Miguel Bustillo

Voices

Best Buy Founder to Step Down in Wake of Inquiry

Miguel Bustillo, Reporter, The Wall Street Journal in News on May 14 at 9:41 am PT

Best Buy Co.’s founder, Richard Schulze, will step down as chairman next month after an internal probe found that he didn’t alert other directors that his handpicked successor as chief executive, Brian Dunn, was allegedly having an inappropriate relationship with a female employee.

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Best Buy Cites “Personal Conduct” for CEO Resignation

Miguel Bustillo, Reporter, The Wall Street Journal in Voices on April 10 at 2:40 pm PT

Best Buy Co. Chief Executive Brian Dunn resigned abruptly Tuesday amid what the company described as a board probe into his “personal conduct.”

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Best Buy to Close 50 Stores, Cut Costs

Miguel Bustillo and Joan E. Solsman, Reporters, The Wall Street Journal in News on March 29 at 10:15 am PT

Best Buy Co. is beginning to acknowledge that its big-box business model, which dominated electronics retailing for much of the past two decades, is no longer working.

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Walmart Gives Hollywood a Hand

Michelle Kung and Miguel Bustillo, Reporters, The Wall Street Journal in Media on February 27 at 4:15 pm PT

The movie industry is recruiting Walmart Stores Inc. to help attract users to its struggling online video-library service, Hollywood’s latest step to combat the challenges of digital piracy and a fading DVD market.

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Best Buy Apologizes for Web Sales Blunder

Miguel Bustillo, Reporter, The Wall Street Journal in Voices on December 24, 2011 at 7:06 am PT

Best Buy Co. is scrambling to stem the public-relations damage after it was forced to tell some customers in recent days that it couldn’t deliver the merchandise they ordered online last month.

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“Cyber Monday” Gains Rivals

Stu Woo and Miguel Bustillo, Reporters, The Wall Street Journal in Commerce on November 22, 2011 at 5:30 am PT

“Christmas creep” is spreading through the Internet.

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Best Buy Acquires Carphone’s Stake in U.S. Venture

Miguel Bustillo and Kathy Gordon, Reporters, The Wall Street Journal in Mobile on November 7, 2011 at 4:17 pm PT

Best Buy Co. is closing its U.K. big-box stores and paying $1.3 billion to buy out its partner in U.S. mobile-phone retailing as the electronics giant retools its struggling business to focus on smaller shops.

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More Retailers Attack at “Black Midnight”

Miguel Bustillo and Ann Zimmerman, Reporters, The Wall Street Journal in Voices on November 6, 2011 at 5:39 pm PT

Best Buy Co. is joining the list of big store chains opening at midnight after Thanksgiving this year in hopes of getting a jump on the competition, following recent announcements by Target Corp., Macy’s Inc. and Kohl’s Corp.

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Retailers to Miss Tablet Party

Miguel Bustillo, Reporter, The Wall Street Journal in Commerce on October 26, 2011 at 4:50 am PT

Chain stores will likely miss out on their usual share of “hot gadget” sales this holiday season as most consumers opt to buy top-selling tablets directly from Apple Inc. and Amazon.com Inc. instead of from big retailers.