AllThingsD » Microsoft Word

Running an iPad App on Windows

Walter S. Mossberg — Thu, 18 Aug 2011 01:01:58 +0000

Is it possible to run an iPad app on a Windows computer, or to run the iPad operating system?

No. Apps for the iPad and iPhone are specifically designed for Apple’s mobile operating system, called iOS, and that operating system is built to run only on Apple’s mobile devices. There are some apps called “Web apps,” which are really websites that behave like applications. For instance, Amazon just released a Web version of its Kindle e-reader app called the Kindle Cloud Reader. These are the exception to the rule: They do work on iPads and Windows PCs. But they aren’t, strictly speaking, iPad apps.

I am thinking of getting an original iPad (Apple reconditioned) instead of the iPad 2. It would save me about $170 and appears to have about all the same features including full warranty except the camera, which I have on my newer iPod. Any reason I shouldn’t do this?

No, not if you don’t need the cameras and trust Apple’s refurbishing service (I have no reason to distrust it, just have no experience with it). The original iPad runs the same software and apps and has most of the same capabilities. However, it is thicker and heavier than the current model, and while I always found it speedy, it isn’t as fast as the newer one.

Is there a link you can provide for a free download of Microsoft Word? I didn’t get it on my Windows 7 PC.

Microsoft Word, and the Office suite of which it is a part, aren’t available as free downloads, as far as I know. But you can download a free 60-day trial. If you want a free office suite, you might try Open Office.

Email mossberg@wsj.com.

Google Turns Word Comments, A Necessary Office Evil, Into Discussions

Arik Hesseldahl — Wed, 16 Mar 2011 14:00:23 +0000

One of the great annoyances of office life is collaborating on a written document. Once the original writer seeks feedback from more than one or two people, the process of wrangling the comments embedded in the multiple copies that have been sent around the office as email attachments quickly takes on a life of its own. Wouldn’t it all be easier if everyone’s comments appeared in a single, unified stream?

That’s the idea behind a new commenting system being introduced in Google Docs today. Comments have been converted into what Google is calling Discussions. And these discussions are comparable to the streams in so many social media sites like Twitter and Facebook, complete with the Twitter-like convention of “@ mentions” (A sample comment is pictured) but they’re also linked to email, so you can participate in the discussion without having sign into Google Docs. You can also tell who made a comment and when, as it includes timestamps, profile pictures and email notifications make it easy to keep track of the feedback process.

The feature is going live today, but only on new documents, and for those Google Apps users who have opted for the Rapid Release track on new features–those who haven’t will get it over the next week or so. A two-minute video below gives you a pretty good idea of what it looks like.

Google's Cloud Connect Beta Is Over. Now Where's Office365?

Arik Hesseldahl — Thu, 24 Feb 2011 13:37:24 +0000

Last November, when Google first announced its plans to give users of several versions of Microsoft Office the ability to sync their documents with Google Apps, Google’s line of cloud-based office productivity apps, and sought volunteers to try it out, thousands stepped up, and Google had to turn many away.

It’s called Google Cloud Connect for Microsoft Office, and it’s going live today for all Windows users running Microsoft Office 2003, 2007 and 2010. (Sorry Mac users.) It’s a plug-in (reader Ben provides a download link in the comments below) that gives Office users in multiple locations the ability to edit and collaborate on Office documents at the same time. The new service grew out of Google’s acquisition of DocVerse last year.

Alongside the new service Google says it is launching a 90-day trial period that will allow companies that haven’t yet embraced the notion of cloud-based productivity and collaboration to try Google Apps for 90 days. Google is calling it the 90-Day Appsperience, and it’s available for what Google calls “a nominal fee.” Companies who take advantage of the trial get unlimited use of Google Apps for 90 days, plus support.

This is taking place as the competitive scrum between Google and Microsoft concerning cloud-based office tools heats up. Microsoft of course has the huge Microsoft Office franchise, which is the Big Kahuna within the Microsoft Business division, which reported $18.6 billion in sale last year. Its own cloud-based enhancement for Office, known as Office365, was first announced in October, but remains in a limited Beta test period, and so isn’t generally available. Microsoft has promised to release it generally during the ~~second half of~~ later this year. Google is clearly trying to take advantage by finishing its beta test of Cloud Connect well before Office365 is ready. Maybe this will spur Microsoft to speed it up a little.

Earlier this year, BoomTown’s Kara Swisher visited with Shan Sinha, former DocVerse CEO, who’s now product manager for Google Apps. In the interview below he talks about the learning process Google has been going through as it goes after the enterprise market.

[ See post to watch video ]

Atrix 4G: Faux Laptop With a Phone For Brains

Walter S. Mossberg — Wed, 16 Feb 2011 22:37:55 +0000

Today’s best smartphones are really hand-held computers. They run a vast variety of applications, from productivity programs to games, that mimic what laptops do. Their biggest limitations for serious work, gaming, Web surfing and multimedia are their small screens, cramped keyboards and tinny speakers.

[ See post to watch video ]

So, what if you could use the brains and connectivity of such a hand-held computer to drive a laptop-size screen, keyboard and speakers, thus overcoming these limitations? Well, Motorola Mobility has devised a new phone and accessory that aim to do just that: to make the phone the only computer you need.

I’ve been testing this new phone, the Atrix 4G, an Android device that will cost $200 with a two-year contract and will run on AT&T’s network. It’s slated to be available by March 6. I’ve also been testing its unusual and clever accessory called the laptop dock, which looks like a large netbook, with an 11.6-inch screen, full keyboard, touch pad, and stereo speakers. This dock, the price of which depends on when you buy it, has no processor, no file storage and no connectivity of its own. It’s dormant until you plug the Atrix into a slot behind the screen.

When you dock the phone, the faux laptop comes alive. It duplicates the phone’s screen on its larger display and lets you use its connectivity and apps. It also contains a battery that charges the phone. The image of the phone’s screen, and any of its apps you run, can be actual size or blown up to use the dock’s larger screen.

With Motorola’s Atrix 4G smartphone, the laptop is the accessory. The phone shown docked to the laptop dock.

Full-Screen Firefox

Even more interestingly, the dock gives you access to a full, and full-screen, PC version of the Firefox Web browser. Firefox is tucked away inside the Atrix but is available only when the phone is plugged into the laptop dock or a second, smaller dock that’s meant to connect to a TV or desktop monitor. The smaller dock lacks a built-in keyboard, battery or screen.

The laptop dock costs $500, but AT&T will knock the price down to $300, after rebates, if you buy it at the same time you buy the phone. That brings the combined price of both devices to $500—the same as the separate price for the dock. The smaller dock, called the multimedia dock, costs $190.

In my tests, the Atrix and the laptop dock performed mostly as advertised. The phone had no trouble driving the larger screen or the full Firefox browser.

I was even able to insert a flash drive into one of the dock’s two USB ports and copy songs, photos, videos and documents into the phone’s internal memory using the keyboard and touch pad. I edited and wrote text in an app called Quickoffice on the phone using the laptop dock’s keyboard, and ran various other apps, including the popular game Angry Birds, on the larger screen.

The Firefox browser worked as normal, using either the phone’s cellular or Wi-Fi connections to access the Internet. And both the phone itself and Firefox can run Flash videos, which mostly played fine.

But the combination of the phone and dock wasn’t as fast, smooth or versatile as having a real laptop, even though to use them you’re essentially carrying around a light laptop (the dock weighs 2.4 pounds). Many apps on the phone aren’t as polished or powerful as typical PC apps, and I found them clumsier to use with the keyboard and touch pad, as opposed to the touch screen for which they were designed.

Installation Issue

Also, other than Firefox, you can’t install PC programs. You can use Web apps inside Firefox, such as Google Docs or the stripped-down Web versions of Microsoft’s Office apps. For email, you can either use the program based in the phone or any Web-based program via the Firefox browser, such as Gmail or Yahoo Mail. But you can’t, say, install iTunes, or PC-based games, or the full versions of Outlook or Microsoft Word.

And there is only a primitive file system, limited to the capacity of the phone, which is just 16 gigabytes, with an option to expand to 48 gigabytes.

The dock’s screen required a lot of scrolling when using Firefox, partly because the browser has a lot of menus and toolbars. To address this, Motorola lets you convert Web pages to versions with the Firefox controls stripped out, so you just see the content.

There’s another problem with the laptop dock. When you make or receive a voice call while the phone is docked, you must rely on the phone’s microphone and speakers, hidden behind the screen of the dock. As a result, calls sounded muffled on both ends, even though the phone automatically switches into speakerphone mode. Motorola says it is working on this issue.

Despite the drawbacks, some folks will surely be attracted to this innovative combination.

If you mostly do your computing tasks on a phone or a PC Web browser, storing files in the cloud and using phone or Web-based apps, Motorola has you covered. And the fact that the dock can charge the phone is a big plus.

Motorola’s Atrix 4G

The Phone Side

What about the phone itself?

Well, it’s one of the nicest smartphones I’ve tested. Its processor makes it fast, and it has a 4-inch, high-resolution screen—almost as high as the iPhone 4′s, though not quite as sharp to my eye. It runs an older version of Android, but Motorola is promising an upgrade.

The phone also has good battery life. It lasted a full day while I was testing it and Motorola claims up to nine hours of talk time. Photos and videos I took with the phone were sharp, and it has a front camera for video calls.

The Atrix also has two other notable features. First, it can take advantage of AT&T’s souped-up 3G network, which the carrier calls 4G because it can supposedly achieve 4G data speeds.

In my tests, in the D.C. and New York areas, the speed wasn’t especially impressive, averaging just a bit better than 3G speeds on other AT&T phones I’d tested.

There is also a fingerprint sensor built into the phone, which you can use instead of a pass code to secure the phone. It worked fine for me.

Overall, this is a very nice Android phone that can imitate a limited version of a laptop. That may be enough for some folks, but fall short for others.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

The iPad Now Can Take Command of Computers

Walter S. Mossberg — Thu, 20 Jan 2011 02:03:08 +0000

It has long been possible to control one PC or Mac from another, legally and with permission. Though the process can be tricky to set up, companies often use it as a maintenance and training tool, and some consumers use it to help others solve computer problems, or to reach back to their home or office machines while on the road to access information.

But what about remotely controlling a PC or Mac from the newest category of digital device, a multitouch tablet? Well, it turns out there are apps for that.

[ See post to watch video ]

Such apps have been around on super-smart phones like the iPhone for years, but phone screens are so small that using them to open and operate programs and folders on a Mac or PC is very frustrating, at least to me. The iPad, with its roomy 10-inch screen, is a different story. It actually has the real estate to make the process much more practical.

I’ve been testing a couple of these apps on my iPad, using them to remotely control Windows PCs and Macs at my home and office. In fact, I’m typing this paragraph in Microsoft Word on a Mac remotely from the iPad.

My conclusion is that these apps do work, but even on the large iPad screen, they’re too clumsy and confusing to use on a regular basis, mostly because touch-screen tablets aren’t a great match for the way traditional computers—designed for a mouse and a physical keyboard—work. Also, the apps have some functional limitations, and they are heavily dependent on the speed of the network or Internet connection, which can make them slow at demanding things like video.

A view of a Windows PC on an iPad via LogMeIn Ignition.

For my tests, I selected two apps squarely aimed at average consumers. One is called LogMeIn Ignition, and is the iPad and iPhone incarnation of a longstanding computer-to-computer remote-control product called LogMeIn. The other is called iTeleport. It has been around, under various names, since the early days of the iPhone, and now comes in an iPad edition as well.

Both apps get around the complexity of setup by installing a special free program on the computer you wish to control that talks to the iPad app. The apps can see and control all the computers on which you have installed companion programs. I found setup easy and the connections generally reliable and fast enough, except for video.

But the big drawback to these products is that they are clumsy in controlling the target computer. Each allows two basic methods for this. In one, your finger moves the computer’s mouse cursor and you click the virtual mouse by tapping. In the other, you can directly tap on things on the remote screen. In my view, LogMeIn was better at the first method and iTeleport was better at the second. But I found both clumsy and tedious in both programs, especially when I tried to combine controlling the remote computer with the frequent need to use touch to move the image of the screen around the iPad’s display.

LogMeIn Ignition costs a one-time fee of $29.99. The iTeleport app can be used free for 30 days, after which it costs either $2.99 a month or a $24.99 one-time fee. For the next seven days, iTeleport is running a sale that cuts the price to $1 a month, or $10 for the one-time fee.

Both apps can control multiple Windows or Mac computers, at no extra cost. For my tests, I used each to remotely access the same two Windows PCs and two Macs, both desktops and laptops. One limitation: neither app allows you to transfer a file from a computer to the iPad.

While there are some differences between the products, they are fundamentally similar. Once you log in, you see the remote computer’s screen on your iPad screen. In my tests, with both products, I was able to open Web pages, check email, view photos and use productivity apps. I also was able to print documents from the computers on my home printer, even while I was miles away.

In both apps, you pinch and zoom to enlarge or reduce the view of the target computer screen, and can rotate the image of the screen.

The iPad can’t play Flash videos, but these apps allow you to view such videos from your PC or Mac on the iPad. But there are catches. For one thing, neither program lets you hear audio from the computer through the iPad, so the videos (and music you play remotely) are mute. Also, in my tests, even over a fast connection, I could never get a video from the remote computer to play smoothly over either app.

LogMeIn also offers a version for Android, unlike iTeleport, and that allows audio to be transmitted. I tested this on a Samsung Galaxy Tab, and it worked.

One big difference is in the level of security or privacy the two apps offer. Both encrypt the remote connection, but LogMeIn requires you to sign in twice: once to its own service and once to the computer itself. iTeleport skips the computer login, so it feels less secure. In addition, iTeleport outsources its authentication to Google. You sign into the product using your Google credentials. This is simpler, but requires you to trust Google with the privacy of the contents of your computer.

Each program has special keyboards and shortcuts to add things to the iPad that computers use but the tablet lacks, such as function keys. Each also has various gestures you can use as shortcuts. But the overall effect is confusing.

Bottom line: You can control a PC or a Mac from an iPad, without any complex setup, using these two apps. But, unless you spend a lot of time learning to get good at it, the process is clunky and best used only when you absolutely must.

Find all Walt Mossberg’s columns and videos at the All Things Digital website, walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

For the iPad, Apps With Their Own Wow Factor

Katherine Boehret — Tue, 06 Apr 2010 23:01:46 +0000

In the days since the launch of Apple’s iPad Saturday, there has been an explosion of apps to run on it—3,000 and counting. They are mostly free and incorporate new ways of navigating one of the largest screens on a mobile device that relies solely on touch technology.

On this large canvas, people work differently and apps can behave differently depending on which way the device is turned. Apps can (and must) incorporate creative ways of navigating—in addition to the usual multi-touch gestures like flicking, two-finger swiping and pinching. Thus, although it runs most of the 150,000 apps already available for the much smaller iPhone and iPod touch, the iPad is spawning a new type of tablet-specific app.

[ See post to watch video ]

This week, I’ve been testing some of these iPad apps that give users novel ways to interact with the device. These are designed to take advantage of a larger touch screen by using things like fly-out menus, multi-panel layouts, 3-D images intermixed with text and newspapers that can be read almost as easily as their paper counterparts.

Since most of us haven’t used apps like these or a device like this before, many apps install with brief tutorials on how to navigate them. It’s obvious that the makers of these iPad apps are still tinkering with what works best for a large touch surface. And ads appear in several digital newspaper and magazine apps. Unless otherwise noted, the apps listed below are free.

News

Multi-tasking isn’t yet possible on the iPad, but the NPR app allows people to do certain things simultaneously. While browsing news stories, a player in the bottom portion of the screen lets you listen to programs, interviews or songs. I played Jakob Dylan’s “Women and Country” song while reading an article about NCAA basketball. Content can be saved to a playlist for future listening.

The Marvel Comics app

The Wall Street Journal app’s home page displays a horizontal row of newspapers representing the past seven days’ editions and a “Now” edition, with late-breaking news, all of which can be read when the iPad isn’t online. These editions are designed to use the full screen to display easy-to-read newspaper layouts and videos that play right within the articles. A finger swiped from the top down skips to a different section of the paper, while pinching any screen with two fingers returns to the home page. And you can save articles and sections. The WSJ iPad app also can access saved data from a WSJ.com account.

The app is free to download but requires a subscription for full access, which costs $4 a week or is free for a limited time to existing online or print subscribers.

The New York Times (NYT) app is called Editors’ Choice and looks like a roomier version of the newspaper’s iPhone app. Five icons at the bottom of the screen instantly jump to different sections of the paper, or you can flick a finger across these screens to page to more articles. It doesn’t require a subscription.

The USA Today app brings the Gannett Co. (GCI) paper’s color-coded blue, green, red and purple sections to the iPad. Its popular charts of information (called “Snapshots”) pop out from the bottom left of the screen and include polls that can be voted on using the device. The USA Today app looks less like the print edition of the paper and more like a list of news points with color photos beside each. This list can be scrolled with a simple finger flick up or down.

Magazines

Digital magazines on the iPad seem to be experimenting with different payment methods. Rodale Inc.’s Men’s Health, for example, is a free app and includes previews of magazine issues, but then it charges $5 to download the actual issue. Bonnier Corp.’s Popular Science app costs $5 up-front and includes an issue that must be downloaded within the app.

Popular Science really uses the iPad’s larger surface in creative ways. Instead of just letting you page ahead with each finger flick as if reading a regular magazine, you can read articles by flicking a finger down or across a screen. In some articles I read, images appeared to be floating in the background behind text. Two fingers flicking up from the bottom of the screen show shortcuts for a table of contents and previous magazine issues.

Music

Pandora’s iPad app makes good use of the device’s screen real estate by showing artist information, now-playing details, album art and a list of personalized radio stations all on the same screen. I found myself more likely to read about artists on the iPad than on my smaller iPod touch. But like many Pandora users, I like playing music in the background as I work on other tasks, and this isn’t possible on the iPad because it doesn’t allow third-party apps like Pandora to multi-task.

Entertainment

Scrabble app

The Marvel Comics app displays stunning, large illustrations and moves you across the screen to see them as if the comic is one continuous strip and there’s no division between one screen and the next. A finger swipe moves you ahead in a guided view that jumps you from one character’s dialog cloud to the next in the correct order. This app is a free download and a handful of free comic books come with it, but each additional book costs around $2.

Scrabble for iPad costs $10 and includes options for playing with friends by passing the iPad back and forth, and an additional free app enables connecting an iPhone or iPod touch to the iPad to use these smaller screens as tile racks. You can play against your Facebook friends or the computer, and things like “Best Word” and an option to shuffle tiles make the game a little easier to play for some. Scrabble will even play your iTunes music in the background while you’re dragging tiles onto the board using your finger.

With Real Racing HD, you see a 3-D view of racetracks and steer a car by leaning the iPad in the direction you need to turn (a built-in accelerometer senses where you’re moving the iPad). I played this $10 game while sitting in the back seat of a moving car and got a bit dizzy since the race is so realistic.

Education

A great example of how the iPad can be used for education can be seen in an app titled “The Elements: A Visual Exploration,” developed by Touch Press. This costs $14 and displays the periodic table of elements stretched across the screen. Selecting one element brings it forward and spins a dazzling image of it so you can see all sides of it. A link to the Web pulls in real-time information about that element.

iPad apps like The Elements: A Visual Exploration, above, make good use of the larger touch screen.

Others

Apple’s (AAPL) iBooks and Amazon.com’s (AMZN) Kindle are two terrific e-reader apps that bring digital books to the iPad. There’s a strong argument for using the Kindle app, since books bought through it can be accessed on a variety of platforms in addition to the iPad, all in sync right where you left off reading, while iBooks are currently limited to the iPad. But the books in iBooks are displayed in an arresting way, with animation that resembles real pages turning.

Pages, Keynote and Numbers are Apple’s versions of Microsoft Word, PowerPoint and Excel and they cost $10 each. When installed, these programs can convert documents from Microsoft’s (MSFT) formats and let you work on them. They present rich, PC-like features controlled by touch. Pages, also lets you convert the documents back to the original Microsoft format.

TruPhone and Skype will make calls over the Internet using the iPad when you’re online, and in one test, this worked relatively well.

The Houzz Inc. app is a digital look book for interior-decorating ideas that’s updated with current images of decorated houses. It displays large images of decorated rooms across the iPad’s screen, allowing you to search and save certain looks for offline access or sharing with others.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

More iPad Coverage »

Get Your Storage Out of the Cloud

Katherine Boehret — Tue, 23 Feb 2010 21:35:34 +0000

Ask anyone in the technology industry to talk about trends and “the cloud” is sure to come up in conversation. The cloud is a hip way of describing Web-accessible storage, and whether people know it or not, they’re using this more each day. Social networks save account information in the cloud. Photo-sharing sites store images in the cloud. Web-based email programs keep messages in the cloud. People also are starting to back up the contents of their computers to the cloud, which makes files accessible from almost anywhere using an Internet connection.

[ See post to watch video ]

Not everyone is gung-ho about storing personal data somewhere other than on their own PC. They might wonder who else can access the cloud’s contents and if the cloud is a truly reliable option for storage.

This week I tested Pogoplug (pogoplug.com), a $129 solution that lets people back up their digital files and access them via a Web browser, or mobile devices. It streams content through the cloud (Pogoplug servers), but never actually stores anything in the cloud. People keep their content on their own hard drive—the Pogoplug lets them access it elsewhere via the cloud.

For the most part, Pogoplug works like a charm. One downside is that files can be a bit slower to open from remote computers or mobile devices than on computers within the same network as the Pogoplug. But its single best attribute is its ability to do the job without trying to tell you every smart thing it’s doing in the background.

Unique Model

Pogoplug comes from San Francisco-based Cloud Engines Inc. and its business model is unlike other cloud-storage solutions. Pogoplug users pay upfront for the device and a hard drive of their choice, which is the storage device, and they never pay again. Other services store content in the cloud, making for faster remote access to files. But these services charge users monthly or annually for storage. ZumoDrive offers 2 gigabytes of storage free but charges annual fees ranging from $30 for 10 gigabytes to $800 for 500 gigabytes. SugarSync, a cloud-based synching program, also offers a free 2-gigabyte program, but charges from $50 to $250 a year for 30 to 250 gigabytes.

Pogoplug uses in-home storage with through-the-cloud access.

Cloud Engines sent me a hard drive for my testing: Seagate’s (STX) FreeAgent Go with 250 gigabytes of storage. This little rectangle costs $90 on Seagate.com or $69 on Amazon.com (AMZN), bringing my Pogoplug set-up total to $200. This is $180 less than just one year of ZumoDrive’s 200-gigabyte plan, or $50 less than SugarSync’s one-year, 250-gigabyte plan.

The Pogoplug is a white box with an electric pink strip running down one side and its underbelly. Three cables attach to it and run out to the wall socket, a router and whatever storage you choose (a hard drive or a small thumb drive). Each Pogoplug has four USB ports, allowing four hard drives or several USB hubs with additional USB ports to connect to the gadget at once.

A Mini Computer

The Pogoplug runs as a mini computer with its own processor that sends files out to the cloud for streaming whenever you want to see them. It creates thumbnails of photos and organizes media, making it easier to find on the my.pogoplug.com Web site. And Pogoplug also uses advanced networking to create a secure connection so people with firewalls and extra secure network settings can leave them just as they are.

Setting up Pogoplug is as simple as plugging in its three cords and pairing it with a computer. I shared with the Pogoplug at least 100 files from a Windows 7 PC and a MacBook Pro. I also set sharing to synchronize with Pogoplug whenever new files were added to designated files on my computers. All of this content was stored on the Seagate hard drive and neatly displayed on my.pogoplug.com.

Hunting for Files

This Web site looks sort of like a bare-bones version of iTunes. Three sections on the left—My Media; Show My Files (sorted into today, last week, last month, those I shared and those shared with me); and My Library—opened content in a large panel. Options at the bottom of the screen changed the way this content was displayed, and a search box enabled hunting through all types of files for specific words. I tried “snow” and found many results, thanks to photos taken of the recent storms in Washington, D.C.

Each file saved to Pogoplug is represented by a thumbnail image on the Web site and can be downloaded, shared or previewed by you or others with whom you share. Videos are, by default, shortened to 10-second previews, but an option in settings allows videos to always show in their full formats. An Upload button at the bottom lets people share content from whatever computer they are using to Pogoplug, and a Sharing button sends files to friends via email or social-networking sites including Twitter, Facebook and MySpace. Options let people set sharing so Pogoplug constantly updates friends whenever new data is added, like new photos added to an album.

Both Macs and PCs worked for me while I tested accessing Pogoplug on the three main browsers that run on both machines: Mozilla’s Firefox, Google’s (GOOG) Chrome and Apple’s (AAPL) Safari. Internet Explorer worked on Windows. I simply opened my.pogoplug.com, entered my username and password, and I could see all the files on the Seagate hard drive. A desktop app for the Mac or PC treats Pogoplug as a local drive, making it easy to drag and drop media to it.

Most common files types can be stored, accessed and shared through the Pogoplug. I tested sharing movies, music, photos, Microsoft Word documents, PDFs and others. These digital files can reside solely on the hard drives plugged into the Pogoplug. Computers in the same network opened files faster than computers or smart phones working in other places, but the wait wasn’t unbearable.

I also used a free Pogoplug app on the iPhone and Palm (PALM) Pre, and the interface was just as simple as the my.pogoplug.com site. A Pogoplug app also exists in the Android Market app store for Android phones, but the app for BlackBerry isn’t yet in RIM’s (RIMM) App Catalog and must be installed via the Desktop Manager. Even without an app, I used the iPhone browser to open shared files sent to me in emails, and had no trouble viewing images or listening to songs.

Pogoplug is a terrifically simple way to back up files and make them accessible from afar or on the go. Starting in March, Pogoplug will be capable of synchronizing and backing up content through the cloud service with other Pogoplugs located elsewhere. For instance, you can keep Pogoplug at home and one at the office and have a backup to your backup device.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

Parallels Zips Past Fusion in Running Windows on Macs

Walter S. Mossberg — Thu, 11 Feb 2010 02:04:07 +0000

One of the advantages of the Apple Macintosh is that it’s the only computer consumers can buy that is able to run both Apple’s own Mac operating system and Microsoft Windows on the same machine. That means that, if you prefer the Mac environment, but need to run a program only available in Windows, you can do so on the same Mac, and even at the same time.

For instance, while I am writing this column on a Mac laptop in the Mac OS, using the Mac version of Microsoft Word, I am also simultaneously running the latest versions of Internet Explorer and Outlook—which aren’t available for the Mac—in Windows, on the same machine. I can switch back and forth among these programs with ease.

[ See post to watch video ]

Now, the two most popular software products for accomplishing this feat, Parallels and VMware Fusion, have been updated to run faster, and to support the latest versions of the two operating systems, Apple’s (AAPL) Snow Leopard and Microsoft’s (MSFT) Windows 7. Each costs $80 and requires a Mac running an Intel processor.

I’ve been comparing these latest versions, called Parallels Desktop 5 and VMware Fusion 3, using each to run Windows 7 on the same Mac laptop powered by Snow Leopard. My verdict is that, after falling behind Fusion for awhile, Parallels is now the best choice again. In my tests, it proved to be both faster, and more capable of handling the heavy-duty visual effects in Windows 7.

Both programs work by creating a so-called virtual machine—a software version of a physical computer—on the Mac. Inside these faux PCs, you can install any of dozens of operating systems and the applications that run on them. That includes numerous versions of Windows, including Windows XP and Vista, and, now, Windows 7. In order to do this, you will have to buy separately a new, full (not an upgrade) version of Windows, which costs about $200.

VMware Fusion’s Aero feature with Flip 3D effect

Both programs can run either the full Windows desktop, or individual Windows programs with the desktop hidden. Parallels now comes with a new mode, called Crystal, which integrates the Windows system even more, by placing the Windows Start menu and system tray icons in the Mac’s own top menu bar.

These virtual-machine programs shouldn’t be confused with Apple’s own built-in solution for running Windows on a Mac, called Boot Camp, which also has recently been updated to handle Windows 7. Boot Camp can’t run the two operating systems simultaneously; you must reboot the computer to switch between them. That gives Windows sole control of the hardware when it’s running, but many people find Boot Camp inconvenient. I didn’t test Boot Camp for this review.

Fusion 3, from Silicon Valley company VMware (VMW), is a relatively minor revision. The latest version is mainly designed to add speed, simplify the interface, make it compatible with Snow Leopard and Windows 7, and to improve graphics performance. It achieves most of these goals, but I still found it ran more slowly with Windows 7 than it did with Windows XP. It also was significantly pokier than Parallels 5.

In addition, I found that Fusion had occasional trouble with the transparency effects in Windows 7, such as its ability to turn transparent Windows that are open so you can see your desktop. It also occasionally switched off Windows’ new Aero feature, which offers live previews of task-bar icons. It sometimes turned all my Windows desktop icons white momentarily.

The bigger story is the comeback of Parallels, which is made by a Swiss-based firm of the same name. It was the first virtual-machine program for Intel-based Macs, but got eclipsed by Fusion. Now, the fifth version of Parallels is much faster and much better at the sophisticated graphics upon which Windows 7 relies.

In my tests, on a 2008-vintage MacBook Pro with 4 gigabytes of memory, Parallels 5 started up and had Windows 7 ready to roll nearly two minutes faster than Fusion 3. Windows 7 Home Premium launched from a cold start within Parallels about a minute faster than it did inside Fusion. And, when I restarted Windows 7 with several common programs running, it took two minutes and 23 seconds in Parallels 5, versus over four minutes in Fusion 3.

Beyond that, I found Parallels 5 handled the graphical previews and transparent effects in Windows 7 more quickly and smoothly than Fusion did. The Aero previews of running programs in the task bar appeared more quickly.

Also, I found Parallels 5 played high-definition video in Windows more smoothly than Fusion did. It also seemed to slow down the Mac side of the computer less.

Parallels isn’t perfect. In particular, it displays a black screen for a bit during start-up, something the company says it hopes to fix. And, while it shares the Mac’s printer, it confusingly mislabels it.

Neither of these programs is the answer for Mac owners who want to run the latest heavy-duty games or other graphics-intensive programs in Windows 7. For them, I recommend either Boot Camp or a separate Windows PC.

But, if you’re looking to run typical, everyday Windows programs on a Mac without rebooting, Parallels 5 is now the best solution.

Find all of Walt Mossberg’s columns and videos online, free of charge, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Plastic Logic (Finally) Shows Off The Que, Its (Very Expensive) Kindle Competitor

Peter Kafka — Thu, 07 Jan 2010 16:27:21 +0000

After promising to deliver its take on Amazon’s Kindle for a couple of years, Plastic Logic is finally delivering: Here comes the Que proReader, which the company promises is “more than an eReader”–it’s a “paperless briefcase.”

So what does that mean?

At this point, Plastic Logic, which has raised more than $200 million from investors, is well behind Amazon (AMZN), Sony (SNE) and even Barnes & Noble (BKS). So the company is trying to distinguish the Que by positioning it as a “business” device. Which also means expensive: Plastic Logic is asking consumers to pay up to $800 for the initial versions.

The big idea: Not only can you read your books and newspapers on the device, which features a touchscreen and e-ink display, but you can work on Microsoft (MSFT) Word, Excel, etc., documents. Plastic Logic also promises “interoperability” with Research In Motion’s (RIM) BlackBerry, though it is a little vague about how this will work.

That is, the company is positioning the Que as something akin to a netbook that happens not to have a keyboard (this sounds familiar).

In CEO Richard Archuleta’s words: “The e-readers that you see today are great reading devices. They’re great for reading ebooks. They’re great for casual reading. But what about folks who need to read”–that is, grownups who need to get some work done?

The device is neither thinner nor lighter than competing e-readers, which for Plastic Logic was a conscious choice. It is, however, much more expensive: A four-gigabyte version will go for $649 and an 8GB version will cost $799.

Amazon’s Kindle goes for $259, as does Barnes & Noble’s Nook; Amazon’s larger DX device costs $489. Sony’s “Daily Edition” reader sells for $399.

As previously announced, the Que will connect to an electronic bookstore run by Barnes and Noble. The more expensive version will feature a wireless connection provided by AT&T (T). Plastic Logic says the devices will ship in mid-April.

Notably absent from a long list of publications that have agreed to provide versions for the reader: The New York Times (NYT). Also missing, at least right now: Condé Nast and Time Warner’s (TWX) Time Inc. News Corp.’s (NWS) Dow Jones unit is offering both Barron’s and The Wall Street Journal (Dow Jones owns this Web site).

More on Plastic Logic here. Press release here and below:

Introducing the QUE™ proReader
More than an eReader, QUE is uniquely designed as an essential tool to lighten the workload of mobile professionals.

Sleek industrial design, intuitive user interface, powerful applications and QUE Store define a premium business reading experience. | 7 January 2010
CONSUMER ELECTRONICS SHOW, LAS VEGAS, NV – JANUARY 7, 2010 – Plastic Logic today unveiled QUE™ (pronounced “Q”), the world’s first proReader. More than an eReader, QUE is designed specifically to provide a premium reading experience and access to content anywhere anytime, while simplifying the multi-faceted lifestyle of business professionals–and to literally lighten their workload.

With its sleek 8.5 x 11 inch form factor, crisp large touchscreen display, intuitive user interface and powerful tools, QUE stands out in the crowd. QUE is currently on display at the Consumer Electronics Show in Las Vegas (Central Hall of Las Vegas Convention Center at Booth 11840 anchoring the e-Book Techzone).

“Today we are introducing two major advancements: the birth of a new market category, the proReader, and a milestone in the evolution of plastic electronics,” said Richard Archuleta, CEO of Plastic Logic. “The QUE proReader was built from the ground up for people who need to read. Starting today, mobile professionals can look forward to a paperless briefcase, a lighter load, and a better way to work.”

Like paper, only better?: The inspiration for QUE was an age-old but perfect business tool: a simple sheet of paper. QUE was designed to have the benefits of paper, but without the weight and clutter. Just like paper, QUE is easy to hold and feels good in your hands. But it’s easier to search and find exactly what you’re looking for.

The size of a pad of paper, about 1/3 inch thick, and weighing less than many periodicals (about a pound), QUE features a 10.7-inch shatterproof plastic display–the largest display in the market.

Exclusive plastic display technology: ?The patented plastic display technology in QUE has been 10 years in development, since Plastic Logic’s founding by researchers from the renowned University of Cambridge (UK) Cavendish Labs. The unique plastic displays are produced in Plastic Logic’s world-first commercial scale plastic electronics manufacturing facility in Dresden, Germany. Combined with E Ink Vizplex® technology, they produce an outstanding reading experience that looks and reads just like paper even in direct sunlight.

QUE Design: A celebration of black and white print. ?Designed through a unique collaboration between Plastic Logic and IDEO, the QUE design was inspired by black and white print—a communications standard that is both classic and timeless. In addition to being the easiest to read, black and white is often the most visually striking combination.

“We wanted to highlight the optical qualities of plastic,” said IDEO’s Caroline Fagiello, who serves as Plastic Logic’s acting creative director. “Think of pools of black ink captured in a glass ink well against a crisp sheet of white linen paper.”

Plastic Logic created QUE to feel as natural in your hand as a pad of paper, while conveying the level of premium quality craftsmanship of a fine pen. Its proprietary user interface is as intuitive and easy as paper and ink.

The simple, but powerful QUE user interface is uniquely designed for functionality in the day-to-day world of the business professional. Its signature home view provides your appointments for the day and all of the information you need, including a customized view of your content–your daily newspaper, magazines, and other essential materials–as well as immediate access to the QUE Store to get what you need whenever you need it.

All your content, all the time?Designed for more than good looks, QUE provides instant access to the content busy professionals need at their fingertips all day long–all their content anywhere any time: Read a newspaper over morning coffee. Review your appointments imported from Outlook. Have every document you need when you need it. And at the end of the day, relax with a good book.

In addition to highly valued business and professional newspapers, periodicals and eBooks, QUE supports reading and annotating document formats business users need (including PDF, Microsoft Office, ePub documents and more). With the QUE software, it’s easy to quickly convert and transfer content from your PC, Mac™ computer, or BlackBerry® smartphone to your QUE.

The standard 4GB QUE model can hold up to 35,000 documents or the equivalent of up to 35 filing cabinets worth of documents. If your paper-laden briefcase and file cabinets are bulging at the seams, the 8GB model holds up to 75,000 documents or the equivalent of the contents of up to 75 filing cabinets¹.

Powerful tools for interacting with your content?. Storage means nothing if you can’t easily access your documents. Thanks to its proprietary touchscreen interface, QUE makes it simple to find reports, spreadsheets and presentations with just a few taps of a finger. And QUE is always on when you need it: its battery can last days, instead of hours.

QUE has integrated reviewing tools and features that maximize efficiency. Add a note and use the virtual keyboard to include your comments, highlight text, scribble free form, and even add a stamp to emphasize a point. No stylus needed. And if that massive spreadsheet with the tiny font is too small, just zoom in for a close-up view. With QUE, it’s easy to instantly go back and forth between documents.

Wireless access to leading publications, professional content on the QUE Store?The QUE Store offers a rich collection of reading material especially geared to the business professional. QUE users will be able to connect to fresh content on-the-go, on the QUE Store: to search, purchase and download wirelessly via Wi-Fi and AT&T’s 3G network².

Powered by Barnes & Noble, the QUE Store offers instant access to the world’s largest eBookstore, in addition to many business and professional newspapers, books, and periodicals. Additionally, Plastic Logic is partnering with Olive Software and premier publishers to give QUE users a richer content and reading experience that is optimized for QUE.

Today, Plastic Logic is announcing new partnerships with some of the leading business publishers and publications, including the Down Jones company and the Wall Street Journal, Barron’s, and All Things Digital, as well as Forbes and Fast Company. Rounding out new partnerships are the Sporting News and major regional newspapers, including the Sacramento Bee, Miami Herald, and San Jose Mercury News.

These publications join previously announced strategic partnerships with Financial Times, USA Today, the Detroit Free Press and Detroit News, MIT Technology Review, Popular Science, and IDG publication titles including CIO, Network World, and Computerworld. A full list of content partners can be found at PlasticLogic.com.

Publications on the QUE Store are available ranging from one-time use to ongoing subscriptions.

EXCLUSIVE: QUE truVue–Setting the standard for eNewspapers?The QUE proReader enables newspapers, magazines, and other types of content to have a richer reading experience that is symbolic of their print editions, complete with photos and formatting. The QUE truVue standard, enabled by the Adobe Reader Mobile SDK, provides the familiar look and feel of print publications, and makes eReading easier and more enjoyable.

“Since our inception 27 years ago, USA TODAY has offered a reading experience that millions of people rely on and enjoy, so it’s really exciting that there is an eReader platform that delivers our content the way it’s supposed to look and feel,” said Dave Hunke, president and publisher of USA TODAY.

“Forbes has always been at the forefront of embracing and adopting new media and new platforms; eReaders represent that next generation platform to deliver our content,” said Nina La France, Vice President Consumer Marketing for Forbes. “The QUE proReader caters to our audience: people who are busy, active, mobile, time-starved, and consume content at a great clip. The proReader gives them the full content experience and new capabilities to stay ahead.”

The QUE starts here?Beginning today, preorders for the QUE proReader may be placed at the QUE Store. Beginning in mid-April 2010, QUE will be available for shipping. Later in 2010, QUE will be available through the Barnes & Noble stores nationwide and online at Barnes & Noble.com QUE.com.

The price for QUE will range from $649.00 for the 4GB QUE model with WiFi that holds up to 35,000 documents, to $799.00 for the 8GB QUE model with WiFi and 3G that holds up to 75,000 documents.

To complement its iconic look and profile, Plastic Logic has also designed an entire line of QUE premium accessories, including three carrying cases to match any busy lifestyle. In addition to their classic elegance, the cases protect your QUE from dust, scratches and everyday wear and tear. QUE accessories are available on the QUE store at QUE.com.

Additional information, including high resolution images, are available at PlasticLogic.com.

Court Affirms Injunction Against Microsoft

Brent Kendall and Don Clark — Wed, 23 Dec 2009 00:49:35 +0000

A federal appeals court on Tuesday affirmed a $290 million patent-infringement judgment that will bar Microsoft Corp. (MSFT) from selling current versions of its flagship Word software.

Microsoft said it has been preparing modified versions of the affected programs that should be ready when the injunction goes into effect on Jan. 11, allowing sales to continue without interruption. The company also indicated the ruling shouldn’t affect its highly anticipated Office 2010 software, due out next year. It also doesn’t affect copies of Word that have already been sold.

The U.S. Court of Appeals for the Federal Circuit on Tuesday affirmed a ruling in a case brought by i4i Inc., a Toronto-based technology company that convinced a Texas jury last May that recent versions of Microsoft Word infringed a company software patent that deals with manipulating the architecture of a document.

Read the rest of this post on the original site

ZumoDrive Service Is a Silver Lining In 'Cloud' Storage

By Walter S. Mossberg — Thu, 03 Dec 2009 02:15:28 +0000

As people acquire multiple digital devices, including tiny netbooks and super-smart phones, it becomes harder to coordinate all their documents, music and photos so they have access to them from whichever device they’re using at the moment.

People resort to all sorts of time-consuming methods for doing this. Some email the items to themselves. Others copy them to USB thumb drives and manually transfer them to each machine. Still others use Internet-based, or “cloud,” storage, uploading all their photos to a service like Flickr or Facebook, or using Web-based productivity programs like Google Docs (GOOG). And some use Web-based backup, storage or synchronization services.

Each of these methods, even the cloud-based ones, has limitations and frustrations. Some are complicated, or work only with certain kinds of files. Others work only when you have a Web connection, or don’t replicate your preferred folder structure. Still, others work OK with standard files and folders, but have trouble with specially arranged content, such as music that is organized in a jukebox program.

I’ve been testing a cloud-based service that attempts to solve these problems. It is called ZumoDrive, and it comes from a small company called Zecter Inc. A new version is due out this week that aims to add some capability and make the task simpler.

ZumoDrive mimics a standard physical hard disk, which can contain numerous folders and files. It works on Windows, Macintosh or Linux computers, and also comes in a more limited version for the Apple iPhone. It presents itself as a standard hard-disk icon on all your computers. But it’s actually a single, identical virtual hard disk that lives on the company’s servers, not on the computers themselves. The files it contains are rapidly streamed down to your machines when you need them.

I tested the service on a desktop Windows PC, a netbook, two Mac laptops and an iPhone. I generally liked ZumoDrive and found it easy to use, and pretty fast. But I ran into a few glitches, and it can be pricey. The new version will offer 2 gigabytes of storage free, but will cost a monthly or annual fee for more storage, ranging from $30 a year for 10 gigabytes to $800 a year for 500 gigabytes.

Also, like all cloud-based storage, ZumoDrive isn’t fully accessible when you’re offline. It caches, or automatically downloads, some recently used files, making them available offline. But you may want to open a document or play a song that is available only when you are online.

There have been online storage services for years, including some that could appear as desktop icons. In particular, ZumoDrive competes with somewhat similar services such as SugarSync and DropBox. But it’s different.

Unlike DropBox, it doesn’t require you to remember to place files in a single, special folder. You can link your existing folders to the ZumoDrive. And, unlike SugarSync, it doesn’t copy all your shared files to the hard disks of all your computers. It keeps the files in the cloud.

Compared with SugarSync, which I also like, ZumoDrive uses much less of your hard disk space, and does a better job with iTunes libraries. But SugarSync doesn’t require you to be online to use the files it synchronizes, though it also keeps a backup copy that you can access from the Web.

You don’t need to learn any special techniques to use ZumoDrive. Your computer sees the ZumoDrive as if it were a physical hard disk, so you can add and delete files to it in the normal ways. A program like Microsoft Word (MSFT) also sees it as a normal disk, and can open files from, or save them to, a ZumoDrive without a second thought.

And, because a ZumoDrive can be large without taking up much space on your local drive, it is especially nice for netbooks, which may offer relatively little storage. It also allows you to share folders with others, and encrypts the data you store on it, for security.

To use ZumoDrive, you first upload all your key stuff from your main computer. Then, once you install the small ZumoDrive program on your other devices, all those file names show up on your screen and can be fetched from the cloud when you like. You can add files and folders from the other computers as well. And you can also access your files via a Web site or an iPhone.

You can link folders on your computers to identical folders on your ZumoDrive, and they will stay in sync, so you can keep using the folder structure you’re used to, and it will be up-to-date on the ZumoDrive.

ZumoDrive understands how to handle and centralize your iTunes music library. In my tests, I uploaded an iTunes library of about 900 songs from a Mac at my home, and was able to play the songs on a Windows XP netbook that had no music stored locally.

I ran into some glitches and limitations, all of which the company says it is fixing. For instance, at first my netbook didn’t fetch all the iTunes songs.

But, all in all, ZumoDrive is a harbinger of the new world of cloud computing, and it is worth a look.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Apple’s New iMac, MacBook Grow Better, Brighter

Walter S. Mossberg — Thu, 22 Oct 2009 02:02:03 +0000

This is the week when Microsoft finally starts selling Windows 7, its much-improved successor to the disappointing Vista version of Windows. PC makers, who have suffered from Vista’s poor reputation, will begin touting models that come with Windows 7, which I praised in a detailed review earlier this month.

But Microsoft’s (MSFT) historic rival, Apple (AAPL), isn’t sitting still. After releasing its own new operating system, Snow Leopard, in August, Apple this week is rolling out new versions of two of the best- known Macs: its iconic all-in-one iMac desktop, and its least-expensive laptop, the MacBook.

[ See post to watch video ]

Though both new Macs sport important improvements, they are evolutionary, not revolutionary, and neither follows the industry trend toward bargain-basement prices. The MacBook is still $999, and the iMac still starts at $1,199, though the company is giving users more power and features at those same price points. You can pay much less for laptops and desktops from competitors like Dell (DELL) and Hewlett-Packard (HPQ).

Apple is, however, introducing one revolutionary product this week: a $69 mouse called the Magic Mouse. It’s the first mouse I’ve seen whose entire surface acts like a laptop trackpad, and allows fingertip multitouch gestures for scrolling and flipping through lists, photos and Web pages on the screen, while still performing traditional cursor movements and clicking. This mouse comes with the new iMac and will be usable on most other Macs as well, once Apple offers a software update for them. It worked well for me.

I’ve been testing these new computers for a few days, and I can recommend both. The new iMacs have spectacular screens that are larger and sport much higher resolutions than those on their predecessors. They also add more memory capacity, bigger hard disks and faster processors.

The new $999, 13″ MacBook now includes most of the key features of the similar-sized MacBook Pro, which costs $200 more. These include a large multitouch trackpad, significantly enhanced battery life, and a brighter screen. Despite its lower price, the lowly MacBook comes with a 56% larger hard disk (250 gigabytes versus 160) than the Pro model.

The New iMacs

Apple has kept the basic design of the iMac, which looks like a stand-alone monitor but has a powerful computer built in. But the new models have larger, wider screens that have been re-sized to match up with high-definition video. The $1,199 base model has a 21.5″ screen, compared to the old 20″ screen, and has 17% higher resolution.

The highest-priced models, at $1,699 and $1,999, have huge 27″ screens, versus 24 inches for the older models, and they have a 60% increase in resolution.

The $1,199 base iMac has 4 gigabytes of memory, double the amount in the prior base model, and a 500 gigabyte hard disk, up from 320 gigabytes. The costlier editions have a one terabyte hard disk, which is roughly 1,000 gigabytes. The top model has a more powerful graphics card and a heavy-duty processor.

All the iMacs now have slots for SD flash memory cards, and the large-screen models can act as external monitors.

In my tests, using a 27″ model, the machine was fast and the screen was brilliant at displaying hi-res photos and high-definition video. Its width allowed me to treat it like two monitors, with, say a Microsoft Word document on the left and a Web page on the right.

One downside: the $1,499 model now has a smaller screen—21.5″ versus 24″—though it has a larger hard disk and better graphics card.

The New MacBook

This 13″ laptop, like its predecessor, is shiny white plastic, but has been redesigned to have more-rounded edges and a rubbery non-slip bottom. It now has the Pro’s large Apple trackpad, which acts as both a huge mouse button and a surface for fingertip gestures like two-finger scrolling, and resizing and rotating photos. It’s still 1.08″ thick—but is a bit longer and wider than the older model, though it weighs less: 4.7 pounds versus 5 pounds.

Apple has dropped the FireWire port from this machine, as well as its ability to be run via a remote control. And it still lacks an SD card slot. But it now has a large sealed battery that Apple claims can last up to 7 hours between charges. On my tough battery test, where I turn off all power-saving features and play music constantly, the MacBook lasted just over five hours. In normal use, I estimate it could easily top six hours.

In my tests, this MacBook was fast and reliable using a wide variety of programs. It started up cold in a mere 22 seconds, and was ready to go after a restart, with several programs running, in 44 seconds. For anyone on a budget, it’s a better deal than the 13″ MacBook Pro, especially considering its larger hard disk.

These new models now round out a full line of refreshed Macs, but they will face stiff new competition from a horde of PCs running the new and better version of Windows.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Another One of These Cloud Computing Rants and You’ve Got Yourself a Stand-Up Routine, Larry

John Paczkowski — Fri, 02 Oct 2009 18:38:43 +0000

The passing of a year hasn’t much changed Oracle (ORCL) CEO Larry Ellison’s opinion of cloud computing. Remarking on the industry’s sudden fascination with the concept at Oracle OpenWorld last September, Ellison reduced it to a thin sheen of windshield condensation.

“The interesting thing about cloud computing is that we’ve redefined cloud computing to include everything that we already do,” Ellison said. “I can’t think of anything that isn’t cloud computing with all of these announcements….These people who are writing this crap are out there. They are insane. I mean it is the stupidest. Is it ‘Oh, I am going to access data on a server on the Internet.’ That is cloud computing?…Maybe I’m an idiot, but I have no idea what anyone is talking about. What is it? It’s complete gibberish. It’s insane. When is this idiocy going to stop?”

In conversation with former Sun (JAVA) CEO Ed Zander at a Churchill Club event a little over a year later, Ellison expanded on those remarks, suggesting that if the cloud is anything, it’s a cloud of BS.

Cloud’s water vapor….Cloud computing is not only the future of computing, it is the present and the entire past of computing.

…Salesforce.com has been around for a decade. And so has NetSuite…and people are saying, “Well, that’s cloud computing.” Google is cloud computing. Everyone is cloud computing….Everything is in the cloud now….It’s this nonsense.

…But it’s not water vapor. All it is is a computer attached to a network. What are you talking about? I mean, what do you think Google runs on?…Water vapor? It’s databases and operating systems and memory and microprocessors and the Internet!

…And the VCs, I love the VCs. [They ask their start-ups] “Oh…is that cloud?” [And the start-ups go] “Oh! Oh! Microsoft Word! Change ‘Internet’ to ‘cloud’! Mass change. Give it back to these nitwits on Sand Hill Road.”

…What do you mean by “cloud computing”?…All the cloud is is computers on a network.

Our industry is so bizarre. They just change a term and they think they’ve invented technology….You can’t just come up with a [slogan] like “Let’s call that ‘cloud.” [But] it sure beats innovation.”

Below, the full video. Ellison’s rant begins around the 45:54 mark.

A Program That Makes Your Inbox Less Scary

Katherine Boehret — Wed, 09 Sep 2009 04:02:03 +0000

For many people, email is the main way they communicate with friends, co-workers and family members. It contains bills, class assignments, trip itineraries, photos and love notes. But as much as it gets used every day, the software that we utilize to read and sort our email isn’t as clever or time-saving as it could be.

This week I tested Postbox 1.0, a program designed to handle your email in a smart, helpful manner. Starting Wednesday, this program is available at www.Postbox-Inc.com. Postbox sorts through your email and detects its contents so you can see Web links, photos, contacts and other items themselves with one button click—whether Microsoft Word (MSFT) documents, PDFs or spreadsheets—without digging through messages. Since its inbox is constantly being indexed, all search queries return near-instant results.

Postbox uses an Inspector Pane on the right side of each email to extract and display elements like images, attachments and contact information.

Postbox’s founders come from Mozilla Corp., maker of the popular Firefox browser, so Postbox is based on Mozilla technology and its security standards. Email is indexed locally on your computer, so none of it is sent back across the Web to Postbox. It uses Content Tabs (tabs are another feature borrowed from Firefox) to help visually organize folders, messages and content extracted from those messages. It displays the most important elements of each message in a right-side panel. Received emails can even be edited so they aren’t sitting in your inbox with subject lines like, “Fw: Re: Re: Sept.” Instead, you can rewrite the subject to something like “Flight times.”

But this program isn’t free like Gmail, Hotmail or other Web-based email programs, nor does it come preloaded on a computer the way Apple Mail (AAPL) is on every Mac. Users can try Postbox for a free 30-day trial period after which each license costs $40, allowing one person to use their license on multiple computers (i.e. at work, at home, on a laptop). For another $20, a Family Pack option will give up to five family members use of Postbox. An additional $25 buys a Lifetime Upgrades plan that entitles you to receive free of charge any major version of Postbox that’s released; other nonmajor releases are free upgrades.

I used Postbox on a Mac and a Windows Vista computer, filling it up with thousands of emails from Gmail, Hotmail and .Mac accounts. It didn’t run properly on my company-issued computer, which is plugged into a network firewall. Postbox says it supports open protocols like IMPAP, POP and SMTP, and that it would work with Microsoft Exchange if Exchange were set to use those open protocols.

For all of Postbox’s terrific features, it can be hard to suddenly see your email in a different way since most of our email programs haven’t changed much in years. Outlook, for example, has plenty of hidden features that many people never learn how to use. Postbox seems to know how slow users are to adapt to change and so it reveals many of its features whenever it gets the chance.

For example, Postbox pops up an alert that shows you how to connect this email program to Facebook and Twitter so that you can post status updates or tweets without leaving your email. These connections also let Postbox try to pull one representative photo for each of your email contacts by matching a name in an email with someone’s Facebook or Twitter name—if you follow the person. It also uses photos assigned to contacts in the Mac OS X address book, which is used by Apple Mail.

Or take a feature in Postbox called Topics. This is a way of auto-organizing messages into different groups after you label them as being part of a certain topic, say “Mom’s Birthday.” All messages in an email conversation are grouped into “Mom’s Birthday,” as are any future responses to the same conversation. Postbox gives you three ways to label an email conversation as being part of a certain topic: from the toolbar, using a Topics button in the message header or by pressing “T” from within a message. You can also select a topic as you’re composing an email, pre-sorting that conversation into a designated topic.

Not everyone will like Topics because, however helpful the feature is, it makes the user do more work when he or she just want to get through a huge pile of unread emails. Labeling each email with a certain topic doesn’t take long, but it’s still an extra step. I would like Postbox to create automatic topics for sorting emails. For example, I recently sent and received at least 50 emails related to rescheduling tennis matches. Even though all the messages had the word “tennis” in them, not all of them were related to the same email, so they wouldn’t sort into the topic I created, “Tennis Make-Up.” Postbox says it has considered automatic options like these and may try to incorporate something similar in future versions of the product.

If my 30-day trial ran out tomorrow, I’d miss Postbox’s Inspector Bar the most. This feature works like a filter, instantly sucking out the most important parts in each email—including messages, attachments, images or links—and displaying them in a blue, right-side panel.

Another useful tool in Postbox is the Compose Sidebar. This also appears as a right-side panel but it shows up when someone is writing an email. This panel can display attachments, images, links or contacts found in all emails so you can simply drag and drop that item into your email as you’re composing it. This took me a while to get comfortable using because I’m so used to hunting through emails for things that I need to find. But once it became a habit, I found myself using the Compose Sidebar often.

If you have Postbox running in the background and you get an email, small notifications appear in the bottom left of your screen telling you which email account received the message and who sent it.

In the Content Tabs, which fill up with all attachments, images, links or contacts found in your indexed email, a feature called the Action Bar lets you save, send, or instantly glance at a document. This saves you from opening each email and its attachment, a process that sometimes requires opening a slow-to-open program to see the document. A slider in this Action Bar lets you adjust the size of images from small to large.

Postbox shines a unique light on email and the way we work with it every day. Not all of its features will come naturally for long-time users of the same email program. But for someone who wants a fast search option built into email, Postbox is a winner.

Edited by Walter S. Mossberg.

Email mossbergsolution@wsj.com

Microsoft Barred From Selling Word, but Not From Making Great Fake Web Videos

Peter Kafka — Wed, 12 Aug 2009 11:21:06 +0000

Planning on buying a new copy of Microsoft Word? You may want to hurry up: Redmond will be barred from selling the software in the next two months–if the company isn’t able to overturn a Texas judge’s ruling.

Judge Leonard Davis of the U.S. District Court for the Eastern District of Texas ordered a permanent injunction yesterday that will ostensibly prohibit Microsoft (MSFT) from selling Word within 60 days. It’s the result of a lawsuit filed by Toronto-based i4i, which claims that Microsoft violated a patent it owns regarding XML files. Microsoft is also supposed to hand over $290 million in damages.

There are more details from SeattlePi.com (still extant!) and TechDirt. But the most salient point here is that this is a ruling on a patent lawsuit filed in eastern Texas, which generally exists in its own orbit when it comes to patent lawsuits. So odds that this one will stick are awfully low.

Other equally important news: This footage of a guy in a wetsuit zipping down a giant water slide, up a wooden ramp and flying hundreds of feet through the air before landing in a kiddie pool is not real. It’s just a viral ad for Microsoft Germany.

But it’s pretty cool.

Quickoffice Brings Editing to iPhones, But Put It on Hold

Walter S. Mossberg — Thu, 07 May 2009 01:04:03 +0000

I am typing these words in a full-fledged word processor on an Apple iPhone. It’s a third-party app that allows you to edit, format or create Microsoft Word and Excel documents, and then send them back to a PC or Mac where they can be opened in Word or Excel. Oh, and it has cut, copy and paste in its word processor — a capability long missing from the iPhone that isn’t due from Apple (AAPL) itself until this summer.

[ See post to watch video ]

Devotees of older smart phones, tired of iPhone hype, will be quick to note this is no innovation. Devices like Windows Mobile phones, Palm (PALM) Treos and BlackBerrys have made these abilities available for years. But, for the 37 million iPhone and iPod Touch owners, it’s potentially a major step forward, closing a hole in a hand-held computing platform that is otherwise more elegant and versatile than any other.

This new app, called Quickoffice, has some nice features. Its cut, copy and paste function is very well designed. It can save files locally on the phone. It has a built-in email function for sending files to others, and it can upload or download files to and from a PC or Mac, or to and from online storage.

But there’s a catch. While Quickoffice, which is also available on other platforms, did work OK in my tests, it has some major drawbacks that keep me from recommending it right now. The product’s maker, Quickoffice Inc., acknowledges these and is working to fix them by summer. But, especially because Quickoffice costs $19.99, a Rolls-Royce price in the iPhone’s app store, you might want to hold off on buying it until the fixes are in place.

In particular, Quickoffice can’t simply load and edit any Word or Excel file you receive as an email attachment. The company claims this is a built-in iPhone limitation, but it’s still a big problem for users. Instead, to get files into Quickoffice for editing, you have to transfer them using a Wi-Fi network from your PC or Mac, or from the iDisk online storage feature of Apple’s MobileMe Web service, which costs $99 a year.

Also, amazingly, Quickoffice shipped without any automatic typo-correcting function or spell checker. For various technical reasons, it couldn’t even use the one built into the iPhone. So, you have to do a lot of correcting of typos once the file gets onto a computer. For instance, the first words of this column, as originally created in Quickoffice, read: “I am typing these words in a full-feledged word pricessor … ” I had to clean them up in Word on my laptop.

The Quickword app on iPhone

And, while you can view a text or spreadsheet file in landscape mode, you can do only limited editing of text documents in this mode, and no editing at all of spreadsheet documents viewed in landscape.

Quickoffice for the iPhone consists of three modules. One is Quickword, the word processor. The second is Quicksheet, the spreadsheet program. These two, also separately available from the app store at $12.99 each, can handle standard Microsoft (MSFT) .doc and . xls files, but not Microsoft’s newer .docx and .xlsx formats. The third module, called Quickoffice Files, merely transfers and displays files, but doesn’t allow editing or creating them. It handles a much wider variety of file types, and is sold separately for $1.99.

Cut, copy and paste is implemented nicely. You simply double-tap to select a word or triple-tap to select a paragraph. Small dots appear at either end of the selection, allowing you to expand or contract the selected section of text. Once your selection is done, you can then cut it or copy it, or change its formatting. To cut or copy your selection, you just choose cut or copy from a popup menu. To paste, you tap once elsewhere in the document, and then select Paste from a popup menu. You can paste text copied or cut from one Quickword document into another, but not into any other app on the iPhone. (Apple will add that ability this summer.)

Quickword is the better of the two main modules. It has an impressive suite of features, including the ability to bold or italicize characters, change fonts and colors, create bullet points, and undo or redo changes. All of this formatting was retained correctly when I transferred the files to a computer, and vice versa. Quickword doesn’t have every feature of Word on a computer, but its feature set is strong.

Quicksheet has 125 functions. It also does formatting of cells well, and has undo and redo. Again, it isn’t as powerful as Excel, but its capabilities are decent. Unfortunately, unlike in the word processor, I found some problems in Quicksheet. In one simple spreadsheet I imported, it failed to properly display text that stretched across multiple cells, and failed to do a simple recalculation that worked perfectly in Excel. Also, it lacks cut, copy and paste.

Getting documents into the app is a pain. Unless you have a MobileMe account, on either Windows or Mac, you have to type a geeky numerical address into a Web browser and then choose a file from your computer using the browser page that comes up.

Quickoffice is an OK start, but it needs a lot of work.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Using Publisher Documents on a Mac

Walter S. Mossberg — Wed, 18 Feb 2009 22:52:02 +0000

There’s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I need to use Microsoft Publisher documents on my MacBook. Unfortunately, I can’t figure out how to do this. I have tried to run it on Microsoft Word, but this didn’t work.

As far as I know, neither Microsoft nor Apple nor anyone else makes a native Mac program that can open or edit Microsoft Publisher documents, which use their own special format, rather than any common cross-platform format.

However, there may be some workarounds. If you own or can borrow a PC and a copy of Microsoft Publisher, you could export the documents as PDF files from within Publisher, and then open them on a Mac. Or you could run Publisher itself on your MacBook, since Macs can run Windows and Windows programs, if you buy and install Windows.

Your Mossberg Solution column recently recommended an add-on for Firefox called Surf Canyon that improves searches. But I am wondering if it’s safe to use, since it is labeled “beta.”

I have been using Surf Canyon in Firefox for months, without any problems. (It also works in Internet Explorer.) You are correct that it’s a beta, but that label doesn’t usually mean a product is unsafe, just that it’s incomplete or unpolished. In the old days, a “beta” product was usually pretty flaky and available only to a very small number of testers until the kinks were worked out. Now, especially with Web-related products, a “beta” is often just another word for version 1.0 of a product. It is open to all, and may not work perfectly, but is usually not dangerous to your computer.

Is there a legal way to use a smartphone as a modem for a laptop?

Yes, indeed. It depends on your carrier, and your plan, and your phone, but it can be done, perfectly legally, either using a cable or Bluetooth wireless to connect the phone to the laptop. Note that, depending on your plan, the carrier may well charge you an added monthly fee for this privilege. Also, the speed of your connection may be a bit slower than the speed you’d get from a cellular data card you insert directly into the laptop or from one that’s built in.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Palm Pre's New Operating System

Walter S. Mossberg — Thu, 15 Jan 2009 00:44:02 +0000

Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

Does the new Palm Pre smart phone use the traditional Palm operating system and the many programs that have been written for it?

Palm’s Pre, which is due out later this year to compete with the iPhone and the BlackBerry, doesn’t use this older software, which was once the best smart-phone operating system, but has grown stale. It uses an entirely new operating system called the Palm webOS, which will have to attract developers willing to write new programs for it. It is a clean break from Palm’s previous hardware and software.

How does the Clickfree computer backup system you covered last week compare with Apple’s Time Machine or online backup services like Mozy or Carbonite?

Clickfree simplifies the chore of backing up files to an external hard disk. However, as I noted in the review, it doesn’t back up your whole hard disk, it doesn’t work automatically in the background, and it doesn’t create a backup physically distant from your computer.

Time Machine, which is built into the Macintosh operating system, automatically backs up your entire computer in the background and includes a very easy method for recovering files. It works with external hard disks. But it doesn’t work on Windows PCs, and it doesn’t create a remote backup over the Internet.

Mozy and Carbonite are online backup solutions. Their advantages are that they work unattended and create offsite backups. But they aren’t intended to back up an entire computer, they don’t create a local backup, and they carry service fees.

Does my 13-inch MacBook come with the capability to view PowerPoint files?

No. While Macs come out of the box with the ability to view and create files in the Microsoft Word and Adobe PDF formats, they don’t come with a PowerPoint viewer. In order to view (and create) PowerPoint files on a Mac, your best bet is to buy the Macintosh version of Microsoft Office, which includes PowerPoint itself. There are other methods as well. For instance, Apple’s own lower-priced iWork suite can also open PowerPoint files and create files in the PowerPoint format. And some Web-based office programs, like Google Docs, allow you to view PowerPoint files on Macs.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Helping Your Data Decamp to a Mac

Katherine Boehret — Wed, 10 Dec 2008 01:52:02 +0000

With the holidays fast approaching, plenty of shoppers are heading toward their local Apple stores with plans to buy a new home computer. Amid all this excitement, it’s worth taking time to consider how to transfer content from the old Windows PC to a shiny new Mac.

Apple (AAPL) has promoted this PC-to-Mac switching concept heavily over recent years — particularly with its “I’m a Mac” commercials, which bluntly compare the Windows and Mac operating systems. Windows Vista has been a source of consternation all its own, and some people have opted for the Mac rather than risking problems with a Vista PC. Apple recently reported that about 50% of the people buying Macs in the Apple stores are new to the Mac.

[ See post to watch video ]

If you buy a new Mac from the Apple store, staffers there (“Geniuses,” as they call themselves) will transfer your files over to the new machine free. This process takes place in the store, though Apple says it generally isn’t a “while you wait” task. If you buy a Mac elsewhere, such as online or at Best Buy (BBY), Apple stores charge $50 for this transfer.

But some people aren’t comfortable with the idea of handing a computer filled with their personal files over to a stranger. If this is the case for you, some other viable options include copying your old PC’s data onto a portable hard drive or onto discs that are compatible with the new computer. If several home computers are networked, files can be transferred onto a drive accessible by all the machines.

This week, I tried yet another method, copying data from a Windows machine over to a new MacBook using a special transfer cable from Belkin International Inc. The aptly named Switch-to-Mac Cable plugs into USB ports on two computers. It came out a month ago and is available for $50 at places like Best Buy and Apple stores. Like other transferring methods, it moves only files and not programs or applications, such as Microsoft Word (MSFT). (Windows applications can run on a Mac using programs like Boot Camp, Fusion or Parallels.)

The Switch-to-Mac Cable makes it easier to transfer data from a Windows PC to a Mac.

I tested the Belkin Switch-to-Mac Cable by transferring data to a new Apple MacBook from my two-year-old Lenovo ThinkPad X60, which runs Vista. (Most people will transfer from an older PC that doesn’t run Vista.)

After installing the software included and connecting the transfer cable to both the Mac and Windows PC, short, on-screen prompts walked me through the steps for copying data from one computer to the other. On one instructional screen, I checked boxes to indicate what I wanted to transfer, including documents, pictures, music, videos, Internet Explorer bookmarks, desktop wallpaper and desktop files. Here, I could also opt to transfer a custom folder as well as personal information from Outlook like email, contacts and calendar.

I liked Belkin’s simple approach, including unintimidating software and a straightforward cable with a glowing, white indicator. But the files didn’t all properly transfer from my Windows laptop to my Mac. Most notably, the software prompted me to move files on my desktop, but the cable moved only five of the 23 selected files stored there.

Also, I use Mozilla’s Firefox as my default browser, but Belkin doesn’t move Firefox bookmarks to the Mac. Still, my Internet Explorer bookmarks moved over into Safari, Apple’s browser. Belkin explained that it left out Firefox transfers, instead focusing on programs like Safari that come installed on Macs. Even without a cable, Firefox itself will export bookmarks to be moved to the Mac in just a few simple steps.

I had no problems transferring everything else, and things like photos and music moved to the Mac appeared there in logical places. For example, photos stored in the “My Pictures” folder on my Windows PC automatically moved over to iPhoto on the Mac and retained their original folder labels in iPhoto.

In most cases, newly transferred files were clearly labeled on the Mac in folders marked “Windows PC.” After my initial transfer, I used the cable for additional transfers, and the data moved in those follow-ups were labeled “Windows PC-2″ and so on. When my email, contacts and calendar transferred from my Windows Live Mail desktop client, I wasn’t sure where this data had moved within Apple Mail because I didn’t see a “Windows PC” folder. A Belkin representative explained that files transferred to Apple Mail are stored in an “Import” folder.

If your transfer doesn’t work perfectly the first time, try moving stray files into a folder that transferred successfully in a previous attempt. I did this with some of my desktop files when they didn’t move over and it worked, albeit with an extra step.

Over the phone, I walked through numerous troubleshooting scenarios with Belkin to figure out why my desktop files didn’t transfer over to the new Mac, but nothing helped. Belkin said it hadn’t seen my desktop transfer problem in its tests.

I was frustrated to find that Belkin doesn’t offer much in the way of detailed instructions for users, such as a FAQs Web site or troubleshooting steps for common hiccups. Its simplicity is an asset, but when performing an important task like transferring data, I’d rather have the option of knowing more than less. Belkin says it plans to add more help for users in the future.

As its name indicates, the Belkin Switch-to-Mac Cable isn’t designed to transfer data from one Mac to another, nor from one Windows PC to another. Nor will it transfer data from a Mac to a Windows PC. Additionally, all hidden directories and system directories are ignored, as are all files with the following extensions: .exe, .com, .dll, .scr, .ini, .db, .lnk.

Not tested was a competing product from Detto Technologies, the $50 Move2Mac, which comes in two versions: One enables transfers from older PCs without USB ports, the other enables transfers from PCs with USB ports that are running Windows 98, Millennium, 2000 or XP — but not Vista, which the Belkin enables.

If you’re moving away from a Windows PC, Belkin’s Switch-to-Mac Cable is one tool that can make this transition easier.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

BlackBerry Bold Is Big, Bulky And Beautiful

Katherine Boehret — Wed, 05 Nov 2008 02:18:03 +0000

Change is a familiar concept in the mobile-phone industry. Most recently, Apple and Google introduced mobile devices with two vital innovations: They run on fast 3G networks and use touch screens. Yesterday Research In Motion (RIMM), maker of the BlackBerry, brought out a device that goes halfway: the BlackBerry Bold, which runs on AT&T’s 3G network, but doesn’t have a touch screen.

The $300 (with two-year contract) Bold doesn’t pose as RIM’s real iPhone competitor; that distinction will fall to the touch-screen BlackBerry Storm due out later this month. Instead, the Bold serves as an upgraded version of the company’s BlackBerry 8800 series devices. These models are popular with corporations because they focus most on functionality over style. As a result, they tend to be a bit on the large side — especially compared with the BlackBerry Curve or BlackBerry Pearl.

[ See post to watch video ]

I’ve been using the Bold for the past couple of weeks, both in New York City and in Washington, D.C., and had almost no trouble doing email and Web browsing with its 3G network connection and Wi-Fi capability. I admit that I didn’t use it much as a phone, mostly because its bulky size made it awkward to hold to my ear while chatting.

On the plus side, the BlackBerry Bold has a bright, beautiful screen and one of the most comfortable keyboards I’ve used on a mobile device. Behind the scenes, it has a speedy processor that handles email, Web browsing and video playback with ease. The Bold’s 2.66-inch screen is the largest yet on a BlackBerry.

But the Bold reminded me of my grandparents’ new Buick: handsomely polished and luxuriously comfortable, with plenty of extra bells and whistles. As much as I like the plush feel of this ride, it can feel as big as a boat when I need to park or navigate narrow city streets. Likewise, the Bold’s large size affords mobile extravagances like a keyboard I could use without looking down and a leatherette-covered back panel. But when tossed in a bag or even held in my hand, the BlackBerry Bold simply feels too heavy and too big.

Blackberry Bold

Short Memory

Furthermore, this device’s $300 price is steep considering it comes with only one gigabyte of memory, and a memory-card slot for expanding that should you choose to do so. By comparison, Apple’s (AAPL) smallest $199 iPhone comes with eight gigabytes of memory.

The Bold’s battery lasted for me just over a day after being fully charged. RIM says a full charge will last for four and a half hours of talk time and about 13.5 days of standby. The BlackBerry 8820, by comparison, lasts a bit longer: five hours of talk time and 22 days of standby.

But the Bold’s brighter screen and faster network allow it to do things that were slow and stuttering in previous models, such as quickly loading and watching YouTube clips on the device’s browser.

Icons on the Bold’s main menu look like pale white versions of the colorful, cartoon-like icons found on previous BlackBerrys; perhaps these more-staid icons were added to make the device look more sophisticated. The Bold’s edges are distinguished with silver chrome, and buttons abound on all sides: a volume rocker on the right edge, customizable convenience keys on the right and left sides, a microSD card slot on the left, a mute button on the top edge and a one-touch button on the bottom that releases the entire back panel.

The Bold’s leatherette-covered back panel gave the device a richer feel — a far cry from the flimsy plastic back on my BlackBerry Curve that falls off if I drop it. This black leatherette back can be swapped out for other colors like blue, red, slate and brown, which can be bought at ShopBlackBerry.com.

This BlackBerry’s Web browser uses an on-screen magnifying-glass icon to remind users that they can zoom in to more easily read Web pages. Google’s G1 device uses a similar magnifying glass. The Bold’s Menu button (to the left of the trackball) offers a helpful way to browse using the Go To command. This command opens a screen with a blank address bar; a search box that can be set to use Google (GOOG), Wikipedia or Dictionary.com; and a list of bookmarks and recent history.

Roomy Keyboard

Emailing on the BlackBerry Bold was a breeze. I grew so fond of its keyboard design — made with flat, roomy keys and silver “frets,” or dividing lines, that separate each row — that I found myself touch typing without looking down after only three days of use.

RIM says that each key has a subtle high point on it that makes typing more comfortable, and I agreed, rarely typing an incorrect keystroke. Attachments opened in a blink, and DataViz Inc.’s Word To Go, Sheet To Go and Slideshow To Go make it simple to open and edit Microsoft Word, Excel and PowerPoint documents.

As the presidential election approached, friends often emailed links to videos or Web sites with information about the latest news. On my BlackBerry Curve, I rarely even bother trying to open these links because that device’s EDGE connection is so slow. But the Bold opened Web addresses and videos with no problem, whether I was on AT&T’s 3G network or Wi-Fi in my home or office.

A pre-installed AT&T (T) application called CV, which stands for Cellular Video, holds a selection of clips from sources like CNN, ESPN and ABC as well as full episodes of TV shows (I watched a good portion of “30 Rock”). Categories at the bottom of the CV menu screen combine videos into groups like Most Watched, Entertainment and HBO Mobile, which costs $5 a month extra.

Driving Directions

While you’re driving, AT&T Navigator, by TeleNav, makes use of the Bold’s big, bright screen by flashing clear turn-by-turn directions on the device as you go.

I found the BlackBerry Bold to be a huge asset for on-the-go productivity, and some users won’t mind this mobile device’s large build and higher price because of its luxuriously comfortable features.

If you’re thinking of upgrading your BlackBerry to get a faster experience, and don’t want to wait to try the BlackBerry Storm’s touch screen later this month, the Bold is definitely worth a look.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Dell Remote Access Keeps Your Files at Your Disposal

Walter S. Mossberg — Thu, 09 Oct 2008 01:06:02 +0000

Say you’re on the road and you need to look at a file that’s on your main computer back at your office or house. Or say you’re using a device with limited storage, like a smart phone or one of the tiny new “netbook” portable PCs, and you want access to a file that isn’t on the device at hand.

You might be able to get at the desired file if you have previously uploaded it to an online storage or photo-sharing service, or emailed it to yourself. But, in many cases, you could be stuck.

[ See post to watch video ]

Now Dell (DELL), the big computer maker, is aiming to solve that problem with a new service called Dell Remote Access. Despite the name, the service can be installed on any brand of Windows PC running Windows XP or Windows Vista to make its files remotely accessible, as long as it has a broadband connection. You can transfer, or stream, or share these files with others. You can even remotely use the host computer’s Web camera.

And some of the service’s functions also work even if your remote device is one of Apple’s (AAPL) Macintosh computers or iPhones, or a computer powered by the Linux operating system, like Dell’s own Mini netbook.

For basic functionality — making the files on one Windows PC remotely accessible from other devices — Dell Remote Access is free. If you want to use its advanced functions, like the ability to remotely control the host PC or to access other devices on your home network, it costs $9.95 a month, or $99 a year. This paid version of the service also includes the ability to share with others access to files or to devices on your network, such as stand-alone Web cameras.

You only need to install special software on the host PC whose files are to be remotely accessed. For basic file access, the remote devices require just a Web browser and a password to tap into the host computer. You can download the software, and get started with the service, at dellremoteaccess.com.

I’ve been testing Dell Remote Access for a few days, at home and on the road, and found that it works well, despite a few glitches and limitations. It’s not revolutionary — many other services and software programs do part or all of what it does, with varying degrees of technical difficulty and at varying fees — but Dell Remote Access combines a wide variety of functions into a fairly simple package. It will be available as a preinstalled option on Dell’s PCs later this year.

Dell also is hoping it will give a boost to sales of its Mini line of very small machines with limited internal storage for files.

For my tests, I installed Dell Remote Access on my home Dell desktop, an XPS One model running Windows Vista. The installation was easy and quick, except for one oddity: To use the new service, you have to uninstall a network diagnostic utility Dell installs on its machines, called Dell Network Assistant. Since I had little or no use for the utility, this was no big loss, but if you rely on it, this conflict could pose a problem.

Next, I used the Remote Access software to select folders I wanted to make remotely accessible. By default, the program assumes you want to share your documents, music and pictures folders, but I added some others. The software tests your network connection to let you know how well it’s likely to work.

I used a variety of remote devices to access this home Dell. These included a Sony (SNE) Vaio laptop running Vista, a Mac laptop and an Apple iPhone. I even tried accessing the Dell machine from a virtual Windows XP installation running on the Mac.

Some of these tests were conducted from within my home network and others were conducted from across the country.

In general, the tests went well. With the Sony laptop, and within Windows XP running on the Mac, I was able to view photos and slide shows, and stream music and videos, from the Dell in all locations. I opened Microsoft Office (MSFT) files and PDF files remotely and transferred files to the remote machines. I was even able to remotely control the Dell at decent speeds and use the Dell’s built-in camera.

The only annoyance was that every time you want to remotely control the host machine, you must download and install a small utility. You also have to leave on your home computer.

Dell’s system provides more limited functionality if your remote machine is a Mac using Apple’s operating system, or a Linux machine or a mobile phone. With these setups, you can only view, stream or transfer files only from the main host computer. You can’t do remote control or view cameras.

But these limited functions did work pretty well on the Mac and the iPhone, although in some cases I had to first download a song to the Mac before it would play, rather than simply streaming it directly from the Dell.

But Microsoft Word documents stored on the Dell opened right up on the Mac. It was particularly impressive to be able to view a document or photo stored on the Dell from an iPhone thousands of miles away.

Dell Remote Access is a worthy service that’s worth a try.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.