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Assistly Extends Customer Service to Facebook Walls

Liz Gannes in Social on February 16, 2011 at 10:08 am PT

Assistly helps small businesses provide Web-based customer service and support with a platform that combines more traditional methods like email, chat and phone with Twitter and, as of today, Facebook.

Don't Want to Sign In to Yahoo? That's Okay, Use Your Facebook or Google ID.

Liz Gannes in Social on January 18, 2011 at 11:12 am PT

Yahoo this week will begin allowing users to participate on its properties without signing in to a Yahoo account. It’s a significant move for the company, which had for a long time incessantly popped up login screens whenever visitors tried to do seemingly anything on the site.

Man Bites Dog! Web Publisher Pays Writers

Peter Kafka in Media on January 16, 2011 at 6:00 am PT

Financial chatter site Seeking Alpha, which has relied on free stories from thousands of contributors for the past seven years, shifts strategies.

So Hot Right Now: Pictures and Ratings of Food

Liz Gannes in Social on December 23, 2010 at 1:38 pm PT

Even the greatest menu in the world has all-star items and dishes that are just blah. A bevy of dedicated apps and recently launched features for existing local apps now enable smartphone users to take pictures of memorable dishes and rate or comment on them. Here’s a sampler.

For the Person Who Has It All, Skyara Sells New Stuff to Experience (Video)

Drake Martinet, Associate Editor, All Things Digital in News on December 10, 2010 at 10:10 am PT

What do you get for the person with everything this holiday season? Start-up Skyara lets users offer unique experiences for sale in their local area and share what they do best with those who want something new in their lives.

Ad Dollars Shrink at the New York Times, Again

Peter Kafka in Media on October 19, 2010 at 5:48 am PT

Three months ago, the New York Times seemed to have halted its advertising skid after a very long slide. Perhaps it has started up again. Ad revenue dropped one percent during Q3: Digital revenue jumped 14.6 percent, but that wasn’t enough to counter a 5.8 percent drop in print ads. Things don’t look great for Q4, either. Cue the Paywall!

Maybe Steve’s Right…Maybe Netbooks Aren’t Better at Anything

John Paczkowski in News on April 2, 2010 at 2:31 pm PT

“Netbooks aren’t better at anything.” Apple CEO Steve Jobs said that of the ultraportable machines earlier this year, and now it seems the market may finally be nodding in agreement. In a report out today, research firm IDC reveals that netbook sales are slowing–significantly.

Mobile Data Traffic: 3.6 Billion Gigabytes a Month by 2014

John Paczkowski in News on February 9, 2010 at 2:00 pm PT

It’s a truism that mobile data traffic these days is growing at an extraordinary rate. But that doesn’t make the findings of mobile data growth by Cisco any less dramatic. According to the company’s Visual Networking Index Global Mobile Data Forecast, worldwide mobile data traffic could hit 40 exabytes by 2014, or 3.6 exabytes per month.

Verizon Wireless: 30 Percent Cut to Voice, 50 Percent Increase to Data

John Paczkowski in News on January 15, 2010 at 5:30 am PT

Verizon Wireless rolled out some new wireless pricing plans this morning, promising “affordable convenience.” And the carrier does provide that if you’re a feature phone user with little need for a data package. Or an AT&T customer.