15 posts and columns on PC World

The Long, Weird Cops and Robbers Tale of Gizmodo, Apple and the 4G iPhone

in Media on May 14, 2010 at 1:43 pm PT

Here’s the definitive tale, so far, of iPhonegate.

Survey: AT&T Drops Three Times as Many Calls as Verizon

in Mobile on May 5, 2010 at 7:15 am PT

After a brief respite, AT&T is back in the news again for claims of poor wireless service. Despite a concerted effort to improve connection reliability and circuit capacity, the carrier is still receiving low marks for dropped-call frequency, a key indicator of wireless customer satisfaction.
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AT&T Tops 3G Performance Study. No, I’m Not Kidding.

in Mobile on February 23, 2010 at 1:10 pm PT

Looks like AT&T is delivering on its promise to improve its network. A 13-city mobile data network test conducted by PC World shows the carrier with download speeds 67 percent faster than those of its rivals and greatly improved reliability and performance.

Decent Nexus One Customer Support Apparently Not on List of Things Google Makes Universally Accessible and Useful

in News on January 12, 2010 at 12:03 am PT

With Android and Nexus One, Google claims to have “improved” the rate and pace of innovation in mobile phones and the manner in which they are distributed. Sadly, the search giant doesn’t seem to have done much for the way in which they are supported. Not a week after the device’s debut, Google’s support forums are rife with complaints from Nexus One owners who are clearly not getting the level of customer support they expect.
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Burn Rate: MediaMaster Goes Under

in News on February 3, 2009 at 9:45 am PT

MediaMaster, a free Web-based application that allowed users to upload music from their hard drives and listen to it online or on their mobile devices, made the decision to shutter its doors, and explained on its Web site that “it is not possible to keep a service like this up for free without some sort of large scale userbase to get ads to pay for it.”

Technologizer's Harry McCracken Speaks! (Yes, There Is a Top Five List!)

in News on November 11, 2008 at 11:00 am PT

Yesterday, BoomTown had a much-belated lunch with longtime tech editor and writer Harry McCracken to catch up on how life has been going since he started his own tech blog site, Technologizer, this past summer. The former editor-in-chief of PC World runs the blog, which is owned and operated by him, covering a wide range of tech topics, from PCs to smartphones to the future of cloud computing. What I like about Technologizer and which I hope to see even more of in the tech blogosphere at large is the obvious respect McCracken has for accurate reporting, strong journalism standards and also trenchant analysis that actually gives a reader insight into a story.