Accel Partners has been pretty busy handing over giant wads of dough to start-ups this week–and today is focusing its largess on San Francisco-based Lookout, a smartphone security provider.

The Palo Alto, Calif.-based venture firm will be the lead investor in an $11 million Series B funding round for Lookout, which offers solutions to protect phones from malware and viruses, back up and restore valuable data and help users find their phones in the event they are lost or stolen.

Accel Partner Ping Li will join the start-up’s board.

Lookout currently works only on phones using Google (GOOG) Android, Research in Motion (RIMM) BlackBerry and Microsoft (MSFT) Windows Mobile operating systems.

Previous venture investors Khosla Ventures and Trilogy Partnership are also participating. The pair, along with angel investors such as Chris Sacca, had already put $5.5 million into Lookout late last year. The company was founded as Flexilis in 2007.

Lookout said the former CEO of Vontu and executive at Symantec (SYMC), Joseph Ansanelli, would become chairman of Lookout and that it had brought in other execs, including a former Yahoo (YHOO) staffer. Ansanelli has been an angel investor in Lookout.

Here’s the official press release:

Lookout Closes $11 Million in Series B Funding Led by Accel Partners

Explosive Growth in Smartphone Market Underscores Need for Mobile Security

SAN FRANCISCO–May 18, 2010–Lookout, the leader in smartphone security, today announced an $11 Million Series B round of funding led by Accel Partners with Khosla Ventures and Trilogy Partnership also participating. The company also announced that it has added several new executives to its leadership team, including former CEO of Vontu and executive at Symantec, Joseph Ansanelli, as Chairman of the Board.

“The smartphone market is exploding, and consumers are downloading third-party apps by the hundreds, making security an increasingly vital component of the mobile market,” said Ping Li, Partner at Accel Partners, who will join the board. “Consumers need to know that their applications, their data, and their phone itself are protected. We are excited to work with Lookout as they continue to extend their lead in this dynamic market.”

The global smartphone market grew more than 50% during the past year and as a result, consumers have been introduced to thousands of third-party applications across leading mobile platforms through app stores and downloaded sites. The Android Marketplace alone gives consumers access to more than 50,000 applications. While they enjoy the benefits of these applications, consumers are often unaware of the risks that accompany their increased data and application usage. Similar to the PC market, as consumers do more with their phones, they need protection from threats such as mobile viruses and malware, data loss and theft of the phone itself.

Lookout has developed cross-platform, cloud-connected applications that immediately identify and block threats before they compromise a consumer’s mobile phone, backup and restore mobile content, find a lost or stolen phone and wipe data from a phone if necessary. Available now on more than 400 mobile networks in 170 countries, Lookout prevents thousands of malicious applications, finds countless lost phones and restores important information for users every month.

“We are thrilled to receive such enthusiastic support from Accel Partners,” said John Hering, CEO and founder of Lookout. “Their backing is recognition of Lookout’s accomplishments to date and a testament to the importance of this market. With this additional financing, we’ll continue to invest in new technology and infrastructure so that we can provide the most comprehensive smartphone protection available to millions of consumers worldwide.”

Lookout Executive Additions

Joseph Ansanelli brings his extensive knowledge of security to Lookout as Chairman of the Board. Prior to Lookout, he served as CEO and co-founder of Vontu, turning the company into the leading provider of data loss prevention solutions before being acquired by Symantec in 2007.

In addition to Ansanelli, Lookout has also added several key members to the company’s executive team including Eric Bothwell as vice president of engineering, who formerly held engineering leadership positions at Vontu and Symantec; Chris Jones as vice president of product management, formerly senior director of portfolio product management at Symantec; and Julie Herendeen as vice president of marketing, formerly vice president of network products and advertising solutions for Yahoo! Inc.

Andrus (pictured here) joins a pair of directors from each of Rhapsody’s large shareholders: Bob Kimball and Mike Lunsford from RealNetworks (RNWK) and Wade Davis and Van Toffler from Viacom (VIA).

Andrus–who mostly worked at MySpace under the tenure of co-founder and CEO Chris DeWolfe and President and co-founder Tom Anderson–left the troubled social networking site last year.

He had been doing some consulting for Rhapsody and had considered working there too. After deciding against it, since he lives in the Los Angeles area, he said he was asked to join the board.

“I liked what I saw,” said Andrus in an interview with BoomTown. “Rhapsody is really ready to blossom and poised for some real growth.”

The Seattle-based Rhapsody spun off from RealNetworks earlier this month and has plunged into efforts to expand its offerings and become profitable.

These include a price cut for its subscription to $9.99 from $15 and aggressive mobile efforts, such as a Wi-Fi app for Google (GOOG) Android smartphones.

RealNetworks owned 51 percent of the Rhapsody, and Viacom’s MTV Networks the remainder. Restructuring gave both companies a 47.5 percent share. The rest is
allocated to the employee pool and outside investors, including Universal Music Group.

Jon Irwin is president.

For a new company, Rhapsody is one of the oldest in the music space, founded in 2001 by Listen.com.

Listen.com was bought by RealNetworks in 2003, and Rhapsody became its flagship brand as a music service offering.

But Rhapsody quickly lost ground to savvier competitors like Apple (AAPL) and its innovative iTunes service.

Rhapsody, along with Best Buy’s (BBY) Napster, has sold music via monthly subscription, as opposed to Apple’s (AAPL) a la carte download offering.

But Rhapsody has not been able to gain much traction, despite years of effort.

RealNetworks and Viacom’s MTV created a joint venture in 2007 to try to goose it, which did not work either, before the recent formation of the privately held independent company.

Currently, hotter services, such as Spotify, are getting more attention, but Andrus said Rhapsody can compete.

“The company has been through the storm and is ready to win,” he said.

BoomTown liveblogged Google’s earnings call this afternoon.

Earlier today, Google (GOOG) beat Wall Street’s expectations in its first-quarter earnings, signaling that online advertising spending is back on track.

Here we go:

1:30 pm PT: Investor lady went over investor stuff. Zzzz.

1:33 pm: First up: Patrick Pichette, CFO of Google, whose delightful French accent livened up what was an almost entirely newsless event.

In fact, it turned out that the biggest news was changes in how Google presents its earnings calls going forward: No more CEO Eric Schmidt!

Instead, it will be Pichette from here on out, along with sidekick and head products dude Jonathan Rosenberg. Who was not around today, so top Google execs Susan Wojcicki and Jeff Huber filled in.

Also making an appearance, Nikesh Arora, president of Global Sales Operations and Business Development.

Thus, a parade of Google execs replaced Schmidt–all of whom said as little as he used to!

Pichette went through the numbers–lots and lots of them.

“Very strong performance, across the board, in terms of revenue,” he concluded.

1:44 pm: Next up, Wojcicki–fun fact about the VP of Product Management: Google was started in her garage–talking about improvements to ad search results.

They are going to get fat and detailed, apparently, with all kinds of stuff attached to them.

“The idea is for them to be more useful and therefore more high performing,” she said.

In display, Wojcicki said there was “very strong momentum.” More DoubleClick integration, more analytics.

Mobile: “Doing very well.” (I look forward to the first analyst question about its regulatory approval problem with Google’s $750 million AdMob acquisition.)

There will be an ability to “call through” on ads in smartphones, which sounds kind of cool.

1:51 pm: Next, it was Huber’s turn. He is SVP of Engineering.

He started with mobile and geolocation features Google is working on, some of which sounded a bit stalkerish. To the all-seeing eye of Google, they are fabulous, of course.

Its Android and Chrome operating systems are growing, Huber said, noting that there are now 34 Android devices.

Take that, Apple!–which has but one (which is doing pretty well on its own, Huber declined to add).

1:55 pm: Arora joined the call with the others for Q&A.

Questions about international advertising. All was well, said both Pichette and Arora.

Next question was about the percentage of revenue from enterprise and mobile. Also what up with Nexus One?

Pichette was not saying, of course, as that information would be useful.

Also no data on the profits of Nexus one, which Pichette noted was indeed profitable. But Google wasn’t saying how much! More non-news.

Finally, a good question about whether Google will remain on Apple (AAPL) products–given growing corporate rivalry between the two–and why the heck Schmidt is not on the call anymore and whether there is more to it.

Pichette became slightly agitated about the CEO question.

Eric has been everywhere! Abu Dhabi! Washington, D.C.! Jetting around on the GooglePlane like it was nobody’s business!

“It does not mean that Eric is not available,” said Pichette, explaining that the move is simply a question of “streamlining.”

Huber declined to comment about Apple, of course!

But, blood in the water: What’s up with Facebook competition?

This is a true oucher for Google internally, with execs quite concerned about the social networking site’s growth, even if Huber did not admit it and called it “not a significant issue.”

Translation: It’s significant.

2:04 pm Back to the sleepy questions on marketing and how the company feels about upcoming quarters compared with previous ones.

Hey, the colorful letters of Google and Googley goodness are just not cutting it anymore! You need some pretty ads! You have to promote! After all, Google has actual products now, like the Nexus One.

The next questions were on the number of Nexus One phones sold and, finally, on China.

Huber was not disclosing! If there were a badillion devices sold, you know he would, of course.

Pichette took the China question.

“This was a tough situation, but we really think we made the right decision,” he said, noting that the company is kind of still in China from Hong Kong.

Well, not really, but it was the right decision.

2:10 pm: Another good question on the News Corp. (NWS) deal and the AdMob situation.

Pichette pointed out the the mobile ad market is “nascent,” naturally noting that Apple announced its recently announced iAd network.

In other words, let’s keep pointing to what Apple is up to to save our bacon with the government.

“Google wants every partner,” said Pichette about renewing the deal over MySpace, but added that economics have changed since the first one was done with the then-hot-and-now-not social networking site.

Translation: Don’t expect a big check, Rupert Murdoch!

More in-the-weeds questions, which provided some insight, but not much.

2:28 pm: Another China question about whether serving its results from Hong Kong is sustainable.

Yes, said Pichette.

More about search advertising innovations and targeting. Google is all over it, said Wojcicki in many, many, many more words.

This line of questioning continued until someone asked whether the reported tensions between Schmidt and co-founder Sergey Brin over China are behind his absence.

Juicy, but completely ridonkulous.

“Non,” laughed Pichette, answering in a jaunty way.

The lack of Schmidt, he added, was not a negative, but part of a review of stuff Google could do better. In fact, it was an innovation!

Mais oui or mais non, it was the most interesting news of the day.

Google beat Wall Street expectations in its first-quarter earnings, signaling that online advertising spending is back on track.

The search giant said net revenue–which excludes traffic-acquisition costs paid to partners–rose to $5.06 billion. Earnings per share rose in the first quarter of 2010 to $6.76, compared with $5.16 in the first quarter of 2009.

Net income climbed to $1.96 billion, or $6.06 a share, from $1.42 billion, or $4.49 a share in the same period last year, which was a 38 percent increase. Wall Street was expecting it to rise 30 percent.

It was a solid quarter for Google (GOOG), although not a barn burner, because investors expected it to do better than consensus.

Thus, Google’s stock price was down in after-hours trading about 3.5 percent to $575.84.

Encouragingly, paid clicks were up 15 percent, while revenue per click grew seven percent.

And as usual, Google was a money gusher, with $27 billion now in the kitty, giving the company the ability to buy whatever it likes.

“Google performed very well in the first quarter, with 23 percent year over year revenue growth driven by strength across all major verticals and geographies,” said Patrick Pichette, CFO of Google, in a statement. “Going forward, we remain committed to heavy investment in innovation–both to spur future growth in our core and emerging businesses as well as to help build the future of the open web.”

BoomTown liveblogged the earnings call, which began at 1:30 pm PT.

Google execs, well known for saying little, are unlikely to say much about the following: Its fight with China, its fight with Apple (AAPL) in the smartphone arena and more, and its possible fight with regulators over the mobile ad market related to its AdMob acquisition.

Here is Google’s slideshow about the first quarter:

And here is the official press release:

2010Q1_earnings_google

Please see this disclosure related to me and Google.

With rumors flying hither and yon about the sale of Palm–likely to an Asian company, such as HTC or Lenovo–BoomTown is getting all misty for those days of hope that the little innovative smartphone pioneer might actually prevail against the giants.

Not for the creepy lady in the advertising for the Pre, mind you, but everything else.

Thus, here are three videos in which the dream was still alive at Palm (PALM).

The first, below, is an interview BoomTown did with Elevation Partners’ Roger McNamee, who sank $425 million into Palm and talks about the sky-high prospects for the company at the 2009 Consumer Electronics Show, where Palm was the belle of the geeks.

The second is from the seventh D: All Things Digital conference, where McNamee and Palm CEO Jon Rubinstein appeared in June 2009 to talk up the launch of the device.

In it, McNamee pooh-poohed the idea that Apple (AAPL) would care about the Palm Pre mimicking an iPhone in iTunes (which Apple did care about a lot) and had a delightful cat fight with me about the mirror on the phone for the “ladies.” It begins with a mock video Rubinstein and McNamee made for D7 in which they make fun of McNamee’s proclivity for telling tall tales about the Pre.

The third is a highlights reel from an interview I did with Rubinstein at this year’s CES, as well as a short clip from that interview of him telling me he had never touched an iPhone.

No, unfortunately, he never did.

]]> http://allthingsd.com/20100412/palm-those-were-the-videos-my-friend-i-thought-roger-mcnamee-would-never-end-up-selling/feed/ 3 http://allthingsd.com/20100407/bump-technologies-founders-talk-about-platforms-apis-and-showing-the-iphone-and-android-how-to-get-along/ http://allthingsd.com/20100407/bump-technologies-founders-talk-about-platforms-apis-and-showing-the-iphone-and-android-how-to-get-along/#comments Wed, 07 Apr 2010 20:18:27 +0000 Kara Swisher http://kara.allthingsd.com/?p=26286

Earlier this week, BoomTown motored down to Mountain View, Calif., to yet another cookie-cutter office park to visit what I consider one of the more interesting and innovative start-ups around Silicon Valley of late.

Bump Technologies has definitely gotten a lot of attention, mostly due to the gimmicky feel of the service, which allows users to swap a wide range of data–contacts, photos and soon, much more–when they tap two phones together.

There have been lots of versions of this kind of thing over the years, of course, using a variety of technologies. But the surge in smartphone popularity and app use has made digitally enabled physical transactions a whole lot easier.

These days, even competing operating systems, like those for the Apple (AAPL) iPhone and Google (GOOG) Android devices, can “bump” in a much nicer way than they are currently doing as companies.

Bump does more than just offer a cute way for hipsters to trade phone numbers. When thought of as a technology platform that can be used by a variety of players, Bump gets much more interesting.

In fact, the company just launched a new API for Android and the iPad this week, to allow developers to more easily implement Bump technology with their own apps.

Bump already had an existing iPhone API and big services, such as PayPal, have deployed it to allow users to bump payments to one other. Others are using Bump to move music from one mobile phone to another.

Some top investors certainly find it all promising, including Ram Shriram, Ron Conway and Sequoia Capital, who have added $3 million to Bump’s kitty since its start last year as a Y Combinator company founded by CEO David Lieb, Andy Huibers and Jake Mintz.

Here is an interview I did with Lieb and Mintz at Bump’s offices about where Bump is headed:

.

]]> http://allthingsd.com/20100407/bump-technologies-founders-talk-about-platforms-apis-and-showing-the-iphone-and-android-how-to-get-along/feed/ 0 http://allthingsd.com/20100406/what-do-rush-and-npr-have-in-common-internet-talk-radio-hub-stitcher-nabs-6-million-from-benchmark/ http://allthingsd.com/20100406/what-do-rush-and-npr-have-in-common-internet-talk-radio-hub-stitcher-nabs-6-million-from-benchmark/#comments Tue, 06 Apr 2010 11:30:25 +0000 Kara Swisher http://kara.allthingsd.com/?p=26216

Online talk radio aggregator Stitcher nabbed $6 million from Benchmark Capital and will use the money to give radio blabbermouth Rush Limbaugh, as well as the endlessly talking heads of National Public Radio, even more digital distribution.

The San Francisco-based start-up often describes itself as the the Pandora of online talk radio. And like the digital music site, Stitcher lets its users create and customize their own free personalized talk/information/news radio stations.

The site focuses mostly on its apps for a variety of mobile devices, especially increasingly popular smartphones. It offers programs from about a thousand different sources, such as NPR, E! and The Onion.

Stitcher also recommends new programs to users based on their selections.

The infusion of funding in a Series B round led by Benchmark–whose partner, Bob Kagle, will have a seat Stitcher’s board–will allow it to expand its advertising sales force and improve its offerings, said CEO Noah Shanok in an interview with BoomTown last night.

“The hope for everyone in terrestrial radio is to find new audiences, so as we grow, they will too,” said Shanok, who co-founded Stitcher in 2008. “We want to be a part of everyone’s everyday life.”

Shanok said fast-growing usage and engagement–which he declined to give specifics about–was the reason Benchmark was attracted to the company.

The new funding adds to $3 million Stitcher already raised from New Atlantic Ventures and investors Ed Scott and Ron Conway, who also participated in the new round.

While the mobile app on the Apple (AAPL) iPhone is the most popular, Stitcher also offers software for Research in Motion (RIMM) BlackBerry, Palm (PALM) Pre and Google (GOOG) Android devices.

Stitcher is also pushing into other areas, such as being part of Ford’s (F) initiative to make its SYNC-enabled vehicles into Wi-Fi hotspots, allowing people to connect to the Internet everywhere much more seamlessly in a moving car. They will be available later this year.

Here’s the press release on the funding:

Stitcher Secures $6 Million in Series B Venture Funding

Benchmark Capital Leads New Round to Help Transform the Way We Listen to Talk Radio

SAN FRANCISCO, CA. (April 6, 2010)–Today, Stitcher, a service that allows users to customize talk radio programming on their mobile devices, announced that it has completed its Series B round of financing. Led by Benchmark Capital, with participation from previous investor New Atlantic Ventures and tech veterans including Ed Scott and Ron Conway, the funding will be used to further Stitcher’s product and platform development. Bob Kagle of Benchmark will join Stitcher’s board of directors.

“We know that people prefer listening to news, talk and information programming when they’re on-the-go. The rise of smartphones has finally created an opportunity to give people exactly what they want to hear–on their commute, at the gym, on a road-trip–wherever and whenever they want it and that’s exactly what Stitcher does,” said Noah Shanok, CEO of Stitcher. “Benchmark’s funding, combined with Bob’s guidance, will help us continue to take advantage of the growing market for mobile content distribution.”

Stitcher’s free service allows users to create a personalized audio programming experience. With Stitcher, users can listen to the news and talk radio shows they enjoy whenever and wherever they like, using their mobile devices. Users choose their favorite programs from more than a thousand different sources, and Stitcher then delivers the audio feeds to their phone as a single, regularly updating radio station. Stitcher also helps users discover new content on a variety of topics–including business, sports, politics, entertainment, and current events–by recommending additional programs based on the shows users have in their feeds. A single radio station can include programming as diverse as Fox Headline News, NPR’s Fresh Air, TechCrunch Headlines, Onion Radio News, and E!’s Hollywood Rap Up.

“Stitcher is transforming the way we all consume news, talk radio, pod casts,” said Bob Kagle, general partner at Benchmark Capital. “Noah and his team are building a platform that will deliver the personalized experience consumers currently enjoy for music to the broader world of audio programming. We’re thrilled to join the Stitcher revolution.”

]]> http://allthingsd.com/20100406/what-do-rush-and-npr-have-in-common-internet-talk-radio-hub-stitcher-nabs-6-million-from-benchmark/feed/ 1 http://allthingsd.com/20100317/sharing-e-books-and-a-clean-sweep/ http://allthingsd.com/20100317/sharing-e-books-and-a-clean-sweep/#comments Wed, 17 Mar 2010 19:54:53 +0000 Walter S. Mossberg http://mailbox.allthingsd.com/?p=607 Q:

One of the intrinsic values of a hard-copy book is the ability to physically pass the book to another person once I have completed reading it. Are there e-readers out there that allow you to buy an e-book, install it on one e-reader, and then pass it on another e-reader of the same brand?

A:

Yes, but not with as much freedom as lending a physical book. One of the advantages of the Barnes & Noble (BKS) Nook e-readers is that some, though not all, titles, can be lent to the user of another Nook, or to a friend who merely uses the company’s e-reader software on a computer or a smart phone. Each book can only be lent once, however, and each loan expires after two weeks.

Q:

If I totally erase my computer’s hard disk and then do a fresh reinstall of the operating system, will that also delete any and all would-be viruses, cookies, etc.—and restore the computer to its original “virgin” status?

A:

I’m not sure what you mean by a “would-be virus,” but the answer is yes. If you fully erase your hard disk with a utility that overwrites the files and free space with nonsense data, and then reinstall the operating system, the computer should act like it was new. You’d be free of any files you didn’t want.

There are easier ways to erase all cookies, by using a function in your Web browser. And the method you suggest would require you to spend considerable time installing any OS updates that have been issued since your operating-system disk was created, and reinstalling your programs and data files. Should you choose to do this, I’d urge you to back up your key files first.

You can find Mossberg’s Mailbox and my other columns at http://walt.allthingsd.com.

]]> http://allthingsd.com/20100317/sharing-e-books-and-a-clean-sweep/feed/ 0 http://allthingsd.com/20100309/motorola-backflip-review/ http://allthingsd.com/20100309/motorola-backflip-review/#comments Tue, 09 Mar 2010 21:47:23 +0000 Katherine Boehret http://solution.allthingsd.com/?p=1103 Touch screens are now prevalent enough on mobile devices that I find myself touching the screens of every new gadget I see. My trusty index finger of a stylus is ready at all times to swipe, pinch, double tap and scroll since these are natural gestures.

Yet touch screens have some downsides. Finger gestures leave smudge marks on the glass screens and monopolize screen real estate, making it hard to show the screen to someone while navigating. Also, touch screens often require two hands.

This week, I tested a smart phone with a solution for two of the three touch-screen problems. The Motorola Backflip (http://3.ly/Ku9), which became available March 7, lets people navigate its screen by touching a panel behind it, thus keeping fingers off of the screen. This trackpad-like panel is appropriately named the Backtrack and works like magic: On-screen objects are selected, text scrolls and screens open, but you can’t see the fingers manipulating the screen because they’re hidden behind it.

The Backflip, which runs on AT&T’s (T) 3G network, costs $100 after a $100 mail-in rebate and a two-year agreement. Its name comes from its design: The Backflip’s screen seems to flip backward when the QWERTY keyboard flips down for use. In the device’s “closed” position, the keyboard flips back up and is automatically turned off.

I’ve been using the Motorola Backflip for emailing, Web browsing, social networking, taking photos and making phone calls. While I applaud its creative design and the idea of the Backtrack, I think it sacrifices functionality for form. Take, for example, its QWERTY keyboard, which has a subtly handsome design when the Backflip is closed. But when used for typing, its shallow keys don’t give much tactile feedback and are tough to use. Likewise, the Backtrack is clever, but only works when the phone is the flat, opened position, forcing people to reach around both the keyboard and the screen to use it. I often found myself giving up and just touching the screen directly, which also works.

Other companies’ mobile devices have found ways around actually touching their touch screens, silly as it may sound. Palm’s (PALM) Pre and Pixi models use a gesture area beneath the screen to navigate—with just one hand holding and swiping.

The Backflip in opened position.

I easily set up two email accounts and Twitter and Facebook accounts on my Backflip. There are also shortcuts for setting up accounts for Picasa, Photobucket, Bebo, LastFM and MySpace.

The Motorola Backflip runs Motoblur, the company’s social-network and message-consolidating software, which I found to be an attractive interface with intelligent capabilities. For instance, if it senses you’re checking it a lot, it will update the displayed messages more frequently. Motoblur also uses images from contacts, like their Facebook or Twitter photo, and displays these as small background icons behind Motoblur messages from that person. This is a small detail, but it brings an extra spark of life to everyday messages.

But Motoblur lacks one of the most popular Twitter functions: the ability to re-tweet, or re-message someone else’s tweet (Twitter status). A Motorola (MOT) representative said re-tweet is under evaluation, but won’t disclose details about timing. Motoblur has been available for six months, first seen in the Motorola CLIQ.

Oddly, the Backflip runs the Android 1.5 operating system, not the newest Android 2.1. A Motorola representative said the company plans to update this but wouldn’t say when. It seems strange for a brand-new device not to run the newest operating system.

Phone calls were clear and loud, and photos captured on the five-megapixel, flash, digital zoom camera looked great. I enjoyed using the Backflip’s bright, 3.1-inch screen with 320×480 pixel resolution. Though I wasn’t crazy about typing on its keyboard, I did like the keyboard shortcut keys for the Web browser, home, email and search. With the Backflip in its opened position, I used the Backtrack—the trackpad behind the screen—to skip around from one thing to the next. Double tapping on anything selected it, and I swiped my fingers down on the Backtrack to scroll a long news story on the browser.

The Backflip is designed so that whenever it’s plugged into its wall charger or set at a 90-degree angle, it goes into Tabletop mode, showing a large digital clock with the local weather, date and options for setting an alarm. This mode also offers a button for watching the device’s photos in a slow-panning, Ken Burns-like slideshow, which is useful for sharing with friends.

Monthly AT&T plans that work with the Backflip include a combination of the carrier’s required $30 unlimited data plan and a $40, $60 or $70 voice plan. It comes with a 2-gigabyte memory card, though it will work with one that holds up to 32 gigabytes. Its internal memory is 512 megabytes, and the memory available for apps is 220 megabytes, though certain apps can offload some data they use onto the roomier card.

Motorola deserves credit for trying an innovative design and for offering a unique way of moving fingers off of the touch screen. But the Backflip device seems unfinished because of several features that don’t work as well as they should.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

]]> http://allthingsd.com/20100309/motorola-backflip-review/feed/ 0 http://allthingsd.com/20100223/pogoplug-cloud-storage/ http://allthingsd.com/20100223/pogoplug-cloud-storage/#comments Tue, 23 Feb 2010 21:35:34 +0000 Katherine Boehret http://solution.allthingsd.com/?p=1077 Ask anyone in the technology industry to talk about trends and “the cloud” is sure to come up in conversation. The cloud is a hip way of describing Web-accessible storage, and whether people know it or not, they’re using this more each day. Social networks save account information in the cloud. Photo-sharing sites store images in the cloud. Web-based email programs keep messages in the cloud. People also are starting to back up the contents of their computers to the cloud, which makes files accessible from almost anywhere using an Internet connection.

Not everyone is gung-ho about storing personal data somewhere other than on their own PC. They might wonder who else can access the cloud’s contents and if the cloud is a truly reliable option for storage.

This week I tested Pogoplug (pogoplug.com), a $129 solution that lets people back up their digital files and access them via a Web browser, or mobile devices. It streams content through the cloud (Pogoplug servers), but never actually stores anything in the cloud. People keep their content on their own hard drive—the Pogoplug lets them access it elsewhere via the cloud.

For the most part, Pogoplug works like a charm. One downside is that files can be a bit slower to open from remote computers or mobile devices than on computers within the same network as the Pogoplug. But its single best attribute is its ability to do the job without trying to tell you every smart thing it’s doing in the background.

Unique Model

Pogoplug comes from San Francisco-based Cloud Engines Inc. and its business model is unlike other cloud-storage solutions. Pogoplug users pay upfront for the device and a hard drive of their choice, which is the storage device, and they never pay again. Other services store content in the cloud, making for faster remote access to files. But these services charge users monthly or annually for storage. ZumoDrive offers 2 gigabytes of storage free but charges annual fees ranging from $30 for 10 gigabytes to $800 for 500 gigabytes. SugarSync, a cloud-based synching program, also offers a free 2-gigabyte program, but charges from $50 to $250 a year for 30 to 250 gigabytes.

Pogoplug uses in-home storage with through-the-cloud access.

Cloud Engines sent me a hard drive for my testing: Seagate’s (STX) FreeAgent Go with 250 gigabytes of storage. This little rectangle costs $90 on Seagate.com or $69 on Amazon.com (AMZN), bringing my Pogoplug set-up total to $200. This is $180 less than just one year of ZumoDrive’s 200-gigabyte plan, or $50 less than SugarSync’s one-year, 250-gigabyte plan.

The Pogoplug is a white box with an electric pink strip running down one side and its underbelly. Three cables attach to it and run out to the wall socket, a router and whatever storage you choose (a hard drive or a small thumb drive). Each Pogoplug has four USB ports, allowing four hard drives or several USB hubs with additional USB ports to connect to the gadget at once.

A Mini Computer

The Pogoplug runs as a mini computer with its own processor that sends files out to the cloud for streaming whenever you want to see them. It creates thumbnails of photos and organizes media, making it easier to find on the my.pogoplug.com Web site. And Pogoplug also uses advanced networking to create a secure connection so people with firewalls and extra secure network settings can leave them just as they are.

Setting up Pogoplug is as simple as plugging in its three cords and pairing it with a computer. I shared with the Pogoplug at least 100 files from a Windows 7 PC and a MacBook Pro. I also set sharing to synchronize with Pogoplug whenever new files were added to designated files on my computers. All of this content was stored on the Seagate hard drive and neatly displayed on my.pogoplug.com.

Hunting for Files

This Web site looks sort of like a bare-bones version of iTunes. Three sections on the left—My Media; Show My Files (sorted into today, last week, last month, those I shared and those shared with me); and My Library—opened content in a large panel. Options at the bottom of the screen changed the way this content was displayed, and a search box enabled hunting through all types of files for specific words. I tried “snow” and found many results, thanks to photos taken of the recent storms in Washington, D.C.

Each file saved to Pogoplug is represented by a thumbnail image on the Web site and can be downloaded, shared or previewed by you or others with whom you share. Videos are, by default, shortened to 10-second previews, but an option in settings allows videos to always show in their full formats. An Upload button at the bottom lets people share content from whatever computer they are using to Pogoplug, and a Sharing button sends files to friends via email or social-networking sites including Twitter, Facebook and MySpace. Options let people set sharing so Pogoplug constantly updates friends whenever new data is added, like new photos added to an album.

Both Macs and PCs worked for me while I tested accessing Pogoplug on the three main browsers that run on both machines: Mozilla’s Firefox, Google’s (GOOG) Chrome and Apple’s (AAPL) Safari. Internet Explorer worked on Windows. I simply opened my.pogoplug.com, entered my username and password, and I could see all the files on the Seagate hard drive. A desktop app for the Mac or PC treats Pogoplug as a local drive, making it easy to drag and drop media to it.

Most common files types can be stored, accessed and shared through the Pogoplug. I tested sharing movies, music, photos, Microsoft Word documents, PDFs and others. These digital files can reside solely on the hard drives plugged into the Pogoplug. Computers in the same network opened files faster than computers or smart phones working in other places, but the wait wasn’t unbearable.

I also used a free Pogoplug app on the iPhone and Palm (PALM) Pre, and the interface was just as simple as the my.pogoplug.com site. A Pogoplug app also exists in the Android Market app store for Android phones, but the app for BlackBerry isn’t yet in RIM’s (RIMM) App Catalog and must be installed via the Desktop Manager. Even without an app, I used the iPhone browser to open shared files sent to me in emails, and had no trouble viewing images or listening to songs.

Pogoplug is a terrifically simple way to back up files and make them accessible from afar or on the go. Starting in March, Pogoplug will be capable of synchronizing and backing up content through the cloud service with other Pogoplugs located elsewhere. For instance, you can keep Pogoplug at home and one at the office and have a backup to your backup device.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

]]> http://allthingsd.com/20100223/pogoplug-cloud-storage/feed/ 0 http://allthingsd.com/20100217/is-running-windows-on-a-mac-secure/ http://allthingsd.com/20100217/is-running-windows-on-a-mac-secure/#comments Wed, 17 Feb 2010 23:59:17 +0000 Walter S. Mossberg http://mailbox.allthingsd.com/?p=571 Q:

Thanks for your review of programs for running Windows on a Mac. But, if I use them, won’t I expose my Mac’s files to Windows viruses and spyware?

A:

Yes, potentially, because both of the programs I reviewed, Parallels and Fusion, can access Mac folders and files—which means any malicious software that infects Windows can do so as well. That’s why both programs come with security software. You can choose to install the security products they provide, or obtain and install your own. But I strongly recommend you use security software on any computer running Windows, even if it’s a virtual PC operating inside a Mac.

Another protective step you can take is to set an option in these programs that prevents them from accessing your Mac’s files and folders. You’ll still need security software to protect your Windows installation, but, your Mac files and folders should be isolated.

Q:

I’m trying to replace my aging Palm PDA, but all I can find are smart phones with lots of bells and whistles and monthly fees. All I want is something that can hold appointments, contacts and notes, and sync with my PC. Is there anything like that out there?

A:

The old-fashioned PDA is indeed fading fast. But there are still a few around. For instance, Hewlett-Packard still sells a $300 model called the iPAQ 111, which does have Wi-Fi and Bluetooth, but isn’t a phone and thus doesn’t require a monthly cellphone contract.

Q:

Are any of the e-readers on the market compatible with the free e-books available at public libraries?

A:

This depends on the format your library uses. Sony explicitly says its e-readers can handle public library e-books, and others may as well. I suggest asking at your library. One tipoff might be if the e-reader you’re considering can handle the EPUB format, which more libraries stock. In addition to the Sony devices, the Barnes & Noble Nook also handles this format.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital web site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20100217/is-running-windows-on-a-mac-secure/feed/ 8 http://allthingsd.com/20100209/fujitsu-scansnap-printon-printstik/ http://allthingsd.com/20100209/fujitsu-scansnap-printon-printstik/#comments Wed, 10 Feb 2010 05:00:01 +0000 Katherine Boehret http://solution.allthingsd.com/?p=1051 It’s often said that less is more. If only this were true for computer devices like printers and scanners, which take up a lot of desktop real estate. The reality is that small, stylish, portable versions of these gadgets are often pricey and not as functional.

This week, I reviewed two products that unfortunately live up to that reality: a portable printer and mini scanner that put a premium on good looks at $300 each. I’ve been using Fujitsu’s newest $295 mini scanner, the ScanSnap S1300 (fujitsu.com), and PlanOn System Solutions Inc.’s tiny $300 PrintStik PS905ME (http://3.ly/6QVS). There are several good printers, scanners or all-in-ones that cost significantly less or offer more functionality than these devices.

But boy, do these gadgets look good. The Fujitsu ScanSnap collapses down to a small, rectangular box with mirrored buttons. The PlanOn PrintStik resembles a box of aluminum foil in the kitchen drawer–except more compact.

Both devices are small and lightweight enough to fit in a bag or briefcase, if necessary. Either one of these could be ported around without a problem: The PrintStik weighs 1.5 pounds and the ScanSnap weighs twice as much at 3.08 pounds. Both fit well in a tiny work space or on the desktops of people like me, who don’t print or scan much and don’t want a device taking up a lot of space.

As is usually the case with smaller devices that lack display screens and extra buttons, one hopes they come with straightforward software or simply plug in and play. The Fujitsu ScanSnap meets that requirement with software that installs on Macs or PCs and can be used without reading complicated instructions.

The PlanOn PrintStik uses thermal printing to produce images and characters on scrolls of paper.

The PlanOn PrintStik worked adequately as a basic black-and-white printer for Windows PCs (it isn’t Mac compatible), but fell short as a wireless printer for smart phones. The PrintStik is meant to receive and print documents sent to it via Bluetooth from BlackBerrys, but I found the BlackBerry program to be clumsy and in the end, it didn’t even work despite at least two dozen attempts. PlanOn’s tech support said they thought my PrintStik’s Bluetooth could be faulty, but couldn’t send me a new device in time for this column.

These two devices offer some interesting design elements. The PlanOn PrintStik PS905ME uses thermal printing–an old technology that has been around for decades–rather than ink cartridges, to produce images and characters by applying heat at tiny points.

The PrintStik’s thermal printing only works with special scrolls of thin, slippery paper. It comes in packs of six rolls for $23; one roll is about 23 feet long and prints roughly 30 sheets of letter-size paper. You can opt to print only as much as a document requires to save paper. But a long document prints out in one continuous scroll rather than separate pages.

The PrintStik has a rechargeable battery that lasts long enough to print about 30 pages; a wall charger is also included. It can churn out up to three pages per minute. I can imagine tossing this printer into my suitcase for business trips; it would also come in handy for printing boarding passes for use at the airport, among other things.

Documents that are supposed to be printable from the BlackBerry with a remote-printing app include Web pages, attachments including PDFs, Word documents, Excel spreadsheets, JPEGs, and PowerPoint presentations. PlanOn representatives say an app will be available for Apple’s (AAPL) iPhone and Google’s (GOOG) Android phones in about four or five months; they also are working on an iPad application. Though the PrintStik’s remote-printing app for the BlackBerry is currently free, the company intends to begin charging $30 annually for its remote-printing service this summer.

Fujitsu’s ScanSnap S1300 can suck in 10 pages at once, and has two cameras that can scan the front and back of printouts. This process can scan as many as eight dual-sided pages a minute. Item sizes range from 2×2-inch cards to legal documents.

The ScanSnap comes with a wall charger but also runs without being plugged into the wall: It uses a USB cord for charging from a PC in addition to the USB cord that transfers data between the scanner and computer.

Seconds after I scanned documents into the ScanSnap, colorful icons appeared on my computer screen. Choosing one of these icons let me send the documents to one of the following: email, Word, a printer, Excel, iPhoto or Cardiris–a program that exports contact information from scanned business cards into Address Book or Entourage; CardMinder on Windows exports contact information to Outlook and other programs.

If you want to scan old or precious documents, you may not like using the ScanSnap’s sucking method for scanning, in case a page gets stuck or damaged. For sensitive objects or page scanning, the best bet is to use a flatbed scanner or all-in-one (that prints, scans, and faxes) with a lift-up lid that scans items on a flat surface.

Though the Fujitsu ScanSnap S1300 and PlanOn PrintStik PS905ME aren’t the least expensive or the most functional devices of their kind, they’re easy to move around and take up minimal amounts of space. For some people, that may be well worth the higher cost.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

]]> http://allthingsd.com/20100209/fujitsu-scansnap-printon-printstik/feed/ 0 http://allthingsd.com/20100127/premium-buys-encryption-for-evernote/ http://allthingsd.com/20100127/premium-buys-encryption-for-evernote/#comments Wed, 27 Jan 2010 23:06:06 +0000 Walter S. Mossberg http://mailbox.allthingsd.com/?p=546 Your review of the Evernote notes-storage service last week made it sound tempting. But do they encrypt my notes on their servers so a hacker can’t steal them? And what happens to my notes if they go out of business?

A: Evernote isn’t a purely cloud-based (Internet-based) system. It does store your notes on its servers, for Web access, but it also exists as a synchronized local application on Windows, Mac and every major smart phone. So your notes are stored locally on the hard disks of your various computers. Local storage is available on the iPhone app, and the company says it plans to add local storage to Android phones soon. Thus, even if the company went out of business, the notes on your Mac or PC or iPhone would be safe.

Evernote says it doesn’t encrypt data on its servers because it indexes all your notes for quick searching, and performs image recognition on photo notes, and it claims encryption would prevent that. Your user name and password, however, are always encrypted in transit, according to the company, and passwords aren’t stored on its servers—even if you have a free account. For premium users ($5 a month or $45 a year) all of the data, not just user names and passwords, are encrypted.

Also, the service allows users to encrypt all, or any part, of any note, and the company says it doesn’t receive the key to decrypt this material. The only part of a wholly encrypted note that the company would hold on its server would be its title and tags, if any.

I’m looking for a lightweight laptop, ideally under five pounds and with long-lasting battery life. I’m confused by all the models. Can you help me to narrow it down to a handful?

A: Unless you are looking for a tiny netbook, I suggest you consider a couple of options. One is a new category of Windows laptops variously called things like “ultrathin” and “thin and light.” All are well under five pounds in weight and many have good battery life. I reviewed three of these laptops—models from Toshiba, Hewlett-Packard (HPQ) and Lenovo—back in November, and you can read the column at http://bit.ly/m3JQn.

The second option worth considering is a Mac, which I believe has superior software and security, albeit at a higher price. Apple’s (AAPL) MacBook and 13″ MacBook Pro, while heavier than this new batch of Windows machines, weigh slightly under five pounds and have strong battery life. My review of the latest MacBook, from October, is available at http://bit.ly/7brVJk.

You can find Mossberg’s Mailbox, and my other columns, for free at the All Things Digital site, http://walt.allthingsd.com.

]]> http://allthingsd.com/20100127/premium-buys-encryption-for-evernote/feed/ 2 http://allthingsd.com/20100120/evernote-review/ http://allthingsd.com/20100120/evernote-review/#comments Thu, 21 Jan 2010 02:03:23 +0000 Walter S. Mossberg http://ptech.allthingsd.com/?p=1151 What if you could collect, in one well-organized, searchable, private digital repository, all the notes you create, clips from Web pages and emails you want to recall, dictated audio memos, photos, key documents, and more? And what if that repository was constantly synchronized, so it was accessible through a Web browser and through apps on your various computers and smart phones?

Well, such a service exists. And it’s free. It’s called Evernote. I’ve been testing it for about a week on a multiplicity of computers and phones, and found that it works very well. Evernote is an excellent example of hybrid computing—using the “cloud” online to store data and perform tasks, while still taking advantage of the power and offline ability of local devices.

The idea behind Evernote is to be a sort of digital file cabinet. It allows you to create “notebooks” containing items called notes. These notes can range from text to photos to many kinds of attached files. You can locate, group and peruse them quickly, without having to dig through a computer’s file system. When I first reviewed the product, back in 2005, Evernote was a Windows-only, purely local information organizer. Now it’s a multi-platform, Internet-savvy, synchronized place for your ideas.

You can sign up for Evernote free at evernote.com, and use it entirely as a Web-based application, through any of the major Web browsers. But Evernote also comes in customized versions for a staggering array of devices: Windows and Macintosh computers, and for all the major smart phones, including the iPhone; the BlackBerry; phones running Google’s Android operating system; the latest Palm (PALM) phones; and Windows Mobile phones.

This week, Evernote, which is made by a small Silicon Valley company of the same name, is introducing a totally revamped Windows version that brings the platform into parity with the company’s previously more advanced Macintosh version.

I tested Evernote on two Macs and two Windows PCs, as well as an iPhone, a Palm Pre phone and the new Nexus One phone from Google (GOOG). I also tried free plug-ins the company offers that make it easy to insert all or part of a Web page or email into an Evernote note. These are available for the Internet Explorer, Firefox, Safari and Chrome Web browsers, and for the Outlook email program. There are also system-wide Evernote buttons, which make capturing notes quicker, for Windows and the Mac.

I found Evernote works well for gathering ideas for business or personal projects, hobbies, or events you’re planning. When you see something or think of something you want to add, you can do it from whatever computer or phone is handy, and it will shortly appear on all of them.

Here are a few examples of how I used Evernote. I typed notes to myself on my desktops and laptops. I dictated a reminder to myself using the Evernote app on my iPhone. I used the Nexus One’s camera to take a picture of a person’s business card. I also copied text from Web pages, emails, and Word documents, and pasted them as notes. I even attached whole files to notes.

Within a few minutes, all of these notes were available on my personal Evernote Web site and from within all the Evernote apps on my computers and phones. I could search through them, email them, print them, group them with related items, or edit and annotate them.

Every Evernote user also gets a unique Evernote email address, and anything you email to that address goes into your repository as a new note. You also can use Twitter to get a note into Evernote.

The program has a few extra-cool features. If you create a note from a photo that includes printing, Evernote’s servers will try to figure out the words and make them searchable. This worked well in my tests with photos of business cards. And some smart-phone apps can save items directly into Evernote notes. One example I tested successfully was the Associated Press news app on the iPhone.

There are a few minor downsides to Evernote. While there’s no overall limit to the amount of data you can store, you can only upload 40 megabytes a month with the free version, attach certain types of files to notes, and you are forced to view ads. A premium version, which costs $5 a month, or $45 a year, increases the quota to 500 megabytes monthly, removes the ads, allows attaching any file type, and adds more features.

Also, I found the Evernote programs and apps, while similar, differ slightly depending on the capabilities of the platform they run on. Among the phone versions, for instance, the iPhone app is by far the most full-featured, and is currently the only one that can store whole notebooks offline, though the Android version is due to get that feature soon. Finally, the Evernote plug-in crashed Outlook on one of my Windows computers.

But, all in all, I found Evernote to be a valuable, easy-to-use tool that simplified my work and made good use of both the Internet and all my devices.

Find Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

]]> http://allthingsd.com/20100120/evernote-review/feed/ 0 http://allthingsd.com/20100119/connecting-with-your-inner-earpiece/ http://allthingsd.com/20100119/connecting-with-your-inner-earpiece/#comments Wed, 20 Jan 2010 00:17:22 +0000 Katherine Boehret http://solution.allthingsd.com/?p=1023 Apps are hot. These are the small programs that can be installed on a digital gadget to get it to do more than what it did when you bought it. Apple’s (AAPL) iPhone and iPod Touch are the best app platforms right now thanks to the company’s App Store, which offers an estimated 125,000 apps. Research in Motion (RIMM), Android, and Palm (PALM) devices also work with apps.

But why should smart phones have all the fun? Yahoo (YHOO) Connected TVs from Samsung, LG (LG), Sony (SNE), and Vizio allow people to load app-like “widgets”—including Facebook, Twitter, weather and stock quotes—onto their big-screen TVs. And GPS navigation devices take advantage of apps for information on fuel prices and traffic.

This week, I tested a Bluetooth earpiece that also can be made smarter with apps: Aliph’s $100 Jawbone Icon (http://us.jawbone.com). Like many other wireless earpieces, it connects to your Bluetooth-enabled phone so you can talk, hands-free. Unlike other Bluetooth earpieces, the Jawbone Icon can be plugged into a computer and loaded with different settings and apps. This works using Aliph’s Web-based software platform called MyTalk (http://mytalk.jawbone.com) and some apps enable more than hands-free talking.

For now, there are only two apps that truly expand the functionality of the earpiece, in my opinion. But MyTalk is a good start in making this tiny Bluetooth device more sophisticated and encouraging more hands-free productivity.

The idea of connecting an earpiece to a PC is helpful in two respects. First, it turns the Jawbone into a dynamic product that can be updated and enhanced over time, rather than never changing from the day you buy it. Second, it lets users more easily adjust the settings of a device that’s too tiny to have its own screen, thus eliminating the need for more confusing buttons on the device. Over time, these earpieces could become even simpler and smaller as more of their settings are adjusted on the computer.

Since the Jawbone Icon and its MyTalk software platform launched this week, only five “dial apps” and 10 “audio apps” are available for synching to the earpiece. The former are apps that perform functions by dialing out on your phone, like hands-free text messaging; the latter are settings to adjust the voice making announcements in your ear, like telling you that the battery needs charging. As of now, only one of each app category can be synched onto the Jawbone Icon at any given time. Aliph plans to make the Icon capable of simultaneously running multiple apps sometime this year.

If you ever used one of the earlier Jawbone models and thought you weren’t hip enough to remember how its hidden earpiece buttons worked, the Jawbone Icon’s refreshingly simple design will bring a sigh of relief. It uses two easily detected controls. One is an obvious button on the top of the earpiece that controls the earpiece’s functions. The other is a tiny on/off switch on the inside surface that couldn’t be easier to use.

The Ace model personified

The Icon comes in six models with catchy names that match the “persona” of the audio apps: The Hero, The Rogue, The Ace, The Catch, The Thinker and The Bombshell—each literally has its own distinct voice. Each device weighs less and has a wider and shorter design than previous Jawbones. The Icons come in shades of black, silver, white, red and gold, depending on the model’s persona, and resemble handsome jewelry.

Each earpiece has a short, gray bendable USB connector that allows for easy access to a PC’s USB port. This is used for synching and charging the earpiece, though a separate wall charger also comes in the box.

I tested my Jawbone Icon by plugging it into both an Apple MacBook Pro and a Dell (DELL) running Windows 7. I logged onto http://mytalk.jawbone.com and requested an invitation to use the MyTalk software by sending Aliph my email since it’s still in a “private beta” or experimental phase. You’ll have to do the same until MyTalk comes out of its private beta stage sometime in the next few months.

After setting up an account using my email and a password, I followed on-screen instructions to get started with synching apps to my earpiece.

MyTalk’s dial apps include five programs that help you do more with your voice, so you don’t need to look down to type on a mobile device. Once synched with your Jawbone Icon, the app will activate as soon as you press and hold the earpiece button.

For now, only two of the five dial apps are really helpful for the headset: Jott and Dial2Do. Both let people use their voice to send themselves reminders, send tweets on Twitter, and send text messages—assuming the programs correctly interpret what is dictated. I had pretty good luck with this, though one test of the text-messaging function thought I said “needle” when I really said “noodle” and another interpreted “blinds” as “blind.”

Of the two, I found Dial2Do a little easier to use. Its Basic Account is free but is limited to sending yourself reminders, while a Pro Account costs $40 a year or $3.99 a month, and offers social-networking, emailing and text-messaging, among other things. Jott can only be used free for one week, but requires a credit-card number for signing up and will charge $2.95 a month after the trial week is over.

MyTalk’s remaining three dial apps aren’t too exciting: “Directory Assistance 411″ and “Voice Dial,” a feature that only works if your phone has built-in voice-dial capability, which most do now. Another app called 1-800-FREE411 lets users get 411 information without being charged carrier fees.

MyTalk’s audio apps include six playful voices, three in different languages (German, Spanish and French) and one plain, unaccented English voice. Each of the playful voices has a coinciding photo and name when you’re picking settings on the Web site. One called “The Bombshell” is represented by an attractive, blonde woman who speaks in a sexy voice. A voice called “The Rogue” says, “I am ready for my assignment,” when the earpiece is turned on. During most of my testing, I kept my Jawbone Icon set on “The Ace,” represented by a woman with a smart British accent who said, “They can wait,” when I declined calls.

The chosen audio app voice speaks every so often, like when the device is turned on, when you query the headset’s remaining battery life (an indicator light also tells you the remaining charge), when an incoming call is received or when you turn the headset off. But the Voice Dial app uses the standard voice that comes with your device’s voice-dialing capability—not the fun audio app voice you’ve chosen.

Another downside to the headset is that it isn’t yet able to tell you the name of whoever is calling even if you have them as a contact in your phone; instead, it only reads the phone number aloud. If you’re like me, you don’t know have many numbers memorized anymore, so this isn’t helpful. Instead, it forced me to look at my phone for the caller ID, defeating the purpose of a hands-free earpiece. Aliph hopes to fix this problem within a year.

The Jawbone Icon is the first earpiece to use a software platform for adding apps, and MyTalk makes synching easy. Although Aliph plans to offer more apps and software updates for the Jawbone Icon (and subsequent devices), there will likely always be some activities that are simply too difficult to perform using voice alone. But MyTalk is a good first step toward making the Bluetooth earpiece more useful.

Email mossbergsolution@wsj.com

Write to Katherine Boehret at mossbergsolution@wsj.com

]]> http://allthingsd.com/20100119/connecting-with-your-inner-earpiece/feed/ 0