refund

UP Means Having to Say You’re Sorry

Lauren Goode in News on December 8, 2011 at 12:24 pm PT

Jawbone, maker of a health-and-fitness wristband that’s been eliciting some customer complaints since its launch a month ago, is finally telling users what’s up with the UP.

Best Buy Will Sell You HP’s TouchPad at Your Own Risk

Tricia Duryee in Mobile on August 21, 2011 at 12:05 pm PT

Best Buy has resumed sales of the HP TouchPad after getting the message that consumers believe the price is right — even if the tablet has been discontinued and the future of its operating system is uncertain.

Android Market to Finally Get In-App Payments, Improved Discovery. When? "Soon."

Liz Gannes in Social on January 25, 2011 at 5:46 pm PT

Android will release an in-app payment system “soon,” said Eric Chu, group manager for Android platform at Google, speaking at Inside Social Apps in San Francisco today.

Qualcomm to Give FloTV Users Money Back

Ina Fried in Mobile on December 10, 2010 at 9:29 am PT

Looking to move on from its painful foray into mobile television, Qualcomm says it will offer rebates to those who bought its FloTV mobile TV units. It had previously announced it would shut down the service in March.

Verizon and the Grift That Keeps on Giving

John Paczkowski in News on November 1, 2010 at 10:10 am PT

A new record for Verizon. In early October the company’s wireless division claimed title to the largest consumer telecommunications refund in history, saying it would pay $52.8 million to some 15 million subscribers who were charged for data usage, though they weren’t on data usage plans. Now, thanks to the Federal Communications Commission, it can claim another.

Verizon Wireless to Refund Up to $90 Million in Bogus Data Charges

John Paczkowski in News on October 3, 2010 at 4:01 pm PT

This may well be the largest consumer telecommunications refund in history. Verizon Wireless said Sunday it will pay up to $90 million in refunds to some 15 million subscribers who were charged for data usage or Internet access though they weren’t on data usage plans.

Amazon: We Won’t Delete Your Kindle Books Unless We Need to Delete Your Books

Peter Kafka in Media on October 1, 2009 at 8:10 am PT

It took several months–and a lawsuit–but Jeff Bezos and company are finally explaining when, and why, they’ll take away books you bought for your Kindle. Pretty reasonable, really.