AllThingsD » searchology

Liveblogging the Yahoo Search "Chalk Talk": Kill the 10 Blue Links!

Kara Swisher — Tue, 19 May 2009 19:05:15 +0000

BoomTown liveblogged Yahoo’s “chalk talk” about search earlier today, which was an update of what the Internet giant is up to in the competitive space that includes Google and Microsoft.

Presenting at the event were Prabhakar Raghavan, head of Yahoo Labs and Yahoo Search Strategy; Larry Cornett, VP of Consumer Products; and Marc Davis, chief scientist of Yahoo Mobile.

At its HQ in Silicon Valley last week, Google put on a similar show-off, called “Searchology,” about its own latest search innovations.

And although they are clearly No. 1 and No. 2 in the search space, both Google (GOOG) and Yahoo (YHOO) are bracing for the launch a major overhaul of the Microsoft’s (MSFT) search offering, which is expected next week at the D: All Things Digital conference and code-named “Kumo.”

11:45 a.m. PDT: A delightful lunch was offered to a room full of tech reporters at the San Francisco offices of Yahoo’s outside PR firm, Outcast Communications.

But all the munching was quickly swept aside by the aggressive tone of the speech to be delivered by the normally gentle-looking Yahoos.

Apparently, top Yahoo execs want to “kill the 10 blue links.”

Yipes!

“Nobody really wants to search,” said Raghavan, describing a broken consumer experience and how Yahoo wanted to fix it. This has been a bell he has been ringing from last fall, in fact.

But we all were soon deep in the weeds of tech, as he noted that Yahoo wanted to move from a “Web of pages to a Web of objects.”

It still sounded very, very Webby.

12:01 p.m.: Soon, Raghavan started to talk about Yahoo products, such as Build Your Own Search Service (BOSS), which he says has generated almost as many daily queries as Microsoft’s whole search offering.

Snap!

Next up was Cornett, who began talking about intent and how Yahoo was trying to weave what a consumer wants in with what is displayed.

That means “helping users accomplish that goal by connecting objects in the real world.”

He trotted out Yahoo’s Search Pad offering, which is simply a way for people to keep track of their searches online, instead of on a dopey scrap of paper that the dog eats.

Cornett also showed how embedded music, video and other structured data are inserted into mostly dull search results.

Yahoo, in other words, is going to know what we want and give it to us–even before we know we want it. Sounds like my mother!

12:15 p.m.: Cornett reeled off lots of stats about its SearchMonkey technology, which is a year old.

There was a picture of a monkey with a birthday hat, natch! (See here!)

SearchMonkey, according to Yahoo, is a “framework for creating small applications that enhance Yahoo search results with additional data and structure.”

Cornett then invited up Facebook software engineer Alex Moskalyuk to talk about building apps with SearchMonkey.

Lots of tech talk that was actually incomprehensible to the reporters gathered, although they all scribbled away (I, at this juncture, chose to eat another sandwich).

Here is one line: “Originally used XPath extractor, switched entirely to hCard.”

Welcome to my world! It’s like some telephone guy talking apart a handset and explaining the guts of the device, when I am only interested in making a call.

12:23 p.m.: Next up: Matthew Hertz of Pipl.com, a people search engine built on Yahoo’s BOSS.

People search was, he said, a “deep Web challenge.” Indeed, there needs to be an easier way of finding out about a potential date online!

Actually, Pipl is a nice service and useful too, and Hertz is right that Pipl should not have to reinvent the search wheel to take advantage of all the data already available on big search services.

12:29 p.m.: Yahoo’s chief mobile geek Marc Davis was up, talking about “answers, not just links.”

Now they’re talking!

Actually, mobile is a key search arena with the increasing popularity of smart phones.

That means knowing everything from movie times to weather to flights to cheap gas prices nearby immediately.

Twittery humanity needs to know now!

Yahoo’s offering is called oneSearch. which is also a good product. It better be. “For many people in the world, their phone is the way to access” the Internet, said Davis.

12:40 p.m.: Now, the Yahoos summed up “What’s Next?”

Let’s review: Kill the blue links! Intent! Objects! Open! Mobile!

Raghavan then gave me a great joke by using the term: WOO, which is Web of objects. Apparently, they go around Yahoo talking about getting to the WOO.

It sounded naughty and I liked it.

Time for Q&A!

A question was posed about how quickly Yahoo rolls out these technologies, which are often limited in “bucket tests” of smaller groups of users.

As soon as they can, of course.

Next question was about how WOO impacts online ads. “It takes us away from a marketplace of keywords to a marketplace of intent,” said Raghavan.

That means advertisers can eventually make better ads. Oh, joy.

Then a question about when links are appropriate and when rich search should prevail.

Well, it depends on the user!

Next, a question about the currently trendy “real-time” search–a magical power that the blogosphere has, in its infinite hype-osity, bestowed on Twitter.

Raghavan called it a “buzzword” and I agreed.

Cornett added, correctly, that it should be about precision and accuracy in search, as well as serving “fresh” data. Fresh was a diplomatic word for whatever the mostly useless tweets are yammering on about at any given moment, which are most pointless.

The next question was about how soon a lot of this cool rich search data gets to the masses. Answer: Some of it is in testing and some is live systemwide.

I then asked about whether Yahoo would shove out the bells and whistles if, say, Microsoft’s new search service has a lot of the same features.

Cornett noted that Yahoo will only roll out after testing showed good results.

In other words, Yahoo will kill (or drink) no blue links before their time!

More questions about rich data, with one that makes the point that Yahoo was originally known for “curation,” which was its original business as the Web’s first truly useful directory.

It was.

1:01 p.m.: Still more questions.

Someone asked the Yahoos to comment on a recent post on TechCrunch that said the company was not developing for BlackBerry and focusing intently on the iPhone from Apple (AAPL). An exaggeration, said Davis, which was a diplomatic way of saying the story was wrong.

Blackberry users can now relax.

Get Ready for a Liveblog of the Yahoo Search "Chalk Talk": No Word Yet on Erasing Google's Market Share

Kara Swisher — Tue, 19 May 2009 17:33:52 +0000

Later today, as BoomTown reported last week, Yahoo is putting on a search party.

Well, not a “party” party–although there will apparently be some lunch noshing at the “Search chalk talk,” during which top techies at the Internet giant will talk up the strategy for its more innovative products, such as Build Your Own Search Service (BOSS) and Search Monkey.

Presenting at the event with be: Prabhakar Raghavan, head of Yahoo Labs and Yahoo Search Strategy; Larry Cornett, VP of Consumer Products; and Lee Ott, senior director, Mobile Search.

Yahoo (YHOO) has a search share that hovers around 20 percent, compared to the more than 70 percent that Google (GOOG) has.

At its HQ in Silicon Valley last week, Google put on a similar show-off, called “Searchology,” about its latest search innovations.

And, although they are clearly No. 1 and No. 2, both Google and Yahoo are bracing for the launch a major overhaul of Microsoft’s (MSFT) search offering, which is expected soon and code-named “Kumo.”

It will be interesting to see what Yahoo’s techies focus on, especially as the company’s brass continue to talk with Microsoft about a possible search and online advertising partnership.

I’ll be liveblogging the Yahoo event, which begins at 11:30 a.m. PDT.

Please see this disclosure related to me and Google.

Google: The Search for Relevancy

John Paczkowski — Tue, 12 May 2009 21:31:16 +0000

[ See post to watch video ]

LIVE: Google Searchology

John Paczkowski — Tue, 12 May 2009 17:13:04 +0000

The architects of Google search are holding court at company headquarters in Mountain View, Calif., this morning offering what promises to be a sort of state of the union on the subject of search. Overseeing the event, dubbed “Google Searchology”: Udi Manber, VP of Search Engineering, and Marissa Mayer, VP of Search Products and User Experience.

Gabriel Stricker, Google’s Director of Search Communications kicks things off by noting that the company will be sharing a number of new developments that cater to the growing demands of its users. With that, Udi Manber takes the stage to offer a big-picture overview of search.

Manber says what Google does is the new “rocket science.” Search has to be fast, relevant, and fresh, he explains. But even that’s not enough. The real goal is to solve users’ problems. If users can’t spell, it’s our problem. If the content is there but in a language the user doesn’t speak, that’s our problem. If the Web is too slow, it’s our problem. Manber offers a few examples of how Google works to address these challenges: real-time data, translation, etc. With these services nailed down, he says, Google can move on to the more important task of working on “understanding.”

Manber invites Pat Riley, senior search quality engineer, to the stage to talk a bit about Google’s “did you mean” link. Lots of people use the link, Riley says, and Google has been working to improve it. Called “spellmillion,” the project provides not only related results for a misspelled query but for alternate ones as well (think labor as in “work” and labor as in “pregnancy”). But it requires Google to process multiple searches for a single query and demands a lot of processing power.

Riley notes that the project has been somewhat contentious because it also potentially questions user intent. He offers the example of “Macy Ray.” Some users might be searching for “Macy Gray,” the singer, others for a person actually named “Macy Ray.” How do you address those two potential queries on a single search results page?

Riley is followed by Engineering Director Scott Huffman, whose subject is mobile search. Huffman starts things off with a few truisms. Mobile search is often local. It should be easy to use. Effortless. And it should provide all that Google has to offer. Huffman notes that this is quite a task since Google must optimize its search for different mobile experiences and different user interfaces: Google’s own Android, Apple’s (AAPL) iPhone, etc. Some of these platforms require gestures–touch, swipe–others use a keypad. All must provide access to the Web and the mobile Web–sites that have been optimized for mobile devices. On the screen behind him, Huffman displays an example of Google search that displays desktop Web results and mobile Web results, the latter denoted by a red square.

Mobile search must also be easy. Huffman demos a shared desktop-mobile search for a flight number. Since he’s logged into his Google account, his search for “ba 284? SF-London on the desktop is immediately shared with the Google app on his mobile device. An unreleased feature, but it’s on its way. A quick look at local listings automatically delivered to devices on the basis on GPS/cell tower location, and then Huffman brings Mayer on stage.

Mayer talks a bit about universal search before moving on to Google’s “bento box” of search results. She talks about Google’s focus on the importance of presentation and its efforts to make search results more usable for the user. An example of this SearchWiki, a tool that allows users to annotate their searches, to “keep their train of thought,” says Mayer. We need to help our users find more and do more with it, she says, noting that the company is still working to address some longstanding user problems:

Finding recent information
Expressing that you want just one type of result
Assessing which results are best
Knowing what you’re looking for
Expressing your searches in keywords

Mayer introduces Google Search Options, a feature that appends a search option panel to results, allowing users to “slice and dice” the results as they choose. A demo of the feature, in a search for “Hubble Telescope,” allows for search calibration by time, pages that include images, etc. Another search for “solar oven” is filtered down to specific genres–videos, discussion forums, reviews. Click on those links and that new search context is immediately displayed on the page.

Interestingly, the reviews feature uses something called “sentiment analysis” to extract sentiments from a review and present them in displayed snippets.

Search Options also includes a timeline feature that allows users to visualize results over time. And there’s something called “Wonder Wheel,” which presents a visual representation of a query surrounded by potential refinements (hence “Wonder Wheel”). Click on a refinement and results update automatically. Search Options should be going live now, says Mayer.

A bit of geometry monomania here today at Google Searchology. First the Wonder Wheel and now “Google Squared,” a sort of spreadsheet visualization of search being cooked up in Google Labs. Unstructured data pulled directly from search and organized according to the whim of the user. A search for “small dogs” pulls up a lists of–wonder of wonders–small dogs organized by size, weight, breed, etc. Click on an individual cell and you can change its source. Pretty slick. Still a work in progress, though. It should be available later this month, Mayer says during the Q&A.

Another new feature: Rich Snippets. A search for “drooling dog BBQ” returns your standard Google results along with a list of metadata–average user reviews, for example. A search for a GPS system includes an additional pointer to a recent CNET review of the unit in question. Rich Snippets is open API, incidentally.

Last up, an Android star map app that uses GPS to create a star map “local to your place on earth” and to your position. Move the phone and the map adjusts to your view–essentially the app transforms the device into map overlay for the sky. And how does this tie into search? Search for “Gemini” and a sort of pointer appears onscreen directing you to its location in the sky. And with that, Mayer wraps things up.