In the interview, he talked a lot about what had changed in the five months since HP completed its purchase of Palm. A bunch of Palm workers have left, but Rubinstein noted that the unit has made more than 70 new hires and brought over more than 200 people from HP. The company has also shifted its focus to include tablets and printers and other types of mobile devices–something the underfunded standalone company wasn’t even considering doing.

“We were looking strictly at phones,” Rubinstein acknowledged, while maintaining that the webOS itself is designed to scale.

Here is an edited transcript of our conversation:

Mobilized: When you guys were a standalone company, were you focused on phones? Or were you already looking at tablets and other kinds of devices?

Rubinstein: We were looking strictly at phones. We were a small company, but when we designed webOS we designed it to be scalable. To build a great tablet experience on top of it is fairly straightforward. It is work–we’ve got to update the user interface and there are some other things we have got to do.

But the basic system is absolutely scalable to a tablet. While we weren’t working on it, that was one of the real attractions that Palm had for HP, that they could rapidly expand into a variety of different devices.

Obviously their long-term interest isn’t just in tablets and phones even?

Rubinstein: They’ve stated they are moving their printers to webOS. We’re busy working with the guys from the printer division to do that. There are other things going on within various parts of HP that are looking at using webOS or building on top of webOS.

The Labs people are doing some really exciting things. They are very excited to have webOS to build on top of.

What are some of the considerations that come in when you are going to build for a printer or a tablet that just weren’t needed when you were just a phone?

Rubinstein: Well, because webOS was a 1.0 operating system, frankly we hadn’t paid enough attention to machine dependencies. We were doing each product in its entirety. We did have to worry about another division using the code or even having more form factors than a handful at any point in time. So, one of the things we are doing right now is getting webOS to be much more machine-independent.

We were clearly very interested in enterprise, but it wasn’t on as fast a track as we are now. We already had a variety of enterprise capabilities. WebOS 2.0 has got VPN and other enterprise-class features. But we’re significantly accelerating our enterprise capabilities so we can utilize HP’s huge sales channel in the enterprise

You talked about webOS scaling. Is there any reason it couldn’t be powering a low-end notebook?

I think a netbook is fine. I don’t really want to get into the notebook business. We’ll leave that to Microsoft. The notebook business is partnering closely with Microsoft. We’re not focused on that at all. Our plan isn’t to subsume what Microsoft [does]. That’s not our goal. There is a very, very strong business on both the notebook and desktop space–and server space–that’s Windows-based and that makes sense.

With the HP acquisition you got a lot more resources, but you lost a lot of the people that built webOS.

Rubinstein: Yes and no. There’s a large group of us that built webOS. Clearly, anytime you go through a transition like this you are going to lose some people along the way. We lost some. We’ve also been hiring a lot. Since we closed the deal we have hired over 70 people. Two hundred-plus people from HP have joined us, and other divisions at HP are busy working on helping us make webOS successful. So while yes, we lost a few people along the way, we gained a lot of people.

You mentioned on stage you have a variety of products coming next year in several shapes and sizes–phones, tablets. How important will next generations be for some of those products?

Rubinstein: We’re big believers that the more bandwidth the better. I am very excited to get to LTE and HSDPA+ [two faster cellular networks]. We have some really interesting visions on where webOS can go as you get more and more bandwidth.

You were there the other night when [Qualcomm CEO] Paul [Jacobs] and I were talking. The two big issues, we think, are battery life and bandwidth.

More and more bandwidth will enable more and more things that today we cannot even imagine. And remember, we designed webOS to integrate tightly with the cloud. My personal view is that
it’s not about applications. Applications actually [will] bifurcate to where part of them runs on the device and part of them runs on the cloud.

Are you spending a lot of time thinking about how to synch the data that lives in a webOS device with all of HP’s other products?

Rubinstein: We certainly think that a unifying experience around webOS and the ability to access your cloud data across a variety of devices is absolutely crucial

A lot of data is going to be on laptops and desktops. Do you need to build a cloud device to have webOS talk to them?

Rubinstein: Stay tuned.

How do you get the developers you need to create webOS apps?

We have a lot of really interesting ways to develop for webOS. It’s very easy to develop for, and people like developing for it. We are getting a whole new generation of developers.

We had this developer conference in New York. If you look at the audience, a lot of them were under 17 and they were making enough money selling applications to come from wherever they were–they weren’t from New York–to bring one of their parents or both of their parents to come to the developer conference.

And to grow your share of the big-time application developers in mobile. Do you think it’s just a scale question, and if you guys can sell more devices you will get them?

Rubinstein: We have doubled our application base since, from sometime around the acquisition close until now

We’ve got, and it depends how you count it, 5,000 to 6,000 applications….If you look at the Android store, a lot of that is crapware. We’ve focused on delivering quality. We are going to add a lot more stuff over time as well, because obviously there’s a lot of competition about the number of apps. But at the end of the day they don’t use 300,000 apps–they use that dozen apps that are important to them. We need to make sure we have that dozen apps for a broad set of customers.

But you are not there today?

Rubinstein: We’re not there today. I would say we are well on our way. Obviously we kind of stalled for a bit going through the acquisition.

Because this is a big CEO search in Silicon Valley, naturally the Hewlett-Packard board turned to star headhunter Jim Citrin of Spencer Stuart for help in finding the next leader for the tech giant.

He should not have to look far, since sources close to the situation said it is likely an internal candidate will be chosen over a more high-profile outsider.

The reason? As Maverick’s motto in the hit movie “Top Gun” goes: The need for speed.

As in speed at moving the focus at HP (HPQ) away from the scandal around the controversial departure of CEO Mark Hurd, his move to rival Oracle (ORCL) and the ensuing lawsuits, and back to the business of, well, business.

That would be best served by putting in place someone who knows the company well. And since the major divisions of HP are so huge that they could be considered companies unto themselves, these are very seasoned and experienced execs.

At the tippy-top of that list is Todd Bradley, who runs its Personal Systems Group and is also known as the man who bought Palm, the smartphone maker, which he once ran. (He is pictured above, headed for work on the 101.)

While making Palm’s technology a success for HP is a big risk, the move shows a nice proclivity for boldness. In addition, he is well known and well liked in Silicon Valley, even though he always deftly sidles away from BoomTown whenever I approach (which is, to be honest, also a very good instinct).

Also on the very short list, although much less mentioned than Bradley: Vyomesh Joshi, who runs HP’s giant printer business.

One minus: Joshi–an incredibly affable man known as VJ–has also been a longtime director on the worser-board-than-HP at Yahoo (YHOO). So, in my mind, he’d have some–in the immortal words of Ricky Ricardo–’splaining to do.

And while Ann Livermore, who runs the enterprise business, has been mentioned many times in the past for a bigger role at HP, she remains, most sources say, a longshot. Here it’s kind of like that old Oscar cliché–being nominated is the real honor.

Of course, there are plenty of outsiders who are certainly solid selections and some wilder ideas the board could consider–my pick would be Google (GOOG) President of Global Sales Operations and Business Development Nikesh Arora or Juniper (JNPR) CEO Kevin Johnson.

But it’s clear an internal candidate would settle the waters sooner than later.

And, despite internal rivalry, it would also prevent an exodus of these execs, which is the last thing HP needs right now.

Until a selection is made, here is the video of that scene from “Top Gun” to get everyone pumped:

Filed with the U.S. International Trade Commission, the complaints allege infringement of 15 Lexmark patents and seek a ban on the products using them as well as monetary damages. For Lexmark (LXK), whose revenue and earnings sustainability seems suspect as demand for printing decreases, this could be a step toward intellectual property licensing.

Fussy and prone to paper jams, the printer has been trying tempers in offices and homes since the dot-matrix days when paper came in perforated accordion stacks. As other gadgets, from flat-screen monitors to wireless mice, have sprinted ahead toward gasp-inducing irresistibility, one electronic has failed to thrill.

“It’s kind of like a toaster,” says Jeffery Lauria of iCorps Technologies, a Boston-based information technology provider.

The problem, sometimes, isn’t the printer. It’s the people printing, printer manufacturers say.

Read the rest of this post on the original site

Asked about the HP’s plans for the OS during an earnings call Tuesday, CEO Mark Hurd added printers to the list of future webOS devices. “We expect to leverage webOS in a number of form factors, including slates and Web-connected printers,” he said. “We’ve got a whole series of Web-connected printers now and as they connect to the Web, they need an OS.”

And webOS is a good one, though just how it might be leveraged in printers is an interesting question. The Officejet doesn’t exactly lend itself to playing X-Plane or Need for Speed.

In any event, HP (HPQ) clearly has big plans for Palm’s (PALM) platform. As I wrote back in April, “Mark my words, today is the beginning of a new HP ecosystem–smartphones, connected devices, apps and the OS that ties them all together.”

Make that smartphones, connected devices, apps, printers and the OS that ties them all together.

When Hewlett-Packard last reported earnings, it surprised Wall Street with a 25 percent spike in profit and raised its guidance for the year, citing “accelerating momentum” in enterprise IT spending, evidently for very good reason.

Posting fiscal second-quarter results after Tuesday’s closing bell, HP (HPQ) said it earned $1.09 a share on revenue that rose to $30.8 billion, from $27.4 billion in the same quarter the previous year.

That’s significantly better that the $1.05 a share on revenue of $29.8 billion that analysts had been expecting. Driving growth: Strong sales in most of HP’s key product segments: PCs, printers and data center equipment.

In a statement, HP CEO Mark Hurd touted the company’s third straight quarter of profit growth: “HP had an exceptional quarter with strong performance across every region,” he said, adding that he is “confident in the enormous opportunity that lies ahead.”

For the current quarter, the company expects a profit of $1.05 to $1.07 a share, in line with forecasts.

That country’s Directorate of Revenue Intelligence this week claimed that HP ducked some $322 million in customs duties by undervaluing shipments of computers, printers, scanners and other devices into the country. According to the DRI, the evasion is India’s largest ever and has been going on for at least five years.

HP (HPQ), which has cooperated with the agency’s investigation, said it plans to contest the claims against it.

For instance, while I am writing this column on a Mac laptop in the Mac OS, using the Mac version of Microsoft Word, I am also simultaneously running the latest versions of Internet Explorer and Outlook—which aren’t available for the Mac—in Windows, on the same machine. I can switch back and forth among these programs with ease.

Now, the two most popular software products for accomplishing this feat, Parallels and VMware Fusion, have been updated to run faster, and to support the latest versions of the two operating systems, Apple’s (AAPL) Snow Leopard and Microsoft’s (MSFT) Windows 7. Each costs $80 and requires a Mac running an Intel processor.

I’ve been comparing these latest versions, called Parallels Desktop 5 and VMware Fusion 3, using each to run Windows 7 on the same Mac laptop powered by Snow Leopard. My verdict is that, after falling behind Fusion for awhile, Parallels is now the best choice again. In my tests, it proved to be both faster, and more capable of handling the heavy-duty visual effects in Windows 7.

Both programs work by creating a so-called virtual machine—a software version of a physical computer—on the Mac. Inside these faux PCs, you can install any of dozens of operating systems and the applications that run on them. That includes numerous versions of Windows, including Windows XP and Vista, and, now, Windows 7. In order to do this, you will have to buy separately a new, full (not an upgrade) version of Windows, which costs about $200.

VMware Fusion’s Aero feature with Flip 3D effect

Both programs can run either the full Windows desktop, or individual Windows programs with the desktop hidden. Parallels now comes with a new mode, called Crystal, which integrates the Windows system even more, by placing the Windows Start menu and system tray icons in the Mac’s own top menu bar.

These virtual-machine programs shouldn’t be confused with Apple’s own built-in solution for running Windows on a Mac, called Boot Camp, which also has recently been updated to handle Windows 7. Boot Camp can’t run the two operating systems simultaneously; you must reboot the computer to switch between them. That gives Windows sole control of the hardware when it’s running, but many people find Boot Camp inconvenient. I didn’t test Boot Camp for this review.

Fusion 3, from Silicon Valley company VMware (VMW), is a relatively minor revision. The latest version is mainly designed to add speed, simplify the interface, make it compatible with Snow Leopard and Windows 7, and to improve graphics performance. It achieves most of these goals, but I still found it ran more slowly with Windows 7 than it did with Windows XP. It also was significantly pokier than Parallels 5.

In addition, I found that Fusion had occasional trouble with the transparency effects in Windows 7, such as its ability to turn transparent Windows that are open so you can see your desktop. It also occasionally switched off Windows’ new Aero feature, which offers live previews of task-bar icons. It sometimes turned all my Windows desktop icons white momentarily.

The bigger story is the comeback of Parallels, which is made by a Swiss-based firm of the same name. It was the first virtual-machine program for Intel-based Macs, but got eclipsed by Fusion. Now, the fifth version of Parallels is much faster and much better at the sophisticated graphics upon which Windows 7 relies.

In my tests, on a 2008-vintage MacBook Pro with 4 gigabytes of memory, Parallels 5 started up and had Windows 7 ready to roll nearly two minutes faster than Fusion 3. Windows 7 Home Premium launched from a cold start within Parallels about a minute faster than it did inside Fusion. And, when I restarted Windows 7 with several common programs running, it took two minutes and 23 seconds in Parallels 5, versus over four minutes in Fusion 3.

Beyond that, I found Parallels 5 handled the graphical previews and transparent effects in Windows 7 more quickly and smoothly than Fusion did. The Aero previews of running programs in the task bar appeared more quickly.

Also, I found Parallels 5 played high-definition video in Windows more smoothly than Fusion did. It also seemed to slow down the Mac side of the computer less.

Parallels isn’t perfect. In particular, it displays a black screen for a bit during start-up, something the company says it hopes to fix. And, while it shares the Mac’s printer, it confusingly mislabels it.

Neither of these programs is the answer for Mac owners who want to run the latest heavy-duty games or other graphics-intensive programs in Windows 7. For them, I recommend either Boot Camp or a separate Windows PC.

But, if you’re looking to run typical, everyday Windows programs on a Mac without rebooting, Parallels 5 is now the best solution.

Find all of Walt Mossberg’s columns and videos online, free of charge, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

]]> http://allthingsd.com/20100210/parallels-fusion-windows-on-macs/feed/ 0 http://allthingsd.com/20100209/fujitsu-scansnap-printon-printstik/ http://allthingsd.com/20100209/fujitsu-scansnap-printon-printstik/#comments Wed, 10 Feb 2010 05:00:01 +0000 Katherine Boehret http://solution.allthingsd.com/?p=1051 It’s often said that less is more. If only this were true for computer devices like printers and scanners, which take up a lot of desktop real estate. The reality is that small, stylish, portable versions of these gadgets are often pricey and not as functional.

This week, I reviewed two products that unfortunately live up to that reality: a portable printer and mini scanner that put a premium on good looks at $300 each. I’ve been using Fujitsu’s newest $295 mini scanner, the ScanSnap S1300 (fujitsu.com), and PlanOn System Solutions Inc.’s tiny $300 PrintStik PS905ME (http://3.ly/6QVS). There are several good printers, scanners or all-in-ones that cost significantly less or offer more functionality than these devices.

But boy, do these gadgets look good. The Fujitsu ScanSnap collapses down to a small, rectangular box with mirrored buttons. The PlanOn PrintStik resembles a box of aluminum foil in the kitchen drawer–except more compact.

Both devices are small and lightweight enough to fit in a bag or briefcase, if necessary. Either one of these could be ported around without a problem: The PrintStik weighs 1.5 pounds and the ScanSnap weighs twice as much at 3.08 pounds. Both fit well in a tiny work space or on the desktops of people like me, who don’t print or scan much and don’t want a device taking up a lot of space.

As is usually the case with smaller devices that lack display screens and extra buttons, one hopes they come with straightforward software or simply plug in and play. The Fujitsu ScanSnap meets that requirement with software that installs on Macs or PCs and can be used without reading complicated instructions.

The PlanOn PrintStik uses thermal printing to produce images and characters on scrolls of paper.

The PlanOn PrintStik worked adequately as a basic black-and-white printer for Windows PCs (it isn’t Mac compatible), but fell short as a wireless printer for smart phones. The PrintStik is meant to receive and print documents sent to it via Bluetooth from BlackBerrys, but I found the BlackBerry program to be clumsy and in the end, it didn’t even work despite at least two dozen attempts. PlanOn’s tech support said they thought my PrintStik’s Bluetooth could be faulty, but couldn’t send me a new device in time for this column.

These two devices offer some interesting design elements. The PlanOn PrintStik PS905ME uses thermal printing–an old technology that has been around for decades–rather than ink cartridges, to produce images and characters by applying heat at tiny points.

The PrintStik’s thermal printing only works with special scrolls of thin, slippery paper. It comes in packs of six rolls for $23; one roll is about 23 feet long and prints roughly 30 sheets of letter-size paper. You can opt to print only as much as a document requires to save paper. But a long document prints out in one continuous scroll rather than separate pages.

The PrintStik has a rechargeable battery that lasts long enough to print about 30 pages; a wall charger is also included. It can churn out up to three pages per minute. I can imagine tossing this printer into my suitcase for business trips; it would also come in handy for printing boarding passes for use at the airport, among other things.

Documents that are supposed to be printable from the BlackBerry with a remote-printing app include Web pages, attachments including PDFs, Word documents, Excel spreadsheets, JPEGs, and PowerPoint presentations. PlanOn representatives say an app will be available for Apple’s (AAPL) iPhone and Google’s (GOOG) Android phones in about four or five months; they also are working on an iPad application. Though the PrintStik’s remote-printing app for the BlackBerry is currently free, the company intends to begin charging $30 annually for its remote-printing service this summer.

Fujitsu’s ScanSnap S1300 can suck in 10 pages at once, and has two cameras that can scan the front and back of printouts. This process can scan as many as eight dual-sided pages a minute. Item sizes range from 2×2-inch cards to legal documents.

The ScanSnap comes with a wall charger but also runs without being plugged into the wall: It uses a USB cord for charging from a PC in addition to the USB cord that transfers data between the scanner and computer.

Seconds after I scanned documents into the ScanSnap, colorful icons appeared on my computer screen. Choosing one of these icons let me send the documents to one of the following: email, Word, a printer, Excel, iPhoto or Cardiris–a program that exports contact information from scanned business cards into Address Book or Entourage; CardMinder on Windows exports contact information to Outlook and other programs.

If you want to scan old or precious documents, you may not like using the ScanSnap’s sucking method for scanning, in case a page gets stuck or damaged. For sensitive objects or page scanning, the best bet is to use a flatbed scanner or all-in-one (that prints, scans, and faxes) with a lift-up lid that scans items on a flat surface.

Though the Fujitsu ScanSnap S1300 and PlanOn PrintStik PS905ME aren’t the least expensive or the most functional devices of their kind, they’re easy to move around and take up minimal amounts of space. For some people, that may be well worth the higher cost.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

]]> http://allthingsd.com/20100209/fujitsu-scansnap-printon-printstik/feed/ 0 http://allthingsd.com/20091222/print-outsourcing-gives-boost-to-xerox-h-p/ http://allthingsd.com/20091222/print-outsourcing-gives-boost-to-xerox-h-p/#comments Tue, 22 Dec 2009 15:35:25 +0000 William M. Bulkeley http://voices.allthingsd.com/?p=19425 With companies around the world outsourcing their printing services, the printer and copier industry seems to have found a rare bright spot.

Big companies are increasingly hiring Xerox Corp. (XRX), Hewlett-Packard Co. (HPQ) and others to provide “managed print services,” a variety of outsourcing in which the vendor takes control of the customer’s production of office documents, typically owning the machines, advising on how to use them, and taking a per-page charge.

The office-machine makers promise to cut document costs by as much as 30 percent by reducing the numbers of printers and copiers installed on office floors and desktops, replacing them with multifunction printer-copier-scanner-fax machines.

World-wide managed print services will amount to $20.3 billion this year, up 47 percent from last year, according to Photizo Group, a Lexington, Ky., market researcher. The segment looks increasingly attractive to manufacturers in a year when shipments of printers, copiers and multifunction devices are down 7 percent to $49.8 billion.

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]]> http://allthingsd.com/20091222/print-outsourcing-gives-boost-to-xerox-h-p/feed/ 0 http://allthingsd.com/20091007/a-windows-to-help-you-forget/ http://allthingsd.com/20091007/a-windows-to-help-you-forget/#comments Thu, 08 Oct 2009 01:02:03 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/ In just two weeks, on Oct. 22, Microsoft’s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company’s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.

With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.

After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It’s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.

Like the new Snow Leopard operating system released in August by Microsoft’s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.

The new taskbar shows small previews of many windows and allows for larger previews.

Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.

It removes a lot of clutter. And it mostly banishes Vista’s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.

I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.

In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn’t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It’s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.

Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.

In recent years, I, like many other reviewers, have argued that Apple’s Mac OS X operating system is much better than Windows. That’s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.

Now, however, it’s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows.

Here are some of the key features of Windows 7.

New Taskbar: In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently “pin” the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple’s similar feature, the Dock. But Windows 7 takes the concept further.

For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.

I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.

You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.

Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.

Desktop organization: A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you’re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.

File organization: In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.

Networking: Windows 7 still isn’t quite as natural at networking as I find the Mac to be, but it’s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.

Touch: Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won’t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.

Speed: In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.

Nagging: In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.

Compatibility: I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google’s (GOOG) Picasa and Chrome; and Apple’s iTunes and Safari.

I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don’t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.

System Requirements: Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.)

If you have a standard PC, called a 32-bit PC, you’ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called “DirectX 9 with WDDM 1.0.” You’ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you’ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.

Aero Peek lets you see your desktop by making your windows transparent.

Installation, editions and price: There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.

The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.

Unfortunately, XP owners, the biggest body of Windows users, won’t be able to do that. They’ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.

Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they’ve got or wait and buy a new one.

In my tests, both types of installations went OK, though the latter could take a long time.

Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.

Correction: The edition of Microsoft’s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week’s Personal Technology column erroneously stated it was named Business.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

]]> http://allthingsd.com/20091007/a-windows-to-help-you-forget/feed/ 0 http://allthingsd.com/20090930/hp-to-merge-pc-and-printing-divisions/ http://allthingsd.com/20090930/hp-to-merge-pc-and-printing-divisions/#comments Wed, 30 Sep 2009 18:39:00 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=25700

]]> http://allthingsd.com/20090930/hp-to-merge-pc-and-printing-divisions/feed/ 0 http://allthingsd.com/20090925/another-ad-you-cant-ignore-the-new-york-times-serves-up-old-news/ http://allthingsd.com/20090925/another-ad-you-cant-ignore-the-new-york-times-serves-up-old-news/#comments Fri, 25 Sep 2009 16:08:59 +0000 Peter Kafka http://mediamemo.allthingsd.com/?p=11397 The Internet advertising industry is doing its best to grab the attention of Web surfers, who have been trained over the years to tune out the come-ons. Here’s the latest, from the New York Times (NYT): An ad for Canon (CAJ) that swaps out the entire front page of the paper’s business section, replaces it with a black-and-white version of the business section, circa June 2009, and then replaces that version with a color version of the same page. Eventually, the ad disappears and you get returned to the old version.

You’ll get the best sense of the ad if you head to the Times yourself, because it will auto-load, but if for some reason that doesn’t work, here’s a screen grab I took this morning:

I’m all for the industry trying new stuff, since my paycheck is at least partly dependent on ad dollars. And I think that outlets like the Times are more likely to succeed with extraordinary one-off presentations like the one that Apple (AAPL) ran on the cover of the Times and The Wall Street Journal a while back. And I’m also okay with publishers who allow advertisers to step between me and the stuff I want to see–within reason.

But the execution here seems off: When my screen turns from color to black and white, my first reaction isn’t “Cool, I wonder who sponsored the monochrome?” but “WTF? Is my MacBook busted?” My next reaction: “What happened to the headlines I was just reading?” And the next: “Maybe I should be reading a different site.”

That can’t be what Canon and the Times were hoping for, right?

Another problem: I’m not in the market for a printer (or is it a copier?) and I don’t know that I ever will be. I know that ad buyers don’t really care about that and that they’re generally trying to reach a very wide swath of people who fall into my general demographic profile.

But if you’re going to make it hard for me to get to the content I want, don’t you want to make sure you’re doing it for a good reason?

]]> http://allthingsd.com/20090925/another-ad-you-cant-ignore-the-new-york-times-serves-up-old-news/feed/ 0 http://allthingsd.com/20090826/apple-changes-leopards-spots/ http://allthingsd.com/20090826/apple-changes-leopards-spots/#comments Thu, 27 Aug 2009 02:01:13 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/ For a company known for breakthrough products with cool features, Apple this week is doing something unusual: It is introducing a key product with very few new features that are visible to its users. This new release, the latest major version of the Macintosh operating system, looks and works almost exactly the same as its predecessor, but has been heavily re-engineered under the covers for greater speed and efficiency, and to add future-oriented core technologies.

The new software, called Snow Leopard, succeeds Apple’s 2007-vintage Leopard, which I regard as the best computer operating system out there, and markedly superior to its main rival, Microsoft’s Windows Vista. Snow Leopard goes on sale Friday, Aug. 28, and will be pre-installed on all new Macintosh computers.

The company, which often proclaims its new releases as revolutionary, has been very low key about Snow Leopard. For many months, Apple (AAPL) has made it clear the new OS wouldn’t sport new eye-popping features, but would instead be focused on what it calls “refinements” and “fine-tuning.” Perhaps its biggest new feature is something only a minority of Mac owners will ever use: built-in compatibility with Microsoft’s Exchange corporate email, calendar and contacts service.

Snow Leopard is priced accordingly, at just $29 for people upgrading from Leopard. That’s $100 less than what Leopard cost. And it’s $90 less than what Microsoft plans to charge upgraders for the main consumer version of its next version of Windows, called Windows 7, which is due out Oct. 22. Windows 7 is also an iteration on its predecessor, rather than a revolutionary new product, though it has some nice tweaks and will be a more dramatic improvement due to Vista’s failings. I’ll have a full review of it closer to its release.

I’ve been testing Snow Leopard on three Macs—an older desktop and a laptop of my own that I upgraded from Leopard, and a new MacBook Pro laptop Apple lent me for testing with Snow Leopard pre-installed. I found Snow Leopard easy to install, faster than Leopard, compatible with my most commonly used software and peripherals, and filled with a number of small, useful refinements and additions.

One delightful change: Snow Leopard takes up less than half the room on a hard disk that Leopard did, and Apple says the average user who upgrades will free up about 7 gigabytes of space. On my 2008-vintage MacBook Pro, I gained back a whopping 14 gigabytes.

But I also encountered a number of bugs and glitches, and a few incompatibilities, including a wildly wrong guess by Snow Leopard about which driver to use for an older, lightly used printer on one of my upgraded Macs. (It did fine with my main printer.)

Overall, I believe Snow Leopard will help keep the Mac an appealing choice for computer buyers, and I can recommend it to existing Mac owners seeking more speed and disk space, or wanting to more easily use Exchange. But I don’t consider Snow Leopard a must-have upgrade for average consumers. It’s more of a nice-to-have upgrade. If you’re happy with Leopard, there’s no reason to rush out and get Snow Leopard.

For some current Mac owners, Snow Leopard isn’t an option. About 20% of them are still using older models that aren’t powered by the Intel (INTC) processors Apple currently uses. Snow Leopard simply won’t work on these machines, including models designated as G4 or G5 and sold as recently as 2006.

And, for owners of Intel-based Macs who are still using the older Tiger version of the Mac OS, Apple is officially making Snow Leopard available only in a “boxed set” that includes other software and costs $169. The reasoning is that these folks never paid the $129 back in 2007 to upgrade to Leopard. But here’s a tip: Apple concedes that the $29 Snow Leopard upgrade will work properly on these Tiger-equipped Macs, so you can save the extra $140.

Here’s a quick rundown of what I found in testing Snow Leopard:

Installation

Snow Leopard comes in one version, rather than the multiple operating system versions favored by Microsoft (MSFT). And that single version handles hardware and software based on both a standard computer technology, called 32-bit, and a newer one, called 64-bit, which can use much more memory and is faster.

Both my desktop and laptop Macs converted to Snow Leopard quickly and smoothly, in about 45 minutes each. Unlike the upgrade process Microsoft is requiring to get to Windows 7 from Windows XP, the Snow Leopard upgrade preserves all your files, settings and programs where they previously existed, right down to your desktop icons and wallpaper. No disk wiping, file moving, or program re-installation is required. And, as noted above, you actually gain disk space, because Apple has slimmed down the OS and also automatically removes or compresses old system files (not your personal data) that are no longer needed or used often.

However, I did run into a couple of minor problems: on one of my Macs, a screen saver displaying certain of my photos didn’t work after the switch. Other photos did work. Apple says this is a bug it will fix.

Speed

After changing to Snow Leopard, my Macs worked faster. I already considered them pretty speedy, so the overall effect wasn’t mind-blowing. But Snow Leopard’s built-in programs, like Mail, the Safari browser, and the Finder—Apple’s equivalent of the Windows Explorer—have all been rewritten behind the scenes, so these and other specific features are now a lot quicker. I found that email folders stuffed with thousands of messages opened almost instantly, and copying files was noticeably faster, even when the destination was on the Internet or a network. The Safari 4 browser, already very fast with Leopard, is even speedier under Snow Leopard, especially on more complex Web sites that use a popular technology called Javascript.

New Features

True to its word, Apple has built few new features into Snow Leopard, and, except for Exchange (explained below), these are small. One touted feature is called Dock Expose, which allows you to see small versions of all the open windows in any running program by clicking on its icon in the Dock at the bottom of the screen. But this is mostly a reworking of a feature that already has been on the Mac.

Apple’s QuickTime video player has been upgraded, with a clean new interface for playback, and the new ability to record and trim videos. Icons can be more easily enlarged, and you can preview the files they represent, even playing videos in miniature or paging through multipage PDF or PowerPoint files.

My three favorite tweaks, barely mentioned by Apple:

• “Substitutions,” which is like the auto-correct feature in Microsoft Word, but extends the concept to Apple’s email and other programs;
• the ability for Snow Leopard to automatically reset the time zone on the Mac’s clock based on your location while traveling;
• and a new built-in function in QuickTime that allows you to record videos of actions you take on the Mac’s screen.

Exchange

Although Exchange is a widely used Microsoft server product, employed by many, many companies to manage employees’ email, calendars, and contacts, it isn’t built into Windows. To use Exchange, you have to buy add-on software, usually Microsoft’s Outlook for Windows PCs. It also hasn’t been built into the Mac OS, and usually required Mac owners to buy Microsoft’s Entourage program. But, with Snow Leopard, Apple is building Exchange right into the operating system, so it works with Apple’s free, built-in email, calendar and contact programs.

With the generous help of my company’s IT folks, I tested this feature, and it worked very well. All my corporate information flowed into Apple’s programs, very quickly, and I could search the company directory, check the calendars of people with whom I wished to schedule meetings, and more.

However, Apple makes setting up this new feature look simpler than it is. In most cases, I believe, it will require the time and cooperation of corporate IT personnel, who will need time to learn it—especially since, at many companies, relatively few of these folks are Mac experts. In my case, an Apple employee had to help my IT colleagues and me to get it going. But you likely won’t have that aid.

Compatibility and Glitches

Commonly used third-party programs, like the Mac versions of Microsoft Office, the Firefox browser, and Adobe Reader, all worked fine in my tests after the upgrade. But a few things didn’t. Apple admitted I had found a few bugs and said that some software makers will have to upgrade their software because the programs rely on under-the-hood components that have changed in Snow Leopard.

VMware’s Fusion program for running Windows simultaneously with the Mac operating system worked, and I was able to use Windows. But it was a bit glitchy. VMware (VMW) provided me with a forthcoming new version tailored for Snow Leopard’s changed underlying architecture, which worked perfectly.

A Cisco (CSCO) program used to connect to corporate virtual private networks caused one of my test machines to completely crash, a rarity on Macs. But Snow Leopard now contains the same Cisco VPN connector as a built-in feature, and that worked perfectly.

Snow Leopard didn’t properly recognize my older-model Verizon (VZ) cellular modem card, though I was still able to use the card by digging into Apple’s network preferences screen. Apple says this is a bug it will fix.

As noted above, Snow Leopard didn’t work at first with an older networked printer on one of my test Macs, and thought it was a laser printer instead of an inkjet. I did get it working, by manually selecting a different printer driver, but Apple admits this is a bug it will have to fix.

Finally, the Time Machine backup file on one of my Macs stopped working. With my permission, Apple examined the file using a diagnostic tool and claimed it had become corrupted a couple of months ago, before the upgrade, and that Snow Leopard merely exposed the problem. I have no way of knowing if this is true, but Time Machine did work perfectly on the two other test Macs.

Underlying Technologies

In addition to greater 64-bit capability, Snow Leopard has two other big under-the-hood additions. One, called Grand Central Dispatch, makes it easier for developers to write programs that make better use of the multiple “cores,” or processing units, in modern processors. The other, called OpenCL, makes it easier for developers to offload some non-graphics tasks to today’s potent graphics chips. These are very important, especially for power-hungry tasks like video production and high-end gaming, but Microsoft is building similar capabilities into Windows 7, and they won’t really matter on either platform until third-party developers make use of them, which will take time.

Bottom Line

Apple already had the best computer operating system in Leopard, and Snow Leopard makes it a little better. But it isn’t a big breakthrough for average users, and, even at $29, it isn’t a typical Apple lust-provoking product.

Find Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

]]> http://allthingsd.com/20090826/apple-changes-leopards-spots/feed/ 0 http://allthingsd.com/20090805/os-x-1058-kills-bugs-dead/ http://allthingsd.com/20090805/os-x-1058-kills-bugs-dead/#comments Wed, 05 Aug 2009 23:17:58 +0000 John Paczkowski http://digitaldaily.allthingsd.com/?p=22882 Apple (AAPL) on Wednesday released OS X 10.5.8, the latest point release to Mac OS X Leopard, even as Amazon (AMZN) takes pre-orders for its next iteration, Snow Leopard (OS X 10.6).

10.5.8 is largely a maintenance update, though it does patch a number of security vulnerabilities (18 to be exact), some of them fairly old.

Among 10.5.8’s improvements:

• Upgrades Safari to version 4.0.2
• Improves the accuracy of full history search in Safari 4
• Resolves an issue in which certain resolutions might not appear in the Display pane in System Preferences.
• Dragging an Aperture image into Automator now invokes an Aperture action instead of incorrectly invoking an iPhoto action.
• Resolves an issue that could prevent importing of large photo and movie files from digital cameras.
• Improves overall Bluetooth reliability with external devices, USB webcams and printers.
• Addresses an issue that could cause extended startup times.
• Improves iCal reliability with MobileMe Sync and CalDav.
• Addresses data reliability issues with iDisk and MobileMe.
• Improves overall reliability with AFP.
• Improves overall reliability with Managed Client.
• Improves compatibility and reliability for joining AirPort networks.
• Improves Sync Service reliability.
• Includes additional RAW image support for several third-party cameras.
• Improves compatibility with some external USB hard drives.
• Includes latest security fixes.

]]> http://allthingsd.com/20090805/os-x-1058-kills-bugs-dead/feed/ 3 http://allthingsd.com/20090527/little-laptops-with-linux-have-compatibility-issues/ http://allthingsd.com/20090527/little-laptops-with-linux-have-compatibility-issues/#comments Thu, 28 May 2009 01:06:06 +0000 Nick Wingfield http://ptech.allthingsd.com/20090527/little-laptops-with-linux-have-compatibility-issues/ When the cheap laptops known as netbooks first came out over a year ago, computer makers were able to offer them at low prices in part by shipping them with the free Linux open-source operating system, rather than Microsoft’s Windows. Since then, Windows netbooks have taken over most of the market after Microsoft began pushing Windows XP aggressively to netbook makers and consumers realized Linux netbooks didn’t work well with some popular applications and devices.

Linux on netbooks isn’t going away though. In fact, software and hardware companies have been making big investments to improve Linux netbooks. For the past week, I’ve been using several flavors of Linux running on netbooks — Ubuntu, Hewlett-Packard’s Mi (which is based on Ubuntu) and Moblin, created largely by Intel and not yet available commercially. In all cases, the Linux netbooks failed at some basic functions that any laptop, no matter how tiny and inexpensive, should be able to handle, like working with printers. At the same time, Mi and Moblin have impressive graphical user interfaces well-suited to the habits of typical netbook users, like checking email and accessing social-networking sites, as well as the small screens and low horsepower of tiny laptops. In addition to Linux, all of the computers shared the standard features, or lack thereof, common among netbooks, including compact keyboards and no DVD drives.

H-P’s Mini 110 Mi Edition

The most polished of the products was H-P’s Mini 110 Mi Edition, a new model with a 10.1-inch screen that H-P will begin selling on its Web site for $279.99 on June 10. That’s nearly $50 less than what H-P will charge for the Mini 110 running Windows XP, which will come with a 160-gigabyte hard drive instead of the 8-gigabyte solid-state drive that will come with the Mi edition.

The striking thing about this netbook is the slick graphical user interface created by H-P that runs on top of Ubuntu and first began appearing on H-P netbooks early this year. Instead of a traditional desktop like that found in Windows and the Mac, Mi (pronounced “me”) arranges commonly used applications and content on a screen called the “dashboard,” which looks like a personalized Web page and lists recently received emails, fresh thumbnail images of favorite Web sites, and a Web-search toolbar.

The Mi home screen is a clever way to make the computer seem alive with on- and off-line content, which is fitting since netbooks are designed for on-the-go Internet activities. It’s also tailor-made for the small screen size of netbooks.

A more eye-catching iteration of Linux is Moblin, which I tried out in test form on an Acer netbook; it is expected to ship on netbooks by the end of the year. Moblin has a menu of icons at the top of the screen, the most interesting of which leads to the M-Zone, a home screen that displays calendar appointments and favorite applications alongside snapshots of recently visited sites and a continuous feed from the user’s Twitter network.

An icon called “People” leads to a list of instant-messaging buddies, while another, called “Zones,” let me organize all the applications I had launched into different virtual workspaces, which is useful for hopping between various tasks on a small-screen device like a netbook.

The look and feel of the standard Ubuntu system, without the Mi interface, is more commonplace. I tried out a Dell Mini 10 with a 10.1-inch display and 160-gigabyte hard drive that sells for $349 on Dell’s Web site. The Mini 10 ships with version 8.04 of Ubuntu, which resembles Windows XP, with its desktop, taskbar and pop-up menu system. Ubuntu, in some cases, seemed to overestimate the size of the Dell Mini’s display: A window for configuring wireless-networking capabilities was so large it bled off the screen, and I couldn’t access all the buttons on it. I also installed on the Dell a new version of Ubuntu Netbook Remix, which works better on small screens. Since a Windows XP version of the Dell Mini 10 sells for the same price as the Ubuntu, I can’t see a compelling reason to choose the Ubuntu option.

All the netbooks I tried had compatibility problems with other external devices. The netbooks couldn’t load the software drivers to let me print to my Canon and Dell printers. I couldn’t load pictures over a USB cable from my Canon PowerShot SD750 digital camera. I was able to get my pictures on the machines by plugging a storage card from my camera directly into the netbooks.

Canonical, the London company that oversees development work on Ubuntu, says it is improving the system’s compatibility with various devices. Intel says it is unfair to judge Moblin until it is commercially available.

Some key applications currently don’t run on Linux, like Apple’s iTunes, which makes it difficult to load music files onto iPods from the netbooks. While the Linux laptops didn’t run Microsoft Office, they came with OpenOffice, a free package of word-processing, spreadsheet and presentation applications that allowed me to open and modify basic Word and Excel files.

The companies behind Linux netbooks have made great strides in improving user interfaces, but until they can achieve similar breakthroughs in how the machines work with other devices, Windows netbooks are still a better deal.

• Email nick.wingfield@wsj.com. Walter S. Mossberg is away and will return next Thursday.

]]> http://allthingsd.com/20090527/little-laptops-with-linux-have-compatibility-issues/feed/ 0 http://allthingsd.com/20090507/xerox-launches-revolutionary-color-printer/ http://allthingsd.com/20090507/xerox-launches-revolutionary-color-printer/#comments Thu, 07 May 2009 17:12:26 +0000 Bill Bulkeley http://voices.allthingsd.com/?p=11540 Many companies restrict the use of color printers because of high costs–up to eight cents a page, compared to a penny a page for black and white. Xerox (XRX) hopes to loosen up the color pursestrings with a new $20,000 printer that is says will sharply cut those costs.

Xerox says printing color using the new machine, which uses a proprietary “solid ink” technology, will be up to 62 percent cheaper than the price of current laser prints. Robert Palmer, an analyst with InfoTrends, a market research firm in Weymouth, Mass., said in a research report that the new product “could have a major impact on the office imaging landscape,” due to its pricing.

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