AllThingsD » Siri

For Hire: Good Virtual Assistant for Android

Bonnie Cha — Thu, 24 May 2012 13:01:01 +0000

When the iPhone 4S first came out, one of its most talked-about features was Siri, the smartphone’s voice-controlled virtual assistant. The concept wasn’t new, but what made Siri special was that it understood everyday language and responded with contextual answers. Android phone users might have felt envious of Siri. But there’s no need to be jealous.

The upcoming Samsung Galaxy S III will come with its own Siri-like feature called S Voice, but for other Android phone owners, there are a number of virtual assistant apps available from the Google Play Store. I spent this past week testing two of them, Vlingo and Speaktoit Assistant, on the HTC One X from AT&T. The apps aren’t exclusive to Android. Vlingo first launched on BlackBerry in 2008, and also works with Symbian and Apple’s iOS mobile operating system. Meanwhile, Speaktoit began on Android in 2011, and now supports iOS, with a Windows Phone app arriving in June.

[ See post to watch video ]

Both of the Android apps are free and let you perform multiple tasks using voice commands. Speaktoit is more conversational, capable of using context to answer questions like Siri does, but it needs a bit of training to work with casual phrases, which Siri does without training. Vlingo, on the other hand, performs better, but lacks the ability to create calendar appointments, which is an important feature for a virtual assistant, thus tipping the scale in Speaktoit’s favor.

Of the two, Vlingo is definitely more of your no-nonsense personal assistant. It doesn’t offer any friendly banter; in fact, unless you press the Read button or turn on the SafeReader function to read incoming messages, it doesn’t talk back to you at all.

Vlingo’s list of abilities includes basic tasks, like dialing contacts, as well as more specialized requests, such as buying movie tickets. However, it seems to me that the app’s inability to create new appointments should be a key feature of a virtual assistant app.

This became especially clear over the past week as I was planning a surprise birthday party. In all the chaos, it would have been nice to create appointments with Vlingo. As it was, Vlingo didn’t understand the command “Create new appointment,” and searched the Web instead.

Vlingo says that while the ability to create appointments and alarms is a frequently requested feature, it does not have details about when this function might roll out.

This is an unfortunate drawback of an otherwise solid app, as Vlingo’s voice-recognition software was accurate from the start. When dictating messages, I appreciated that the app capitalized letters at the beginning of a sentence, inserted apostrophes where appropriate, and understood commands for adding text to the subject line. Speaktoit does not do any of this.

You can use Vlingo to update your Facebook status, send tweets, and check into Foursquare, as well. I sent a tweet using Vlingo, and I liked that it brought up a separate window, so I could attach a photo, whereas Speaktoit only gives you the option to send.

Be aware that you will have to log into your social networks and email accounts on both apps, so they can perform such functions as accessing your address book for voice dialing. Both companies say they do not collect any personal data without a user’s permission or disclosure, but earlier this year, Vlingo was hit with several software bugs that resulted in the app gathering more data than intended. The company has since tightened its security protocols to fix the issue.

One other unique feature about Vlingo is its InCar mode. Though still in its beta, or testing, stage, you can use this mode to call, compose and send text messages or navigate to a place, all by voice. As long as you have the app open, you can say, “Hey Vlingo” to launch the voice-recognition system.

Speaktoit Assistant is an app that’s more like Siri in that it offers more personality when answering questions; it even adds a human touch with a customizable avatar. You can choose between a male or female assistant, and change its hair, voice and more. There’s also a simple microphone if you find the avatars to be cheesy.

Right from the beginning, Speaktoit looks to get more personal by asking for your name. Unfortunately, my assistant Sam and I didn’t get off to a good start, after she interpreted “body” for “Bonnie.” After four tries, I finally gave up and typed in my name. (We made up after I asked Sam to be my best friend, and she said, “I thought we already were.”)

Speaktoit uses Google’s voice-recognition system (Vlingo uses its own, but you can switch to Google), and the first few rounds can be rough. However, the system learns your voice as you continue to use it, so accuracy should improve over time. I found this to be the case in my testing.

Even so, there’s a bit of a learning curve with using Speaktoit. While the app says you can ask questions as you normally would in real life, I found that’s not necessarily true. For example, I asked, “How deep is the Pacific Ocean?” and Sam said, “I’m still learning about that myself, Bonnie. As soon as I know, you’ll know.” But if I asked, “Find depth of Pacific Ocean,” Speaktoit brought up Google search results.

Once you learn these tricks, Speaktoit serves as a good virtual assistant. It has several advantages over Vlingo, including the fact that it reads back answers out loud. The app also does a better job with location-based requests. With Speaktoit, you can ask, “What is today’s weather?” and get the forecast for your current location, but with Vlingo, you have to include the city in your question.

To be sure, neither Vlingo nor Speaktoit Assistant is perfect. Thankfully, they’re free, so you can try both. But with a bit of time and training, Speaktoit is a more capable virtual assistant, with its talk-back abilities, full calendar management, and better location-based results.

Being John Malkovich Means You're Bored, and You're Monkeying Around With an iPhone

Peter Kafka — Thu, 24 May 2012 03:11:56 +0000

The good news: Apple’s newest Siri ads feature John Malkovich, who’s pretty cool.

The bad news, if you’re an Apple fan: Just like Apple’s other recent Siri ads, these don’t make Siri seem very cool.

In the first one, there’s at least the suggestion that Siri will help Malkovich find a restaurant where he can get some sausage. So that’s something, at least.

But the second one, where Malkovich is sitting around by himself, just killing time with his iPhone, without any discernible purpose?

That’s pretty realistic, actually. But it’s not fun to watch:

But, like I said, Malkovich really is cool. There are a gazillion furniture-chewing scenes I could pick to illustrate this, but for some reason I’ve always been partial to his preposterous Russian poker heavy, from “Rounders”:

Nuance, Will You Turn On the TV for Me?

Lauren Goode — Wed, 09 May 2012 15:05:54 +0000

Nuance, which makes voice-recognition technology, said today that it is powering the voice-control features in Samsung’s 2012 line of Internet-connected TVs. At the Consumer Electronics Show in January, Samsung showed off how its “smart” TV’s respond to voice commands to power-on, change channels, browse the Web and talk on Skype. Nuance has gotten a boost over the past year due to hype surrounding the iPhone 4S’s Siri, though it reported disappointing first-quarter earnings due to complex mobile relationships and delayed revenue.

There’s a Robot in Your Pocket

Amit Kapur — Wed, 02 May 2012 21:38:23 +0000

When I was a kid, I dreamed of someday having my own robot. From HAL to R2D2 to KITT, robots were the ultimate technology in my eyes. They could do your chores, order you a pizza, finish your homework, and even warn you when danger was approaching. Today, I’m very excited to see my dream come true because, in fact, there is a robot in each of our pockets.

Let’s begin by drawing the distinction between a tool and a robot. Tools enable us to work more efficiently. Robots do the work for us (in fact, the original word robata means “hard work” in Czech). The vast majority of the Web sites and apps we use today are tools that enable us to work, play and share more efficiently. Over the last few years, through advances in artificial intelligence and data science, Web sites and apps are evolving. There is a new breed of applications focused entirely on working on our behalf. As humans, we constantly seek means to reduce the amount of work needed to reap rewards from a system. While the tools of today allow us to work less, the robots of the future will eliminate much of the work in the first place.

This incredible transformation is happening right before our eyes.

Your Search Robot

A long time ago, we would search for information by painstakingly looking up sources in a card catalog and reading a book. As much of that knowledge moved online, the directory (like Yahoo!) enabled us to browse and find content of interest. In time, the amount of information flowing online overwhelmed the directory — it would simply require too much work to browse the entire Web. Fortunately, a revolutionary tool, search — Google, really — made it very easy to find the documents that contain the answers we’re looking for. But while search presents us with a huge set of choices, it still takes a lot of work to find the answers.

Today, a new technology is eliminating that work by acting on our behalf to find the answers and even solve our problems. Siri is an artificial intelligence client that turns our devices into a virtual assistant. It removes the steps between searching for answers and finding them. Have a question about converting metric units? Ask Siri. Need to order your mother flowers? Let Siri handle that. Need to make dinner reservations for your date Friday? Let Siri do the work for you. And we’re just scratching the surface. We possess the vastness of all human knowledge in our pockets, yet much of our usage is limited to Angry Birds. This transformation to intelligent machines means we no longer have to work as hard to apply the knowledge locked in our devices; they’ll do the work for us.

Your Location Robot

In the 20th century, an enormous yellow book was delivered to our doorstep every year. We would heft this behemoth and flip through hundreds of pages to find a local business or restaurant of interest. Eventually, that process gave way to more efficient tools as local information moved online through apps like CitySearch and Yelp. Recently, via the mobile check-in, we can be presented places of interest and people near our current location. This new layer of geographical context is great, but checking in is still work.

Today, ambient location apps like Foursquare, Radar and Highlight are beginning to do that work for us. By passively monitoring our locations, they alert us to interesting people and places around us. Over time, as they learn our preferences, they’ll be able to filter these places and help us discover the best restaurants and people wherever we are. At last, we are within reach of the “Danger, your ex-girlfriend is in the area!” robot.

Your Personal Robot

Not that long ago, the primary way we would discover new media was through browsing a printed newspaper, magazine rack or record store. As this content moved online, it became much more accessible and real-time. As the option pool grows, we have to put in more and more work to find the content that’s interesting to each of us. There are more and better options than we could ever imagine. But it would take an incredible human effort to find all the needles in the growing haystack.

To address this, many Web sites have offered customization tools for users to focus their experience. But manual customization also requires a lot of work, and it usually fails to paint the rich, dynamic picture of who we are and what we like. Fortunately, a solution is emerging from companies like Pandora (and, full disclosure, my own company, Gravity). Using machine learning, these platforms get to know you based on the things you read about, listen to, or share. They can then move way beyond customization by generating adaptive, personalized experiences that bring the best content on any website or app right to the top. It completely shifts the paradigm from you having to search for information to information searching for you. It’s like having a personal robot who thinks just like you do reach across the Web and return the best music, stories, videos, even daily deals everywhere you go. “Welcome back to ESPN, Amit. The surf report in Venice tomorrow is 3-4 feet, and the Lakers are leading by 10 points at the half.”

All of this paints just a small picture of what’s to come. Imagine the applications in fields like education, health care, or personal finance (wouldn’t you love a robot that does your taxes?). As the Internet starts to work for us, it will enrich our lives in ways we can’t even imagine. I, for one, am very excited that my childhood dream of owning my own robot is finally coming true.

Amit Kapur is the CEO and co-founder of Gravity, a company that makes the Internet adaptive and personalized. He was formerly the COO of Myspace. As an early Myspace employee, he led the development and growth of Myspace Music and Myspace Mobile.

Mission Impossibly Funny: Siri Will Self-Destruct in Five Seconds (Video)

Kara Swisher — Sun, 29 Apr 2012 07:38:50 +0000

Here is a very clever video which imagines a new feature on iPhone 5 — the Siri voice command cracks the device if you key in the wrong password three times in a row, after doing a quick data transfer to your iTunes account.

Somehow, I don’t think this going to be in the next version of the Apple smartphone, but it’s certainly innovative, in a twisted way.

Enjoy:

Wearable Devices: How Geeky Glasses and Wristbands Will Move Mainstream

Sarah Rotman Epps — Tue, 17 Apr 2012 23:45:25 +0000

We’ve all seen the movies: Gadget-laden heroes from James Bond to Terminator to Iron Man have long relied on voice-controlled watches and heads-up display glasses to extend their powers. Now, those gadgets are a reality, albeit a niche one. Google co-founder Sergey Brin was recently spotted wearing a prototype from Google’s “Project Glass.” People you know may even be wearing sensor-laden wristbands like the Nike+ Fuelband or sneakers like the Adidas adizero F50, which track your speed and workout stats. The military is prototyping dual-focus contact lenses with data displays, while university students experiment with clothing that reacts to our emotions. Nokia has filed a patent for a vibrating tattoo that could alert you when someone calls or texts you — the ultimate wearable.

Wearables have enormous potential for uses in health and fitness, navigation, social networking, commerce, and media. Imagine videogames that happen in real space. Or glasses that remind you of a colleague’s name that you really should know. Or paying for a coffee at Starbucks with your watch instead of your phone. Wearables will transform our lives in numerous ways, trivial and substantial, that we are just starting to imagine.

So what will it take to elevate these accessories from niche to mainstream? Hardware advances in battery life and the way sensors interact with each other will get us further than we are today, but the software platforms that drive the hardware hold the key to consumer adoption. In the same way that Windows took the PC mainstream and iOS and Android are powering the smartphone revolution today, wearables’ success depends on backing from one or more of the big five software platforms — Apple, Google, Microsoft, Amazon and Facebook. These platforms — and their developer communities — hold the key to the consumer connection. How so?

Apple has the most polished marketing, channel and brand. More than any other company, Apple has the potential to make any product go mainstream (witness the iPad). Apple’s expertise in hardware manufacturing, its developer network, its marketing prowess and its channel strength in Apple Stores and partner retailers all add up to a fertile petri dish for wearables. Already, Apple has inspired a number of “app-cessories” built to sync with iOS devices, like the Lark sleep sensor wristband and the (now discontinued) Jawbone UP fitness wristband.

Google has an open platform and a license to dabble. Google’s Android is the platform of choice for WIMM Labs, the Sony SmartWatch and others because it’s open: Product strategists can build whatever products they want on top of Google’s code while still taking advantage of the growing number of developers and companies that build Android apps. Additionally, Google has crucial elements of search infrastructure, with the ability to recognize and retrieve vast amounts of information like location-based data, which could be the basis for many wearable device features.

Microsoft has the best depth sensor yet. Windows Embedded, Microsoft’s operating systems and related solutions for “intelligent systems,” powers a wide range of products from Ford’s Sync automobile information system to Polycom conference phones. But to date, these solutions have been geared more for enterprise use, and haven’t attracted the same breadth of professional and amateur developers that iOS and Android platforms have — a crucial component for taking wearables mainstream. But another Microsoft product, the Kinect for Xbox 360, has captured developers’ imaginations, prompting a Kinect application programming interface for Windows. The potential of a Microsoft powered wearable becomes much more tangible when you imagine the depth sensor of the Kinect turned outward from your body, toward the world rather than toward you.

Amazon has information on more than 100 million products and their buyers. More and more consumers are starting their product searches with Amazon. Its all-encompassing product catalog, detailed product specs and reviews and personalized recommendations would all be assets in wearables. But despite Amazon’s success in manufacturing the Kindle line, we think it’s more likely that Amazon’s wearables strategy will center on distributing apps for other companies’ devices, rather than manufacturing the device itself.

Facebook has a Rolodex — and facial recognition — for 800 million people. Facebook, like Amazon, has the tool kit to be a partner player in the wearables market. Facebook is controversially implementing facial recognition software to autotag photos from its 800 million users — software that would be a perfect fit with a wearable device. Like that guy on the train? Sorry, he’s “in a relationship.”

In three years, we believe wearables will matter to every product strategist, just as mobile and tablets matter today. And because the software platforms are the key to mainstream, these devices have the power to intensify the platform wars among the big five — over issues like talent, intellectual property and patents, developers and customers. Wearables will shift toward mainstream in three phases:

Phase one: Apple grows the app-cessory market with a deeper investment in wearables. For instance, by adding more sensors and connectivity to the iPod nano, as well as Siri voice control, Apple could immediately spark innovation in iOS apps and more accessories for nano beyond its existing watchbands.
Phase two: Google broadens wearable experimentation with its open platform. Our call that Google will dominate in wearables — at least in the short term — may be surprising given our skepticism about Android’s prospects on tablets in the past. But an open platform for experimentation is exactly what wearables will need to evolve out of the early stages.
Phase three: Microsoft competes with an “anti-platform” platform. With Windows 8, Microsoft is pivoting away from .NET/Silverlight to the open Web protocols of HTML5 and Javascript. This shift will be a strength for Microsoft to build on, promoting a future OS for wearables as a more flexible, scalable platform for developers than iOS or Android.

Sarah Rotman Epps is a Senior Analyst serving consumer product strategy professionals at Forrester Research. Follow her on Twitter @srepps. To learn more about this research, visit the full wearables research report here.

Hey! Famous People Like Apple, Too!

Peter Kafka — Tue, 17 Apr 2012 11:56:09 +0000

You feel a little funny talking at your Siri. But you shouldn’t, because Zooey Deschanel and Samuel L. Jackson do it:

Okay. So maybe you still feel a little funny, and/or like a self-parody. But an Apple ad is an Apple ad, so we will dutifully catalog it here.

As many people who catalog Apple ads have noted, this is the first time that Apple has used a celebrity in one of its campaigns for a very long time. The last one that the hivemind can recall: Jeff Goldblum hawking the original candy-colored iMac, back in the late 90s — way back when Apple was still pretty much a niche company:

Take a Note: Typing With No Hands

Walter S. Mossberg — Wed, 11 Apr 2012 01:08:24 +0000

I am writing this paragraph on an iPhone. But I am not typing it on the phone’s virtual keyboard. I am dictating it using a little-known feature that allows you to employ your voice instead of your fingers, wherever text entry is possible on the device.

[ See post to watch video ]

And now, for this paragraph, I have switched to an Android phone. Once again, I am composing these words using only my voice, and not typing them on the virtual keyboard.

Those two paragraphs, dictated as emails and then cut and pasted into this column on a computer, required far fewer corrections than you might think, given the bad reputation for accuracy that voice input on digital devices has acquired. I only had to add a comma I’d forgotten to specify in the first paragraph and capitalize the word “Android” in the second paragraph.

For me, a daily user of virtual keyboards, the process was quicker and more accurate than typing would likely have been, even for the relatively short blocks of text typically composed on phones.

So, on the suspicion that dictation on smartphones might prove useful for others as well, I’ve been testing it heavily over the past week. I used a top phone with Google’s Android software, the Samsung Galaxy Nexus, and an Apple iPhone 4S. In general, I found that, while dictation could occasionally fail badly, it worked surprisingly well in a wide variety of environments and applications.

On both leading smartphone platforms, I found that relatively short dictation—such as emails, texts, tweets, Facebook posts and notes—was at least as accurate, and often more, as typing on a glass screen. It was better in quiet environments, but did OK even in most noisy places like grocery stores, coffee shops and carwashes. It was also faster, since, as long as you don’t have to correct numerous errors, speaking is usually faster than typing on glass.

For this review, I am not mainly referring to Siri, the widely publicized, voice-controlled feature on the new iPhones, which can do things like tell you the weather, or stock prices. Nor am I discussing the “voice actions” on Android, which can perform Web searches and other tasks. Both can also help with some text dictation. I concentrated on a much simpler feature of both platforms: a small microphone key that’s included right in the phones’ on-screen keyboards.

Apple’s dictation system did better at capitalizing proper names.

Android phones have had this microphone key for a couple of years, and Apple added it to the latest iPhone, the 4S, last fall, and to the new iPad, when it came out last month. But I’m guessing that many users of these phones either haven’t used this special key, or haven’t even noticed it.

While the microphone keys work a bit differently on the two platforms, they are basically similar. When the keyboard appears, ready for you to type, you can instead hit the microphone key and simply dictate what you want to say. The phones then send your spoken words to a remote server, which rapidly translates them into text and sends them back to the phone’s screen. If corrections are needed, you make them by typing, though both platforms make this easier by indicating the likeliest errors, and suggesting alternatives.

A couple of caveats are in order. I didn’t compare dictation to typing on a phone with physical keys, whose devotees are often speedy and accurate. Instead, I thought the apt comparison was with a virtual keyboard, which is becoming the norm on phones, but is still a source of frustration for many users.

But Android was more reliable.

I also didn’t try dictating a long document, like this column, because phones are rarely used for lengthy composing.

I found that both platforms’ dictation systems worked well enough for me to recommend them. In case after case, both phones got it right, or close enough to require little correcting.

But there are differences. Android has an advantage in that, in the newest version of its operating system, it displays the dictated text almost in real time, lagging just slightly behind your spoken words. On the iPhone, the system only reveals its rendering of your dictation after you’ve tapped on a “Done” button.

Android’s dictation system also supports many more languages than Apple’s—40 languages and dialects, including Spanish, Chinese, Arabic and Hebrew. On the iPhone, only English, French and German are currently supported, though Apple says Chinese, Korean, Italian, and Spanish will be added later this year.

However, I found the iPhone 4S worked better than the Galaxy Nexus in noisier environments. For instance, in a crowded shopping-mall food court, while neither phone was perfect, the iPhone understood me to say: “I am dictating this email from the very noisy Court at Montgomery Mall on the iPhone”—missing only the word “food” and capitalizing “Court.” The Android phone mangled a very similar sentence as: “I am dictating this email on droid phone from the bearing noise for it montgomery mall.”

Google notes that, unlike Apple, it supports many phones, and that the results might have differed on another model, with better noise cancellation. Apple says the iPhone 4S does have noise cancellation. And, in any case, the two phones’ results were more comparable in quieter settings.

Apple’s system also did better at capitalizing proper names, like Stradivarius, or Red Sox, or even Google (which my Android phone, ironically, always rendered in lowercase). But Google says it will be updating its dictation feature in weeks to better handle proper names.

On the other hand, I found that, when Android did err, it had a more extensive and easier to use manner for correcting those mistakes than the iPhone did. Android was also more reliable; sometimes the iPhone returned no text at all.

Still, I found these differences less important than the fact that, for me, the results on both platforms were impressive. On both, if you say words like “period” or “comma,” you generally get the punctuation mark (though both try to make the distinction when you actually want a word like “period.”)

And, in test after test, both did a good job. Errors were generally fewer than if I had typed the words quickly.

Both have a downside: Because they do the transcription on their servers, and they are anxious to improve, they do retain some information about what you’re saying. Both companies say they respect your privacy, but, if you worry about transmitting your messages or notes to Apple or Google, don’t use dictation.

Otherwise, especially for those who find typing on glass clumsy, the microphone key on Android and the new iPhone is something you might want to add to your arsenal of ways to use your phone.

Email Walt at mossberg@wsj.com.

Li Ka-shing's Horizon Ventures Bets on Mobile Search Start-Up Everything.me

Liz Gannes — Thu, 29 Mar 2012 19:11:30 +0000

Everything.me, a mobile search provider, has taken $3.5 million in add-on funding from Hong Kong billionaire Li Ka-shing’s Horizons Ventures, known for tech investments like Facebook and Spotify.

Mobile search is somewhat up for grabs, though Apple’s Siri and Google’s general dominance will make it harder for a start-up to make a dent. What Everything.me does is shortcuts.

The service, which originally launched under the inscrutable name Do@, is currently available as an HTML5 mobile Web app. It shortcuts users directly to results that are localized, personalized and mobile-optimized.

So if you searched for “The Hunger Games,” for instance, you’d see a set of icons that take you directly the movie’s Wikipedia page, reviews on Rotten Tomatoes, trailers on YouTube, iTunes soundtrack downloads, and Fandango tickets. It’s also quick to find stuff like nearby ATMs, gas stations, or even Foursquare friends checked in within a four-mile radius. The idea is to save time and clicks on mobile.

The site is full of suggested content and searches, so it feels more like a mobile Web portal than a search engine in the style of Google.

Everything.me is based in Tel Aviv, but currently focused on the U.S. market — with native iOS, Android and Windows Phone versions in development.

The two-year-old company has more money in the bank than it has users. It now has $12.5 million from investors including Horizons and Draper Fisher Jurvetson, and some tens of thousands of beta testers.

Siri, Find Me a Class Action Attorney in New York

John Paczkowski — Mon, 12 Mar 2012 21:15:40 +0000

Siri, the speech-recognition personal assistant that’s built into Apple’s iPhone 4S, is still in beta, but that hasn’t prevented some from taking issue with its performance — in court.

A New York man on Monday filed a class action suit against Apple accusing it of false advertising. His gripe: Siri doesn’t work the way the company says it does.

“[Apple's] advertisements regarding the Siri feature are fundamentally and designedly false and misleading,” the suit, filed by Robbins Geller on behalf of plaintiff Frank M. Fazio, reads. “Notwithstanding Apple’s extensive multi-million dollar advertising campaign showcasing the Siri feature, and the fact that the iPhone 4S is more expensive that the iPhone 4, the iPhone 4S’s Siri feature does not perform as advertised, rendering the iPhone 4S merely a more expensive iPhone 4.”

According to Fazio, Siri often gave him bad information or, worse, didn’t understand what he was asking in the first place. And that’s not at all the experience depicted in Apple’s commercials for the service.

“[I]n many of Apple’s television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie,” the complaint continues. “In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S’s Siri feature, a represented functionality contrary to the actual operating results and performance of Siri. … Apple never disclosed that the Siri transactions depicted in its television commercials are fiction and that actual consumers cannot reasonably expect Siri to perform the tasks performed in Apple’s commercials.”

The suit seeks unspecified compensatory and statutory damages as well as an order barring Apple from further “unfair business practices.”

Apple had no comment on the matter.

Below, the complaint in full.

Siri_Complaint –

Apple Shows Off Sharper 4G iPad, Updates Apple TV

Ina Fried — Wed, 07 Mar 2012 17:30:56 +0000

The satellite trucks are parked, the signs have gone up and the pundits have placed their bets.

Everyone seems to think they know what Apple has in store at its event on Wednesday: Namely, a higher-resolution iPad and, perhaps, a revamped Apple TV.

But it’s Apple, so you can never be too sure that there won’t be a surprise.

Whatever the company has to say, AllThingsD will be on hand to give live coverage and analysis. Check back here, starting just ahead of the event at 10 am PT.

9:35 am: We are being let in now.

9:54 am: Okay, took us a bit to get set up, but we are online and with a backup system in place, as well.

9:57 am: Tim Cook has taken the stage and offered up his “good morning,” to applause.

He promises he has a great morning planned. “I want to get started by talking about the post-PC revolution. … It is happening all around us, and at an amazing pace.” And, of course, he says Apple is leading.

9:59 am: Such devices have to be way easier than any PC has ever been.

We have three blockbuster post-PC devices, Cook says: The iPod, the iPhone and the iPad.

“Any company would be thrilled to have just one of these devices,” he said. Apple has all three. It sold 172 million post-PC devices, accounting for 76 percent of the company’s revenue, he said.

“Apple has its feet firmly planted in the post-PC future,” he said.

10:02 am: Stores are important because these devices are new to many people, Cook said, showing pictures of the company’s newest store, in Amsterdam, which marked its 362nd outlet.

Some 110 million people visited a retail store last quarter, Cook said.

10:04 am: Cue video of Apple’s new Grand Central Terminal store.

10:04 am: Another key element of our post-PC success is iOS, Cook says, showing an iPhone, iPod touch and iPad, with 315 million such devices sold through last year, including 62 million last quarter alone.

Now he’s talking about Siri and playing some clips of Siri from other parts of the world, such as Australia and France.

“Siri is your best friend, your intelligent personal assistant who gets things done just by asking,” he said. “Our customers tell us that they love it.”

In France, by the way, Siri is a guy.

Today we are bringing Siri to Japan, Cook announces.

10:07 am: Siri in Japan is part of iOS 5.1, an update being made available today.

10:08 am: More stats:

There are now 585,000 apps in the app store, which Apple announced on Monday has crossed 25 billion downloads (free and paid).

10:09 am: Talk has shifted to iCloud, which will now support movies in addition to music and TV shows. You can re-download movies you have purchased, and movies and TV shows will now be available in 1080p.

New Apple TV will now support 1080p. “I’ve been using one of these; the (quality) is off the charts.”

10:11 am: Eddy Cue comes out to demo the new Apple TV.

10:12 am: Tweaked interface. Also easier to get to third-party content, Cue said. Photo Stream also shows up automatically on new Apple TV, and in 1080p.

10:15 am: New Apple TV remains $99 and goes on sale next week, though you can order now.

“That brings us to iPad,” Cook said. “We think the iPad is the poster child of the post-PC (era).”

10:16 am: The set-up for the new iPad is classic Apple — momentum stats, glowing reviews, etc.

10:17 am: Goal of the iPad was to be the best device for some of the tasks people do every day, such as Web browsing and checking email.

“This is a tall order,” he said.

But, he said, Apple’s research seems to bear this out. Many iPad owners who have a PC and smartphone said iPad was their favorite Web browsing and email device. The iPad also won out over e-readers for book reading, and against game consoles and handheld game players for gaming, Cook said.

10:19 am: Cook notes that more than 100 tablets came to market last year, but they don’t offer the experience of the iPad. He shows Twitter running on a Samsung tablet, saying it is more like a blown-up phone application experience, while on the iPad it is a totally different experience.

Same thing with Yelp, he said.

“This is a key reason why momentum on iPad continues to build and the competitive tablets aren’t gaining traction,” Cook said.

Everyone keeps wondering who will come out with a product better than iPad 2.

“Stop wondering,” Cook said. “We are.”

A screen of new iPad shows in background. “It is amazing,” he said. “We are redefining the category that Apple created.”

10:22 am: Marketing chief Phil Schiller on stage to show off the new iPad.

10:23 am: First new feature is the Retina display, as expected. “Until you see it, you can’t understand how amazing this is,” Schiller said.

10:23 am: The giant wall display behind him, Schiller said, actually has fewer pixels than the new iPad.

The new iPad has 31 million pixels, with resolution of 2048 by 1536 pixels. That’s one million more pixels than an HD TV, Schiller said, and 264 pixels per inch.

“That is enough to call it a Retina display,” Schiller said. The iPhone has it when held at 10 inches from the face. The same is true of the new iPad, when held at 15 inches away or even somewhat closer.

10:27 am: The new iPad is powered by an A5X chip, with quad-core graphics needed for new high-resolution display. Apple says the older A5 chip had twice as much graphics power as Nvidia’s Tegra 3, while new A5X has four times the graphics power — again, according to Apple. “This is the best mobile display that has ever shipped,” he said.

10:28 am: New iPad has 5 megapixel camera with technology brought over from the iPhone 4S.

Schiller shows off some of the photos taken with the new iPad.

10:29 am: For more on the new iPad, check out this post from colleague Peter Kafka.

10:30 am: The iPad now has 1080p video recording, Schiller said.

10:31 am: The new camera also has image stabilization, Schiller said, showing a demo of that.

10:31 am: The new iPad also has voice dictation, thanks to a microphone button on the iPad’s virtual keyboard.

It supports U.S., British, and Australian English, along with French, German and Japanese.

10:33 am: New iPad will also support next-generation 4G LTE networks, such as the ones from Verizon and AT&T.

It will also support two other faster network technologies — HSPA+ and dual-channel HSDPA. That’s important, because LTE is rolling out slower globally than it is here in the U.S.

10:35 am: And we’re getting a demo of the real-world difference such high-speed networks can make when doing things like playing streaming video.

10:36 am: Working with AT&T and Verizon in the U.S., and Rogers, Telus and Bell in Canada on LTE, with other high-speed network support elsewhere in the world.

10:36 am: In the U.S., there will be two versions of iPad with LTE — one for AT&T’s LTE network, and the other for Verizon’s LTE network, because the two use different bands. It also can act as a hotspot, and can roam onto 3G networks worldwide.

10:37 am: Schiller in sales mode, recapping key new features.

He notes that a lot of these things sound like they would eat up a lot of batteries.

The iPad 2 boasted 10 hours for regular use and nine hours for 3G data use. And the new iPad has the same battery life.

10:39 am: It’s 9.4 millimeters thick and 1.4 pounds.

The new iPad will start, as the iPad 2 did, at $499 for 16 gigabytes, with $100 more for 32GB, and $200 more for 64GB. 4G wireless models cost an extra $130.

This is all the same as with iPad 2.

New iPad available March 16, with preorders starting today.

10:41 am: Schiller is talking about how software looks on the new display. Some stuff happens automatically, such as text size. But if developers do some work on their own, they can more fully take advantage of the new chip and display.

10:42 am: Schiller said they asked a few companies to try out the technology for a week and see what they could do. First demo is from Namco, a game designer known for Pac-Man and other titles.

They show a glimpse of a new flight-simulation game. The new iPad helps make the game more immersive, the company said, making it easier to lose yourself in the game with things like heat haze coming off of the plane’s engine.

Nice fly-by of the Golden Gate Bridge, too.

Game is Sky Gamblers: Air Supremacy, Namco said, which comes out later this month.

10:45 am: Next app demo is from Autocad creator Autodesk.

The company already has a line of programs, including SketchBook, for iOS.

Program being demoed is a new title, SketchBook Ink, a drawing app for line art.

10:47 am: Meanwhile, here are some of the things we are waiting to hear about: What will the data plan pricing be for new iPads? Will Sprint have an iPad to sell?

SketchBook Ink will be available in April, Autodesk said.

10:49 am: Third and final app demo from Epic Games, with president Mike Capps onstage.

It’s the latest version of the Infinity Blade saga: Dungeons.

The gamers in the crowd seem happy.

10:54 am: Apple’s productivity software, iWork, is being updated for the new iPad. So is iLife, with GarageBand players now able to jam with one another.

10:56 am: The iWork apps are available today in the App Store, for $9.99 apiece for new buyers. GarageBand remains $4.99 for new buyers, and both are free updates for those who have already bought them.

10:57 am: The iMovie app for iPad is also getting an update, including some new features, such as creating a faux movie trailer (or a real one, I suppose).

11:00 am: Apple is also bringing the third iLife app, iPhoto, to iPad. The iPhoto app joins the camera and photo library apps, Schiller said, for those who want to do more with their photos.

Among features are multitouch editing, professional quality effects, brushes, etc. Photos can be beamed among iOS devices. New way to share photos with friends — photo journals using iCloud.

11:03 am: Colleague Peter Kafka notes that while iTunes will now support re-downloading purchased movies, not all studios are behind the feature, so it will work with some flicks, but not others.

11:06 am: Apple demoing how multitouch can make photo editing more intuitive, such as changing the shadow or saturation in one part of a photo.

11:08 am: There are finger-powered brushes for doing all kinds of things, such as lightening a dark face in an otherwise well-exposed photo.

All the editing tools are nondestructive, meaning you can go back to the original.

There are a bunch of different effects, too, from different monochrome options to artsy and vintage ones.

Photo Journal creates a layout of photos, with those favorited or with a caption made larger. It looks a bit like how Facebook’s Timeline handles photos from an album.

You can throw in a map of the location, a date based on when photo was taken, even a weather icon that will use historical weather data to show what the temperature was like.

The resulting “journal” can then be stored on iCloud and shared as a Web link.

The new iPhoto works on both iPhone and iPad.

It will be $4.99 on App Store, starting today, Schiller said.

“We’ve now brought all of iLife to the iPad,” Schiller said. “Don’t let anyone ever tell you you can’t create on an iPad.”

11:14 am: And, cue video for new iPad.

11:14 am: So far, it’s just being called “the new iPad,” not iPad 3, iPad HD, or other names thrown about in recent days.

11:17 am: My recap:

Here’s what they’ve announced

New iPad with higher-res display, A5X processor, LTE support, improved 5 megapixel camera and 1080p recording. Same models and prices as iPad 2 was priced at. Separate LTE versions for AT&T and Verizon.

Apple TV with support for 1080p at $99.

And iPhoto for iOS, $4.99, starting today. Other iLife and iWork apps updated.

Apple also keeping iPad 2 in the lineup, starting at $399 for 16GB model, a $100 price chop.

11:21 am: Consensus seems to have nailed things pretty well, so far.

Cook now showing Apple’s TV ad for new iPad.

11:22 am: Cook, as Jobs did before him, wraps up by thanking Apple staff.

Again repeats his phrasing that leading Apple is the “privilege of a lifetime.”

Cook ends with a tantalizing tease.

“Across the year, you are going to see a lot more of this kind of innovation. We are just getting started,” he said.

11:23 am: And he exits, stage right.

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Driving Ms. Siri (Comic)

Nitrozac and Snaggy — Tue, 06 Mar 2012 00:00:34 +0000

Here is the latest comic from our Joy of Tech friends at Geek Culture, Nitrozac and Snaggy. Joy of Tech appears three times a week in the Voices section of this site.

Touchscreen vs. Keyboard, the Sequel

Lauren Goode — Fri, 27 Jan 2012 20:34:46 +0000

Last week, I wrote about how touchscreens are forcing the reinvention of keyboards, looking into how touchscreen keypads are easily updateable, yet can be cumbersome to type on. The post also highlighted a few solutions that tech companies are working on in this area.

The piece elicited a variety of reactions — even Roger Ebert seems to think it might be too late to learn a new keyboard. I also received a fair number of follow-up emails pointing out some interesting technologies that I’d missed.

So here are some other options for the touchscreen-averse:

Talk Emo to Me

A company called Siine is trying make touchscreen typing even quicker by replacing words or entire phrases with emoticons.

The Siine Writer app is based on editable icons. Each icon, or “Siine,” is supposed to convey three different words or phrases, depending on how many times the user taps it.

So, instead of typing out a text-laden message, users tap a series of visual cues that send the message to the person on the receiving end.

Users make the Siines by downloading the app from the Android market, going to the emoticon screen, holding down an emoticon and selecting “create,” to assign a new picture, a name and the corresponding text for the emoticon. After that, the Siine emoticon will appear on the user’s keyboard.

It’s a pretty nifty idea, though there would likely still be a need to enter text for more random words, and words used less frequently.

Siine is based in London and Barcelona; the company launched in 2007, and received funding last February from Atomico, the VC firm of Niklas Zennstrom, best known for co-founding Skype.

The free app is available in both English and Spanish for devices running Android OS. There’s also a tablet version of the app, available exclusively from Samsung Apps; at the moment, there isn’t a Siine app available for iPhone or iPad.

The Next Productivity Killer at Work

Here’s a familiar sequence of events: You’re typing away at your desk, and your phone pings — loudly — alerting you and the rest of the office to the fact that you’ve got a message. You’re in the middle of doing work, so you ignore it. But you don’t, really: You glance at your phone’s interface, quickly, just to check. But, wait — it’s your friend, asking if you want in on tickets that are going to sell out in exactly 47 seconds. Or it’s your significant other, asking if you could meet the handyman at the apartment. Or it’s your mom. You simply have to respond.

What if you could just keep typing on your desktop keyboard — and still respond to your urgent calls?

That’s the kind of keyboard Matias has come up with.

The Canada-based company uses Bluetooth technology to wirelessly connect your phone to your keyboard and toggle between your desktop screen and phone — you’re still typing on your keyboard, but the text is appearing on the screen of your smartphone. (Here’s a video from CES that shows how this works, courtesy of Engadget.)

There are three Matias models — the $79 Slim One Keyboard, the $99 One Keyboard and the $199 Tactile One Keyboard — and all of them work on both PCs and Macs. The One and the Slim One are available now; the Tactile One will begin shipping in May.

The cheapest model, the Slim One, does not include a hub for your phone. The $99 One Keyboard includes a USB 2.0 hub and in-keyboard stand to hold your phone. The $199 Tactile One Keyboard has all of that, plus Alps mechanical key switches, which means there are real switches under each key.

And for those of you who wrote to me and suggested the Dvorak style of keyboard as an alternative to the traditional keyboard layout — Matias also makes a Dvorak keyboard for PCs and Mac computers.

Projecting Into the Future

We’ve seen at least one example of a laser-projection device that can create a keyboard out of any opaque surface. But what if you could make a keyboard out of any surface? What if you could make a keyboard … out of thin air?

MicroVision, a company specializing in laser-display technology, announced earlier this month the availability of its new laser-display engine, the PicoP Gen 2 HD laser display (the company’s patented display, PicoP, is actually the tech behind OmniTouch, mentioned in the previous article.)

The Gen 2 display takes it a step further: MicroVision’s PicoP Gen 2 can turn any projected image into a virtual touchscreen, regardless of the surface it’s being projected onto — or whether there’s even any surface at all. The PicoP Gen 2 HD laser display engine boasts 720p HD image projection and interactive displays up to 200 inches diagonal. MicroVision also announced technology for 3-D projectors, which could project 3-D images from a small display device.

While this kind of technology might have a more obvious place in the gaming market, it can also be used in conjunction with mobile devices to allow users to “step away from the screen.”

The company is emphasizing that this is still a prototype; MicroVision expects to begin sending samples to selected manufacturers for testing sometime early this year.

(There aren’t any images of this technology being deployed, so you’ll just have to imagine that keyboard in thin air for now.)

Forget the Keyboard — It’s All About Voice

Still other readers threw the four-letter word at me. Not that one. They were talking about Siri — and her competitors — saying they believe that touchscreen technologies, tactile or otherwise, are all moot because of the emergence of voice-command technology. Voice recognition is now in smartphones, gaming consoles and “smart” TV sets; is it only a matter of time before we’re dictating everything to our computer screens?

A "Conservative" Estimate: Apple Will Sell 48 Million iPads in Calendar 2012

John Paczkowski — Wed, 18 Jan 2012 11:59:01 +0000

Whether it debuts in February or in March, Apple’s hotly anticipated iPad 3 will likely raise the bar for its rivals, and perhaps further buttress a postulate we’ve discussed here before: Consumers don’t want tablets, they want iPads. The only question is one of degree.

Recent reports have added 4G LTE connectivity and a quad-core processor to a rumored spec list that already includes Siri voice recognition, better cameras, a higher-capacity battery and a much-improved display with double the pixel density of the iPad 2.

All of which sounds entirely reasonable, and certainly like the makings of a formidable successor to the iPad 2. Enough of one that analysts are already tweaking their sales estimates upward.

“We believe this significant refresh will likely help drive higher iPad sales and help further differentiate from arguably the only real competitor in the market, Amazon’s Kindle Fire, and not to mention the myriad of Android offerings out there,” says Sterne Agee analyst Shaw Wu. “We are currently modeling 48 million iPad shipments for calendar 2012.”

That’s an awfully big number, but it could prove too small before the year is out. Says Wu, “[48 million] could turn out conservative.”

Jon Stewart and Siri Debate Foxconn

Peter Kafka — Tue, 17 Jan 2012 13:52:04 +0000

Stories about Foxconn, the Chinese manufacturing giant that churns out products for Apple, Amazon, Microsoft and just about everyone else, aren’t new. But there’s been a burst of them in the past few days, spurred in part by news — the company just settled a pay dispute with laborers — and also because of a new “This American Life” piece that reminded the chattering classes about where their favorite gadgets came from.

Something seems to have resonated with Jon Stewart and his “Daily Show” writers, who weighed in yesterday. Note that almost all of the footage they use in this one seems to come from a June 1, 2010, CNN report:

The Daily Show with Jon Stewart
Get More: Daily Show Full Episodes,Political Humor & Satire Blog,The Daily Show on Facebook

Santa's Digital Downtime (Video)

Lauren Goode — Thu, 22 Dec 2011 21:30:31 +0000

It’s another Siri + Santa video, as my colleague Peter Kafka dubbed the Apple ad he wrote about earlier this week.

Only this time, we learn a little more about what exactly the big guy does all year — as told through Web apps and social media — when he’s not dropping Nintendo DSes and Xboxes down chimneys.

Seems Santa Claus may have gotten his Facebook Timeline before most of you did. And it looks like Rebecca Black may be getting coal for Christmas, if he has a say in the matter.

Last year’s video by the same YouTube user, ExcentricPT, chronicled the story of the Nativity through social media, got more than 10.6 million views and was decidedly funnier. But here’s this year’s video:

Year of the Talking Phone and a Cloud That Got Hot

Walter S. Mossberg — Thu, 22 Dec 2011 02:04:22 +0000

While other industries struggled, consumer technology seemed to march ahead as always in 2011, with important new products and services continuing to roll out. Sure, some tech companies, like BlackBerry maker Research In Motion, suffered reverses. And some products, like Hewlett-Packard’s TouchPad, flopped. But many shone.

[ See post to watch video ]

So here is a look at a few of the biggest tech products of the past year, with some analysis of what they signified and what issues they raise for 2012. As with all my columns, this one is focused only on products and services provided to consumers. Also, as usual, this column isn’t meant to offer investment advice or to evaluate the management skills or financial condition of companies.

The iDevices

Siri, right, the voice-controlled artificial-intelligence system, made the iPhone 4S stand out even though it looked like its predecessor.

Even in a year when its iconic leader, Steve Jobs, resigned as CEO and then passed away, Apple kept going from success to success. In March, it introduced the iPad 2, a thinner, lighter, faster version of its groundbreaking tablet and sold tens of millions of them. In October, it brought out the iPhone 4S, which proved popular even though it looked identical to the prior model. One reason: The phone introduced a voice-controlled artificial-intelligence system called Siri that answers questions and performs tasks without requiring typing or searching. Siri, while still rudimentary, could herald a revolution in practical artificial intelligence for consumers.

The lesson here is that Apple is driving the industry toward simpler, more reliable digital experiences tied into ecosystems of content and cloud services. It is expected to bring out radically new iPhones and iPads in 2012. But can it fend off challenges from popular, rapidly improving rivals using Google’s Android operating system? And, in the absence of Mr. Jobs, can it keep churning out game-changing hits?

With its ultralow price and Amazon connection, the Kindle Fire may be the first tablet to gain significant traction against the iPad.

The Kindle Fire

Despite some initial software flaws and its chunky, plain hardware, the diminutive Fire appeared to be the first color tablet to gain significant traction against the iPad. The biggest reasons are its ultralow $199 price and its tie-in to Amazon’s huge content library. But the Fire may have started a trend that could be a problem for Google: It demotes the Android operating system to an under-the-covers piece of plumbing, ignoring Google’s user interface and apps marketplace.

In 2012, Amazon is expected to bring out a larger, possibly sleeker Fire, and, if it continues to prove popular, it could attract larger numbers of apps designed for the Fire and sold only through Amazon. But despite its success with simple e-readers, Amazon has little experience as a maker of general-purpose computing devices, and it will have to be nimble and creative to keep up with Apple and more-traditional Android rivals.

LTE

Though several cellular technologies claim the moniker “4G” to indicate fast data speeds and greater capacity, only one, LTE (Long Term Evolution), delivers true broadband speeds consistently. This past year, it finally spread significantly in the U.S., both in terms of geography and in the number of devices supporting it. The LTE leader by far is Verizon Wireless and it has the potential to make the wireless Web, and wireless streaming of video, the equal of their wired counterparts. AT&T is racing to catch up and Sprint, which uses a different 4G system, says it will join the LTE parade.

But at this stage, LTE still consumes too much battery power. And LTE networks, if they become the norm, could get overwhelmed. To fend off this prospect, the biggest carriers in 2011 began charging more for greater data usage, a move that could curb the spread of innovative services that rely on large data downloads, such as video streaming and sharing of music and high-resolution photos.

More companies took advantage of cloud computing, with Google introducing the Chromebook, which relies almost entirely on the cloud.

The Cloud

Many players began offering consumers the opportunity to both store their data on, and run apps from, remote servers on the Internet, a system called cloud computing. Google even introduced a new kind of laptop, the Chromebook, that has almost no internal storage and relies almost entirely on the cloud. An example of a cloud service: music “lockers” that store all your songs on multiple devices. Cloud services are sure to expand in 2012, but questions remain on their reliability, security and privacy. And while most now cost little or nothing, these offerings could become another monthly fee burden for consumers.

Android became easier to use with the release of the Ice Cream Sandwich version, used in the Samsung Galaxy Nexus.

The Android Army

In 2011, Android overtook Apple’s iPhone and iPad operating system, called iOS, in users. Though no single Android device is as popular as the iPhone or iPad, Android is now the collective leader, with hundreds of devices using it. Samsung, in particular, had success with its Android-based Galaxy devices. And a new version, called Ice Cream Sandwich, continued Android’s steady improvement by making it easier to use. However, Google may be losing control of Android, as hardware makers and cellular carriers redefine it to suit their own needs, and fail to offer consumers updates in a timely fashion. Except for the Kindle Fire, the operating system hasn’t caught on in tablets.

Windows

Microsoft has been way behind in the new areas of super-smartphones and tablets. In 2011, the software giant began to try to reverse that situation. It introduced the first competitive version of its sleek, sophisticated Windows Phone software, called Mango, though so far without much uptake by consumers. And it previewed a bold new version of main Windows, called Windows 8, with a multitouch interface that, unlike Apple’s approach, is a single operating system meant for both PCs and tablets. It will start shipping in 2012.

Following in the Apple MacBook Air’s footsteps, a crop of thin and speedy ultrabooks, such as the Toshiba Portege Z835, pictured, became the new standard for laptops, with Windows PC makers coming up with their own versions of the machines.

Still, Windows Phone must somehow attract many more users. And Windows 8 is a gamble, because it includes two interfaces: the new tabletlike face and the old, familiar Windows look, which could confuse consumers.

Ultrabooks

In 2011, Apple’s MacBook Air, previously a niche product, became the new standard for laptops—thin, light, speedy, with long battery life and solid-state memory for storage instead of a hard disk. Now, Windows PC makers are following suit with similar machines called Ultrabooks.

Ultrabooks may recharge the Windows laptop scene in 2012. However, they will have to become less costly—they now hover at around $1,000—and their solid-state drives don’t offer the capacity of hard disks at an affordable price.

The Lenovo IdeaPad U300

Television

The reinvention of television picked up steam in 2011, albeit in a small way. Despite some miscues, Netflix streaming of TV shows to many devices grew in popularity. Set-top boxes that bring Internet video to TVs, like the Roku box and Apple TV, got better and more popular, though Google’s competing effort was a dud. Microsoft’s Xbox is set to compete strongly, using its Kinect add-on to find and play media apps with gestures and voice commands.

The big test may come in 2012, when Apple is believed to plan to ship a whole new type of Internet-connected TV, which the company hasn’t confirmed. A big obstacle: Cable and media companies will have a huge say in this potential revolution, and the current system serves them well.

So, 2011 was an exciting year in consumer technology. I can’t wait for 2012.

Email Walt at mossberg@wsj.com.

Nuance Buying Vlingo, a Rival It Once Sued

Ina Fried — Tue, 20 Dec 2011 16:17:05 +0000

It turns out all those depositions were a form of speed dating.

Speech technology company Nuance, which has been suing Vlingo, said on Tuesday that it is buying the mobile voice-software firm for an undisclosed price.

Of course, now the two firms have nothing but nice things to say about each other.

“Vlingo and Nuance have long shared a similar vision for the power and global proliferation of mobile voice and language understanding,” Vlingo CEO Dave Grannan said in a statement. “As a result of our complementary research and development efforts, our companies are stronger together than alone. Our combined resources afford us the opportunity to better compete, and offer a powerful proposition to customers, partners and developers.”

It wasn’t that long ago that Nuance was asserting that Vlingo’s vision was a little too similar. In August, a jury in one case found that Vlingo did not infringe on Nuance patents. However, Nuance noted at the time that it had other pending actions against Vlingo that it planned to continue pursuing.

Apparently, Apple’s introduction of Siri has convinced the two firms there are bigger fish to fry.

“Inspired by the introduction of services such as Apple’s Siri and our own Dragon Go!, virtually every mobile and consumer electronics company on the planet is looking for ways to integrate natural, conversational voice interactions into their mobile products, applications, and services,” Nuance mobile unit head Mike Thompson said in a statement.

Bygones.

Apple Plots Its TV Assault

Jessica E. Vascellaro and Sam Schechner — Mon, 19 Dec 2011 01:06:12 +0000

Apple Inc. is moving forward with its assault on television, following up on the ambitions of its late co-founder, Steve Jobs.

In recent weeks, Apple executives have discussed their vision for the future of TV with media executives at several large companies, according to people familiar with the matter.

Apple is also working on its own television that relies on wireless streaming technology to access shows, movies and other content, according to people briefed on the project.

Read the rest of this post on the original site »

Siri + Santa = Apple's New Ad

Peter Kafka — Sun, 18 Dec 2011 21:49:31 +0000

So maybe Apple will use Siri to disrupt TV one day. Meantime, Apple will use TV to sell Siri, with help from Santa.

Meanwhile, since we’re showing Apple ads, here’s a newish one I hadn’t seen yet, reminding us that Apple still has that Beatles exclusive.

With Siri TV, Apple Will Dismantle the TV Networks

Ben Elowitz — Thu, 15 Dec 2011 23:15:01 +0000

Steve Jobs died without fully transforming television, but the day ~~after~~ before he passed away, Apple unveiled Siri, its natural language interface. Though it’s currently only embedded in the new iPhone 4S, Siri could eventually change the face of the TV industry.

Notice I said “TV industry.”

Most observers and analysts believe that Siri’s voice commands could eliminate the need for those clunky TV remote controls. With the blurring and exponential proliferation of television and Web content, telling your TV what you’d like to watch, instead of scrolling through a nearly infinite number of program possibilities, makes a lot more sense.

But from my perspective, Siri’s greatest impact won’t ultimately be on users, or on device manufacturers (though they certainly risk losing market share to Apple). It will be on the TV industry’s content creators and packagers. Why? Because a voice-controlled television interface will fundamentally disrupt the six-decade-old legacy structure of networks, channels and programs. And that’s a legacy that — until now, at least — has been carried forward from analog to digital.

There’s an important underlying precedent here.

If the Internet can be generalized to have one effect across every industry that moves online, that effect would be disaggregation. Choices go from finite to infinite. Navigation goes from sequential to random access. And audiences choose content by the item far more than by the collection. We’ve gone from the packaged and channelized to the unbound and itemized. Autonomous albums are fragmented into songs; series into clips; and magazines and newspapers into articles and individual photos.

As much as we may think that has already happened with video, it is nothing compared to the great leveling that will occur in the voice-controlled living room. Voice-controlled TV means direct navigation to individual episodes, programs and clips. And it will almost certainly lead to a discernible deconstruction of the network and channel structure — not to mention the decomposition of even the aggregated marketplaces like Netflix, Hulu and YouTube.

Here’s the simple reason: No one is going to sit on their couch and say, “Siri, show me NBC’s ‘Community.’” In a voice-activated world, monikers like “NBC” become useless. They don’t stand for anything meaningful to the consumer. They’re just remnants of a decrepit channel structure that’s unraveling. And, in the end, they’ll simply connote the fast-fading allure of mid-20th century mass appeal.

To be sure, the TV majors will lose much of their ability to realize network effects. Already, you’re hearing less about “lead in” and “lead out.” What you are hearing more about, however, is disconnected videos. A program on YouTube, for instance, will sit on a level voice-controlled playing field with an NBC show, and that field will soon become even more level, because Siri will eliminate the menus that structure the artificial hierarchies of content collections.

So how will we be able to get network effects back in video? Let’s look at four possible ways:

Branded Content — Players can build a strong brand that stands for something with their audiences. Break.com, Discovery and Oprah are all meaningful and build long-term customer loyalty. (“Siri, show me new TED Talks.”)
Curation — Brand the collection with a curation strategy so that the curator’s name and stamp of approval means something to the audience. (“Siri, show me Jason Hirschhorn’s latest movie suggestions.”)
Social — In the fully social world that we expect to see, focusing on the virality of content means you tap the human distribution network and social operating system. (“Siri, show me what videos my friends are watching.”)
Personal — We’ve already seen the extraordinary value of well-tuned personalized recommendations, with Netflix’s notable prize and other famed stories of the benefits of great recommendations. Increasingly, our own patterns of individual videos and the brands we affiliate with, along with recommendations from friends, will be combined into personalized recommendations we won’t even have to ask for. I have no doubt that Siri will be as good a “Genius” as iTunes is at recommending what else to watch. Ultimately, in the age of data, whoever knows the most about us will be able to give us the best experience.

Beyond disaggregation, personalization is ultimately the most powerful consumer value of digital media. My mother’s TV experience was to walk over to her TV set and turn a dial to select among three channels to satisfy her individuality. But in the next generation, no two people will receive the same recommendations from the millions of content choices available.

Before he died, Jobs now famously told Walter Isaacson, his biographer, that he had finally cracked the TV code. It’s unclear what Jobs meant, what this entailed or what he thought it would lead to in the years to come. So, barring further posthumous disclosure, Jobs’s own predictions of his ripple effects will be a media mystery for now.

One thing that’s clear, though, is that Jobs’s Siri will start the dismantling — or creative destruction — of the TV industry as we’ve known it for the last 60 years.

This post originally stated that Siri was unveiled the day after Steve Jobs passed away. It’s been corrected to reflect that the announcement actually occurred the day before.

Ben Elowitz (@elowitz) is co-founder and CEO of Wetpaint, a next-generation media company that is reinventing the media model on the social web. Ben is also author of Digital Quarters, a blog about the future of digital media. Prior to Wetpaint, Elowitz co-founded Blue Nile (NILE).

2012: Siri Is a Stunner, Amazon Is Amazin' and Security Gets Spendy

Arik Hesseldahl — Fri, 09 Dec 2011 04:59:40 +0000

On Thursday night, I attended a dinner at New York’s Waldorf Astoria Hotel, hosted by Mark Anderson, the CEO of Strategic News Service, a newsletter that many senior tech execs subscribe to. At this annual event, which I missed last year, Anderson makes predictions concerning what he thinks will be the dominant forces shaping the technology world in the coming year. And his predictions are always interesting.

Ahead of the dinner, Anderson stopped by my office to let me have a peek at his 10 predictions, and we talked them over a bit. All 10 are below, along with some comments from Anderson that emerged from our conversation.

Before diving into the predictions, Anderson tells me there is a grand theme that unifies them all: “Integrating everything.”

What does that mean? “It means a whole lot of stuff that needs to be integrated. We don’t need anything new at all. There’s so much work that needs to be done with the existing tool sets. Steve Jobs didn’t really invent anything at all. But he was great at integrating things into a product. There’s a lot more of that work to do. We have to do it in the phone world and the TV world and the health care world. We have lots of devices and lots of chips and lots of operating systems and lots of content. The bigger question is, how do human beings use it all efficiently?”

As an example, he cites the collaboration between Nuance, the speech software company, and IBM, bringing the Watson computer of “Jeopardy” fame into the area of health care. “For the first time, the idea of evidence-based medicine won’t just be in a magazine article,” Anderson says. “A doctor will be able to pick up his phone and describe four symptoms, and find out what the likely diagnosis is, what the indications are. It’s fantastic.”

So here are those 10 predictions, with additional comments from Anderson:

1. TV becomes the new center of gravity in the tech universe. All the other devices find their niches in the TV galaxy. Microsoft’s attempt to integrate Kinect into TV is a strong if qualified success. Smart phone-TV integration software becomes a new category. Pad-TV integration becomes common.

“Apple will hustle to launch the next version of Apple TV, and it will be a roaring success and be seen as Tim Cook’s first great product success. But what it really will be is Steve’s last product.”

2. 2012 will see tectonic shifts in phone markets. “Nokia will fail to come back, which is pretty clear to everyone except the people in Finland.” Samsung, Anderson says, will retain its spot as the new global leader in mobile phones by volume, and will keep this crown despite the debut of Microsoft’s Windows Phone 7.

Meanwhile, Anderson says, Google will lose control over the Android operating system, mainly because unlicensed versions of Android will multiply in type and in installed base, especially in Asian countries. “It’s already a balkanized environment. Now Google loses control of the technology entirely. China is already running an unlicensed version of Android, and I think there will be more of that.”

Finally, the smartphone will finally emerge as the dominant category of wireless phone. “Why would you have anything else? And why would sellers of content and services want you to?” he says. “It doesn’t matter if you’re in a rich country or a poor country. This stuff is cheap.”

3. Clouds are for consumers, and for start-ups. Even as a large number of big companies move pilot projects onto external clouds, it will become clear that the real trend is for enterprise to stay away from clouds in all key areas, for reasons of both security and reliability.

“The cloud guys hate this because they want to sell to enterprises,” Anderson says. “But the security issues are becoming really intense. If you’re a CIO, it’s a terrible environment, and you’re a target, for sure, especially if you’re a company with a lot of intellectual property. I’m not implying that things like SAAS (software as a service) aren’t a big trend. But no one is going to put their valuable IP on the cloud.”

4. Security splits the tech world in two, finally getting attention from CEOs. Companies with real IP start to realize they have to “go big or go home” with their security response, and their spending on protecting their “crown jewels” rises dramatically.

5. Siri stuns the world. Siri, on Apple’s iPhone 4S, has sounded the arrival of Internet personal assistants, and the world will spend this year marveling at what Siri and its rivals can and cannot do — and what they can learn to do.

“I think we’ll see a bunch of these things,” Anderson says. “Siri will get much better. It will learn how you learn. We’ve never seen people have long-term relationships with machines before, but it will be a long-term relationship, and she will remember everything, but make good use of it. She will know you learn better by seeing than hearing, or that it takes three times to tell you something. All those things that you have to program today should be learnable. None of that has been done yet. That creates a real friendship. And I think we’re going to start seeing personal assistants not just for everyday life, but for professions like medicine or car repair. Instead of just having Siri be everything, there will be many Siris for different contexts.”

6. We enter the amazing world of Dave and HAL, as voice recognition comes of age. From hospital to car, mobile to home, Kinect to Siri, exercise to play, work to entertainment, remote control to direct action, from Microsoft to Apple, from Tellme to Nuance — the time has come for computers and humans to talk to each other. With lots of funny stories, big bloopers and amazing breakthroughs, humanity at the end of 2012 will be talking to machines in a normal voice, and it will not seem unusual, nor be the cause of unending frustration.

“The voice-recognition part is almost trivial,” Anderson says. “The important part is context-sensitive understanding. It used to be that all the researchers at Carnegie Mellon used to think that all you needed was more computing horsepower to do better at voice. It turned out that was wrong. It was right for a little while, but the real problem is context. And so, if you can build up that database where you can search it contextually for what to expect, that is where you get all the mileage.”

7. E-readers prosper, but pads continue to dominate what Anderson calls the “carry-along” market. Pads and tablets will come down in price and get closer to prices of e-readers. Meanwhile, Anderson says, Amazon’s Fire will move upmarket and evolve into a full-fledged tablet.

“If you look at the specs on the Fire, it’s a tablet, but it’s hobbled,” Anderson says. “So I think that this is part of the whole strategy: Come in and sell at a low price, and then later unveil a more complete tablet. Apple will stay ahead, though. A lot of people are asking me if Amazon will catch Apple, and the answer is no. The way it’s configured right now, there’s no way the Fire will catch up with the iPad.”

8. The consumption world explodes. Get ready for new devices, new content, new bundles, new connection techniques, new distribution channels, new aggregators, new tablets, new phones, new players, new self-published authors, new garage bands, new consumption models riding on social networks. There is nothing but high energy in the content consumer market. People are now ready to spend subscription money, and the publisher response will be huge. “It’s going to be a huge melee of stuff,” Anderson says. “We’ll invent more stuff to consume, and it will be very hard to figure out who the players are from week to week, and how they’re doing. They may not even know themselves.”

9. Governments and corporations focus on intellectual property as though it were their most prized asset. It is. This new global understanding leads to a reevaluation regarding giving critical IP away for nothing versus protecting it. The age of what Anderson calls “IP naïveté” is over, and the question of proper IP valuation is here.

What is IP naïveté? “When Jeff Immelt stood on the steps of the White House the day after he was named jobs czar, and handed the plans for GE’s most important jet-engine project to Hu Jintao in order to get the permission to be allowed to bid on maybe selling engines to China — that’s IP naïveté,” Anderson says. “Thinking that’s not going to come back and show up for sale in Houston from some Chinese company in about six months is IP naïveté.”

During 2012, he says, companies and countries will start valuing their intellectual property not for its replacement value, but for figures that are magnitudes larger. State-sponsored IP theft will shift from being considered a nuisance and more along the lines of an act of aggression.

10. Amazon gets it all. Between outdoing Wal-Mart online, to beating the booksellers and delivering groceries, and making new inroads in video streaming, Amazon will prove that one company can indeed have it all. Strong Kindle and Fire sales will only be icing on the cake.

What if Apple Television Is an iMac?

John Paczkowski — Wed, 07 Dec 2011 20:41:32 +0000

The Macintosh TV

Here’s a novel theory: The Internet-connected HDTV that Apple is rumored to have in the pipeline will be preceded by another device, which will pave the way for it:

A new iMac with integrated TV functionality.

That’s the latest speculation from Wedge Partners analyst Brian Blair, who believes there will be a step between the Apple TV and the Apple Television.

“We believe Apple’s redesign of the iMac in the first half of 2012 will likely usher in some … TV capability into the iMac offering first, effectively taking the high end and larger screens of the iMac line and pushing it toward the TV market by integrating Apple TV and iCloud features into a slimmer all-in-one PC,” Blair writes. “Apple could effectively start with what they already have on the manufacturing line and slowly push their offering from 27 inches and scale up from there to 32 inches and then move on to the 42, 50 and 55 inch market.”

Blair figures these new iMacs would behave like Apple TVs, streaming movies, TV shows, photo slideshows and more to newer Wi-Fi-enabled televisions and providing them access to content stored on iCloud as well.

It’s not an outrageous idea, particularly as an interim step on the way to a true television set. Or as a good reason for consumers to abandon their current TV sets in favor of iMacs. This would be particularly compelling if Apple was able to persuade the cable companies to stream their content though the Apple TV interface. Add to that AirPlay mirroring on the iPhone, iPad, and iPod touch, voice navigation via Siri, and integrate it all into a 42-inch or better screen, and and you’ve got a pretty good reason to watch TV in your office. Or mount your PC on the living room wall.

Of course, Apple has been down this road before, first with the ill-starred Macintosh TV and then with its Front Row media center program, which was abandoned with the launch of Lion.

The company may not be interested in traveling down it again, particularly these days, when it seems so focused on disruptive changes. If Apple hews to that strategy for its HDTV, there will be no interim step. Just a single big announcement intended to upend the industry as we know it and send the competition scrambling.

For Wolfram, Self-Financing Means Freedom

Russ Garland — Mon, 05 Dec 2011 08:00:12 +0000

Stephen Wolfram built Wolfram Research without outside capital. That, he says, has made a huge difference.

“Most of the things I’ve done have been made possible by the fact that I can pretty much do what I want,” he said during a keynote talk at Xconomy’s 6×6 forum Thursday in Boston.

Wolfram launched the software company in 1987. Its main product is Mathematica, a computational system used for everything from analyzing flight safety to managing hedge fund trading. Wolfram has also developed search engine WolframAlpha, which is used by the iPhone’s Siri technology.

Read the rest of this post on the original site »

QOTD: And It's Called Microsoft Bobbi …

John Paczkowski — Wed, 23 Nov 2011 18:40:51 +0000

Microsoft has had a similar capability in Windows Phones for more than a year, since Windows Phone 7 was introduced.

— Microsoft Chief Research and Strategy Officer Craig Mundie says Apple is late to the game with Siri