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	<title>AllThingsD &#187; Reviews</title>
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		  <title>All Things Digital</title>
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		<title>Analysts Give Yelp a Lukewarm Review</title>
		<link>http://allthingsd.com/20120411/analysts-give-yelp-a-lukewarm-review/</link>
		<comments>http://allthingsd.com/20120411/analysts-give-yelp-a-lukewarm-review/#comments</comments>
		<pubDate>Wed, 11 Apr 2012 23:20:09 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[analysts]]></category>
		<category><![CDATA[Citi]]></category>
		<category><![CDATA[Goldman Sachs]]></category>
		<category><![CDATA[hold]]></category>
		<category><![CDATA[IPO]]></category>
		<category><![CDATA[Jefferies]]></category>
		<category><![CDATA[Oppenheimer]]></category>
		<category><![CDATA[price target]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[stock price]]></category>
		<category><![CDATA[Yelp]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=195662</guid>
		<description><![CDATA[Now that Yelp's quiet period has expired, analysts have started to issue their first report cards. The results are unanimous: Out of four reports issued by Jefferies, Citi, Goldman Sachs and Oppenheimer, there are zero buy recommendations, Forbes writes. But that's because the company's stock price, which has soared 72 percent since last month's IPO, hovers near or above all of the analysts' price targets. Today, the stock fell 38 cents, or 1.5 percent, to close at $25.43 a share.]]></description>
			<content:encoded><![CDATA[<p>Now that Yelp&#8217;s quiet period has expired, analysts have started to issue their first report cards. The results are unanimous: Out of four reports issued by Jefferies, Citi, Goldman Sachs and Oppenheimer, there are zero buy recommendations, <a href="http://www.forbes.com/sites/ericsavitz/2012/04/11/yelp-analysts-at-4-bankers-pick-up-coverage-zero-buy-ratings/?partner=yahoofeed">Forbes writes</a>. But that&#8217;s because the company&#8217;s stock price, which has soared 72 percent since last month&#8217;s IPO, hovers near or above all of the analysts&#8217; price targets. Today, the stock fell 38 cents, or 1.5 percent, to close at $25.43 a share.</p>
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		<title>TripAdvisor Plays the Kevin Bacon Game to Make Reviews More Social (Sort Of)</title>
		<link>http://allthingsd.com/20120411/tripadvisor-plays-the-kevin-bacon-game-to-make-reviews-more-social-sort-of/</link>
		<comments>http://allthingsd.com/20120411/tripadvisor-plays-the-kevin-bacon-game-to-make-reviews-more-social-sort-of/#comments</comments>
		<pubDate>Wed, 11 Apr 2012 16:00:44 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Adam Medros]]></category>
		<category><![CDATA[Cities I've Visited]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Friend of a Friend]]></category>
		<category><![CDATA[hotels]]></category>
		<category><![CDATA[Kevin Bacon]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[six degrees of separation]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[TripAdvisor]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=195016</guid>
		<description><![CDATA[Its app is one of the Top 25 on Facebook; now TripAdvisor is adding an even deeper level of integration on its homepage, surfacing more relevant reviews by using a wider circle of friends.]]></description>
			<content:encoded><![CDATA[<p>TripAdvisor already has one of the Top 25 most popular apps on Facebook, and now it&#8217;s doing an even deeper level of integration on its <a href="http://www.tripadvisor.com/">homepage</a> to surface more relevant reviews.</p>
<p><img class="alignright size-medium wp-image-195086" title="kevinbacon" src="http://allthingsd.com/files/2012/04/kevinbacon-186x285.jpg" alt="" width="186" height="285" />The travel site is launching a new Friend of a Friend feature today, allowing users to see if a hotel has been reviewed by Facebook friends and their friends&#8217; friends. It&#8217;s sort of like playing the Kevin Bacon game, but instead of six degrees of separation, TripAdvisor is only using one.</p>
<p>TripAdvisor&#8217;s VP of Global Product, Adam Medros, said that by adding connections, visitors are 10 times more likely to see reviews written by people in their network &#8212; even in obscure locations, ranging from Istanbul to Duluth, Minn.</p>
<p>&#8220;It&#8217;s always been a little hit or miss,&#8221; Medros said, about the likelihood of a friend having reviewed a hotel in the city you were searching. &#8220;Now, we&#8217;ve stretched the coverage by going out by one degree.&#8221;</p>
<p>The new feature is the latest move by TripAdvisor to make the 60 million reviews on its site more social. The company first got involved in Facebook five years ago, when it launched an app called Cities I&#8217;ve Visited, which lets you mark on a map where you&#8217;ve traveled.</p>
<p>With the help of that application and other efforts, TripAdvisor is the 18th most popular application on the social network, with 18.5 million monthly visitors, <a href="http://www.appdata.com/apps/facebook/162729813767876-tripadvisor">according to AppData</a>.</p>
<p>The announcement today continues to leverage a partnership with Facebook, which gives TripAdvisor permission to personalize their Web experience using data from the social network. Only seven other companies have similar permissions.</p>
<p>To use the new Friend of a Friend feature, visitors to the site must log in using their Facebook account. Once they&#8217;ve done that and have conducted a hotel search, a little bubble will highlight that a review was written by a friend or someone a friend knows. In a search under Istanbul, I had no immediate friends who had reviewed hotels, but thanks to my friends&#8217; friends, I had 10 reviews within my expanded network to check out.</p>
<p>It&#8217;s worth noting that TripAdvisor does not disclose any personal information about the friend, like their name or picture.</p>
<p>&#8220;We&#8217;ve always had this interesting challenge, where we have so much content for properties around the world &#8212; at some point, that&#8217;s helpful, but I&#8217;d love to see reviews from people like me,&#8221; Medros said.</p>
<p>Of course, there&#8217;s no telling if your friend&#8217;s friend is like you. &#8220;It still requires some weeding out,&#8221; Medros acknowledged.</p>
<p>He also said that the company has discussed the value in extending it even further. &#8220;It&#8217;s a running joke that if you take it out to three degrees, that everyone is a friend of everyone. I think we&#8217;ll stick with one degree for now.&#8221;</p>
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		<title>AllThingsD Reviews HP's Ultrabook, the Envy Spectre 14, on WSJ "Digits"</title>
		<link>http://allthingsd.com/20120402/allthingsd-reviews-hps-ultrabook-the-envy-spectre-14-on-wsj-digits/</link>
		<comments>http://allthingsd.com/20120402/allthingsd-reviews-hps-ultrabook-the-envy-spectre-14-on-wsj-digits/#comments</comments>
		<pubDate>Mon, 02 Apr 2012 19:41:50 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Product News]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Digits]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[HP]]></category>
		<category><![CDATA[Intel]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Lauren Goode]]></category>
		<category><![CDATA[MacBook Air]]></category>
		<category><![CDATA[MacBook Pro]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[ultrabook]]></category>
		<category><![CDATA[Wall Street Journal]]></category>
		<category><![CDATA[WSJ]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=192264</guid>
		<description><![CDATA[AllThingsD&#8217;s Lauren Goode joins the WSJ "Digits" show to discuss her review of HP's Ultrabook.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;ve been shopping for a laptop in the past six months, you&#8217;ve probably heard a lot about Ultrabooks. In this week&#8217;s <a href="http://allthingsd.com/20120402/hp-envy-spectre-14-a-premium-ultrabook-at-a-premium-price/">product review</a> on <strong>AllThingsD</strong>, I took a close look at the HP Envy Spectre 14, an attractive, glass-coated Ultrabook that weighs more &#8212; and at $1,400, costs more &#8212; than other Ultrabooks, but also comes with some features that laptop lovers might appreciate. Here, I bring the laptop on The Wall Street Journal&#8217;s &#8220;Digits&#8221; show to discuss some of the pros and cons of the Ultrabook.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=D9003B79-A7FF-499D-90F1-3BD2681BE68C&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={D9003B79-A7FF-499D-90F1-3BD2681BE68C}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
]]></content:encoded>
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		<title>AllThingsD Takes SXSW by Storm (in Pictures)</title>
		<link>http://allthingsd.com/20120313/allthingsd-takes-sxsw-by-storm/</link>
		<comments>http://allthingsd.com/20120313/allthingsd-takes-sxsw-by-storm/#comments</comments>
		<pubDate>Tue, 13 Mar 2012 21:46:17 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Al Gore]]></category>
		<category><![CDATA[AllThingsD]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[Austin]]></category>
		<category><![CDATA[barbecue]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Jay-Z]]></category>
		<category><![CDATA[Jimmy Fallon]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[location]]></category>
		<category><![CDATA[pedicabs]]></category>
		<category><![CDATA[phones]]></category>
		<category><![CDATA[photos]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Sean Parker]]></category>
		<category><![CDATA[SXSW]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=185471</guid>
		<description><![CDATA[The week in photos.]]></description>
			<content:encoded><![CDATA[<p>SXSW Interactive is, thankfully, almost over. We came, we saw, we ate from food trucks. We stood in lines in the rain (grudgingly wearing branded ponchos), we strained our eyes and ears for any slivers of news that might come out of the panels, and we got more texts and buzzes and pings from our phones&#8217; location-based and messaging apps than we thought was technically possible.</p>
<p>We learned that video games are <a href="http://allthingsd.com/20120309/can-playing-more-games-make-your-life-superbetter-jane-mcgonigal-thinks-so/">good for you</a>, that <a href="http://allthingsd.com/20120312/al-gore-and-sean-parker-blame-tv-and-money-for-ruining-politics-and-say-social-media-ought-to-fix-it/">TV has ruined politics</a> in the U.S. and that social media should fix it, and that Jimmy Fallon has <a href="http://allthingsd.com/20120311/how-jimmy-fallon-uses-the-nike-fuelband/">different activities in mind</a> when he thinks of &#8220;activity wristbands.&#8221; We learned how to be <a href="http://allthingsd.com/20120312/letters-from-sxsw-how-to-be-disruptive/">disruptive</a>. We heard Google&#8217;s designers explain how they convinced their company to take on that <a href="http://allthingsd.com/20120311/how-googles-designers-got-the-company-on-the-same-page/">infamous redesign</a>.</p>
<p>We identified one of the <a href="http://allthingsd.com/20120312/the-best-and-worst-marketing-gimmick-in-austin/">worst marketing gimmicks</a> in all of Austin (aside from <a href="http://www.npr.org/blogs/thetwo-way/2012/03/13/148506762/turning-homeless-men-into-wifi-hotspots-at-sxsw-ignites-debate">this controversial one</a>), and heard about all the <a href="http://allthingsd.com/20120313/the-best-and-weirdest-requests-and-errands-at-sxsw-from-zaarly-taskrabbit-and-others/">crazy tasks</a> SXSW-ers hired people to do for them. We learned that an impromptu Jay-Z concert will light up Twitter like it&#8217;s Arab Spring in Austin. We hosted not one but two parties at SXSW, announcing at the first event the new <a href="http://allthingsd.com/category/reviews/">All Things Reviewed</a> section of our Web site. </p>
<p>Since words can only say so much, we&#8217;ve put together a slideshow for you, below, and our full list of stories is below that: </p>
<p><ul style="list-style:none;"><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-2Bg4FQT/0/L/IMG0420-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-xfQDmGs/0/L/IMG0429-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-w3FZx5q/0/L/IMG0441-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-wTJdDGF/0/L/IMG0433-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-QTvrN6X/0/L/IMG0423-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-TPj5484/0/L/IMG0445-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-5qLt3VR/0/L/IMG0448-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-zbsZNrj/0/L/IMG0460-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-sCcxDNq/0/L/IMG0344-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-r5FB6VM/0/L/IMG0381-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-7RCH6VS/0/L/IMG0360-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-vf2TLf2/0/L/IMG0367-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-PxVv55H/0/L/IMG0363-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-4qQFCq3/1/L/IMG0366-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-vFV7rxL/0/L/IMG0511-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-PSW2SjR/0/L/GoogleVillage-L.jpg" class="alignnone" width="620" height="463" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-JZgftkz/0/L/IMG0506-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-5Twg7fQ/0/L/IMG0502-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-PhRnRDV/0/L/IMG0525-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-RWrJK8B/0/L/IMG0514-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-LLTSj8Z/0/L/IMG0487-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://photos.allthingsd.com/Events/AllThingsD-at-SXSW-in-Austin/i-2PQrrzN/0/L/IMG0493-L.jpg" class="alignnone" width="620" height="414" alt="" /></li></ul></p>
<p><blockquote class="memo" style="background:#faf5e5;font-style:normal;">
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<li><a href="http://allthingsd.com/20120309/googles-vic-gundotra-on-why-plus-isnt-a-minus/">Google’s Vic Gundotra on Why Plus Isn’t a Minus</a></li>
<li><a href="http://allthingsd.com/20120309/rain-douses-austin-as-crowds-flood-into-sxsw/">Rain Douses Austin as Crowds Flood Into SXSW</a></li>
<li><a href="http://allthingsd.com/20120309/checking-in-and-checking-out-south-by-southwest/">Checking In and Checking Out South by Southwest</a></li>
<li><a href="http://allthingsd.com/20120307/sxsw-serendipity-gets-yet-another-helper-kismet/">SXSW Serendipity Gets Yet Another Helper: Kismet</a></li>
<li><a href="http://allthingsd.com/20120307/the-essential-sxsw-tech-tool-kit/">The Essential SXSW Tech Tool Kit</a></li>
<li><a href="http://allthingsd.com/20120306/geek-in-the-heart-of-texas-allthingsd-at-sxsw-2012/">Geek in the Heart of Texas: AllThingsD at SXSW 2012</a></li>
</ul>
</blockquote>
</p>
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		<title>A Swiveling Dock for Shooting Hands-Free Smartphone Videos</title>
		<link>http://allthingsd.com/20120312/a-swiveling-dock-for-shooting-hands-free-smartphone-videos/</link>
		<comments>http://allthingsd.com/20120312/a-swiveling-dock-for-shooting-hands-free-smartphone-videos/#comments</comments>
		<pubDate>Mon, 12 Mar 2012 13:00:40 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Brian Lamb]]></category>
		<category><![CDATA[camera]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[dock]]></category>
		<category><![CDATA[hands]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPhone 4]]></category>
		<category><![CDATA[iPhone 4S]]></category>
		<category><![CDATA[iPod touch]]></category>
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		<category><![CDATA[remote]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Satarii]]></category>
		<category><![CDATA[Swivl]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=183441</guid>
		<description><![CDATA[Consumers who shoot a lot of home movies with their phones or who like to video chat will appreciate the Swivl. But its price point could be a big deterrent for some.]]></description>
			<content:encoded><![CDATA[<p>Whether you’re a video blogger or just like to use your smartphone to make home movies and video chat, you’ve probably struggled with angling your phone or using your hands to demonstrate items while you’re chatting.</p>
<p>A new device called Swivl, made by a California-based company called Satarii, holds up your phone or digital camera and allows you to swivel it around with a small wireless remote. The product has been in the works for two years now, and will begin shipping this week. It is currently only available through the Swivl Web site.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=FF92702C-F0B2-4596-BB47-539B1572188C&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={FF92702C-F0B2-4596-BB47-539B1572188C}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>In my five-day test of Swivl, I found it to be fun and easy to use, especially when I was using it with my iPhone, since Swivl has an app specifically for the iPhone and iPod touch. The Swivl base followed my movements around the room when I directed it with the remote, although its vertical movement wasn’t as smooth as its side-to-side movement. And I really liked that the Swivl remote doubles as a microphone.</p>
<p>While Swivl is a nifty tool for both serious video makers and average consumers who make home movies or just want a hands-free video chat experience, its price point is its biggest drawback: $179 is a lot to pay for a moving iPhone stand &#8212; especially one with limited functionality with non-Apple devices. If you just want something to mount your iPhone on while shooting video, there are cheaper options, such as the $30 Oona smartphone stand; the $20 Glif, which attaches to a tripod and allows for tilting the iPhone at different angles; and a bunch of tabletop- and mini-tripods priced at around $10.</p>
<p>But let’s say you believe Swivl’s 360-degree swiveling capability a must-have. Considering that Swivl does pack a bit more technology than a regular iPhone mount, it’s pretty compact. The Swivl&#8217;s black plastic base is about the size of a large bagel, and weighs in at just over three-quarters of a pound. It’s lighter than a device like the aluminum Owle, a sturdy mount that comes with a lens for enhancing iPhone videos. It’s light enough that when I was transporting the Swivl around town in a large shoulder bag, I forgot I was carrying it.</p>
<p><a href="http://allthingsd.com/files/2012/03/Swivl1.jpg"><img src="http://allthingsd.com/files/2012/03/Swivl1-380x252.jpg" alt="" title="Swivl1" width="380" height="252" class="alignright size-medium wp-image-184223" /></a></p>
<p>The Swivl base has two bright green buttons on it: The Record button, which also acts as the Power button, and the Action button, which directs the Swivl up and down. The base has a folding grip that props up your iPhone or camera. A wire with a connector wraps around the base of the Swivl for connecting your iPod touch or iPhone.</p>
<p>The Swivl remote is a flat, plastic, egg-shaped device that fit in the palm of my hand. It also has two buttons that mirror the functionality of the buttons on the base, and a clip for attaching to clothing.</p>
<p>The grip on the Swivl base has a serrated wheel for adjusting the width of the section that holds your device. I was able to fit my iPhone 4 to it without a problem; it also squeezed in an older HTC Droid phone model. Since Swivl also comes with an accessory that has a standard tripod screw, I was able prop up a Flip camera and a Samsung SH100 digital camera (those devices didn’t fit within the Swivl grip). Technically, it could also prop up a DSLR, but it’s not recommended by the manufacturer, and when I tried to attach a Canon 60D camera, it felt very unstable.</p>
<p>The Swivl remote uses two AAA batteries, and the Swivl base uses two AA batteries. The company estimated that Swivl’s battery should last four hours at a minimum. In my test, I used the remote to move the Swivl around intermittently for about six hours before the base died. It&#8217;s important to note that your iPhone or iPod touch won&#8217;t charge when connected to the Swivl base, even though it uses a standard Apple connector.</p>
<p>I tested the Swivl using an iPhone 4. Activating the Swivl was easy: I turned on the base, holding down the Power button, then turned on the remote. The light on each device briefly flashed red before turning green, signaling that the two components were now wirelessly connected.</p>
<p>Then I opened up Swivl’s free mobile application, which only works with the iPod touch, iPhone 4 and iPhone 4S. Satarii says it is planning to release an Android version around this time next year.</p>
<p>After I had the app ready to go, I connected my iPhone to the wire that comes with the Swivl base, and lastly, slid my iPhone into Swivl’s grip. I prefer to shoot videos with the phone positioned horizontally, but it was supported just as well when I propped the phone up vertically.</p>
<p><a href="http://allthingsd.com/files/2012/03/Swivl4.jpg"><img src="http://allthingsd.com/files/2012/03/Swivl4-380x249.jpg" alt="" title="Swivl4" width="380" height="249" class="alignleft size-medium wp-image-184225" /></a></p>
<p>The app uses the built-in camera capabilities of the phone, so at first glance it looks like you’re just using the phone’s camera. But by using the remote, I was able to start and stop recording video on my phone without having to reach over and hit the Record button. I shot a few test videos, and my clips were stored and could be played back within the Swivl app. The app also includes the option to save the video clips to the iPhone&#8217;s camera roll, email them and share them directly to YouTube.</p>
<p>The settings section of the Swivl app includes a battery gauge for the device and offers a choice between iPhone audio capture and Swivl audio capture.</p>
<p>The app is only available for the iPhone 4, iPhone 4S and iPod touch; so with other devices, such as my Flip camera, I had to reach over and manually press the record button. But the swiveling function still worked.</p>
<p>Now for the &#8220;swiveling&#8221; part of Swivl.</p>
<p>I spent several hours recording videos and staging interviews with a friend while using the Swivl. When we passed the remote back and forth, the Swivl moved to follow whoever was holding the remote, though the movement wasn’t as immediate as having an actual cameraperson follow with a camera.</p>
<p>The side-to-side movement of Swivl was a lot smoother than its vertical movement, however, which I activated by holding down the Action button on the remote. Satarii co-founder Brian Lamb said this was by design, and that the vertical movement is really just meant for initial set-up of the shot, while the horizontal movement is meant to be used during the video-recording experience.</p>
<p>Swivl does turn a full 360 degrees, but I found that when I remained in one place it took some pretty emphatic arm movements with the remote in hand. It worked better when I stood up and slowly walked around the Swivl while aiming the remote at it.</p>
<p>One of the bonus features of the Swivl is that the remote acts as a wireless microphone when your iPhone is attached to the base and you’re using the app. To capture ideal audio levels, the company recommends that the remote be located about a foot away from the user’s mouth. I found this to be accurate: When I brought the remote closer, my voice sounded irritatingly loud and scratchy in the recorded video.</p>
<p>I inadvertently discovered another function of the Swivl, too: I could control the movement of the device with other objects, such as my phone, a foil-wrapped sandwich, even my knee, as long as I had the remote turned on and in the vicinity of the base. This is because the signal that’s sent from the remote can be reflected off some surfaces, allowing for some interesting experimentation with the Swivl.</p>
<p>The Swivl is a fun device. For an iPhone or iPod touch owner who is really itching for a hands-free, mobile video tool that will follow your movements around the room, the Swivl does what it promises to do. But it&#8217;s expensive. Consumers less concerned with having the swiveling option have plenty of cheaper smartphone and camera mounting choices.</p>
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		<title>TripAdvisor CEO Says Wall Street Underestimates Its Value Now That It's Flying Solo</title>
		<link>http://allthingsd.com/20120109/tripadvisor-ceo-says-wall-street-underestimates-its-value-now-that-its-flying-solo/</link>
		<comments>http://allthingsd.com/20120109/tripadvisor-ceo-says-wall-street-underestimates-its-value-now-that-its-flying-solo/#comments</comments>
		<pubDate>Mon, 09 Jan 2012 14:00:59 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
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		<category><![CDATA[airfare]]></category>
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		<category><![CDATA[Stephen Kaufer]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=161365</guid>
		<description><![CDATA[TripAdvisor's co-founder and CEO Stephen Kaufer talks to AllThingsD about the media company's prospects for growth now that it has broken off from Expedia and is an independently traded company.]]></description>
			<content:encoded><![CDATA[<p>Stephen Kaufer got the idea for TripAdvisor more than a decade ago, after planning a trip to Mexico and having a difficult time knowing which accommodations his family would enjoy most.</p>
<p><img class="alignright size-medium wp-image-155808" title="tripadvisor_opening bell_stephen Kaufer" src="http://allthingsd.com/files/2011/12/tripadvisor_opening-bell_stephen-Kaufer-380x253.png" alt="" width="380" height="253" />As the father of eight kids &#8212; now all between the ages of 12 and 21 &#8212; he knows a thing or two about the importance of finding the perfect place. (Note: Kaufer delicately calls family trips &#8220;adventures,&#8221; while getaways with his wife are &#8220;vacations.&#8221;)</p>
<p>Since then, TripAdvisor has become the online go-to destination for reviews of hotels from Barbados to bed-and-breakfasts in New York City.</p>
<p>In 2004, Kaufer sold the company to IAC for $210 million, setting off a somewhat complicated operating journey. A year later, TripAdvisor spun out of IAC as part of Expedia. It remained a division within the online travel agency until last month, when it broke off into an independent publicly held company.</p>
<p>Today, the Newton, Mass.-based company has 1,100 employees, attracts more than 50 million unique visitors and has published more than 60 million reviews. It trades on the Nasdaq under the ticker symbol &#8220;TRIP,&#8221; while Expedia continues to trade under the symbol &#8220;EXPE.&#8221;</p>
<p>Kaufer talked to <strong>AllThingsD</strong> about being an independently traded company, and about the media company&#8217;s prospects for growth:</p>
<p><strong>AllThingsD: What is it like to be out from under Expedia&#8217;s wing?</strong></p>
<p><strong>Stephen Kaufer</strong>: There was a joke when we were spun out as part of Expedia from IAC. People asked me, &#8220;What&#8217;s your vision for TripAdvisor?&#8221; I would always say, &#8220;I want to be bigger than Expedia,&#8221; and people&#8217;s response always was, &#8220;That&#8217;s what the little brother might say.&#8221;</p>
<p>A year or two ago, we passed Expedia in comScore metrics, and are still experiencing growth. It&#8217;s a free service that&#8217;s valuable. It&#8217;s worldwide. TripAdvisor is in 21 languages, and three-fourths of the traffic comes from outside of the U.S.</p>
<p><strong>Now that you are out from under Expedia, do you have more flexibility on where you send leads that are generated from people reading reviews on TripAdvisor?</strong></p>
<p>Under Expedia, we had no obligation to send traffic to them &#8230; That never happened, and we were allowed to run independently. But at the end of the day, they [competitors] knew their marketing spend was going into Expedia&#8217;s pocket. That&#8217;s the most exciting thing. We are now completely independent. Expedia now owns no stock, so when I talk to Orbitz or Priceline, these folks can now partner with TripAdvisor without any hint of helping to fuel the competitors.</p>
<p><strong>Why the spinoff now?</strong></p>
<p>It was announced back in April, but basically there was a view that there was a class of investors that liked a pure Internet category leader and a fast-growing media company like TripAdvisor, and there&#8217;s another class that appreciates Expedia, which is in the dominant online travel agency position.</p>
<p>We were blurring the two when they were together. It gives Wall Street the opportunity to invest in either, and each company will find its own set of investors.</p>
<p><strong>Do you think Wall Street is correctly valuing TripAdvisor? (The stock failed to <a href="http://allthingsd.com/20111221/tripadvisor-dips-lower-on-first-day-of-trading/">come roaring out of the gate</a>.)</strong></p>
<p>No. But I&#8217;m not complaining. I think Wall Street, over the next couple of quarters, will appreciate how both companies perform as independent companies. The numbers have been a little hidden because they were jumbled together. &#8230; They&#8217;ve never seen TripAdvisor operate independently. They ask, &#8220;What will you do differently? How will things be the same?&#8221; Watch us, and I think you&#8217;ll like what you see.</p>
<p><strong>Will you grow mostly organically, or through M&amp;A?</strong></p>
<p>We have a good track record on acquisition and product innovation.</p>
<p>The last few acquisitions, you saw a focus on our strategic priorities: A mobile company, a social company, two vacation rental companies and a company in China. Our four key investment areas that we called out are vacation rentals, mobile, social and geographic expansion.</p>
<p><strong>In many ways, TripAdvisor was one of the original social networks, where users shared information on their vacations. Now you see Facebook getting into the space with Facebook Connect and other initiatives, too.</strong></p>
<p>Everyone feels like being able to get travel recommendations from their friends is a natural evolution for getting a better recommendation, period.</p>
<p>There&#8217;s a couple of different angles. Some social travel companies are focused on making planning a group trip easier. No site out there has scale and does that well, and we don&#8217;t do that now. Facebook is a great platform to do it on, and it may be interesting to us in the future.</p>
<p>Our focus is leveraging the friend graph on Facebook and our rich content to give someone the experience of seeing recommendations or ratings from friends.</p>
<p>We love the concept, and we are furiously building up our own product offering to make it more valuable. If it&#8217;s not too early to call someone a leader, we are clearly it, because we have the content and the friend graph. We aren&#8217;t a site that&#8217;s based on Facebook, which is an advantage, because you can do anyting you want to do on the Web or the tablet or mobile.</p>
<p><strong>What about Google moving into travel?</strong></p>
<p>They have a couple of different approaches. They have Google Places, which reviews everything; and they have Google Hotels, which is a hotel finder; and then Google Flights, to help you find the best fare.</p>
<p>With Google Places, they still can&#8217;t seem to generate enough high-quality reviews to be useful. They compete with Yelp and us, and I&#8217;ve yet to be concerned. I was concerned about Google Flights &#8212; a lot &#8212; before they launched, but you cannot book through an online travel agent like Expedia &#8212; only directly through the airlines for now.</p>
<p>It&#8217;s an incomplete product, so I still use TripAdvisor flights, or go to Expedia or Orbitz. They get better results, and maybe aren&#8217;t as fast, but more information is still better.</p>
<p>They say they want to include online travel agents, but the airlines won&#8217;t let them. &#8230; Don&#8217;t mistake my tone for being sympathetic to Google on this one.</p>
<p><strong>What about vacation rentals? HomeAway went public last year.</strong></p>
<p>After HomeAway, there&#8217;s not that much.</p>
<p>We agree it&#8217;s a great market, and it deserves to be online. It helps consumers and there&#8217;s a need to bring a trust element into the equation. Folks who have tried it have liked (renting homes), and a whole lot of people haven&#8217;t tried it, because a hotel is all they&#8217;ve ever tried.</p>
<p>If they are reading hotel reviews, but I see that you are trying to stay seven nights in Orlando, I might say, &#8220;Did you know that you might be able to save money and get a private swimming pool?&#8221; They never would have thought of that as an opportunity, but there&#8217;s lots of great opportunities in Orlando and tons of other cities.</p>
<p>HomeAway dominates the category, but there&#8217;s plenty of room for a second, third and fourth.</p>
<p><strong>I&#8217;m surprised that already three-fourths of your traffic comes from outside the U.S.</strong></p>
<p>Yes, and that portion is growing. We have offices all over the globe, and our biggest investment opportunity is in China. We purchased a metasearch site for air, hotel and train in China. We view international growth as a tailwind to the business.</p>
<p><strong>So what&#8217;s your price target for the stock? It&#8217;s currently trading around $25 a share.</strong></p>
<p>I&#8217;m looking at how I can grow the business over the long term, and that&#8217;s why we are making some of these investments. I might be ahead of it, or other folks ahead of me, but I&#8217;m a nuts-and-bolts operator. I like to build stuff, and getting TripAdvisor to the next level of functionality and awareness is my priority &#8212; not the stock price.</p>
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		<title>TripAdvisor Dips Lower on First Day of Trading</title>
		<link>http://allthingsd.com/20111221/tripadvisor-dips-lower-on-first-day-of-trading/</link>
		<comments>http://allthingsd.com/20111221/tripadvisor-dips-lower-on-first-day-of-trading/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 15:59:18 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Expedia]]></category>
		<category><![CDATA[Nasdaq]]></category>
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		<category><![CDATA[Stephen Kaufer]]></category>
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		<category><![CDATA[valuation]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=155807</guid>
		<description><![CDATA[TripAdvisor, which has collected more than 50 million reviews from travelers around the world, is facing a critique of its own on its first day trading on the Nasdaq.]]></description>
			<content:encoded><![CDATA[<p>TripAdvisor, which has collected more than 50 million reviews from travelers around the world, is facing a critique of its own on its first day trading on the Nasdaq.</p>
<p><img class="alignright size-medium wp-image-155808" title="tripadvisor_opening bell_stephen Kaufer" src="http://allthingsd.com/files/2011/12/tripadvisor_opening-bell_stephen-Kaufer-380x253.png" alt="" width="380" height="253" />The company, which <a href="http://allthingsd.com/20111220/expedia-and-tripadvisors-break-up-is-now-official/">was officially spun out of Expedia</a> yesterday, is trading down $1.24, or 4 percent, to $29.01 a share, under the ticker symbol TRIP.</p>
<p>Since Dec. 6, when Expedia shareholders approved the spinoff, the company had been trading temporarily under the symbol TRIPV.</p>
<p>While TripAdvisor&#8217;s stock price is lower today, it&#8217;s trading higher than Expedia&#8217;s, which was up 76 cents, or 2.8 percent, to only $27.61 a share.</p>
<p>The two companies picked a challenging time to conduct a split, with other recent IPOs, like Zynga, also struggling to trade higher. Kayak, a close competitor, <a href="http://allthingsd.com/20110929/exclusive-kayak-puts-ipo-plans-on-hold/">has also decided to put its IPO plans on hold</a>, however, that could change if the stocks perform well.</p>
<p>The breakup of Expedia and TripAdvisor creates two distinct companies.</p>
<p>Expedia, based in Bellevue, Wash., will be a travel agency focused on selling airline tickets and hotel and car rentals. TripAdvisor, based in Newton, Mass., will now serve as a travel-reviews site, operating in 27 countries and 19 languages. Without ties to Expedia, it can now solicit the highest referral fees from a number of travel agencies.</p>
<p>Much of the thought process behind the split has to do with what Expedia thinks its business is worth, compared to Wall Street’s valuation, and how much it will be valued on its own.</p>
<p>While Expedia’s travel agency business garners the most attention, it is TripAdvisor that has the bigger growth story.</p>
<p>Now that it is solo, it will be important to watch how its independent valuations evolve.</p>
<p>To celebrate the day, Stephen Kaufer, co-founder and chief executive officer of TripAdvisor, rang Nasdaq&#8217;s opening bell this morning &#8212; noticeably all by himself, without Expedia executives by his side.</p>
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		<title>The New Yorker Likes Sony's "Girl With the Dragon Tattoo," and Sony is Furious</title>
		<link>http://allthingsd.com/20111205/the-new-yorker-likes-sonys-girl-with-the-dragon-tattoo-and-sony-is-furious/</link>
		<comments>http://allthingsd.com/20111205/the-new-yorker-likes-sonys-girl-with-the-dragon-tattoo-and-sony-is-furious/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 18:20:52 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=150250</guid>
		<description><![CDATA[A story about embargoes. No, wait! Where are you going?]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/files/2011/12/girl-with-dragon-tattoo.png"><img class="alignright size-medium wp-image-150294" title="girl with dragon tattoo" src="http://allthingsd.com/files/2011/12/girl-with-dragon-tattoo-380x249.png" alt="" width="380" height="249" /></a>Last year, David Fincher brought us &#8220;The Social Network&#8221;; now he has &#8220;The Girl with the Dragon Tattoo.&#8221;  I&#8217;m excited to see the new one, mostly because it&#8217;s a David Fincher movie, but also because <a href="http://www.newyorker.com/arts/critics/cinema/2011/12/12/111212crci_cinema_denby">New Yorker film critic David Denby</a> calls it &#8220;sensational&#8221; and &#8220;mesmerizing.&#8221;</p>
<p>That&#8217;s good for Sony, the people who paid the bill for &#8220;Dragon Tattoo,&#8221; right? Nope. Terrible, says Sony.</p>
<p>The studio is livid that the New Yorker is running Denby&#8217;s review today, more than a week ahead of a Dec. 13 embargo. Why does the studio care? If you want a good explanation of modern-day movie marketing and the push-pull between filmmakers and film reviewers, check out this lucid explainer from <a href="http://www.npr.org/blogs/monkeysee/2011/12/05/143134255/honor-among-thumbs-a-dragon-tattoo-spat-and-an-imperfect-system">NPR&#8217;s Linda Holmes</a>.</p>
<p>But for everyone else, this won&#8217;t matter at all. New Yorker readers (and now, drive-by visitors as well, since the review has been placed in front of  the magazine&#8217;s online paywall) will see the review, and a larger group of people will have a vague idea that the New Yorker likes it. That&#8217;s about it.</p>
<p>And that&#8217;s the moral for folks like myself in the technology-news-industrial complex, who spend way too much time thinking about, fighting with and cursing embargoes. This stuff can matter a lot (sometimes) to us, but that&#8217;s really only because we decide to agree that it matters. Readers don&#8217;t care at all.</p>
<p>I&#8217;d spend more time explaining this, except that if you care about this at all, you&#8217;ve already read many boring essays about it &#8212; perhaps even today! And I can&#8217;t tell you that I&#8217;m swearing off embargoes, because I can&#8217;t &#8212; I worked with three of them last week, have probably at least one more embargoed story coming this week and, I&#8217;m sure, many more down the road.</p>
<p>But this is a nice reminder that every time I <em>do</em> deal with one of these, it almost always means I&#8217;m not spending time on something geniunely interesting. Like news no one else is writing about, or a fresh take on something everyone else has already written about. Or even seeing a good movie.</p>
<p><object width="640" height="360" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/rwKLWtX1-o0?version=3&amp;hl=en_US" /><param name="allowfullscreen" value="true" /><embed width="640" height="360" type="application/x-shockwave-flash" src="http://www.youtube.com/v/rwKLWtX1-o0?version=3&amp;hl=en_US" allowFullScreen="true" allowscriptaccess="always" allowfullscreen="true" /></object></p>
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		<title>Google Cries Bing and Yelp Yelps, as Senate Antitrust Hearings Commence Today</title>
		<link>http://allthingsd.com/20110921/google-cries-bing-and-yelp-yelps-as-senate-hearings-commence-today/</link>
		<comments>http://allthingsd.com/20110921/google-cries-bing-and-yelp-yelps-as-senate-hearings-commence-today/#comments</comments>
		<pubDate>Wed, 21 Sep 2011 07:59:35 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=122853</guid>
		<description><![CDATA[Giant Google is scared of tiny Bing -- no, really. Or so its chairman could say later today.]]></description>
			<content:encoded><![CDATA[<p><em>Please see <a href="http://allthingsd.com/about/kara-swisher/ethics/">this disclosure</a> related to me and Google.</em></p>
<p><a href="http://allthingsd.com/20110921/google-cries-bing-and-yelp-yelps-as-senate-hearings-commence-today/osmar_schindler_david_und_goliath-feature/" rel="attachment wp-att-122862"><img src="http://allthingsd.com/files/2011/09/Osmar_Schindler_David_und_Goliath-feature-380x285.png" alt="" title="Osmar_Schindler_David_und_Goliath-feature" width="380" height="285" class="alignright size-medium wp-image-122862" /></a></p>
<p>Later today, Google Executive Chairman Eric Schmidt will appear at the Senate Judiciary Committee&#8217;s antitrust subcommittee for hearings on whether Google is a search bully or not.</p>
<p>Schmidt, according to written testimony obtained by the <a href="http://www.politico.com/">Politico</a> blog, will be trotting out the company&#8217;s longtime argument that its competitors are &#8220;only one click away&#8221; from taking Google down.</p>
<p>And, in what can only be described as a you&#8217;ve-got-to-be-kidding furthering of that meme, Schmidt will apparently claim that Microsoft&#8217;s much tinier Bing search service could catch and pass Google by next year.</p>
<p>Reads the testimony, according to Politico: &#8220;Microsoft&#8217;s Bing launched in June 2009 and has grown so rapidly that some commentators have speculated that it could overtake Google as early as 2012.&#8221;</p>
<p>Say what? Say <em>ridonkulous</em>! The Facebook worry, I get, but costing-Microsoft-a-billion-a-quarter Bing?</p>
<p>That&#8217;s because in the most recent market-share report from comScore, Google had 64.8 percent of the total, with Yahoo at 16.3 percent and Bing at 14.7 percent. Even combining the pair &#8212; who are currently in a search partnership &#8212; they still have less than half the share that Google has.</p>
<p>In any case, although the Google-as-imminently-threatened concept displays a lot of gumption, it&#8217;ll be interesting watching Schmidt try to sell it.</p>
<p>And also to see Google&#8217;s critics call foul.</p>
<p>After Schmidt appears, there will be a second panel, featuring Yelp CEO Jeremy Stoppelman; Jeffrey Katz, CEO of Nextag; and Tom Barnett, spokesman for FairSearch.org and counsel to Expedia.</p>
<p>Stoppelman, who almost sold <a href="http://allthingsd.com/20091221/yelp-is-gone-for-now-but-google-has-plenty-of-fish-left-to-fry/">his online reviews company to Google</a> in late 2009, has since become a vocal detractor of the search giant&#8217;s methods.</p>
<p>In his testimony as well as exhibits, all posted below, Stoppelman paints a more dire picture of Google:</p>
<p>&#8220;When one company controls the market, it ultimately controls consumer choice. If competition really were just &#8216;one click away&#8217; as Google suggests, why have they invested so heavily to be the default choice on web browsers and mobile phones?  Clearly they are not taking any chances.&#8221;</p>
<p>Stay tuned for my liveblog at 11 am PT, as well as other <strong>AllThingsD</strong> coverage of the hearings.</p>
<p><font size="2"><a href="http://www.docstoc.com/docs/95738677/92111-Verbal-Testimony-_10am-final_">9.21.11 Verbal Testimony _10am final_</a></font><br/><object id="_ds_95738677" name="_ds_95738677" width="630" height="550" type="application/x-shockwave-flash" data="http://viewer.docstoc.com/"><param name="FlashVars" value="doc_id=95738677&#038;mem_id=1512683&#038;doc_type=docx&#038;fullscreen=0&#038;allowdownload=1" /><param name="movie" value="http://viewer.docstoc.com/"/><param name="allowScriptAccess" value="always" /><param name="allowFullScreen" value="true" /></object><script type="text/javascript">var docstoc_docid="95738677";var docstoc_title="9.21.11 Verbal Testimony _10am final_";var docstoc_urltitle="9.21.11 Verbal Testimony _10am final_";</script><script type="text/javascript" src="http://i.docstoccdn.com/js/check-flash.js"></script></p>
<p><font size="2"><a href="http://www.docstoc.com/docs/95738682/92111-Written-Testimony-_clean_">9.21.11 Written Testimony _clean_</a></font><br/><object id="_ds_95738682" name="_ds_95738682" width="630" height="550" type="application/x-shockwave-flash" data="http://viewer.docstoc.com/"><param name="FlashVars" value="doc_id=95738682&#038;mem_id=1512683&#038;doc_type=doc&#038;fullscreen=0&#038;allowdownload=1" /><param name="movie" value="http://viewer.docstoc.com/"/><param name="allowScriptAccess" value="always" /><param name="allowFullScreen" value="true" /></object><script type="text/javascript">var docstoc_docid="95738682";var docstoc_title="9.21.11 Written Testimony _clean_";var docstoc_urltitle="9.21.11 Written Testimony _clean_";</script><script type="text/javascript" src="http://i.docstoccdn.com/js/check-flash.js"></script></p>
<p><font size="2"><a href="http://www.docstoc.com/docs/95738686/92111-Exhibits">9.21.11 Exhibits</a></font><br/><object id="_ds_95738686" name="_ds_95738686" width="630" height="550" type="application/x-shockwave-flash" data="http://viewer.docstoc.com/"><param name="FlashVars" value="doc_id=95738686&#038;mem_id=1512683&#038;doc_type=pptx&#038;fullscreen=0&#038;allowdownload=1" /><param name="movie" value="http://viewer.docstoc.com/"/><param name="allowScriptAccess" value="always" /><param name="allowFullScreen" value="true" /></object><script type="text/javascript">var docstoc_docid="95738686";var docstoc_title="9.21.11 Exhibits";var docstoc_urltitle="9.21.11 Exhibits";</script><script type="text/javascript" src="http://i.docstoccdn.com/js/check-flash.js"></script></p>
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		<title>OpenTable Investors Queasy After Google-Zagat Meal, Er, Deal</title>
		<link>http://allthingsd.com/20110908/opentable-investors-queasy-after-google-zagat-meal-er-deal/</link>
		<comments>http://allthingsd.com/20110908/opentable-investors-queasy-after-google-zagat-meal-er-deal/#comments</comments>
		<pubDate>Thu, 08 Sep 2011 23:06:34 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
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		<category><![CDATA[Citigroup]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=118790</guid>
		<description><![CDATA[OpenTable's shares tumbled more than 10 percent during the day, following the announcement that Google was buying local review site Zagat.]]></description>
			<content:encoded><![CDATA[<p>OpenTable&#8217;s shares tumbled more than 10 percent during the day, following the announcement that <a href="http://allthingsd.com/20110908/google-acquires-zagat-to-beef-up-local-reviews/">Google was buying local review site Zagat</a>.</p>
<p><img class="alignright size-medium wp-image-118882" title="zagatproducts_printedGuides" src="http://allthingsd.com/files/2011/09/zagatproducts_printedGuides-147x285.png" alt="" width="147" height="285" />By the end of the day&#8217;s trading, the restaurant booking site had regained some ground, closing down only eight percent, or $5.23 to $57.50 a share.</p>
<p>But at least one analyst called the market&#8217;s bluff, concluding that the purchase did not mean Google was interested in competing with OpenTable.</p>
<p>OpenTable currently accounts for 10 percent of all diners who end up being seated in a restaurant, while Google mostly gains customer reviews and surveys from Zagat.</p>
<p>&#8220;The risk here &#8230; is that this marks Google&#8217;s attempt to compete directly with OpenTable in the Restaurant Reservation segment. For now, we don&#8217;t believe it,&#8221; wrote Citigroup&#8217;s Mark Mahaney in a note to clients. &#8220;Although Google has thrown a few surprises by us recently, we see it as highly unlikely that Google would want to enter the salesforce-intensive/truck-roll/hardware &amp; software-install Restaurant Reservation business.&#8221;</p>
<p>Mahaney also noted that there&#8217;s little risk that traffic to OpenTable will fall because of the deal.</p>
<p>Today, only five to 10 percent of all reservations come from third-party networks like Yelp, Google, Yahoo, Zagat, etc. OpenTable, for example, is the exclusive restaurant reservation service on Zagat. Another review site, UrbanSpoon, was purchased by IAC two years ago. IAC, which owns a very diverse portfolio of businesses, saw its stock sink 15 cents today to close at $39.53.</p>
<p>Citigroup reiterated its buy and said its current price target is $82 a share.</p>
<p>The purchase of Zagat is likely a bigger blow to Yelp, <a href="http://allthingsd.com/20110415/yelp-searching-for-new-cfo-in-run-up-to-ipo/">which is still seeking an exit of its own</a> after turning down a half-billion-dollar offer from Google two years ago. The companies are not completely alike. Yelp has been fairly successful in gaining a very broad audience, especially since Zagat charges for many of its publications and mobile applications &#8212; a very un-Google approach.</p>
<p>Google said this morning that Zagat will work closely with its search and maps divisions, but it also would make sense for it to work closely with Google Offers, which is trying to be the local deals equivalent to Groupon.</p>
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		<title>Former Top Editor Makes Another Talent Raid on AOL's Engadget for New Competing Gadget Site</title>
		<link>http://allthingsd.com/20110707/former-top-editor-makes-another-talent-raid-on-aols-engadget-for-new-competing-gadget-site/</link>
		<comments>http://allthingsd.com/20110707/former-top-editor-makes-another-talent-raid-on-aols-engadget-for-new-competing-gadget-site/#comments</comments>
		<pubDate>Thu, 07 Jul 2011 16:24:25 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=95334</guid>
		<description><![CDATA[I love the smell of blog wars in the morning!

Acting as Facebook often does to Google, a new site started by former Engadget editor Josh Topolsky just hired away yet another passel of tech journalists from the giant gadgets news and reviews organization.

It is Topolsky's second major talent raid since he left his editor-in-chief job there in March, for a new gadget property aimed at unseating Engadget.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20110707/former-top-editor-makes-another-talent-raid-on-aols-engadget-for-new-competing-gadget-site/imgres-1-17/" rel="attachment wp-att-95393"><img src="http://allthingsd.com/files/2011/07/imgres-16.jpeg" alt="" title="imgres-1" width="264" height="191" class="alignright size-full wp-image-95393" /></a></p>
<p>I love the smell of blog wars in the morning!</p>
<p>Acting as Facebook often does to Google, a new site started by former Engadget editor Josh Topolsky just hired away yet another passel of tech journalists from the giant gadget news and reviews organization.</p>
<p>Editorial movement is not uncommon on tech news sites, but this level of it from one site to another is somewhat, um, <em>aggressive</em>.</p>
<p>Engadget, which is owned by AOL, is one of the largest tech-focused sites on the Web. <a href="http://allthingsd.com/20110312/engadgets-top-editors-topolsky-and-patel-exit-from-aols-giant-tech-site/">Topolsky left his editor-in-chief job there in March</a>.</p>
<p>By April, he had <a href="http://allthingsd.com/20110403/sb-nation-sacks-aol-in-raid-of-former-engadget-team-for-competing-new-tech-site/">grabbed eight prominent Engadget staffers</a> who had left the huge tech site amid editorial tensions, in order to start a new competing gadget property for the well-funded sports content start-up SB Nation.</p>
<p>Now, sources said, Topolsky has added Thomas Ricker, an Engadget senior editor, who had run its European coverage; Sean Hollister, a senior associate editor, who ran its West coast team; and Joseph Flatley, an associate editor.</p>
<p>Also hired: Thomas Houston, editor-in-chief of Switched, an AOL tech site that was recently subsumed into its Huffington Post Media unit; and Dieter Bohn, who was editor-in-chief for the Smartphone Experts network of sites, including Crackberry and others.</p>
<p>And other possible new hires soon from Engadget: Another European editor, Vlad Savov, and writer Jacob Schulman.</p>
<p>The Topolsky-helmed site is still unnamed but is now operating as <a href="http://thisismynext.com/">This Is My Next</a>. It already has 16 writers, compared to Engadget&#8217;s two dozen, and is set to debut in the fall with a new name.</p>
<p>It will be the first content expansion at the Washington, D.C., SB Nation, which completed a <a href="http://kara.allthingsd.com/20101108/sb-nation-raises-10-5-million-in-khosla-ventures-led-series-c-round">$10.5 million Series C round</a>, led by Khosla Ventures, in the fall.</p>
<p>Before that, SB Nation had already raised about $13 million in total venture funding from Accel Partners, Allen &#038; Company and Comcast Interactive Capital, as well as from angel investors such as Ted Leonsis and others in Silicon Valley.</p>
<p>Another AOL link: SB Nation was founded by former AOLer, CEO Jim Bankoff, who had bought Engadget for AOL many years ago.</p>
<p>Engadget Editorial Director Josh Frulinger said that the impact of the talent drain on Engadget &#8212; mostly from This Is My Next raids &#8212; has been small, since the site has also been aggressively hiring.</p>
<p>&#8220;We&#8217;re past the people leaving and into celebrating what we&#8217;ve accomplished in six short months, and we welcome any new competition,&#8221; he said. &#8220;Dana Wollman, Brian Heater, Myriam Joire, Zach Honig, Joe Pollicino, Richard Lawler, Michael Gorman, Sean Buckley, Joseph Volpe, Brad Molen, Terrence O&#8217;Brien, Amar Toor and Sharif Skar &#8212; all brought on in the past six months &#8212; are your Engadget stars of tomorrow.&#8221;</p>
<p>To prove it, AOL said unique visitors for Engadget in June were up 1.1 percent from May and will be up again for July. In recent reports, the site had 14 million unique monthly visitors.</p>
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		<title>Chewsy Tells Us What We Really Want to Know: What's Good to Eat Nearby</title>
		<link>http://allthingsd.com/20110624/chewsy-tells-us-what-we-really-want-to-know-whats-good-to-eat-nearby/</link>
		<comments>http://allthingsd.com/20110624/chewsy-tells-us-what-we-really-want-to-know-whats-good-to-eat-nearby/#comments</comments>
		<pubDate>Sat, 25 Jun 2011 00:00:20 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[Chaitanya Sareen]]></category>
		<category><![CDATA[Chewsy]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[location]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Yelp]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=91004</guid>
		<description><![CDATA[My most frequent use of location-based apps like Foursquare and Yelp is to look up reviews of what's the most awesome dish to order at a restaurant. The iPhone app Chewsy drills down on that problem specifically, and is a bit more useful in that it shows the best dishes at all the venues in a neighborhood before you pick where to eat.]]></description>
			<content:encoded><![CDATA[<p>My most frequent use of location-based apps like Foursquare and Yelp is to look up reviews of what&#8217;s the most awesome dish to order at a restaurant. </p>
<p><a href="http://chewsy.com/"><img src="http://allthingsd.com/files/2011/06/Chewsy-380x245.png" alt="" title="Chewsy" width="380" height="245" class="alignright size-medium wp-image-91022" /></a>The iPhone app <a href="http://chewsy.com/">Chewsy</a> drills down on that problem specifically, and is a bit more useful in that it shows the best dishes at all the venues in a neighborhood before you pick where to eat.</p>
<p>Chewsy co-founder Chaitanya Sareen cutely calls this &#8220;the last-mile problem of restaurants.&#8221;</p>
<p>Chewsy, which today put out a new version with social sharing features, has a view of the top-rated dishes nearby, with pictures, ratings and reviews. (This is marginally different from competitor <a href="http://www.foodspotting.com/">Foodspotting</a>, which <a href="http://allthingsd.com/20110111/meet-foodspotting-ceo-alexa-andrzejewski-video/">focuses primarily on pictures of food</a> and doesn&#8217;t really have ratings or reviews.)</p>
<p>The problem is, Chewsy is far less widely used than many other location-based social and reviews sites. With only 50,000 users, very few dishes are even covered. And while folks like Foursquare might not be mainstream yet, they have mindshare and deep pockets; Foursquare just <a href="http://allthingsd.com/20110624/foursquare-gets-50m-to-make-the-world-easier-to-use/">announced $50 million in new funding today</a>. </p>
<p>Chewsy is actually a side project, though; the co-founders <a href="http://allthingsd.com/20101223/so-hot-right-now-pictures-and-ratings-of-food/">have day jobs at Microsoft</a>. And for the record, they thought the egg sandwich at my local cafe was kind of bland.</p>
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		<title>Exclusive: Yahoo Nabs Jai Singh From AOL&#039;s HuffPo as Editor-in-Chief</title>
		<link>http://allthingsd.com/20110502/yahoo-nabs-jai-singh-from-aols-huffpo/</link>
		<comments>http://allthingsd.com/20110502/yahoo-nabs-jai-singh-from-aols-huffpo/#comments</comments>
		<pubDate>Tue, 03 May 2011 02:28:22 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[AOL]]></category>
		<category><![CDATA[arrivals departures feature]]></category>
		<category><![CDATA[California]]></category>
		<category><![CDATA[CNET Networks]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[editor]]></category>
		<category><![CDATA[editor-in-chief]]></category>
		<category><![CDATA[goegraphy]]></category>
		<category><![CDATA[Huffington Post]]></category>
		<category><![CDATA[Huffington Post Media Group]]></category>
		<category><![CDATA[HuffPo]]></category>
		<category><![CDATA[Industry Moves]]></category>
		<category><![CDATA[Jai Singh]]></category>
		<category><![CDATA[job]]></category>
		<category><![CDATA[journalism]]></category>
		<category><![CDATA[Mickie Rosen]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[operations]]></category>
		<category><![CDATA[Osama bin Laden]]></category>
		<category><![CDATA[press release]]></category>
		<category><![CDATA[product]]></category>
		<category><![CDATA[publishing]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Royal Wedding]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[traffic]]></category>
		<category><![CDATA[unit]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=43430</guid>
		<description><![CDATA[According to sources close to the situation, Yahoo has grabbed one of Huffington Post's top editors, Jai Singh, to become its editor-in chief.

Before moving to the HuffPo as managing editor in 2009, which is now the key content unit of AOL, Singh ran CNET.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/04/mug_singhjaijpg.jpeg"><img src="http://kara.allthingsd.com/files/2009/04/mug_singhjaijpg.jpeg" alt="mug_singhjaijpg" title="mug_singhjaijpg" width="100" height="140" class="alignright size-full wp-image-12950" /></a></p>
<p>According to sources close to the situation, Yahoo has grabbed one of Huffington Post&#8217;s top editors, Jai Singh, to become its editor-in chief.</p>
<p>The move is a big one in the online editorial arena. Before <a href="http://kara.allthingsd.com/20090428/arianna-huffington-talks-about-new-managing-editor-singh">moving to the HuffPo as managing editor in 2009</a>, which is now the key content unit of AOL, Singh ran CNET Networks.</p>
<p><strong>UPDATE:</strong> Yahoo confirmed the hiring in a press release below.</p>
<p>A Huffington Post spokesman said:</p>
<p>&#8220;This is about geography&#8211;Jai made clear his desire to move back to California, where his family is located. He moved from California to work with us and, unfortunately, this job requires his being in the newsroom in New York. We loved working with him, wish him well with his new job, and look forward to staying in touch.&#8221;</p>
<p>Sources said Yahoo sent out an internal memo earlier tonight outlining the move, which is a whole new role at Yahoo. It&#8217;s below&#8211;<em>natch!</em>&#8211;from Yahoo Media head Mickie Rosen.</p>
<blockquote class="memo"><p>Hi Americas!</p>
<p>As we discussed at last week&#8217;s All Hands, we will continue to strengthen and grow Yahoo!’s position as the premier digital media company by expanding our original content, bringing unique voice to each property, turning Yahoo! into the place for big events, and helping to drive best-in-class tools and practices in social, SEO and publishing tools and operations.</p>
<p>In just the past few days since we were together, we set new records with our coverage of the Royal Wedding. And with last night&#8217;s news of Osama bin Laden&#8217;s death, we will likely create new ones. This proves the point that consumers turn to Yahoo! to be entertained and informed. We are the place consumers turn to when news happens.</p>
<p>With this context, I am thrilled to announce that Jai Singh will be joining Yahoo! as the Editor-in-Chief of the Yahoo! Media Network.  Jai joins from AOL, where he was managing editor of the Huffington Post Media Group, responsible for the day-to-day editorial operations of all AOL content.</p>
<p>Prior to AOL, Jai was the Managing Editor of the Huffington Post where he developed its voice, doubled its number of vertical sections, and helped grow unique users by six-fold.  Prior to the Huffington Post, Jai created CNET News.com in 1996, which quickly became a leading authority in technology news. As the editor-in-chief and senior vice president, he was in charge of all editorial and built a news staff that won scores of national journalism awards.</p>
<p>Jai will start May 31st. Below is the press release announcing his appointment.</p>
<p>Go Yahoo!</p>
<p>Best,</p>
<p>Mickie</p></blockquote>
<p>And here&#8217;s the official press release about Singh, which is oddly buried in news of Yahoo&#8217;s performance in its Royal Wedding coverage:</p>
<blockquote class="memo"><p><strong>Yahoo! Sets Records With The Royal Wedding;<br />
Drives Largest Traffic Day for Single Event</p>
<p>Names Jai Singh Editor-in-Chief of Yahoo! Media Network</p>
<p>SUNNYVALE, Calif., May 2, 2011&#8211;</strong>Yahoo! Inc. drove its largest traffic numbers for a single event last week when the world turned to the company for coverage of the Royal Wedding. Over a 24-hour period on Friday, April 29, 2011, Yahoo! drove more traffic and video to its coverage of the wedding than any previous event.</p>
<p>Preliminary internal data shows that Yahoo! sites serving Royal Wedding content drove 400 million page views on Friday, slightly higher than the traffic levels experienced following the Japan earthquake. Yahoo! delivered Royal Wedding content at a record-breaking 50,000 requests per second on Friday, seven times the average daily peak of approximately 7,500, and video traffic was 21% higher than the previous record. In comparison, there were approximately 33,000 requests-per-second following the Japan earthquake and today, at press time, peak requests-per-second was 40,000 for content related to the death of Osama bin Laden. Yahoo! also drove approximately 30 million unique users, 27 million video streams and 2.6 million live video streams over the 24-hour period on Friday.</p>
<p>In the last three months, coverage of the Royal Wedding and the Academy Awards has demonstrated that Yahoo! is where global consumers come to be entertained with rich content no other online company offers. Similarly, when news breaks, Yahoo! is the world&#8217;s trusted source for in-depth coverage, from the ongoing crisis in Japan to the death of Osama bin Laden. Yahoo! is the number one online site, reaching 180 million unique users and maintains a portfolio of 10 number one sites in the U.S., including Yahoo! News, Yahoo! Sports, Yahoo! Finance, omg!, Yahoo! Shopping, Yahoo! Real Estate and Yahoo! TV (data: comScore March 2011). Yahoo! attracts more than 680 million users globally.</p>
<p>In effort to extend and accelerate the company’s leadership positions and further develop a unique and distinct voice across its brands, Yahoo! today announced that it has appointed Jai Singh, editor-in-chief for the Yahoo! Media Network.</p>
<p>As editor-in-chief, Singh will help transform the company as it increases its original content creation, build the unique voice and programming of Yahoo!’s leading properties, and help drive best-in-class tools and practices&#8211;such as publishing platforms, aggressive social and SEO distribution&#8211;and programming across all platforms. Singh will be a key member of the Yahoo! Media Network leadership team led by Mickie Rosen, senior vice president of Yahoo! Media Network. Based in Sunnyvale, Calif., Singh starts May 31 and will be spending significant time with editorial teams based in Santa Monica, Calif., and New York City.</p>
<p>&#8220;Jai&#8217;s appointment comes on the heels of one of the most event-filled news weeks in Yahoo! history, which underscores the importance of our editorial operations,&#8221; said Rosen. &#8220;Jai is one of the most advanced and respected editorial thinkers in digital media today, and a great addition to our editorial bench strength. It&#8217;s clear that when news breaks, the world turns to Yahoo!. Shaping our unique voice, and establishing industry best practices for the next generation of publishing will further Yahoo!&#8217;s success as the premier digital media company.&#8221;</p>
<p>Singh was most recently managing editor of the Huffington Post Media Group where he was in charge of all day-to-day news management and editorial operations. His responsibilities spanned across both Huffington Post editorial as well as AOL, including AOL content sites. In the two years Singh was at the Huffington Post, the site saw unprecedented growth&#8211;the number of sections more than doubled to 24, as did the number of editorial staff, and unique visitors grew nearly six fold, according to Comscore. Besides running the editorial operations, Singh helped drive product development in close partnership with the technology team. Singh was also the main point-of-contact and worked closely with Sales, Sales Development and Business Development.</p>
<p>Prior to the Huffington Post, Singh created CNET News.com in 1996, which quickly became a leading authority in technology news at the height of the Internet boom. At CNET.com, as the editor-in-chief and senior vice president, Singh was in charge of all editorial, including news and product reviews, as well as product development. Singh built a news staff that won scores of national journalism awards at atime when mainstream media were still skeptical of the Internet as a source of credible information. </p></blockquote>
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		<title>App Way to Gripe (or Praise) About Service</title>
		<link>http://allthingsd.com/20110208/tello-customer-service-ratings-review/</link>
		<comments>http://allthingsd.com/20110208/tello-customer-service-ratings-review/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 22:54:14 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[The Digital Solution]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[App Store]]></category>
		<category><![CDATA[appeal]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[beta]]></category>
		<category><![CDATA[browsers]]></category>
		<category><![CDATA[businesses]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[comment]]></category>
		<category><![CDATA[coupons]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[downside]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[features]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[friends]]></category>
		<category><![CDATA[Gowalla]]></category>
		<category><![CDATA[GPS]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod touch]]></category>
		<category><![CDATA[Joe Beninato]]></category>
		<category><![CDATA[location]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[rate]]></category>
		<category><![CDATA[ratings]]></category>
		<category><![CDATA[reward]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[staff]]></category>
		<category><![CDATA[Tello]]></category>
		<category><![CDATA[Tello.com]]></category>
		<category><![CDATA[testers]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>
		<category><![CDATA[thumbs down]]></category>
		<category><![CDATA[thumbs up]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1636</guid>
		<description><![CDATA[Katie looks at Tello, a new website and mobile app that encourages users to chime in on their customer-service experiences, good or bad.]]></description>
			<content:encoded><![CDATA[<p>Call it a flair for the dramatic or a love of telling and hearing juicy stories. Whatever the reason, people have a tendency to talk more about their bad customer-service experiences than the good ones.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=56FAA275-2EE8-42C7-966D-16DDE018F4E0&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={56FAA275-2EE8-42C7-966D-16DDE018F4E0}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>This week, I tested Tello (Tello.com), a new customer-service website and mobile app that encourages users to chime in on their customer-service experiences, good or bad. Businesses, or specific employees at those businesses, can be rated with a thumbs up or thumbs down and a detailed comment. </p>
<p>Tello was released in the Apple App Store this week, but I got special permission to test it early. It&#8217;s currently available for use at Tello.com, on other devices via mobile browsers at m.tello.com or as a native app on Apple&#8217;s iPhone, iPad and iPod Touch. Tello&#8217;s founder and CEO, Joe Beninato, said an Android app is due out this spring.</p>
<p>At first glance, Tello seems to be another location-based service like Foursquare or Gowalla, which encourage people to &#8220;check in&#8221; while they&#8217;re at a specific place to find friends who are checked in there, or to earn badges and titles for checking in there more than anyone else. Broader review sites like Yelp let people comment on various aspects of a place or experience. But people using these services aren&#8217;t rating customer service specifically.</p>
<p>On the upside, Tello&#8217;s narrow scope means people know they&#8217;re reading solely about customer service, without hearing numerous details about other aspects of a business. </p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" rel="lightbox" title="dsol2"><img src="http://online.wsj.com/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" width="360" height="240" style="float: none" alt="dsol2" /></a><br />
<br />
Screen for rating an employee</div>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" rel="lightbox" title="dsol3"><img src="http://online.wsj.com/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" width="360" height="240" style="float: none" alt="dsol3" /></a><br />
<br />
A rating as seen on Tello</div>
<p>The downside to Tello is that it can be hard to sum up an entire experience without considering other factors involved. If someone visits the new Italian restaurant down the street and its ambiance and food are outstanding, yet the wait staff is deplorable, a thumbs up or thumbs down doesn&#8217;t tell the whole story. For expert complainers, or people who like more space for expressing their opinions, Tello may seem too succinct. Its app and home page display portions of comments along with user ratings, so if you waxed on for a thousand words about a hotel&#8217;s poor Wi-Fi, bad lighting and slow room service, most people wouldn&#8217;t see those remarks at a glance. </p>
<p>Part of Tello&#8217;s appeal is that it offers a peek in on customer-service experiences around the country, so before I flew to California this week I took a look at Tello to see what businesses are getting good ratings out there. Only a relatively small group of beta testers were using Tello when I was testing it, limiting the number of rated businesses. But this will improve as more people use the service.</p>
<p>The Tello app uses GPS to recognize a user&#8217;s location and then displays a list of nearby businesses; nearby, in this case, is defined as within two-tenths of a mile. If people type in the name of a business and search, this broadens the location range search to within five miles. </p>
<p>On a few occasions, including a trip to my Washington, D.C., neighborhood&#8217;s independent coffee shop, a Greek restaurant and a Potbelly Sandwich Shop, I came up empty handed when I looked for reviews of these places. Mr. Beninato explained this was because some aspects of the search engine weren&#8217;t finalized at the time I was testing, and in one case, I was too far away from the business. Sure enough, after a final update, I had better luck finding businesses. A business can be manually added to Tello by selecting a plus icon and typing in details including the business&#8217;s name and address. </p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" rel="lightbox" title="dsol1"><img src="http://online.wsj.com/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" width="360" height="240" style="float: none" alt="dsol1" /></a><br />
<br />
The Tello mobile app</div>
<p>As for rating individual employees, on most occasions, I didn&#8217;t think to ask the name of the person who helped me at the business so I could comment on their service. I did catch the name of a terrific waitress at the Greek restaurant because she signed the bill with a smiley face. In that case, I was able to make a specific comment about an employee, rather than a general comment about the restaurant. I gave Mara a thumbs up and commented she took time to make useful wine suggestions in the midst of a bustling evening with every table filled. The more I used Tello, the more I started to notice employees&#8217; names.</p>
<p>After using Tello over a period of time, each user builds up a personalized page of ratings, which is helpful for remembering which places are worth a return visit and which ones to avoid. Any Tello rating is, by default, instantly shared on the Tello.com site as well as to users of the app; it can be posted out to Facebook and Twitter in the same step.</p>
<p>Tello aspires to be more than the destination where happy customers go to cheer or wronged customers go to whine. An option on the screen where ratings comments are entered lets users request a reply from a business if they had a bad experience. When someone selects this option, Tello contacts the user via email and asks how he or she wants to be contacted by the business—email or phone—so the business has a chance to fix things. </p>
<p>Starting this spring, Tello plans to roll out new features aimed at businesses that will allow them to claim their business on Tello by going through a verification process. They will then be automatically notified of bad experiences so they can decide how to handle a customer&#8217;s problems. And in the future, customers who rate businesses might be able to receive coupons. </p>
<p>Another new feature due out this spring will let businesses add lists of employees for Tello users to see, which may help them remember who served them or how to spell an employee&#8217;s name. Employees who receive good ratings could be acknowledged and rewarded by their employers, motivating them to work harder.</p>
<p>Though Tello is just getting started, it could be an incredibly helpful service through which satisfied customers get to tell friends about their experiences—or disappointed customers get to complain with a chance of actually being heard. Just know that Tello&#8217;s thumbs up or thumbs down ratings don&#8217;t allow for much ambiguity. </p>
<p class="tagline">Watch a video with Katherine Boehret on Tello at WSJ.com/PersonalTech. Write to her at katie.boehret@wsj.com</p>
<p>Write to Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>What's In Store for Technology in 2011</title>
		<link>http://allthingsd.com/20101229/whats-in-store-for-technology-in-2011/</link>
		<comments>http://allthingsd.com/20101229/whats-in-store-for-technology-in-2011/#comments</comments>
		<pubDate>Thu, 30 Dec 2010 02:03:49 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1707</guid>
		<description><![CDATA[Walt looks at the products and competitive positions of key contenders as they enter a new year.]]></description>
			<content:encoded><![CDATA[<p>It has been a big year in personal technology, from the debut and early success of Apple&#8217;s iPad, to the rise and continuous improvement of Google&#8217;s Android smart phone platform, to the continued surge in social services led by Facebook and Twitter.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=BDDADECD-FDFC-4E6E-B903-72E44371D7BC&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={BDDADECD-FDFC-4E6E-B903-72E44371D7BC}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>So I thought I&#8217;d take a look at the challenges and opportunities facing some major players in consumer tech in 2011. As with all my columns, this one is focused only on products and services provided directly to consumers, rather than to businesses. Also, as usual, this column isn&#8217;t meant to offer investment advice or to evaluate the management skills or financial condition of companies. It is a look at the products and competitive positions of the key contenders as they enter the new year.</p>
<p><strong>Apple</strong>: Coming off a highly successful 2010, in which it introduced a new category of portable computer—the multitouch tablet—and sold millions of the product, Apple will have to withstand an onslaught of competitors by wowing consumers again with the second version of the iPad. At the same time, it will have to make a widely expected transition for the iPhone from a single carrier in the U.S., AT&amp;T, to a second, likely Verizon. This could present a new opportunity to reach lots of new customers, but the sleek phone will have to work well on different network technology. At the same time, Apple will be hoping its planned new Macintosh operating system, Lion, can preserve the surprising momentum of the high-priced Mac, which the company is trying to enhance with certain iPad-like features, such as an app store and longer battery life.</p>
<div class="media-CENTER" style="width:262px"><img src="http://online.wsj.com/public/resources/images/PJ-AY609_moss1_DV_20101229155456.jpg" width="262" height="394" alt="moss1" /><br />
<br />
Apple&#8217;s iPad will face an onslaught of competition in the coming year.</div>
<p>In 2011, Apple also is likely to try to address two areas where it has been weak: cloud computing and social networking. Both its MobileMe cloud service and its Ping social network had rough starts, and MobileMe charges $100 a year for services others give away. Apple is so popular, it has a huge opportunity to link users of its family of devices and of iTunes via the cloud and social networks, but it will have to aim higher and execute better. The second area where it likely hopes to improve is in the living room. The new, cheaper Apple TV is selling better than its predecessor but still lacks much Internet content. To break through, Apple will have to strike landmark deals with media companies.</p>
<p><strong>Google</strong>: The search giant, also riding high, is now in so many product areas it competes with nearly everyone. In its core search business, it must focus on fending off a surprisingly strong challenge from Microsoft&#8217;s Bing by giving consumers more attractive, actionable results. Its Android operating system is a  big hit, but still isn&#8217;t as polished or easy to use as the iPhone&#8217;s software, and even a Google official admitted it is still &#8220;an enthusiast product for early adopters.&#8221; One big test will be the forthcoming Honeycomb version of Android, meant for tablets that challenge the iPad.</p>
<p>A separate group at Google will try in 2011 to revolutionize the PC operating-system business and muscle in on incumbents Microsoft and Apple. Its new Chrome OS will power notebooks that essentially act as Web browsers, and run programs stored in the cloud, not on a hard disk. They also store all your files in the cloud. We&#8217;ll learn in 2011 how many consumers are comfortable with that approach.</p>
<p>Google also may take another whack at social networking, where it hasn&#8217;t made much of a dent after its Buzz service failed to take off. And it will have to rework its overly complex Google TV effort to bring Internet video to the living room. </p>
<p><strong>Microsoft</strong>: The software giant still generates strong consumer loyalty with its older products, like Windows and Office and Xbox, all of which have had updates in the past year or two. But it faces big challenges in two hot areas: smart phones and tablets. Its new Windows Phone 7 platform has some nice design features, but also some missing capabilities that need to be addressed. Initial sales seem respectable, but will have to accelerate to get Microsoft back in a game it once led. The company also is a long way from the 300,000 apps available for the iPhone or the 100,000 for Android.</p>
<p>In tablets, Microsoft is hinting that a new version of Windows is being designed with a tablet focus to complement its PC focus. That product can&#8217;t be too late, given the rapid rise of the iPad and the many planned Android and other tablets for 2011. One golden opportunity Microsoft has is to expand the reach of its brilliant Kinect technology for games to other forms of computing. This system can recognize individual users and interpret gestures without the use of a controller device.</p>
<p>Meanwhile, Microsoft hopes to seize on a surge in concern about privacy to help keep its diminishing lead in browsers by building new privacy features, unavailable so far in other browsers, into the 2011 version of Internet Explorer.</p>
<p><strong>RIM</strong>: The BlackBerry maker had a good 2010 in some ways, though sales were propped up by two-for-one giveaways, and consumer surveys show enthusiasm fading for the iconic smart phone. It needs a radically new user interface to keep up with iPhone and Android, and a lot more third-party apps. But it can&#8217;t afford to alienate its fan base. The company has an answer: a new software platform called QNX, but is vague on when that will show up on the BlackBerry. For 2011, RIM&#8217;s big move will be a new QNX-based tablet, the PlayBook, which looks speedy and highly attractive in the limited demos RIM has provided. What isn&#8217;t clear is how much the PlayBook will be aimed at consumers, as company officials have consistently stressed its appeal to businesses.</p>
<p><strong>HP</strong>: The technology behemoth&#8217;s laptops and printers have proved popular with consumers. But it hasn&#8217;t had any real presence in smart-phones, tablets or consumer cloud services. To solve the problems, in 2010 HP bought innovative but struggling Palm, whose smart-phone operating system, webOS, and phones, the Pre and Pixi, got good reviews but sold poorly and didn&#8217;t attract many third-party apps. In 2011, HP hopes to use its ample money and talent to revive webOS with new phones and tablets to challenge Apple and Android. A successful Palm re-launch, with the new initiatives from RIM and Microsoft, would be good for consumers by providing more choice and competition. HP also hopes to boost home printing with a new line of printers that can print anything emailed across the Internet and wirelessly print from Apple&#8217;s hand-held devices.</p>
<p><strong>Facebook and Twitter</strong>: The twin leaders in social networking were red-hot in 2010, attracting vast numbers of users. They have huge opportunities for further success, but face challenges. Smaller services, like social-coupon company Groupon, continue to emerge with new social and community ideas consumers like. Apple and Google could be big headaches if they get social right in 2011. Facebook must continue its recent initiative to let members share personal details with more limited groups of friends, and to find ways to make money while offering more privacy, which has been a thorn in its side. Twitter is on a mission to get more than an active minority to post, while convincing people it is a valuable way to keep up with news and opinion even if you never post.</p>
<p>Despite the poor economy, the consumer-tech companies continue to show vibrancy, innovation and success. But every year brings challenges and surprises, and 2011 promises to be another fascinating ride.</p>
<p class="tagline">For all of Walt&#8217;s columns and videos, go to the All Things Digital site, <a href="mailto:walt.allthingsd.com">walt.allthingsd.com</a>.</p>
<p>Write to Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com">walt.mossberg@wsj.com</a></p>
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		<title>Viral Video: &quot;When Yelp Came Knocking at My Door&quot;</title>
		<link>http://allthingsd.com/20101124/viral-video-when-yelp-came-knocking-at-my-door/</link>
		<comments>http://allthingsd.com/20101124/viral-video-when-yelp-came-knocking-at-my-door/#comments</comments>
		<pubDate>Wed, 24 Nov 2010 08:19:24 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=37628</guid>
		<description><![CDATA[Here is a cute video that Yelp CEO Jeremy Stoppelman pointed me to, which is a result of its most recent hackathon.

Set all around San Francisco and also Yelp's HQ downtown, it's not its official theme song for the online reviews site. But it should be, as it has a nice indie feel, kind of a geek version of the Moldy Peaches.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2010/11/yelp2.jpeg"><img src="http://kara.allthingsd.com/files/2010/11/yelp2-150x150.jpg" alt="" title="yelp2" width="150" height="150" class="alignright size-thumbnail wp-image-37629" /></a></p>
<p>Here is a cute music video that Yelp CEO Jeremy Stoppelman pointed me to, which is a result of its most recent hackathon.</p>
<p>Set all around San Francisco and also Yelp&#8217;s HQ downtown, it&#8217;s not its official theme song for the online reviews site. But it should be, as it has a nice indie feel, kind of a geek version of the Moldy Peaches.</p>
<p>Enjoy:</p>
<p><object width="380" height="313"><param name="movie" value="http://www.youtube.com/v/clC9srevfMI?fs=1&amp;hl=en_US&amp;rel=0"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/clC9srevfMI?fs=1&amp;hl=en_US&amp;rel=0" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="380" height="313"></embed></object></p>
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		<title>Google&#039;s Hotpot Joins the Local Recommendation Crowd</title>
		<link>http://allthingsd.com/20101116/googles-hotpot-joins-the-local-recommendation-crowd/</link>
		<comments>http://allthingsd.com/20101116/googles-hotpot-joins-the-local-recommendation-crowd/#comments</comments>
		<pubDate>Tue, 16 Nov 2010 19:53:53 +0000</pubDate>
		<dc:creator>Beth Callaghan</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=32628</guid>
		<description><![CDATA[Google entered the local recommendation fray yesterday with the launch of Hotpot, and despite what the name implies, it's not just for Chinese restaurants. Hotpot combines the 50 million listings in Google Places with user ratings and personalized recommendations, and it has the advantage of being attached to the world's largest search engine--but it's late to the game, and Yelp is already the dominant player, having amassed a huge database of reviews.]]></description>
			<content:encoded><![CDATA[<p><a href="http://google-latlong.blogspot.com/2010/11/discover-yours-local-recommendations.html">Google entered the local recommendation fray yesterday with the launch of Hotpot</a>, and despite what the name implies, it&#8217;s not just for Chinese restaurants. Hotpot combines the 50 million listings in Google Places with user ratings and personalized recommendations, and it has the advantage of being attached to the world&#8217;s largest search engine&#8211;but it&#8217;s late to the game, and Yelp is already the dominant player, having amassed a huge database of reviews.</p>
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		<title>LinkedIn to Add Recommendation Service</title>
		<link>http://allthingsd.com/20101101/linkedin-to-add-recommendation-service/</link>
		<comments>http://allthingsd.com/20101101/linkedin-to-add-recommendation-service/#comments</comments>
		<pubDate>Mon, 01 Nov 2010 21:42:33 +0000</pubDate>
		<dc:creator>Geoffrey A. Fowler</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=31876</guid>
		<description><![CDATA[LinkedIn Corp. plans to launch a new recommendations service, which will allow the social network's more than 80 million members to post reviews of products and services linked to their professional profiles.
Participation in the program is free and voluntary for companies, which would need to set up company profile pages and add products to be reviewed before users could leave a recommendation.]]></description>
			<content:encoded><![CDATA[<p>LinkedIn Corp. plans to launch a new recommendations service, which will allow the social network&#8217;s more than 80 million members to post reviews of products and services linked to their professional profiles.</p>
<p>Participation in the program is free and voluntary for companies, which would need to set up company profile pages and add products to be reviewed before users could leave a recommendation. The program has some 30 participating companies at launch, including JetBlue, Liberty Mutual Insurance, Microsoft Corp. and Harvard Business School Executive Education.</p>
<p>Participating companies will be able to review the recommendations, respond to them, and possibly delete frivolous ones, LinkedIn said.</p>
<p>The closely held company has in recent months been adding new functionality to its website to become a hub for the information that professionals need to do their jobs. &#8220;A big part of what we&#8217;re working to do is becoming the essential source of information for our membership,&#8221; said LinkedIn Chief Executive Officer Jeff Weiner.</p>
<p><a href="http://online.wsj.com/article/SB10001424052748704141104575588524265511414.html?mod=WSJ_Tech_LEFTTopNews">Read the rest of this post on the original site</a></p>
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		<title>Starbucks Now Serving Special Blend of Digital Content</title>
		<link>http://allthingsd.com/20101020/starbucks-now-serving-special-blend-of-digital-content/</link>
		<comments>http://allthingsd.com/20101020/starbucks-now-serving-special-blend-of-digital-content/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 16:20:14 +0000</pubDate>
		<dc:creator>Voices</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=31317</guid>
		<description><![CDATA[Starting today, Wi-Fi-equipped Starbucks patrons will have access to the free Starbucks Digital Network, developed in connection with Yahoo and delivering a mix of consumer-friendly content that should keep loiterers nursing their lattes for hours. Among the offerings: Free access to subscription news sources (including The Wall Street Journal), music from iTunes, wellness articles from Rodale, check-ins via Foursquare and reviews from Zagat.]]></description>
			<content:encoded><![CDATA[<p>Starting today, Wi-Fi-equipped Starbucks patrons will have access to <a href="http://news.starbucks.com/article_display.cfm?article_id=450">the free Starbucks Digital Network</a>, developed in connection with Yahoo and delivering a mix of consumer-friendly content that should keep loiterers nursing their lattes for hours. Among the offerings: Free access to subscription news sources (including The Wall Street Journal), music from iTunes, wellness articles from Rodale, check-ins via Foursquare and reviews from Zagat.</p>
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		<title>&quot;Medal of Honor&quot; Not a Big Winner</title>
		<link>http://allthingsd.com/20101012/medal-of-honor-not-a-big-winner/</link>
		<comments>http://allthingsd.com/20101012/medal-of-honor-not-a-big-winner/#comments</comments>
		<pubDate>Tue, 12 Oct 2010 20:38:46 +0000</pubDate>
		<dc:creator>Beth Callaghan</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[Activision]]></category>
		<category><![CDATA[Beth Callaghan]]></category>
		<category><![CDATA[Black Ops]]></category>
		<category><![CDATA[Call of Duty]]></category>
		<category><![CDATA[controversy]]></category>
		<category><![CDATA[Cowen & Co.]]></category>
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		<category><![CDATA[Doug Creutz]]></category>
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		<category><![CDATA[Electronic Arts]]></category>
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		<category><![CDATA[game]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[Medal of Honor]]></category>
		<category><![CDATA[newsbyte]]></category>
		<category><![CDATA[Opfor]]></category>
		<category><![CDATA[option]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[Taliban]]></category>
		<category><![CDATA[videogames]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=30971</guid>
		<description><![CDATA["Medal of Honor," the flagship first-person shooter from Electronic Arts, seems to be suffering more from disappointing reviews on its launch day than it did from the prelaunch controversy surrounding the game's option to play as a Taliban fighter. EA dodged that bullet by changing the name of the enemy from Taliban to "OpFor," but there's no escaping the critics. Cowen &#38; Co. analyst Doug Creutz says that "mixed reviews could impact the title’s legs as it will likely be competitively disadvantaged once Activision releases Call of Duty: Black Ops.” EA's stock is down 5.3 percent.]]></description>
			<content:encoded><![CDATA[<p>&#8220;Medal of Honor,&#8221; the flagship first-person shooter from Electronic Arts, seems to be suffering more from <a href="http://www.reuters.com/article/idUSTRE69B4GJ20101012">disappointing reviews on its launch day</a> than it did from the prelaunch controversy surrounding the game&#8217;s option to play as a Taliban fighter. EA dodged that bullet by changing the name of the enemy from Taliban to &#8220;OpFor,&#8221; but there&#8217;s no escaping the critics. Cowen &#038; Co. analyst Doug Creutz says that &#8220;<a href="http://blogs.barrons.com/techtraderdaily/2010/10/12/electronic-arts-sinks-on-weak-early-reviews-for-medal-of-honor/?mod=rss_BOLBlog&#038;mod=tech">mixed reviews could impact the title’s legs as it will likely be competitively disadvantaged once Activision releases Call of Duty: Black Ops.</a>” EA&#8217;s stock is down 5.3 percent.</p>
]]></content:encoded>
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		<title>Google Places a Bigger Bet on Local Business Guide</title>
		<link>http://allthingsd.com/20100726/google-places-a-bigger-bet-on-local-business-guide/</link>
		<comments>http://allthingsd.com/20100726/google-places-a-bigger-bet-on-local-business-guide/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 22:44:35 +0000</pubDate>
		<dc:creator>Voices</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google maps]]></category>
		<category><![CDATA[Google Places]]></category>
		<category><![CDATA[newsbyte]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Yelp]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=27574</guid>
		<description><![CDATA[Google updated its Maps for mobile application today with a feature providing quick, location-based access to Places, its listing of local businesses and customer reviews. The move is a further foray into the territory of Yelp, which turned down a reported $500 million buyout bid from the search giant, and in an amusing twist, many of the reviews appearing in the Places directory are scraped straight off of Yelp.]]></description>
			<content:encoded><![CDATA[<p>Google updated its Maps for mobile application today with a feature providing <a href="http://googlemobile.blogspot.com/2010/07/even-better-way-to-find-places-nearby.html">quick, location-based access to Places</a>, its listing of local businesses and customer reviews. The move is <a href="http://techcrunch.com/2010/07/26/google-places-yelp/">a further foray into the territory of Yelp</a>, which turned down a reported $500 million buyout bid from the search giant, and in an amusing twist, many of the reviews appearing in the Places directory are <a href="http://techcrunch.com/2010/07/26/google-yelp/">scraped straight off of Yelp</a>.</p>
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		<title>Yelp Goes on the Offensive About Filtering</title>
		<link>http://allthingsd.com/20100319/yelp-goes-on-the-offensive-about-filtering/</link>
		<comments>http://allthingsd.com/20100319/yelp-goes-on-the-offensive-about-filtering/#comments</comments>
		<pubDate>Fri, 19 Mar 2010 07:07:01 +0000</pubDate>
		<dc:creator>Geoffrey A. Fowler</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Digits]]></category>
		<category><![CDATA[filters]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[Geoffrey A. Fowler]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Jeremy Stoppelman]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[social networking]]></category>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=22869</guid>
		<description><![CDATA[As reported by the Journal, the reviews Web site Yelp is under fire. It is facing three lawsuits from businesses that claim it improperly skews reviews in favor of companies that advertise with it and against those that do not.]]></description>
			<content:encoded><![CDATA[<p>As reported by the Journal, the reviews Web site Yelp is under fire. It is facing three lawsuits from businesses that claim it improperly skews reviews in favor of companies that advertise with it and against those that do not.</p>
<p>Yelp denies the allegations, blaming misunderstandings about the way it filters reviews to prevent businesses from inflating their ratings.</p>
<p>One contributing factor may be that Yelp chooses not to explain much about how it decides which reviews to show and which to hide. Yelp CEO Jeremy Stoppelman says that exposing too much of the site’s secret technology sauce would make it easier for shills to fill the site with puffed up reviews.</p>
<p><a href="http://blogs.wsj.com/digits/2010/03/18/yelp-goes-on-the-offensive-about-filtering/">Read the rest of this post on the original site</a></p>
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		<title>The Flixster/Rotten Tomatoes/MySpace Mystery Solved: A Christmas Miracle!</title>
		<link>http://allthingsd.com/20091224/the-flixsterrotten-tomatoesmyspace-mystery-solved-a-christmas-miracle/</link>
		<comments>http://allthingsd.com/20091224/the-flixsterrotten-tomatoesmyspace-mystery-solved-a-christmas-miracle/#comments</comments>
		<pubDate>Thu, 24 Dec 2009 21:11:18 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[acquisition]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[data stream]]></category>
		<category><![CDATA[deal]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Dow Jones]]></category>
		<category><![CDATA[due diligence]]></category>
		<category><![CDATA[entertainment]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook Connect]]></category>
		<category><![CDATA[Flixster]]></category>
		<category><![CDATA[funding]]></category>
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		<category><![CDATA[IGN Entertainment]]></category>
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		<category><![CDATA[Joe Greenstein]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[Lightspeed Venture Partners]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[movies]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[Myspace]]></category>
		<category><![CDATA[News Corp.]]></category>
		<category><![CDATA[Ontela]]></category>
		<category><![CDATA[partnership]]></category>
		<category><![CDATA[Photobucket]]></category>
		<category><![CDATA[Pinnacle Ventures]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Reid Hoffman]]></category>
		<category><![CDATA[revenue]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Rotten Tomatoes]]></category>
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		<category><![CDATA[San Francisco]]></category>
		<category><![CDATA[Saran Chari]]></category>
		<category><![CDATA[Silicon Valley]]></category>
		<category><![CDATA[social networking]]></category>
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		<category><![CDATA[Web site]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=22427</guid>
		<description><![CDATA[About 10 days ago, there was a post in this column titled "MySpace and News Corp. Eye Flixster (But for What?)" about interest by News Corp. and its MySpace unit in Flixster, the popular social networking site for movies.

Well, BoomTown did more gumshoeing and the deal is indeed shaping up to be very complex, according to many sources I spoke with, centered on Rotten Tomatoes merging with Flixster in exchange for a stake in the combined independent company by News Corp. and a possible integration of content with MySpace.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/12/kings_star.gif"><img src="http://kara.allthingsd.com/files/2009/12/kings_star-249x190.gif" alt="kings_star" title="kings_star" width="249" height="190" class="alignright size-medium wp-image-22475" /></a></p>
<p>About 10 days ago, <a href="http://kara.allthingsd.com/20091214/exclusive-myspace-eyes-flixster-for-acquisition">there was a post in this column</a> about interest by News Corp. and its MySpace unit in Flixster, the popular social networking site for movies.</p>
<p>In the post, titled &#8220;MySpace and News Corp. Eye Flixster (But for <em>What</em>?),&#8221; I wrote:</p>
<blockquote class="memo"><p>Whether this is an acquisition or more of a larger partnership deal with News Corp. digital entertainment sites is unclear. Several sources said a purchase was a possibility, while others talked about a more complex deal that did not necessarily mean a purchase.</p>
<p>Sources said any such deal is not imminent, but that News Corp. (NWS) itself has been conducting extensive due diligence on the San Francisco-based Flixster, part of a plan to combine it with Rotten Tomatoes, another News Corp.-owned site run by its IGN Entertainment division.</p></blockquote>
<p>Well, BoomTown did more gumshoeing and it is indeed shaping up to be a very complex deal, according to many sources I spoke with, centered on Rotten Tomatoes merging with Flixster in exchange for a stake in the combined independent company by News Corp.</p>
<p>Flixster has attracted a huge audience&#8211;upward of 50 million&#8211;which trades all kinds of recommendations, ratings, news and even post user-generated movie reviews on the Web site and via widgets on social networking sites, mostly on Facebook.</p>
<p>Founded in 2006 by CEO Joe Greenstein and CTO Saran Chari, Flixster has raised $7 million in funding from Lightspeed Venture Partners and Pinnacle Ventures, as well as garnering an angel investment from Silicon Valley entrepreneur and LinkedIn founder Reid Hoffman.</p>
<p><a href="http://kara.allthingsd.com/files/2009/12/certifiedfresh_logo_300.jpg"><img src="http://kara.allthingsd.com/files/2009/12/certifiedfresh_logo_300-250x231.jpg" alt="certifiedfresh_logo_300" title="certifiedfresh_logo_300" width="125" height="115" class="alignleft size-medium wp-image-22473" /></a><a href="http://kara.allthingsd.com/files/2009/12/flixster.png"><img src="http://kara.allthingsd.com/files/2009/12/flixster.png" alt="flixster" title="flixster" width="125" height="75" class="alignleft size-full wp-image-21951" /></a></p>
<p>Rotten Tomatoes features mostly premium content, including professional reviews, trailer videos and news. It has a community feature in beta, so it would be a nice fit with Flixster.</p>
<p>In addition, in a separate but related deal, the resulting company could have its social, user-generated and premium content threaded throughout MySpace, which is in the midst of transforming itself from a social networking site into a social media site for music and other kinds of entertainment.</p>
<p>Several sources noted that this deal being contemplated is typical of the overall strategy at News Corp., which has been targeting digital units that are not an obvious fit inside the company any longer for sale or other disposition.</p>
<p>In fact, the deal is not unlike one News Corp. did recently, flipping photo-sharing Photobucket into mobile photo service Ontela, with the media giant holding a large equity position in the the new entity.</p>
<p>The possibility of linking MySpace and the combined social movie site is interesting and yet another signal of one of the new strategies of MySpace: &#8220;Playing on other platforms,&#8221; as one source described it.</p>
<p>For example, MySpace recently announced it was <a href="http://kara.allthingsd.com/20091207/liveblogging-the-google-search-event-twitter-myspace-and-more/">adding its data stream to real-time search results</a> on Google (GOOG).</p>
<p>And, it seems dead obvious that MySpace is likely to adopt Facebook Connect sooner than later, perhaps beginning with a smaller implementation early next year.</p>
<p>Focusing less on Facebook, which has long surpassed the once high-flying MySpace as the top-of-mind social network, MySpace is likely to value the massive cross-distribution for its much richer media content.</p>
<p><a href="http://kara.allthingsd.com/files/2009/12/myspace-logo.jpg"><img src="http://kara.allthingsd.com/files/2009/12/myspace-logo.jpg" alt="myspace-logo" title="myspace-logo" width="180" height="180" class="alignright size-full wp-image-22474" /></a></p>
<p>But that&#8217;s not all for MySpace, said several sources, all of whom noted that the site will be rolling out a range of significant design and other feature initiatives over the next 45 to 60 days.</p>
<p>These are all aimed by its new managers at juicing MySpace&#8217;s prospects, which have declined over the last several years, as have both revenue and engagement with consumers.</p>
<p>&#8220;This is not a rocket-ship ride to the moon,&#8221; said one person with knowledge of the situation. &#8220;It&#8217;s building again step by step.&#8221;</p>
<p>A Flixster spokesman declined to comment, as did News Corp. I am awaiting a call back from MySpace&#8217;s spokeswoman, but she is stuck in a security line at the airport.</p>
<p>Happy holidays, anyway, Dani!</p>
<p>(Full disclosure: News Corp. owns Dow Jones, which owns this site.)</p>
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		<title>App Watch: Finding Pot With the iPhone</title>
		<link>http://allthingsd.com/20090914/app-watch-finding-pot-with-the-iphone/</link>
		<comments>http://allthingsd.com/20090914/app-watch-finding-pot-with-the-iphone/#comments</comments>
		<pubDate>Mon, 14 Sep 2009 17:41:30 +0000</pubDate>
		<dc:creator>Andrew LaVallee</dc:creator>
				<category><![CDATA[Media]]></category>
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		<category><![CDATA[Andrew LaVallee]]></category>
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		<category><![CDATA[California]]></category>
		<category><![CDATA[Chris Seta]]></category>
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		<category><![CDATA[dispensaries]]></category>
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		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPot]]></category>
		<category><![CDATA[location information]]></category>
		<category><![CDATA[medical marijuana]]></category>
		<category><![CDATA[NexStudios]]></category>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=15366</guid>
		<description><![CDATA[Medical marijuana, meet location-based mobile marketing.

Seeing an untapped opportunity in the growing number of legal California dispensaries and limited advertising outlets, app developer NexStudios launched iPot, an application for Apple’s iPhone that lists nearby stores.]]></description>
			<content:encoded><![CDATA[<p>Medical marijuana, meet location-based mobile marketing.</p>
<p>Seeing an untapped opportunity in the growing number of legal California dispensaries and limited advertising outlets, app developer NexStudios launched iPot, an application for Apple’s (AAPL) iPhone that lists nearby stores.</p>
<p>&#8220;This industry is the wild, wild West of establishments,&#8221; said Chris Seta, a NexStudios co-founder and one of iPot’s lead developers. &#8220;Dispensaries are opening daily, and there’s very little way to find them.&#8221;</p>
<p>The free version of the app provides basic location information for nearby stores, while the $2 upgrade adds reviews and ratings and does away with advertising. The two apps have been downloaded nearly 100,000 times since their July launch, with about 80 percent opting for the free one.</p>
<p><a href="http://blogs.wsj.com/digits/2009/09/14/app-watch-finding-pot-with-the-iphone/">Read the rest of this post on the original site</a></p>
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		<title>Now, Even More Ways to Spend Money Online</title>
		<link>http://allthingsd.com/20090410/now-even-more-ways-to-spend-money-online/</link>
		<comments>http://allthingsd.com/20090410/now-even-more-ways-to-spend-money-online/#comments</comments>
		<pubDate>Fri, 10 Apr 2009 16:14:19 +0000</pubDate>
		<dc:creator>Geoffrey Fowler</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[Amazon.com]]></category>
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		<category><![CDATA[Geoffrey Fowler]]></category>
		<category><![CDATA[handset]]></category>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=10593</guid>
		<description><![CDATA[Shopping on cellphones--long a dream among e-commerce companies--is not yet a mass-market phenomenon. But some new tools could help change that picture.]]></description>
			<content:encoded><![CDATA[<p>Shopping on cellphones&#8211;long a dream among e-commerce companies&#8211;is not yet a mass-market phenomenon. But some new tools could help change that picture.</p>
<p>Amazon.com (AMZN) Thursday unveiled free software for BlackBerry handsets (trackball models only, please), that allow users to browse for products, read reviews, and buy on the go&#8211;just like a version for Apple’s (AAPL) iPhone that came out in December.</p>
<p><a href="http://blogs.wsj.com/digits/2009/04/09/now-even-more-ways-to-spend-money-online/">Read the rest of this post</a></p>
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