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		<title>A Scanner for All Seasons</title>
		<link>http://allthingsd.com/20120507/a-scanner-for-all-seasons/</link>
		<comments>http://allthingsd.com/20120507/a-scanner-for-all-seasons/#comments</comments>
		<pubDate>Mon, 07 May 2012 13:00:14 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
				<category><![CDATA[General]]></category>
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		<category><![CDATA[Xerox]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=203914</guid>
		<description><![CDATA[For serious scanning needs, Xerox's Mobile Scanner beats a smartphone app or pocket-sized scanner.]]></description>
			<content:encoded><![CDATA[<p>Every year, come tax season, I curse myself. I might write about all things digital, but when it comes to receipts and important documents, my record-keeping is analog amateur hour.</p>
<p>So this year I’m getting serious about scanning. Fortunately, there are plenty of portable scanning options out there, ranging from mobile apps to wand-like scanners.</p>
<p>This week, I set out to determine whether an app or a pocket-sized scanner with receipt-management software can really do the job of a larger scanner. I tested three options: The smartphone app <a href="http://itunes.apple.com/us/app/jotnot-scanner-pro/id307868751?mt=8">JotNot Scanner Pro by MobiTech 3000</a>, PlanOn&#8217;s tiny <a href="http://planon.com/slimscan.php">SlimScan SS100</a> scanner and Xerox&#8217;s new wand-shaped <a href="http://www.xeroxscanners.com/en/us/products/XMS/default.asp">Mobile Scanner</a>.</p>
<p>The JotNot Pro app uses the iPhone’s camera to capture images of documents. And after five days of testing, it became apparent that the app was great on the go, but I wouldn’t use it to scan tons of files. The SlimScan scanner’s size was attention-grabbing, but the device and its software were problematic for me. Despite its larger size and $250 price point, the Xerox scanner was my top pick, because of its fast scanning and its wireless connectivity via an Eye-Fi card.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=C275F7E0-51DC-4298-8213-D7759F31B7F4&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={C275F7E0-51DC-4298-8213-D7759F31B7F4}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>I began the scanner tests with JotNot Pro for iPhone, which was updated late last year and costs $1.99.</p>
<p>I was at a conference last week, accumulating business cards and receipts, so it was a good opportunity to test the app. After I snapped a horizontal photo of a business card, the app immediately found the edges of the card and cropped the image. Then it processed the image, and the text in the final file was clear and easy to read. I did this with receipts as well.</p>
<p>JotNot Pro let me enhance each file before processing it, whether it was a hard-to-read receipt or a file with lighter text; and I could also adjust the contrast or add a timestamp to the files.</p>
<p><a href="http://allthingsd.com/files/2012/05/JotNot1.jpg"><img src="http://allthingsd.com/files/2012/05/JotNot1-380x275.jpg" alt="" title="JotNot1" width="380" height="275" class="alignright size-medium wp-image-204202" /></a></p>
<p>Next, I shared the files. I had the option to email the files, print or fax them, open them in compatible apps, such as DropBox, or copy them to DropBox, Evernote, Box and Google Docs. JotNot Pro can also easily convert the saved files into PDFs.</p>
<p>I was impressed with all of the options packed into the JotNot Pro app, and would continue using a mobile app to scan when I have my phone and no other options. But for high-volume scanning, I wouldn&#8217;t rely solely on an app.</p>
<p>I had high hopes for the SlimScan, but it didn’t deliver. The SlimScan SS100 is a super-thin, credit-card-sized device that launched last month and currently lists on Amazon.com for $106. It claims to store up to 600 scanned images before you have to dump the files off of it, and its expected battery life is 200 to 300 scans per charge.</p>
<p>It confused me from the start. The SlimScan has five tiny unmarked buttons, and I had to read the instruction manual to figure out which one was the power button, which is never a good sign. I had to dig my nail into each button to press it down. When I removed the bottom portion of the stainless steel device to start scanning, I felt like I might break it.</p>
<p>I found that with the SlimScan, I had to have a slow, steady hand as I was rolling the device across a file, or the images wouldn’t scan properly. The first few images I scanned were cut off or missing lines of text as a result of this.</p>
<p><a href="http://allthingsd.com/files/2012/05/SlimScan1.jpg"><img src="http://allthingsd.com/files/2012/05/SlimScan1-380x253.jpg" alt="" title="SlimScan1" width="380" height="253" class="alignleft size-medium wp-image-204381" /></a></p>
<p>PlanOn’s software for the SlimScan, which is installed straight from the device, was confusing at first as well. The software doesn’t work on Macs, so in order to test it I installed the software on a laptop running Windows 7.</p>
<p>I initially had some trouble transferring files from the scanner to the SlimScam file-management system. The PlanOn software on my laptop would only recognize the files when I renamed them with a JPEG extension. It turned out I needed to install an additional software component in order for SlimScan to convert the files to readable files, and PlanOn suggested I upgrade the software running on the actual scanner as well. According to SlimScan, any SlimScan software earlier than version 4.3 needs to be updated, and my SlimScan was running version 3.8.</p>
<p>After I managed to import images of receipts, business cards and a portion of a book cover, I had the option to move the info to Contacts and export it to Outlook, among other things. Some of the scanned data from business cards didn’t transfer over to Contacts, though optical-recognition software often isn&#8217;t 100 percent accurate. </p>
<p>The $250 Xerox Mobile Scanner launched in January, and is comparable in size to the mobile scanner made by The Neat Company, which has been making digital filing and scanning products since 2003. The Xerox scanner can be set up to wirelessly share images, too. </p>
<p><a href="http://allthingsd.com/files/2012/05/Xerox.jpg"><img src="http://allthingsd.com/files/2012/05/Xerox-380x253.jpg" alt="" title="Xerox" width="380" height="253" class="alignright size-medium wp-image-204203" /></a></p>
<p>The scanner is 11.5 inches by 2.75 inches by two inches, and weighs 1.5 pounds. Its expected battery life is 300 scans per charge. Like the SlimScan, it isn’t fully compatible with Macs, though Xerox says a Mac utility will be available soon. The Xerox scanner has ports in the back for a flash drive as well as an SD card, so you can scan directly to those, then transfer the files to your computer.</p>
<p>Getting set up to transfer files from the Xerox via Wi-Fi was a bit of a process. First, I inserted an Eye-Fi card, which comes with the scanner, into my laptop, and signed up for an account online. Then I moved the Eye-Fi card to the back of the scanner. I had to temporarily disable other nearby wireless networks so I could “train” my devices to use the Eye-Fi card as a wireless hotspot.</p>
<p>I also had to download a Xerox app for my smartphone if I wanted the files to wirelessly transfer to my phone.</p>
<p>But after all that, I was a scanning machine. The Xerox device scanned all of my business cards, receipts and documents well &#8212; and quickly. And files transferred seamlessly to both the Xerox mobile app on my phone and my Eye-Fi dashboard on my laptop. From there, I could email the files or share them with more than 25 productivity, social networking and picture sites.</p>
<p>If the Xerox app itself took photos, it would be the perfect mobile app companion to the hardware. The Xerox mobile scanner may be expensive and slightly less portable &#8212; and it probably won&#8217;t make tax season any more fun &#8212; but for scanning lots of documents and easy file transfers, it gets the job done.</p>
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		<title>PayPal Hires VP of Global Design From Apple</title>
		<link>http://allthingsd.com/20110131/paypal-hires-vp-of-global-design-from-apple/</link>
		<comments>http://allthingsd.com/20110131/paypal-hires-vp-of-global-design-from-apple/#comments</comments>
		<pubDate>Mon, 31 Jan 2011 20:30:16 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=2177</guid>
		<description><![CDATA[PayPal has hired Sarah Brody, a seven-year veteran of Apple, to the position of VP of Global design.]]></description>
			<content:encoded><![CDATA[<p>PayPal has hired Sarah Brody, a seven-year veteran of Apple, for the position of VP of Global design.</p>
<p><img class="alignright size-full wp-image-2179" title="paypal_sarah" src="http://emoney.allthingsd.com/files/2011/01/paypal_sarah.jpg" alt="" width="129" height="134" />The company confirmed the appointment to us after we got wind of an internal memo sent out to employees today.</p>
<p>In her new position at eBay-owned PayPal, Brody will focus on improving the PayPal user experience and making sure that its payment platform is easy to use.</p>
<p>Brody was previously at Apple, where she worked on the first iPhone and an early version of the iPod Nano. Some of her more recent design work can be seen on the homepages of <a href="http://www.apple.com/finalcutstudio/">Final Cut Studio</a>, <a href="http://www.apple.com/logicstudio/">Logic Studio</a> and <a href="http://www.apple.com/pro/">Pro</a>.</p>
<p>Picking up a design guru from Apple, which is known for its simple, yet exquisite, designs (and preference for as few buttons as possible), is a coup for PayPal.</p>
<p>However, just last week <a href="http://emoney.allthingsd.com/20110126/paypal-loses-top-payment-exec-to-google-appoints-new-head/">the company announced it had lost Osama Bedier</a>, who took a job at Google after working for PayPal for eight years, and most recently oversaw the company&#8217;s global payments platform, including mobile.</p>
<p><strong>Correction:</strong> In a previous version of the story, we wrote that the memo also said PayPal was still on the hunt for a new leader for its global product and experience leadership team. However, Sam Shrauger was promoted internally into the position.</p>
<p><strong>UPDATE 2:</strong> We also learned today that PayPal&#8217;s parent company, eBay, <a href="http://emoney.allthingsd.com/20110131/exclusive-seeking-better-search-results-ebay-finds-experts-at-bing-and-facebook/">has hired two new search experts from Facebook and Microsoft</a>.</p>
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		<title>RunKeeper Hopes to Be Your App for That New Year&#039;s Resolution</title>
		<link>http://allthingsd.com/20101231/runkeeper-hopes-to-be-your-app-for-that-new-years-resolution/</link>
		<comments>http://allthingsd.com/20101231/runkeeper-hopes-to-be-your-app-for-that-new-years-resolution/#comments</comments>
		<pubDate>Fri, 31 Dec 2010 20:59:13 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=1866</guid>
		<description><![CDATA[The RunKeeper Pro app, usually $9.99, is free from now through the end of January. Since the promotion started yesterday, downloads of the app have been up more than 10 times the normal number for a single day.]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-1870" title="RunKeeperPro" src="http://networkeffect.allthingsd.com/files/2010/12/RunKeeperPro.png" alt="" width="130" height="242" /><a href="http://runkeeper.com/">FitnessKeeper</a>, the mobile fitness app maker for the iPhone and Android, has found a variety of ways to get its users to pay to track their runs, bike rides and other activities using GPS. It offers a RunKeeper Pro app for $9.99, with premium features such as audio cues and interval training; an Elite subscription service for $19.99 per year that allows users to live-broadcast their activities and get reports on their progress; and specific training programs (usually $9.99 each for non-members).</p>
<p>Confused by all those options? There&#8217;s also a basic RunKeeper app that has enough tracking and reporting features for many users and has always been free. I wrote recently about <a href="http://networkeffect.allthingsd.com/20101130/everything-will-be-social-and-that-includes-sweating/">its social features</a>.</p>
<p>Apple recently said RunKeeper Pro was one of its top-grossing apps of 2010. FitnessKeeper, a small Boston-based start-up that just raised $1.1 million in funding, wouldn&#8217;t disclose revenue or download numbers, but said it has been cash-flow positive every month since it was founded two-and-a-half years ago.</p>
<p><img class="alignleft size-medium wp-image-1873" title="Top Free Apps" src="http://networkeffect.allthingsd.com/files/2010/12/Screen-shot-2010-12-31-at-11.34.45-AM-275x84.png" alt="" width="275" height="84" />The company announced this week it would take down one part of its pay barrier from now through the end of January, <a href="http://networkeffect.allthingsd.com/20101130/everything-will-be-social-and-that-includes-sweating/">giving away RunKeeper Pro for free</a> during New Year&#8217;s resolution season.</p>
<p>Launched yesterday on iPhone, that promotion has already been highly successful, with 171,000 RunKeeper Pro downloads yesterday on the iPhone, more than 10 times as many as it gets in a normal day. The app is currently quickly climbing the Apple App Store charts, now at No. 5 in the free app category (it was No. 12 this morning). The promotion is also launching on Android this afternoon.</p>
<p>And as of this writing, it&#8217;s only New Year&#8217;s resolution time in about half the world.</p>
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		<title>Apple Has $51 Billion and a Shopping List. Is Facebook on It?</title>
		<link>http://allthingsd.com/20101018/live-apple-earnings-call-2/</link>
		<comments>http://allthingsd.com/20101018/live-apple-earnings-call-2/#comments</comments>
		<pubDate>Mon, 18 Oct 2010 22:58:07 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=24788</guid>
		<description><![CDATA[Steve Jobs told analysts that he's hanging on to his giant cash hoard for a rainy day--and a couple specific things he'd like to buy. Perhaps he's discussed this with Mark Zuckerberg...]]></description>
			<content:encoded><![CDATA[<p>Steve Jobs made a rare appearance during today&#8217;s Apple&#8217;s earnings call and spent most of his time beating up his rivals, past and present. Summary: The iPhone has left Research in Motion&#8217;s BlackBerry in the dust. And while Google&#8217;s Android phones and tablets-to-be looked impressive, they <a href="http://digitaldaily.allthingsd.com/20101018/jobs-on-android-the-fight-isnt-closed-vs-open-but-integrated-vs-fragmented/">weren&#8217;t</a>.</p>
<p>Great fun to listen to for Apple watchers. But not that meaningful, really&#8211;mostly positioning and spin. There was at least one important nugget, though: Apple has a specific shopping list, with some very big-ticket items on it.</p>
<p><img src="http://photos.allthingsd.com/Events/Apple/iphone-4-press-conference/201007161053100329/936789254_MANZ6-S.jpg" width="350" height="233" alt="Steve Jobs from iPhone 4 Antenna Press Conference" title="Steve Jobs from iPhone 4 Antenna Press Conference" class="aligncenter" /></p>
<p>Jobs wouldn&#8217;t lay those out, of course. But when asked if he planned on spending any of Apple&#8217;s $51 billion (!) in cash via a dividend or stock buyback, he explained that he had something else in mind. From my notes, a combination of direct quotes and paraphrase:</p>
<p>“We strongly believe that one or more very strategic opportunities may come along that we’re in unique opportunity to take advantage of because of our cash,” and we want to keep our powder dry “because we feel that there are one or more” opportunities in the future.</p>
<p>M&amp;A guys, start your engines!</p>
<p>The &#8220;what will Apple do with all its cash&#8221; speculation story is a time-honored tradition&#8211;I seem to remember writing one four or five years ago, when Apple had $6 billion or so lying around, and discussing whether it made sense for Jobs to buy a music company like Universal.</p>
<p>But I don&#8217;t remember Jobs every signaling his desire to go shopping quite as openly as this before (feel free to correct me in comments if I have this one wrong). Two caveats:</p>
<ul>
<li>Jobs is famous for saying one thing and doing&#8230;something else. So don&#8217;t get <em>too</em> riled up about this.</li>
<li>Just because Jobs is talking about spending money on &#8220;opportunities&#8221; doesn&#8217;t mean he&#8217;s talking about buying a company. He could be talking about big, hairy capital expenditures, like the billion-dollar server farm Apple is finishing up in North Carolina.</li>
</ul>
<p>Still. It&#8217;s hard not to read or hear that quote and not think that he&#8217;s thinking about some very big buys. Like what?</p>
<p>A lot of folks will assume that Jobs is talking about buying a big content producer. Music doesn&#8217;t make any sense, because there&#8217;s little value left in that business. But if Jobs wants to make headway in the TV business, perhaps it makes sense for him to snag a big broadcaster or programmer to give him the leverage he needs with the Comcasts, Viacoms and Time Warners of the world.</p>
<p>Or you could make the same argument for other content makers, like game studios. The biggest one, Electronic Arts, has a market cap of a mere $5.21 billion. Jobs could give ERTS shareholders a hefty premium and still have plenty of walking-around money.</p>
<p>Or perhaps it makes zero sense for Apple to be in the content business, because it&#8217;s done just fine not being in the content business to date.</p>
<p>So then what?</p>
<p>Feel free to throw your own guesses in, but I&#8217;ll kick off with my own: It&#8217;s a company that has yet to compete with or brush up against Apple in any significant way. And it&#8217;s one that Apple seems unlikely to be able to move aside, even if it wanted to. And it&#8217;s one that&#8217;s already competing directly with Google, which has to make Jobs like it even more.</p>
<p>And, if you believe this L.A. Times report, <a href="http://latimesblogs.latimes.com/technology/2010/10/apples-jobs-pings-facebooks-zuckerberg-for-dinner.html">Jobs is already strolling around Palo Alto with its CEO</a>: What do you think of Apple buying Facebook? Discuss&#8230;.</p>
<h4 class="subhed">Earlier</h4>
<p>Apple investors who got their <a href="http://mediamemo.allthingsd.com/20101018/of-course-apple-beats-earnings-estimates/">first look at the company&#8217;s earnings numbers</a> don&#8217;t like them&#8211;AAPL is trading down seven percent after hours. Let&#8217;s see if Apple executives can soothe their concerns during the earnings call.</p>
<p>You can listen in for yourself via <a href="http://www.apple.com/quicktime/qtv/earningsq410/">this link</a>, or follow along in my liveblog below:</p>
<h4 class="subhed">Live Blog</h4>
<p>Apple or Apple&#8217;s IR company trying some very, very mellow string and piano stuff while we wait.</p>
<p>CFO Peter Oppenheimer kicks off. &#8220;Outstanding results&#8221; for September quarter. Highest quarterly revenue, earnings.</p>
<p>Mac products and services: 3.9 mm Macs. Record quarter. 27% y/y growth. Double market growth for Q.</p>
<p>IMac, Macbook, Macbook Pro all good. Asia/Pacific performing best.</p>
<p>IPods: 9.1 million.</p>
<p>ITunes revenue more than $1 billion.</p>
<p>IPhone. &#8220;Extremely pleased&#8221; with 14.4 million unit sales; basically doubled y/y.</p>
<p>$8.6 billion in sales value of iPhones alone.</p>
<p>Heaping praise on iPhone 4 (justified) and stressing iPhone&#8217;s move into corporate market, rattling off blue-chip customers.</p>
<p>IPad. &#8220;Thrilled&#8221; with momentum. &#8220;Great enthusiasm&#8221; from customers.</p>
<p>65% of Fortune 100 deploying or piloting iPad. Lists some of them.</p>
<p>125 million iOS device sales last month.</p>
<p>200,000 registered iOS developers.</p>
<p>&#8220;Very happy&#8221; with results of iAd so far.</p>
<p>On to Apple stores. More records here.</p>
<p>Expects to open 40-50 stores next year, 50% of them outside U.S.</p>
<p>IPhone sales mix &#8220;better than expected&#8221;&#8211;boosted overall margin.</p>
<p>$51 billion cash hoard. [Deep, longing sigh from everyone in media, tech business.]</p>
<p>For the year: 5x revenue and 10x earnings compared with five years ago.</p>
<p>&#8220;Very enthusiastic&#8221; about lineup, &#8220;extremely confident&#8221; in new product pipeline.</p>
<p>Rare appearance from Steve Jobs!</p>
<p>Had to drop by for first $20 billion quarter.</p>
<p>&#8220;We&#8217;ve now passed RIM, and I don&#8217;t see them catching up to us in the foreseeable future.&#8221;</p>
<p>They have to move into software/platform development, and I don&#8217;t think they can.</p>
<p>So what about Google?</p>
<p>Apple is activating 275,000 iOS devices per day on average over the past 30 days; peaked at 300k iOS devices some days. 300,000 apps in app store.</p>
<p>Unfortunately, there is no solid data on how many Android handsets sold each quarter.</p>
<p>Google loves to characterize Android as open, Apple as closed. &#8220;We find this a bit disingenuous.&#8221;</p>
<p>Windows is &#8220;open.&#8221; But Android is &#8220;very fragmented.&#8221; OEMs like Motorola install own stuff to make their phones stand out. We don&#8217;t do that.</p>
<p>Shout out to &#8220;Twitterdeck&#8221; ( I think he means Tweetdeck) and their challenges running 100 versions of Android client. &#8220;Compare this to iPhone, where there are two versions of the software&#8230;to test against.&#8221;</p>
<p>Meanwhile, at least four app stores on Android. &#8220;This is going to be a mess for both users and developers.&#8221;</p>
<p>Apple&#8217;s app store has 3x apps compared with Google marketplace.</p>
<p>&#8220;Even if Google were right, and the real issue was closed vs. open, it&#8217;s important to remember that open systems don&#8217;t always win.&#8221;</p>
<p>For instance: Microsoft&#8217;s [miserable] &#8220;PlaysForSure&#8221; strategy, RIP.</p>
<p>Google&#8217;s &#8220;open&#8221; argument is a &#8220;smokescreen.&#8221; Real issue is what&#8217;s best for customer&#8211;&#8221;fragmented vs. integrated.&#8221;</p>
<p>Integrated is a huge advantage for us, because it&#8217;s better for customers, and better for developers. &#8220;We are very committed to the integrated approach no matter how many times Google tries to characterize it as closed.&#8221;</p>
<p>Now! On to our tablet competitors:</p>
<p>First of all, only a few credible competitors.</p>
<p>Second, most of them are pushing 7.5&#8243; screen. That means they are just at 45% size of our 10&#8243; screen. &#8220;You heard that right&#8230;.This size isn&#8217;t sufficient to create great tablet apps.&#8221;</p>
<p>Extolling features of iPad size vs. teeny tiny tablet competitors: They&#8217;re &#8220;tweeners&#8221;&#8211;too small to compete with iPad, too big to compete with smartphones.</p>
<p>IPad has 35,000 apps. New crop of tablets will have &#8220;near zero.&#8221;</p>
<p>Competitors having a hard time coming close to iPad pricing, even with their puny screens. We make our own everything, and this results in an &#8220;incredible product, at a great price.&#8221; Our competitors will &#8220;likely offer less, for more.&#8221; They&#8217;ll be &#8220;DOA. Dead on arrival.&#8221;</p>
<h4 class="subhed">Questions and Answers</h4>
<p><strong>Supply constraints on iPad?</strong></p>
<p>COO Tim Cook: We&#8217;ve got a handle on it. And note that we&#8217;re expanding distribution in the U.S. and internationally, with more countries to come.</p>
<p>Question about margins I didn&#8217;t quite catch.</p>
<p>Oppenheimer: Sold more iPhones than planned, and commodity prices came down, so that helped.</p>
<p><strong>Q for Steve. Please talk about &#8220;iPad opportunity.&#8221; Size of business, etc., two years or more down the road?</strong></p>
<p>Jobs: &#8220;The iPad is clearly going to affect notebook computers. The iPad proves it&#8217;s not a question of if, it&#8217;s a question of when.&#8221; Already seeing &#8220;tremendous&#8221; interest from education and &#8220;much to my surprise, from business.&#8221;</p>
<p>&#8220;The more time that passes, the more I am convinced that we&#8217;ve got a tiger by the tail here.&#8221; We&#8217;ve trained tens of millions of people on this OS via the iPhone. &#8220;I see it as really general purpose, and I see it as very big.&#8221;</p>
<p><strong>Could it be the second biggest business after the iPhone?</strong></p>
<p>&#8220;I try not to predict, I try to report.&#8221; We&#8217;re selling more iPads than Macs.</p>
<p><strong>What about Flash? Any update?</strong></p>
<p>&#8220;Flash memory? We love flash memory&#8221; [hohoho]</p>
<p>A question on iPhone demand, which I missed.</p>
<p><strong>Q: Steve, &#8220;You are the tablet market.&#8221; Do you see tablet competitors cutting into your market in the same way you cut into RIM&#8217;s market? Won&#8217;t that fragment the market?</strong></p>
<p>&#8220;I have a hard time imagining what those strategies&#8230;are.&#8221; Pricing won&#8217;t work. &#8220;Flash hasn&#8217;t presented any problem at all; as you know, most video on the Web is now presented in HTML5.&#8221; The iTunes store is dominant and &#8220;we&#8217;re not done&#8221; working on stuff for the future.</p>
<p><strong>Q: Smartphones&#8211;&#8221;Do you see that as a zero-sum game?&#8221;</strong></p>
<p>Jobs: As you know, most phones in the world aren&#8217;t smartphones. They&#8217;ll convert over time, so there will be room for multiple competitors, but &#8220;eventually it will turn into a zero-sum game, or close to that.&#8221;</p>
<p><strong>Q: For Oppenheimer: Another margins question.</strong></p>
<p>A: We do see a small sequential decline. Higher-than-expected mix of new iPods and new iPads. We&#8217;ve been very aggressive on pricing there, and that&#8217;s what&#8217;s pushing down margins.</p>
<p><strong>Q: Steve, how&#8217;s your Apple TV &#8220;hobby&#8221; coming? And what&#8217;s up with streaming media?</strong></p>
<p>Jobs: We don&#8217;t talk about unannounced products, but I&#8217;m happy to tell you what we know about Apple TV. We have moved to streaming. It&#8217;s all streaming. Everything is rented, and/or soon to be streamed from iPad or iPhone.</p>
<p>So far we&#8217;ve sold 250,000 new Apple TVs. &#8220;I&#8217;m thrilled with that.&#8221; And with Airplay set up, &#8220;it will give people another big reason to buy it.&#8221;</p>
<p>Another margin/guidance question. Seems to be the same one repeated each time, with the same answer.</p>
<p><strong>Q for Steve: Key risks for company?</strong></p>
<p>The goal is to make the best devices in the world. &#8220;It&#8217;s not to be the biggest. As you know, Nokia&#8217;s the biggest&#8230; but we don&#8217;t aspire to be like them.&#8221;</p>
<p>Android is the biggest competitor. Outshipped us in June quarter as we transitioned. We&#8217;re waiting to find out what happened in this quarter. &#8220;I don&#8217;t know how we&#8217;ll find out&#8221; though.</p>
<p>Our approach is to create products that &#8220;just work&#8221; and &#8220;their approach is very different from that.&#8221;</p>
<p><strong>Questions for Steve and Tim: Aspirations for iPhone and iPad. In Mac, you didn&#8217;t aspire to high market share; in iPod, it was the opposite&#8211;you own that market. In the past, Tim you&#8217;ve described iPhone business as closer to the iPod model. Steve, you sort of said something different. Please resolve that difference: Biggest, or best?</strong></p>
<p>Jobs: &#8220;Nokia makes $50 handsets. We don&#8217;t know how to make a great handset for $50.&#8221; We want to make &#8220;breakthrough, best products,&#8221; and &#8220;drive costs down&#8221; while making them better through &#8220;relentless improvement.&#8221;</p>
<p>We have a very low share in the phone market. Single digits. And a very high share in tablets. But we don&#8217;t think about it that way.</p>
<p>The reason we won&#8217;t make a seven-inch tablet isn&#8217;t because of price point, &#8220;it&#8217;s because we don&#8217;t think you can make a great tablet with a seven-inch screen.&#8221; And as a software company, we think of software first. Developers don&#8217;t want to build for all these different platforms and devices, and on this small screen. &#8220;It&#8217;s not about cost, it&#8217;s about value, when you factor in the software.&#8221;</p>
<p><strong>Q: Okay, but if the market moves toward lower-functionality smartphones and &#8220;dramatically lower price points,&#8221; then you&#8217;ll cede share, right?</strong></p>
<p>Jobs: &#8220;You&#8217;re looking at it wrong.&#8221; You&#8217;re looking at it as a hardware guy who doesn&#8217;t really know about software. You assume that software &#8220;can come alive on this product that you&#8217;re dreaming of. But it won&#8217;t&#8221; because developers want to build for better products, with faster processors and better screens.</p>
<p><strong>Q: You have about $50 billion in cash. What are you going to do with that? Why not return it to shareholders?</strong></p>
<p>Jobs: &#8220;We strongly believe that one or more very strategic opportunities may come along that we&#8217;re in unique opportunity to take advantage of because of our cash&#8221; and want to keep our powder dry &#8220;because we feel that there are one or more&#8221; opportunities in the future.</p>
<p>Missing next question about iPhone and iPad penetration into corporate market.</p>
<p>[Market not sold on Apple's story yet, btw: Stock still down 5.84%.]</p>
<p><strong>Question for Oppenheimer. Guess what? It&#8217;s about gross margins. Any change in manufacturing, etc? Any color at all?</strong></p>
<p>Oppenheimer: Don&#8217;t provide product-specific gross margins. Always trying to lower costs, though. &#8220;We were happy&#8221; with gross margins for quarter. Down slightly because of product mix, as I&#8217;ve said over and over.</p>
<p><strong>Q: Talk about demand from carriers to pick up iPhone 4.</strong></p>
<p>Cook: The pressure I&#8217;m feeling is about supply. That&#8217;s the problem. At the country level, we have 166 relationships in 89 countries. In many countries, we went to more than one carrier. Latest one of those is Germany.</p>
<p>IPhone 4 in 85 of 89 countries. Will be in all 89 by end of year.</p>
<p><strong>What happens to margins and subsidy when you go nonexclusive?</strong></p>
<p>We don&#8217;t give information out on specific markets, but you can see that our ASPs have stayed above $600.</p>
<p><strong>For Steve: Why do you have advantage in price on iPad, as opposed to PC?</strong></p>
<p>Jobs: We engineer so much of it ourselves. Everything from chip to battery to enclosures. We&#8217;ve learned so much. We&#8217;ve learned a lot, developed a lot of our own components, where competitors have to go through middlemen. &#8220;This is a product we&#8217;ve been training for for the last decade.&#8221;</p>
<p>Call is over.  You can hear the whole thing on a podcast later this evening.</p>
]]></content:encoded>
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		<slash:comments>56</slash:comments>
		</item>
		<item>
		<title>Turning a Web Page Into a Keeper</title>
		<link>http://allthingsd.com/20100420/icyte-web-pages-for-keeps/</link>
		<comments>http://allthingsd.com/20100420/icyte-web-pages-for-keeps/#comments</comments>
		<pubDate>Tue, 20 Apr 2010 22:20:22 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1185</guid>
		<description><![CDATA[A free browser tool lets users store a Web page's content even if later the information is no longer retrievable.]]></description>
			<content:encoded><![CDATA[<p>What do you do if you come across an interesting online article or Web page but don&#8217;t have time to read it? You could bookmark it for a visit to the page at another time, or email the URL to yourself in hopes of eventually getting around to reading it. But since the Web is ever changing, a link that works one week might be useless the next. </p>
<p>This week, I tested iCyte (<a href="http://www.icyte.com">icyte.com</a>), a smarter way of compiling data from the Web. Rather than relying on live URLs, this tool saves a Web page&#8217;s content, just as it looked when you first saved it, even if that Web page later shuts down or is no longer retrievable. It also saves any highlighted markings you&#8217;ve made on a page. ICyte is a free Web browser add-on that, once downloaded, works with Microsoft&#8217;s (MSFT) Internet Explorer and Mozilla&#8217;s Firefox browser. Versions for Apple (AAPL) Safari and Google (GOOG) Chrome browsers are planned for May.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=6FF30837-4BA5-4760-8627-CC081BAE2370&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={6FF30837-4BA5-4760-8627-CC081BAE2370}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>There are several existing products that offer to organize digital data in one central place. Among them are <a href="http://www.evernote.com">Evernote</a> and <a href="http://www.springpadit.com">Springpad</a>, which save a greater variety of content (documents, emails, reminder memos and voicemails as well as some Web-page data) in various places. ICyte focuses specifically on saving Web-page content. </p>
<h5 class="subhed">Sharing Research</h5>
<p>It encourages people to share Web research with others by inviting them to join a project (iCyte&#8217;s term for a collection of Web pages saved on its server), comment on the content and share notes with one another. </p>
<p>For the most part, I liked using iCyte. I created a free account and made several projects filled with &#8220;Cytes&#8221; (saved Web pages), naming projects according to what they contained, like Tech Stuff and To Read, where I saved a bunch of online articles I wanted to read but didn&#8217;t have time to finish. I also used it to create a project with a friend called Silly News, where we shared news articles and Web pages with videos on them in a common space and commented on each other&#8217;s pages. People who want to participate in sharing and commenting on iCyte must also create accounts for themselves. ICyte is currently limited to browsers—whether on computers or on smartphones—though the company is considering making an iPhone app.</p>
<p>Once the iCyte add-on is downloaded onto a Windows PC or Mac for use in Internet Explorer or Firefox, two tiny icons that look like an eye and a list appear unobtrusively to the side of the browser&#8217;s address bar. When the eye icon is selected, it saves the opened Web page into a new or existing project and lets you add details like notes and word tags. </p>
<p>To save a highlighted section of a page, just highlight it with your cursor before hitting the eye icon, and that text will appear highlighted in the saved Cyte. By selecting the icon that looks like a list, users can open or close a left-side panel displaying a list of all saved Cytes. At the top of this list, and from the iCyte.com home page, a search box lets users comb through all public Cytes or just their own for specific terms. </p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AU602_mossbe_G_20100420192614.jpg" rel="lightbox" title="mossberg2"><img src="http://online.wsj.com/public/resources/images/PJ-AU602_mossbe_G_20100420192614.jpg" width="360" height="240" style="float: none;" alt="mossberg2" /></a><br />
<br />
With a click on the iCyte icon, Web pages—with highlighted text—can be saved as they originally appeared.</div>
<h5 class="subhed">Viewing Cytes</h5>
<p>Though the ability to highlight and save Cytes only works with the Internet Explorer and Firefox browsers, users can log into their iCyte accounts and see their saved or shared content using any browser. I did this using Chrome and Safari browsers on Windows PCs and Macs, and I also accessed my iCyte account on an iPad with its Safari browser. </p>
<p>By default, Cytes are saved as private projects, visible only to their creators. But in one step this privacy setting can be changed so the Cyte is shared publicly for the iCyte community to view and comment on. I browsed several public Cytes and found a few that I chose to save to my own account for reading, like an art history Cyte one user saved from a Metropolitan Museum of Art&#8217;s Web page.</p>
<h5 class="subhed">Blue Bar Feature</h5>
<p>Each Cyte has a blue bar across its top that shows who originally saved it and on what date. The blue bar also tells you whether you&#8217;re viewing the page with marked highlight on or off. A button lets you view the page in a live view, which may or may not be the same as what was saved depending if highlights were made, if the page has changed, or if more content has been added to it—like new reader comments on a blog post. </p>
<p>I found it easy to share Cytes with friends using a variety of methods, and a single Cyte can be shared from a private project without allowing someone access to the other Cytes saved in the project. I shared Cytes via Facebook and email, though links to Cytes can be shared in other ways like on Twitter, Digg, StumbleUpon and MySpace—or by using a shortcut to embed the link on a Web site or blog. </p>
<h5 class="subhed">The Highlights</h5>
<p>I didn&#8217;t use the highlighting feature much, but I could see it being a real boon for people doing research and saving Web pages for specific content. Also, by highlighting text before sharing Cytes with others, users can more specifically point out what they like or find useful in a particular article or Web page.</p>
<p>The version of iCyte that I used is free and a company representative said each user&#8217;s profile information is kept private and not shared with third parties. ICyte doesn&#8217;t currently include built-in advertisements; instead, the company plans to roll out subscription-based Enterprise and Pro versions. The Enterprise version costs $195 a year and the Pro version is still in the works. </p>
<p>If you use the Web as a research resource or simply like saving articles, videos and other online materials, iCyte could be a great tool for organizing and sharing all of that content. </p>
<p class="tagline">Write to Katherine Boehret at mossbergsolution@wsj.com</p>
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		<title>Does Your Mom Edit Your Blog? Google Wants to Know.</title>
		<link>http://allthingsd.com/20091105/does-your-mom-edit-your-blog-google-wants-to-know/</link>
		<comments>http://allthingsd.com/20091105/does-your-mom-edit-your-blog-google-wants-to-know/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 17:30:56 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
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		<category><![CDATA[amateur]]></category>
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		<category><![CDATA[Kara Swisher]]></category>
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		<category><![CDATA[Will Ferrell]]></category>
		<category><![CDATA[Zachary Seward]]></category>

		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=12841</guid>
		<description><![CDATA[Why did Google start labeling blogs as "blogs" in its search results? Eric Schmidt thinks it may have to do with your mother.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/11/mom.jpg"><img class="alignright size-medium wp-image-12842" title="mom" src="http://mediamemo.allthingsd.com/files/2009/11/mom-250x216.jpg" alt="mom" width="250" height="216" /></a>Do a Google news search, for say, <a href="http://news.google.com/news?q=will%20ferrell&amp;oe=utf-8&amp;rls=org.mozilla:en-US:official&amp;client=firefox-a&amp;um=1&amp;ie=UTF-8&amp;sa=N&amp;hl=en&amp;tab=wn">&#8220;Will Ferrell,&#8221;</a> and you&#8217;ll see that the search giant has started labeling news items from blogs as&#8230;news items from blogs. Why?</p>
<p>Turns out Google (GOOG) CEO Eric Schmidt isn&#8217;t quite sure himself.</p>
<p>But posed with that question during a Boston news conference yesterday, Schmidt did use the opportunity to expound on the difference between pro bloggers and amateur ones. Or at least, his vision of the difference.</p>
<p>From <a href="http://www.niemanlab.org/2009/11/google-ceo-eric-schmidt-envisions-the-news-consumer-of-the-future/">Nieman Journalism Lab blogger Zachary Seward&#8217;s transcript</a> of his exchange with Schmidt:</p>
<blockquote class="memo"><p>Me: A very small question. Google News very recently added a label for blogs, to differentiate from non-blogs. It seemed weird in 2009 to make that distinction. I wondered, did you have any input on that or &#8211;?</p>
<p>Eric Schmidt: I was not directly involved in that. There seems to be a difference between blogs and traditional news. It’s sometimes hard to distinguish because many people in the traditional news are also bloggers.</p>
<p>Me: Or they use a blog platform.</p>
<p>Schmidt: Or they use a blog platform. So we’re trying to find that line. And it’s hard to articulate what that difference is.</p>
<p>Me: How would describe that line if it’s not based on the tech behind the publishing platform?</p>
<p>Schmidt: No, it’s not the technology. My guess is&#8211;again, I’m speculating, which is always a mistake&#8211;it has a lot to do with the infrastructure around the writer. So a blog that’s associated with a major, legitimate organization&#8211;of which, I think, the majority, if not everyone, in the room is associated with&#8211;would be, I think, treated differently than an individual blogger who’s using his or her right of free expression to say whatever he thinks. So the presence of an editor, as an example. You know, an editor that’s not your mom.</p></blockquote>
<p>As Seward points out, Schmidt is wrong about the way Google News categorizes. As best I can tell, Google basically lumps all blogs, including this one, which I like to think of as reasonably professional, in its &#8220;blog&#8221; category. And no, despite her <a href="http://kara.allthingsd.com/20090807/the-outage-aftermath-louie-swisher-hearts-facebook-but-twitter-not-so-much/">occasional</a> <a href="http://kara.allthingsd.com/20090904/if-some-dads-rants-on-twitter-can-go-viral-my-mom-needs-to-turbo-tweet/">appearances</a> on this site, Kara Swisher&#8217;s mother is not an editor here.</p>
<p>Anyway, the real question for me isn&#8217;t &#8220;how does Google refer to my work in its search results?&#8221; but &#8220;how does Google determine where to put my my work in its search results?&#8221; Schmidt and company can call it whatever they want&#8211;just send those eyeballs my way.</p>
<p><em>[image credit: <a href="http://www.flickr.com/photos/pagedooley/2483895370/">kevindooley</a></em>] </p>
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		<title>Apple: Steve Jobs Is Still Fine, and We Still Hate Netbooks</title>
		<link>http://allthingsd.com/20090422/live-apple-earnings-call/</link>
		<comments>http://allthingsd.com/20090422/live-apple-earnings-call/#comments</comments>
		<pubDate>Wed, 22 Apr 2009 22:07:30 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[accounts payable]]></category>
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		<category><![CDATA[apps]]></category>
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		<category><![CDATA[browsing]]></category>
		<category><![CDATA[cash flow]]></category>
		<category><![CDATA[CDMA]]></category>
		<category><![CDATA[CEO]]></category>
		<category><![CDATA[commodity]]></category>
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		<category><![CDATA[Dan Frommer]]></category>
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		<category><![CDATA[earnings call]]></category>
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		<category><![CDATA[health]]></category>
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		<category><![CDATA[inventory]]></category>
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		<category><![CDATA[Pre]]></category>
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		<category><![CDATA[selling price]]></category>
		<category><![CDATA[shuffle player]]></category>
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		<category><![CDATA[Steve Jobs]]></category>
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		<category><![CDATA[Tim Cook]]></category>
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		<category><![CDATA[world phone]]></category>

		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=6557</guid>
		<description><![CDATA[Next to no news from the Apple earnings call this afternoon, which is just the way Apple execs like their earnings calls. Once again, the company provided no information about CEO Steve Jobs's health except to note that he is still scheduled to come back to work in June.  And the company continued to pooh-pooh the concept of netbooks--supercheap, supersmall laptops with very little horsepower that are the hottest part of the PC business right now.]]></description>
			<content:encoded><![CDATA[<p>Next to no news from the Apple earnings call this afternoon, which is just the way Apple execs like their earnings calls. Once again, the company provided no information about CEO Steve Jobs&#8217;s health except to note that <a href="http://mediamemo.allthingsd.com/20090223/not-breaking-news-steve-jobs-not-coming-back-to-work-early/">he is still scheduled to come back to work in June</a>. And the company continued to pooh-pooh the concept of netbooks&#8211;supercheap, supersmall laptops with very little horsepower that are the hottest part of the PC business right now.</p>
<p>But COO (and temporary CEO) Tim Cook&#8217;s dismissal of the netbook market will continue to spark speculation that the company is readying something that sits in between a laptop and an iPhone (which is itself a computer, of course). <a href="http://www.businessinsider.com/apple-earnings-analysis-2009-4">Silicon Alley Insider&#8217;s Dan Frommer</a> got more of Cook&#8217;s response than I did so I&#8217;ll reprint his quote here:</p>
<blockquote><p>&#8220;When I look at what is being sold in the netbook space today, I see cramped keyboards, terrible software, junky hardware, very small screens, and just not a consumer experience and not something we would put the Mac brand on. So it&#8217;s not a space&#8211;as it exists today&#8211;that we&#8217;re interested in, nor do we believe that customers in the long term would be interested in. That said, we do look at the space and are interested in how customers respond to it. People who want a small computer than does browsing and email might want to buy an iPod touch or iPhone. We play indirect basis. Then of course if we find a way where we can deliver an innovative product that really makes a contribution, then we&#8217;ll do that. We have some interesting ideas in this space.&#8221;</p></blockquote>
<p>EARLIER:</p>
<p><a href="http://mediamemo.allthingsd.com/20090422/apple-beats-the-street-guidance-a-bit-light/">Apple (AAPL) just turned in a strong quarter and followed it up with conservative guidance</a>. A fairly typical performance for the company. Now investors will want to know about new product lines, Steve Jobs&#8217;s health and other matters. I&#8217;ll be covering the call live. Please refresh this page for the most current information. <a href="http://www.apple.com/quicktime/qtv/earningsq209/">Click here if you want to listen in yourself.</a></p>
<p>Joining call now. <span style="text-decoration: line-through;">Tim Cook</span> CFO Peter Oppenheimer going over info that&#8217;s already in the release.</p>
<p><strong>Mac products</strong>: 2.2 million Macs, a three percent decline year-to-year. Tough comparison from last year. But better than the seven percent drop in PC sales overall. &#8220;We feel very positive about our Mac performance.&#8221; Began and ended quarter with three-to-four weeks of Mac inventory.</p>
<p><strong>iPod</strong>: People still buying &#8216;em! iPod touch selling well, and so are apps. Claims people like the new shuffle player. [Dubious about that]. We own the MP3 player market. [Duh.] Began and ended the quarter with four-to-six weeks of inventory.</p>
<p><strong>iTunes store</strong>: 35,000 apps available in store, up from 15,000 a quarter ago. &#8220;We are within hours&#8221; of one billions app downloaded.</p>
<p><strong>iPhones</strong>: Unless I&#8217;m missing something, absolutely no new data here. Praising new iPhone 0S 3.0 that&#8217;s in the works. Apple delayed the start of revenue recognition of all iPhones sold after the company announced the new OS, which was March 17. Will start up again once OS is released.</p>
<p><strong>Stores</strong>: Half our Macs sold to people who had never owned one before. Average revenue per store is down year over year, because the economy is lousy.</p>
<p><strong>Gross margins</strong>: Commodity and other component costs lower than  expected. Higher-margin sales better are also than expected. Apple also spent less on operating expenses than expected.</p>
<p><strong>Guidance</strong>: Forecasting is &#8220;challenging&#8221; in macroenvironment. Again, noting delay in revenue recognition for iPhones (see above). Excited about new products in pipeline, etc.</p>
<h4 class="subhed">Q&amp;A</h4>
<p><strong>Outlook for pricing on component supply?</strong> Mostly favorable, but some commodities, like NAND, will increase sequentially. Cook does not expect to see the level of reduction seen in calendar Q1. Will it be down? It will be &#8220;in a similar range as last quarter.&#8221;</p>
<p><strong>Cash flow issues?</strong> Not really, for several reasons: 1) Apple made prepayment to&#8230;. [sorry, I didn't catch who that was]; 2) accounts payable were down, from holiday quarter to spring quarter, which is standard; 3) at $1.3 billion, tax payments were up &#8220;significantly&#8221; from last year.</p>
<p><strong>Mac business</strong>: Desktops selling well, but average selling price down quite a bit. What&#8217;s going on? Sales accelerated in March after Apple announced new product launch. Higher-end Pro products sold to professionals are down a bit, which is related to economy for obvious reasons. Education sales also down a bit, for same reasons. Hoping Federal stimulus funds will help with that.</p>
<p><strong>Back to netbooks</strong>&#8211;why won&#8217;t Apple sell them? Cook is still criticizing netbooks. The ones available today are &#8221;just not a consumer experience and not something we would put the Mac brand on, quite frankly. It&#8217;s not a space today that we&#8217;re interested in, and it&#8217;s not a space we think that customers in the long-term are interested in.&#8221; But&#8230; a slight hedge with regard to smaller computers, which are, of course, what the iPhone and iPod Touch are. We &#8220;have interesting ideas in this space.&#8221; Today&#8217;s netbooks really shouldn&#8217;t even be called computers, really.</p>
<p><strong>App store</strong>: What&#8217;s the mix between paid and free downloads and the iPod and iTouch mix? Nope. Apple won&#8217;t say. Again, Cook notes that we&#8217;re just &#8220;hours away&#8221; from the one billionth download. Cook: One of the keys behind the growth of iPod has been that sales of the iPod touch &#8220;more than doubled year-over-year.&#8221; The iPod and iPod Touch have reached sales of 37 million units, a big platform for developers. So there&#8217;s a virtuous cycle there.</p>
<p>[Sorry, missed two questions here.]</p>
<p><strong>Why is Apple still doing an exclusive with AT&amp;T for the iPhone?</strong> And how&#8217;s Steve Jobs? AT&amp;T (T) is the best wireless provider in the U.S. &#8220;They have done a very good job with iPhone&#8230;.We&#8217;re very happy with the relationship we have and do not intend to change it.&#8221; Structurally, we&#8217;re using GSM architecture, and Verizon (VZ) uses CDMA, and we wanted a world phone.</p>
<p><strong>And Steve Jobs?</strong> Apple CFO Peter Oppenheimer: &#8220;We look forward to Steve returning to Apple at the end of June.&#8221; [Translation: No news.]</p>
<p>[Yet another question missing here. Apologies.]</p>
<p><strong>Any info on DRM-free/&#8221;iTunes plus&#8221; sales?</strong> Too early to tell.</p>
<p><strong>How much impact did Wal-Mart (WMT) have on Apple sales?</strong> Very key partner for the iPod. The company believes Wal-Mart provides extended reach. Pleased with results, but &#8220;early going, and not much to report there yet.&#8221;</p>
<p><strong>So many iPhone Apps. How can you make them easier to find on iTunes?</strong> (Same problem as music.) Any kind of unusual patterns? Nonanswer here.</p>
<p><strong>Please talk about competition for smartphones&#8211;i.e., please discuss the Palm (PALM) Pre.</strong> &#8220;Difficult to comment on products that aren&#8217;t shipping. So there&#8217;s nothing intelligent I could say on the Pre.&#8221; But &#8220;we think we&#8217;re years ahead.&#8221; We see things through software lens and that has benefited us and customers very well. Power of device and ecosystem enormous and we&#8217;re now just scratching the surface.&#8221;</p>
<p><strong>What about suing Palm re: patents on the Pre, etc.?</strong> &#8220;We think that Apple&#8217;s innovation is leading the industry by years. We think competition is great; we think it makes all of us better as long as other companies invent their own stuff.&#8221;</p>
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