;s history on Quora. </p>
<p>This site doesn&#8217;t put much emphasis on interaction with others, though you are notified whenever someone follows you and you may be prompted to suggest topics for someone who starts following you. Like Facebook and Twitter, a list of users who you might want to follow is suggested in Quora.</p>
<p>For now, Quora feels like a website designed for techie insiders without instructions for mainstream users. But its smart community, intriguing questions and way of showing users just the content they want to follow will keep people coming back to the site. With a lot of polishing, Quora could be a social network people use every day.</p>
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		<title>Twitter CEO Dick Costolo on Platforms, Reliability and Independence at D@CES</title>
		<link>http://allthingsd.com/20110107/live-twitter-ceo-dick-costolo-at-dces/</link>
		<comments>http://allthingsd.com/20110107/live-twitter-ceo-dick-costolo-at-dces/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 23:49:28 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=27773</guid>
		<description><![CDATA[Twitter has crossed the threshold from Web novelty into something substantial. Now Dick Costolo's job is to turn it into a business--one big enough to justify the sky-high valuation investors have given the messaging company.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2011/01/dick-costolo-200x300.png"><img src="http://mediamemo.allthingsd.com/files/2011/01/dick-costolo-200x300.png" alt="" title="dick-costolo-200x300" width="200" height="300" class="alignright size-full wp-image-27774" /></a>Twitter has crossed the threshold from Web novelty into something substantial. Now Dick Costolo&#8217;s job is to turn it into a business&#8211;one big enough to justify the sky-high valuation investors have given the messaging company.</p>
<p>He&#8217;ll talk to Kara Swisher about the company&#8217;s efforts to sell advertising on the service, and if we&#8217;re lucky, he&#8217;ll give us a glimpse of his improv comedy roots, too. Don&#8217;t be shy, Dick!</p>
<p>Dick starts off by insulting Kara&#8217;s vest. &#8220;Matador casual,&#8221; he calls it. Good one! Kara responds by asking him why he&#8217;s hanging out at CES.</p>
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<p>The same reason everyone else is, Dick says: To talk to industry people. For example, he&#8217;d like to get device makers to preload some features like &#8220;Fast Follow.&#8221;</p>
<p>Kara wants to know if Dick would like a &#8220;Twitter button&#8221; installed on phones. No, says Dick. But he&#8217;d like Twitter to work the same way on different platforms.</p>
<p>So how do you make that happen?</p>
<p>Dick: We&#8217;re assigning a product team to make sure that this happens.</p>
<p>Kara: And you&#8217;re talking to TV people, too? What&#8217;s that about?</p>
<p>Dick: Yep. Because mainstream TV viewing, more and more, they have a device in their hand when they&#8217;re watching TV. Like on &#8220;Glee.&#8221; The characters tweet while the show is on. [This baffles Kara.] When &#8220;Glee&#8221; starts, tweets per second for &#8220;Glee&#8221; shoot up, and stay up 100 times that level until the show ends, and then they drop.</p>
<p>That has interesting implications. Like, it takes the DVR out of the mix, because you have to watch in real time to make it worthwhile.</p>
<p><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3111/1149845667_DLuNw-S.jpg" alt="" width="345" height="230" class="aligncenter photo" /></p>
<p>But we don&#8217;t know if all of this means Twitter while you watch TV, or Twitter actually on your TV screen.</p>
<p>Kara: Is it important for you to be on the screen?</p>
<p>Dick: We&#8217;re already on the screen. But we don&#8217;t know if that will be the mainstream experience.</p>
<p>Kara: We had Steve Levitan from &#8220;Modern Family&#8221; talking about how the Web doesn&#8217;t help him, but that he and his team like Twitter.</p>
<p>Dick: Sure! &#8220;I was having a conversation with Conan O&#8217;Brien, as one does&#8221; and he was talking about the importance of Twitter to him, and how the 140 character limit is the right length for a joke. It&#8217;s definitely the case that network TV people like Twitter, because it gives them feedback, like they&#8217;re in the theater, watching how the shows play out.</p>
<p>Kara: Keep talking about celebrities! I love celebrities.</p>
<p>Dick: Sure! The folks that we&#8217;ve hired to work with talent and agencies, etc., we think of those people has high-value publishers. They have a huge following. A lot of people are on Twitter just to hear what those folks have to say.</p>
<p><img src="http://photos.allthingsd.com/photos/1149841308_XzxeS-S.jpg" alt="" width="345" height="230" class="aligncenter photo" /></p>
<p>The interesting thing about the top 200 to 300 tweeters&#8211;a lot of them are musicians, actors, etc. LeBron James, etc. I think Lady Gaga is number one. But! They&#8217;re not <em>all</em> celebrities. There&#8217;s CNN Breaking News. And the New York Times. And other brands like Gary Vaynerchuk, who aren&#8217;t really that known outside that world.</p>
<p>And Twitter is disaggregating some of those businesses. Like a third of all the players in the NFL playoffs are using Twitter actively. And many players have more followers than their teams. [Here Dick explains football to Kara.] That&#8217;s fascinating.</p>
<p>Kara: Let&#8217;s go back to phones. Whats the most important device? Tablet? PC? Phone?</p>
<p>Dick: Mobile is a more and more and more common use of Twitter&#8211;40 percent of all tweets created on mobile devices. That might seem low, but it was 25 percent a year ago. 50 percent of active users are also active on mobile.</p>
<p>But Twitter ought to work platform to platform. We want to be agnostic.</p>
<p>Kara: What about what&#8217;s coming out from Palm? Working with them?</p>
<p>Dick: Not yet.</p>
<p>Kara: What about games? Talking to those guys?</p>
<p>Dick: Yep. Like with Microsoft on their Xbox, you can see integrating tweets into people who have discussions on Xbox.</p>
<p>Dick: You lost interest in the answer to your question. [True!]</p>
<p>Kara: You&#8217;re so annoying.</p>
<p>[Some laughter. Not a lot, though!]</p>
<p>Dick: Anyway, the important thing for us is consistency across device to device to device.</p>
<p>Kara: Speaking of working consistently, how&#8217;s that going for Twitter?</p>
<p>Dick: Right. So, we raised a bunch of money. We&#8217;re hiring &#8220;tons of engineers and operations engineers&#8221; in the last year. We hired 100 people in Q4, out of about 350 total. And we&#8217;re working very hard on erasing our &#8220;technical debt.&#8221;</p>
<p>Kara: &#8220;That&#8217;s a great word for fuck-ups&#8221;</p>
<p><img src="http://photos.allthingsd.com/photos/1149842928_C9c7t-S.jpg" alt="" width="200" height="300" class="aligncenter photo" /></p>
<p>Dick: Anyway, we&#8217;ve got a guy assigned to this pretty much exclusively. And there used to be a tolerance for this, and now there isn&#8217;t. If someone fires a pistol next to your ear every hour, after a while you stop flinching when you hear it. It&#8217;s crucial that we do this, both for our users and our engineers, who shouldn&#8217;t have to get up at 3 am all the time.</p>
<p>Kara: Time for a vision question, which stumps Yahoo. What is Twitter? What is your vision?</p>
<p>Dick: &#8220;We want to instantly connect people everywhere to what&#8217;s most important to them.&#8221;</p>
<p>See, that&#8217;s a good statement. We&#8217;re not just a social network that&#8217;s connecting people. It&#8217;s connecting for a purpose.</p>
<p>So some people meet girlfriends on Twitter. And other people get tickets to shows they like on Twitter. Etc.</p>
<p>And you don&#8217;t have to tweet to get a lot of value out of it.</p>
<p>Kara: What&#8217;s the percentage of people who just read Twitter, and don&#8217;t tweet themselves?</p>
<p>Dick: Rising. And we have to make that easier to do. &#8220;We&#8217;re going to spend a lot of time making that consumption experience much better.&#8221;</p>
<p>Kara: What&#8217;s your business plan?</p>
<p>Dick: To continue to raise money!</p>
<p>[hohoho]</p>
<p><img src="http://photos.allthingsd.com/photos/1149849818_AY5bs-S.jpg" alt="" width="345" height="230" class="aligncenter photo" /></p>
<p>Dick: I&#8217;m going to steal Jeff Weiner&#8217;s line. We&#8217;re a technology company that&#8217;s in the media business. Our business model is an advertising model [cough, cough, that's familiar! You're welcome!] So we&#8217;re selling ads, and we&#8217;re letting people promote their accounts, etc. And we really don&#8217;t have to do anything else. Our engagement rates on these ads are ridiculously high. When we saw our stats this last spring when we launched, the numbers were so big we thought we were measuring it incorrectly.</p>
<p>Kara: Is that a big enough business to be a standalone company and/or IPO?</p>
<p>Dick: It&#8217;s enough to be a standalone company.</p>
<p>Kara: Sell or IPO?</p>
<p>Dick: We want to be a standalone company. It&#8217;s my sincere hope. We&#8217;ve accomplished 1 percent of what we want to do.</p>
<p><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3142/1149854236_Ybv4Z-S.jpg" width="345" height="230" alt="Dick Costolo of Twitter" class="aligncenter photo" /></p>
<p>Kara: You like to sell companies, though.</p>
<p>Dick. Yes, I had two companies that I sold. But that doesn&#8217;t mean we&#8217;ll sell this one. I&#8217;ve had two kids too. But I shouldn&#8217;t get a reputation for having kids.</p>
<p>Kara: What&#8217;s up with people buying and selling secondary shares of Twitter. It&#8217;s an issue for Facebook. What about you?</p>
<p>Dick: We keep an eye on it, and talk to employees about it. But I just think that there are other people that are focusing on it and paying attention, and I&#8217;ll let them talk about it. But I just don&#8217;t think about that stuff on a day-to-day basis.</p>
<h4 class="subhed">Questions and Answers</h4>
<p><strong>Q: [sorry missed it].</strong></p>
<p>But answer seems to be about whether Twitter is a platform company or not. Dick quotes Ev Williams by saying they&#8217;re not a platform company&#8211;they&#8217;ve had an API. They want people to be able build off Twitter and build into Twitter. Which requires a more robust API.</p>
<p>Kara has more questions. How do you look at yourself as a leader?</p>
<p>Dick: As a very bald leader.</p>
<p>Kara: But you&#8217;re very different than Evan.</p>
<p>Dick: Right. Two components. Three founders at company: Ev, Jack, Biz. They all come at it from a different angle. Jack thinks about simplicity and elegance and the mobile experience. Ev thinks about the user. Biz is &#8220;the protector of the brand and the guardian of the culture.&#8221;</p>
<p>Kara: He&#8217;e the guy who goes on Colbert.</p>
<p>Dick: And he&#8217;s great at it. Anyway, those guys are great. My focus is on operational greatness. I try to emulate operators like Ben Horowitz (Opsware) and Susan Wojcicki (Google).</p>
<p><img src="http://photos.allthingsd.com/photos/1149859356_y4sMY-S.jpg" alt="" width="345" height="230" class="aligncenter photo" /></p>
<p><strong>Q: What&#8217;s up with that internal page rank for each user? asks Ben Parr from Mashable.</strong></p>
<p>Dick: Your&#8217;re not exactly right. We play around with stuff like that. But there&#8217;s nothing robust that we would think of productizing anytime soon, and we don&#8217;t use it for things like resonance, which we use in ads.</p>
<p><strong>Q: [Sorry, couldnt quite understand.]</strong></p>
<p>Dick is talking about WikiLeaks in general, says there was something specific about WikiLeaks today that he can’t talk about. In general, he hates government mandates to keep things quiet. And he hates that a woman in China was punished for retweeting something. He reiterates Twitter&#8217;s desire to connect people with useful information. “We’re going to lash out at things that prevent us from doing that, as aggressively as we can.” The proof is that we’re banned in China. “We’re not going to sacrifice what we’re trying to do to, you know, get into this country over here.”</p>
<p><img src="http://photos.allthingsd.com/photos/1149866759_tho4F-S.jpg" alt="" width="345" height="230" class="aligncenter photo" /></p>
<p><strong>Q: How will you work with brands in the future, vs. advertising?</strong></p>
<p>Dick: Our promoted suite of stuff doesn&#8217;t simply let advertisers use a giant bullhorn. This stuff has to be organic. &#8220;It almost is like a quality-assurance program.&#8221;</p>
<p>[Some context for what Dick wouldn't talk about: <a href="http://www.wired.com/threatlevel/2011/01/birgitta-jonsdottir/">Feds Subpoena Twitter Seeking Information on Ex-WikiLeaks Volunteer</a>].</p>
<p>Dick is now talking about Twitter and international growth and language. Twitter is growing fast in the U.K. but not in Germany. Why is that? Because German has really, really long words. &#8220;There&#8217;s a bunch of stuff we want to do, and have to do&#8221; just to make things usable in those languages.</p>
<p><strong>Last question, from Kara: What&#8217;s the most interesting thing you&#8217;ve seen at CES?</strong></p>
<p>Dick won&#8217;t give a one-word answer. CES is a &#8220;quantum conference.&#8221; Some years are transformational, some are incremental. &#8220;This seems like it was an incremental year.&#8221;</p>
<p>And we&#8217;re done! Thanks all for your patience. We&#8217;ll have video up over the next few days, which should help fill in the gaps left by my lousy note-taking.</p>
<p><ul style="list-style:none;"><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3100/1149841308_XzxeS-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3102/1149841723_Jx8eX-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3103/1149842928_C9c7t-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3104/1149842773_hBB4r-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3111/1149845667_DLuNw-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3118/1149846801_kqY5Q-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3121/1149848263_kBHdx-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3122/1149848708_fWexZ-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3124/1149849360_JG6q9-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3126/1149849818_AY5bs-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3130/1149850645_ZuVBM-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3132/1149851345_toWz7-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img 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src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3215/1149875600_WQdML-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3216/1149875794_vTc4z-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3220/1149876275_z8xCv-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3221/1149876417_watC9-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3223/1149876703_oxpWx-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3225/1149877159_4wupk-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3226/1149877335_kdddM-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3227/1149877510_MP4KD-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3230/1149878012_LtcJC-L.jpg" class="alignnone" width="620" height="412" alt="" /></li><li><img src="http://photos.allthingsd.com/CES/CES-2011/Dick-Costolo/222X3232/1149878370_ABxS8-L.jpg" class="alignnone" width="620" height="412" alt="" /></li></ul></p>
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		<title>Even Verizon's Phones Won't Comment About the Impending iPhone</title>
		<link>http://allthingsd.com/20110107/even-verizons-phones-wont-comment-about-the-impending-iphone/</link>
		<comments>http://allthingsd.com/20110107/even-verizons-phones-wont-comment-about-the-impending-iphone/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 14:45:51 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=2019</guid>
		<description><![CDATA[As expected, Verizon Wireless had nothing to say at CES about its plans to offer an iPhone. However, that didn't stop Mobilized from trying. But it seems that everyone at Verizon--even its phones--has learned not to comment on anything Apple.]]></description>
			<content:encoded><![CDATA[<p>Verizon Wireless showed off lots of smartphones at its <a href="http://mobilized.allthingsd.com/20110106/live-verizon-wireless-touts-4g-network-shows-off-devices/">CES press conference</a> on Thursday, but naturally had nothing whatsoever to say about the iPhone, as I am sure will be the case until the day Steve Jobs shows it to the world.</p>
<p>Of course, I didn&#8217;t let the company&#8217;s silence stand in my way and proceeded to bug several executives, asking about it in all sorts of clever ways (okay, maybe not really <em>that</em> clever.). But, of course, Verizon has lots of practice carefully avoiding all mention of the iPhone or Apple, unless referring to a fruit grown in Washington.</p>
<p>I tried asking Chief Marketing Officer Marni Walden whether Verizon&#8217;s network will be strong enough to handle a crush of data demand from the iPhone, but she saw right through me.</p>
<p>&#8220;I obviously won&#8217;t comment on iPhone at all&#8211;rumor and speculation here,&#8221; she said. That said, she noted that the company has spent $65 billion over the last 10 years on its network to make sure that any device can run smoothly on it. </p>
<p>Okay, I said, but you know the company&#8217;s full roadmap for the year&#8211;are you sure that your network will be able to handle all those devices, including perhaps some unannounced ones?<br />
<a href="http://mobilized.allthingsd.com/20110107/even-verizons-phones-wont-comment-about-the-impending-iphone/verizon-iphone-error-message/" rel="attachment wp-att-2023"><img src="http://mobilized.allthingsd.com/files/2011/01/verizon-iPhone-error-message.png" alt="" title="verizon iPhone error message" width="200" height="307" class="alignright size-full wp-image-2023" /></a><br />
&#8220;I am confident we have built a network and invested in a network that will continue to provide customers with the best possible experience,&#8221; Walden said.</p>
<p>So there you have it. Well, as much of &#8220;it&#8221; as you are going to get.</p>
<p>But it turns out that the party line extends beyond the employees and all the way down to the Verizon phones themselves. When handed a demo unit of the new Samsung LTE Android phone, I proceeded to do a Google search for Verizon iPhone&#8211;I got an error message saying that that page could not be reached (see image). Now that&#8217;s what I call good corporate messaging.</p>
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		<title>Indian Start-Up Turns Texts Into Dollars</title>
		<link>http://allthingsd.com/20101214/indian-startup-turns-texts-into-dollars/</link>
		<comments>http://allthingsd.com/20101214/indian-startup-turns-texts-into-dollars/#comments</comments>
		<pubDate>Tue, 14 Dec 2010 15:00:08 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=848</guid>
		<description><![CDATA[Indian start-up SMS GupShup is trying to turn text messages into some serious ka-ching by creating a host of SMS-based services that, all told, account for more than 1.5 billion text messages a month.]]></description>
			<content:encoded><![CDATA[<p>One Indian start-up is trying to turn text messages into some serious ka-ching.</p>
<p><a href="http://www.smsgupshup.com/">SMS GupShup</a> (a Hindi word that translates to &#8220;chitchat&#8221; in English) is a 200-person start-up that has created a host of SMS-based services that, all told, account for more than 1.5 billion text messages a month.</p>
<p><img src="http://mobilized.allthingsd.com/files/2010/12/berud-sheth-201x300.png" alt="" title="berud sheth" width="201" height="300" class="alignright size-medium wp-image-855" /></p>
<p>The company&#8217;s <a href="http://blogs.wsj.com/india-chief-mentor/2010/01/14/start-up-sms-gupshup-gambles-with-free-texting-in-india/">biggest service is a text-message-based social network</a> that lets individuals or companies send text messages to large groups of followers that want the updates. The service has taken off with 100 of the most popular feeds topping 100,000 subscribers to things like jokes, religious messages, sports scores and other information. Smaller groups might have as few as 10 or 20 followers. The service is somewhat similar to <a href="http://groupme.com/">GroupMe,</a> a U.S.-based group messaging service.</p>
<p>One tribe based in Northeast India uses the service to allow its 65,000 members&#8211;some of whom live far away from the area&#8211;to keep tabs on tribal goings-on.</p>
<p>&#8220;If someone has a child, someone gets married, someone dies, it all goes up there,&#8221; said CEO Beerud Sheth, who recently moved to Bombay after spending many years in Silicon Valley. His past work includes launching <a href="http://www.elance.com/">Elance</a>, a company that matches freelance talent from around the world with people who need to hire for projects.</p>
<p>SMS GupShup has become a significant player in the text message market in India, accounting for roughly 5 to 10 percent of all SMS traffic, Sheth said.</p>
<p>But, while there is money to be made in text messages, SMS GupShup is not exactly raking it in. Some standard industry metrics on how much a company could make off text messages would suggest that the company is on pace to bring in about $10 million a year in revenue.</p>
<p>&#8220;That&#8217;s in the right range,&#8221; Sheth said.</p>
<p>Nor is the company yet profitable, but Sheth said the company hopes to turn the corner sometime in the first half of next year. Among the company&#8217;s costs is buying the bandwidth needed for all of the text messages sent by its users. Although it pays anywhere from a quarter to a tenth of what consumers pay for text messages, that still adds up. Fortunately, India is one of the cheapest places in the world to send text messages, with consumers typically paying anywhere from half a cent to a penny per message and bulk users paying far less.</p>
<p>To help recoup the costs, the company limits message length so that the last little bit of space can be used for sponsorship or advertising.</p>
<p>While SMS GupShup is the largest purely SMS-based service in India, Sheth said he does find himself competing with Facebook and Twitter in India and elsewhere, but said the strength of his service is that it is built around SMS, rather than using text messages only as a basic option for status updates.</p>
<p>&#8220;For them, SMS is sort of a stepchild experience,&#8221; he said.</p>
<p>Sheth said the company isn&#8217;t limiting itself to the social networking service. Among its other products are bulk SMS services for businesses. Companies can use the service for everything from messaging to customers to managing inventory. A text-message-based CRM application is in the works as well.</p>
<p>The company is also working directly with carriers in several countries to create a &#8220;reply all&#8221; feature that would allow people not only to send bulk text messages, but also to reply to a group of anywhere from 7 to 10 people, depending on the country. That&#8217;s particularly useful in small groups that may want to schedule events or do other tasks via text message, Sheth said. </p>
<p>&#8220;One way to think about text messaging is it is the Internet in the developing world,&#8221; Sheth said. &#8220;In this part of the world, that is a big part of how people communicate.&#8221;</p>
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		<title>Google Offers a Cloud-Based Safety Net for Microsoft Exchange</title>
		<link>http://allthingsd.com/20101209/365google-offer-a-cloud-based-safety-net-for-microsoft-exchange/</link>
		<comments>http://allthingsd.com/20101209/365google-offer-a-cloud-based-safety-net-for-microsoft-exchange/#comments</comments>
		<pubDate>Thu, 09 Dec 2010 16:59:15 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
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		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=365</guid>
		<description><![CDATA[Google is launching an email continuity service that takes over when Microsoft's Exchange servers invariably fail or go down for maintenance. And by replicating a corporate email system within Gmail, it appears to be a migration tool that makes it just that much easier to drop Exchange and move to Google Apps.]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2010/12/Nuvola_apps_email-several.png" alt="" title="Nuvola_apps_email-several" width="128" height="128" class="alignright size-full wp-image-366" />Email gets knocked a lot these days. It&#8217;s old-fashioned, slow and riddled with spam. Even so old-school a firm as Gartner is acknowledging that by 2014 social networking sites will overtake email as the dominant form of interpersonal communication for about 20 percent of business users.</p>
<p>But just wait until the office mail server goes down. Take away access to email, and it&#8217;s not uncommon for business to essentially stop for the few hours it takes to get the server back up. This is why many companies pay for email continuity services that take over when a corporate email server goes on the blink.</p>
<p>Google is jumping into that business with some additions to its Postini service for businesses, which it will announce today. The new service will be called Google Message Continuity, and it&#8217;s being aimed squarely at users of Microsoft&#8217;s Exchange 2003 and 2007. Messages, contacts, folders, calendars and other aspects of the corporate email environment are replicated within Gmail, constantly updated and synched so that in the event that the Exchange server crashes for a few hours or days, or if it goes down for scheduled maintenance, users can have access to their messages and keep getting things done from within Gmail until it&#8217;s fixed.</p>
<p>One benefit for Google is that any business that uses this has an easier time dumping Microsoft Exchange altogether and moving to Google Apps: Once you&#8217;ve got your corporate email environment replicated on Gmail, there&#8217;s no more worrying about the logistical headache associated with migrating from Exchange to Google Apps. Sneaky, right?</p>
<p>The new feature will be available for $13 per user per year to existing Postini customers, and for $25 per user per year to new customers. And here&#8217;s one thing I didn&#8217;t know: Postini, which is already a powerful weapon in the battle to control spam and email-borne viruses, is in use by about 80,000 businesses, accounting for more than 21 million end-users.</p>
<p>It&#8217;s a particularly interesting development coming just a day after <a href="http://online.wsj.com/article/SB10001424052748704447604576007842250842416.html">Google lost out to Microsoft</a> to provide cloud-based email, messaging and collaboration to the 120,000 employees of the U.S. Department of Agriculture in a deal worth about $27 million over three years. Google, for its part, won a similar contract with the General Services Administration, and is suing the U.S. Department of Interior over terms of contracts that it says favored Microsoft when that agency went shopping for a cloud email provider.</p>
<p><strong>Update:</strong> Here&#8217;s more from the <a href="http://googleblog.blogspot.com/2010/12/introducing-google-message-continuity.html">Google blog</a>.</p>
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