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	<title>AllThingsD &#187; recycling</title>
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		<title>When the Devices Are Done</title>
		<link>http://allthingsd.com/20120508/when-the-devices-are-done/</link>
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		<pubDate>Tue, 08 May 2012 22:32:23 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=205589</guid>
		<description><![CDATA[Companies offer a myriad of ways consumers can recycle their old electronics.]]></description>
			<content:encoded><![CDATA[<p>It is time for spring cleaning, or as I think of it, my yearly chance to shove old technology products to the back of my storage closet. Instead, this should be a chance to take advantage of companies&#8217; stepped-up recycling efforts. </p>
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<p>Last year, 460 million pounds of electronics were collected and recycled in the U.S., a 53 percent increase from 2010, according to the Consumer Electronics Association. </p>
<p>People know they should recycle their old or unwanted technology products, but they don&#8217;t know where to begin. So this week, I did the dirty work, rounding up details from eight major companies about their recycling programs, including fees, dropoff locations, acceptable products, shipping options, haul-away services and personal-data-wiping solutions. Readers: Your days of pack-rat procrastinating are numbered. </p>
<p>Best Buy&#8217;s recycling program is made up of four categories: in-store kiosks for ink and toner cartridges, rechargeable batteries, wires, cords and cables; free removal and recycling of an appliance or TV when a new appliance or TV is delivered; home pickup of two appliances or two TVs for $100 with a $20 charge for additional units; and <a href="http://BestBuy.com/tradein">BestBuy.com/tradein</a> for trading gently used electronics for Best Buy gift cards. The store&#8217;s Geek Squad offers services like removing a PC&#8217;s hard drive before handing it over to be recycled. </p>
<p>Apple invites its customers to bring all batteries and iPods into its 247 U.S. stores for recycling, and any iPod (except the iPod shuffle) can be turned in for a 10 percent discount on a new iPod. People also can opt to ship their old products off to be recycled free by filling out a form found at <a href="http://Apple.com/recycling">Apple.com/recycling</a>; Apple contracts with a company called PowerON to do this recycling. Acceptable products include desktop or notebook Windows PCs and Macs, iPads, iPhones as well as any make or type of mobile phone. If the product is worth something, you&#8217;ll get an Apple gift card. </p>
<p><img src="http://allthingsd.com/files/2012/05/recycling_wsj.png" alt="" title="recycling_wsj" width="262" height="262" class="alignleft size-full wp-image-205693" /></p>
<p>Amazon doesn&#8217;t charge people to recycle its Kindle e-readers or Kindle batteries, and this includes non-working and working units. People can print free UPS labels for shipping their old Kindles to be recycled on <a href="http://ecotakeback.com/kindle">ecotakeback.com/kindle</a>; they then simply drop the Kindles off at a UPS store. Amazon wipes all identifying marks or personal documents from these Kindles. Further details can be found at <a href="http://amzn.to/JkilQX">amzn.to/JkilQX</a>. If Kindles are in good condition, customers can opt to trade them in for Amazon gift cards via the company&#8217;s Electronic Trade-In program. </p>
<p>HP&#8217;s new partnership with Staples offers a physical location where people can drop off HP and non-HP consumer products for recycling. The Staples stores will accept a variety of products, including laptops, monitors, mice, fax machines and GPS devices, though not televisions. People who recycle printer cartridges can earn Staples rewards points toward store merchandise. FedEx Office stores also serve as dropoff locations for products that will be shipped off for recycling: HP and Compaq products can be shipped using a free pre-printed voucher found at <a href="http://HP.com/recycling">HP.com/recycling</a>, but shipping vouchers for other brands of consumer products will cost $10 to $25. </p>
<p>Dell&#8217;s recycling program includes free home pickup and FedEx shipping options, but these are only for Dell products; details can be found at <a href="http://Dell.com/recycle">Dell.com/recycle</a>. If a customer buys a new Dell product, the company will take the old one, even if it isn&#8217;t Dell-branded, though the buyer must remember to select &#8220;free recycling&#8221; when buying. Dell&#8217;s partnership with Goodwill helped the company create its Dell Reconnect program, which lets people drop off old computer electronics at Goodwill stores such as PCs, laptops, tablets and keyboards, but not mobile phones. At Goodwill, someone will inspect the products to decide whether they can be reused, refurbished or recycled. If the products are reused or refurbished, they&#8217;ll be sold at Goodwill. </p>
<p>People with Samsung products can use free mail-back shipping options via one of three links: <a href="http://Samsung.com/starus">Samsung.com/starus</a> for toner cartridges, <a href="http://mobile.samsungusa.com/recycling">mobile.samsungusa.com/recycling</a> for mobile products, or <a href="http://www.oemtakeback.com/samsung">www.oemtakeback.com/samsung</a> for all other Samsung products. Samsung and non-Samsung products also can be dropped off at more than 1,000 locations listed on this website: <a href="http://Samsung.com/recyclingdirect">Samsung.com/recyclingdirect</a>. </p>
<p>Sony accepts its brand of products for free recycling at about 850 dropoff centers; some of the centers also offer free recycling for other manufacturers&#8217; products. Sony also offers free shipping and recycling only for Sony products as long as they weigh less than 25 pounds and the person shipping lives more than 25 miles away from a dropoff center. Sony and other brands of products can, if eligible, be traded in for purchasing new Sony products. Eligibility and details on Sony dropoff locations can be found at <a href="http://Sony.com/ecotrade">Sony.com/ecotrade</a>. </p>
<p>Microsoft Stores, of which there are 16 nationwide, offer free in-store recycling of cellphones, rechargeable phone batteries and computers. If the item has value, which is determined by its age, condition and current market value, customers will receive Microsoft store gift cards; items eligible for this include all smartphones, computers and gaming consoles, including Xbox. Xbox owners can ship and recycle their Microsoft hardware using prepaid shipping forms at <a href="http://bit.ly/Kjk6xk">http://bit.ly/Kjk6xk</a>. Microsoft stores offer services to wipe personal data from products before recycling, although there may be a cost for this depending on whether the customer is doing a trade-in, upgrade or just recycling.</p>
<p>So do as I say, not as I do, and get to one of these online or physical recycling locations.</p>
<p><strong>Write to Katie at <a href="mailto:katie.boehret@wsj.com">katie.boehret@wsj.com</a></strong></p>
<hr />
<p><strong>The Point of Return</strong></p>
<p>Here are recycling options from some major companies: </p>
<table border="0" cellpadding="3" cellspacing="1" width="100%" class="data">
<tr>
<td align="LEFT">COMPANY (website)</td>
<td align="LEFT">SHIPPING/RECYCLING FEES</td>
<td align="LEFT">IN-STORE DROPOFF</td>
</tr>
<tr>
<td align="LEFT">
<p id="U10118786956LKD">Apple</p>
<p id="U10118786956VG">(<a href="http://Apple.com/recycling">Apple.com/recycling</a>)</p>
</td>
<td align="LEFT">Free with shipping form. </td>
<td align="LEFT">Batteries and iPods accepted at Apple stores.</td>
</tr>
<tr>
<td align="LEFT">
<p id="U10118786956sYD">HP</p>
<p id="U10118786956nUF">(<a href="http://HP.com/recycling">HP.com/recycling</a>)</p>
</td>
<td align="LEFT">Free shipping via FedEx for HP and Compaq products with pre-printed voucher. Fee for other products is $10-$25. </td>
<td align="LEFT">Staples stores accept many HP and non-HP consumer products, except TVs. </td>
</tr>
<tr>
<td align="LEFT">
<p id="U10118786956nnF">Dell</p>
<p id="U101187869560sH">(<a href="http://www.dell.com/recycle">www.dell.com/recycle</a>) </p>
</td>
<td align="LEFT">Free shipping or pickup of Dell product. Free pickup of non-Dell item with purchase of Dell product. </td>
<td align="LEFT">Partnership with Goodwill for Dell Reconnect accepts any brand of electronics except mobile phones.</td>
</tr>
<tr>
<td align="LEFT">
<p id="U10118786956tr">Amazon</p>
<p id="U10118786956Ko">(<a href="http://amzn.to/JkilQX">http://amzn.to/JkilQX</a>)</p>
</td>
<td align="LEFT">Free shipping for Kindles via UPS with pre-printed voucher. </td>
<td align="LEFT">Not available. </td>
</tr>
<tr>
<td align="LEFT">
<p id="U6039824325806zE">Samsung</p>
<p id="U60398243258092G">(<a href="http://Samsung.com/recyclingdirect">Samsung.com/recyclingdirect</a>)</p>
</td>
<td align="LEFT">Free mailback shipping for various Samsung products.</td>
<td align="LEFT">Drop Samsung and non-Samsung products at over 1,000 third-party locations.</td>
</tr>
<tr>
<td align="LEFT">
<p id="U603982432580EXG">Sony</p>
<p id="U603982432580sAF">(<a href="http://Sony.com/ecotrade">Sony.com/ecotrade</a>)</p>
</td>
<td align="LEFT">Free shipping for Sony products weighing less than 25 pounds.</td>
<td align="LEFT">Drop Sony products at about 850 third-party locations.</td>
</tr>
<tr>
<td align="LEFT">
<p id="U603982432580udE">Best Buy</p>
<p id="U603982432580t5F">(<a href="http://BestBuy.com/recycling">BestBuy.com/recycling</a>)</p>
</td>
<td align="LEFT">Free appliance removal when purchasing new one. Or, $100 for home pickup of two items.</td>
<td align="LEFT">Recycling kiosks for ink cartridges, rechargeable batteries, cord, cables, etc. </td>
</tr>
<tr>
<td align="LEFT">
<p id="U603982432580B5G">Microsoft</p>
<p id="U603982432580adC">(<a href="http://bit.ly/roNymi">http://bit.ly/roNymi</a>)</p>
</td>
<td align="LEFT">Free shipping of Microsoft hardware, including Xbox.</td>
<td align="LEFT">Cellphones, rechargeable phone batteries and computers accepted at Microsoft stores.</td>
</tr>
</table>
]]></content:encoded>
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		<title>Where Your Old Gadgets Find a Second Life</title>
		<link>http://allthingsd.com/20080812/where-your-old-gadgets-find-a-second-life/</link>
		<comments>http://allthingsd.com/20080812/where-your-old-gadgets-find-a-second-life/#comments</comments>
		<pubDate>Tue, 12 Aug 2008 21:32:45 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20080812/where-your-old-gadgets-find-a-second-life/</guid>
		<description><![CDATA[Digital electronics will eventually break or get replaced. It's hard to know what to do with the gadgets that get left behind. But there are Web sites that make it easy to get rid of old electronics -- and some offer cash for them, too.]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s a fact of life and one of the reasons I have a job: digital electronics will eventually break or get replaced. But it&#8217;s hard to know just what to do with the gadgets that get left behind. Some people stuff them in junk drawers. Others want to donate or recycle their old electronics, but worry about compromising private data. And plenty of people want some monetary compensation.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/AK-AH597B_MOSSB_20080812134816.jpg" alt="Mossberg image" height="203" width="250" /></div>
<p>This week I took a look at some options for people who want to get rid of old electronics, one way or another. The good news is that there are a handful of Web sites that make it easy to do this &#8212; and some of them may even pay you for your old products. The bad news is that you&#8217;ll likely receive only a fraction of what you originally paid, especially if you waited a while to get rid of it.</p>
<p>Some sites, like <a href="http://Gazelle.com" rel="external">Gazelle.com</a> and <a href="http://VenJuvo.com" rel="external">VenJuvo.com</a>, offer cash for your items and/or will recycle products. Another site, <a href="http://TechForward.com" rel="external">TechForward.com</a>, lets people pay a fee to &#8220;lock in&#8221; a value for how much the site promises to pay for the product in the future. <a href="http://MyBoneYard.com" rel="external">MyBoneYard.com</a> accepts only laptops, desktop PCs, cellphones and flat-panel monitors, and gives Visa (V) gift cards rather than cash.</p>
<p>I was surprised to receive significantly different value offers from Gazelle and VenJuvo when trying to sell the exact same products on each site. In one instance, VenJuvo offered me $30 more than Gazelle for a digital camera; another time, I got $15 more from Gazelle for an old Apple (AAPL) iPod. It&#8217;s worth the extra step to shop around at more than one of these sites before getting rid of something.</p>
<p>Both ask a few questions about the item, including its condition and whether or not it still has the accessories that originally came with it. Gazelle determines a product&#8217;s value using retail &#8212; think Amazon (AMZN) and eBay (EBAY) &#8212; and wholesale channels; VenJuvo uses similar criteria and also looks at competitors&#8217; prices.</p>
<p>If you worry about someone stealing your digital data, you&#8217;ll likely not feel comfortable dropping something in the mail that&#8217;s chock full of personal information, especially if it no longer powers on to allow the owner to wipe this information.</p>
<p>Both Gazelle and VenJuvo accept at least some types of digital cameras, laptops, MP3 players, GPS devices, camcorders and gaming consoles. Gazelle also accepts cellphones. But they don&#8217;t take everything. Gazelle doesn&#8217;t take LCD TVs and VenJuvo doesn&#8217;t accept satellite radios and portable hard drives or any smartphones or cellphones other than the iPhone; neither accepts desktop PCs.</p>
<p>I took the closest look at newly released Gazelle, owned by Second Rotation Inc., and walked through the simple start-to-finish process of selling a gadget and receiving money from the site. After pulling up the site, people can find their product and its value by choosing from a list of nine categories or by typing some part of the product&#8217;s name into a search box.</p>
<p>I sold Gazelle a first-generation iPod Mini with four gigabytes of memory for which my boss paid $249 in 2004. I answered a few questions about the product: Yes, it still powered on; no, I didn&#8217;t have the original AC adapter, manuals or software installation CD, and it was in &#8220;excellent&#8221; condition, according to my assessment. Gazelle placed its value at $25.</p>
<p>At this step, I opted to add the iPod to my box and check out, but users can also add other items to a box, including electronics for recycling. Gazelle&#8217;s policy is that it pays 100% of shipping costs for any box shipped to the company, so long as there&#8217;s at least one item in the box worth $1. Eighty percent of transactions qualify for a free box; the rest can be sent with printed-out prepaid shipping labels, but you must find packaging.</p>
<p>Gazelle lets users receive payments via a mailed, paper check or using PayPal; money is received either way within five business days. People can also donate their money to one of 23 causes, including the American Red Cross and World Vision. I opted for PayPal, and the $25 amount was deposited shortly after Gazelle received the iPod.</p>
<p>I sent the old iPod to Gazelle in a brightly colored, empty box that arrives at a customer&#8217;s door a few days after he or she sells the device to Gazelle. I secured the old iPod in the box using balled up paper, and sealed it with packing tape. A prepaid shipping label was already stuck to it, and I needed only drop it off at UPS.</p>
<p>If Gazelle receives a product and decides that it isn&#8217;t worth what you said it was &#8212; either more or less &#8212; and you&#8217;d rather not sell, the company will ship the product back, free of charge. But while Gazelle&#8217;s site guarantees users that they&#8217;ll receive their money, and that personal data are safe with the company, no money-back guarantee is offered.</p>
<p>Gazelle hopes to calm nerves by posting detailed instructions on the site about how to wipe a device of all private information. But the company hasn&#8217;t yet done this, and numerous users will remain skeptical even with such instructions.</p>
<p>I also poked around on VenJuvo Inc.&#8217;s Web site of the same name, <a href="http://www.VenJuvo.com" rel="external">www.VenJuvo.com</a>, which is derived from two Greek words meaning &#8220;support, assist and delight sellers,&#8221; according to the company. This site, too, buys products back from people, though it pays via check, PayPal or Kmart (SHLD) gift card. Users fill out similarly simple questionnaires on each product to help assess value. Unlike Gazelle&#8217;s style of mailing boxes to users, VenJuvo gives users only prepaid shipping labels to print out and stick on a box that the customer must supply.</p>
<p>One notable difference between the sites is Gazelle&#8217;s broader range of products. In the case of digital cameras, for example, Gazelle accepts 80 brands while VenJuvo takes only Canon (CAJ), Sony (SNE), Olympus and Kodak (EK). Unlike with Gazelle, if you send VenJuvo a product that isn&#8217;t worth what you said it was, the company won&#8217;t return the product free-of-charge; instead, it will charge you for shipping.</p>
<p>If users choose to receive a gift card, they get a 10% added value. While VenJuvo doesn&#8217;t let people donate a product&#8217;s value to a cause, it will add this feature next week and will include different causes (like Ronald McDonald House and Big Brothers Big Sisters) than those found on Gazelle.</p>
<p>Unlike Gazelle, VenJuvo will always take items for recycling and will pay for the shipping, regardless of whether you traded something in for a value.</p>
<p>A useful resource for general electronics recycling is the Consumer Electronics Association Web site, <a href="http://www.MyGreenElectronics.org" rel="external">www.MyGreenElectronics.org</a>, which locates nearby electronics-recycling centers according to ZIP Code. And almost every computer manufacturer has a recycling program in place; some will even recycle computers that aren&#8217;t their own brand.</p>
<p>One way or another, it&#8217;s time to clean out the old junk drawer. Just be sure to do some comparison shopping if you want money for your old products.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong>Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></p>
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