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	<title>AllThingsD &#187; Nielsen Norman Group</title>
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		  <title>All Things Digital</title>
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		<title>Usability Guru Pours Cold Water on Kindle Fire</title>
		<link>http://allthingsd.com/20111205/usability-guru-pours-cold-water-on-fire/</link>
		<comments>http://allthingsd.com/20111205/usability-guru-pours-cold-water-on-fire/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 22:20:51 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[7-inch tablets]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Jakob Nielsen]]></category>
		<category><![CDATA[Kindle Fire]]></category>
		<category><![CDATA[Nielsen Norman Group]]></category>
		<category><![CDATA[UI]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=150460</guid>
		<description><![CDATA[What's annoying, heavy and slow and suffers from bad UI design?]]></description>
			<content:encoded><![CDATA[<p><img src="http://allthingsd.com/files/2011/09/thumbs_down_380x285.png" alt="" title="thumbs_down_380x285" width="380" height="285" class="alignright size-full wp-image-126823" />What&#8217;s annoying, heavy and slow and suffers from bad UI design?</p>
<p>Amazon&#8217;s new Kindle Fire tablet, according to the usability experts at the Nielsen Norman Group. In <a href="http://www.useit.com/alertbox/kindle-fire-usability.html">a report</a> published Monday, Group founder Jakob Nielsen says the Fire suffers from all sorts of usability problems and offers a disappointingly poor user experience. </p>
<p>Nielsen takes issue with virtually every aspect of the device, from hardware to operating system, but his chief complaint seems to be its 7-inch size and Amazon&#8217;s failure to optimize the user experience for it. </p>
<p>&#8220;The most striking observation from testing the Fire is that everything is much too small on the screen, leading to frequent tap errors and accidental activation,&#8221; says Nielsen, who labels the issue the &#8220;fat finger problem&#8221; and notes that he&#8217;s seen it occur on pages with as few as two text fields and button.</p>
<p>Equally troublesome, the fat Web site problem &#8212; cramming a site intended for a desktop browser into the Fire&#8217;s significantly smaller screen with little or no optimization. &#8220;Using designs intended for a full screen on a 7-inch tablet is like squeezing a size-10 person into a size-7 suit,&#8221; says Nielsen. &#8220;Not going to look good.&#8221; Yet, that&#8217;s what the Fire attempts to do, even though it does wonderfully with mobile sites optimized for 3.5-inch screens. </p>
<p>Beyond these, Nielsen has plenty of other criticisms. The Fire is too heavy; its screen updates lag; its &#8220;Page&#8221; and &#8220;Text&#8221; views are lousy. But again, most of the gripes come back to the 7-inch form factor. In order for the Fire to succeed it needs content and services that are designed specifically for it. Repurposed content from other platforms just isn&#8217;t going to cut it. </p>
<p>&#8220;A 7-inch tablet is a sufficiently different form factor that it must be treated as a new platform,&#8221; Nielsen concludes. &#8220;Optimize for 7-inch or die.&#8221;</p>
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		<title>Yahoo, a Division of Microsoft Corp.</title>
		<link>http://allthingsd.com/20080204/alertbox/</link>
		<comments>http://allthingsd.com/20080204/alertbox/#comments</comments>
		<pubDate>Mon, 04 Feb 2008 19:34:04 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Jakob Nielsen]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Nielsen Norman Group]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Yahoo]]></category>

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		<description><![CDATA[Why would Microsoft pay such a premium for Yahoo, given slowing growth in display advertising? The Nielsen Norman Group&#8217;s Jakob Nielsen has an idea or two. Here&#8217;s one of them: Web-mail-associated searches. When they want to search, a lot of users go for the nearest &#8216;type-in place&#8217; they can find. So if a search box [...]]]></description>
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<p>Why would Microsoft pay such a premium for Yahoo, given slowing growth in display advertising? <a href="http://www.useit.com/alertbox/">The Nielsen Norman Group&#8217;s Jakob Nielsen</a> has an idea or two. Here&#8217;s one of them: Web-mail-associated searches.</p>
<blockquote><p>
When they want to search, a lot of users go for the nearest &#8216;type-in place&#8217; they can find. So if a search box is visible on the current page, that site will often get the query, and the ensuing bountiful revenues. Many users don&#8217;t even know how to get to the homepage of their favorite search engine.</p>
<p>&#8220;Thus, if Microsoft took over the email accounts currently served by Yahoo, it would get many of the searches done after people check their email (something that&#8217;s very sticky&#8211;users are reluctant to abandon their email addresses).</p>
<p>&#8220;The question, of course, is whether such accidental use of a search engine is as valuable as searches by more-determined users who go straight to their favorite search engine. Yahoo would know, since they serve both kinds of searches, but the numbers are surely kept as a state secret.&#8221;
</p></blockquote>
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