85 posts and columns on outage

Verizon: Sorry for the 4G Downtime, but It Really Wasn’t That Bad

in Mobile on December 29, 2011 at 5:32 pm PT

In the wake of its third outage this month, Verizon today defended its network performance.
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Verizon Wireless Playing the 4G Grinch With Third Outage This Month (Update)

in News on December 28, 2011 at 12:46 pm PT

Customers are growing increasingly frustrated as another outage hits a carrier that heavily touts reliability as a core strength.
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News Byte

Verizon: 4G Data Service Returning After Overnight Outage

in News on December 21, 2011 at 8:58 am PT

Verizon Wireless just confirmed the service outage on its 4G network that numerous customers noticed overnight, in an official statement: “Verizon Wireless 4G LTE service is returning to normal this morning after company engineers worked to resolve an issue with the 4G network during the early morning hours today. Throughout this time, 4G LTE customers were able to make voice calls and send and receive text messages. The 3G data network operated normally.”

Former Palm and Twitter Techie Mike Abbott Jumps From EIR at Benchmark to Kleiner Partner

in News on December 1, 2011 at 11:00 am PT

Well, that didn’t last long, Mike, but maybe the food was better at 2750 Sand Hill Road than at 2480 Sand Hill Road.
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RIM Says Investigating Delays, but Insists No Widespread Outage

in News on November 9, 2011 at 1:48 pm PT

Research In Motion said it is looking into reports some BlackBerry owners are experiencing delays, but said it is not seeing a widespread outage.
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Cat Got Your Tongue, Siri?

in Mobile on November 3, 2011 at 3:25 pm PT

For several hours now, the personal assistant in Apple’s iPhone 4S has been offering many users apologies instead of answers.
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Three-Day Outage Testament to RIM’s “Unprecedented Track Record of Reliability”

in Mobile on October 26, 2011 at 3:47 am PT

As humiliating as its worldwide BlackBerry network outage was, Research In Motion is no worse off for it — according to the company’s U.K. managing director, Stephen Bates, anyway.
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RIM Aims to Make Good for Outage With Free Apps

in Mobile on October 17, 2011 at 1:46 am PT

It remains to be seen whether free software and a month of gratis technical support for businesses will be enough to keep businesses and customers from dropping their BlackBerrys.
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How BlackBerry Can Make It Up to Its Customers (Comic)

in Voices on October 14, 2011 at 4:35 pm PT

Here is the latest comic from our Joy of Tech friends at Geek Culture, Nitrozac and Snaggy. Joy of Tech appears three times a week in the Voices section of this site.
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Exclusive: Twitter’s VP Engineering Mike Abbott Departs

in News on October 13, 2011 at 5:49 pm PT

According to sources close to the situation, Twitter VP of Engineering Mike Abbott has left the company. He is apparently interested in doing more investing.
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RIM Says Service Back Globally, Vows to Win Back Lost Trust

in Mobile, October 13, 2011 at 7:00 am PT

Kicked to the Curb by RIM, Messaging Start-Up Gets Last Laugh Amid Outage

in Mobile, October 13, 2011 at 3:55 am PT

If a BlackBerry Falls in the Forest …

RIM: “Right Now We’re Letting You Down”

in Mobile, October 12, 2011 at 7:42 pm PT

RIM Still Doesn’t Know When BlackBerry Service Will Be Restored

in Mobile, October 12, 2011 at 12:05 pm PT

RIM: I’ve Fallen and I Can’t Get Up

in News, October 12, 2011 at 12:01 pm PT

RIM Gets to the Core of BlackBerry Outage

RIM: Sorry, BlackBerry Services Are Down Again (Updated)

in Mobile, October 11, 2011 at 8:06 am PT

BlackBerry Outage Hits Europe, Middle East, Africa

in Mobile, October 10, 2011 at 8:05 am PT

Outages at Airlines Can Spiral

in News, June 28, 2011 at 12:00 am PT

Cricket Wireless Investigating Weekend Network Outage

Some Skype Users Having Sign-In Issues, but Workaround Offered During Repairs

in News, May 26, 2011 at 9:48 am PT

Our Unbloggable Nightmare Is Over: Blogger Outage Ends

Long Blogger Outage Almost Over? Google Says "Back to Normal Soon"

in Social, May 13, 2011 at 6:51 am PT

Blogger Goes Down, Taking 30 Hours of Posts and Comments With It

in Social, May 12, 2011 at 4:37 pm PT