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	<title>AllThingsD &#187; Sidekick</title>
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		<title>Sidekick 4G: Speedier Socializing</title>
		<link>http://allthingsd.com/20110426/sidekick-4g-smartphone-review/</link>
		<comments>http://allthingsd.com/20110426/sidekick-4g-smartphone-review/#comments</comments>
		<pubDate>Tue, 26 Apr 2011 23:32:27 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
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		<category><![CDATA[4G]]></category>
		<category><![CDATA[Android]]></category>
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		<category><![CDATA[Cloud Text]]></category>
		<category><![CDATA[Google]]></category>
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		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Sidekick]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1743</guid>
		<description><![CDATA[Revamped Sidekick smartphone gets functions that take mobile socializing to a new level, says Katie.]]></description>
			<content:encoded><![CDATA[<p>If you think it&#8217;s hard now to talk to teenagers while they have phones in their hands, a revamped smartphone&#8217;s new messaging functionality could make it even more challenging.</p>
<p>This week I tested a device that&#8217;s custom-made for the texting fiend: Samsung&#8217;s new Sidekick 4G from <a href="/sidekick.t-mobile.com">T-Mobile</a>. This smartphone, which costs $100 (after a $50 rebate, with a two-year contract and a $30 monthly data plan) takes mobile messaging up a notch.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=21FD3B2C-186A-4C5A-9057-6F6BD1DEB6E6&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={21FD3B2C-186A-4C5A-9057-6F6BD1DEB6E6}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Its Secret Messages option will password-protect text messages from nosy parents or friends. It&#8217;s the first T-Mobile phone with Cloud Text, a feature that lets people receive or send texts on their computer&#8217;s Web browser, too. A Sticky Notes feature lets users stick text messages with important information in it—like directions to a friend&#8217;s house—on the Sidekick&#8217;s home screen. And a Group Texting tool lets people create and save groups of friends for group chats.</p>
<p>I tried all of these features and had fun using the Sidekick 4G, which runs the Android 2.2 operating system. Since its debut in 2002, the Sidekick has been known for its cool screen that either swings or slides out to reveal a keyboard beneath it. The Sidekick 4G was released last week. A T-Mobile spokeswoman said the previous model was discontinued last summer in anticipation of the device&#8217;s move to the Android platform. </p>
<p>(Sidekicks had a problem with the loss of personal data due to server issues. The Sidekick 4G has no technical connection to the data service previous devices used.)</p>
<p>The new Sidekick has a 3.5-inch screen that slides up to expose a five-row physical keyboard, including numbers, which eliminates the need to shift to another screen for typing numbers or symbols.</p>
<p>But some features aren&#8217;t fully baked. Cloud Text is still in its beta, or test, phase, and it doesn&#8217;t yet sync contacts from the phone to the browser-based texting services, nor does it enable Group Texting. This means you have to (gasp!) know someone else&#8217;s mobile number to initiate a text from the PC or manually input names and numbers as contacts on the PC. (People can also receive texts and reply to them.) Another problem is that some apps and screens won&#8217;t rotate into landscape view even when the phone is turned on its side with its screen slid out. The spokeswoman said Cloud Text will have Group Texting in the next two weeks and that contacts in Cloud Text and the rotating screen problem would be fixed in updates over the next three months.</p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-BA581_DSOLUT_G_20110426170829.jpg" rel="lightbox" title="DSOLUTION"><img src="http://online.wsj.com/public/resources/images/PJ-BA581_DSOLUT_G_20110426170829.jpg" width="360" height="240" style="float: none" alt="DSOLUTION" /></a><br />
<br />
The Sidekick 4G&#8217;s Group Texting function in action</div>
<p>As its name implies, the Sidekick 4G runs on T-Mobile&#8217;s 4G network. In Washington, D.C., I clocked my Sidekick at 6.28 megabits per second for downloads and 0.51 mbps for uploads—fast, but nowhere close to the T-Mobile website&#8217;s theoretical estimate of 21 mbps. Four other T-Mobile smartphones run on this 4G network. The spokeswoman said 4G speeds will vary based on a number of factors. In some cities, the average download speeds of T-Mobile&#8217;s 4G phones have approached five mbps, with peak speeds of nearly 12 mbps, she said. </p>
<p>But like all carriers, T-Mobile wants to make it as easy as possible for users to hop off of its own carrier network and onto Wi-Fi—even for making phone calls. People can make or receive calls over Wi-Fi using the Sidekick 4G as long as they&#8217;ve enabled one simple setting on the phone (first-time users receive a prompt that walks them through this).</p>
<p>But if someone is in the middle of a call and walks out of Wi-Fi coverage, the Sidekick can&#8217;t pass the call over to the carrier&#8217;s network. I tried this during a call and heard a warning beep, then saw a message flash on the screen telling me my call would drop if I went out of the Wi-Fi coverage. Sure enough, I walked too far and the call dropped. If someone starts a call in the network and wanders into Wi-Fi—even a network already set up on the phone—that person won&#8217;t be prompted to switch to Wi-Fi.</p>
<p>The kicker is that calls made using Wi-Fi, even one&#8217;s own home network, will still deduct minutes from a monthly T-Mobile data plan. People can choose between two data plans for the Sidekick 4G on top of their voice plan: The Web-200 is $10 a month for 200 megabytes of Web and email; Web-Unlimited offers unlimited Web and email for $30 a month. If people choose the Web-200 plan, they&#8217;ll pay $150 for the Sidekick device, itself.</p>
<p>This system wouldn&#8217;t be such a surprise if T-Mobile hadn&#8217;t, at one point, offered a similar feature that didn&#8217;t deduct minutes. Users paid $10 more each month and got unlimited calling over Wi-Fi. The company discontinued this service in October 2009. </p>
<p>The spokeswoman said Wi-Fi calling on Android phones uses a different technology that doesn&#8217;t let calls be handed off into the carrier&#8217;s network. </p>
<p>I did a lot of messaging with very little effort on the Sidekick. Its touch screen lets people type with an on-screen keyboard if they prefer to skip the step of sliding the screen out to type on the physical keyboard. This 5.7-ounce Sidekick 4G is heavier than the 4.8-ounce iPhone 4 and the 4.3-ounce BlackBerry Bold 9700 by Research in Motion. It&#8217;s also thicker because of its built-in full QWERTY keyboard. </p>
<p>Past iterations of the Sidekick used playful sounds and different colored lights as indicators. This Sidekick keeps that spirit alive: An LED notification light glows purple when new text or MMS messages are received; red if the phone received a missed call; and blue if it received an email. </p>
<p>I used Secret Messages to send and receive password-protected texts with another Sidekick 4G (this only works from one Sidekick 4G to another). I created groups of friends for Group Texting by selecting their names from my list of contacts, which were sucked in through Facebook, Twitter, and my Gmail account. (Users can opt not to import contacts from these other networks.) The name I gave to each group, like &#8220;Allentown Allies&#8221; for a small group of people from my hometown, was visible by all group members. </p>
<p>Users in each group can control their involvement by texting code words like &#8220;.sleep 1,&#8221; which will stop group texts from coming into a phone for an hour. Teens who need to turn off texting while in class or at dinner with their parents will appreciate this—or their teachers and parents will. </p>
<p>If you do a lot of messaging on your phone, the Sidekick 4G offers clever ways of keeping in touch, just know that some aren&#8217;t ready for prime time.</p>
<p class="tagline">Watch a video with Katherine Boehret on the Sidekick 4G at WSJ.com/PersonalTech. Email <a href="mailto:katie.boehret@wsj.com">katie.boehret@wsj.com</a>. </p>
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		<title>The Sidekick Is Dead. Long Live the Sidekick. T-Mobile Aims to Reinvent the Original Smartphone.</title>
		<link>http://allthingsd.com/20110314/the-sidekick-is-dead-long-live-the-sidekick-t-mobile-aims-to-reinvent-the-original-smartphone/</link>
		<comments>http://allthingsd.com/20110314/the-sidekick-is-dead-long-live-the-sidekick-t-mobile-aims-to-reinvent-the-original-smartphone/#comments</comments>
		<pubDate>Tue, 15 Mar 2011 04:00:28 +0000</pubDate>
		<dc:creator>Erik Silk</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Android Feature]]></category>
		<category><![CDATA[Danger]]></category>
		<category><![CDATA[featured post]]></category>
		<category><![CDATA[Froyo]]></category>
		<category><![CDATA[Gingerbread]]></category>
		<category><![CDATA[Hiptop]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Samsung]]></category>
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		<category><![CDATA[Sidekick 4G]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[T-Mobile Sidekick]]></category>

		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=5018</guid>
		<description><![CDATA[While T-Mobile is moving ahead with plans to kill off the last vestiges of the Danger-based Sidekick, it is also going forward with a new Sidekick, this one a 4G Android-based phone from Samsung.

Though it's new under the hood, T-Mobile took pains to retain as much of the old Sidekick feel as possible, and built in a few new tricks.]]></description>
			<content:encoded><![CDATA[<p>Just a couple weeks after <a href="http://mobilized.allthingsd.com/20110228/t-mobile-killing-off-microsofts-danger-servers-ahead-of-android-based-sidekicks/">announcing plans to kill off the old Danger-based Sidekick service</a>, T-Mobile is ready with some details on its first Android-based model.<br />
<img src="http://mobilized.allthingsd.com/files/2011/03/Sidekick-4G_front_open_sleep-screen-blue-380x318.jpg" alt="" title="T-Mobile Sidekick 4G – Coming Soon" width="380" height="318" class="size-Medium380 wp-image-5033" /><br />
The Sidekick 4G, which looks a whole lot like the Sidekicks of old, is being made by Samsung and should be out &#8220;later this spring.&#8221; Unlike the Danger-based models, though, this Sidekick has a touch screen. Plus, since it is Android inside, there are access to all the usual apps and services that one would expect. T-Mobile didn&#8217;t announce how much people can expect to pay for the new Sidekick.</p>
<p>Although the T-Mobile&#8217;s support of the Danger-based Sidekicks has been waning for years&#8211;and dropped precipitously after a <a href="http://digitaldaily.allthingsd.com/20091012/sidekick/">major server failure in 2009</a>, the company said the brand has remained strong and kept a loyal following.</p>
<p>&#8220;It was kind of a no-brainer for us to bring it back,&#8221; said Joe Fernandez, the product manager for the new Sidekick.</p>
<p>T-Mobile said it spent a long time researching what attributes defined the Sidekick as well as which of its quirks were just a bit too quirky. As with past Sidekicks, the device features a unique pop-open screen and large five-line Qwerty keyboard. Also retained, though tweaked a bit for Android is the dedicated &#8220;jump&#8221; button for moving between applications. Out, though, is the color-changing mood-light scroll wheel that cycled through different colors when a call came in.</p>
<p>As with past Sidekicks, a key feature is the device&#8217;s messaging capabilities. While early Sidekicks focused on instant messaging, this time around, the focus is on social networks and text messaging&#8211;including built-in Twitter and Facebook connections and group text messaging added to the main texting program. Although this Sidekick has far fewer cloud services than the Danger-based models, T-Mobile does plan to offer a program for viewing and sending text messages on the Web.</p>
<p>From a hardware perspective, the Sidekick 4G is similar to Samsung&#8217;s Galaxy S models, paking a 1GHz Samsung Hummingbird processor along with a front-facing VGA camera for video chat and a 3 megapixel rear camera. (For those that can remember all the way back to the original Sidekick, it had no built-in camera and an optional camera attachment could create photos about the size of a postage stamp.) The interface is similar to Samsung&#8217;s TouchWiz Android UI, but has some Sidekick-specific tweaks including keyboard shortcuts, custom ringtones and wallpapers.</p>
<p>T-Mobile is clearly aiming at the same younger demographic as were targeted by earlier Sidekicks, albeit with different features and services than in the past. In addition to building in apps for Twitter and Facebook, the Sidekick 4G has a means for updating social network status right from the notification screen and also integrates social contacts into the address book. The Sidekick will come in two colors, black and a pearl magenta and T-Mobile said it was too soon to say if this would be only the first in a new family of devices. Rather, T-Mobile said it wants to see how this initial Android model does before committing to future products. </p>
<p>The Sidekick 4G will also include T-Mobile&#8217;s <a href="http://mobilized.allthingsd.com/20110119/dont-read-this-while-driving-t-mobile-launches-safe-driving-app/">DriveSmart</a> and optional DriveSmart Plus software aimed at discouraging users from accessing their phones while driving.</p>
<p>While T-Mobile won&#8217;t guarantee it, officials say the company is hoping to have the Sidekick 4G ready for customers before it flips the lights off on the Danger servers at the end of May.</p>
<p>Below is a photo timeline of T-Mobile&#8217;s Sidekick line from the original black and white model from 2002 through the new 4G Android device announced on Monday. (Special thanks to ATD intern Erik Silk for putting this slideshow together.)</p>
<p> </p>
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		<title>T-Mobile Killing Off Microsoft's Danger Servers Ahead of Android-based Sidekicks</title>
		<link>http://allthingsd.com/20110228/t-mobile-killing-off-microsofts-danger-servers-ahead-of-android-based-sidekicks/</link>
		<comments>http://allthingsd.com/20110228/t-mobile-killing-off-microsofts-danger-servers-ahead-of-android-based-sidekicks/#comments</comments>
		<pubDate>Tue, 01 Mar 2011 05:00:38 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Andy Rubin]]></category>
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		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=4443</guid>
		<description><![CDATA[After May 31, owners of the once-hip smartphones will find themselves proud owners of a cloud-based device without benefit of said cloud. T-Mobile said it will offer tools to allow users to export all of their data and will make various offers to transition Sidekick owners to a new device.

The closure marks an unceremonious end to one of the first smartphones and also means the end to the last product on the market from Danger, a company that Microsoft spent $500 million to acquire back in 2008.]]></description>
			<content:encoded><![CDATA[<p>One of the first smartphones is headed for an unceremonious farewell.</p>
<p>T-Mobile announced on Monday that it plans to kill off the Microsoft Danger service that powers the current generation of Sidekick devices as it prepares to transition that brand to a series of new Android-based models. T-Mobile <a href="http://news.cnet.com/At-Hiptop-debut,-Danger-rolls-up-sleeves/2100-1041_3-960402.html">sold the first black and white Sidekicks back in 2002</a> and has been selling various evolutions of the youth-oriented mobile until as recently as last year.<br />
<img src="http://mobilized.allthingsd.com/files/2011/02/T-mobile-sidekick-250x270_1.png" alt="" title="T-mobile sidekick 250x270_1" width="200" height="216" class="alignright size-full wp-image-4457" /><br />
After May 31, though, the Danger service will be unavailable. While not shocking, the move means that those with existing Sidekicks will soon have devices that not only are shaped like a bar of soap, but have about as much smartphone capability as a wedge of Irish Spring.</p>
<p>You see, the Sidekick wasn&#8217;t just a smartphone, but it was a cloud powered one at that. As a result, nearly all of the device&#8217;s capabilities require a connection to Microsoft&#8217;s servers (Microsoft <a href="http://news.cnet.com/8301-13860_3-9868954-56.html?tag=mncol;txt">bought Danger back in 2008</a>). That means that once the servers are shut down, the phones will only be able to make calls and send and receive text messages.</p>
<p>T-Mobile said it will provide various unspecified offers ahead of that date to help current Sidekick owners move to a new device. It will also offer Web tools on its myT-Mobile.com Web Site to allow customers to export contacts, photos, calendar info and other data from the Danger service.</p>
<p>&#8220;We&#8217;re working with our Sidekick customers to help make that transition easy,&#8221; spokesman Tom Harlin told <strong>Mobilized</strong>.</p>
<p>The demise of the Danger-based Sidekick line has been coming for some time. Its fate was probably sealed after <a href="http://digitaldaily.allthingsd.com/20091012/sidekick/">a massive outage in the fall of 2009</a> that left many users without access to their data for weeks.</p>
<p>For itself, T-Mobile has said it plans to keep the Sidekick brand around, but will base future models around Google&#8217;s Android operating system. T-Mobile hasn&#8217;t offered much in the way of details, but did promise in January <a href="http://mobilized.allthingsd.com/20110120/lacking-an-iphone-scrappy-t-mobile-promises-to-stay-aggressive-in-2011/">that the first Android Sidekick devices would arrive this spring</a> and will tap into the company&#8217;s fastest network. (T-Mobile has posted a <a href="http://sidekick.t-mobile.com/">teaser page</a> on its Sidekick Web site.) The switch is somewhat fitting, given that the co-founder of Danger, Google&#8217;s Andy Rubin, is also the father of Android.</p>
<p>T-Mobile pitched the move as just the standard lifecycle of a product.</p>
<p>&#8220;It&#8217;s just a natural order of products to be replaced with newer technology as technology evolves,&#8221; Harlin said. </p>
<p>However, the move highlights the illusory nature of cloud-based devices. Sure, T-Mobile can&#8217;t take away the Sidekick you bought, but by shutting down the servers, the product is quite literally a shell of its former self.</p>
<p>Harlin said that the decision to shut down the Danger servers was made jointly by T-Mobile and Microsoft, but declined to say what specifically was prompting the shutdown or elaborate on how much it would have cost to keep the service running for existing Sidekick users.</p>
<p>Microsoft and Verizon made a similar move to pull the plug on the Kin service after <a href="http://news.cnet.com/8301-13860_3-20009336-56.html">killing that ill-fated product</a>, though the Kin had only been on the market for a few weeks and less than 10,000 of the devices had been sold.</p>
<p>The end of the line for the Sidekick also means that Microsoft is effectively out of the business it acquired with its $500 million purchase of Danger. While it will surely argue that some fragments of the technology have made it into Windows Phone 7, most of the Danger team was focused on building the Kin and didn&#8217;t transfer over to the Windows Phone team until that product was nearly finished.</p>
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		<title>Lacking an iPhone, Scrappy T-Mobile Promises to Stay Aggressive in 2011</title>
		<link>http://allthingsd.com/20110120/lacking-an-iphone-scrappy-t-mobile-promises-to-stay-aggressive-in-2011/</link>
		<comments>http://allthingsd.com/20110120/lacking-an-iphone-scrappy-t-mobile-promises-to-stay-aggressive-in-2011/#comments</comments>
		<pubDate>Thu, 20 Jan 2011 18:52:52 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
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		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=2762</guid>
		<description><![CDATA[Okay, call it a comeback. The perennial fourth-place U.S. carrier says it hopes to start growing again soon, possibly this year, and hopes to boost its revenue by $3 billion by 2014.

At an investor event in New York on Thursday, T-Mobile said it also hopes to cut costs and reduce subscriber churn, while at the same time offering the best deal on wireless data costs.]]></description>
			<content:encoded><![CDATA[<p>With shades of Avis&#8217;s old &#8220;We try harder&#8221; campaign, No. 4 U.S. carrier T-Mobile said on Thursday it will claw its way up in the market with aggressive pricing and new product launches.<br />
<img src="http://mobilized.allthingsd.com/files/2011/01/avisbuttoncolor-275x252.gif" alt="" title="avisbuttoncolor" width="200" height="183" class="alignright size-medium wp-image-2770" /><br />
At a meeting with investors in New York, the company said it aims to cut the rate of customer churn and return to growth as early as this year. Among its financial goals are to increase U.S. revenue by $3 billion by 2014 while at the same time shaving a further $1 billion in costs.</p>
<p> &#8220;T-Mobile is ideally positioned to grow in the expanding U.S. market with the mobile Internet, if possible to a disproportionately large extent,&#8221; T-Mobile Group CEO Rene Obermann said in a statement issued by parent company Deutsche Telekom. &#8220;Philipp Humm and his team have a broad-based strategy to put T-Mobile USA back on course for growth.&#8221;</p>
<p>Among its plans are to offer the most competitive data rates while also <a href="http://mobilized.allthingsd.com/20110106/t-mobile-wants-you-to-know-it-is-speeding-up-its-network-too/">introducing a faster version of its HSPA+ network</a>, the one T-Mobile bills as America&#8217;s largest 4G network. Lacking an iPhone to offer, T-Mobile has been <a href="http://mobilized.allthingsd.com/20101223/t-mobiles-ces-plans-lots-of-android-some-tablets-and-a-faster-network/">running a pointed ad campaign poking fun at AT&#038;T</a> and, <a href="http://mobilized.allthingsd.com/20110112/t-mobile-to-verizon-congrats-on-the-iphone-now-well-make-fun-of-you-too/">more recently, also at Verizon</a>.</p>
<p>T-Mobile also hopes to boost its fortunes by increasing sales efforts to businesses and allowing other carriers&#8211;so-called MVNOs&#8211;to sell services on its network.</p>
<p>The company reiterated its plans to eventually move to a Long-Term Evolution network (the same technology being adopted by Verizon and AT&#038;T). However T-Mobile said this will &#8220;probably not be for a few years.&#8221;</p>
<p>While T-Mobile spoke to the business and technical hurdles associated with moving too quickly to LTE, it also acknowledged the other big stumbling block&#8211;it lacks enough spectrum to do so.</p>
<p>&#8220;Deutsche Telekom is exploring various options to acquire additional spectrum and reduce the gap regarding economies of scale compared with its larger competitors, including partnering with other companies,&#8221; T-Mobile said.</p>
<p>T-Mobile also announced the Samsung Galaxy S 4G and said it would bring back the Sidekick brand with a 4G, Android-based device to be introduced in the spring.</p>
]]></content:encoded>
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		<title>ATD Adds Tricia Duryee (Who Will Add It All Up for Our Readers)</title>
		<link>http://allthingsd.com/20101025/tricia-duryee-hired-at-allthingsd/</link>
		<comments>http://allthingsd.com/20101025/tricia-duryee-hired-at-allthingsd/#comments</comments>
		<pubDate>Mon, 25 Oct 2010 13:42:49 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/20101025/tricia-duryee-hired-at-allthingsd/</guid>
		<description><![CDATA[And the hit reporters/bloggers keep on coming at All Things Digital.

Today, we are honored to add Tricia Duryee to the staff of our site, where she will be covering commerce, online payments, gaming and more.

In other words: She'll show us the money.

Or not, in some cases.]]></description>
			<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/10/TriciaDuryee_headshot2-219x300.jpg" alt="" title="TriciaDuryee_headshot2" width="219" height="300" class="alignright size-medium wp-image-36109" /></p>
<p>And the hit reporters/bloggers keep on coming at <strong>All Things Digital</strong>.</p>
<p>Today, we are honored to add Tricia Duryee to the staff of our site, where she will be covering commerce, online payments, gaming and more.</p>
<p>In other words: She&#8217;ll show us the money.</p>
<p>Or <em>not</em>, in some cases.</p>
<p>The broad commerce beat is important to <strong>ATD</strong>, as we focus on what we think is another key space on the Web&#8211;a topic that straddles retail, mobile, social and virtual, as companies old and new try to come up with sustainable business models online.</p>
<p>While Amazon and eBay, as well as new upstarts such as Groupon and Square, are the obvious candidates for Tricia&#8217;s coverage, how commerce is innovating on the Internet is a wider-ranging story we aim to cover closely.</p>
<p>And Tricia is just the kind of superb beat reporter we were looking for to pioneer the coverage for us.</p>
<p>She comes to <strong>ATD</strong> from her recent job as Editor of mocoNews.net, an online site dedicated to covering the wireless industry. MocoNews is a sister publication of paidContent.org, and both are owned by the Guardian News &#038; Media.</p>
<p>Tricia joined mocoNews in February 2008 and has written about how the Apple iPhone has changed the cell phone industry, how ringtones are giving way to mobile TV and how the carriers are building out the next-generation of networks.</p>
<p>Prior to mocoNews, Tricia spent eight years at the Seattle Times. In her first five years, she covered venture capital and Seattle&#8217;s start-up scene.</p>
<p>And, in her final three years, she wrote about the regional wireless industry, which included stories such as Cingular&#8217;s $41 billion acquisition of AT&#038;T and how T-Mobile&#8217;s Sidekick was a must-have among celebrities, including NBA All-Stars such as Ray Allen.</p>
<p>The Seattle native attended the University of Oregon, where she received a degree in journalism and a minor in business.</p>
<p>Tricia is located in Seattle still, in a 102-year-old house, with a 10-year-old dog and a more recent husband.</p>
<p>We&#8217;re also thrilled Tricia is reporting from there and hope she&#8217;ll give our readers a flavor of what&#8217;s going on in tech in the Pacific Northwest, which is one of the key digital hubs in the U.S.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ATD Adds Tricia Duryee (Who Will Add It All Up for Our Readers)</title>
		<link>http://allthingsd.com/20101025/atd-adds-tricia-duryee-who-will-add-it-all-up-for-our-readers/</link>
		<comments>http://allthingsd.com/20101025/atd-adds-tricia-duryee-who-will-add-it-all-up-for-our-readers/#comments</comments>
		<pubDate>Mon, 25 Oct 2010 12:42:48 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=36108</guid>
		<description><![CDATA[And the hit reporters/bloggers keep on coming at All Things Digital.

Today, we are honored to add Tricia Duryee to the staff of our site, where she will be covering commerce, online payments, gaming and more.

In other words: She'll show us the money.

Or not, in some cases.]]></description>
			<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/10/TriciaDuryee_headshot2-219x300.jpg" alt="" title="TriciaDuryee_headshot2" width="219" height="300" class="alignright size-medium wp-image-36109" /></p>
<p>And the hit reporters/bloggers keep on coming at <strong>All Things Digital</strong>.</p>
<p>Today, we are honored to add Tricia Duryee to the staff of our site, where she will be covering commerce, online payments, gaming and more.</p>
<p>In other words: She&#8217;ll show us the money.</p>
<p>Or <em>not</em>, in some cases.</p>
<p>The broad commerce beat is important to <strong>ATD</strong>, as we focus on what we think is another key space on the Web&#8211;a topic that straddles retail, mobile, social and virtual, as companies old and new try to come up with sustainable business models online.</p>
<p>While Amazon and eBay, as well as new upstarts such as Groupon and Square, are the obvious candidates for Tricia&#8217;s coverage, how commerce is innovating on the Internet is a wider-ranging story we aim to cover closely.</p>
<p>And Tricia is just the kind of superb beat reporter we were looking for to pioneer the coverage for us.</p>
<p>She comes to <strong>ATD</strong> from her recent job as Editor of mocoNews.net, an online site dedicated to covering the wireless industry. MocoNews is a sister publication of paidContent.org, and both are owned by the Guardian News &#038; Media.</p>
<p>Tricia joined mocoNews in February 2008 and has written about how the Apple iPhone has changed the cell phone industry, how ringtones are giving way to mobile TV and how the carriers are building out the next-generation of networks.</p>
<p>Prior to mocoNews, Tricia spent eight years at the Seattle Times. In her first five years, she covered venture capital and Seattle&#8217;s start-up scene.</p>
<p>And, in her final three years, she wrote about the regional wireless industry, which included stories such as Cingular&#8217;s $41 billion acquisition of AT&#038;T and how T-Mobile&#8217;s Sidekick was a must-have among celebrities, including NBA All-Stars such as Ray Allen.</p>
<p>The Seattle native attended the University of Oregon, where she received a degree in journalism and a minor in business.</p>
<p>Tricia is located in Seattle still, in a 102-year-old house, with a 10-year-old dog and a more recent husband.</p>
<p>We&#8217;re also thrilled Tricia is reporting from there and hope she&#8217;ll give our readers a flavor of what&#8217;s going on in tech in the Pacific Northwest, which is one of the key digital hubs in the U.S.</p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Microsoft&#039;s New Mobile Phone Software Is Coming (and Its &quot;Project Pink&quot; Still Lives)&#8211;But Should It Just Give Up and Buy RIM?</title>
		<link>http://allthingsd.com/20100208/microsofts-new-mobile-phone-software-is-coming-and-its-project-pink-still-lives-but-should-it-just-give-up-and-buy-rim/</link>
		<comments>http://allthingsd.com/20100208/microsofts-new-mobile-phone-software-is-coming-and-its-project-pink-still-lives-but-should-it-just-give-up-and-buy-rim/#comments</comments>
		<pubDate>Mon, 08 Feb 2010 17:06:19 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=24143</guid>
		<description><![CDATA[Next week at the Mobile World Congress in Barcelona, Microsoft is likely to unveil Windows Mobile 7, the new version of its mobile operating system, trying to create some excitement around its foundering mobile strategy.

"Foundering" is probably kind, given the innovative strides both Google and Apple have made in the smartphone arena in recent years by comparison.

So is a new mobile OS--along with "Project Pink," to create a new Microsoft-made device--going to cut it? Or should the tech giant buy its way back into the game?]]></description>
			<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/02/2_1-275x286.jpg" alt="" title="2_1" width="275" height="286" class="alignright size-medium wp-image-24145" /></p>
<p>Next week at the Mobile World Congress in Barcelona, Spain, Microsoft is likely to unveil Windows Mobile 7, the new version of its mobile operating system, trying to create some excitement around its foundering mobile strategy.</p>
<p>&#8220;Foundering&#8221; is probably kind, given the innovative strides both Google (GOOG) and Apple (AAPL) have made in the smartphone arena in recent years by comparison.</p>
<p>That&#8217;s why rumors about the various attributes of the new mobile OS escalated again after Microsoft (MSFT) CFO Peter Klein noted at the company&#8217;s <a href="http://kara.allthingsd.com/20100128/microsoft-second-quarter-earnings-call/">most recent earnings call</a>: &#8220;As we have been saying from a product perspective, we are working very hard on the next version of Windows Mobile&#8230;we will be talking more about that in Barcelona in a few weeks.&#8221;</p>
<p>The most prominent of those rumors is that the new OS morphs into a kind of &#8220;ZunePhone,&#8221; incorporating functionality from the software of Microsoft&#8217;s digital music player.</p>
<p>And as one hand does software, Microsoft has also been doing the smartphone equivalent of a Long March with its &#8220;Project Pink,&#8221; the long anticipated multimedia touchscreen device that has been in development for a while by its Premium Mobile Experiences group.</p>
<p>That team is apparently hidden away in a Seattle office&#8211;as opposed to its nearby Redmond, Wash., HQ&#8211;and still includes some employees from Danger, the iconic company that designed the once-popular Sidekick mobile phone and was bought by Microsoft in 2008 for $500 million.</p>
<p>There, both Microsoft-designed hardware and software are being created, with some sort of device to come out this year, sources said, despite persistent rumors that the whole project would be scotched.</p>
<p>The hope&#8211;when the tech giant finally does end this very long gestation&#8211;is that it can finally get some traction in the increasingly important smartphone space, which is dominated by Apple&#8217;s iPhone and, farther behind, phones using Google&#8217;s Android operating system.</p>
<p>While Microsoft tirelessly argues that Windows mobile software is on many more phones around the globe than that of competitors, the challenge is clear externally&#8211;and internally, if you listen carefully to the griping about the company&#8217;s mobile strategy, which one exec there recently admitted to me was an &#8220;embarrassment.&#8221;</p>
<p>Indeed, this is why Microsoft and its giant wallet might be better served by buying one of the big and more established telecom companies, such as Research in Motion (RIMM), Palm (PALM) or even&#8211;as another Microsoft exec said to me, &#8220;Why not?&#8221;&#8211;Nokia (NOK).</p>
<p>Nokia has a market cap of close to $50 billion, with RIM at close to $38 billion. And Palm? A paltry $1.74 billion. Microsoft&#8217;s current valuation is $246 billion, and the company has $40 billion in cash and marketable securities on hand.</p>
<p>While the purchase of Danger was pricey given how little it has yielded as yet, to do such a deal would send shock waves throughout the industry and&#8211;if it were Nokia or RIM, both of which are non-U.S.-based companies&#8211;change the game immediately.</p>
<p>And, in fact, many sources at Microsoft have told me that CEO Steve Ballmer has expressed interest in buying RIM many times (while also dismissing any interest in Palm).</p>
<p>Well, at least, Ballmer is thinking big. And he should, because mobile, which everyone knows is the key platform in the coming era of computing, will be all about getting&#8211;as the saying goes&#8211;big or getting out.</p>
]]></content:encoded>
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		<item>
		<title>Microsoft&#039;s Bing App Debuts on iPhone&#8211;So, When&#039;s the Android Version Coming? (Plus Screenshots!)</title>
		<link>http://allthingsd.com/20091215/microsofts-bing-app-debuts-on-iphone-so-whens-the-android-version-coming/</link>
		<comments>http://allthingsd.com/20091215/microsofts-bing-app-debuts-on-iphone-so-whens-the-android-version-coming/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 02:30:07 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=21990</guid>
		<description><![CDATA[Microsoft's feisty little search service, Bing, has finally made an iPhone app, which is now up at the Apple iTunes app store.

It's a sweet little irony, since Microsoft and Apple have been frenemies over the years.

But bowing to the power of the iPhone as the premier smartphone out there, Bing has to be on its platform if it wants to compete with Google and others in the mobile arena.

Click in for more screenshots.]]></description>
			<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2009/12/bing12.jpg"><img src="http://kara.allthingsd.com/files/2009/12/bing12-210x300.jpg" alt="bing12" title="bing12" width="210" height="300" class="alignright size-medium wp-image-22002" /></a></p>
<p>Microsoft&#8217;s feisty little search service, Bing, has finally made an iPhone app, which is <a href="http://itunes.apple.com/us/app/bing/id345323231?mt=8">now up at the Apple iTunes app</a> store.</p>
<p>Bing planned to show off the free application at a party thrown by its mobile team in San Francisco tonight, but BoomTown found it live on the site much earlier.</p>
<p>Information about the new app is <a href="http://www.bing.com/community/blogs/search/archive/2009/12/15/bing-for-mobile-comes-to-the-iphone.aspx">also now on Microsoft&#8217;s Bing blog here</a>.</p>
<p>The Bing app&#8217;s description at the iTunes Store says, &#8220;Make decisions and get where you need to go with Bing. See the Bing daily image and related trivia on the home screen. Search maps or the Web with your voice&#8211;even say an address. Use Image Search and flick through previews. Download Bing today to find stuff nearby and get there fast.&#8221;</p>
<p>A Bing PR email noted that key features of the app include a daily image from Bing.com; easy-to-access voice search; tips and tricks on the homepage; &#8220;Locate Me&#8221; functionality; and the ability to add pushpins, save locations and show multiple locations on a single map.</p>
<p>It&#8217;s all a sweet little irony, since Microsoft (MSFT) and Apple (AAPL) have been frenemies over the years.</p>
<p>But bowing to the power of the iPhone as the premier smartphone out there, Bing has to be on its ubiquitous platform if it wants to compete with Google (GOOG) and others in the mobile arena.</p>
<p>In related news, according to November data from comScore (SCOR), Bing&#8217;s market share rose to 10 percent. The growth is coming, apparently, from Microsoft&#8217;s new search partner, Yahoo (YHOO), rather than from Google.</p>
<p>Before all the hell-has-frozen-over jokes let loose, it should be noted that Microsoft already has some apps for the iPhone, such as the one for its Seadragon photo app, a Tag Reader app and various manual book apps.</p>
<p>And, while others have made apps that allow Microsoft&#8217;s popular software to work on the Apple device, it has yet to release one of its own, although sources said the company is working on them.</p>
<p>Microsoft has already made Bing apps for Windows phones, the BlackBerry from Research in Motion (RIMM), the Sidekick and select BREW-based devices on Verizon (VZ), as well as Bing mobile from a browser.</p>
<p>Company execs <a href="http://kara.allthingsd.com/20091202/liveblogging-bing-new-features-demo-no-donuts">recently showed off a spate of innovations for Bing</a>, including new mobile features, but not in an iPhone app.</p>
<p>But no matter how you look at it, the iPhone app is the big time.</p>
<p>Here are more screenshots of the app:</p>
<p><a href="http://kara.allthingsd.com/files/2009/12/bing21.jpg"><img src="http://kara.allthingsd.com/files/2009/12/bing21.jpg" alt="bing21" title="bing21" width="319" height="482" class="aligncenter size-full wp-image-22006" /></a></p>
<p><a href="http://kara.allthingsd.com/files/2009/12/bing31.jpg"><img src="http://kara.allthingsd.com/files/2009/12/bing31.jpg" alt="bing31" title="bing31" width="323" height="456" class="aligncenter size-full wp-image-22009" /></a></p>
<p><a href="http://kara.allthingsd.com/files/2009/12/bing41.jpg"><img src="http://kara.allthingsd.com/files/2009/12/bing41.jpg" alt="bing41" title="bing41" width="318" height="455" class="aligncenter size-full wp-image-22011" /></a></p>
<p><a href="http://kara.allthingsd.com/files/2009/12/bing51.jpg"><img src="http://kara.allthingsd.com/files/2009/12/bing51.jpg" alt="bing51" title="bing51" width="318" height="456" class="aligncenter size-full wp-image-22013" /></a></p>
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		<title>Succinctly Speaking With Steve Ballmer: Sidekick Fiasco &quot;Not Good&quot;</title>
		<link>http://allthingsd.com/20091020/sidekick-data-restore/</link>
		<comments>http://allthingsd.com/20091020/sidekick-data-restore/#comments</comments>
		<pubDate>Tue, 20 Oct 2009 19:07:40 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=27009</guid>
		<description><![CDATA[T-Mobile Sidekick users who lost their personal data in a humiliating server failure at Microsoft subsidiary Danger last week are today restoring their contact lists--but not much else at this point.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.morethings.com/fan/saturday_night_live/phil_hartman/succintly_speaking.htm"><img src="http://digitaldaily.allthingsd.com/files/2009/10/sidekickoutagebad.jpg" alt="sidekickoutagebad" title="sidekickoutagebad" width="250" height="188" class="alignright size-full wp-image-27011" /></a>T-Mobile Sidekick users who <a href="http://digitaldaily.allthingsd.com/20091012/sidekick/">lost their personal data in a humiliating server failure at Microsoft subsidiary Danger last week</a> are today restoring their contact lists&#8211;but not much else. With a tool provided on T-Mobile’s Web site, subscribers can view and restore their contacts as of Oct. 1. This is apparently the first phase of a <a href="http://www.microsoft.com/presspass/press/2009/oct09/10-20sidekick.mspx">multistep restoration process</a> that Microsoft promises will eventually include photographs, notes, to-do lists, marketplace data and high scores.</p>
<p>Again, nice to hear this talk of a full data restoration after T-Mobile’s warning that all personal data had been permanently lost. Clearly, Microsoft (MSFT) is doing everything in its power to remedy the issue, which has led many to question the company’s protocols for redundancy and server failure, and beyond these, whether the software giant can even be trusted to safeguard user data. As Microsoft CEO Steve Ballmer told Network World, the Sidekick fiasco was  <a href="http://www.networkworld.com/news/2009/101909-microsoft-balmer-sidekick.html">&#8220;not good.&#8221;</a></p>
<p>&#8220;It is something we are going to have to address and explain to customers, our method and process and quality approach and what went wrong in that case and how we are making sure that it does not happen again,&#8221; Ballmer said. &#8220;Non-Sidekick users, we are not earning their trust back but I think people are going to say, &#8216;Hey, look, show me what you are doing to insure this does not happen to me.&#8217;&#8221;</p>
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		<item>
		<title>Succinctly Speaking With Steve Ballmer: Sidekick Fiasco "Not Good"</title>
		<link>http://allthingsd.com/20091020/sidekick-data-restore-2/</link>
		<comments>http://allthingsd.com/20091020/sidekick-data-restore-2/#comments</comments>
		<pubDate>Tue, 20 Oct 2009 19:07:40 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<category><![CDATA[server failure]]></category>
		<category><![CDATA[Sidekick]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=27009</guid>
		<description><![CDATA[T-Mobile Sidekick users who lost their personal data in a humiliating server failure at Microsoft subsidiary Danger last week are today restoring their contact lists--but not much else at this point.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.morethings.com/fan/saturday_night_live/phil_hartman/succintly_speaking.htm"><img src="http://digitaldaily.allthingsd.com/files/2009/10/sidekickoutagebad.jpg" alt="sidekickoutagebad" title="sidekickoutagebad" width="250" height="188" class="alignright size-full wp-image-27011" /></a>T-Mobile Sidekick users who <a href="http://digitaldaily.allthingsd.com/20091012/sidekick/">lost their personal data in a humiliating server failure at Microsoft subsidiary Danger last week</a> are today restoring their contact lists&#8211;but not much else. With a tool provided on T-Mobile’s Web site, subscribers can view and restore their contacts as of Oct. 1. This is apparently the first phase of a <a href="http://www.microsoft.com/presspass/press/2009/oct09/10-20sidekick.mspx">multistep restoration process</a> that Microsoft promises will eventually include photographs, notes, to-do lists, marketplace data and high scores.</p>
<p>Again, nice to hear this talk of a full data restoration after T-Mobile’s warning that all personal data had been permanently lost. Clearly, Microsoft (MSFT) is doing everything in its power to remedy the issue, which has led many to question the company’s protocols for redundancy and server failure, and beyond these, whether the software giant can even be trusted to safeguard user data. As Microsoft CEO Steve Ballmer told Network World, the Sidekick fiasco was  <a href="http://www.networkworld.com/news/2009/101909-microsoft-balmer-sidekick.html">&#8220;not good.&#8221;</a></p>
<p>&#8220;It is something we are going to have to address and explain to customers, our method and process and quality approach and what went wrong in that case and how we are making sure that it does not happen again,&#8221; Ballmer said. &#8220;Non-Sidekick users, we are not earning their trust back but I think people are going to say, &#8216;Hey, look, show me what you are doing to insure this does not happen to me.&#8217;&#8221;</p>
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		<title>Weekend Update 10.17.09&#8211;Blogs, Drugs and Rock and Roll</title>
		<link>http://allthingsd.com/20091017/weekend-update-10-17-09%e2%80%94blogs-drugs-and-rock-and-roll/</link>
		<comments>http://allthingsd.com/20091017/weekend-update-10-17-09%e2%80%94blogs-drugs-and-rock-and-roll/#comments</comments>
		<pubDate>Sat, 17 Oct 2009 19:30:09 +0000</pubDate>
		<dc:creator>Drake Martinet</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=26810</guid>
		<description><![CDATA[For those about to rock, All Things Digital salutes you.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/cocaine-cd.jpg" alt="cocaine-cd" title="cocaine-cd" width="200" height="133" class="alignright size-full wp-image-26817" />For those about to rock, <strong>All Things Digital</strong> salutes you. The world of tech reporting may, at times, seem like all nerds and semiconductors. But on weeks like this one, the life of the tech journalist/blogger seems wilder than Keith Moon at Mardi Gras. Okay, maybe that’s an overstatement, but highlights from BoomTown this week feature tequila, cocaine, and a trip to The Strip, blogger style.</p>
<p>Kara and the Boomtown blog were in New York this week and started the party early with Bob Pittman&#8211;well known media and Web exec. Kara wasn’t dancing on the tables, but did admit that Pittman&#8217;s new venture, <a href="http://kara.allthingsd.com/20091016/its-another-tequila-start-up-bob-pittmans-new-venture/">a top-shelf tequila</a>, was plenty tasty. BoomTown went straight from the sauce to the nose candy in a <a href="http://kara.allthingsd.com/20091015/fords-social-media-guru-scott-monty-social-media-is-the-cocaine-of-the-communications-industry/">short interview with Ford’s (F) social media guru, Scott Monty</a>. While Monty might have been using cocaine as a metaphor for a new kind of marketing that changes consumption of all other marketing, Weekend Update gets his subtext. As if BoomTown didn’t have enough hardcore &#8220;cred,&#8221; Kara headed off to fabulous Las Vegas for the annual meeting of the blogs at <a href="http://kara.allthingsd.com/20091016/what-happens-in-vegas-doesnt-stay-in-vegas-kara-visits-blog-world-expo/">BlogWorld</a>. Nothing that happens in Vegas this weekend will stay there&#8211;not with thousands of bloggers roaming the Strip in search of a new meme to latch on to.</p>
<p>Digital Daily trapped a Snow Leopard early in the week. John reported on <a href="http://digitaldaily.allthingsd.com/20091013/snow-leopard-glitch/">Apple’s (APPL) admission that the Snow Leopard version of OS X occasionally overdelivers on its promise to free-up disk space</a>. In certain circumstances, the furry filcher can sneak in and make off with all your user data.  If it was<a href="http://digitaldaily.allthingsd.com/20091012/danger-will-robinson-do-not-approach-the-sidekick/"> data loss</a> you were looking for though, no one beats the good folks at Danger who, up until recently, housed all kinds of personal data associated with the Sidekick line of smart phones. The Microsoft (MSFT) subsidiary permanently lost contact, calendar and other personal data associated with many accounts. Weekend Update thinks that Sidekick users were given fair warning, though; the company name is, after all, Danger.  John rounded out the week with something unusual&#8211;good economic news from the tech sector: <a href="http://digitaldaily.allthingsd.com/20091013/intel-profit-sales-beat-street/">Intel</a> (INTC), <a href="http://digitaldaily.allthingsd.com/20091015/goog-earns/">Google</a> (GOOG), <a href="http://digitaldaily.allthingsd.com/20091015/ibm-beats-forecasts/">IBM</a> (IBM) and <a href="http://digitaldaily.allthingsd.com/20091016/amd-2/">AMD</a> (AMD) were all feeling a little more flush than their prognosticators had predicted, each beating their admittedly dismal forecasts by at least a little.</p>
<p>MediaMemo followed up on some important stories, beginning the week with <a href="http://mediamemo.allthingsd.com/20091013/twitter-tackles-spam-and-sets-its-sights-on-bigger-challenges-take-a-guess/">Twitter’s spam problem</a>. Peter reported that the Web’s biggest microblogging pipeline updated its tools for trapping the flotsam and jetsam. Twitter is reportedly in talks with several leading search engines that want to feed on all that delicious real-time data. Peter also updated the readers on the tough times over at Condé Nast. This round of cuts was a little closer to the magazine publisher’s crown jewels than last week’s cuts and closings, with the<a href="http://mediamemo.allthingsd.com/20091014/condes-cuts-come-to-vogue/"> layoff of at least six staffers from Vogue</a>. Peter closed out the week with a <a href="http://mediamemo.allthingsd.com/20091016/dear-ftc-is-this-the-kind-of-thing-you-want-me-to-disclose/">cheeky little open letter to the Federal Trade Commission</a>. He asked some important questions regarding the FTC&#8217;s recent obsession with bloggers and disclosure. He seems to think that most serious bloggers don’t like to sell their credibility for tiny discounts to obscure events.</p>
<p>Walt and Katie were all over Windows 7 this week, with help on all fronts for those making &#8220;the switch.&#8221; Before he got to that, though, Walt spent some personal tech time with some <a href="http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/">supersmart phones</a>. He elevated Motorola’s (MOT) CLIQ and RIM’s (RIMM) BlackBerry Storm2 to the level of potential iPhone killer and praised their updated features and power as mobile computers rather than simply phones. <a href="http://mailbox.allthingsd.com/20091014/mossbergs-mailbox-14/">Mossberg&#8217;s Mailbox</a> heralded the beginning of the Windows 7 flood and was chock full of questions about upgrading and replacing some of the functionality that was built into Vista. The Great One also offered thoughts on installing Windows 7 on a virtual machine running in OS X, but couldn’t speak to the boot camp option until Apple releases more info…and the proper drivers.</p>
<p><a href="http://solution.allthingsd.com/20091013/safeguard-a-pcs-contents-in-an-upgrade/">Katie tested PC Mover from LapLink</a> as an all-in-one option for moving precious data to Windows 7. While she praised the $15 program’s efficiency, she thought it was a little sleazy that it also tried to get her to purchase other programs while it had her data in its clutches. All went well, and the moral of the story is that this one-trick pony upgrade assistant was worth the minimal price tag.</p>
<p>Breaking News: Weekend Update is getting intermittent reports that Kara may have been kidnapped from BlogWorld by a roving band of mommybloggers in white robes, all slowly chanting &#8220;mon-eh-tize&#8221; as they piled into their Honda minivans. They may or may not have sealed her into a 30 foot-wide, saucer-shaped balloon, which could be floating westward toward the Bay Area.</p>
<p>If we get her back, you can look forward to another fully staffed, fully loaded week at AllThingsD.</p>
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		<title>If the Sidekick Fiasco Is a &quot;Premium Mobile Experience,&quot; I’d Hate to See the Basic Version</title>
		<link>http://allthingsd.com/20091015/sidekick-2/</link>
		<comments>http://allthingsd.com/20091015/sidekick-2/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 13:17:15 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<category><![CDATA[data]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=26647</guid>
		<description><![CDATA[Good news for SideKick users bemoaning the backend server failure that wiped out their personal data--and those suing over it. Microsoft says it has recovered most of the data that it initially believed to be permanently lost.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/confidence.gif" alt="confidence" title="confidence" width="86" height="92" class="alignright size-full wp-image-26655" />Good news for SideKick users bemoaning <a href="http://digitaldaily.allthingsd.com/20091012/sidekick/">the back-end server failure that wiped out their personal data</a>&#8211;and <a href="http://news.cnet.com/8301-13860_3-10375240-56.html?tag=col1;post-4245">those suing over it</a>: Microsoft says it has recovered most of the data it initially believed to be permanently lost.</p>
<p>&#8220;We are pleased to report that we have recovered most customer data for those Sidekick customers whose data was affected by the recent outage,&#8221; <a href="http://www.microsoft.com/presspass/press/2009/oct09/10-15sidekick.mspx">Roz Ho, corporate VP of Microsoft’s ironically named Premium Mobile Experiences division, said in a letter to customers</a>.</p>
<p>&#8220;We plan to begin restoring users&#8217; personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible.&#8221;</p>
<p>That’s quite a change from what Microsoft (MSFT) said a few days ago when it warned that user data had  &#8220;almost certainly&#8221; been lost and that the likelihood of recovering it was &#8220;extremely low.&#8221; Still, it’s clearly the best outcome for a bad situation.</p>
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		<title>If the Sidekick Fiasco Is a "Premium Mobile Experience," I’d Hate to See the Basic Version</title>
		<link>http://allthingsd.com/20091015/sidekick-2-2/</link>
		<comments>http://allthingsd.com/20091015/sidekick-2-2/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 13:17:15 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<category><![CDATA[customer data]]></category>
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		<category><![CDATA[Roz Ho]]></category>
		<category><![CDATA[Sidekick]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=26647</guid>
		<description><![CDATA[Good news for SideKick users bemoaning the backend server failure that wiped out their personal data--and those suing over it. Microsoft says it has recovered most of the data that it initially believed to be permanently lost.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/confidence.gif" alt="confidence" title="confidence" width="86" height="92" class="alignright size-full wp-image-26655" />Good news for SideKick users bemoaning <a href="http://digitaldaily.allthingsd.com/20091012/sidekick/">the back-end server failure that wiped out their personal data</a>&#8211;and <a href="http://news.cnet.com/8301-13860_3-10375240-56.html?tag=col1;post-4245">those suing over it</a>: Microsoft says it has recovered most of the data it initially believed to be permanently lost.</p>
<p>&#8220;We are pleased to report that we have recovered most customer data for those Sidekick customers whose data was affected by the recent outage,&#8221; <a href="http://www.microsoft.com/presspass/press/2009/oct09/10-15sidekick.mspx">Roz Ho, corporate VP of Microsoft’s ironically named Premium Mobile Experiences division, said in a letter to customers</a>.</p>
<p>&#8220;We plan to begin restoring users&#8217; personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible.&#8221;</p>
<p>That’s quite a change from what Microsoft (MSFT) said a few days ago when it warned that user data had  &#8220;almost certainly&#8221; been lost and that the likelihood of recovering it was &#8220;extremely low.&#8221; Still, it’s clearly the best outcome for a bad situation.  </p>
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		<title>Cisco Swallows Starent</title>
		<link>http://allthingsd.com/20091013/cisco-swallows-starent/</link>
		<comments>http://allthingsd.com/20091013/cisco-swallows-starent/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 16:00:30 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=26540</guid>
		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=E2F3C4AC-3F8F-43C9-A8BD-CA74D515C9CA&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={E2F3C4AC-3F8F-43C9-A8BD-CA74D515C9CA}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Danger Will Robinson! Do Not Approach the Sidekick!</title>
		<link>http://allthingsd.com/20091012/danger-will-robinson-do-not-approach-the-sidekick/</link>
		<comments>http://allthingsd.com/20091012/danger-will-robinson-do-not-approach-the-sidekick/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 23:23:46 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[backups]]></category>
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		<category><![CDATA[server failure]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=26483</guid>
		<description><![CDATA[A quick update on the Microsoft/Danger Sidekick fiasco. T-Mobile has pulled its Sidekick handsets off the market following a back-end server failure that resulted in many users losing their personal data. Surf over to the carrier’s Web site and you’ll find that it now lists the entire Sidekick line of devices as "temporarily out of stock." Not that you’d want one anyway.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/drballmer-250x285.jpg" alt="drballmer" title="drballmer" width="250" height="285" class="alignright size-medium wp-image-26482" />A quick update on the <a href="http://digitaldaily.allthingsd.com/20091012/sidekick/">Microsoft/Danger Sidekick fiasco</a>.</p>
<p>T-Mobile has <a href="http://news.cnet.com/8301-13860_3-10372921-56.html?tag=newsLeadStoriesArea.1">pulled its Sidekick handsets off the market</a> following a back-end server failure that resulted in many users losing their personal data.   Surf over to the carrier’s Web site and you’ll find that it now lists the entire Sidekick line of devices as &#8220;temporarily out of stock.&#8221;   Evidently, T-Mobile would prefer to resolve the current service issues before it resumes selling the Sidekick&#8211;not that anyone would buy one right now anyway.</p>
<p>Microsoft (MSFT) and T-Mobile still haven’t explained why the server failure occurred and more importantly, why they don’t have a backup of lost user data. Meanwhile, speculation is mounting that the failure was caused by an attempted <a href="http://www.appleinsider.com/articles/09/10/12/microsofts_sidekick_pink_problems_blamed_on_dogfooding_and_sabotage.html">storage area network transition without contingency plans</a>.</p>
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		<title>Microsoft/Danger. Enough Said.</title>
		<link>http://allthingsd.com/20091012/sidekick/</link>
		<comments>http://allthingsd.com/20091012/sidekick/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 11:00:22 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=26391</guid>
		<description><![CDATA[In the canon of Microsoft cock-ups, this may be the most humiliating. A server failure at the company’s Danger subsidiary has wiped out the personal data of a large number of T-Mobile Sidekick users and despite its best efforts Microsoft cannot seem to get it back.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/DANGERSIDEKICK.jpg" alt="DANGERSIDEKICK" title="DANGERSIDEKICK" width="200" height="147" class="alignright size-full wp-image-26393" />In the canon of Microsoft cock-ups, this may be the most humiliating: A server failure at the company&#8217;s Danger subsidiary has <a href="http://www.engadget.com/2009/10/10/t-mobile-we-probably-lost-all-your-sidekick-data/">wiped out the personal data of a large number of T-Mobile Sidekick users</a> and despite its best efforts, Microsoft cannot seem to get the information back. You see, the Sidekick stores contacts, calendar entries, and other key data primarily on Danger’s servers, not locally. That’s a fine strategy when the information backed up in multiple redundancy RAID configurations. When it&#8217;s not, Microsoft has a recipe for disaster, as <a href="http://forums.t-mobile.com/tmbl/?category.id=Sidekick">this latest communication from T-Mobile to its customers illustrates</a>:</p>
<blockquote><p>&#8220;Regrettably, based on Microsoft/Danger&#8217;s latest recovery assessment of their systems, we must now inform you that personal information stored on your device&#8211;such as contacts, calendar entries, to-do lists or photos&#8211;that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low.&#8221;</p></blockquote>
<p>Microsoft (MSFT) hasn’t yet said what caused the failure, though <a href="http://www.hiptop3.com/archives/what-caused-the-sidekick-fail/">some speculate it was a bungled storage area network upgrade performed without backup</a>. Nor has the company said why it doesn’t have a copy of Sidekick user data (I’ve asked Microsoft for comment and will update here if and when one is offered).</p>
<p>There’s likely a reasonable explanation for the service disruption and server failure, but it’s hard to imagine one for unrecoverable data loss. Danger should have had a redundant backups of user data. Clearly, it didn’t, or if it did, they were abysmally unreliable. Either way, this is an ugly embarrassment for Danger and Microsoft and one that will probably cost them the trust of Sidekick users.</p>
<p>Sadly, Danger seems to have lived up to its name.</p>
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		<title>The Swiss Army Knife of Portable Videos</title>
		<link>http://allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</link>
		<comments>http://allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 22:50:04 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</guid>
		<description><![CDATA[RealPlayer SP grabs videos from the Web and converts and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, RealPlayer’s trio of talent make it like a digital Swiss army knife.]]></description>
			<content:encoded><![CDATA[<p>Every once in a while I watch an online video that&#8217;s good enough to send to a friend, share on Twitter and Facebook or save its URL so I can watch it again later. The final piece of the puzzle would be moving the video onto a mobile device to have it with me wherever I went.</p>
<p>Enter RealPlayer SP beta (<a href="http://realplayer.com">realplayer.com</a>), the latest in RealNetworks Inc.&#8217;s (RNWK) long line of media players that the company has churned out since 1995. RealPlayer SP—the SP stands for social and portable—is a free download that, once installed, grabs videos from the Web, converts them to the right format and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, the RealPlayer SP&#8217;s trio of talent makes it like a digital Swiss army knife.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=30C264FE-4D33-489A-A95C-579ABA5AB11A&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={30C264FE-4D33-489A-A95C-579ABA5AB11A}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>After using the RealPlayer for moving several videos of all kinds to an iPhone, BlackBerry Curve 8900 and Palm Pre, I felt like I had more control over my portable devices and the media they held. And the freedom of knowing that this player is compatible with almost anything—including Apple (AAPL) and Palm (PALM) devices, Research in Motion&#8217;s (RIMM) BlackBerrys, T-Mobile&#8217;s G1 and Sidekick, Nokia&#8217;s (NOK) N97 and certain basic cellphones—is a major plus.</p>
<h5 class="subhed">Behavior Problem</h5>
<p>My biggest problem with using the RealPlayer SP has to do with my own behavior. Most of the videos I watch online and share with friends are less than five minutes long. This means that grabbing, converting and transferring videos to a portable device using the RealPlayer SP—albeit a relatively quick process—could easily take more time than the length of the video, itself. And many of the longer videos that I would want to move to a BlackBerry or iPhone are copyright-protected and thus can&#8217;t be downloaded by the RealPlayer SP.</p>
<p>Another factor is that more devices now have their own built-in app stores for downloading content to the device, without plugging into a computer for transfers like with the RealPlayer SP. The iPod touch, for example, can now download movies, music videos and TV shows over Wi-Fi thanks to a recent $10 software upgrade.</p>
<h5 class="subhed">Mac Version Coming Soon</h5>
<p>The RealPlayer SP works only on Windows PCs right now; a Mac version is due out by the end of this year. Likewise, it doesn&#8217;t work on Apple&#8217;s Safari browser but does work on Firefox, Internet Explorer and Google&#8217;s (GOOG) Chrome browser; I used all three with success.</p>
<p>If you&#8217;re not interested in using the RealPlayer SP for transferring videos to portable devices, you can still use it for downloading videos, saving them onto your computer and sharing them with friends via Twitter, Facebook or email. Tiny icons representing each of these sharing options appear in-line beside freshly downloaded videos. I shared videos of last week&#8217;s Congressional Luau at the White House via Facebook and Twitter, but the icon to share videos via Twitter doesn&#8217;t automatically shrink URLs to fit into a tweet. I shrunk the URLs myself, but this took an extra step<sup>1</sup>.</p>
<p>And though I&#8217;ve mostly focused on the RealPlayer SP&#8217;s ability to grab, convert and transfer (RealNetworks calls these tools the Downloader feature in the player), it also works as its own media player or helps you discover new content.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" rel="lightbox" title=""><img src="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" width="360" height="240" style="float: none;" alt="" /></a><br />
<br />
RealPlayer SP Beta downloads, converts and transfers videos from the Web to a variety of portable devices.</div>
<p>A premium version called RealPlayer Plus SP is available for $40. Premium features include DVD burning, DVD playback (if your computer can&#8217;t play DVDs) and video conversion to a special format called h.264—though the free version performs these conversions for videos being moved to Apple devices.</p>
<p>I jumped around the Web visiting sites and playing videos, which prompted the RealPlayer SP to display a small &#8220;Download This Video&#8221; message above videos that aren&#8217;t copyright-protected. Downloading videos worked on most sites, including <a href="http://AllThingsD.com">AllThingsD.com</a>, <a href="http://Slate.com">Slate</a>, <a href="http://YouTube.com">YouTube</a>, Salon and CNET. As expected, I wasn&#8217;t so lucky with videos from the New York Times, BBC and Hulu, which hosts loads of TV shows and music videos. That&#8217;s because videos from these sites were copyright-protected and didn&#8217;t allow for downloading.</p>
<h5 class="subhed">A Glitch</h5>
<p>In one instance with a <a href="http://WSJ.com">WSJ.com </a>video, only the short ad that played before the video was downloaded, even though the download prompt indicated that the WSJ video was obtainable using RealPlayer SP. RealNetworks says this is a glitch it knows about and plans to correct.</p>
<p>The RealPlayer SP&#8217;s ability to download videos and transfer them to devices, rather than just copying them onto computers, forced me to be choosier about the videos that I downloaded due to the limited memory of the devices. Because of this, I wished the RealPlayer SP Downloader had a better built-in way to discover downloadable content. Currently, a link to something called the RealGuide pulls up suggestions, but I had a hard time finding clips there that I wanted to download. RealNetworks says it plans to improve the video-discovery process in the future, including adding things like YouTube keyword searches built right into the Downloader.</p>
<h5 class="subhed">The Downloader Window</h5>
<p>When I did find videos I liked, I clicked on the prompt to download the clip, found the clip in a tiny Downloader window, and chose to move the clip to a device (there&#8217;s a list of all available devices) or share it via Twitter, Facebook or email. Transfer times depend on the length of the video.</p>
<p>RealNetworks provides simple instructions on making sure your device is set to transfer when plugged in. For example, BlackBerrys must be set to mass-storage mode, Palm Pres should be set to USB mode and Apple devices synchronize with the iTunes library, where RealPlayer&#8217;s converted videos are sent for transferring to iPhones and iPods.</p>
<p>RealPlayer SP can be a real help when it comes to putting the content that you want on your portable device. Its ability to assist from start to finish—finding videos, converting and transferring them—saves time and avoids confusion. To succeed, RealPlayer SP needs to do a better job of helping people find worthwhile videos to transfer, or they&#8217;ll stop using it after just a few tries.</p>
<h5 class="subhed">Corrections and Amplifications</h5>
<p><sup>1</sup> Real Networks says its RealPlayer SP Beta&#8217;s Twitter video sharing capability has an automatic URL-shortening tool built in. This week&#8217;s Mossberg Solution product said the product lacked such a feature, because it never activated itself in our tests.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>A Kick Start to the Sidekick's Social Side</title>
		<link>http://allthingsd.com/20090505/a-kick-start-to-the-sidekicks-social-side/</link>
		<comments>http://allthingsd.com/20090505/a-kick-start-to-the-sidekicks-social-side/#comments</comments>
		<pubDate>Wed, 06 May 2009 00:14:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090505/a-kick-start-to-the-sidekicks-social-side/</guid>
		<description><![CDATA[The new Sidekick LX has a camera, 3G-connection and social-networking apps, but the absence of a touch screen is glaring for this expensive device.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re tired of the basic BlackBerry design (small keyboard with a small screen) or the iPhone design (a virtual keyboard on a large touch screen) you might prefer a device with a roomy physical keyboard that stays out of your way, hiding under a large screen until you need it. Over six years ago, a small company called Danger introduced just such a device, called the Sidekick.</p>
<p>Since then, Danger has been acquired by Microsoft Corp. (MSFT), and there have been many iterations of the Sidekick. This Monday, yet another version of the Sidekick will be released: the Sidekick LX. Its swing-out screen design hasn&#8217;t changed much over the years, but competitors have since produced several other devices that also have screens that move to reveal QWERTY keyboards &#8212; including the Google (GOOG) Android G1 phone, whose chief designer also helped create the Sidekick.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=E99F4038-087D-4C7A-B587-2BBE7BE2EF05&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={E99F4038-087D-4C7A-B587-2BBE7BE2EF05}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>This week, I tested the T-Mobile Sidekick LX to see how this old chestnut fared with some new polishing inside and out. It still bears the flashy, hip features that distinguished older Sidekicks, and newly integrated social-networking apps for Facebook, MySpace and Twitter enhance these traits. A Download Catalog works like Apple&#8217;s (AAPL) popular App Store by bringing games, apps, themes and sounds directly to the device.</p>
<p>But this Sidekick&#8217;s pricing doesn&#8217;t make much sense in our current recession: It will cost $250 after a mail-in rebate for new T-Mobile customers who sign up for a two-year contract; current T-Mobile customers who are eligible for an upgrade will pay $200 after the same discounts.</p>
<p>For $200, you could buy Apple&#8217;s iPhone or Research In Motion&#8217;s (RIMM) BlackBerry Storm, which both have touch screens and come with Microsoft Exchange support that synchronizes the device with corporate email accounts. (T-Mobile says the Sidekick LX should be able to get Exchange support from the device&#8217;s Download Catalog &#8220;in the coming months,&#8221; but wouldn&#8217;t be more specific.) The Sidekick also lacks Wi-Fi capability, which is also true for the BlackBerry Storm but not so for the iPhone, which works with 3G or Wi-Fi networks.</p>
<p>The absence of a touch screen is glaring on such an expensive device, especially one with a screen this large. It&#8217;s easy to imagine using a finger to flick and spin the Sidekick&#8217;s on-screen menu wheel, tapping on one to open it. Instead, you&#8217;re stuck using a trackball to repeatedly scroll through a crowded, 15-menu wheel.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP596_MOSSBE_G_20090505144921.jpg" rel="lightbox" title="Sidekick"><img src="http://online.wsj.com/public/resources/images/PJ-AP596_MOSSBE_G_20090505144921.jpg" width="300" height="200" style="float: none;" alt="Sidekick" /></a><br />
<br />
The T-Mobile Sidekick LX has the device&#8217;s traditional swing-out screen but is the thinnest Sidekick yet.</div>
<p>The LX is the thinnest Sidekick yet, but it still looked rather large lying next to my BlackBerry Curve 8300 and an iPhone; it measures 1.3 and 2.16 cubic inches larger than each, respectively. Compared with past Sidekicks, this one has a design that feels flatter thanks to a thin flip-out screen that smoothly blends into the device in its closed position. You have to lift up the nestled-in screen before it turns to flip out, and I found it a little harder to open with just a push of my left thumb.</p>
<p>The Sidekick LX, however, has some hearty extras including a generous 3.2-inch display, a 3G connection that makes it easy to use for quickly browsing the Web, built-in GPS and a 3.2-megapixel camera (like the BlackBerry Storm and new BlackBerry Curve 8900 cameras). It comes with a 1-gigabyte microSD card, but this memory card can be accessed only by pulling off the device&#8217;s back panel instead of via a card slot on the side.</p>
<p>I brought the Sidekick LX with me for a weekend in Boston and its good-quality camera came in handy as I wandered Copley Square and snapped photos of still-blooming tulips in bright colors. I signed into my Facebook and Twitter accounts, and updates from these networks flashed across the top of the screen in banner-like news flashes.</p>
<p>The Sidekick LX can play YouTube videos, and can record its own videos for uploading and sharing to Web sites. Its colorful screen has over twice the resolution of its predecessor and is 0.6-inch larger.</p>
<p>But a few awkward software designs left me scratching my head. After I uploaded a photo from the Sidekick LX to Facebook, I was left in the Facebook app, rather than my device&#8217;s photo album, where I started and wanted to be. MySpace updates are pushed to the Sidekick LX as they happen, but Facebook automatically updates only once an hour. Twitter can be set to check tweets as often as every five minutes, but, by default, it&#8217;s set to check only every 30 minutes &#8212; a glacial pace for Twitter fans.</p>
<p>I used the Download Catalog to buy a few apps, games and ringtones for my Sidekick, including a $6.99 game of &#8220;Who Wants to Be a Millionaire 2009&#8243;; a $2.99 flashlight app; and a $2.49 ringtone that played 15 seconds of Katy Perry&#8217;s song &#8220;Thinking of You.&#8221; T-Mobile says there are thousands of items in this catalog.</p>
<p>Calls placed and received on the Sidekick were remarkably clear-sounding to me and the friends I spoke with. Dialing numbers could be a little frustrating because, as was the case with former Sidekicks, you&#8217;ll need to open the flip-out screen to dial the number and then close it so you can hold the phone up to your ear. But most people will call friends in their address books and won&#8217;t need to use the number keypad.</p>
<p>The Sidekick&#8217;s 15 menus are simply too many to scroll through. I would prefer it if several categories were combined into one, such as Phone, myFaves (T-Mobile&#8217;s list of five friends you call), Phone Messaging and Address Book. Currently, these are listed as four separate menus. Simultaneously pressing the Sidekick&#8217;s Jump and Cancel buttons brings up a Quick Access view of recently opened menus and unread messages, and this eases navigation.</p>
<p>For its price, the Sidekick LX should be shipped with Microsoft Exchange already working, and all of its social-networking apps should have better updating capabilities. But most of all, the Sidekick&#8217;s big screen is just begging for multitouch in place of a trackball. If these features were part of the Sidekick LX 2009, it might be worth its price.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>Mark Cuban's Start-Up Investing Tips: Buy Now! Bonus Advice: How to Manage 5,000 Emails a Day</title>
		<link>http://allthingsd.com/20090115/mark-cubans-startup-investing-tips-buy-now-bonus-advice-how-to-manage-5000-emails-a-day/</link>
		<comments>http://allthingsd.com/20090115/mark-cubans-startup-investing-tips-buy-now-bonus-advice-how-to-manage-5000-emails-a-day/#comments</comments>
		<pubDate>Thu, 15 Jan 2009 18:55:44 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=3174</guid>
		<description><![CDATA[The billionaire investor explains why a recession is an excellent time to invest in start-ups--and how to manage a Gmail account that gets up to 5,000 messages a day. He's also got a request for Google CEO Eric Schmidt.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/01/cuban.jpg"><img class="alignright size-full wp-image-3178" title="cuban" src="http://mediamemo.allthingsd.com/files/2009/01/cuban.jpg" alt="" width="250" height="187" /></a>I spend a lot of time talking to start-up companies and start-up investors, and I hear two distinctly different schools of thought:</p>
<ol>
<li>Things are brutal! We&#8217;re about to see companies falling like flies this year as they run out of money. And those that are able to get money are getting it on terrible terms.</li>
<li>Things are great! We&#8217;re about to see companies falling like flies this year as they run out of money. Which means that the remaining ones will be worth investing in&#8211;at reasonable valuations.</li>
</ol>
<p>Put Mark Cuban in the second camp. More or less: The billionaire investor claims he&#8217;s never been that interested in valuations, period&#8211;just whether or not the companies he&#8217;s looking at can make money.</p>
<p><a href="http://mediamemo.allthingsd.com/20081117/how-to-shut-mark-cuban-up-sec-insider-trading-charges/">The SEC might argue with that</a>, but Cuban didn&#8217;t talk to me about that when I saw him last week at the Consumer Electronics Show, where he was promoting a <a href="http://mediamemo.allthingsd.com/20090109/mark-cuban-wants-to-know-if-youre-are-you-ready-for-some-football-in-3-d/">live 3-D broadcast of the BCS college football championship</a>.</p>
<p>He did explain his start-up investing philosophy, though. Key takeaway&#8211;if you&#8217;re pitching Cuban for an investment, don&#8217;t tell him that you plan on flipping your company.</p>
<p>Bonus advice from Cuban, who prominently posts his email address everywhere he can, and consequently gets 500 to 5,000 emails a day: How to manage a full inbox using Gmail and a Sidekick. He&#8217;s got some (off-color) advice for Google (GOOG) CEO Eric Schmidt, by the way: That kicks in around the 3:30 mark, if you&#8217;re interested.</p>
<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={7034087001}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></p>
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		<title>Android Invasion</title>
		<link>http://allthingsd.com/20080923/android-invasion/</link>
		<comments>http://allthingsd.com/20080923/android-invasion/#comments</comments>
		<pubDate>Tue, 23 Sep 2008 19:00:08 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=5554</guid>
		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1813573812}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></p>
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		<title>Google Android Phone: 3G, $179, Amazon MP3, App Store, 1GB, Copy and Paste</title>
		<link>http://allthingsd.com/20080923/google-android-phone-3g-179-amazon-mp3-app-store/</link>
		<comments>http://allthingsd.com/20080923/google-android-phone-3g-179-amazon-mp3-app-store/#comments</comments>
		<pubDate>Tue, 23 Sep 2008 15:24:43 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=5503</guid>
		<description><![CDATA[The first Android-powered handset debuted this morning at a T-Mobile launch event in New York. Manufactured by HTC, the G1 is largely as anticipated. Peter Chou, CEO of HTC describes it as “iconic,” but that’s being a bit generous, I think. In design, the device seems to borrow quite a bit from the T-Mobile Sidekick, and its touchscreen GUI clearly owes a thing or two to Apple’s iPhone.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2008/09/android-open.jpg" alt="" title="android-open" width="350" height="286" class='centered' class="aligncenter size-full wp-image-5511" />The <a href="http://googleblog.blogspot.com/2008/09/first-android-powered-phone.html">first handset to be powered by Google&#8217;s Android OS</a> debuted this morning at a T-Mobile launch event in New York. Manufactured by HTC, the G1 is largely as anticipated. Peter Chou, CEO of HTC describes it as &#8220;iconic,&#8221; but that&#8217;s being a bit generous, I think (&#8220The G1 won’t win any beauty contests with its Apple rival,&#8221; writes Walt Mossberg. &#8220;It’s stubby and chunky, nearly 30 percent thicker and almost 20 percent heavier than the iPhone.&#8221;)</p>
<p><a href="http://digitaldaily.allthingsd.com/files/2008/09/android_market.jpg"><img src="http://digitaldaily.allthingsd.com/files/2008/09/android_market-150x150.jpg" alt="" title="android_market" width="150" height="150" class="alignright size-thumbnail wp-image-5534" /></a>In design, the device seems to borrow quite a bit from T-Mobile&#8217;s Sidekick, and its touchscreen GUI owes a thing or two to Apple&#8217;s (AAPL) iPhone. Which makes perfect sense, since that&#8217;s <a href="http://technologizer.com/2008/09/23/tmobile-g1-vs-iphone/">the device it&#8217;s clearly intended to compete with</a>. The G1 will run on both 3G and Wi-Fi and be tethered to the T-Mobile (DT) network. It will come <a href="http://phx.corporate-ir.net/phoenix.zhtml?c=97664&#038;p=irol-newsArticle&#038;ID=1199842&#038;highlight=">preloaded with a version of Amazon&#8217;s MP3 store</a> and <a href="http://android-developers.blogspot.com/2008/08/android-market-user-driven-content.html">Android Market</a>, an application store similar to Apple&#8217;s App Store. And it will support and sync with the broad spectrum of Google (GOOG) apps&#8211;Google Talk, Google Calendar, etc. Its browser is something the dev team refers to as Chrome-Lite, a mobile version of <a href="http://digitaldaily.allthingsd.com/20080901/google-chrome-cliffsnotes-on-the-comic/">Google&#8217;s new Webkit-based Chrome browser</a>.</p>
<p>Oddly, the G1 has no built-in video player. Odder still, it has just 1GB of memory. <a href="http://www.dslreports.com/shownews/TMobile-G1-1GB-Monthly-Cap-97936">T-Mobile has helpfully outfitted it with a 1GB/month bandwidth cap, though</a>.</p>
<p><img src="http://digitaldaily.allthingsd.com/files/2008/09/g1.jpg" alt="" title="g1" width="324" height="236" class="aligncenter size-full wp-image-5504" /></p>
<p>The G1 supports PDFs and Microsoft Office documents as well. Email will be handled through Gmail; there is no Exchange support, though presumably, engineers developing for Android Market will fill that void in short order.</p>
<p>Oh, the device offers copy-and-paste functionality. <a href="http://digitaldaily.allthingsd.com/20080609/wwdc/">Hear that Apple</a>?</p>
<p>It will arrive at market Oct. 22. Price: a highly-subsidized $179.</p>
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		<title>Yahoo to Microsoft: Show Us the Money</title>
		<link>http://allthingsd.com/20080211/ddv20080211/</link>
		<comments>http://allthingsd.com/20080211/ddv20080211/#comments</comments>
		<pubDate>Mon, 11 Feb 2008 19:00:27 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<description><![CDATA[[ See post to watch video ]]]></description>
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		<title>Windows Mobile on the SideKick? Danger, Will Robinson! Danger!</title>
		<link>http://allthingsd.com/20080211/windows-mobile-on-the-sidekick-danger-will-robinson-danger/</link>
		<comments>http://allthingsd.com/20080211/windows-mobile-on-the-sidekick-danger-will-robinson-danger/#comments</comments>
		<pubDate>Mon, 11 Feb 2008 16:21:57 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[cellphone]]></category>
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		<description><![CDATA[Microsoft isn&#8217;t always unrequited in love. This morning the software giant said it had agreed to acquire Danger Inc., maker of T-Mobile&#8217;s SideKick smart phone, for an undisclosed sum. Why? &#8220;It completes the picture for us in terms of making the transition from just being on the business side of things to being on the [...]]]></description>
			<content:encoded><![CDATA[<p><img src='http://digitaldaily.allthingsd.com/files/2008/02/drballmer.jpg' class='centered' style="border: 1px solid #000;" alt='drballmer.jpg' />Microsoft isn&#8217;t always <a href="http://digitaldaily.allthingsd.com/20080211/yahoo-just-say-no/">unrequited in love</a>. This morning the software giant said <a href="http://www.microsoft.com/presspass/press/2008/feb08/02-11Acquisition.mspx">it had agreed to acquire Danger Inc.</a>, maker of <a href="http://gigaom.com/2008/02/11/holy-smokes-microsoft-buys-danger-maker-of-sidekick/">T-Mobile&#8217;s SideKick smart phone</a>, for an undisclosed sum.</p>
<p>Why?</p>
<p>&#8220;It completes the picture for us in terms of making the transition from just being on the business side of things to being on the consumer side of things,&#8221; <a href="http://news.bbc.co.uk/2/hi/technology/7239570.stm">said Robbie Bach,</a> Microsoft&#8217;s president of entertainment and devices.</p>
<p>Seems Microsoft really is serious about the consumer cellphone business after all. But what&#8217;s it going to do with Danger? <a href="http://weblogs.jupiterresearch.com/analysts/gartenberg/archives/2008/02/microsoft_buys_3.html">Said Jupiter analyst Michael Gartenberg</a>, &#8220;The SideKick had strong appeal as the anti-BlackBerry for younger audiences and it will be really interesting to see how MSFT integrates the technology, business model and overall device cachet to a culture more at home selling to enterprise CIOs than it is selling to rock stars.&#8221;</p>
<p>Could this be the beginning of <a href="http://www.foxnews.com/story/0,2933,295800,00.html">a Zune-based cellphone</a> ?</p>
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		<title>Trying Out the Latest Sidekick</title>
		<link>http://allthingsd.com/20060628/trying-latest-sidekick/</link>
		<comments>http://allthingsd.com/20060628/trying-latest-sidekick/#comments</comments>
		<pubDate>Wed, 28 Jun 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walt Mossberg and Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Product Reviews]]></category>
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		<category><![CDATA[Sharp Electronics Corp.]]></category>
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		<description><![CDATA[T-Mobile's Sidekick 3 might be worth buying in social circles where it's considered cool, but its poor phone, low-resolution screen and covered keyboard design left our reviewers unimpressed.]]></description>
			<content:encoded><![CDATA[<p>When it comes to cool hand-held devices, one always stands out in the crowd: the T-Mobile Sidekick. You may have seen photos of Hollywood stars posing with this device like an accessory, or maybe you&#8217;ve just seen someone using one and you caught yourself wondering what it was.</p>
<p>The Sidekick, built for T-Mobile by Sharp Electronics Corp., doesn&#8217;t look like most common hand-helds, such as the Palm Treo or RIM BlackBerry, which are designed with a screen and keyboard lined up under one another for convenient emailing, phone use and Web browsing. Instead, the Sidekick is meant to be held horizontally and its screen must be twisted out with a dramatic, eye-catching snap in order to use its hidden keyboard underneath. In closed-keyboard position, the device can be held up to your ear vertically to use as a phone.</p>
<p>This week, we tested the latest version of this trendy hand-held, the Sidekick 3. It will officially launch July 10 for $300 with a two-year contract from T-Mobile USA Inc., but is available just for current T-Mobile customers starting today for 12 days.</p>
<h5 class="subhed">Testing the Glam Factor</h5>
<p>The last edition of the Sidekick &#8212; Sidekick 2 &#8212; came out almost two years ago, and plenty of improvements have been made in this product category since then, so we were expecting exciting new things from this third edition. We had fun testing the glam factor of the Sidekick 3 this week, using it in clubs, bars and taxicabs with extra screen-twisting snaps just for effect. But while our new gadget earned plenty of approving glances from those in the know, the Sidekick 3 isn&#8217;t all it could be.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/PJ-AI062_pjMOSS_20060627195725.gif" alt="The Sidekick 3's most distinctive feature is its flip-out screen, but you can't dial phone numbers with the screen closed." height="160" width="250" /><br />The Sidekick 3&#8242;s most distinctive feature is its flip-out screen, but you can&#8217;t dial phone numbers with the screen closed.</div>
<p>Its new design is slightly more tapered than the chunky Sidekick 2, but that&#8217;s not saying much. Compared with the 0.45-inch thickness of the recently introduced Motorola Q, the Sidekick 3&#8242;s 0.86-inch depth isn&#8217;t anything remarkable. The more physically comparable Palm Treo 700p is 0.9 inches deep, but the Sidekick 3&#8242;s overall length outstretches the Treo by almost an inch, making it appear larger overall.</p>
<p>The Sidekick 3&#8242;s screen is generously sized at 2.62 inches diagonal, due in part to its horizontal layout. But the screen&#8217;s resolution is the same as it was on the Sidekick 2: a mushy 240&#215;160 pixels. Compared with screens on other devices that offer greater sharpness and brighter colors, the Sidekick 3&#8242;s screen is a definite downer.</p>
<p>While many of the latest smartphones use high-speed EV-DO data networks for zippy Web browsing, the Sidekick 3 only uses EDGE &#8212; a much slower technology. When we tried to pull up articles about the World Cup, it took us at least 30 or 40 seconds to load each Web site.</p>
<h5 class="subhed">New Trackball</h5>
<p>Four navigation buttons that dot each of the screen&#8217;s corners make it easy to get around to different areas on this device. We especially liked the Sidekick 3&#8242;s trackball, which replaced the Sidekick 2&#8242;s up/down wheel so as to enable scrolling in all four directions.</p>
<p>But we were disappointed and a little surprised that the Sidekick&#8217;s lousy phone function hasn&#8217;t been improved with this version. Because of this device&#8217;s flip-out screen, the keyboard and numeric keypad are hidden unless the screen is out. So you can&#8217;t dial a number with the screen closed. After opening the screen and dialing, you can flip the screen in again and hold the phone up to your ear, but this back-and-forth process is tiring.</p>
<p>You can call people in your Contacts list with the screen closed by selecting an icon on the screen, because you don&#8217;t need access to the keypad for that. But even this process is a bit clumsy compared with the speed-dial functions on standard cellphones.</p>
<p>A few more bells and whistles try to spice up the Sidekick 3. These include Bluetooth, a processor four times as fast as that of the Sidekick 2, and a 1.3-megapixel camera. We found the camera easy to use, and a special button positioned on the top right edge of our Sidekick 3 worked as an easy shortcut to use the camera on quick notice.</p>
<p>We easily emailed photos directly from our photo gallery, using the trackball and navigational buttons to pull up an email format before swinging the screen out to type an email address using the keyboard.</p>
<p>Instant messaging on the Sidekick 3 is well-done, as it was on the Sidekick 2. AOL Instant Messenger, MSN Messenger and Yahoo Messenger come with the device, and we chatted with friends on AIM with ease. The keyboard, though it&#8217;s hard to get to, is generously spread out and comfortable to use after typing messages for awhile.</p>
<p>The Sidekick 3 also has a built-in Mini-SD memory-card slot, but we had to call tech support to learn where it was located. This card slot is inconveniently located behind the back panel of the device, meaning you have to actually remove this panel &#8212; exposing the battery &#8212; in order to use the slot. For users who want to pop their memory cards in and out, this is a real hassle.</p>
<h5 class="subhed">Cutesy Extras</h5>
<p>If you&#8217;re desperate for cutesy extras, the Sidekick 3 is loaded with them. The trackball turns different colors to indicate waiting text messages, instant messages, email or voice mail, and a multitude of sounds chime from the device just for the fun of it. Seventeen cartoon icons come loaded onto the device for pairing up with the contacts in your address book if you don&#8217;t want to use an actual photo. Even the low-battery indicator on the Sidekick chimes in a way that sounds cute.</p>
<p>But at the end of the day, this device is still not up to par with its competitors. In social circles where it&#8217;s considered cool, it might be worth buying. And if you have a separate phone, you can use the Sidekick 3 as a data-only device, though that means paying for, and juggling, two gadgets.</p>
<p>But the Sidekick 3&#8242;s poor phone, low-resolution screen and covered keyboard design left us unimpressed, even if it might be trendy. Our advice? Impress your friends with technology that works better for you, the user.</p>
<ul>
<li>Email: <a href="mailto:MossbergSolution@wsj.com" rel="external">MossbergSolution@wsj.com</a></li>
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