49 posts and columns on online shopping
Voices
Late Surge in Web Buying Blindsides UPS, Retailers
A surge in online shopping this holiday season left stores breaking promises to deliver packages by Christmas, suggesting that retailers and shipping companies still haven’t fully figured out consumers’ buying patterns in the Internet era.Voices
For Google, Shopping Searches Are Looking Up
Fighting a battle with Amazon.com Inc. to be the preferred entry point for Internet shopping, Google Inc. last year retooled its lucrative search page. Its strategy is showing signs of progress.Voices
“Cyber Monday” Sales Up 21 Percent, IBM Reports
Online sales on “Cyber Monday” rose 21 percent, driven by strong growth in mobile sales, International Business Machines Corp. said, though the day’s growth rate continued to slow as retailers unveiled discounts earlier into the shopping season.Voices
At Sears, CEO’s Tech Focus Hasn’t Led to a Turnaround
Since taking over as chief executive of Sears Holdings Corp., billionaire hedge fund manager Edward Lampert has spoken eagerly of overhauling the retailer to accommodate “hyper-connected” shoppers with tablets and mobile phones.What You Can Learn About Online Shoppers by Watching Them
Some of the weirder and more salient findings from two companies that apply science to try to decrease online shopping fraud and increase sales.Voices
Three 2012 Holiday Online Shopping Trends to Follow in 2013
Typical peak shopping days such as Black Friday, Cyber Monday and Christmas Eve morphed into a week-long phenomenon.Online Holiday Spending Stumbles Over Fiscal Cliff
Here’s something else you can blame on Congress — online spending was up 14 percent this holiday season, falling short of expectations.Instant Gratification
People have become accustomed to this idea of instant gratification, where you just type something on your phone and the next thing you know, you have what you need.
— TaskRabbit spokesperson Johnny Brackett, talking to the New York Times about retailers’ attempts to offer same-day shipping.
Online Holiday Spending Up 16 Percent, According to ComScore
Cyber Monday still rules.Voices