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		<title>Texas Wants Google to Spill Its Secrets&#8211;Here&#039;s the List</title>
		<link>http://allthingsd.com/20110216/heres-the-texas-ags-letter-demanding-googles-search-policies-and-ad-rate-formulas/</link>
		<comments>http://allthingsd.com/20110216/heres-the-texas-ags-letter-demanding-googles-search-policies-and-ad-rate-formulas/#comments</comments>
		<pubDate>Wed, 16 Feb 2011 16:14:45 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=57901</guid>
		<description><![CDATA[The antitrust investigation Google is facing in Texas is quite a bit broader than originally thought. A civil investigative demand sent last July by the office of Attorney General Greg Abbott, and first reported by Bloomberg, reveals an inquiry not just into ad pricing, but site ranking and “the manual overriding or altering of” search results as well.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2008/11/chrome-death-star1-150x150.jpg" alt="" title="chrome-death-star1" width="150" height="150" class="alignright size-thumbnail wp-image-7939" />The antitrust investigation <a href="http://searchengineland.com/texas-attorney-general-investigating-google-antitrust-49864/">Google is facing in Texas</a> is quite a bit broader than originally thought. A civil investigative demand sent last July by the office of Attorney General Greg Abbott, and <a href="http://www.bloomberg.com/news/2011-02-15/texas-attorney-general-is-seeking-google-s-formula-for-ad-rates.html">first reported by Bloomberg</a>, reveals an inquiry not just into ad pricing, but site ranking  and “the manual overriding or altering of&#8221; search results as well.</p>
<p>The 13-page CID includes 39 different requests for documents ranging from those setting forth Google’s policies and procedures for calculating AdWords prices and minimum bids to minutes and agendas from search quality team meetings and records of the “black listing” or “white listing” of specific Web sites. Also requested: Documents that “describe, analyze, or discuss competition for advertisers from Bing and Yahoo” and others concerning the strategy for e-commerce services like Froogle and Google Shopping.</p>
<p>It&#8217;s an extraordinarily thorough set of demands and shows the Texas AG to be reviewing not just Google’s ranking of search results and setting of advertising prices, but questioning whether the company favors its own businesses and advertisers in results. Has Google complied with them? That’s not yet clear, though company spokesman Adam Kovacevich says discussions with Abbott’s office continue.</p>
<p>&#8220;Since we started Google we have worked hard to do the right thing by our users and our industry, and while there’s always going to be room for improvement, we&#8217;re committed to competing fair and square,&#8221; he said. “We’re continuing to work with the Texas attorney general’s office to answer their questions and understand any concerns.”</p>
<p><object id="_ds_71709647" name="_ds_71709647" width="380" height="550" type="application/x-shockwave-flash" data="http://viewer.docstoc.com/"><param name="FlashVars" value="doc_id=71709647&#038;mem_id=780373&#038;doc_type=pdf&#038;fullscreen=0&#038;showrelated=0&#038;showotherdocs=0&#038;showstats=0 "/><param name="movie" value="http://viewer.docstoc.com/" /><param name="allowScriptAccess" value="always" /><param name="allowFullScreen" value="true" /></object> <br /> <script type="text/javascript">var docstoc_docid="71709647";var docstoc_title="Texas_GOOG_CID";var docstoc_urltitle="Texas_GOOG_CID";</script><script type="text/javascript" src="http://i.docstoccdn.com/js/check-flash.js"></script><font size="1"><a href="http://www.docstoc.com/docs/71709647/Texas_GOOG_CID"> Texas_GOOG_CID</a> &#8211; </font></p>
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		<title>magicJack: Cheap, Way Overhyped, But Really Works</title>
		<link>http://allthingsd.com/20100217/magicjack-review/</link>
		<comments>http://allthingsd.com/20100217/magicjack-review/#comments</comments>
		<pubDate>Thu, 18 Feb 2010 02:06:20 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1183</guid>
		<description><![CDATA[Walt reviews magicJack, an Internet-based device for making phone calls from a computer.]]></description>
			<content:encoded><![CDATA[<p>When I see a high-tech product that&#8217;s advertised mainly via frequent hard-sell TV ads, as if it were a diet pill, I tend to assume it can&#8217;t be very good, especially if its price is absurdly low. So, I haven&#8217;t paid much attention to a product called magicJack, a small $40 adapter for your computer that claims to let you make unlimited domestic phone calls over the Internet with your home telephone free for a whole year—and for just $20 a year thereafter. </p>
<p>But after receiving reader requests to review magicJack, I decided to do so. To my surprise, it worked pretty much as advertised. It has a few drawbacks, and extra fees for added services, such as vanity phone numbers. But I found magicJack easy to set up and easy to use, and it yielded decent, if not pristine, call quality. I even tested customer support—a source of complaints online—and found it friendly, fast and responsive.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=54619DF9-3E94-49E5-95A6-061D2B6831C9&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={54619DF9-3E94-49E5-95A6-061D2B6831C9}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>MagicJack looks like an oversized USB flash drive. On one end is a standard USB connector for the PC; on the other is a standard phone jack to plug in a phone. It&#8217;s compatible with PCs running Windows XP, Vista and Windows 7, as well as with all Intel-based Macs. It works with both corded and cordless phones, and comes with software for dialing, though you can also dial directly from a connected phone.</p>
<p>The low annual fee covers calls to and from any phone on any telephone network—landline or cellphone—not just phones connected to computers or to other magicJacks. The only restriction is that the numbers called must be in the U.S., Canada, Puerto Rico or the U.S. Virgin Islands. You can also buy low-cost prepaid international minutes, or take your magicJack abroad to make free calls home. You can move it among different computers and locations.</p>
<p>MagicJack can also be used without a phone handset, via a computer headset or the computer&#8217;s built-in microphone and speakers.</p>
<div class="media-CENTER" style="width:359px;"><a href="http://online.wsj.com/public/resources/images/PJ-AT689_ptech_F_20100217201007.jpg" rel="lightbox" title="ptech"><img src="http://online.wsj.com/public/resources/images/PJ-AT689_ptech_F_20100217201007.jpg" width="359" height="142" style="float: none;" alt="ptech" /></a><br />
<br />
YMAX&#8217;s magicJack</div>
<p>There&#8217;s nothing new about Internet phone calling. Companies like Vonage and Skype have been doing it for years. But magicJack is different. It emphasizes calling to and from phones on regular wired and wireless phone networks, and its prices for calls to and from such non-Internet-connected phones are much lower.</p>
<p>For instance, the lowest plan advertised on Vonage&#8217;s (VG) Web site for calling regular phones in the U.S., Canada and Puerto Rico is $17.99 a month, or about $216 a year, versus magicJack&#8217;s $20. And Vonage gives you only 500 minutes a month, while magicJack sets no limit. Skype charges per-minute or monthly fees for calls to regular phones and an added fee to receive incoming calls.</p>
<p>The maker of magicJack says its low prices are possible because the product is produced by a privately held Florida company called YMAX, which is also a phone carrier. The company also runs ads inside its software. You can buy the device at a wide variety of stores, even drugstores and convenience stores.</p>
<p>I tested magicJack on both a PC and a Mac. The software resides inside the magicJack itself and installs each time you connect it. </p>
<p>In my tests, I made and received calls on both computers, using a single landline phone and using a cordless-phone system in my house after plugging its base station into the magicJack. In the latter case, I could make and receive calls from cordless phones all over my house. I exchanged calls with both landline phones and cellphones from the magicJack.</p>
<p>The call quality was good, except for a few  times when the connection got scratchy for a second or two. Most of the people I called said they couldn&#8217;t tell I wasn&#8217;t on a regular call. The system offers voice mail, call forwarding and conference calls, and you can save contacts.</p>
<p>A couple of times I didn&#8217;t get an immediate dial tone, and had to hang up and try again.</p>
<p>The biggest downside of the magicJack compared with regular phone service is that you have to be running an Internet-connected computer, with a magicJack installed anytime you want to make or receive calls. Also, as with all Internet phone systems, you have to register your address with 911 emergency systems. </p>
<p>With magicJack, you get a new phone number. The company says it is working on allowing you to port your existing landline number. You can keep your landline number for use on some phones or when you&#8217;re not using magicJack.</p>
<p>I found magicJack worked better on Windows than on the Mac. At one point, magicJack customer support had to send me software to patch the Mac version. But the company claims it is fixing that with a new Mac version coming soon. </p>
<p>YMAX also says it plans to roll out this year a Skype-like service that won&#8217;t require any magicJack hardware, just a PC or an iPhone. It also plans a new version of magicJack to turn cellphones into wireless magicJack handsets.</p>
<p>I don&#8217;t know if those diet pills in the TV ads work. But magicJack does.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com/">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Unlike Google Voice, Vonage Now Available on iPhone</title>
		<link>http://allthingsd.com/20091005/unlike-google-voice-vonage-now-available-on-iphone/</link>
		<comments>http://allthingsd.com/20091005/unlike-google-voice-vonage-now-available-on-iphone/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 15:00:54 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=25937</guid>
		<description><![CDATA[Apple seems to have gotten over its aversion to apps duplicating core iPhone functions. This morning, Internet telephony company Vonage released an app that allows iPhone users to make calls over Wi-Fi and AT&#38;T’s voice network.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/vonage_iphone.jpg" alt="vonage_iphone" title="vonage_iphone" width="350" height="181" class="aligncenter size-full wp-image-25939" />Apple seems to have gotten over its <a href="http://www.apple.com/hotnews/apple-answers-fcc-questions/">aversion to apps duplicating core iPhone functions</a>. This morning Internet telephony company Vonage <a href="http://bits.blogs.nytimes.com/2009/10/05/vonage-releases-calling-apps-for-iphone-and-blackberry/">released</a> an app that <a href="http://www.vonagemobile.com/phones_iPhone-info.html">allows iPhone users to make calls over Wi-Fi and AT&#038;T’s voice network</a>. Place a call in range of a Wi-Fi signal and it will be routed over AT&#038;T’s (T) data network; place it out of range of Wi-Fi and it will be routed over the carrier’s voice network, where it will consume minutes from the caller&#8217;s AT&#038;T service plan</p>
<p>Interesting, given <a href="http://digitaldaily.allthingsd.com/20090821/fcc-google-voice/">the recent flap over Google Voice for iPhone</a>, which Apple (AAPL) hasn’t yet allowed into its iTunes App Store because it &#8220;appears to alter the iPhone&#8217;s distinctive user experience by replacing the iPhone&#8217;s core mobile telephone functionality and Apple user interface with its own user interface for telephone calls, text messaging and voice mail.”</p>
<p>How is Vonage’s (VG) app different? Its features and functionality are certainly very similar to those of Google Voice.</p>
<p>Apple won’t say, but <a href="http://www.google.com/hostednews/ap/article/ALeqM5iK8KlyZz1iY_rS4PFckkvce5-xSgD9B4VGT81">the company did tell the Associated Press</a> that Vonage&#8217;s app falls under the same category as other VoIP applications that have already been approved for the iPhone.</p>
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		<title>Canada&#039;s New National Anthem: i Canada</title>
		<link>http://allthingsd.com/20080429/canada-iphone/</link>
		<comments>http://allthingsd.com/20080429/canada-iphone/#comments</comments>
		<pubDate>Tue, 29 Apr 2008 12:12:45 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20080429/canada-iphone/</guid>
		<description><![CDATA[Apple and Canadian wireless provider Rogers Communications have finalized a deal that will soon bring the iPhone to the RIM BlackBerry's backyard. In a brief note issued this morning, the company said it has reached an agreement to offer the iPhone in Canada.]]></description>
			<content:encoded><![CDATA[<p><img src='http://digitaldaily.allthingsd.com/files/2008/04/bobanddoug.jpg' class='centered' style="border: 1px solid #000;" alt='bobanddoug.jpg' /> Canada&#8217;s long national nightmare has ended. The iPhone&#8217;s coming to the Great White North. Apple (AAPL) and Canadian wireless provider Rogers Communications (RCI) have <a href="http://www.canada.com/topics/technology/story.html?id=5d0800e8-a0b6-42fe-ae38-bf10f0a034c8&amp;k=41782">finalized a deal</a> that will soon <a href="http://www.9to5mac.com/rogers_iphone_canada">bring the iPhone to the RIM BlackBerry&#8217;s backyard</a>.</p>
<p>&#8220;We&#8217;re thrilled to announce that we have a deal with Apple to bring the iPhone to Canada later this year,&#8221; <a href="http://www.newswire.ca/en/releases/archive/April2008/29/c2519.html">Rogers chief executive Ted Rogers said in a statement</a> just full of details. &#8220;We can&#8217;t tell you any more about it right now, but stay tuned.&#8221;</p>
<p>Good news for Rogers, which had <a href="http://www.appleinsider.com/articles/07/01/25/rogers_wireless_lands_exclusive_iphone_deal_in_canada.html">suggested prior to the iPhone&#8217;s launch it would offer the phone in Canada</a>, but was later forced to admit it hadn&#8217;t yet inked a deal with Apple.</p>
<p>Good news, too, for Canadian cellphone users. Particularly if Apple was able to wring a substantial reduction in wireless plan charges from Rogers&#8211;which, <a href="http://www.financialpost.com/story.html?id=383a1dd4-7370-4db1-971f-a66d050110cb">like all Canadian carriers,</a> is notorious for its <a href="http://www.thomaspurves.com/2007/04/09/canada-worse-than-3rd-world-countries-when-it-comes-to-mobile-data-access/">exorbitantly priced data rates</a>. In the U.S., AT&#038;T&#8217;s (T) combined iPhone service and data plans start at $59.99 for 450 anytime minutes, 5,000 additional night and weekend minutes, and unlimited data. A <a href="http://www.appleinsider.com/articles/08/02/05/rogers_unlimited_data_plan_an_inroad_for_iphone_in_canada.html">comparable plan</a> from Rogers Wireless runs about $295 per month. And while the company recently began offering an &#8220;<a href="http://arstechnica.com/news.ars/post/20080211-rogers-unlimited-data-plan-not-so-unlimited-after-all.html">Unlimited On-Device Mobile Browsing Plan</a>,&#8221; it doesn&#8217;t apply to BlackBerries, Windows Mobile devices or other smart-phones.</p>
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		<title>Canada's New National Anthem: i Canada</title>
		<link>http://allthingsd.com/20080429/canada-iphone-2/</link>
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		<pubDate>Tue, 29 Apr 2008 12:12:45 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<description><![CDATA[Apple and Canadian wireless provider Rogers Communications have finalized a deal that will soon bring the iPhone to the RIM BlackBerry's backyard. In a brief note issued this morning, the company said it has reached an agreement to offer the iPhone in Canada.]]></description>
			<content:encoded><![CDATA[<p><img src='http://digitaldaily.allthingsd.com/files/2008/04/bobanddoug.jpg' class='centered' style="border: 1px solid #000;" alt='bobanddoug.jpg' /> Canada&#8217;s long national nightmare has ended. The iPhone&#8217;s coming to the Great White North. Apple (AAPL) and Canadian wireless provider Rogers Communications (RCI) have <a href="http://www.canada.com/topics/technology/story.html?id=5d0800e8-a0b6-42fe-ae38-bf10f0a034c8&amp;k=41782">finalized a deal</a> that will soon <a href="http://www.9to5mac.com/rogers_iphone_canada">bring the iPhone to the RIM BlackBerry&#8217;s backyard</a>. </p>
<p>&#8220;We&#8217;re thrilled to announce that we have a deal with Apple to bring the iPhone to Canada later this year,&#8221; <a href="http://www.newswire.ca/en/releases/archive/April2008/29/c2519.html">Rogers chief executive Ted Rogers said in a statement</a> just full of details. &#8220;We can&#8217;t tell you any more about it right now, but stay tuned.&#8221;</p>
<p>Good news for Rogers, which had <a href="http://www.appleinsider.com/articles/07/01/25/rogers_wireless_lands_exclusive_iphone_deal_in_canada.html">suggested prior to the iPhone&#8217;s launch it would offer the phone in Canada</a>, but was later forced to admit it hadn&#8217;t yet inked a deal with Apple.</p>
<p>Good news, too, for Canadian cellphone users. Particularly if Apple was able to wring a substantial reduction in wireless plan charges from Rogers&#8211;which, <a href="http://www.financialpost.com/story.html?id=383a1dd4-7370-4db1-971f-a66d050110cb">like all Canadian carriers,</a> is notorious for its <a href="http://www.thomaspurves.com/2007/04/09/canada-worse-than-3rd-world-countries-when-it-comes-to-mobile-data-access/">exorbitantly priced data rates</a>. In the U.S., AT&#038;T&#8217;s (T) combined iPhone service and data plans start at $59.99 for 450 anytime minutes, 5,000 additional night and weekend minutes, and unlimited data. A <a href="http://www.appleinsider.com/articles/08/02/05/rogers_unlimited_data_plan_an_inroad_for_iphone_in_canada.html">comparable plan</a> from Rogers Wireless runs about $295 per month. And while the company recently began offering an &#8220;<a href="http://arstechnica.com/news.ars/post/20080211-rogers-unlimited-data-plan-not-so-unlimited-after-all.html">Unlimited On-Device Mobile Browsing Plan</a>,&#8221; it doesn&#8217;t apply to BlackBerries, Windows Mobile devices or other smart-phones. </p>
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		<title>Simple Cells: Basic Phones Put to the Test</title>
		<link>http://allthingsd.com/20071219/simple-cells-basic-phones-put-to-the-test/</link>
		<comments>http://allthingsd.com/20071219/simple-cells-basic-phones-put-to-the-test/#comments</comments>
		<pubDate>Wed, 19 Dec 2007 23:59:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<category><![CDATA[Jitterbug]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20071219/simple-cells-basic-phones-put-to-the-test/</guid>
		<description><![CDATA[Two no-frills cellphones called the Jitterbug and the Coupe do a good job of handling calls, but some of the Jitterbug's nonconformist features can be confusing for people familiar with cellphones.]]></description>
			<content:encoded><![CDATA[<p>The cellphones that so many of us carry around in our pockets every day are packed with functionality. They can be used for Web browsing, watching TV, purchasing digital music, gaming, Bluetooth synching, capturing photos and videos, instant messaging and GPS navigation. Oh, and they also make phone calls.</p>
<p>It seems that this last attribute &#8212; the ability to make and receive calls on a cellphone &#8212; is overlooked and underestimated by many manufacturers. But believe it or not, there are plenty of people out there who simply want to use their cellphones for calls, period.</p>
<p>These individuals range from college students who frequently damage or lose their phones to wary, first-time buyers to senior citizens whose kids or grandchildren insist they use a cellphone. About a year ago, GreatCall Inc. introduced its Jitterbug cellphones, which were aimed squarely at the senior set with large keys, a free operator service and the phone&#8217;s own number prominently displayed on a sticker.</p>
<p>It seems that GreatCall was on to something. Verizon Wireless recently followed the company&#8217;s lead by introducing its straightforward, no frills Coupe, a cellphone that offers many of the helpful traits found on Jitterbug phones, like large screen fonts, but without a lot of extras. Verizon simultaneously unveiled two calling plans designed specifically for seniors, and was followed a month later by AT&amp;T and its own monthly plan for those 65 and over. AT&amp;T also has an uncomplicated phone of its own in the works for 2008.</p>
<p>This week I tested Verizon&#8217;s $40 (with a two-year contract) Coupe (<a href="http://www.verizonwireless.com" rel="external">www.verizonwireless.com</a>) against GreatCall&#8217;s $147 Jitterbug Dial (<a href="http://www.jitterbug.com" rel="external">www.jitterbug.com</a>) to see how the two stacked up. I found the Jitterbug more comfortable to use for longer phone calls because of its cushiony earpiece, which blocks out external sound and helps the phone rest easier between your shoulder and ear during conversations. And Jitterbug&#8217;s mantra of simplicity will appeal to cellphone newcomers.</p>
<p>But for those who have been using cellphones and are familiar with the way they work, Jitterbug&#8217;s nonconformist features &#8212; like Yes and No buttons in place of Send and End and the use of a dial tone whenever the clamshell-shaped phone is opened &#8212; can come across as too basic, to the point that they&#8217;re confusing. One example: many standard cellphones redial the last number called when the Send button is pressed twice, but redialing on the Jitterbug requires navigating through five screens to redial the last number.</p>
<p>The Coupe is the smaller of the two and blends in with other cellphones. It includes a few of the extra functions found in normal mobile phones, like an alarm clock, calculator and the capability to send and receive text messages; perhaps most people who buy the Coupe won&#8217;t use it for texting, but it&#8217;s nice to have the built-in option. (The Jitterbug doesn&#8217;t have any of these features.) Right now, this cellphone only comes in shiny black with a blue border around its outside display screen. An included charging cradle adds a touch of convenience.</p>
<p>The Coupe also has some fun features that give it a more personal touch, including a choice of 24 ringtones and 10 wallpaper designs for the main screen&#8217;s background. After seeing low-grade camera lenses on nearly every digital device that I&#8217;ve picked up recently, the Coupe looked a little naked without one.</p>
<p>Three red buttons labeled I, C and E (for In Case of Emergency) are positioned just below the phone&#8217;s screen and can be assigned names and numbers to work as shortcuts to those most often called. A specially marked &#8220;911&#8243; button on the phone&#8217;s keypad is designated specifically for emergencies, though this must be held down to use and, even then, asks if the caller definitely intended to call 911.</p>
<p>A speaker button is also clearly labeled on the Coupe&#8217;s keypad, and pronounced volume adjustment keys line the phone&#8217;s side. On-screen fonts appear larger than those found on regular cellphones.</p>
<p>Verizon&#8217;s well-known network is sure to be a draw for potential buyers, especially because any plan used with the Coupe includes free calls to other Verizon Wireless users. Though any of this carrier&#8217;s plans work with this basic phone, the Nationwide 65 Plus plan made its debut with the Coupe in hopes of appealing to those ages 65 and up. A single-line plan allows 200 anytime minutes and 500 night and weekend minutes for $30 monthly; the two-line plan offers roughly double the minutes (to be shared) for double the price. These plans aren&#8217;t exclusively usable with the Coupe.</p>
<p>GreatCall&#8217;s Jitterbug comes in two $147 models: the Dial, with a numeric keypad and the OneTouch, with just three large buttons labeled Operator, Tow and 911. I&#8217;ve tested both in the past, but this time around I looked at the Dial because it&#8217;s most comparable to Verizon&#8217;s Coupe.</p>
<p>The Jitterbug Dial phone comes in black or white, and its buttons and all of its on-screen lettering appear considerably larger than the Verizon Coupe&#8217;s. Its number keys glow bright white and are encircled by yellow borders, while the Coupe&#8217;s digital keypad is black with glowing blue numbers &#8212; colors that aren&#8217;t as distinctive. Unlike the Coupe, Jitterbug doesn&#8217;t come with a charging cradle, though GreatCall has plans for adding cradles in 2008.</p>
<p>A free operator service can be reached from Jitterbug phones by pressing &#8220;0.&#8221; This operator greets users by name, places calls on the user&#8217;s phone (saving you the trouble of dialing) and can add numbers to a phone&#8217;s contact list if a user doesn&#8217;t want to or can&#8217;t do this.</p>
<p>The Jitterbug can be pre-programmed with names and numbers; I ordered mine with five pre-programmed numbers, a luxury that nervous new cellphone owners might find worthwhile. Things get difficult when you try to enter your contacts. Even though each number key has three or four letters assigned to its key as on all phones, adding a contact involves using Jitterbug&#8217;s clumsy system of choosing one letter at a time from the screen. You&#8217;re better off using the free operator service for this.</p>
<p>Jitterbug phones let users store only 50 contact names and numbers, while Verizon&#8217;s Coupe will store 500. Many first-time cellphone owners will be content with 50, but, again, options are good.</p>
<p>The Jitterbug and Coupe each have small screens on their outer shells that display the time, date and phone numbers of incoming calls. But the Coupe displays its remaining battery power both on this outer screen and inside on its main screen, while the Jitterbug only flashes battery status on the screen if the battery reaches a certain low level, or if you navigate to a special &#8220;Phone Info&#8221; screen.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AL481A_pjMOS_20071218184057.gif" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AL481A_pjMOS_20071218184057.gif" alt="Graphic" height="271" width="380" /></a></div>
<p>Behind the scenes, GreatCall&#8217;s Jitterbug phones run using networks set up by other carriers; I never had any trouble dialing out or receiving calls. A variety of calling plans can be used with Jitterbug phones ranging from $10 monthly for pay-as-you-go at 35 cents a minute to $80 monthly for 800 minutes. Add-on packages of minutes and sharing plans are also available.</p>
<p>If you&#8217;re familiar with cellphones, the Jitterbug will be a confusing step back for you, even though its free operator service and comfortable earpiece are pluses. Some people will prefer the Jitterbug&#8217;s larger fonts and number keys to the Verizon Coupe&#8217;s smaller, more stylish build. Still, the Coupe is a good option for people who have at least some familiarity with technology and cellphones. Each in its own way does a good job of sticking to the basic task of handling phone calls.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p>Email <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>.</p>
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