3 posts and columns on service disruption

Microsoft/Danger. Enough Said.

in News on October 12, 2009 at 4:00 am PT

In the canon of Microsoft cock-ups, this may be the most humiliating. A server failure at the company’s Danger subsidiary has wiped out the personal data of a large number of T-Mobile Sidekick users and despite its best efforts Microsoft cannot seem to get it back.
DANGERSIDEKICK

The Chips Are Up and Down

in News on October 2, 2009 at 11:00 am PT

LotusLive iNotes: Like Gmail, but Without the Outages

in News on October 2, 2009 at 5:01 am PT

As launch dates go, the timing could not be better. Less than a week after Google’s Gmail suffered its fourth service disruption this year, IBM announced a competing Web mail service intended to undercut it. Called LotusLive iNotes, it’s an email, calendaring, and contact management system aimed squarely at the enterprise space Google has been so diligently courting.
inotes_overview