Voices

Pinterest’s Rite of Web Passage — Huge Traffic, No Revenue

If you haven’t heard of Pinterest, you likely will soon. Traffic to the website — which lets users create online scrapbooks to share images of projects or coveted products — has grown tenfold over the past six months.

Voices

Many Outlets, One Voice

When it comes to social media, franchisers are making sure their franchisees speak with one voice.

Voices

When “Friending” Becomes a Source of Start-Up Funds

Social networking is pretty good for keeping abreast of far-flung friends. Could it work for entrepreneurs looking for investors?

Voices

For "B-to-B" Companies, Finding Facebook "Friends" Can Be a Struggle

Bill.com Inc., a provider of bill-payment services, is trying to market itself on Facebook. But even though the venture-backed company has more than 10,000 clients, it has so far managed to secure only 67 “friends” on the social-networking site.

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Some Game Developers Don't "Like" Facebook's New Virtual Currency

Facebook Inc. has been rolling out its own currency, to be used by members to buy virtual goods in games and other applications. But the move has rankled some game developers, who say the new monetary system comes with high fees and creates competition for developers who have their own virtual payment methods.

Voices

Firms Get a Hand With Twitter, Facebook

Sylvester Chisom began paying a consultant last summer to blog on Twitter, post status updates on Facebook and run marketing campaigns on both sites for his auto-detailing business. He thinks the service, which costs $450 a month, is worth it. “It’s just better having somebody else dedicated to thinking of stuff to put up,” says Mr. Chisom, co-owner of Showroom Shine Express Detailing LLC in St. Louis.

Voices

Entrepreneurs "Tweet" Their Way Through Crises

Twitter has turned out to be a useful tool for some small businesses coping with customer-service or public-relations crises. The social-media service–where users send short “tweets” to followers who have signed up to receive the messages–came in handy for Innovative Beverage Group Holdings Inc., whose drankbeverage.com site crashed last month after a surge in traffic following a segment on Fox News for the company’s so-called relaxation beverage, which contains “calming” ingredients like valerian root and melatonin.

Voices

For Companies, a Tweet in Time Can Avert PR Mess

A growing number of businesses are tracking social-media outlets such as Facebook and Twitter to gauge consumer sentiment and avert potential public-relations problems.