So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I’ve been testing both and I like them a lot, with some minor caveats.

One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.

The second is OS 3.0, the third version of the iPhone’s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.

Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That’s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.

In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.

But I also regard these changes as more evolutionary than revolutionary, and I don’t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.

Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.

On the other hand, power users will crave the new model’s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it’s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.

The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.

These prices are for new U.S. customers on the AT&T network, plus current owners who are eligible for what AT&T (T) calls a “standard” upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they’d have to pay the $200 premium.

Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don’t deliver. The iPhone still lacks a physical keyboard. It still can’t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can’t play videos created in Adobe’s Flash software, which is widely used on the Web. And it still isn’t available on any U.S. carrier besides AT&T.

Also, AT&T won’t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&T hasn’t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.

Here’s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.

The iPhone 3G S

Speed: To me, this is the most important feature of the new iPhone 3G S. In fact, the “S” in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.

Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.

Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.

Battery Life: On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.

Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time — an astounding 30 hours — for continuous music playback.

Memory: With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over—more than most phones offer out of the box.

Camera: The new model’s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn’t think the pictures it took were dramatically better than those on the old model, and it can’t compete with phones like Nokia’s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.

Video: The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren’t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.

Voice Control: By simply holding down the new iPhone’s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn’t perfect. But it worked most of the time.

Compass: I don’t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you’re heading.

Small Touches: You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.

Downsides: The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn’t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn’t happen again.

iPhone Operating System 3.0

Copy, Cut and Paste: Apple is late with this common feature, but it’s the best implementation I’ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.

The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.

Some Web pages and third-party apps don’t yet support this feature, but most do.

Search: Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.

This is another catch-up feature, but it works well. For instance, when I searched for the word “Phil,” it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.

In email, the search function will even find messages that aren’t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google’s (GOOG) Gmail.

One downside — in email, search looks for words only in email headers, not in the body of the messages.

Landscape Keyboard: In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.

Find My iPhone: If you belong to Apple’s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.

Voice Memos: The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.

Navigation: Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.

Auto-Authentication: In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don’t have to enter them again and again. Unfortunately, in my tests with the AT&T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone’s SIM card.

Push Notification: To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.

Stocks: The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.

MMS and Tethering: I couldn’t test these useful features because my tests were all done on AT&T, which hasn’t rolled them out.

Minor Touches: You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.

Bottom Line: Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

http://allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/ http://allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/#comments Thu, 20 Nov 2008 02:32:02 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/ To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin. These folks scorn Apple’s popular iPhone, whose keyboard is virtual and must be operated by tapping on the screen.

But, on Friday, Verizon Wireless and Research in Motion (RIMM), the BlackBerry’s maker, will do the unthinkable: They will introduce a BlackBerry model without a physical keyboard, one where typing and navigating require tapping on glass, just as users do on the iPhone. This new model is called the BlackBerry Storm, and will sell for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple (AAPL) charges for the base model of the iPhone.

Despite its lack of a keyboard, the Storm is a real BlackBerry in every other respect, with push email, corporate features and the familiar BlackBerry menus. In many respects, the Storm is a touch-based, large-screen version of the recently released BlackBerry Bold, which is the most polished version of a traditional BlackBerry. It is also the latest member of the new class of hand-held computers, the super-smart phone category kicked off by the iPhone last year and joined by the Google G1 earlier this year.

The Storm sports a large, high-resolution touch screen that fills most of its surface and automatically switches from portrait to landscape mode when the phone is turned. There’s also a forthcoming souped-up download store for third-party software, meant to be similar to the ones on the iPhone and the Google (GOOG) phone. And the Storm can even be used in European and other countries where most Verizon (VZ) phones don’t work.

BlackBerry Storm’s touch screen switches from portrait to landscape mode when turned, and aims to make typing on glass feel more like typing on a real keyboard.

However, the biggest innovation in the Storm is a clever feature RIM hopes will give it a big advantage over the iPhone. When you strike a key or icon on the Storm’s screen, you feel a physical sensation, as if you were pressing down on a real key or button. That’s because you are, in fact, pressing a real button. The entire glass display is one large button, mounted on a mechanical substructure that allows it to be depressed when pressure is applied.

The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.

But, in my tests, this physical feedback feature, which RIM calls SurePress, didn’t magically turn the Storm’s touch interface and virtual keyboard into their physical counterparts. The feature does provide a more reassuring confirmation that a key has been struck or an icon has been clicked than the mere visual feedback one receives from the iPhone. But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm’s keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry.

In my opinion, using the Storm’s keyboard is much more like using the iPhone’s keyboard than a traditional BlackBerry’s. I found that I could type quite well on the Storm after awhile, but that a greater adjustment, and more practice, were required than with a physical keyboard.

The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key. This keyboard design relies on software to guess which letter you meant to press. You can also switch to a virtual cellphone-style keypad that requires you to hit each key multiple times.

From left, BlackBerry Storm, Google G1, and iPhone 3G

This is a curious design decision. Once a company ditches a physical keyboard for a virtual one, it can create all kinds of keyboard variations. RIM could have offered a full, vertically oriented keyboard, even if it would have had smaller, more closely spaced keys.

RIM also failed to customize the Storm’s virtual keyboard for some common, specific tasks. For instance, on the iPhone, when you are typing in a Web address in the browser, the keyboard morphs to offer a convenient key that automatically enters “.com”. Not so on the Storm.

There’s another glaring deficit in the Storm: It lacks Wi-Fi capability. This means that, unlike on the Bold, the iPhone or the Google G1, if high-speed cellphone data service is absent or pokey, you can’t fall back on speedy Wi-Fi connections in public places. And, at home or in the office, you can’t take advantage of Wi-Fi connections that are often much faster than cellphone data networks.

The Storm has some important advantages over the iPhone. Its screen, while 7% smaller physically, offers about 13% higher resolution. Photos and videos look beautiful on it. It has much better battery life for phone calls than either the iPhone or the Google G1. While the latter two phones deliver just under their claimed five hours of talk time, in my tests, the Storm lasted a bit over six hours, which is actually half an hour more than its claimed 5.5 hours of talk time. And the Storm has a removable battery, unlike its Apple rival.

This new BlackBerry comes with more memory than the similarly priced base model of the iPhone — nine gigabytes versus eight gigabytes. And, unlike the iPhone’s memory, the Storm’s is expandable, via larger flash cards.

The Storm’s camera is much better than the iPhone’s, at 3.2 megapixels, versus just 2 megapixels for the Apple device. It also has zoom and flash, features the iPhone’s camera lacks. And, unlike the iPhone or the Google G1, the Storm can record videos. In my tests, all of these camera features worked well.

Also, the Storm has copy and paste functionality; MMS (a service for sending photos directly to other phones without using email); voice dialing; and the ability to act as a modem for your laptop. It also allows you to edit, and not just to view, Microsoft (MSFT) Office documents. All of these features are missing from the iPhone out of the box.

The Storm also has a better speaker than the iPhone, and a noise-canceling microphone system. Phone calls, even on speaker phone, were crisp, clear and plenty loud. Physically, the Storm is attractive but hardly svelte. While it’s about the same length and width as the iPhone, it is 15% thicker and 17% heavier — almost as heavy as the chunky G1.

The Verizon high-speed network on which the Storm runs is older and better-established than either the T-Mobile (DT) high-speed system the G1 uses or the AT&T (T) 3G network used by the current iPhone. Where Verizon’s high-speed data coverage is strong, the Storm flies.

But, because it lacks Wi-Fi, the Storm can be much slower at Web access than its main competitors. I tested these Web speeds in two hotels in Silicon Valley. In the first, where Verizon reception was strong, the Storm trounced the iPhone on cellphone data speeds, averaging over 800 kilobits per second to the iPhone’s 621 kbps over AT&T. But, when I switched the iPhone to use the hotel’s Wi-Fi network, it beat the Storm by 100 kbps or so.

At the second hotel, barely a mile away, the Storm’s lack of Wi-Fi hurt much more. There, Verizon’s signal was poor, and data speeds on the Storm averaged a horrible 96 kbps. But the iPhone on AT&T averaged 459 kbps, and on Wi-Fi the iPhone averaged 785 kbps.

My test Storm, which was a near-final model missing only a few minor software tweaks, was also sluggish at some tasks. It took noticeably longer than the iPhone to flip the first photo from landscape to portrait orientation, or to start the process of flipping through a series of photos by swiping them with a finger. And some other tasks were also slow. It’s possible that production models will be quicker.

Rim has tweaked the familiar BlackBerry user interface for the touch screen, and in general these changes worked well. You select the menu item or icon you want with a light touch, then press down on the screen to activate or confirm your choice. There are even a couple of cool new touch features. For instance, in a list of emails, if you lightly touch and hold one entry, the Storm shows you all messages in that thread.

But this combination of a light touch followed by a hard press on the large screen took some practice, just like typing did. It befuddled several BlackBerry veterans at first.

And some common tasks took more steps than on the iPhone. For instance, emailing a link from a Web page required four steps on the Storm, versus two on the Apple device. The Storm’s email system will be familiar to every BlackBerry user. It has the same corporate email features as other BlackBerrys, and I was easily able as well to use a BlackBerry Internet email account and to set up several personal email accounts, including Gmail.

The Web browser is much improved over the one in older BlackBerry models, and offers multiple ways to view and navigate pages, including one in which a finger moves a cursor, just as on a PC. But I found that panning and zooming in the browser was a bit slower and more awkward than on the iPhone. And, to make some Web sites work properly, I had to dig through menus to change options.

Using the BlackBerry desktop software, I was easily able to synchronize my calendar and contact data over a cable from a Windows PC. (There’s also Mac software for the same task.) But, unlike the iPhone or the G1, the Storm doesn’t offer wireless synchronization from consumer services, only from corporate servers.

The Storm’s multimedia software isn’t as fancy as the iPhone’s, but it’s better than the G1′s, and worked very well in my tests.

Overall, the Storm is a very capable handheld computer that will appeal to BlackBerry users who have been pining for a touch-controlled device with a larger screen. And it offers yet another good option for anyone who is looking to buy one of the new, more powerful, pocket computers.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

]]> http://allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/feed/ 0 http://allthingsd.com/20081112/disabling-wi-fi-on-a-laptop/ http://allthingsd.com/20081112/disabling-wi-fi-on-a-laptop/#comments Thu, 13 Nov 2008 02:04:02 +0000 Walter S. Mossberg http://mailbox.allthingsd.com/20081112/disabling-wi-fi-on-a-laptop/ Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

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I have a laptop that I use primarily to play music. Is there any way to disable its connection to a wireless network?

Sure, but exactly how you do that depends on the laptop’s hardware and operating system. Some Windows laptops have a hardware switch, or a keyboard function — often identified by some sort of transmitter icon — that turns the Wi-Fi wireless radio inside off. If yours does, just use these hardware controls to kill Wi-Fi.

Others require disabling Wi-Fi via software. In Windows XP, go to the Network Connections control panel, find the Wi-Fi connection, right-click on that icon, and select “Disable.” In Windows Vista, go to the Network and Sharing Center control panel, locate the wireless network, and click the “Disconnect” command in the information area under its name. On a Mac laptop, you can just click on the fan-like Wi-Fi symbol in the menu bar and select “Turn Airport Off” (“Airport” is Apple’s term for its Wi-Fi radio).

If your Windows laptop uses an application other than control panels to manage your Wi-Fi connections, you may have to disable them from within that program.

Thanks for your column on netbooks. Which of the netbooks came pre-installed with Microsoft Office? For those that didn’t, how can you install Microsoft Office onto the device?

I tested only four models, all running Windows XP. None came with a full, activated version of Office installed. Two — the Acer Aspire One and the MSI Wind U100 — came with trial versions of Office pre-installed. Another, the Asus Eee 1000H, came with an alternative office suite, StarOffice. Two, the Asus and the MSI, came with a stripped-down office suite, Microsoft Works.

The simplest way to install Office, or any other software that comes on disc, onto a netbook is to plug in an external DVD drive using a USB port.

I have two questions about the iPhone. My first question is whether or not it’s possible to tether the phone to a computer for use as a modem. My second question is whether it’s possible to rent or buy movies on the phone itself or if that needs to be done from a laptop or desktop?

It isn’t currently possible to use the iPhone as a tethered modem, but AT&T recently said that functionality might be coming. It also isn’t possible to buy or rent movies directly on the phone, only music. You have to transfer movies from a computer.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20081112/disabling-wi-fi-on-a-laptop/feed/ 2 http://allthingsd.com/20080929/xohm/ http://allthingsd.com/20080929/xohm/#comments Mon, 29 Sep 2008 21:01:12 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=5893 Among the announcements forgotten for a moment amid the shrieks of agony and general keening on Wall Street today, this one from Sprint Nextel heralding a single-market launch of Xohm, its new WiMax wireless service. The company lit up only Xohm in Baltimore today, fulfilling its promise to have the service up and running by the end of September. That said, it’s still nearly a year late.

Still, it sounds promising. With downlink speeds in the 2-4Mbps range, Xohm is about twice as fast as current cellular broadband networks. Sprint’s service plans include a $25 monthly home subscription, a $30 “on-the-go” plan and a $10 day-pass program. All three require a PC card or modem and a subscriber agreement permitting Xohm to “use various tools and techniques designed to limit the bandwidth available for certain bandwidth-intensive applications or protocols, such as file sharing.”

So much for that “open network” promise. Well, at least Xohm is up and running, right? Sprint Nextel (S) first announced plans to deploy a nationwide WiMax network in August 2006.

]]> http://allthingsd.com/20080929/xohm/feed/ 4 http://allthingsd.com/20080924/defragmenting-a-hard-disk/ http://allthingsd.com/20080924/defragmenting-a-hard-disk/#comments Thu, 25 Sep 2008 00:46:01 +0000 Walter S. Mossberg http://mailbox.allthingsd.com/20080924/defragmenting-a-hard-disk/ Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

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A friend of mine suggested that I “defragment” my computer every once in a while. He says it will boost performance, but he also said it will move my data around. I tend to be very organized as to where I put documents on my computer. Will defragmenting my computer jumble my files and put them into random places?

No. Defragmenting a hard disk doesn’t change or scramble the organization of files and folders that you have established. Your file organization should look just the same after defragmenting the disk. What defragmenting does is rearrange the location on the disk of the data segments that make up your files. In some cases, a single file like a word-processor document might actually be made up of multiple data segments, invisible to you, that are located in widely separated physical spots on the disk. Defragmenting tries to optimize the location of these segments so that the computer operates more efficiently.

I saw your review of Norton Internet Security 2009, and wonder what is the difference between this product and Norton 360?

Norton 360 has the same features as Norton Internet Security, but adds some additional ones, like online backup and PC “tune-up.” It also costs more. However, the current version of Norton 360 doesn’t include the improvements I wrote about in the NIS product that make it faster and less of a burden on your computer. Those are planned for a future version of Norton 360.

Can I use one of the new 3G iPhones as a wireless modem for my Apple laptop?

No. That function isn’t built into the iPhone and Apple yanked from distribution a third-party program that enabled using the phone as a modem. I suspect the reason is a business one, not a technical one. Cellphone carriers like AT&T typically take the position that connecting a laptop to their networks, whether via a data card or via a cellphone used as a modem, should command a higher monthly data charge than they typically levy for a cellphone alone.

You can find Mossberg’s Mailbox and my other columns online free at the All Things Digital Web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20080924/defragmenting-a-hard-disk/feed/ 1 http://allthingsd.com/20080820/westell-buys-1m-shares-did-someone-see-this-coming/ http://allthingsd.com/20080820/westell-buys-1m-shares-did-someone-see-this-coming/#comments Wed, 20 Aug 2008 22:44:51 +0000 Tiernan Ray http://voices.allthingsd.com/?p=2909 $61 million (market cap) broadband modem-maker Westell Technologies (WSTL) this evening reported that since July 28, the company has purchased 963,481 of its shares on the open market, about 2 percent of its float of 41.8 million shares. The company also said its interim CEO, Bernard Sergesketter, purchased 100,000 shares on his own in that period. That was an additional 40,000 shares on top of the 60,000 the company announced Aug. 12 that Sergesketter had already purchased.

Wonder if someone knew something? The shares were up almost 5 percent today at 86 cents prior to tonight’s release.

Read the rest of this post

]]> http://allthingsd.com/20080820/westell-buys-1m-shares-did-someone-see-this-coming/feed/ 0 http://allthingsd.com/20080508/two-laptops-travel-light-but-flaws-weigh-them-down/ http://allthingsd.com/20080508/two-laptops-travel-light-but-flaws-weigh-them-down/#comments Thu, 08 May 2008 00:01:00 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20080508/two-laptops-travel-light-but-flaws-weigh-them-down/ For years, the ThinkPad line has been the class of Windows laptops — offering rugged, simply designed machines with great keyboards, even in small sizes. But ThinkPads have always been aimed at corporate buyers, not the broader consumer market. So Lenovo (0992.HK), the Chinese company that took over the brand from IBM (IBM), is bringing out a new, consumer-focused line called IdeaPads.

I’ve been testing one of these new IdeaPads, a small, thin model called the U110, that’s sized to be ideal for travelers. It looks nothing like a classic black ThinkPad. It even comes in red, has swirls etched into its case, and can supposedly log you in by recognizing your face using its built-in camera.

At the same time, I’ve been trying out another similarly sized little laptop, the U2E from Asus (23571.TWO), a Taiwan-based company whose products are relatively new to the U.S. This computer has its own distinctive design: It’s clad in real leather. It also has a camera, and it can be ordered with one of the new solid-state drives, which have no moving parts, instead of a hard disk.

Both of these small laptops are subnotebooks, meaning they weigh 3 pounds or less. Like many subnotebooks, they have small 11-inch screens and somewhat cramped keyboards. And, like most subnotebooks, they are costly — an $1,899 starting price for the Lenovo and $1,999 for the Asus.

Each can only be ordered with Microsoft’s (MSFT) Windows Vista operating system, which means you can practically walk your dog in the time it takes them to start up. Each has a standard battery so wimpy that it provides poor battery life, so both companies throw in bigger batteries that provide decent power, but make the computers larger and heavier.

I wish I could recommend a clear winner between these two contenders, but both are mixed bags. The IdeaPad is lighter, thinner, and has a slightly faster processor. The Asus has a built-in DVD drive, while the Lenovo’s is external. The Asus also has the new, faster “N” type of Wi-Fi networking, while the IdeaPad is stuck with the older, slower “G” type.

Lenovo’s small, thin IdeaPad model called the U110.

The IdeaPad has two big flaws, in my view. First, it has blown the biggest advantage of its sibling, the ThinkPad: a great keyboard. The IdeaPad keyboard has huge, flat keys with slick, shiny surfaces and almost no space between them. I found typing difficult with this setup. I asked two people who are faster typists than I am to try it: One liked it, one hated it. The IdeaPad also dispenses with the TrackPoint, the little pointing stick for moving the cursor that many ThinkPad lovers revere.

By contrast, the Asus U2E keyboard, while nothing to write home about, is more conventional and more usable, with traditional tapered keycaps that provide better key separation. The mouse buttons underneath the touch pad on the Asus, while thin, were sturdier than the ones on the IdeaPad, which had a cheap feel to me.

The second big flaw in the IdeaPad is its most hype-worthy feature: face recognition, which is meant to spare you the need to type in a password to log in. In a dozen tests, it recognized me only twice. I asked my wife to try it, and it never once recognized her. It did recognize a colleague successfully, but we tried it only once with her.

The Asus’s biggest flaw is its solid-state drive. It adds $700 to the price, for a total of $2,699, but is only 32 gigabytes in size, tiny by today’s standards. To compensate, Asus throws in an external hard disk, but that’s an inconvenient solution.

You can order the Asus with a standard 120-gigabyte internal hard disk for the $1,999 price, but that’s still $100 more than Lenovo charges for the IdeaPad with the same sized drive.

Each machine has three USB ports, a video-out connector, a slot for camera memory cards, and an ExpressCard slot, typically used for cellphone modems. Neither has a built-in cellphone data modem. The Asus has three gigabytes of memory, the Lenovo just two.

In my tough battery tests, where I turn off all power-saving features, turn on the Wi-Fi, and keep music playing constantly, the Asus got about 1.5 hours and the Lenovo a miserable one hour and three minutes. This means that, even with a more normal usage pattern, you’d be lucky to get two hours out of the IdeaPad and 2.5 hours from the Asus.

With the included bigger batteries, the IdeaPad clocked out at three hours and 10 minutes, which means you could probably stretch it to over four hours with more normal use. The Asus’s bigger battery delivered an excellent five hours and 29 minutes in my test, which points to nearly seven hours in more normal use. Asus says it has tweaked its machines to improve battery life somewhat.

However, while the jumbo battery on the IdeaPad barely protrudes from the machine, and keeps the weight under three pounds, the one on the Asus U2E is so huge it looks like a tumor and pushes the weight to 3.4 pounds, well above the subnotebook cutoff.

If you’re a frequent traveler, both of these models are worth considering, but each has its own flaws.

• Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

]]> http://allthingsd.com/20080508/two-laptops-travel-light-but-flaws-weigh-them-down/feed/ 0 http://allthingsd.com/20080410/consider-your-needs-then-use-this-guide-to-buying-a-laptop/ http://allthingsd.com/20080410/consider-your-needs-then-use-this-guide-to-buying-a-laptop/#comments Thu, 10 Apr 2008 00:01:00 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20080410/consider-your-needs-then-use-this-guide-to-buying-a-laptop/ For years, I have focused my twice-a-year computer buyer’s guides on desktop PCs, with less-frequent columns focusing on laptops. Now that the latter are outselling the former, though, I am going to center my main buying guides on laptops. Many of the specs I recommend will also apply to desktops.

As always, this is a general guide aimed at mainstream, nontechnical consumers who dwell on common tasks such as email, instant messaging and surfing the Web; managing and lightly editing photos, videos and music; and using basic office applications. It is not intended for heavy gamers, video producers or corporate buyers.

There’s a vast variety of laptop models, but this guide is meant to cover the most common types of laptops, those with screens from about 12 inches to 17 inches, and weights ranging from around 2.5 pounds to 7 pounds.

For this column, I’m not including the category of tiny machines now called netbooks, with screens under 10 inches. I am also ignoring the huge, heavy laptops with screens larger than 17 inches that are primarily aimed at gamers.

Even the remaining mainstream machines range wildly in price, from bargain-basement models at $350 to high-end ones that can top $3,000. In my experience, the top brands for technology and reliability are Apple and Lenovo‘s ThinkPad line, but various models from Sony, Hewlett-Packard, Toshiba and Dell are also worth investigating.

So, here is a quick guide to the key factors you should consider when buying a laptop.

Size: If you are a constant traveler, think about the subnotebook models, which generally weigh 3 pounds or less. There are two types of these. The classic subnotebook has a small screen, 12 inches or less, and a cramped keyboard. This year, a new type emerged, with a full keyboard and a normal 13.3-inch screen packed into a thin, light body. There are two of these: the MacBook Air from Apple and the Lenovo ThinkPad X300. All subnotebooks are relatively costly, typically ranging from $1,500 to over $3,000.

If your laptop will mostly stay at home, the office, or in class, a 5-7 pound machine with a screen of either 13.3 inches or 15.4 inches is the best bet. A well-equipped model in this class is likely to run you between $800 and $1,200. Typical models in this class are the Dell Inspiron 1525, the HP dv6700 and the Apple MacBook.

Windows vs. Mac: This is the eternal question. In my view, Apple’s Leopard operating system is faster, better and far less prone to malicious software than Microsoft’s Vista operating system. And the Mac laptops also come with better built-in software. The $1,099 MacBook is a solid, fairly priced machine, and the $1,999 MacBook Pro is even better. Both also can run Windows.

But Windows laptops are often less expensive, tend to have a greater variety of ports and slots, and come in more styles and sizes.

Apple’s MacBook

Operating system: If you are buying a Windows laptop, be aware that Vista is slower than Windows XP, in my experience, and still has compatibility issues with add-on hardware and software. If you’d prefer to stick with XP, you will find that many fewer models are available with it. And Microsoft has decreed that after June 30, mainstream, name-brand laptops will no longer come pre-equipped with XP.

Video: I recommend getting an LED-powered screen, which is brighter and saves power. Also, if you are choosing Vista, or if you do a lot of converting video for use on portable devices, consider getting a laptop with a separate video card inside that has its own memory.

Memory: If you’re buying an Apple laptop, two gigabytes of memory is plenty. If you’re using Vista Home Premium, I’d consider three gigabytes for best performance.

Processor: Any dual-core processor will be fine. Don’t pay a penny extra for faster processor speed.

Storage: In a mainstream laptop that will be your main computer, look for a 160-gigabyte hard disk or larger. A new kind of storage, called SSD, or solid state disk, is now available. But it is still way too costly for most users, and at the moment is available only in smaller capacities.

Battery life: Many laptops today rarely spend time away from an electrical outlet. But if yours will, look for a battery life of at least three hours between charges.

Wireless: Make sure your new laptop has the new, faster “N” version of Wi-Fi built in. Many cheaper laptops don’t. You can also get a cellphone modem built in, but they are costly and carry a monthly fee. You can always add an external cellphone modem later.

Other features: A built-in camera and microphone can be quite useful, and so can a feature on some Windows machines that allows you to play music and videos without fully booting up the computer.

Don’t let yourself be swayed by sales pitches, or by fanaticism for or against Windows or the Mac. Think hard about how you use your computer and what your budget will allow, and stick to those priorities.

• Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20080410/consider-your-needs-then-use-this-guide-to-buying-a-laptop/feed/ 0 http://allthingsd.com/20080313/hulu-is-a-good-site-for-online-shows-but-fare-is-thin/ http://allthingsd.com/20080313/hulu-is-a-good-site-for-online-shows-but-fare-is-thin/#comments Thu, 13 Mar 2008 00:01:00 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20080313/hulu-is-a-good-site-for-online-shows-but-fare-is-thin/ The major television networks and movie studios, tired of seeing their programming pirated online, have been gradually moving to offer it via legal Web sites and download services.

There are two models for this legal Internet distribution. Some shows and movies can be purchased or rented from services like Apple‘s iTunes or Amazon’s Unbox. You pay a fee for these downloads, which don’t have commercials, and you can keep any videos you buy to watch repeatedly even without an Internet connection.

The other model, common on the Web sites of the TV networks, is free, ad-supported streaming directly within a Web browser. In this approach, you pay nothing, but you have to watch commercials that can’t be skipped. You must be connected to the Internet while watching, and you don’t get to keep the video.

This week, the ad-supported, streaming approach took a big leap forward with the launch of a Hollywood-backed service called Hulu, at hulu.com. Hulu aims to be a legal, one-stop shop for streaming of TV shows and movies from numerous networks and studios. It’s intended as an attractive antidote to pirate sites and to Google‘s YouTube service, which has angered the media companies by allowing users to post all or parts of movies and TV shows without permission or payment.

Hulu is a joint effort of two big media conglomerates, NBC Universal and News Corp., each of which operates multiple networks and studios. (News Corp. also owns The Wall Street Journal and the Web sites where this column is published.) But Hulu contains programming from other companies as well, including Sony and Time Warner. All told, it offers full episodes or clips from about 400 TV series, plus 100 feature films.

I’ve been testing Hulu, and I am very impressed with its design and ease of use, and with the fact that it allows users to edit and re-publish its content on their own sites. Despite some drawbacks, it’s the first Web property I’ve seen from mainstream studios or networks that shows a real understanding of both modern Web design and the Internet’s culture of sharing. In my view, it’s far better than the typical network or studio Web site.

Even though Hulu lacks programming from ABC, CBS and many cable networks, it has a fair selection of popular shows, such as “30 Rock,” “The Office,” “The Simpsons,” “Battlestar Galactica” and “Saturday Night Live.” Its movie catalog includes old favorites like “The Usual Suspects,” “The Big Lebowski” and “Sideways.”

The site is organized in a clean, elegant manner. You can browse shows alphabetically, by genre or by network, or you can use an excellent search system. The search system even brings up links to videos of shows on other sites, such as ABC’s “Grey’s Anatomy,” that are missing from Hulu’s own collection.

Watching the material is a pleasure. You can view it in a fixed window or in full-screen view. You can also “pop out” the viewing window so you can place it anywhere on your screen and resize it to your liking. A feature called “lower lights” grays out everything on the computer screen but the video itself.

Even the advertising is relatively painless. TV shows contain just 25% of the commercial time that’s on regular TV. And Hulu allows you, in some cases, to choose the advertisers whose commercials you see, or else to opt to watch a movie trailer at the start of a video in exchange for seeing no further ads during that viewing.

In a break with Hollywood’s past rigidity, Hulu makes it easy to share, even edit, shows and clips. You can repost an entire video, or any portion of it, on your own blog or on social networking sites.

But Hulu also has some major downsides. Most important, Hulu lacks depth. Even with TV series from its owners’ own networks, Hulu typically contains only a small number of full-length episodes, and mainly offers short clips. In some cases, episodes expire after a while. For some shows, such as “Saturday Night Live,” there aren’t any full episodes, only clips. And the wildly popular “American Idol” isn’t in Hulu at all, even though it airs on News Corp.’s Fox network.

This stands in stark contrast to the depth offered on iTunes, where you can find multiple seasons of full episodes of many shows. And it doesn’t begin to compete with pirate sites, where you can find nearly everything.

Also, Hulu requires a decent broadband connection — a speed of at least 1 megabit per second is recommended, and even higher speeds are needed for some content. That means that using Hulu over the slowest DSL lines or cellphone modem cards will likely provide a poor experience.

Another problem is that, unlike iTunes or Amazon Unbox, Hulu can’t be used via a TV set-top box or a portable player. And shows can’t be saved for offline viewing, such as during flights.

Still, Hulu is a good start for Hollywood in finally providing a better experience for Internet streaming of TV and movies. If the service can add a lot more content and make viewing possible in more scenarios, it might strike a real blow against piracy.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20080313/hulu-is-a-good-site-for-online-shows-but-fare-is-thin/feed/ 0 http://allthingsd.com/20080228/t-mobile-service-ties-cellphones-to-home-with-some-sacrifices/ http://allthingsd.com/20080228/t-mobile-service-ties-cellphones-to-home-with-some-sacrifices/#comments Thu, 28 Feb 2008 00:01:00 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20080228/t-mobile-service-ties-cellphones-to-home-with-some-sacrifices/ The poor landline home phone is getting less and less respect. Increasing numbers of people don’t even have traditional landline phone service anymore. These folks prefer to rely on their cellphones, which can be cheaper to use and carry a number that travels with a person instead of being locked to a house.

Many others keep their landline-phone service grudgingly, only because it is needed for things like fax machines. But even they often use their cellphones at home, because their friends and family members dial their cellphone number routinely, and their personal phone books are inside their cellphones.

But there is a big drawback to using a cellphone at home, especially in a large house: You have to schlep it around with you from room to room. By contrast, landline phone service can be used via either cordless or corded extension phones. Now, T-Mobile, one of the big U.S. cellphone companies, is rolling out a new system that it hopes will make cellphone service at home more convenient and even cheaper to use.

The service, being introduced this month in two test cities, Seattle and Dallas, allows you to use a cellphone account with any corded or cordless home phone, with multiple extensions, for just $10 a month. That very low price gets you unlimited domestic calls.

This new T-Mobile service, tentatively called Talk Forever Home Phone, is likely to be available nationally in a few months. It works via a special Wi-Fi wireless router that you must buy, with a two-year contract, for a one-time charge of $50. The router, which can either replace or supplement your existing wireless router, is essentially a stationary cellphone that marries an in-home Wi-Fi network to the T-Mobile cellphone network.

I have been testing the new system and found that it worked well, and it was extremely simple to set up and use. For my tests, I used a cordless phone supplied by T-Mobile, which included a base station and one extension handset. I was able to make and receive calls all over my home in exactly the same manner, and with exactly the same quality, as I do with my normal cordless landline service.

While T-Mobile is selling this cordless phone as a $60 option, it isn’t necessary for use with the new $10 service. The only new hardware that is required is the special Wi-Fi router.

However, there are some significant downsides to the new T-Mobile service that might make people think twice about dumping their landlines. For one thing, it doesn’t work with fax machines, home-security systems and other devices that rely on dial-up modems. Also, unlike landline phones, it doesn’t automatically transmit your home address to 911 emergency centers. You have to manually supply that address to T-Mobile during signup, and the company then sends it to your local emergency center.

Another downside: You must be a T-Mobile cellphone customer to buy and use this $10 monthly home service, and your T-Mobile plan must either be an individual plan costing at least $40 a month or a family plan costing at least $50 a month.

Finally, while you can transfer your current landline phone number to this new service, it cannot share your existing T-Mobile cellphone number. So people who are used to calling you on your cellphone will still do so, and you will still have to race for the cellphone or carry it around to receive those calls. You also can’t transfer your cellphone’s address book to the new home phone.

The special router is made by Linksys and looks very much like a typical Linksys router, except for the fact that it has two standard telephone jacks in the back and slots inside for T-Mobile SIM cards, the same kind that are inside a T-Mobile cellphone.

You can use the special router as a replacement for your current Wi-Fi router, but I just plugged it into an existing port on my old router, inserted the SIM card, and then plugged the cordless-phone base station into one of the phone jacks. It worked immediately, and didn’t affect or degrade my existing Internet service.

In addition to enabling the phone service around my house, the router was also usable by my computers for Internet connectivity, though it doesn’t support the new, fast “n” flavor of Wi-Fi.

This new system is not a so-called voice-over-Internet-protocol phone system, such as Vonage. It doesn’t carry your phone calls wholly over the Internet, but merely uses the Internet to get them to the T-Mobile cellphone network, which then carries the calls as if they had been made on a cellphone.

T-Mobile says the system will work fine even if you don’t have T-Mobile cellphone coverage at your house, because the call doesn’t rely on the cellphone network for its first leg and only is routed to the cell network once it reaches a T-Mobile switching center.

If you are a T-Mobile customer and can live with this system’s drawbacks, the $10 monthly fee may be hard to resist. But this new system is far from a perfect replacement for landline phones.

• Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20080228/t-mobile-service-ties-cellphones-to-home-with-some-sacrifices/feed/ 0 http://allthingsd.com/20080221/price-may-be-steep-but-thin-thinkpad-has-abundant-features/ http://allthingsd.com/20080221/price-may-be-steep-but-thin-thinkpad-has-abundant-features/#comments Thu, 21 Feb 2008 00:01:00 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20080221/price-may-be-steep-but-thin-thinkpad-has-abundant-features/ I am writing these words on a new laptop computer that packs a full-size screen and keyboard into a body that’s quite thin and light. And it has a solid-state drive with no moving parts instead of a hard disk.

But this isn’t the much-touted Apple MacBook Air, introduced last month with all those qualities. Instead, it’s a new ThinkPad from Lenovo, the X300. While the two machines are both impressive products, they are different in key respects.

I’ve been testing the ThinkPad X300 and I have found it to be a solid, innovative laptop that will be perfect for many mobile PC users. It isn’t as sexy or inexpensive as the MacBook Air, but it has numerous features the Apple lacks, especially a wide array of ports and connectivity options, a built-in DVD drive and a removable battery.

I can recommend the X300 for road warriors without hesitation, provided they can live with its two biggest downsides: a relatively paltry file-storage capacity and a hefty price tag. This ThinkPad starts at $2,476 for a stripped-down model and at $2,799 for a preconfigured retail version with a half-size battery. The configuration I expect to be the most popular, with a full-size battery and DVD drive, is about $3,000.

The key factor in both of these downsides is the solid-state drive, or SSD, which replaces the hard disk. The SSD is fast and rugged, but today it can hold only a cramped 64 gigabytes of files and is very costly. Apple offers a MacBook Air version with the same solid-state drive for a similar high price. But Apple also has a much more affordable $1,799 model with an 80-gigabyte standard hard disk. Lenovo doesn’t.

Lenovo’s ThinkPad X300

The X300, due to go on sale next week at lenovo.com and at a few retailers, isn’t as thin as the MacBook Air. In fact, at its thinnest point it is almost as thick as the Apple is at its thickest point. And when the new ThinkPad is ordered in what are likely to be its most common configurations, it is heavier than the three-pound Apple and, in fact, fails to make the three-pound cutoff that typically denotes a “subnotebook.” Only one configuration breaks that barrier, at 2.93 pounds, and it is the stripped-down model with just a half-size battery and no DVD drive.

But the X300, which will come with either Windows Vista or Windows XP, is still very thin and light. It’s under an inch thick and even at its heaviest is only 3.5 pounds. Yet, like the Apple, it packs in a widescreen 13.3-inch display and a full-width keyboard.

Plus, Lenovo has used that extra thickness to good advantage. While the MacBook Air’s extreme thinness makes it gorgeous, it left no room for an Ethernet jack, a removable battery, a built-in DVD drive or a cellphone modem. The X300 has all these things, either standard or as options, plus three USB ports, compared with just one for the Apple. The Lenovo even offers GPS location-finding, the ability to connect to new wireless USB devices and future support for a forthcoming wireless network standard called WiMax.

The ThinkPad has another advantage: Even though its screen is the same size as the Apple’s, it is higher resolution, so more material can be seen without scrolling. Some people find that higher-resolution screens make text too small to read easily, but I didn’t experience any such problem on the X300.

In my tests, the X300 performed very well, even though it has a relatively slow processor, slower than the MacBook’s.

But the ThinkPad’s battery life was only fair, and was inferior to the Apple’s. In my tough test, where I turn off all power-saving features, set the screen to maximum brightness, turn on Wi-Fi and run a repeating play list of music, the X300 lasted three hours and five minutes. That was 24 minutes less than the comparable MacBook Air. And this was on the $3,000 configuration with a full-size battery and a DVD drive. The more basic models, with a half-size battery, would last only half as long, according to Lenovo.

MacBook Air

In more normal use, the model I tested would likely last under four hours on a charge, and the base models maybe two, compared with about 4.5 hours for the Mac.

I also tested another version of the ThinkPad, which substitutes a second, half-size battery for the DVD drive. It got five hours and 15 minutes, which means you could likely get 6.5 to seven hours in normal usage. That model costs around $2,850.

There are two more factors worth mentioning. I believe that both the Mac operating system and the software that comes with it are superior to the Windows operating system and built-in software offered on the ThinkPad. And the Mac isn’t susceptible to the vast majority of viruses and spyware, and doesn’t require third-party security software.

Also, the ThinkPad’s screen, when opened, stands significantly higher than the Mac’s, so it is less usable in a coach seat on an airplane when the person in front of you reclines.

If you’re happy with Windows, can afford the price tag, and value the many ports and connectivity options Lenovo has packed in, the thin and rugged X300 is a great choice. It’s a notable engineering accomplishment.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20080221/price-may-be-steep-but-thin-thinkpad-has-abundant-features/feed/ 0 http://allthingsd.com/20080124/apples-macbook-air-is-beautiful-and-thin-but-omits-features/ http://allthingsd.com/20080124/apples-macbook-air-is-beautiful-and-thin-but-omits-features/#comments Thu, 24 Jan 2008 00:01:00 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20080124/apples-macbook-air-is-beautiful-and-thin-but-omits-features/ Apple finally has entered the subnotebook market, introducing a lightweight laptop meant to please road warriors. But, typical of Apple, the company took a different approach from its competitors. The result is a beautiful, amazingly thin computer, but one whose unusual trade-offs may turn off some frequent travelers.

The new aluminum-clad MacBook Air, which I’ve been testing for several days, is billed as the world’s thinnest notebook computer. Its thickest point measures just three-quarters of an inch, which is slimmer than the thinnest point on some other subnotebooks. And it employs some innovative software features, such as fingertip gestures for its touchpad that are similar to those on Apple’s iPhone.

Apple refused to make the most common compromise computer makers employ to create their littlest laptops. Other subnotebooks — a category generally defined as weighing three pounds or less — have screens of just 10 to 12 inches and compressed keyboards. The three-pound MacBook Air, by contrast, features a 13.3-inch display and a full-size keyboard.

It’s impossible to convey in words just how pleasing and surprising this computer feels in the hand. It’s so svelte when closed that it’s a real shock to discover the big screen and keyboard inside.

But there’s a price for this laptop’s daring design: Apple had to give up some features road warriors consider standard in a subnotebook, and certain of these omissions are radical. Chief among them is the lack of a removable battery. So, while the MacBook Air will be a perfect choice for some travelers, I can’t recommend it for all. It really depends on your style of working on the road and what features you value most.

The MacBook Air, which will be available next week, costs $1,800 with an 80-gigabyte hard drive and a generous two gigabytes of memory. A second model, with a faster, cutting-edge, 64-gigabyte, solid-state drive and a slightly speedier processor, costs a whopping $3,100. The $1,800 price for the main model isn’t unusual in subnotebooks, which can easily top $2,000, although some competitors cost less.

In my tests, the MacBook Air’s screen and keyboard were a pleasure to use. The machine felt speedy, even with multiple programs running. And the laptop has the same Leopard operating system, superior built-in software, and paucity of viruses and spyware that I believe generally give the Mac an edge. I was able to install and run Windows XP using the third-party Parallels software.

But then there are those trade-offs. The sealed-in battery means you can’t carry a spare in case you run out of juice, and you have to bring it to a dealer when you need a new one. There’s no built-in DVD drive. The thin case can’t accommodate a larger internal hard disk. And the machine omits many common ports and connectors.

The MacBook Air

There’s no Ethernet jack for wired broadband Internet connections and no dedicated slot for the most common types of external cellphone modems. That means that out of the box, the MacBook Air has only one way to get on the Internet — through its fast, built-in Wi-Fi connection. If you’re out of Wi-Fi range, you’re out of luck, unless you buy an optional, $30 add-on Ethernet connector or a cellphone modem that connects via USB.

In fact, the MacBook Air has only three connectors: a headphone jack, a single USB port and a port for connecting an external monitor.

That single USB port is a problem, because so many peripherals use USB. You can buy a tiny, cheap USB hub that adds three more ports, but that’s yet another item to carry.

The lack of a DVD drive is partly solved by some clever software Apple included that lets you “borrow” the DVD drive on any other Mac or Windows PC on your network, so you can transfer files or install new software from a CD or DVD. This worked fine in my tests, in which I installed several new programs from CDs on remote computers, but it requires disabling third-party firewalls on Windows machines. It also doesn’t work for installing Windows on your Mac, for watching DVDs, or for playing or importing music. For those tasks, you need an external DVD drive. Apple sells one for $99.

In my standard battery test, where I disable all power-saving features, set the screen brightness at maximum, turn on the Wi-Fi and play an endless loop of music, the MacBook Air’s battery lasted 3 hours, 24 minutes. That means you could likely get 4.5 hours in a normal work pattern, almost the five hours Apple claims.

But the MacBook Air has another downside: its screen height. Because of the larger screen, the lid stands higher when opened than on most other subnotebooks. So it isn’t as usable as some competitors when the seat in front of you in coach on a plane is reclined.

If you value thinness, and a large screen and keyboard in a subnotebook, and don’t watch DVDs on planes or require spare batteries, the MacBook Air might be just the ticket. But if you rely on spare batteries, expect the usual array of ports, or like to play DVDs on planes, this isn’t the computer to buy.

• Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20080124/apples-macbook-air-is-beautiful-and-thin-but-omits-features/feed/ 0 http://allthingsd.com/20071227/putting-a-computer-in-hibernation/ http://allthingsd.com/20071227/putting-a-computer-in-hibernation/#comments Thu, 27 Dec 2007 00:01:00 +0000 Walter S. Mossberg http://mailbox.allthingsd.com/20071227/putting-a-computer-in-hibernation/ Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

My computer takes forever to start up. I am tempted to just put it into hibernation or standby when I am done with it for the day, so that starting up will be quicker. Would I be damaging my computer by doing so?

Doing this shouldn’t cause any damage to your computer. For many users, one of these two techniques is standard procedure, in fact. Standby, or sleep, mode, gets you back to work more quickly, because the machine never completely shuts down. Its biggest downside is that, on occasion, computers fail to “awaken” properly from this mode, and you have to do a full restart. So I would advise that you carefully save any work before initiating standby.

In my experience, this kind of glitch is less likely to happen when you use hibernation, in which the computer does completely shut down, but first saves to the hard disk a record of the state of the machine.

When the computer restarts, all open programs and files are restored just as you left them. The downside here is that getting going again using hibernation takes longer than it does using standby mode. And, even though it’s more reliable than standby mode, I’d still advise saving all your work each time before using hibernation.

I am thinking about switching to a MacBook Pro laptop. I understand that it has a real good automatic Wi-Fi detection system. But if I also use a cellular modem card from Verizon or Sprint to access the Internet, won’t the two conflict?

No. The Mac operating system treats the two kinds of connections separately, each with its own user interface. It can detect and connect either one, if you have coverage of both types.

I’m interested in getting a laptop with LED display and SSD drive. Do you think the price for those components will fall drastically in three months’ time?

Displays that use light-emitting diodes (LEDs) have been around for a while and don’t tend to be a major deal breaker in the higher-end laptops in which they are commonly offered. But solid-state drives (SSDs), which replace hard disks with memory chips to store your data, are much rarer and newer and still can add significantly to the price of even a high-end laptop. I am no expert in price forecasting, but, while SSD prices will fall, I doubt they will drop “drastically” in as little as three months.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20071227/putting-a-computer-in-hibernation/feed/ 4 http://allthingsd.com/20070920/making-itunes-music-purchases-available-to-multiple-computers/ http://allthingsd.com/20070920/making-itunes-music-purchases-available-to-multiple-computers/#comments Thu, 20 Sep 2007 00:01:00 +0000 Walter S. Mossberg http://mailbox.allthingsd.com/20070920/making-itunes-music-purchases-available-to-multiple-computers/ Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about iTunes copy-protection rules and iPods, making a printer available to multiple computers wirelessly, and surfing the Web from a car.

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With the new iPods coming out, how do you deactivate an old one? I think Apple only allows a certain number to be used with an account.

You don’t have to deactivate an iPod if you replace it. The copy-protection rules imposed on Apple by the entertainment companies allow for copy-protected music and videos purchased from the iTunes Music Store to be stored and played on an unlimited number of iPods.

The only “deactivation” iTunes users have to perform is on a computer — Windows or Mac — because the copy-protection rules allow purchased, copy-protected songs and videos to be played on no more than five computers at a time. So, before you replace a computer on which you are storing such purchased, protected iTunes material, you should deauthorize the machine by going to the “Store” menu in iTunes and selecting “Deauthorize Computer…”.

Of course, if you aren’t at or near the five-computer limit, this issue may not matter. It’s also irrelevant if none of the music or videos you play from within iTunes is copy-protected material purchased from the iTunes store. You can happily use iTunes and iPods without buying any copy-protected stuff from Apple. You can restrict your music and videos to those you copy from legally obtained CDs, those you create yourself, or those you buy in unprotected formats from iTunes, or other sites, like eMusic.

I have a printer hard-wired to a desktop computer, but would like it to be available to my laptop wirelessly over my home network. How can I do this?

There are two main methods, assuming the printer doesn’t have a built-in networking port or Wi-Fi transmitter. One method is to buy a small box called a print server and plug it into your router. Then, you plug the printer into the print server, and, with the right software and settings, it will appear on your network and be available to any computer on the network, wired or wireless.

The same companies that make routers, such as Linksys and Belkin, also often make these print servers. The other method is to buy a wireless router that has such a print-server function built-in, with a USB port for connecting a printer.

If I have a laptop with Wi-Fi capability, does that mean I can surf the Web while sitting in a car?

Yes, but only if the car is in range of a Wi-Fi network that is either open (not password-protected) or for which you know the password. And it would only be practical if the car was stopped or parked, since a car moving at normal speed would very quickly drive out of range of any networks you encountered.

A better option, which works even when a car is moving, is to purchase a high-speed cellular wireless modem for your laptop, or buy a laptop with such a modem built-in. These modems, which get you on the Internet via citywide cellular-data networks instead of Wi-Fi, can remain in range for miles. But they require hefty fees, typically $60 a month. And, of course, you should only be surfing the net in a moving car if you are a passenger in that car, not the driver.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

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