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	<title>AllThingsD &#187; ratings</title>
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		<title>Cable Fee Fight Takes Another Turn as Dish Networks Uses iTunes, Netflix and Amazon as Weapons</title>
		<link>http://allthingsd.com/20120507/the-cable-fee-fight-takes-another-turn-as-dish-networks-uses-itunes-netflix-and-amazon-as-weapons/</link>
		<comments>http://allthingsd.com/20120507/the-cable-fee-fight-takes-another-turn-as-dish-networks-uses-itunes-netflix-and-amazon-as-weapons/#comments</comments>
		<pubDate>Mon, 07 May 2012 19:07:00 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Media]]></category>
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		<category><![CDATA[Amazon]]></category>
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		<category><![CDATA[Breaking Bad]]></category>
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		<category><![CDATA[Charlie Ergen]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=204643</guid>
		<description><![CDATA[Wait long enough, or pay enough, and you can see repeats of last night's "Mad Men" in lots of places. So why pay to see it on cable last night?]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/files/2012/05/made-men-fight.jpg"><img class="alignright size-medium wp-image-204695" title="made men fight" src="http://allthingsd.com/files/2012/05/made-men-fight-365x285.jpg" alt="" width="365" height="285" /></a>The basic contours of the TV programmer versus pay-TV provider fight are fundamental and unchanging: The programmer tries to get more money for his stuff, the pay-TV provider says that&#8217;s too much, and the two sides chest-bump for a while.</p>
<p>Eventually they settle, and you, the pay-TV customer, ends up paying more.</p>
<p>And that&#8217;s what&#8217;s happening in the latest dustup between <a href="http://www.dish.com/">Dish Networks</a>, the satellite TV service, and <a href="http://www.amcnetworks.com/default">AMC Networks</a>, the programmers now best known as the guys who bring you &#8220;Mad Men,&#8221; &#8220;The Walking Dead&#8221; and &#8220;Breaking Bad.&#8221;</p>
<p>The slight twist here: For argument&#8217;s sake, at least, Dish is saying that because AMC is selling digital versions of those shows to other outlets, its hit shows are worth less to Dish subscribers. &#8220;It&#8217;s actually devalued,&#8221; says Dish chairman Charlie Ergen.</p>
<p>The fact that networks are selling or giving away their stuff online has been a <a href="http://allthingsd.com/20081231/why-the-web-matters-in-the-viacomtime-warner-fight/">minor</a> but <a href="http://allthingsd.com/20101016/news-corp-shuts-off-hulu-access-to-cablevision-subs/">growing issue</a> in <a href="http://allthingsd.com/20091231/time-warner-cable-shows-subscribers-how-to-cut-the-cord/">carriage fights</a> for a while now. But this is the biggest stink that a cable/pay TV provider has made about it, at least in public.*</p>
<p>Dish first brought this up via a press statement last week, but Ergen went on about it at length today during the Dish earnings call.</p>
<p>It&#8217;s worth reading. I&#8217;ve cleaned up his comments just a bit for clarity (note that AMC Networks includes multiple channels, including AMC, IFC and Sundance):</p>
<blockquote class="memo"><p>We have very, very specific viewer measurement. Much more granular than somebody like Nielsen might have. So we&#8217;re able to watch our customer base and &#8212; we realize we skew a bit more rural &#8212; between [AMC Networks] programming, they have very, very low viewership, outside of a few obviously popular [shows] on AMC.</p>
<p>But those particular channels are also available to our customers on a variety of other sources, like iTunes, Amazon, Netflix and so on.</p>
<p>One of the things that programmers have done is that they&#8217;ve devalued their programming content by making it available in many multiple outlets. So, when someone asks for price increases …</p>
<p>We just look at it. Our customers are not really saying &#8220;We want to pay more money,&#8221; they&#8217;re saying, &#8220;We want more flexibility in our programming, and we don&#8217;t want to pay more.&#8221;</p>
<p>And when you look at that from a timing perspective, that&#8217;s just a contract that we can change. And we believe that the product is actually devalued. Not that there&#8217;s not some good programs, but that they&#8217;ve been devalued, because you can get it in multiple ways. And customers are asking for more flexibility, or have more flexibility to get the programming. So it&#8217;s not quite the same as something that was exclusive.</p>
<p>So we look at it and say, &#8220;This is a good opportunity to make a good business judgment call.&#8221; And obviously there&#8217;s a price where an [AMC Networks] product makes sense. We just don&#8217;t think that&#8217;s where we are today.</p></blockquote>
<p>First things first: Obviously it makes the most sense to dump all of this into the &#8220;posturing&#8221; bucket, and treat it accordingly. The easy money here is to bet that, yet again, Dish and AMC will strike a deal, which Ergen, at the end of his remarks, explicitly says is on the table.</p>
<p>That said, a couple of points:</p>
<ul>
<li>Most of the big TV programmers seem to agree with Ergen&#8217;s point when it comes to free repeats of recent shows. Which is why they have been taking stuff that they&#8217;ve been giving away via outlets like Hulu, and either pulling them off the Web entirely, or requiring that customers &#8220;authenticate&#8221; &#8212; <a href="http://allthingsd.com/20110727/fox-kicks-off-the-great-web-video-piracy-boom-of-2011/">prove that they&#8217;re paying for cable or satellite TV</a> &#8212;  in order to see them without delay. Note that <a href="http://allthingsd.com/20110727/signing-up-for-foxs-new-web-tv-plan-isnt-as-hard-a-being-waterboarded/">Dish was the first pay-TV service to participate in the Fox authentication plan</a> last summer. (Fox is owned by News Corp., as is this Web site.)</li>
<li>TV programmers don&#8217;t seem to think that iTunes&#8217; and Amazon&#8217;s a la carte sales of shows that aired the night before are devaluing their product. Because they&#8217;re still selling them, and by all accounts there doesn&#8217;t seem to be a ton of volume for those episodes. If there was, advertisers would squawk long before pay-TV providers would.</li>
<li>The really touchy subject here is what happens to prior-season episodes of AMC hits like &#8220;Mad Men&#8221; and &#8220;Breaking Bad&#8221; on Netflix. Netflix has been arguing that these episodes are big draws for its customers, and that this is good for networks like AMC, because people discover the old shows on Netflix and then watch the new ones as they air. There is <a href="http://allthingsd.com/20120427/you-really-can-blame-the-web-for-shrinking-tv-ratings-but-you-have-to-credit-it-for-boosting-tv-too/">some evidence for this</a>, too.</li>
<li>But there is also evidence that Netflix repeats hurt some cable programming &#8212; like kids&#8217; shows &#8212; too. And that leads to speculation that Viacom and Disney will pull back their shows from the service or raise prices when their contracts expire &#8212; even though Netflix is already paying big dollars for them. Netflix will have its hands on &#8220;Mad Men&#8221; and other AMC shows for at least a couple of years more. But it will be interesting to see what Dish&#8217;s complaint means for the renegotiations.</li>
</ul>
<p>*There is also a wrinkle involving a <a href="http://www.amcnetworks.com/release_release_press.jsp?nodeid=6515">lawsuit between Dish and a former AMC subsidiary</a>, but that&#8217;s par for the course, too. All of these guys sue all of these guys, all the time. No recession, ever, for TV attorneys.</p>
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		<title>You Really Can Blame the Web for Shrinking TV Ratings -- But You Have to Credit It for Boosting TV, Too</title>
		<link>http://allthingsd.com/20120427/you-really-can-blame-the-web-for-shrinking-tv-ratings-but-you-have-to-credit-it-for-boosting-tv-too/</link>
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		<pubDate>Fri, 27 Apr 2012 13:40:42 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Backyardigans]]></category>
		<category><![CDATA[Bernstein Research]]></category>
		<category><![CDATA[Breaking Bad]]></category>
		<category><![CDATA[cable TV]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=200666</guid>
		<description><![CDATA[A new study confirms what you already knew: If you're watching lots of stuff on Netflix, you're watching less on TV. Except, people who watch Netflix sometimes watch more TV, too.]]></description>
			<content:encoded><![CDATA[<p>Why are lots of TV networks&#8217; ratings down? The most obvious answer is that people are watching stuff on the Web instead.</p>
<p>But people are still watching a whole lot of TV &#8212; perhaps as much as ever. So the more nuanced answer is that some people are swapping out the Web for TV, some of the time. And other times Web video consumption may end up leading to <em>more</em> TV-watching.</p>
<p>Here&#8217;s some evidence supporting that idea: New data from Bernstein Research that tracks TV viewing habits for Netflix streaming subscribers. It shows a drop in kids&#8217; TV viewing &#8212; but an <em>increase</em> for networks like AMC and FX. Presumably that&#8217;s because Netflix users are discovering old episodes of shows like &#8220;Mad Men&#8221; and &#8220;Sons of Anarchy&#8221; on Netflix, which is prompting them to watch new episodes of those shows on cable.</p>
<p>This chart shows a dropoff for programming on kids&#8217; networks like Disney and Nickelodeon:</p>
<p><a href="http://allthingsd.com/files/2012/04/kids-tv-netflix.png"><img class="alignnone size-full wp-image-200676" title="kids tv netflix" src="http://allthingsd.com/files/2012/04/kids-tv-netflix.png" alt="" width="640" height="352" /></a></p>
<p>And this chart shows spikes for AMC whenever the network shows new episodes of shows that have old episodes on Netflix:</p>
<p><a href="http://allthingsd.com/files/2012/04/AMC-Netflix.png"><img class="alignnone size-full wp-image-200677" title="AMC Netflix" src="http://allthingsd.com/files/2012/04/AMC-Netflix.png" alt="" width="640" height="338" /></a></p>
<p>Bernstein put its research together using data from TiVo users. So on the one hand the numbers are pinpoint accurate, since they&#8217;re tracking actual TV usage. And, on the other hand, it may not be representative of the entire country.</p>
<p>Still, it makes intuitive sense, and certainly syncs up with the way the Web gets used in our house: Our kids are unaware you can do anything with an iPad other than watch &#8220;Backyardigans&#8221; and &#8220;Dinosaur Train.&#8221;</p>
<p>Meanwhile, I just plowed through the first four seasons of &#8220;Breaking Bad&#8221; on Netflix (and iTunes) last month &#8212; and am going out of my mind waiting for the fifth season to start on AMC this summer. Let&#8217;s cook!</p>
<p>&nbsp;</p>
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		<title>Nokia Hit With More Debt Rating Downgrades From Moody's</title>
		<link>http://allthingsd.com/20120416/nokia-hit-with-more-debt-rating-downgrades-from-moodys/</link>
		<comments>http://allthingsd.com/20120416/nokia-hit-with-more-debt-rating-downgrades-from-moodys/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 16:41:41 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[debt]]></category>
		<category><![CDATA[debt ratings]]></category>
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		<category><![CDATA[Lumia]]></category>
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		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Moody's]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[ratings]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=196762</guid>
		<description><![CDATA[The ratings firm said it was particularly concerned by the steep drop in the Finnish company's low-end phone business, which accounts for the bulk of its profits.]]></description>
			<content:encoded><![CDATA[<p>Moody&#8217;s cut its ratings on Nokia&#8217;s debt on Monday, citing concerns in particular about Nokia&#8217;s low-end phone business.</p>
<p><a href="http://allthingsd.com/files/2012/04/Nokia_sink_hole.jpg"><img src="http://allthingsd.com/files/2012/04/Nokia_sink_hole.jpg" alt="" title="Nokia_sink_hole" width="380" height="253" class="alignright size-medium wp-image-195320" /></a></p>
<p>The credit firm cut long-term and short-term debt ratings by one notch. Moody&#8217;s also said its outlook was negative, meaning further downgrades are possible.</p>
<p>&#8220;While volatility by quarters is not uncommon, Moody&#8217;s believes that the structural challenges facing Nokia&#8217;s Mobile Phones segment may not be easy to address, such as the market share gains recorded by makers of very low-end phones or new phone promotions by Chinese carriers,&#8221; Moody&#8217;s <a href="http://www.moodys.com/research/Moodys-downgrades-Nokia-to-Baa3P-3-outlook-negative--PR_243207 ">said in a statement</a>. &#8220;This precipitous decline is of particular concern considering that Nokia&#8217;s Mobile Phones segment was still the core income generator for the Nokia group in 2011, when it contributed 1.5 billion Euros to the group&#8217;s operating profit of 1.8 billion Euros.&#8221;</p>
<p>Moody&#8217;s also noted that the company&#8217;s shift from Symbian to Windows Phone-based devices &#8220;is proving more challenging than expected given that sales of Symbian-based devices are falling off very quickly while Lumia sales are only ramping up slowly.&#8221;</p>
<p>The ratings move follows Nokia&#8217;s warning last week <a href="http://allthingsd.com/20120411/nokia-warns-on-q1-q2-earnings-amid-rough-transition/">that its business was weaker than expected</a> and that it sees another rough quarter ahead. Nokia is slated to deliver its full earnings report on Thursday.</p>
<p>For its part, Nokia said it is &#8220;quickly taking action&#8221; to address concerns about its business.</p>
<p>&#8220;Nokia will continue to increase its focus on lowering the company&#8217;s cost structure, improving cash flow and maintaining a strong financial position,&#8221; CFO Timo Ihamuotil <a href="http://press.nokia.com/2012/04/16/nokia-comments-on-moodys-credit-rating-announcement/">said in a statement</a>.</p>
<p>Nokia was <a href="http://allthingsd.com/20110407/moodys-downgrades-nokia-over-concerns-about-transition-pace/">hit with downgrades</a> last year after announcing its plans to focus on Windows Phone.</p>
<p>Moody&#8217;s did note that Nokia &#8220;has maintained a strong liquidity position and capital structure&#8221; and had about twice as much cash and marketable securities as it did debt as of the end of March.</p>
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		<title>Oprah's Next Tweet</title>
		<link>http://allthingsd.com/20120213/oprahs-next-tweet/</link>
		<comments>http://allthingsd.com/20120213/oprahs-next-tweet/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 07:58:37 +0000</pubDate>
		<dc:creator>Eric Johnson</dc:creator>
				<category><![CDATA[General]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=174249</guid>
		<description><![CDATA[I removed the tweet at the request of Nielsen. I intended no harm and apologize for the reference. &#8211; Oprah Winfrey, in a statement to the New York Times, referring to a tweet she published Sunday night encouraging Nielsen viewers to tune in to OWN, in violation of Nielsen&#8217;s policy]]></description>
			<content:encoded><![CDATA[<blockquote><p>I removed the tweet at the request of Nielsen. I intended no harm and apologize for the reference.</p></blockquote>
<p class="attribution">&#8211; <a href="http://mediadecoder.blogs.nytimes.com/2012/02/13/oprah-apologizes-for-tweet-encouraging-nielsen-viewers-to-tune-in/">Oprah Winfrey</a>, in a statement to the New York Times, referring to a tweet she published Sunday night encouraging Nielsen viewers to tune in to OWN, in violation of Nielsen&#8217;s policy</p>
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		<title>Near-Record Ratings for the Grammys. CBS Credits the Web.</title>
		<link>http://allthingsd.com/20120213/near-record-ratings-for-the-grammys-cbs-credits-the-web/</link>
		<comments>http://allthingsd.com/20120213/near-record-ratings-for-the-grammys-cbs-credits-the-web/#comments</comments>
		<pubDate>Mon, 13 Feb 2012 21:31:23 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[General]]></category>
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		<category><![CDATA[Marc DeBevoise]]></category>
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		<category><![CDATA[second screen]]></category>
		<category><![CDATA[Super Bowl]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=174147</guid>
		<description><![CDATA[Forty million viewers, up 50 percent from last year. CBS takes a bow, and points to Twitter and Facebook, too.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/files/2012/02/adele-grammy-cbs.png"><img class="alignright size-medium wp-image-174163" title="adele grammy cbs" src="http://allthingsd.com/files/2012/02/adele-grammy-cbs-313x285.png" alt="" width="313" height="285" /></a>Last night&#8217;s Grammys roped in some 40 million viewers. That&#8217;s the second-largest audience the award show has ever had, and the number was up 50 percent from last year.</p>
<p>Why the spike? A good chunk of it, I assume, has to do with the death of Whitney Houston the day before, and viewers who wanted to see how the biggest stars in music responded to the loss of a peer.</p>
<p>But the rise also fits nicely with an increasingly popular digital narrative: Big, live TV events are big events on Twitter and Facebook, which generate lots of online chatter and drive more eyeballs back to the TV screen, where they inspire even more chatter. Cue virtuous cycle.</p>
<p>Last night&#8217;s show generated 13 million &#8220;social media comments,&#8221; says &#8220;social TV&#8221; tracker Bluefin Labs. That&#8217;s even <a href="http://allthingsd.com/20120205/a-super-social-bowl/">more than the previous week&#8217;s Super Bowl</a> (which attracted many more TV eyeballs than the Grammys).</p>
<p>And you could argue that the <a href="http://allthingsd.com/20120213/adele-nicky-minaj-chipotle-twitter-watched-the-grammys-so-i-didnt-have-to-video/">Grammys were less digitally friendly than the Super Bowl</a>. The game was streamed live on the Web, and the awards show was broadcast-only*, and was broadcast on a three-hour delay on the West coast.</p>
<p>CBS, though, argues that it worked hard to generate online interest for the show. It says it attracted a million visitors to the various sites and iPad/iPhone apps it operated over the three days leading up to the show. It says it attracted a peak of 165,000 concurrent viewers to a livestream of pre-Grammys red carpet coverage Sunday afternoon.</p>
<p>And it says it worked hard, along with Twitter, to get music stars at last night&#8217;s show to talk up the event to their own social networks.</p>
<p>&#8220;You&#8217;ve got to look at the ratings and say that there&#8217;s got to be a correlation,&#8221; says Marc DeBevoise, who heads up entertainment for CBS Interactive. &#8220;We wouldn&#8217;t be doing it if we didn&#8217;t think it was there.&#8221;</p>
<p>*Digital rights clearances make streaming a music show much tougher than a game &#8212; note that the Super Bowl&#8217;s halftime show with Madonna was also kept off the Web.</p>
<div></div>
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		<title>TV Networks See Key Audience Erode</title>
		<link>http://allthingsd.com/20110527/tv-networks-see-key-audience-erode/</link>
		<comments>http://allthingsd.com/20110527/tv-networks-see-key-audience-erode/#comments</comments>
		<pubDate>Fri, 27 May 2011 16:44:08 +0000</pubDate>
		<dc:creator>Sam Schechner</dc:creator>
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		<category><![CDATA[TV]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=79323</guid>
		<description><![CDATA[Fewer young people watched TV on traditional sets over the past television season, the second consecutive year of decline as viewers face a proliferation of ways to watch TV shows.]]></description>
			<content:encoded><![CDATA[<p>Fewer young people watched TV on traditional sets over the past television season, the second consecutive year of decline as viewers face a proliferation of ways to watch TV shows.</p>
<p>U.S. TV networks marked the official end of the TV season on Wednesday with a flurry of widely viewed send-offs, including the last episode of &#8220;The Oprah Winfrey Show&#8221; and the season finale of &#8220;American Idol.&#8221; But those big programs are closing out a TV season in which few new shows became hits, and ratings for the four most-watched networks fell.</p>
<p><a href="http://online.wsj.com/article/SB10001424052702304066504576347634055759102.html">Read the rest of this post on the original site »</a></p>
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		<title>Moody's Downgrades Nokia Over Concerns About Transition Pace</title>
		<link>http://allthingsd.com/20110407/moodys-downgrades-nokia-over-concerns-about-transition-pace/</link>
		<comments>http://allthingsd.com/20110407/moodys-downgrades-nokia-over-concerns-about-transition-pace/#comments</comments>
		<pubDate>Thu, 07 Apr 2011 21:25:08 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[bond]]></category>
		<category><![CDATA[debt]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Moody's]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[ratings]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[Symbian]]></category>
		<category><![CDATA[Windows Phone]]></category>
		<category><![CDATA[Windows Phone 7]]></category>

		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=6110</guid>
		<description><![CDATA[The Finnish phone giant has its debt rating cut amid concerns over the financial impact of its declining cell phone share and an uncertain transition to Windows Phone-based devices.]]></description>
			<content:encoded><![CDATA[<p>Bond ratings firm Moody&#8217;s on Thursday said it was cutting its rating on Nokia&#8217;s debt by one notch, expressing concerns about the company&#8217;s weakened market position and the financial impact as it <a href="http://mobilized.allthingsd.com/20110210/nokia-microsoft-ballmer-and-elops-letter-announcing-the-deal/">adopts Microsoft&#8217;s Windows Phone operating system</a>.<br />
<img src="http://mobilized.allthingsd.com/files/2011/04/IMG_2596-150x150.jpg" alt="" title="IMG_2596" width="150" height="150" class="alignright size-thumbnail wp-image-6116" /><br />
&#8220;The rating downgrade primarily reflects Nokia&#8217;s weakened market position in its core business, mobile devices, which has reduced the company&#8217;s margins and funds from operations,&#8221; Moody&#8217;s analyst Wolfgang Draack said in a statement. </p>
<p>However, Moody&#8217;s also expressed concern about how the company&#8217;s business will weather its transition to Windows Phone as the primary smartphone operating system. Nokia has said that at best it will have its first Windows Phone model out late this year and that it expects all of this year and next to be &#8220;transition years.&#8221;</p>
<p>Moody&#8217;s also lowered its ratings outlook for Nokia to negative, saying even the lowered rating assumes that Nokia can maintain a cash-flow-neutral position. However, it said it hasn&#8217;t lowered Nokia&#8217;s rating further at this point because of its large business and the overall industry growth of the smartphone industry and Nokia&#8217;s strong balance sheet, among other reasons.</p>
<p>Plus, the company will also be <a href="http://mobilized.allthingsd.com/20110215/nokias-stephen-elop-on-microsofts-billions-and-those-who-oppose-his-big-windows-phone-deal/">getting billions of dollars in support</a> from Microsoft in the coming years.</p>
<p>Still, Nokia  is counting on continued sales of Symbian-based smartphones for quite some time, though clearly it will face the challenges of waning developer and enthusiast interest in a platform that has been marked for eventual extinction. </p>
<p>Its forecast calls for a <a href="http://mobilized.allthingsd.com/20110301/nokias-jo-harlow-outlines-the-game-plan-for-the-windows-phone-transition/">further 150 million Symbian-based phones to be sold</a> in the coming years, even as the company shifts much of its development efforts to Windows Phone. Nokia just introduced a <a href="http://mobilized.allthingsd.com/20110321/nokia-aims-to-reach-u-s-smartphone-market-ahead-of-windows-phone-7/">version of its Symbian-based C7 phone for T-Mobile USA</a> and is planning to announce the latest efforts to improve on Symbian in a webcast on Tuesday.</p>
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		<title>App Way to Gripe (or Praise) About Service</title>
		<link>http://allthingsd.com/20110208/tello-customer-service-ratings-review/</link>
		<comments>http://allthingsd.com/20110208/tello-customer-service-ratings-review/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 22:54:14 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[Tello]]></category>
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		<category><![CDATA[The Wall Street Journal]]></category>
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		<category><![CDATA[thumbs up]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1636</guid>
		<description><![CDATA[Katie looks at Tello, a new website and mobile app that encourages users to chime in on their customer-service experiences, good or bad.]]></description>
			<content:encoded><![CDATA[<p>Call it a flair for the dramatic or a love of telling and hearing juicy stories. Whatever the reason, people have a tendency to talk more about their bad customer-service experiences than the good ones.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=56FAA275-2EE8-42C7-966D-16DDE018F4E0&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={56FAA275-2EE8-42C7-966D-16DDE018F4E0}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>This week, I tested Tello (Tello.com), a new customer-service website and mobile app that encourages users to chime in on their customer-service experiences, good or bad. Businesses, or specific employees at those businesses, can be rated with a thumbs up or thumbs down and a detailed comment. </p>
<p>Tello was released in the Apple App Store this week, but I got special permission to test it early. It&#8217;s currently available for use at Tello.com, on other devices via mobile browsers at m.tello.com or as a native app on Apple&#8217;s iPhone, iPad and iPod Touch. Tello&#8217;s founder and CEO, Joe Beninato, said an Android app is due out this spring.</p>
<p>At first glance, Tello seems to be another location-based service like Foursquare or Gowalla, which encourage people to &#8220;check in&#8221; while they&#8217;re at a specific place to find friends who are checked in there, or to earn badges and titles for checking in there more than anyone else. Broader review sites like Yelp let people comment on various aspects of a place or experience. But people using these services aren&#8217;t rating customer service specifically.</p>
<p>On the upside, Tello&#8217;s narrow scope means people know they&#8217;re reading solely about customer service, without hearing numerous details about other aspects of a business. </p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" rel="lightbox" title="dsol2"><img src="http://online.wsj.com/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" width="360" height="240" style="float: none" alt="dsol2" /></a><br />
<br />
Screen for rating an employee</div>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" rel="lightbox" title="dsol3"><img src="http://online.wsj.com/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" width="360" height="240" style="float: none" alt="dsol3" /></a><br />
<br />
A rating as seen on Tello</div>
<p>The downside to Tello is that it can be hard to sum up an entire experience without considering other factors involved. If someone visits the new Italian restaurant down the street and its ambiance and food are outstanding, yet the wait staff is deplorable, a thumbs up or thumbs down doesn&#8217;t tell the whole story. For expert complainers, or people who like more space for expressing their opinions, Tello may seem too succinct. Its app and home page display portions of comments along with user ratings, so if you waxed on for a thousand words about a hotel&#8217;s poor Wi-Fi, bad lighting and slow room service, most people wouldn&#8217;t see those remarks at a glance. </p>
<p>Part of Tello&#8217;s appeal is that it offers a peek in on customer-service experiences around the country, so before I flew to California this week I took a look at Tello to see what businesses are getting good ratings out there. Only a relatively small group of beta testers were using Tello when I was testing it, limiting the number of rated businesses. But this will improve as more people use the service.</p>
<p>The Tello app uses GPS to recognize a user&#8217;s location and then displays a list of nearby businesses; nearby, in this case, is defined as within two-tenths of a mile. If people type in the name of a business and search, this broadens the location range search to within five miles. </p>
<p>On a few occasions, including a trip to my Washington, D.C., neighborhood&#8217;s independent coffee shop, a Greek restaurant and a Potbelly Sandwich Shop, I came up empty handed when I looked for reviews of these places. Mr. Beninato explained this was because some aspects of the search engine weren&#8217;t finalized at the time I was testing, and in one case, I was too far away from the business. Sure enough, after a final update, I had better luck finding businesses. A business can be manually added to Tello by selecting a plus icon and typing in details including the business&#8217;s name and address. </p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" rel="lightbox" title="dsol1"><img src="http://online.wsj.com/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" width="360" height="240" style="float: none" alt="dsol1" /></a><br />
<br />
The Tello mobile app</div>
<p>As for rating individual employees, on most occasions, I didn&#8217;t think to ask the name of the person who helped me at the business so I could comment on their service. I did catch the name of a terrific waitress at the Greek restaurant because she signed the bill with a smiley face. In that case, I was able to make a specific comment about an employee, rather than a general comment about the restaurant. I gave Mara a thumbs up and commented she took time to make useful wine suggestions in the midst of a bustling evening with every table filled. The more I used Tello, the more I started to notice employees&#8217; names.</p>
<p>After using Tello over a period of time, each user builds up a personalized page of ratings, which is helpful for remembering which places are worth a return visit and which ones to avoid. Any Tello rating is, by default, instantly shared on the Tello.com site as well as to users of the app; it can be posted out to Facebook and Twitter in the same step.</p>
<p>Tello aspires to be more than the destination where happy customers go to cheer or wronged customers go to whine. An option on the screen where ratings comments are entered lets users request a reply from a business if they had a bad experience. When someone selects this option, Tello contacts the user via email and asks how he or she wants to be contacted by the business—email or phone—so the business has a chance to fix things. </p>
<p>Starting this spring, Tello plans to roll out new features aimed at businesses that will allow them to claim their business on Tello by going through a verification process. They will then be automatically notified of bad experiences so they can decide how to handle a customer&#8217;s problems. And in the future, customers who rate businesses might be able to receive coupons. </p>
<p>Another new feature due out this spring will let businesses add lists of employees for Tello users to see, which may help them remember who served them or how to spell an employee&#8217;s name. Employees who receive good ratings could be acknowledged and rewarded by their employers, motivating them to work harder.</p>
<p>Though Tello is just getting started, it could be an incredibly helpful service through which satisfied customers get to tell friends about their experiences—or disappointed customers get to complain with a chance of actually being heard. Just know that Tello&#8217;s thumbs up or thumbs down ratings don&#8217;t allow for much ambiguity. </p>
<p class="tagline">Watch a video with Katherine Boehret on Tello at WSJ.com/PersonalTech. Write to her at katie.boehret@wsj.com</p>
<p>Write to Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>News Corp. Gets Ready to Say Goodbye to Myspace</title>
		<link>http://allthingsd.com/20110202/live-news-corp-talks-about-the-daily-myspace-and-earnings/</link>
		<comments>http://allthingsd.com/20110202/live-news-corp-talks-about-the-daily-myspace-and-earnings/#comments</comments>
		<pubDate>Wed, 02 Feb 2011 21:31:20 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=29203</guid>
		<description><![CDATA[Myspace's time with News Corp. is coming to an end.

Then again, it's been headed that way for quite some time--it's just that News Corp. is now being that much more forthright about it.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files//2008/11/rupert-murdoch.jpg"><img class="alignright size-full wp-image-452" title="rupert-murdoch" src="http://mediamemo.allthingsd.com/files//2008/11/rupert-murdoch.jpg" alt="" width="150" height="150" /></a>MySpace&#8217;s time with News Corp. is coming to an end.</p>
<p>Then again, it&#8217;s been headed that way for quite some time&#8211;it&#8217;s just that News Corp. (which also owns this Web site) is now being that much more forthright about it. News Corp. COO Chase Carey said today that the company is &#8220;actively engaged&#8221; in discussions about &#8220;strategic alternatives&#8221;.</p>
<p>Which is <a href="http://www.reuters.com/article/2011/01/13/us-myspace-idUSTRE70A4Q720110113">exactly what the company said a few weeks ago</a>, shortly after <a href="http://networkeffect.allthingsd.com/20110110/myspace-plans-to-lay-off-550-to-600-employees-tomorrow/">laying off several hundred workers</a>.</p>
<p>The only difference today was that Carey said it in an earnings call, not via a public relations proxy, and it seemed clear from his tone that the company is done with the social network.</p>
<p>When an analyst asked about his projections for Myspace&#8217;s losses for the remainder of the year, you could hear the surprise in his voice, when he reiterated that the &#8220;focus is on strategic options.&#8221; And asked again about timing for a decision, he said that the company was &#8220;actively engaged&#8221; in discussions.</p>
<p>That is: <em>Make us an offer</em>.</p>
<p>For the record, News Corp.&#8217;s $275 million charge on its digital operations, announced today, breaks down this way: $107 million of that is for the restructuring, and the remaining $168 million is a writedown, presumably focused on Myspace.</p>
<p>And for those who care, costs for the Daily are being assigned to News Corp.&#8217;s publishing group: $7 million of the $30 million it has spent so far were assigned to this quarter.</p>
<p>EARLIER:</p>
<p>It&#8217;s an all-News Corp. kind of day around here. Jumping on the company&#8217;s earnings call, where we&#8217;re certain to hear about the just-launched Daily tablet newspaper, along with details about the company&#8217;s <a href="http://mediamemo.allthingsd.com/20110202/news-corp-faces-the-myspace-music-with-a-big-writedown/">$275 million writedown</a> on its digital businesses.</p>
<p>(Once again: News Corp. also owns this Web site. I don&#8217;t think we&#8217;ll get mentioned during the call, though.)</p>
<p><strong>4:34 pm</strong>: And we&#8217;re off. Here&#8217;s the link to <a href="http://www.newscorp.com/investor/download/NWS_Q2_2011.pdf">News Corp.&#8217;s earnings release</a>, so you can play along at home.</p>
<p><strong>4:35 pm</strong>: On the call: COO Chase Carey and CFO Dave DeVoe. No Rupert Murdoch, which is odd since he appeared happy to answer questions this morning during the Daily unveiling.</p>
<p><strong>4:36 pm</strong>: Carey on that digital charge. Also included in that number, if I understood him correctly: Losses from sale of Jamba, FAN digital display network.</p>
<p><strong>4:39 pm</strong>: Now time for some context: Cable is doing nicely, as it always does for News Corp. Ad sales up 17 percent, affiliate fees up 11 percent. And that includes the one-month blackout we had with EchoStar, which cost us about $30. million.</p>
<p><strong>4:39 pm</strong>: Film: We&#8217;re down, but part of that is because we had a great quarter a year ago, comparatively. But &#8220;Black Swan&#8221; is great!</p>
<p><strong>4:40 pm</strong>: TV: Up, due in part because of political ads. NFL ratings and prices are up, which is good because the World Series wasn&#8217;t as good as it could have been.</p>
<p><strong>4:41 pm</strong>: [If you're interested in News Corp.'s satellite business, I'll direct you to the earnings report. Back shortly.]</p>
<p><strong>4:42 pm</strong>: Publishing: Down from last year. Advertising is up across the board, but Harper Collins is down, and we invested in the Daily [so that $30 million charge is *not* included in the $275 million?]</p>
<p><strong>4:43 pm</strong>: &#8220;Other&#8221;: Pretty much Myspace at this point, which is a mess. A loss of $156 million, which is $31 million worse than last year. Myspace results are &#8220;worse than our expectations.&#8221;</p>
<p>[Apologies, that was DeVoe.THIS is Carey:]</p>
<p><strong>4:44 pm</strong>: Ad markets up at all our cable businesses, but we&#8217;re not dependent on that, because we have this great revenue stream from subscriber fees.</p>
<p>Fox News beat all other news networks combined. It&#8217;s the No. 4 channel in basic cable. All our affiliate deals are coming up, and we&#8217;re going to get a lot more from the cable and satellite guys for the rights to that channel.</p>
<p><strong>4:47 pm</strong>: Ad market strong for broadcast, too. &#8220;Absolutely thrilled&#8221; with &#8220;American Idol&#8221;&#8216;s performance. Fox Sports doing great, too. NFL was best ever, and Super Bowl will be great. NASCAR may be down a bit, though.</p>
<p>And don&#8217;t forget that we&#8217;re now starting to get paid by cable guys for our Fox broadcast, too, which they used to get for free. &#8220;We&#8217;ll be taking this business to a whole new level of profitability.&#8221; Will generate $1 billion annual operating income in a couple of years.</p>
<p><strong>4:50 pm</strong>: [Satellite talk, which makes me drowsy yet again.]</p>
<p><strong>4:51 pm</strong>: TV studios doing great. Making a pile from &#8220;Modern Family&#8221; reruns. &#8220;Glee&#8221; a money maker, too.</p>
<p>Film studios not as strong this year, but that&#8217;s the nature of the business.</p>
<p>And don&#8217;t forget &#8220;Avatar&#8221; 2 and 3!</p>
<p><strong>4:52 pm</strong>: On the Daily: Rupert is still giving briefings on this as we speak&#8211;exactly the kind of thing we should be doing.</p>
<p>On Myspace: Completed &#8220;rebuild&#8221; of business, and &#8220;right-sized it.&#8221; And &#8220;now is the right time for News Corp. to consider strategic options for the business&#8230;and we&#8217;re &#8220;evaluating strategic alternatives.&#8221;</p>
<p>Time for Q&#038;A: First question was about retrans fees, which I missed. But retrans worth &#8220;hundreds of millions of dollars.&#8221; Carey says.</p>
<p><strong>Q: Color on ad market, please.</strong></p>
<p>Carey: &#8220;It&#8217;s really good, solid growth&#8221; across all platforms. Print not as much as TV, but everything&#8217;s strong.</p>
<p><strong>Q: What do you think of TV Everywhere?</strong></p>
<p>Carey: &#8220;I prefer to call it &#8220;authentication.&#8221; But &#8220;it&#8217;s a good thing&#8230;it&#8217;s struggled to get going&#8221; because cable systems have been resistant. But &#8220;at the end of the day, success has got to be built on making it a good experience for consumers or they&#8217;ll find another way&#8230;.At the end of the day, consumers are going to migrate&#8221; to good experiences. &#8220;It hasn&#8217;t gotten very far.&#8221;</p>
<p><strong>Q: More on authentication, please.</strong></p>
<p>Carey: I don&#8217;t think that the right way to do this is to say, &#8220;You can watch something on cablecompany.com or Fox.com&#8221;&#8211;you should be able to watch it when you want, where you want.</p>
<p>[A lot of "you know"s in Carey's last answer.]</p>
<p><strong>Q: Please talk about how you will monetize Fox content. Disney just did a Netflix deal, and most of that value comes from ABC content. What do you think about doing something similar, and making old shows available online, and do you think &#8220;Modern Family&#8221;&#8216;s value has decreased because of online exposure, as Turner said?</strong></p>
<p>A: Two different values&#8211;delayed access to current content, and library content, which is what Netflix is doing. Netflix is competing for library rights, generally. We&#8217;re a buyer&#8211;at FX&#8211;and as buyer, I wouldn&#8217;t want to pay a lot of money for syndicated TV and have it also show up at 20 million homes at Netflix. In general, TV businesses have been selling their product too cheaply. &#8220;We need to make sure we&#8217;re getting fair value for our product, no matter what the distribution channel is.&#8221;</p>
<p><strong>5:06 pm: Q: What about moving up windows, etc. for video on demand?</strong></p>
<p>Carey: Creating an early window &#8220;is very important for us.&#8221; Getting that window properly priced is important, and I think you&#8217;ll see people moving forward with it in the first half of this year.</p>
<p>[Sorry missed a question, and next one is about satellites. Even Carey is yawning as he answers.]</p>
<p><strong>Q: What are your expectations for Myspace losses for the year &#8220;or earnings&#8221;?</strong></p>
<p>&#8220;Focus is on strategic options&#8221; [as in, who cares? We're selling this dog. Do you have a dollar?]</p>
<p><strong>Q: How does Hulu fit into your vision about monetizing content at Fox, etc.? Also, what&#8217;s up with TV syndication dollars? Still strong? If so, why?</strong></p>
<p>A: &#8220;Hulu&#8230;they&#8217;ve done a great job.&#8221; Glad they&#8217;d doing subscriptions. And &#8220;I think the digital marketplace is going to continue to evolve&#8230;not going to speak for their strategy&#8221; etc. [i.e., non-answer].&#8221;</p>
<p>Meanwhile, &#8220;TV continues to prove itself&#8230;as second to none&#8221; in terms of value to consumers, advertisers.</p>
<p><strong>Q: What are economics of the Daily? When will you break even, and what does it mean for newspaper strategy in general?</strong></p>
<p>Carey: &#8220;The Daily is not a newspaper. It&#8217;s a news product&#8221; so don&#8217;t think about it as part of our newspaper business, or part of our television business.</p>
<p>By the way, we should do that with all brands and content. Not ruling out the Web, but for us, the digital play is figuring out how to leverage &#8220;the content brands that we have.&#8221; And digital is great because &#8220;for a pretty modest investment&#8221; you can create great stuff.</p>
<p>Five hours into our launch, I won&#8217;t talk about breaking even.</p>
<p>DeVoe: Like we said, we spent $30 million so far, and another $500 thousand a week going forward.</p>
<p><strong>Q: Your prices and subscriptions for digital are based on household, not per connected device &#8211; ie, charge familes more, single people less. Wouldn&#8217;t that cut down on piracy, too?</strong></p>
<p>Carey: DirectTV does charge per box, actually, and I think cable guys are doing that too, based on number of TVs. But &#8220;I&#8217;m not sure there&#8217;s a lot of upside&#8221; in that for cable networks, etc.</p>
<p>[Apologies, have to duck out of this for a few minutes]</p>
<p>[Back now, thanks]</p>
<p><strong>5:30 pm</strong>: Sigh. Another Sky question!</p>
<p><strong>5:31 pm</strong>: Color on timing of Myspace decision, and premium VOD launch?</p>
<p>Carey: Actively engaged in Myspace discussions now.</p>
<p>Finished. Apologies for multitasking during this one. Need an extra pair of hands, eyes, ears and another mouth today.</p>
]]></content:encoded>
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		<title>MacBook Air Rises to Top of Consumer Reports Ratings</title>
		<link>http://allthingsd.com/20101110/macbook-air-rises-to-top-of-consumer-reports-ratings/</link>
		<comments>http://allthingsd.com/20101110/macbook-air-rises-to-top-of-consumer-reports-ratings/#comments</comments>
		<pubDate>Wed, 10 Nov 2010 17:48:54 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=52278</guid>
		<description><![CDATA[More good press for the MacBook Air. Consumer Reports updated its computer ratings earlier this week to include the machine, and while it had some criticisms, it ranked the 11-inch Air and its 13-inch sibling at the top of their respective categories and gave both machines a “recommended” rating.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2010/11/1056450510_dA4yd-S-275x183.jpg" alt="" title="1056450510_dA4yd-S" width="275" height="183" class="aligncenter size-medium wp-image-52279" />More good press for the MacBook Air. Consumer Reports updated its computer ratings earlier this week to include the machine, and while it had some criticisms, it ranked the 11-inch Air and its 13-inch sibling at the top of their respective categories and <a href="http://blogs.consumerreports.org/electronics/2010/11/consumer-reports-ratings-laptops-desktops-netbooks.html">gave both machines a &#8220;recommended&#8221; rating</a>.  (<i>Sorry, full rating access is for subscribers only.</i>) </p>
<p>The 11-inch Air scored 67 points out of 100, well above its closest rival, the Toshiba Satellite, which scored a 51. Meanwhile the 13-inch model scored 78 points out of 100, two points better than the Toshiba Portege. The publication found the Airs&#8217; performance, displays and ergonomics to be their stand-out features, but wasn&#8217;t quite as impressed by the speakers on the 11-inch model and the versatility of both, which it rated as &#8220;fair.&#8221; </p>
<p>And then, of course, there is the issue of price. Both Airs exceeded their closest rivals on that front as well. At $1,300, the 13-inch Air is $520 more than the Portege, and at $1,000, the 11-inch is approximately double the price of the Satellite. &#8217;Course, the Satellite also weighs over a pound more and pales in the performance, ergonomics and display categories, so there are obvious trade-offs here.</p>
<p>In any event, a good showing for Apple. If the Air truly is the future of the MacBook, as  Steve Jobs claims, Apple has a lot to look forward to.</p>
]]></content:encoded>
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		<title>Viral Video: &quot;The View&quot; Vs. &quot;The Talk&quot;</title>
		<link>http://allthingsd.com/20101020/viral-video-the-view-versus-the-talk/</link>
		<comments>http://allthingsd.com/20101020/viral-video-the-view-versus-the-talk/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 07:34:06 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=35900</guid>
		<description><![CDATA[It's a smackdown of chit-chatting ladies, as CBS's "The Talk" debuted this week, in an attempt to grab audience from the powerhouse daytime ABC talk show "The View."

It'll be hard, since those are some tough women on "The View," which recently was in the spotlight after Whoopi Goldberg and Joy Behar walked off the set in the middle of a segment with Fox News cable pundit Bill O'Reilly, after he impugned Muslims.]]></description>
			<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/10/theview.jpeg" alt="" title="theview" width="150" height="75" class="alignright size-full wp-image-35901" /><img src="http://kara.allthingsd.com/files/2010/10/CBS_TheTalk3_370x278-150x150.jpg" alt="" title="CBS_TheTalk3_370x278" width="100" height="100" class="alignright size-thumbnail wp-image-35902" /></p>
<p>It&#8217;s a smackdown of chit-chatting ladies, as CBS&#8217;s &#8220;The Talk&#8221; debuted this week, in an attempt to grab audience from the powerhouse daytime ABC talk show &#8220;The View.&#8221;</p>
<p>It&#8217;ll be hard, since those are some tough women on &#8220;The View,&#8221; which recently was in the spotlight after Whoopi Goldberg and Joy Behar walked off the set in the middle of a segment with Fox News cable pundit Bill O&#8217;Reilly, after he impugned Muslims.</p>
<p>Here is a clip from &#8220;The View,&#8221; in which O&#8217;Reilly comic clone Stephen Colbert pretends to walk off the stage.</p>
<p>It&#8217;s followed by an opener for &#8220;The Talk&#8221;&#8211;the best part comes at the end, when Julie Chen&#8217;s husband, CBS CEO Les Moonves, offers his support in a welcome video, but also threatens to cancel the show if ratings are not good.</p>
<p>Enjoy:</p>
<p><img style="visibility:hidden;width:0px;height:0px;" border=0 width=0 height=0 src="http://counters.gigya.com/wildfire/IMP/CXNID=2000002.0NXC/bT*xJmx*PTEyODc1NTY1NjI5OTcmcHQ9MTI4NzU1NjU2NjAyMCZwPTEyNjk2MzEmZD1USEVWSUVXX1NGUF9XYWx*X*VtYmVkJmc9/MyZvPWU*ZGMxYzQ2MTc*NDQ1Yzg5NDgyNTJmZmFmNDhkMGRiJnM9ZGVhZGxpbmUuY29tJm9mPTA=.gif" /><object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0" width="380" height="313" id="ABCESNWID"><param name="movie" value="http://cdn.media.theview.tv/embedded_player/2.6.3/SFP_Walt.swf" /><param name="quality" value="high" /><param name="allowScriptAccess" value="always" /><param name="allowNetworking" value="all" /><param name="flashvars" value="configUrl=http://cdn.media.theview.tv/embedded_player/2.6.3/&#038;configId=embed_player_config.xml&#038;clipId=181786&#038;gig_lt=1287556562997&#038;gig_pt=1287556566020&#038;gig_g=3&#038;gig_s=deadline.com" /><param name="allowfullscreen" value="true" /><embed src="http://cdn.media.theview.tv/embedded_player/2.6.3/SFP_Walt.swf" quality="high" allowScriptAccess="always" allowNetworking="all" allowfullscreen="true" pluginspage="http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash" type="application/x-shockwave-flash" width="380" height="313" flashvars="configUrl=http://cdn.media.theview.tv/embedded_player/2.6.3/&#038;configId=embed_player_config.xml&#038;clipId=181786&#038;gig_lt=1287556562997&#038;gig_pt=1287556566020&#038;gig_g=3&#038;gig_s=deadline.com" name="ABCESNWID"></embed></object></p>
<p><object width="380" height="313"><param name="movie" value="http://www.cbs.com/e/5WbTcJHevUytiqHwrnTK586jrRXA0R98/cbs/1/" /></param><param name="allowFullScreen" value="true"></param><param name="allowScriptAccess" value="always"></param><embed width="380" height="313" src="http://www.cbs.com/e/5WbTcJHevUytiqHwrnTK586jrRXA0R98/cbs/1/" allowFullScreen="true" allowScriptAccess="always" type="application/x-shockwave-flash"></embed></object></p>
]]></content:encoded>
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		<title>Consumer Reports Can&#039;t Recommend iPhone, Can Recommend Consumer Reports Shopping App</title>
		<link>http://allthingsd.com/20101018/consumer-reports-cant-recommend-iphone-can-recommend-consumer-reports-app/</link>
		<comments>http://allthingsd.com/20101018/consumer-reports-cant-recommend-iphone-can-recommend-consumer-reports-app/#comments</comments>
		<pubDate>Mon, 18 Oct 2010 15:14:50 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=24727</guid>
		<description><![CDATA[Consumer Reports' odd love/kinda-love relationship with the iPhone continues: If you ignore its advice and buy the iPhone 4, the buying guide has a $10 app it would like to sell you.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2010/10/consumer-reports.png"><img class="alignright size-medium wp-image-24729" title="consumer reports" src="http://mediamemo.allthingsd.com/files/2010/10/consumer-reports-200x300.png" alt="" width="200" height="300" /></a>Consumer Reports&#8217; odd love/kinda-love relationship with the iPhone continues. The buying guide continues to give Apple&#8217;s iPhone 4 &#8220;stellar&#8221; marks, <a href="http://digitaldaily.allthingsd.com/20100913/consumer-reports-we-can%E2%80%99t-recommend-the-iphone-4-again/">but won&#8217;t actually recommend it,</a> because of antennagate.</p>
<p>But if you <em>do</em> go ahead and buy the new handset, or any other iPhone model, Consumer Reports supports your decision! Because it would like to sell you its new iPhone app for $9.99.</p>
<p>The <a href="http://itunes.apple.com/us/app/consumer-reports-mobile-shopper/id396106846?mt=8&amp;ign-mpt=uo%3D2">Consumer Reports Mobile Shopper</a> offers what several shopping apps do&#8211;the ability to scan a bar code and get information about a particular product, as well as the ability to browse through the shopping guide&#8217;s ratings for other data.</p>
<p>Other apps, including Best Buy&#8217;s <a href="http://mediamemo.allthingsd.com/20100921/tecca-best-buys-new-shopping-app-isnt-a-best-buy-shopping-app/">Tecca</a>, are free, so Consumer Reports is betting that access to its data is worth the premium. But that seems to work for it online, where it has some three million subscribers.</p>
<p>If you&#8217;re on the fence, consider jumping in sooner rather than later: The app&#8217;s price will jump to $14.99 on January 1. A version for Google&#8217;s Android is in the works.</p>
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		<title>First Ben Silverman Online Program&#8211;&quot;Ready, Set, Dance!&quot;&#8211;Debuts on Yahoo</title>
		<link>http://allthingsd.com/20100928/first-ben-silverman-online-program-ready-set-dance-debuts-on-yahoo/</link>
		<comments>http://allthingsd.com/20100928/first-ben-silverman-online-program-ready-set-dance-debuts-on-yahoo/#comments</comments>
		<pubDate>Wed, 29 Sep 2010 02:31:46 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=34370</guid>
		<description><![CDATA[Yahoo and Electus, the multiplatform content studio headed by former NBC entertainment head Ben Silverman, debuted its first original, branded entertainment programming tonight with "Ready, Set, Dance!"

The site, which is now live on Yahoo Music and sponsored by State Farm, merges the candid-camera phenomenon with reality television and "aims to tap into the pop culture interest in television dance shows and dance videos on the Web...."

The site is relatively spare right now, with only one episode, titled "Magic Sparkle Chunk and Frisky Ris."]]></description>
			<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/09/rsd2.jpg" alt="" title="rsd2" width="363" height="44" class="alignright size-full wp-image-34372" /></p>
<p>Yahoo and Electus, the multiplatform content studio headed by former NBC entertainment head Ben Silverman, debuted its first original, branded entertainment programming tonight with <a href="http://readysetdance.yahoo.com">&#8220;Ready, Set, Dance!&#8221;</a></p>
<p>The site, which is now live on Yahoo Music and sponsored by State Farm, merges the candid-camera phenomenon with reality television and &#8220;aims to tap into the pop culture interest in television dance shows and dance videos on the Web&#8230;.&#8221;</p>
<p>The Yahoo (YHOO) site is relatively spare right now, with only one episode, titled &#8220;Magic Sparkle Chunk and Frisky Ris.&#8221;</p>
<p>Reads the description of the show: &#8220;Will&#8217;s &#8216;Magic Sparkle Chunk&#8217; style is invading the tranquility of Madison Square Park, while Marisa and her moves will do their best to win over the Times Square crowds.&#8221;</p>
<p>&#8220;Magic Sparkle Chunk&#8221; is as described, and it is both riveting and humiliating. Which is pretty much the point.</p>
<p>Even though no one knows about it, there are already 29 comments, such as: &#8220;He&#8217;s got chutzpah&#8211;besides, if it&#8217;s all about fun, he&#8217;s got it. She was a bit too serious and honestly&#8230;just not as entertaining as the chunky shiney thingie wingie.&#8221;</p>
<p>Yahoo&#8217;s <a href="http://kara.allthingsd.com/20100107/yahoo-inks-content-deal-with-former-nbc-exec-ben-siliverman">partnership with Electus was unveiled in January</a> at the Consumer Electronics Show by Yahoo execs Joanne Bradford and Jimmy Pitaro, both of whom you can see in a BoomTown video interview below.</p>
<p>Ironically, U.S. sales head <a href="http://kara.allthingsd.com/20100315/exclusive-yahoos-top-ad-money-maker-bradford-leaving-for-new-job-at-demand-media/">Bradford left Yahoo earlier this year</a> for Demand Media, and Pitaro, as I <a href="http://kara.allthingsd.com/20100928/exclusive-yahoo-exec-churn-continues-with-media-head-pitaro-ready-to-bolt/">reported today</a>, is expected to leave the company soon from his post as VP of Media.</p>
<p>Silverman left the broadcast-television network under a cloud last year, but immediately announced he had struck a deal with Barry Diller’s IAC/InterActiveCorp (IACI) to form a studio–called Electus&#8211;to make multiplatform content that is backed by big brand advertisers.</p>
<p>The move is similar to a new kind of production company started several years ago by former ABC and Yahoo exec Lloyd Braun and his partner, Gail Berman.</p>
<p>Braun has created online programming for Microsoft (MSFT), including an innovative celebrity site called Wonderwall, as well as producing television shows for networks.</p>
<p>Silverman&#8217;s take was to focus on an episodic style, although much of what has been done online so far in this genre by many others has been only moderately successful.</p>
<p>But execs at Yahoo believed that advertisers have been looking for opportunities to put their brands near quality content online.</p>
<p>With the deal, which has been touted by CEO Carol Bartz, Yahoo is putting big hopes in Silverman, who had been a successful producer of television programming in his early career.</p>
<p>But his tenure at NBC was marked by a lot of negative publicity about him personally and, more importantly, by a sharp downturn in ratings.</p>
<p>Here is the first of 12 episodes:</p>
<p><object classid='clsid:d27cdb6e-ae6d-11cf-96b8-444553540000' codebase='http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0' width='320' height='270' id='yfop'><param name='movie' value='http://d.yimg.com/m/up/fop/embedflv/swf/fop.swf' /><param name='flashvars' value='id=v218709918&#038;shareEnable=1' /><embed	src='http://d.yimg.com/m/up/fop/embedflv/swf/fop.swf' width='320' height='270' name='yfop' type='application/x-shockwave-flash' pluginspage='http://www.macromedia.com/go/getflashplayer' flashvars='id=v218709918&#038;shareEnable=1'></embed></object></p>
<p>And here is Bradford and Pitaro <a href="http://kara.allthingsd.com/20100108/yahoos-bradford-and-pitaro-talk-about-content-deal-with-silvermans-electus">talking about the Electus deal</a>:</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=8EC234D5-63D8-490E-945D-6366FF9F43C0&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={8EC234D5-63D8-490E-945D-6366FF9F43C0}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Finally, here is the official press release:</p>
<blockquote class="memo"><p><strong>Yahoo! and Electus Launch &#8216;Ready, Set, Dance!&#8217;&#8211;a New Original, Branded Entertainment Program Sponsored by State Farm®</p>
<p>·         First program launch from the Electus-Yahoo! partnership</p>
<p>·         The initiative, created by Notional in partnership with Electus, introduces a new creative format and taps into America&#8217;s interest in dance; Available on Yahoo! Music</p>
<p>SUNNYVALE, Calif., September 29, 2010&#8211;</strong>Yahoo! (NASDAQ: YHOO) and Electus, an operating business of IAC (Nasdaq: IACI), today unveiled the first integrated content initiative of the brands’ previously announced content partnership, bringing a new format of original, branded entertainment programming to the web with &#8220;Ready, Set, Dance!&#8221; Merging the candid camera phenomenon with reality television for digital distribution, the program, which was created by Notional in partnership with Electus, aims to tap into the pop culture interest in television dance shows and dance videos on the Web and will make its premiere debut on Yahoo! Music today. &#8220;Ready, Set, Dance!&#8221; extends the State Farm® &#8220;Why Agent?&#8221; brand campaign and creatively engages its young-adult audience. Electus will have overall distribution rights on “Ready, Set, Dance” for all platforms including television, motion picture and digital.</p>
<p>&#8220;Ready, Set, Dance!&#8221;  (readysetdance.yahoo.com) is a 12-episode program that combines Yahoo!&#8217;s reach and consumer insights with Electus&#8217;s creative expertise to provide Yahoo! Music&#8217;s audience with a quick, smart, and high-energy dance competition series. Hosted by pop star Adrienne Bailon, &#8220;Ready, Set, Dance!&#8221; will live on Yahoo! Music and will be promoted across the Yahoo! network.</p>
<p>State Farm will be seamlessly integrated into the &#8220;Ready, Set, Dance!&#8221; experience, with a goal of reaching a young-adult audience through fun and interesting content that drives home State Farm&#8217;s brand message.</p>
<p>The show features two contestants who will be selected by a series of entertaining auditions. Once chosen, the contestants will be caught by surprise anytime or anyplace, and must immediately break into their dance routines for a chance at &#8220;Ready, Set, Dance!&#8221; fame and fortune. Each week, viewers can vote on their favorite dancer, and winners will receive $10,000 in each of the six dance contests.</p>
<p>&#8220;&#8216;Ready, Set, Dance!&#8217; showcases the best of online marketing and programming by providing relevant and entertaining branded programming at mass scale,&#8221; said Jimmy Pitaro, vice president of media at Yahoo!. &#8220;Our ongoing relationship with Electus will not only offer great original programming like this for Yahoo! users, but will also give advertisers like State Farm fresh opportunities to integrate their brand into the next generation of digital programming.&#8221;</p>
<p>&#8220;We are excited to collaborate with Yahoo! and State Farm on this new format,&#8221; said Drew Buckley, Chief Operating Officer of Electus. &#8220;Yahoo! is known for executing extremely successful branded programming that consumers and advertisers love, and &#8216;Ready, Set, Dance!&#8217; will look to expand upon that initiative.&#8221;</p>
<p>“Yahoo! Music and Electus brought a great concept in “Ready…Set…Dance!!”, said Tim Van Hoof, Advertising Director at State Farm.  Understanding the popularity of dance contests among our target audience, State Farm sees this as an innovative opportunity to connect with young adults in the online space in a fun, engaging way.”</p>
<p>Yahoo! has a long history of partnering with marketers to develop custom programs to help them reach their targeted audiences. Yahoo!&#8217;s successes in the original programming and branded entertainment space include: &#8220;Primetime in No Time,&#8221; the most watched original program online; &#8220;Tech Ticker,&#8221; the most watched finance show online; and &#8220;Who Knew?&#8221;, which recently became the most successful original program to launch on Yahoo!, with more than 40 million streams in the first four months. &#8220;Ready, Set, Dance!&#8221; follows State Farm&#8217;s first video series partnership with Yahoo! — &#8220;Spotlight to Nightlight&#8221; — which launched in 2009 and garnered more than 7.2 million video streams.</p></blockquote>
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		<title>Nielsen Testing a New Web-Ad Metric</title>
		<link>http://allthingsd.com/20100923/nielsen-testing-a-new-web-ad-metric/</link>
		<comments>http://allthingsd.com/20100923/nielsen-testing-a-new-web-ad-metric/#comments</comments>
		<pubDate>Thu, 23 Sep 2010 19:51:16 +0000</pubDate>
		<dc:creator>Suzanne Vranica</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=30256</guid>
		<description><![CDATA[Nielsen Co. is working on a service that would offer advertisers and Web publishers a new stream of data to improve audience measurement for online advertising, a move that may bring more ad dollars to the sector.]]></description>
			<content:encoded><![CDATA[<p>Nielsen Co. is working on a service that would offer advertisers and Web publishers a new stream of data to improve audience measurement for online advertising, a move that may bring more ad dollars to the sector.</p>
<p>As with TV ratings, the new service requires the participation of media outlets, in this case Web portals and other sites.<br />
So far, the media-measurement firm has lined up Facebook Inc. as a participant, according to people familiar with the matter. Other websites are expected to join as it moves out of the testing phase.</p>
<p>Nielsen is expected to unveil the new product next week at Advertising Week, and will conduct a test of the service shortly, according to people familiar with the matter.</p>
<p><a href="http://online.wsj.com/article/SB10001424052748704814204575508100589715696.html?mod=WSJ_Tech_LEFTTopNews">Read the rest of this post on the original site</a></p>
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		<title>NBC Droops, but Doesn't Blame Its Woes on Jay or Conan</title>
		<link>http://allthingsd.com/20100122/nbc-droops-but-doesnt-blame-its-woes-on-jay-or-conan/</link>
		<comments>http://allthingsd.com/20100122/nbc-droops-but-doesnt-blame-its-woes-on-jay-or-conan/#comments</comments>
		<pubDate>Fri, 22 Jan 2010 16:35:31 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=15441</guid>
		<description><![CDATA[NBC knows its problems are larger than its late-night talk-show lineup. That said, if you haven't seen Conan O'Brien's latest insult of his soon-to-be-former employers, you really should.]]></description>
			<content:encoded><![CDATA[<p>Assuming that Washington cooperates, GE (GE) will be able to hand off NBC Universal to Comcast (CMCSA) in a year or so. Until then, though, it must briefly acknowledge NBCU in every earnings report, even though investors have no interest in it.</p>
<p>Especially with numbers like these: GE says NBCU&#8217;s Q4 revenue dropped four percent, to $4.3 billion, and operating profit declined 30 percent, to $602 million.</p>
<p>Were Jay Leno and Conan O&#8217;Brien&#8217;s ratings really that bad? Of course not. </p>
<p>NBC&#8217;s broadcast revenue was down 1.5 percent, but that was balanced by growth in the company&#8217;s cable properties, which were up eight percent. And not that I&#8217;m a Jeff Zucker apologist, but when pundits are castigating him for his late-night debacle, they really ought to point out that some parts of the company&#8211;the parts that Comcast wants, not coincidentally&#8211;have grown considerably during Zucker&#8217;s tenure.</p>
<p>In any case, <a href="http://paidcontent.org/article/419-nbc-profits-decline-28-percent/">GE blames this quarter&#8217;s decline on Hollywood</a>: Its movie division has been low on box office hits, and its DVD group, like most other studios, has been sucking wind.</p>
<p>Here&#8217;s GE&#8217;s brief description of its business in charticle form (click to enlarge). Note the line about slow recovery in Web ads:</p>
<p><a rel="lightbox" href="http://mediamemo.allthingsd.com/files/2010/01/GE-NBC-U-earns.png"><img class="alignnone size-full wp-image-15445" title="GE NBC U earns" src="http://mediamemo.allthingsd.com/files/2010/01/GE-NBC-U-earns.png" alt="GE NBC U earns" width="350" height="219" /></a></p>
<p>And here&#8217;s the best &#8220;screw you, NBC&#8221; clip I&#8217;ve seen from Conan this week. Which, as many Web commenters have noted, is not available on NBC&#8217;s Web site or via Hulu. But given that NBC has been fairly vigilant about pulling down unauthorized clips it doesn&#8217;t want on Google&#8217;s (GOOG) YouTube, the network can&#8217;t be that upset about this one, which you can find all over the site:</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="350" height="283" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://www.youtube.com/v/N0ik-IGApkI&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en_US&amp;feature=player_embedded&amp;fs=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="350" height="283" src="http://www.youtube.com/v/N0ik-IGApkI&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en_US&amp;feature=player_embedded&amp;fs=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
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		<title>Didn't See Conan O'Brien Insult NBC Last Night? That's Part of The Problem. But Here He Is, Anyway. (Jimmy Kimmel, Too)</title>
		<link>http://allthingsd.com/20100113/didnt-see-conan-obrien-insult-nbc-last-night-thats-part-of-the-problem-but-here-he-is-anyway/</link>
		<comments>http://allthingsd.com/20100113/didnt-see-conan-obrien-insult-nbc-last-night-thats-part-of-the-problem-but-here-he-is-anyway/#comments</comments>
		<pubDate>Wed, 13 Jan 2010 14:56:53 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=15052</guid>
		<description><![CDATA[On the Internet, everyone loves Conan O'Brien. But that doesn't translate into ratings, which means that most of you Conan lovers didn't actually see his show last night.

So here you go. Here's last night's monologue, replete with many excellent NBC digs. And fellow NBC employee Howie Mandel. Plus a bonus clip from Jimmy Kimmel, as Jay Leno. Meta!]]></description>
			<content:encoded><![CDATA[<p>On the Internet, <a href="http://search.twitter.com/search?q=conan">everyone loves Conan O&#8217;Brien</a>. But that <a href="http://mediamemo.allthingsd.com/20100112/is-nbcs-jay-leno-disaster-good-news-for-time-warner/">doesn&#8217;t translate into ratings</a>, which means that most of you Conan lovers didn&#8217;t actually see his show last night.</p>
<p>So here you go. Here&#8217;s last night&#8217;s monologue, replete with many excellent digs at GE&#8217;s (GE)&#8211;and eventually, Comcast&#8217;s (CMCSA)&#8211;troubled broadcaster: &#8220;Welcome to NBC, where our new slogan is &#8216;No longer just screwing up primetime.&#8217;&#8221;</p>
<p>Last night&#8217;s show also stars, sort of inexplicably, fellow NBC employee Howie Mandel.</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="350" height="202" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.hulu.com/embed/q9ip-kViTi__ewGKEu6_YA/47/659/i654" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="350" height="202" src="http://www.hulu.com/embed/q9ip-kViTi__ewGKEu6_YA/47/659/i654" allowfullscreen="true"></embed></object></p>
<p>Bonus clip! Here&#8217;s Jimmy Kimmel, who seems to be very happily employed by Disney&#8217;s (DIS) ABC&#8211;doing some meta-commentary on the Leno/O&#8217;Brien imbroglio:</p>
<p><object width="350" height="212"><param name="movie" value="http://www.youtube.com/v/OMgPPJZfsCM&#038;hl=en_US&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/OMgPPJZfsCM&#038;hl=en_US&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="350" height="212"></embed></object></p>
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		<title>Yahoo Inks Content Deal With Former NBC Exec Ben Silverman</title>
		<link>http://allthingsd.com/20100107/yahoo-inks-content-deal-with-former-nbc-exec-ben-siliverman/</link>
		<comments>http://allthingsd.com/20100107/yahoo-inks-content-deal-with-former-nbc-exec-ben-siliverman/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 03:51:26 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=22738</guid>
		<description><![CDATA[Yahoo has inked a premium content deal with former NBC entertainment head Ben Silverman, in which he will create content for the Internet portal.

Yahoo will sell the branded advertising for the online programming--especially video--made by the controversial Hollywood exec. Yahoo confirmed the deal.

Silverman left the broadcast television network under a cloud last year, but immediately announced he had struck a deal with Barry Diller's IAC/InterActiveCorp to form a studio--called Electus--to make multiplatform content that is backed by big brand advertisers.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2010/01/BenSilverman.jpg"><img src="http://kara.allthingsd.com/files/2010/01/BenSilverman-240x300.jpg" alt="BenSilverman" title="BenSilverman" width="240" height="300" class="alignright size-medium wp-image-22749" /></a></p>
<p>Yahoo has inked a premium content deal with former NBC entertainment head Ben Silverman, in which he will create content for the Internet portal.</p>
<p>Yahoo (YHOO) will sell the branded advertising for the online programming made by the controversial Hollywood exec.</p>
<p>Yahoo confirmed the deal, but did not elaborate on the financial details of the partnership.</p>
<p>Silverman left the broadcast television network under a cloud last year, but immediately announced he had struck a deal with Barry Diller&#8217;s IAC/InterActiveCorp (IACI) to form a studio&#8211;called Electus&#8211;to make multiplatform content that is backed by big brand advertisers.</p>
<p>If you think about it, Silverman is essentially copying a new kind of production company started several years ago by former ABC and Yahoo exec Lloyd Braun and his partner, Gail Berman.</p>
<p>Braun has created online programming for Microsoft (MSFT), including an innovative celebrity site called Wonderwall, as well as producing television shows for networks.</p>
<p>Silverman has talked more about doing online programming in episodic style, but much of what has been done online so far in this genre by many others has been only moderately successful.</p>
<p>Nonetheless, Joanne Bradford, SVP of North American revenue for Yahoo, told me in an interview that advertisers have been looking for opportunities to put their brands near quality content online.</p>
<p>&#8220;It is an area of great interest,&#8221; said Bradford. &#8220;And Yahoo, with its huge traffic, is a leader in selling premium ads on the Web.&#8221;</p>
<p>Yahoo is putting its hopes here in Silverman, who had been a successful producer of television programming in his early career.</p>
<p>But his tenure at NBC was marked by a lot of negative publicity about him personally and, more importantly, by a sharp downturn in ratings.</p>
<p>It will be interesting to see if the golden-child side of his talent is ascendant in the content he makes for Yahoo, which should begin to appear in several months.</p>
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		<title>The Jay Leno Effect: Eyeballs Bail on Broadcast for Cable</title>
		<link>http://allthingsd.com/20091222/the-jay-leno-effect-eyeballs-bail-on-broadcast-for-cable/</link>
		<comments>http://allthingsd.com/20091222/the-jay-leno-effect-eyeballs-bail-on-broadcast-for-cable/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 17:32:40 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=14352</guid>
		<description><![CDATA[When you sit down to watch TV at night, you don't distinguish between shows that are on broadcast TV and those on cable. You just want to watch TV. But TV executives and advertisers haven't caught up with you. Maybe Jay Leno will help them figure it out.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2008/12/leno.jpg"><img class="alignright size-medium wp-image-2205" title="NUP_133173_0230" src="http://mediamemo.allthingsd.com/files/2008/12/leno-200x300.jpg" alt="NUP_133173_0230" width="200" height="300" /></a>When you sit down to watch TV at night (which <a href="http://mediamemo.allthingsd.com/20091208/tv-viewing-dropped-this-fall-is-the-web-finally-cutting-into-tube-time/">you are still doing an awful lot of</a>, no matter how much Web time you&#8217;re logging), you don&#8217;t distinguish between shows that are on broadcast TV and those on cable. You just want to watch TV.</p>
<p>But TV executives and advertisers haven&#8217;t caught up with you. Advertisers still pay less for a cable TV eyeball than for one watching something from a broadcaster. And programmers still cling to the belief that a broadcast TV viewer has different habits from someone watching cable.</p>
<p>Makes no sense, but there&#8217;s a lot about old media that doesn&#8217;t make sense and that takes a long time to change. Worth remembering as you watch ad dollars trickle ever so slowly to the Web.</p>
<p>Still, maybe this will help the industry figure it out. Look what happened when GE&#8217;s (GE) NBC replaced its 10 pm dramas with Jay Leno. For some reason, executives at CBS (CBS) and Disney&#8217;s (DIS) ABC figured viewers who liked to watch stuff like &#8220;ER&#8221; or even &#8220;Southland&#8221; would automatically move over to their offerings.</p>
<p>But as <a href="http://paliresearch.com/2009/12/22/leno-ratings-helping-cable-not-cbs-and-abc-contrary-to-what-network-execs-hoped/">Pali Capital&#8217;s Rich Greenfield</a> (registration required) points out, citing data from <a href="http://www.medialifemagazine.com/artman2/publish/Cable_65recap/So_where_d_the_Leno_exiles_go_anyhow.asp">MediaLife</a>, NBC&#8217;s viewers didn&#8217;t move to other broadcasters when they didn&#8217;t like what they saw at 10 pm. They went to the cable guys:</p>
<blockquote class="memo"><p>The cable network original programming push continues to gain momentum, with the notable increase in overall cable network ratings at 10 pm so far this TV season likely leading to even more significant programming investment in the year ahead&#8211;cannot be viewed positively for broadcast networks as higher quality original cable programming will drive continued viewer fragmentation.</p>
<p>While originally we expected networks such as TNT (TWX) and F/X (NWSA) to be the prime beneficiaries of the Leno move on NBC as they focus on 10pm dramas similar stylistically to what NBC used to air at 10pm, we believe the impact has been quite fragmented, helping a wide array of cable networks that air original programming at 10pm (including networks owned by DIS, DISCA, SNI, VIA/B).</p></blockquote>
<p>And here, to underscore the point quite nicely, is broadcast&#8217;s Jay Leno interviewing the cast of cable&#8217;s &#8220;Jersey Shore,&#8221; the MTV show that, for better or worse, is one of this year&#8217;s big hits:</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="350" height="202" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.hulu.com/embed/x6w-aLfMPWI6HHlmsG44pw" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="350" height="202" src="http://www.hulu.com/embed/x6w-aLfMPWI6HHlmsG44pw" allowfullscreen="true"></embed></object></p>
<p>(Quasi-apology for making this the <a href="http://kara.allthingsd.com/20091222/viral-video-alyssa-milano-photoshopped-into-snooki-of-jersey-shore/">second</a> &#8220;Jersey Shore&#8221; clip on All Things D today. But then again, The Situation is The Situation.)</p>
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		<title>Comcast Launches Its "TV Everywhere" Plan Nationwide, With an Awful Name: Say Hello to "Xfinity"</title>
		<link>http://allthingsd.com/20091215/comcast-launches-its-tv-everywhere-nationwide-with-an-awful-name-say-hello-to-xfinity/</link>
		<comments>http://allthingsd.com/20091215/comcast-launches-its-tv-everywhere-nationwide-with-an-awful-name-say-hello-to-xfinity/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 16:18:17 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=13997</guid>
		<description><![CDATA[As promised, Comcast is opening up the trial of its "TV Everywhere" program, which gives its subscribers--but only its subscribers--access to extra TV programming on the Web.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/12/fancast-logo.png"><img class="alignright size-full wp-image-14003" title="fancast logo" src="http://mediamemo.allthingsd.com/files/2009/12/fancast-logo.png" alt="fancast logo" width="250" height="38" /></a>As promised, Comcast is opening up the trial of its <a href="http://mediamemo.allthingsd.com/20090624/web-tv-youll-need-to-pay-to-see-time-warner-comcast-roll-out-authentication-who-else-is-in/">&#8220;TV Everywhere&#8221; program</a>, which gives its subscribers&#8211;but only its subscribers&#8211;access to extra TV programming, streamed via the Web.</p>
<p>Comcast (CMCSA) will be holding a press conference shortly to walk reporters through this. But if you&#8217;re a Comcast customer who is paying for both digital cable and broadband&#8211;that&#8217;s something less than <span style="text-decoration: line-through;">14</span> 15.7 million people nationwide&#8211;you should be able to check this out now, by heading to either Comcast.net or Fancast.</p>
<p>If things are working right, you&#8217;ll notice that Comcast has added an &#8220;xfinity TV&#8221; logo, which is the new service&#8217;s unwieldy new name. If you try to watch a show that&#8217;s included in the test, you&#8217;ll be guided through a download process that will install both a Move player and an Adobe (ADBE) AIR app, which the cable company says you&#8217;ll need to deal with only once to watch this stuff.</p>
<p>Once that&#8217;s done, you&#8217;ll actually watch the show via your Web browser. The login process I went through told me that I could authorize up three computers for the service.</p>
<p><a rel="lightbox" href="http://mediamemo.allthingsd.com/files/2009/12/fancast-xfinity-login.png"><img class="alignnone size-full wp-image-14001" title="fancast xfinity login" src="http://mediamemo.allthingsd.com/files/2009/12/fancast-xfinity-login.png" alt="fancast xfinity login" width="350" height="193" /></a></p>
<p>I&#8217;ve played around briefly with the service, via a side door, and can confirm that it does indeed work. Hard to get a good grip on what the new service is offering subscribers, though, since the Fancast menu doesn&#8217;t really delineate what&#8217;s only available to subs instead of freeloaders.</p>
<p>But I was able to watch some of the last episode of &#8220;Curb Your Enthusiasm,&#8221; which is only available to subs who have Comcast digital cable and broadband and are paying for Time Warner&#8217;s (TWX) HBO&#8211;and it looked pretty good (as long you don&#8217;t fast-forward).</p>
<p><a rel="lightbox" href="http://mediamemo.allthingsd.com/files/2009/12/seinfeld-test.png"><img class="alignnone size-full wp-image-14005" title="seinfeld test" src="http://mediamemo.allthingsd.com/files/2009/12/seinfeld-test.png" alt="seinfeld test" width="350" height="218" /></a></p>
<p>Comcast is starting its press conference now. I&#8217;ll update here if there&#8217;s anything of note:</p>
<ul>
<li>The cable operator says that once you&#8217;ve logged in, you&#8217;ll be getting a &#8220;personalized&#8221; homepage that knows what shows/movies different subscribers have access to.</li>
<li>One important point: Sometime in the next year, Comcast says that simply being a Comcast subscriber will be enough to qualify you for the service, i.e., you won&#8217;t have to get your broadband from Comcast in order to watch this stuff. It&#8217;s a &#8220;dual-play&#8221; offering right now, the company, says, because that was the easiest way for it figure out the &#8220;authentication&#8221;/security element.</li>
<li>Mobile device access? Nope. Maybe next year. International? Nope. But do note that you don&#8217;t actually have to be on a Comcast connection to watch the programming&#8211;as long as your computer is authorized, you can see it anywhere you can connect (in the U.S.).</li>
<li>Key unanswered question: When will Nielsen (or someone else) figure out how to treat online views in the same way that it counts &#8220;regular&#8221; ratings&#8211;and convince advertisers to do the same? Because until that happens, you&#8217;re unlikely to see a whole lot of authorized TV on the Web, period.</li>
</ul>
<p>And here&#8217;s the release (warning: Not much info here):</p>
<blockquote class="memo"><p>COMCAST MAKES ON DEMAND ONLINE VIDEO ENTERTAINMENT EXPERIENCE AVAILABLE NATIONALLY</p>
<p>Comcast Brings Top Cable Television, Movie and Independent Programming to Customers At Home and On-the-Go for No Additional Cost</p>
<p>Philadelphia, PA, December 15, 2009 &#8212; Comcast Corporation (NASDAQ: CMCSA, CMCSK), one of the nation&#8217;s leading providers of entertainment, information and communication products and services, announced today that it has made its On Demand Online experience available nationally in beta at no additional cost to customers. The innovative new service now called Fancast XFINITY TV, gives customers an “anytime anywhere” entertainment experience&#8211;at home and on-the-go&#8211;and expands the video content customers can watch online by giving them quick and easy access to thousands of hours of cable TV shows, movies and independently produced content.</p>
<p>“Fancast XFINITY TV is a win for consumers and content producers. We’re giving customers access to content they love in new ways and opening up new opportunities for established and independent producers to make their content available on-demand” said Matt Bond, Executive Vice President of Content Acquisition. “This new service brings consumers many movies and TV shows that have never been available online before.”</p>
<p>Both Comcast customers and non-Comcast customers across the nation currently have access to over 12,000 hours of great online content through Fancast.com&#8211;the company’s online TV site and a top TV destination on the web&#8211;for free. Now, as a benefit of their cable subscription, Comcast customers will enjoy even more access to thousands of titles from the cable channels in their subscription packages at no additional cost through Fancast XFINITY TV.</p>
<p>“This is a beta product only, but the consumer feedback has been great so far. We look forward to more feedback as we make it available to even more customers” said Amy Banse, President of Comcast Interactive Media. “We think Fancast XFINITY TV gets us one step closer to our multiplatform goal and is just the beginning of delivering an entirely new TV viewing experience.”</p>
<p>Beginning today, any Comcast customer with a digital cable and Internet subscription can visit www.comcast.net or www.fancast.com, sign-in with their Comcast email user name and password and watch their favorite subscription content at no charge.</p></blockquote>
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		<title>AT&amp;T Ranked Last in Consumer Reports' Best Cellphone Service Survey</title>
		<link>http://allthingsd.com/20091201/att-ranked-last-in-consumer-reports-best-cell-phone-service-survey/</link>
		<comments>http://allthingsd.com/20091201/att-ranked-last-in-consumer-reports-best-cell-phone-service-survey/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 15:15:29 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=29974</guid>
		<description><![CDATA[The annual survey of wireless customer satisfaction from Consumer Reports hits the streets this week and it doesn’t have much good to say about AT&#38;T. In a canvass of more than 50,000 readers spanning 26 U.S. cities, the organization found the carrier had the lowest customer-satisfaction rating in 19 cities surveyed.]]></description>
			<content:encoded><![CDATA[<p>The <a href="http://www.consumerreports.org/cro/electronics-computers/phones-mobile-devices/cell-phones-services/cell-phone-service-buying-advice/guide-to-cell-phone-carriers/cell-phone-service-ratings/cell-phone-service-ratings.htm">annual survey of wireless customer satisfaction from Consumer Reports</a> hits the streets this week and it doesn’t have much good to say about AT&#038;T. In a canvass of more than 50,000 readers spanning 26 U.S. cities, the organization found the carrier had the lowest customer-satisfaction rating in 19 cities surveyed; Verizon ranked highest.  </p>
<p><a href="http://digitaldaily.allthingsd.com/files/2009/12/crBIG.jpg" rel="lightbox"><img src="http://digitaldaily.allthingsd.com/files/2009/12/cr.jpg" alt="cr" title="cr" width="350" height="192" class="aligncenter size-full wp-image-29983" /></a></p>
<p>To hear that AT&#038;T (T) ranked dead last in customer satisfaction in high-profile markets like New York and San Francisco isn’t all that surprising. New Yorkers  <a href="http://gizmodo.com/5370493/apple-genius-bar-iphones-30-call-drop-is-normal-in-new-york">often carp about dropped AT&#038;T calls</a>, and <a href="http://digitaldaily.allthingsd.com/20090821/iphone-owners-would-like-to-replace-battery-att/">complaints</a> about lousy service in the Bay Area are legion.<br />
<img src="http://digitaldaily.allthingsd.com/files/2009/12/cr2.jpg" alt="cr2" title="cr2" width="350" height="132" class="aligncenter size-full wp-image-30017" /></p>
<p>But to find that the carrier placed last in 17 other cities as well suggests that AT&#038;T’s shortcomings are more widespread than the carrier would have us believe and not simply the product of a high concentration of iPhones in the country’s larger cities. </p>
<p>As Pali analyst Walter Piecyk wrote in an investor note this morning,  &#8220;We believe it has been an elitist investor view that only a few high profile AT&#038;T markets are having problems on the theory that only &#8216;tech savvy&#8217; residents of coastal cities would find enough use in the iPhone to impact the quality of AT&#038;T’s network.&#8221;</p>
<p>It certainly would appear that way. With low marks for several key indicators of customer satisfaction&#8211;including service availability, circuit capacity, dropped-call frequency and voice service&#8211;across 73 percent of the markets Consumer Reports surveyed, it’s pretty clear that AT&#038;T has become overextended by the popularity of the iPhone. Which is bad news for the carrier and, of course, for iPhone owners as well. </p>
<p>As Consumer reports notes, &#8220;Apple’s iPhones are the top smart phones in our Ratings&#8211;actually, among the best of all phones we tested, period&#8211;but their exclusive carrier, AT&#038;T, was middling at best in satisfaction&#8230;.If you’re readying to buy Apple’s phone, prepare for possible disappointment with its service and expect to love the phone anyway. Despite the network problems, a staggering 98 percent of iPhone users in our cell-phone-buying survey were satisfied enough to say they would definitely or probably buy the phone again. Only 79 percent of respondents who bought other cell phones said the same.&#8221;</p>
<p>Verizon (VZ), which has been <a href="http://digitaldaily.allthingsd.com/20091109/verizon-banishes-iphone-to-island-of-misfit-toys/">mercilessly slamming AT&#038;T’s service in a recent ad campaign</a>, is going to have a field day with this. And somehow, I don’t think a hurriedly cobbled together <a href="http://digitaldaily.allthingsd.com/20091118/att-awarded-hug-and-a-box-of-tissues-in-verizon-ad-case/">Luke Wilson ad</a> will undo the damage.</p>
<p><strong>UPDATE:</strong> Reached for comment, AT&#038;T had this to say about Consumer Reports&#8217; findings, which, the company stressed, were based on anecdotal feedback from a self-selected group of subscribers: &#8220;We appreciate and value all customer feedback. We learn from it and it helps us serve our customers better. Without question the surest indication of customer satisfaction is churn, or turnover. For the last quarter, our postpaid churn was just 1.17 percent.&#8221;</p>
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		<title>Why Broadcast TV Won't Miss Oprah</title>
		<link>http://allthingsd.com/20091120/why-broadcast-tv-wont-miss-oprah/</link>
		<comments>http://allthingsd.com/20091120/why-broadcast-tv-wont-miss-oprah/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 17:38:14 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=13111</guid>
		<description><![CDATA[You can debate whether Oprah Winfrey's plans to shut down her broadcast show--in 2011--and move to cable constitutes "news." Ditto for what it means for the culture.

But what do Oprah's plans mean for the TV business? Not that much, argues JP Morgan analyst Michael Meltz.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/11/oprah.jpg"><img class="alignright size-medium wp-image-13118" title="oprah" src="http://mediamemo.allthingsd.com/files/2009/11/oprah-249x187.jpg" alt="oprah" width="249" height="187" /></a>You can debate whether Oprah Winfrey&#8217;s plans to shut down her broadcast show&#8211;in 2011&#8211;and move to cable <a href="http://twitter.com/MattGarrahan/status/5875423717">constitutes</a> <a href="http://twitter.com/benfritz/statuses/5876068317">&#8220;news.&#8221;</a> Ditto for what it means for the culture.</p>
<p>But what do Oprah&#8217;s plans mean for the TV business? Not that much, argues JP Morgan (JPM) analyst Michael Meltz. Short version of his note published this morning: It&#8217;s not bad for OWN, the cable network Oprah co-owns with Discovery (DISCA). But it&#8217;s also not terrible for CBS (CBS) and Disney&#8217;s (DIS) ABC, the two broadcasters currently in the &#8220;Oprah&#8221; business.</p>
<p>That&#8217;s because while the move makes for unpleasant &#8220;optics&#8221;&#8211;bizspeak for &#8220;looks bad&#8221;&#8211;for broadcast, it turns out that Oprah didn&#8217;t make that much money for the business. (But <a href="http://www.forbes.com/lists/2009/54/rich-list-09_Oprah-Winfrey_O0ZT.html">plenty for herself</a>, obviously.)</p>
<p>Medium-sized version of Meltz&#8217;s argument:</p>
<ul>
<li>The show made $50 million a year for CBS, which syndicated the program. CBS would rather have that money than not, but losing it will amount to a &#8220;rounding error&#8221; in 2012.</li>
<li>The show was a big ratings hit for local TV stations, but they paid a lot for it&#8211;upward of $200,000 a week in big markets. That made it a loss-leader for most broadcasters, Meltz says.</li>
<li>And yes, the show provided a big lead-in audience to local TV news broadcasts, particularly in top ABC markets. But given that it&#8217;s not going to end up on a rival broadcast channel, &#8220;it is conceivable that station audience/ad share won&#8217;t change much for the day-part.&#8221;</li>
</ul>
<p>Okay. Back to the crying and teeth-gnashing.</p>
]]></content:encoded>
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		<title>Spare Change for Amazon Shares?</title>
		<link>http://allthingsd.com/20091023/spare-change-for-amzn/</link>
		<comments>http://allthingsd.com/20091023/spare-change-for-amzn/#comments</comments>
		<pubDate>Fri, 23 Oct 2009 21:59:38 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=27406</guid>
		<description><![CDATA[$118.49. That’s the price at which Amazon shares closed Friday, a day after the company reported a 69 percent jump in third-quarter profit and a 28 percent gain in revenue. It was a new 52-week high and the stock’s best since December 1999, when it hit $106.68. Which is saying something. Because as you might recall, in 1999, Nasdaq was soaring on the back of the dot-com bubble to levels never before seen.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/amzn.jpg" alt="amzn" title="amzn" width="350" height="238" class="aligncenter size-full wp-image-27407" />$118.49. That’s the price at which Amazon shares closed Friday, a day after <a href="http://digitaldaily.allthingsd.com/20091022/amz/">the company reported a 69 percent jump in third-quarter profit and a 28 percent gain in revenue</a>. It was a new 52-week high and the stock’s best since December 1999, when it hit $106.68.</p>
<p>Which is saying something. Because as you might recall, in 1999, Nasdaq was soaring on the back of the dot-com bubble to levels never before seen.</p>
<p>And here we are amid the worst recession since the 1930s. Haven’t even entered that &#8220;all important holiday shopping season&#8221; yet, either.</p>
<p>Things are looking pretty good for Amazon (AMZN) right now. Sure, there’s renewed competition from retailers like Wal-Mart (WMT). There are potential <a href="http://digitaldaily.allthingsd.com/20080502/amazon-tax/">sales tax issues</a> and <a href="http://digitaldaily.allthingsd.com/20090706/amazon-japan-tax/">income tax liabilities</a> and <a href="http://mediamemo.allthingsd.com/20091018/plastic-logic-shows-off-a-quick-look-at-its-kindle-killer-meet-the-que/">a raft</a> of <a href="http://digitaldaily.allthingsd.com/20090311/apple-netbook-actually-an-e-book/">Kindle-killers</a> headed to market. But Amazon’s stock is up 131 percent this year, brokerage firms are upgrading their ratings on the company, and analysts are saying it’s only going to go higher.</p>
<p>Said Citigroup analyst Mark Mahaney: &#8220;Near-term outlook very positive as AMZN heads into holiday season fully armed against shrinking/de-stocking offline retailers, with one of the must-have gadgets of the season (Kindle), a significantly strengthening International presence, and soon-to-be closed Zappos acquisition.&#8221;</p>
<p>Yeah. Things are looking pretty good right now.  But we said that back in &#8217;99 too&#8211;when Amazon had a similar P/E.</p>
]]></content:encoded>
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		<title>On the Internet, Everyone&#039;s a Critic but They&#039;re Not Very Critical</title>
		<link>http://allthingsd.com/20091005/on-the-internet-everyones-a-critic-but-theyre-not-very-critical/</link>
		<comments>http://allthingsd.com/20091005/on-the-internet-everyones-a-critic-but-theyre-not-very-critical/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 08:10:17 +0000</pubDate>
		<dc:creator>Geoffrey A. Fowler and Joseph De Avila</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=16196</guid>
		<description><![CDATA[The Web can be a mean-spirited place. But when it comes to online reviews, the Internet is a village where the books are strong, YouTube clips are good-looking and the dog food is above average.

One of the Web's little secrets is that when consumers write online reviews, they tend to leave positive ratings: The average grade for things online is about 4.3 stars out of five.]]></description>
			<content:encoded><![CDATA[<p>The Web can be a mean-spirited place. But when it comes to online reviews, the Internet is a village where the books are strong, YouTube clips are good-looking and the dog food is above average.</p>
<p>One of the Web&#8217;s little secrets is that when consumers write online reviews, they tend to leave positive ratings: The average grade for things online is about 4.3 stars out of five.</p>
<p>People like Jonas Luster aim to introduce a little negativity. A private chef, Mr. Luster recently beckoned fellow San Francisco area diners to &#8220;quit with the nicey-nicey&#8221; in a blog post titled &#8220;In Defense of Negative Reviews.&#8221; His own average rating on restaurant-review sites is 3.6. He even awarded celebrity chef Alice Waters&#8217;s Chez Panisse restaurant a 1-star rating after he felt he had been served an overdone duck.</p>
<p><a href="http://online.wsj.com/article/SB125470172872063071.html">Read the rest of this post on the original site</a></p>
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		<title>App Watch: Finding Pot With the iPhone</title>
		<link>http://allthingsd.com/20090914/app-watch-finding-pot-with-the-iphone/</link>
		<comments>http://allthingsd.com/20090914/app-watch-finding-pot-with-the-iphone/#comments</comments>
		<pubDate>Mon, 14 Sep 2009 17:41:30 +0000</pubDate>
		<dc:creator>Andrew LaVallee</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=15366</guid>
		<description><![CDATA[Medical marijuana, meet location-based mobile marketing.

Seeing an untapped opportunity in the growing number of legal California dispensaries and limited advertising outlets, app developer NexStudios launched iPot, an application for Apple’s iPhone that lists nearby stores.]]></description>
			<content:encoded><![CDATA[<p>Medical marijuana, meet location-based mobile marketing.</p>
<p>Seeing an untapped opportunity in the growing number of legal California dispensaries and limited advertising outlets, app developer NexStudios launched iPot, an application for Apple’s (AAPL) iPhone that lists nearby stores.</p>
<p>&#8220;This industry is the wild, wild West of establishments,&#8221; said Chris Seta, a NexStudios co-founder and one of iPot’s lead developers. &#8220;Dispensaries are opening daily, and there’s very little way to find them.&#8221;</p>
<p>The free version of the app provides basic location information for nearby stores, while the $2 upgrade adds reviews and ratings and does away with advertising. The two apps have been downloaded nearly 100,000 times since their July launch, with about 80 percent opting for the free one.</p>
<p><a href="http://blogs.wsj.com/digits/2009/09/14/app-watch-finding-pot-with-the-iphone/">Read the rest of this post on the original site</a></p>
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		<title>Viral Video: Mad (Wo)Men</title>
		<link>http://allthingsd.com/20090901/viral-video-mad-women/</link>
		<comments>http://allthingsd.com/20090901/viral-video-mad-women/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 21:10:28 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=17389</guid>
		<description><![CDATA[Suddenly, it seems the AMC series about a 1960s advertising agency in New York, "Mad Men," is having its "Sopranos" moment--with its stars all over the media, its fans more obsessive than ever, its ratings doubled in its third season and a renewal for a fourth season just today.

So, of course, there are also spoofs galore online too, some pretty elaborate, such as this one with a gender switcheroo. Fascinatingly, it still works.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/09/mm.jpg"><img src="http://kara.allthingsd.com/files/2009/09/mm.jpg" alt="mm" title="mm" width="166" height="240" class="alignright size-full wp-image-18033" /></a></p>
<p>Suddenly, it seems the AMC original series, <a href="http://www.amctv.com/originals/madmen/">&#8220;Mad Men,&#8221;</a> is having its &#8220;Sopranos&#8221; moment&#8211;with its stars all over the media, its fans more obsessive than ever and its ratings doubled in the third season.</p>
<p>And, just today, the potboiler television show about a 1960s advertising agency in New York was renewed for a fourth season by AMC, which is owned by Cablevision Systems (CVC).</p>
<p>So, of course, there are also spoofs galore online too, some pretty elaborate, such as this one with a gender switcheroo.</p>
<p>Fascinatingly, it still works.</p>
<p>Here&#8217;s the video:</p>
<p><object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/jeKPWcmdXdg&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/jeKPWcmdXdg&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object></p>
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