AllThingsD » smart phone

As Mapping Costs Rise, Waze's Volunteer Army Will Give It an Edge (Video)

Arik Hesseldahl — Mon, 15 Apr 2013 20:09:05 +0000

Asa Mathat / AllThingsD.com

Waze CEO Noam Bardin says that the crowdsourced mapping company is going to have some key advantages versus much bigger Google as consumers become increasingly more demanding about the quality and accuracy of their mobile mapping applications.

“The companies that are in this space are going find that it’s going to get harder and harder, and that they’re going to have to invest more and more, and the cost of updating your maps is going to increase,” Bardin told AllThingD’s Liz Gannes at D: Dive Into Mobile in New York today.

Waze’s key advantage, he said, will be its 44 million users and 70,000 volunteer map editors who form the backbone of its ability to constantly update and validate its maps. Bardin said that, using its community members, Waze was able to validate a billion and a half kilometers of roads. Its members performed more than half a million edits on its maps last year.

Bardin also said that Waze has been working on an advertising platform. One advertising client is Taco Bell, whose ads appear on the map at various times. As Bardin tells it, users are excited by the ad format, though one questioner called them annoying. “Advertisers want to get to mobile and they don’t want banner ads,” he said.

Waze, which became available in the U.S. in 2010, offers turn-by-turn voice navigation, 3-D views of the road, and voice commands. It surged to popularity in the wake of Apple’s difficulty with its own iPhone Maps application, when CEO Tim Cook endorsed it along with a few others as an alternative while Apple sought to get its app act together.

Bardin said that thumbs-up from Cook caused a spike in the number of Waze users by more than 40 percent according to research firm Onavo Insights.

Over time, Waze has created a network in which its users warn each other of oncoming traffic, hazardous objects and even speed traps. There’s also a gaming element, in which members score points for sending in reports, and unlock features for the number of miles they drive. Occasionally, a local deal pops up on the map.

[ See post to watch video ]

Google Brings Free Wi-Fi to Its Section of Manhattan

Arik Hesseldahl — Tue, 08 Jan 2013 16:26:54 +0000

Internet giant Google says it’s bringing free Wi-Fi access to an area of New York City close to its offices. In a press conference today in Manhattan, with Google CIO Ben Fried, New York Mayor Mike Bloomberg and Sen. Chuck Schumer in attendance, the Internet giant revealed plans to turn on free Wi-Fi access for the western portion of the Chelsea neighborhood of Manhattan.

Chelsea is the site of Google’s second-largest office in the world, sometimes referred to as Googleplex East.

The network, which will be available for use by anyone with a PC, smartphone or tablet, is primarily an outdoor network, but will be extended indoors at a local senior citizen center, and also at a local public housing complex. But it’s a pretty sure bet that its heaviest users will be Google employees.

This is Google’s second go at providing free Wi-Fi in the city. Last summer, it announced plans to add Wi-Fi to a handful of subway stations, essentially the ones most likely to be frequented by Google employees going to and coming from work.

There have been numerous efforts to get this city blanketed in Wi-Fi. Courtesy of AT&T, there’s free Wi-Fi in several city parks in all five boroughs, including a few parts of Central Park. The city also launched a pilot program to turn some of the city’s remaining pay phones into Wi-Fi hotspots. (Verizon had tried that several years ago, and found that no one used them.)

Schumer said that he and Bloomberg have been talking about extending the network all over the city. Bloomberg then piped in to say that it would be great, though it would take federal money to pay for it. “It would be a sliver of what we’re paying for Sandy,” Schumer said, referring to the damage done to the city by Hurricane Sandy two months ago.

Basically, the area covered amounts to a few blocks north and west of Google’s massive complex, which occupies most of the block bordered by 15th and 16th streets and Eighth and Ninth avenues. Here’s a rough outline (click to make bigger):

And, for reference, here’s the whole neighborhood of Chelsea, courtesy of Google Maps (click to make bigger):

There had been some buzz that Google might be bringing its Google Fiber superfast Internet-plus-TV — which it launched last year in Kansas City — to the Big Apple. Given the peculiar rules of how cable-TV franchises operate in New York, there was little chance of that. In Manhattan, we had to wait years for Verizon to get its act together with FiOs, its fiber-optic Internet and TV service, and even now not all apartment buildings have granted access.

You can see video of the press conference here.

It's Official: The Era of the Personal Computer Is Over

Arik Hesseldahl — Sat, 15 Sep 2012 20:34:16 +0000

As a signpost on the road to the so-called Post-PC Era we’ve been hearing about for so many years, this one is pretty hard to argue with: As of this year, personal computers no longer consume the majority of the world’s memory chip supply.

And while it may not come as a terrible surprise to anyone who’s been paying attention to personal technology trends during the last few years, there’s nothing like a cold, hard number to make the point crystal clear.

Word of this tipping point came quietly in the form of a press release from the market research firm IHS (the same group formerly known as iSuppli). The moment came during the second quarter of 2012. For the first time in a generation, according to the firm’s reckoning, PCs did not consume the the majority of commodity memory chips, also known as DRAM (pronounced “DEE-ram”).

During that period, PCs accounted for the consumption of 49 percent of DRAM produced around the world, down from 50.2 percent in the first quarter of the year. The share of these chips going into PCs — both desktop and notebooks — has been hovering at or near 55 percent since early 2008, IHS says.

As shifts in market share statistics go, it at first seems insignificant until you consider the wider sweep of memory chips in the history of the modern technology industry. PCs have consumed the majority of memory chips since sometime in the 1980s. IHS couldn’t say when exactly when the first personal computers started showing up in appreciable numbers in homes and businesses.

And where are all those memory chips going? Tablets and smartphones for starters. IHS says that phones consumed more than 13 percent percent of memory chips manufactured, and it expects that figure to grow to nearly 20 percent by the end of this year. Tablets — including the iPad — consumed only 2.7 percent of the world’s memory chip supply. The remaining 35 percent, which IHS classifies as “other,” includes servers, professional workstations, and presumably specialized applications like supercomputers and embedded systems.

And given their rates of growth, IHS expects phones and tablets combined to consume about 27 percent of the world’s memory by 2013, while by that time PCs will consume less than 43 percent, making the decline, in the firm’s estimation, irreversible.

For PC-making companies, notably Hewlett-Packard, Dell and Lenovo, the shift marks the beginning of an overall decline in the importance of PCs in the overall chip supply chain. Memory chip makers like Samsung, Hynix and Micron will focus increasingly on winning the business of phone and tablet makers and over time concern themselves less with the needs of PC makers. “PCs are no longer generating the kind of growth and overwhelming market size that can singlehandedly drive demand, pricing and technology trends in some of the major technology businesses,” is how IHS analyst Clifford Leimbach put it.

Depending on when you start counting it, took about two decades for the PC industry to sell its first billion units, a milepost that the research firm Gartner pegged to the summer of 2002. Judging by its annual global sales figure since then, it took about five years to sell the second billion, and about three more years to sell the third billion.

Last year, PC makers shipped about 353 million machines, an increase of about one-half of one percent, and it wouldn’t surprise anyone to see the industry finish the year with a slight decline in shipments year-over-year. No less a barometer of the PC industry than Intel lowered its sales guidance for the third quarter of this year, citing weak demand. It is currently in the midst of a campaign to both re-ignite market interest in PCs and attack the market for phones and tablets.

Compare the PC to smartphones. IHS expects people around the world to buy 655 million smart phones this year, which would amount to nearly twice the number of PCs sold last year and almost three times the number of notebook PCs that will sell this year.

And as for tablets, look no further than the iPad: For the last four quarters reported (Q4 2011 through Q3 2012), Apple has sold 55.4 million iPads, which amounts to only 5 million fewer than all the PCs that Gartner says HP sold in 2011.

So perhaps now the academic debates about where the Post-PC Era begins can come to a close. I remember the first buzz about it back in 2000 with consumer electronics makers like Sony — jealous of being left out of the PC feeding frenzy brought on by the first wave of the consumer Internet craze — tried to sell “Internet devices” that looked like PCs and served up the Web and email without costing quite as much as one. They didn’t take.

PDAs like the Palm Pilot and Microsoft’s Pocket PCs made some progress, priming us for living with handheld devices that stored data we needed close at hand. The Blackberry and the Treo became the first of what we would call “smartphones.”

But the PC always held sway as the home base of any digital person’s daily life. Now, it’s entirely possible, though not yet common, to get through modern life without one. Some people have sought to “go paperless” in their day-to-day lives by relying on tablets and smartphones for the things they used to print to paper. I wonder now if there may soon be a trend of going “PC-less.” It’s not gone yet, but it is going.

Can You Guess the Super-Short Domain Name HP Just Registered for Gram?

Arik Hesseldahl — Thu, 16 Aug 2012 21:14:16 +0000

Yesterday we learned about the creation of Gram, the new brand name for the Hewlett-Packard subsidiary formerly known as Palm. The plan is to build a brand and a business around the open source operating system that is evolving from Palm’s old webOS operating system.

There’s not much to know about it beyond the name and that HP is keeping it stealthy for now, but AllThingsD just learned an interesting detail: HP has registered the Internet domain name gr.am.

See my screen shot of the domain registration information. We also have another small detail: The company paid $18,000 for the domain. According to this post on the message board for Namepros, the person who had it before, who goes by the name XMAN, makes the claim.

As domain names go it fits perfectly with the super-short type of domains that are popular precisely because they fit easily into Tweets.

And it’s probably not the last domain that HP will register for the purpose of doing business under the Gram name. It turns out you can make practically any word into a top-level domain name, so there will probably be a .gram when the time comes, along with probably a gram.hp, too.

Thanks to Jay Mahal for pointing me to the post on namepros.

Google to Oracle: If You Win This Patent Suit, We'll Cut You in on Android

Arik Hesseldahl — Wed, 28 Mar 2012 19:47:59 +0000

Google has apparently suggested cutting Oracle in on the action with a percentage of revenue it generates from its Android mobile operating system, in the event that it loses its patent and copyright lawsuit with the enterprise software giant. Oracle, however, has rejected the suggestion, court filings show.

Details of the back-and-forth emerged in a filing made by lawyers for the two companies, proposing ways to speed up the trial process. (See the filing embedded below.) Their trial over Java — of which Oracle became owner when it acquired Sun Microsystems in 2010 — is set to begin in less than three weeks.

There are basically two patents left at issue in the case, and Google proposed to forgo fighting Oracle in the event it won and proved infringement. Oracle said the $2.8 million figure Google offered — $2.72 million for one patent, and $80,000 for the other, for past damages — was too low: “Oracle cannot agree to unilaterally give up its rights, on appeal and in this Court, to seek full redress for Google’s unlawful conduct,” the company says in the filing.

Google also offered Oracle a 0.5 percent of Android revenue through the end of this year, when one of the disputed patents expires; and 0.015 percent of revenue for the other, when it expires in 2018. “Under such a stipulation, Oracle would be assured a recovery without proving damages, but could not obtain an injunction based on these patents,” Google says in the filing.

Goog Orcl Streamline

Movable Internet Service

Walt Mossberg — Thu, 05 May 2011 01:00:40 +0000

I have two homes and travel frequently. I would like to use a smartphone’s hot-spot capabilities to totally replace the two Internet services I have to buy for my two homes and to also have when I travel. What are the options?

Many phones that use Google’s Android operating system, as well as Apple’s latest iPhones, can be used as a hot spot to take in the Internet connection from a cellular data service and then pump it out to personal computers and other devices as a Wi-Fi network.

However, in most cases, speeds are slower than home Internet connections and this service usually requires an extra monthly payment to the cellular carrier and data consumption may be limited.

If you want the greatest speed, I would advise using a device on Verizon’s new 4G network, called LTE, if it is available where you live and travel. So far, it’s only offered in one phone, the HTC Thunderbolt. But Verizon also sells dedicated 4G mobile hot-spot devices.

You can find Mossberg’s Mailbox and my other columns at the All Things Digital website, http://walt.allthingsd.com. Email mossberg@wsj.com

Verizon iPhone and Android World Phones

Walter S. Mossberg — Wed, 09 Feb 2011 19:28:29 +0000

I know I cannot use the Verizon iPhone to place or receive calls in most countries overseas. Can I use it to surf the Net when I am in a Wi-Fi hot spot provided by a hotel or Starbucks, etc.?

Yes. Except for its cellular radio innards, the Verizon model is essentially identical to the AT&T one and that includes its Wi-Fi capabilities, which worked fine in my tests in Hong Kong. Although I didn’t test this, I suspect you could even make Internet phone calls overseas over Wi-Fi, using apps like Line2 or Skype. One other good use for Wi-Fi: performing online data tasks while on a Verizon voice call in the U.S. Unlike AT&T’s, Verizon’s 3G network doesn’t allow tasks like fetching Web pages or new email while on a cellular call. But if you’re on Wi-Fi while you’re making that call, you can perform such tasks, because they’ll be carried out on the Wi-Fi network, not the cellular one.

I am one of those loyal Verizon customers eagerly awaiting the iPhone, so I read your recent review with great interest. However, I was disappointed that you did not address my main interest, as a grandmother, in the video calling capability. With great envy, I saw this operate on our daughter’s AT&T iPhone.

I did test Apple’s built-in FaceTime video calling on the Verizon iPhone, and it seemed to work about as well as it does on the AT&T model, which is to say generally quite well.

This isn’t one of those functions where the cellular networks even matter, as Apple has restricted it to working over Wi-Fi only. So its quality varies mainly by the strength and congestion of the Wi-Fi networks at either end.

I am a very satisfied Verizon customer but I miss being able to use my phone when traveling in Western Europe. I will be able to upgrade my phone in August (just in time for our annual Europe trip) and I am hoping there will be another Droid available by then that will be able to operate on the GSM system. Will there be?

Verizon already offers Android “world phones” that contain both its normal radio for use in the U.S. and a GSM radio for use in Europe and elsewhere. These currently include the Droid Pro and Droid 2 Global by Motorola. I don’t know whether any new ones are planned, or whether the current ones will still be on the market in August, but I’d be surprised if there wasn’t an Android world phone available when you’re ready to upgrade.

You can find Mossberg’s Mailbox, and my other columns at the All Things Digital website, http://walt.allthingsd.com. Email walt.mossberg@wsj.com

Verizon Beats AT&T in Voice Calls for iPhones

Walter S. Mossberg — Thu, 03 Feb 2011 02:01:45 +0000

For millions of iPhone owners, or would-be iPhone owners, who dislike AT&T’s wireless service or prefer Verizon Wireless service, liberation is at hand. Starting Feb. 10, Apple’s iconic smart phone finally will be available in the U.S. on a second carrier, Verizon, instead of just on AT&T, which has been the exclusive iPhone network since the device launched in 2007. Current Verizon customers can pre-order the iPhone Thursday.

[ See post to watch video ]

Complaints about dropped voice calls, or calls that can’t be initiated, on AT&T’s service, especially on iPhones, have been legion. Meanwhile, Verizon has enjoyed a general reputation for reliable voice service. So, many frustrated AT&T iPhone users and those scared off by reports of dropped calls, or simply loyal to Verizon, have been eagerly anticipating this move. To these people, I’m here to say: Yes, there are some major benefits to having your iPhone on Verizon, but, as with all good things, there are also trade-offs.

I’ve been testing a Verizon iPhone 4 and comparing it to an AT&T iPhone 4, which has been out since last summer. The phones themselves are essentially identical, except for the fact that they have different radios inside to accommodate the two carriers’ differing network technologies. They aren’t interchangeable.

On the big question, I can say that, at least in the areas where I was using it, the Verizon model did much, much better with voice calls. In numerous tries over nine days, I had only three dropped calls on the Verizon unit, and those were all to one person who was using an AT&T iPhone in an especially bad area for AT&T: San Francisco. With the nearly identical AT&T model, I often get that many dropped calls in one day.

Calls on the Verizon unit were mostly crisp and clear, including speakerphone calls and those made over my car’s Bluetooth connection. On my first full day of testing, I did have several Verizon calls that dropped out for a few seconds, before recovering. Apple attributed this to a very minor glitch I’d encountered in my initial setup of the phone and urged me to reboot it. I did and suffered no more momentary dropouts.

The Verizon model also introduces a feature that some iPhone power users have been craving but that AT&T hasn’t allowed in the past: the ability to use the phone, for an extra monthly fee, as a Wi-Fi hot spot for Internet connectivity to multiple laptops or other devices. In my tests, this worked fine with Windows and Macintosh laptops, and an iPad. Wednesday afternoon, AT&T countered by announcing a similar Wi-Fi hot spot plan for the iPhone at an unspecified future date.

For an extra fee, Verizon iPhone users can use the phone as a Wi-Fi hot spot. AT&T has rushed to counter this feature with one of its own.

Also, Verizon is, for an unspecified but limited time, offering an unlimited $30 a month data plan for the iPhone. That is something AT&T once offered new customers, but has since replaced with capped plans offering fixed amounts of data at $15 or $25 a month. (Existing AT&T customers have been allowed to keep their $30 unlimited plans.)

What about the trade-offs? Chief among them is data speed. I performed scores of speed tests on the two phones, which I used primarily in Washington, and its Maryland and Virginia suburbs, and for part of one day at Chicago’s O’Hare Airport. In these many tests, despite a few Verizon victories here and there, AT&T’s network averaged 46% faster at download speeds and 24% faster at upload speeds. This speed difference was noticeable while doing tasks like downloading large numbers of emails, or waiting for complicated Web pages to load. AT&T’s speeds varied more while Verizon’s were more consistent, but overall, AT&T was more satisfying at cellular data.

Also, because Verizon’s iPhone—like most other Verizon phones—doesn’t work on the world-wide GSM mobile-phone standard, you can’t use it in most countries outside the U.S. AT&T’s iPhone does work on this standard, and can be used widely abroad, albeit at very high roaming rates. In the midst of my testing, I had to travel to Hong Kong, one of the few countries where the Verizon iPhone functions. But even there, it only worked for voice, not data, at least in the areas where I was working. The AT&T model handled both voice and data everywhere I tried it there.

Finally, the Verizon model can’t fetch Internet data at the same time it is making a voice call, something the AT&T model can do. In fact, if you try to, say, call up a Web page while on a voice call with the Verizon model, you get an error message warning the two things can’t be done simultaneously. While this distinction is a weapon in the war of words between the carriers, I doubt it’s a big deal for most average users. My guess is that the most common things you’d want to check while talking would be your calendar, contacts and notes. And, in my tests, it was possible to check all those things on the Verizon model during calls, even though I have them set up to sync via the Internet.

I did have some issues with the Verizon model. In the D.C. area, long a coverage stronghold for Verizon, it kept switching briefly from 3G mode to slower 2G mode. This didn’t affect voice quality, and didn’t last long, but it slowed data downloads drastically for short periods. Also, on my first day of testing—after the setup glitch but before I rebooted—the Verizon phone showed poor battery life, and had trouble connecting to my car’s Bluetooth setup. After that, these problems disappeared. Bluetooth worked fine and I was able to make it through a day with the battery on both phones.

Apple lists the specs on the two models as identical. They both start at $199, both have the same battery-life rating, both run the same operating software. In my tests, I was easily able to transfer all my apps, music, photos, settings, music and videos from the AT&T iPhone to the Verizon model, using iTunes, and I didn’t run into any apps or media that failed to work as expected.

Prices for voice and data plans are a bit different. The least you can pay monthly for an iPhone on Verizon is $75, which includes 450 voice minutes, 250 text messages and unlimited data. On AT&T, you can pay just $65, but your data is limited to a paltry 200 megabytes, though you get 1,000 text messages in this scenario.

The Verizon wireless hot-spot plan costs $20 a month for 2 gigabytes of data, but gets expensive if you run over: $20 for each extra gigabyte.

One big question about the Verizon iPhone that neither company is answering is whether it will be updated to a new iPhone 5 model when the AT&T model is updated. Such updates typically have occurred in June or July, which could make people who buy a Verizon iPhone now resentful that their new phone was bested so soon. Of course, Verizon customers who wait might be resentful if their version of the iPhone isn’t upgraded at the same time as AT&T’s.

Officials at both Apple and Verizon will only say they don’t intend to make Verizon customers unhappy, but that could mean anything.

Bottom line: In my tests, the new Verizon version of the iPhone did much better at voice calling than the AT&T version, and offers some attractive benefits, like unlimited data and a wireless hot-spot capability. But if you really care about data speed, or travel overseas, and AT&T service is tolerable in your area, you may want to stick with AT&T.

See a video of Walt Mossberg discussing the Verizon iPhone at WSJ.com/PersonalTech. Find all his columns and videos at the All Things Digital website, walt.allthingsd.com. Email him at mossberg@wsj.com.

In 4G Race, Verizon Pulls Ahead With Pricey Speed

Walter S. Mossberg — Thu, 06 Jan 2011 02:03:48 +0000

One of the biggest technology trends in 2011 will be the expansion of new, faster cellular networks called 4G, or fourth generation. These networks promise a big increase in speed and capacity to handle the surge in streaming video, audio and Web surfing from hot-selling devices like super-smart phones and tablets, as well as from laptops. But you’ll have to buy new phones, modems and other connected consumer devices to get the higher speed they offer.

[ See post to watch video ]

Wireless carriers and handset makers will be touting their 4G plans and compatible devices at this week’s Consumer Electronics Show in Las Vegas, but it will be a couple of years before 4G networks in the U.S. achieve the same coverage as the current standard, called 3G.

The move to 4G from 3G began last year, with Sprint leading the way and Verizon Wireless joining in the last few weeks of 2010 with a limited deployment. But 2011 will see the service spreading to more and more cities, and is also expected to see the entry of AT&T. T-Mobile hasn’t announced an actual 4G network rollout, but is instead relying on a souped-up version of 3G that it is marketing as 4G because it claims it can deliver similar data speeds with its approach.

I’ve been testing the 4G network of the latest entrant, Verizon, in the suburbs of Washington, D.C., which is one of 38 metro areas (plus 60 airports) where the company turned on its 4G network in December. My verdict is that it’s wicked fast—the fastest 4G network I’ve tried—but also potentially costly. In my tests, with a laptop modem, it proved dramatically faster than Verizon’s 3G network, and recorded speeds on a par with some land-line Internet connections.

But 4G from Verizon won’t be cheap. For laptop modem users, at least, Verizon is charging $50 a month for up to 5 gigabytes of data use and $80 monthly for 10 gigabytes. If you run over, the company will bill you $10 for every extra gigabyte. Such data limits aren’t new, but, with 4G’s much higher speeds, users may find themselves sending and receiving more data more often, and thus breaching the limits more regularly. For instance, in my tests, I was easily able to download a nearly 600 megabyte TV show, something I wouldn’t even try with a 3G modem. That one download would have eaten up more than 10% of my monthly cap under the $50 plan.

Verizon’s first LTE laptop modem, the LG VL600, has a flip top that reveals the USB connector.

Verizon’s variant of 4G uses a different underlying technology than Sprint’s. It’s called LTE, for Long Term Evolution, and is also the 4G system being adopted by many other cellular operators around the world, including AT&T. (Technically, this first version of LTE isn’t considered true 4G by the engineering standards body that rules on such matters, but that makes little difference to consumers looking for faster connections.)

The company says it chose LTE because it is not only fast, but is less prone to interference, can provide better battery life, has less latency, or lag, and can better handle multiple users simultaneously. The LTE system doesn’t affect voice calls on Verizon’s network—it’s only for data, and operates in tandem with the current voice network.

Verizon claims its new network is up to 10 times faster than its 3G network and says consumers will see speeds of between 5 and 12 megabits per second for downloads and between 2 and 5 mbps for uploads, in “real-world, loaded network environments.”

As of this writing, Verizon doesn’t offer an actual LTE-capable smart phone, only LTE USB modems that plug into laptops. But the company is expected to offer a sneak peek at CES this week of several LTE phones that will roll out in the coming months, as well other planned LTE devices, from a variety of manufacturers. Again, I want to stress that your current Verizon phone or laptop modem can’t be upgraded to work with LTE. You’ll need a new one.

For my tests, I used Verizon’s first LTE laptop modem, the VL600 made by LG of Korea. It sells for $100 after a $50 mail-in rebate with a two-year service contract. This modem can handle data over slower 3G networks, if you happen to stray out of one of Verizon’s 4G service areas. For now, it works only on computers running Windows XP, Vista, and Windows 7. But the company says it should have Mac-compatible LTE modems in a month or so.

To use it, you have to first install, from an included CD, a new version of Verizon’s cellular modem software, VZAccess Manager. Older versions won’t work. My test machine was a Lenovo ThinkPad X301, which worked fine with a Verizon 3G modem. Installation was relatively quick and smooth, though I was immediately instructed to download an updated version of the software, so I had to go through it twice.

I disabled Wi-Fi on the ThinkPad, plugged in the LTE modem and ran 10 tests using the popular Speedtest.net website. The results were impressive. Verizon’s 4G network averaged just a shade under 16 megabits per second for downloads and 6.6 mbps for uploads. That was 15 times the download speed, and 13 times the upload speed, of a Verizon 3G modem I tested immediately afterward using the same method in the same location.

To relate these speeds to real-world scenarios, I downloaded from iTunes a standard-definition episode of the TV show “The Good Wife”—a 588 megabyte file—in just seven minutes, instead of the two hours or so iTunes predicted it would take when I was using the 3G modem. I streamed several long videos, including two in HD, from the Web, and they played smooth as silk.

But there are caveats. For one thing, hardly anyone is using this new Verizon network yet, and it’s likely to slow down as it gets crowded, especially with smart-phone users. Secondly, laptop cellular modems typically deliver faster speeds than phones, so my results don’t necessarily predict phone or tablet performance.

Also, speeds can vary by city and distance. My tests were mainly conducted against a server in my local D.C. area. But I also tried a few tests against a server in San Francisco and only got about 6 mbps download—within Verizon’s claims, but much slower.

Still, if you can afford it, and if it works well in phones and tablets, Verizon’s new LTE network could be a great boon to your digital lifestyle.

Find all Walt Mossberg’s columns and videos at the All Things Digital website, allthingsd.com.

What's In Store for Technology in 2011

Walter S. Mossberg — Thu, 30 Dec 2010 02:03:49 +0000

It has been a big year in personal technology, from the debut and early success of Apple’s iPad, to the rise and continuous improvement of Google’s Android smart phone platform, to the continued surge in social services led by Facebook and Twitter.

[ See post to watch video ]

So I thought I’d take a look at the challenges and opportunities facing some major players in consumer tech in 2011. As with all my columns, this one is focused only on products and services provided directly to consumers, rather than to businesses. Also, as usual, this column isn’t meant to offer investment advice or to evaluate the management skills or financial condition of companies. It is a look at the products and competitive positions of the key contenders as they enter the new year.

Apple: Coming off a highly successful 2010, in which it introduced a new category of portable computer—the multitouch tablet—and sold millions of the product, Apple will have to withstand an onslaught of competitors by wowing consumers again with the second version of the iPad. At the same time, it will have to make a widely expected transition for the iPhone from a single carrier in the U.S., AT&T, to a second, likely Verizon. This could present a new opportunity to reach lots of new customers, but the sleek phone will have to work well on different network technology. At the same time, Apple will be hoping its planned new Macintosh operating system, Lion, can preserve the surprising momentum of the high-priced Mac, which the company is trying to enhance with certain iPad-like features, such as an app store and longer battery life.

Apple’s iPad will face an onslaught of competition in the coming year.

In 2011, Apple also is likely to try to address two areas where it has been weak: cloud computing and social networking. Both its MobileMe cloud service and its Ping social network had rough starts, and MobileMe charges $100 a year for services others give away. Apple is so popular, it has a huge opportunity to link users of its family of devices and of iTunes via the cloud and social networks, but it will have to aim higher and execute better. The second area where it likely hopes to improve is in the living room. The new, cheaper Apple TV is selling better than its predecessor but still lacks much Internet content. To break through, Apple will have to strike landmark deals with media companies.

Google: The search giant, also riding high, is now in so many product areas it competes with nearly everyone. In its core search business, it must focus on fending off a surprisingly strong challenge from Microsoft’s Bing by giving consumers more attractive, actionable results. Its Android operating system is a big hit, but still isn’t as polished or easy to use as the iPhone’s software, and even a Google official admitted it is still “an enthusiast product for early adopters.” One big test will be the forthcoming Honeycomb version of Android, meant for tablets that challenge the iPad.

A separate group at Google will try in 2011 to revolutionize the PC operating-system business and muscle in on incumbents Microsoft and Apple. Its new Chrome OS will power notebooks that essentially act as Web browsers, and run programs stored in the cloud, not on a hard disk. They also store all your files in the cloud. We’ll learn in 2011 how many consumers are comfortable with that approach.

Google also may take another whack at social networking, where it hasn’t made much of a dent after its Buzz service failed to take off. And it will have to rework its overly complex Google TV effort to bring Internet video to the living room.

Microsoft: The software giant still generates strong consumer loyalty with its older products, like Windows and Office and Xbox, all of which have had updates in the past year or two. But it faces big challenges in two hot areas: smart phones and tablets. Its new Windows Phone 7 platform has some nice design features, but also some missing capabilities that need to be addressed. Initial sales seem respectable, but will have to accelerate to get Microsoft back in a game it once led. The company also is a long way from the 300,000 apps available for the iPhone or the 100,000 for Android.

In tablets, Microsoft is hinting that a new version of Windows is being designed with a tablet focus to complement its PC focus. That product can’t be too late, given the rapid rise of the iPad and the many planned Android and other tablets for 2011. One golden opportunity Microsoft has is to expand the reach of its brilliant Kinect technology for games to other forms of computing. This system can recognize individual users and interpret gestures without the use of a controller device.

Meanwhile, Microsoft hopes to seize on a surge in concern about privacy to help keep its diminishing lead in browsers by building new privacy features, unavailable so far in other browsers, into the 2011 version of Internet Explorer.

RIM: The BlackBerry maker had a good 2010 in some ways, though sales were propped up by two-for-one giveaways, and consumer surveys show enthusiasm fading for the iconic smart phone. It needs a radically new user interface to keep up with iPhone and Android, and a lot more third-party apps. But it can’t afford to alienate its fan base. The company has an answer: a new software platform called QNX, but is vague on when that will show up on the BlackBerry. For 2011, RIM’s big move will be a new QNX-based tablet, the PlayBook, which looks speedy and highly attractive in the limited demos RIM has provided. What isn’t clear is how much the PlayBook will be aimed at consumers, as company officials have consistently stressed its appeal to businesses.

HP: The technology behemoth’s laptops and printers have proved popular with consumers. But it hasn’t had any real presence in smart-phones, tablets or consumer cloud services. To solve the problems, in 2010 HP bought innovative but struggling Palm, whose smart-phone operating system, webOS, and phones, the Pre and Pixi, got good reviews but sold poorly and didn’t attract many third-party apps. In 2011, HP hopes to use its ample money and talent to revive webOS with new phones and tablets to challenge Apple and Android. A successful Palm re-launch, with the new initiatives from RIM and Microsoft, would be good for consumers by providing more choice and competition. HP also hopes to boost home printing with a new line of printers that can print anything emailed across the Internet and wirelessly print from Apple’s hand-held devices.

Facebook and Twitter: The twin leaders in social networking were red-hot in 2010, attracting vast numbers of users. They have huge opportunities for further success, but face challenges. Smaller services, like social-coupon company Groupon, continue to emerge with new social and community ideas consumers like. Apple and Google could be big headaches if they get social right in 2011. Facebook must continue its recent initiative to let members share personal details with more limited groups of friends, and to find ways to make money while offering more privacy, which has been a thorn in its side. Twitter is on a mission to get more than an active minority to post, while convincing people it is a valuable way to keep up with news and opinion even if you never post.

Despite the poor economy, the consumer-tech companies continue to show vibrancy, innovation and success. But every year brings challenges and surprises, and 2011 promises to be another fascinating ride.

For all of Walt’s columns and videos, go to the All Things Digital site, walt.allthingsd.com.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Lookout: Mobile Security Picks Up Funding Steam

Ina Fried — Thu, 23 Dec 2010 01:03:32 +0000

Lookout Mobile Security, a firm that specializes in buttoning up wireless devices, is announcing that it has scooped up another $19.5 million, marking the second time this year it has taken on additional capital.

The new funding comes from previous backers Accel Partners and Khosla Ventures, with Index Ventures being added to the mix this time around. Index partner Mike Volpi, a former Cisco executive, will join Lookout’s board.

Lookout raised $11 million in Series B funding back in May.

The company was launched in 2007, with its founders taking 18 months to develop a new core technology focused on mobile devices. While some of the big-name security firms are in the mobile arena, their approaches are brought over from desktop and PDA security efforts, CEO and co-founder John Hering told Mobilized.

“I think there’s a very reasonable opportunity to create the next Symantec but built around the mobile platform,” Hering said, noting that over the next three to seven years mobile devices will become the primary computing device for millions of people.

Although threats to mobile devices are still comparatively rare, their highly mobile and always connected nature makes them an increasingly attractive target for those seeking to do harm. A year ago, Hering said that most attacks were proof-of-concept or attacks for notoriety. This year, though, has seen the rise of financially motivated malware, including an attack on Android where an app posing as a movie player sent premium SMS messages costing infected users $5 a pop. A separate attack in China infected more than one million phones, Hering said.

Lookout aims to stop those kinds of attacks and also allow capabilities like device tracking and remote wipe capabilities. Its software currently works on Android, BlackBerry and Windows Mobile (but not the new Windows Phone 7) operating systems. Hering said the company plans to expand to other popular operating systems and said some of the new funding will be used to expand to new platforms.

Ping Li, a partner at Accel and a board member at Lookout said the company’s approach of splitting work between the device and the cloud to more efficiently work on a mobile device is part of what attracted him to the company. He also pointed out that Hering and his co-founders are in their twenties and just have a different awareness of the devices than their older competitors.

“They grew up hacking mobile phones,” Li told Mobilized. “They never grew up hacking PCs.”

Part of growing as a security company is having the right product in place when a new threat emerges, Li said, pointing to Webroot, which came out of nowhere to become a significant business when spyware emerged as a major security issue.

The company has more than four million users of its software, although the vast majority are getting the software for free. The company recently launched a $3 per month premium service, but Hering won’t say how many customers it has.

Hering said Lookout’s model aims to follow that of desktop antivirus firm AVG, which has a popular and well-known free product but makes money by selling a premium service.

As for whether the company could make an attractive acquisition target for another security company looking to jump-start its mobile efforts, Hering was noncommittal.

“We’re just trying to keep up with the growth,” he said.

Using the Web-based Microsoft Office on the iPad

Walter S. Mossberg — Tue, 22 Jun 2010 21:54:50 +0000

Can the new Web-based version of Microsoft Office be used on an iPad?

In my tests, I was able to view documents, but not edit them, on both an iPad and an iPhone.

I am considering buying Sprint’s HTC Evo 4G smart phone. My concerns about the Evo are twofold. I don’t know anything about using the Android operating system and wonder how intuitive it is to learn, and I need to know if a user of the phone can look up info while on a cellular voice call.

In my experience, Android isn’t difficult to master, though this will of course vary by person. I suggest you seek out a friend with an Android-based phone to see how easy you find it, or check it out in a store with a knowledgeable sales person. As for performing data tasks while on a phone call, it depends what network you’re on. On Sprint’s (S) 3G network, which is widely deployed, you cannot access Internet data while on a call, though you could look up data, like a contact, stored on the phone itself. With Sprint’s 4G network, which the EVO can access in some 30 U.S. cities, you can access Internet data while remaining on a call.

If I’m already using an online backup service, and want to start using InformationSafe to collect and store personal data, do I have to purchase the InformationSafe backup service?

InformationSafe’s backup service is optional. If your files were lost or corrupted, I presume you could recover them from the service you are currently using. However, be sure these files are in the set of files your current service backs up.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Using the iPad for School and Updating the Droid Incredible

Walter S. Mossberg — Wed, 09 Jun 2010 23:22:07 +0000

We have two daughters, ages 14 and 13. Both are big users of our sole family computer to watch TV shows on the Web as well as to do their school work. Could an iPad serve as their school/recreation computer?

It obviously depends on the nature of their homework and other activities.

The iPad is great for video watching and note taking. And Apple does sell a $30 add-on office suite on which they could write papers or prepare presentations. Other such suites are, or will soon be, available.

But there are downsides. For instance, there’s no built-in printing. As for TV, ABC has a gorgeous iPad app and Apple will sell you TV shows from iTunes that play beautifully. But many websites present video in the Flash format, which the iPad doesn’t support.

I am considering purchasing the Droid Incredible as my next smartphone but am concerned about the HTC Sense user interface and the Android operating system working together on a single device.

As more Android updates are released over the next few years, do you think the Sense UI will continue to work in harmony with Android?

Since I can’t predict the future, I can’t say for sure. But HTC insists that its Sense software, which provides added graphical and functional features to Android, won’t impede future releases. The company also notes that a user can turn off all the Sense widgets and other features.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital website, http://walt.allthingsd.com.

Sprint 4G Phone Hits New Speeds, but Battery Lags

Walter S. Mossberg — Thu, 20 May 2010 01:37:06 +0000

The major wireless phone companies have begun building out the next generation of cellular phone systems, called 4G, or fourth-generation, networks. These networks are designed to offer much faster data speeds than the current speediest networks, which are called 3G.

Sprint is leading this race. Its 4G network already is available in 32 cities, and the company plans to add at least 14 more by year end.

[ See post to watch video ]

Now, Sprint (S) is preparing to release the first 4G-capable phone in the U.S. on June 4. I’ve been testing it for about a week in two cities: Baltimore, where Sprint has fully rolled out 4G, and Washington, D.C., where it is in the process of doing so.

This new phone, which also works on Sprint’s 3G network, is called the EVO 4G. It runs Google’s (GOOG) Android operating system and is built by HTC, based in Taiwan. It will cost $200 after a $100 mail-in rebate, with a two-year contract. Monthly fees will start at $80 for unlimited data and text messages, 450 talk minutes, and free calls to any mobile phone on any network. That’s a $10 hike from Sprint’s comparable plan for 3G phones.

My verdict: The HTC EVO 4G, when used on Sprint’s 4G network, offers the highest consistent downstream data speeds I have ever seen on a cellular network. It also has a number of other strong features: a front-facing camera for video chatting, and the ability to serve as a Wi-Fi hotspot (for an extra fee of $30 a month) that can simultaneously connect up to eight laptops or other devices to the Internet.

However, the data speeds I got in my tests weren’t spectacular, or anywhere close to the typical maximum Sprint claims, even in Baltimore, where the company’s 4G network is mature. And, when using 4G, the EVO’s battery runs down alarmingly fast. In my tests, it didn’t last through a full day with 4G turned on. The carrier, in fact, is thinking of advising users to turn off the 4G network access when they don’t think they need it, to save battery life. This undercuts the whole idea of faster cellular speeds.

Sprint’s HTC EVO 4G cellphone

In addition, the 4G advantage isn’t yet available in most cities. And the phone is heavy. Also, like other Android phones, it has limited storage for third-party apps—just 358 megabytes of total memory capacity of 9 gigabytes.

The phone itself is physically similar to T-Mobile’s HD2, a 3G phone also built by HTC. Like the HD2, it has a larger screen than on other smart phones—4.3 inches measured diagonally versus the more typical 3.5 or 3.7 inches. That makes the EVO, like the HD2, bulkier and heavier than most competitors.

However, in addition to its greater speed due to 4G, the EVO has several other features the HD2 lacks. Notably, it has that front-facing camera, the ability to connect to a big-screen TV using a modern connector port called HDMI, and a built-in kickstand to keep it upright for video viewing. In addition, because it runs Android and not the creaky Windows Mobile software used by the HD2, the EVO offers a much cleaner interface and many more available apps.

But the big deal about the EVO is that it can handle 4G, and I focused my tests on this.

Sprint claims that average users will see downstream data speeds of between 3 and 6 megabits per second on the EVO when 4G is in use. In my tests, in the heart of Baltimore’s popular Inner Harbor district, I averaged 3.4 mbps downstream over 4G, and just under 1 mbps upstream (the upstream speed is capped by Sprint at 1 mbps.) That downstream speed was double the EVO’s speed when using 3G, and the upstream speed was about triple.

In D.C., where the Sprint 4G network is still being completed and tuned, downstream streams varied widely, from under 1 mbps to a high of around 4 mbps.

The EVO was much faster than an iPhone using AT&T’s (T) network, which in Baltimore never got to even 1 mbps downstream and in D.C. averaged about 1.8 mbps. Verizon’s (VZ) new Droid Incredible, another HTC Android phone, did well in both cities, averaging about 2 mbps downstream, but that was still slower than the EVO.

Sprint explains I never saw anything close to its top claimed speed by pointing out that both cellular reception and test methods can vary greatly, and that my sample was small.

I tested other features successfully. I used the EVO to provide Internet connectivity to a Lenovo ThinkPad and an Apple (AAPL) MacBook laptop simultaneously, and both performed speedily. I also could view photos and videos on my TV by connecting the EVO with a special cable. But I couldn’t test the video-chatting feature because the necessary software wasn’t ready yet.

If you are hungry for more cellular data speed, and live in a current 4G Sprint city, the EVO may be just what you need, as long as you’re prepared for short battery life.

See a video with Walt Mossberg on Sprint’s new 4G phone at WSJ.com/PersonalTech. Find all of Walt’s columns and videos at walt.allthingsd.com. Email him at mossberg@wsj.com.

Accel Keeps Its Wallet Open: Lookout Grabs $11 Million in Funding and Adds Execs

Kara Swisher — Tue, 18 May 2010 11:00:50 +0000

Accel Partners has been pretty busy handing over giant wads of dough to start-ups this week–and today is focusing its largess on San Francisco-based Lookout, a smartphone security provider.

The Palo Alto, Calif.-based venture firm will be the lead investor in an $11 million Series B funding round for Lookout, which offers solutions to protect phones from malware and viruses, back up and restore valuable data and help users find their phones in the event they are lost or stolen.

Accel Partner Ping Li will join the start-up’s board.

Lookout currently works only on phones using Google (GOOG) Android, Research in Motion (RIMM) BlackBerry and Microsoft (MSFT) Windows Mobile operating systems.

Previous venture investors Khosla Ventures and Trilogy Partnership are also participating. The pair, along with angel investors such as Chris Sacca, had already put $5.5 million into Lookout late last year. The company was founded as Flexilis in 2007.

Lookout said the former CEO of Vontu and executive at Symantec (SYMC), Joseph Ansanelli, would become chairman of Lookout and that it had brought in other execs, including a former Yahoo (YHOO) staffer. Ansanelli has been an angel investor in Lookout.

Here’s the official press release:

Lookout Closes $11 Million in Series B Funding Led by Accel Partners

Explosive Growth in Smartphone Market Underscores Need for Mobile Security

SAN FRANCISCO–May 18, 2010–Lookout, the leader in smartphone security, today announced an $11 Million Series B round of funding led by Accel Partners with Khosla Ventures and Trilogy Partnership also participating. The company also announced that it has added several new executives to its leadership team, including former CEO of Vontu and executive at Symantec, Joseph Ansanelli, as Chairman of the Board.

“The smartphone market is exploding, and consumers are downloading third-party apps by the hundreds, making security an increasingly vital component of the mobile market,” said Ping Li, Partner at Accel Partners, who will join the board. “Consumers need to know that their applications, their data, and their phone itself are protected. We are excited to work with Lookout as they continue to extend their lead in this dynamic market.”

The global smartphone market grew more than 50% during the past year and as a result, consumers have been introduced to thousands of third-party applications across leading mobile platforms through app stores and downloaded sites. The Android Marketplace alone gives consumers access to more than 50,000 applications. While they enjoy the benefits of these applications, consumers are often unaware of the risks that accompany their increased data and application usage. Similar to the PC market, as consumers do more with their phones, they need protection from threats such as mobile viruses and malware, data loss and theft of the phone itself.

Lookout has developed cross-platform, cloud-connected applications that immediately identify and block threats before they compromise a consumer’s mobile phone, backup and restore mobile content, find a lost or stolen phone and wipe data from a phone if necessary. Available now on more than 400 mobile networks in 170 countries, Lookout prevents thousands of malicious applications, finds countless lost phones and restores important information for users every month.

“We are thrilled to receive such enthusiastic support from Accel Partners,” said John Hering, CEO and founder of Lookout. “Their backing is recognition of Lookout’s accomplishments to date and a testament to the importance of this market. With this additional financing, we’ll continue to invest in new technology and infrastructure so that we can provide the most comprehensive smartphone protection available to millions of consumers worldwide.”

Lookout Executive Additions

Joseph Ansanelli brings his extensive knowledge of security to Lookout as Chairman of the Board. Prior to Lookout, he served as CEO and co-founder of Vontu, turning the company into the leading provider of data loss prevention solutions before being acquired by Symantec in 2007.

In addition to Ansanelli, Lookout has also added several key members to the company’s executive team including Eric Bothwell as vice president of engineering, who formerly held engineering leadership positions at Vontu and Symantec; Chris Jones as vice president of product management, formerly senior director of portfolio product management at Symantec; and Julie Herendeen as vice president of marketing, formerly vice president of network products and advertising solutions for Yahoo! Inc.

Exclusive: Rhapsody Selects Former MySpace Product Exec as Independent Board Member for Spinoff

Kara Swisher — Wed, 21 Apr 2010 12:34:34 +0000

Tom Andrus, former MySpace product head, has been selected to be the single independent board member of the newly independent Rhapsody digital music service.

Andrus (pictured here) joins a pair of directors from each of Rhapsody’s large shareholders: Bob Kimball and Mike Lunsford from RealNetworks (RNWK) and Wade Davis and Van Toffler from Viacom (VIA).

Andrus–who mostly worked at MySpace under the tenure of co-founder and CEO Chris DeWolfe and President and co-founder Tom Anderson–left the troubled social networking site last year.

He had been doing some consulting for Rhapsody and had considered working there too. After deciding against it, since he lives in the Los Angeles area, he said he was asked to join the board.

“I liked what I saw,” said Andrus in an interview with BoomTown. “Rhapsody is really ready to blossom and poised for some real growth.”

The Seattle-based Rhapsody spun off from RealNetworks earlier this month and has plunged into efforts to expand its offerings and become profitable.

These include a price cut for its subscription to $9.99 from $15 and aggressive mobile efforts, such as a Wi-Fi app for Google (GOOG) Android smartphones.

RealNetworks owned 51 percent of the Rhapsody, and Viacom’s MTV Networks the remainder. Restructuring gave both companies a 47.5 percent share. The rest is
allocated to the employee pool and outside investors, including Universal Music Group.

Jon Irwin is president.

For a new company, Rhapsody is one of the oldest in the music space, founded in 2001 by Listen.com.

Listen.com was bought by RealNetworks in 2003, and Rhapsody became its flagship brand as a music service offering.

But Rhapsody quickly lost ground to savvier competitors like Apple (AAPL) and its innovative iTunes service.

Rhapsody, along with Best Buy’s (BBY) Napster, has sold music via monthly subscription, as opposed to Apple’s (AAPL) a la carte download offering.

But Rhapsody has not been able to gain much traction, despite years of effort.

RealNetworks and Viacom’s MTV created a joint venture in 2007 to try to goose it, which did not work either, before the recent formation of the privately held independent company.

Currently, hotter services, such as Spotify, are getting more attention, but Andrus said Rhapsody can compete.

“The company has been through the storm and is ready to win,” he said.

Liveblogging Google's Earnings Call: Où Est Eric?

Kara Swisher — Thu, 15 Apr 2010 20:41:28 +0000

BoomTown liveblogged Google’s earnings call this afternoon.

Earlier today, Google (GOOG) beat Wall Street’s expectations in its first-quarter earnings, signaling that online advertising spending is back on track.

Here we go:

1:30 pm PT: Investor lady went over investor stuff. Zzzz.

1:33 pm: First up: Patrick Pichette, CFO of Google, whose delightful French accent livened up what was an almost entirely newsless event.

In fact, it turned out that the biggest news was changes in how Google presents its earnings calls going forward: No more CEO Eric Schmidt!

Instead, it will be Pichette from here on out, along with sidekick and head products dude Jonathan Rosenberg. Who was not around today, so top Google execs Susan Wojcicki and Jeff Huber filled in.

Also making an appearance, Nikesh Arora, president of Global Sales Operations and Business Development.

Thus, a parade of Google execs replaced Schmidt–all of whom said as little as he used to!

Pichette went through the numbers–lots and lots of them.

“Very strong performance, across the board, in terms of revenue,” he concluded.

1:44 pm: Next up, Wojcicki–fun fact about the VP of Product Management: Google was started in her garage–talking about improvements to ad search results.

They are going to get fat and detailed, apparently, with all kinds of stuff attached to them.

“The idea is for them to be more useful and therefore more high performing,” she said.

In display, Wojcicki said there was “very strong momentum.” More DoubleClick integration, more analytics.

Mobile: “Doing very well.” (I look forward to the first analyst question about its regulatory approval problem with Google’s $750 million AdMob acquisition.)

There will be an ability to “call through” on ads in smartphones, which sounds kind of cool.

1:51 pm: Next, it was Huber’s turn. He is SVP of Engineering.

He started with mobile and geolocation features Google is working on, some of which sounded a bit stalkerish. To the all-seeing eye of Google, they are fabulous, of course.

Its Android and Chrome operating systems are growing, Huber said, noting that there are now 34 Android devices.

Take that, Apple!–which has but one (which is doing pretty well on its own, Huber declined to add).

1:55 pm: Arora joined the call with the others for Q&A.

Questions about international advertising. All was well, said both Pichette and Arora.

Next question was about the percentage of revenue from enterprise and mobile. Also what up with Nexus One?

Pichette was not saying, of course, as that information would be useful.

Also no data on the profits of Nexus one, which Pichette noted was indeed profitable. But Google wasn’t saying how much! More non-news.

Finally, a good question about whether Google will remain on Apple (AAPL) products–given growing corporate rivalry between the two–and why the heck Schmidt is not on the call anymore and whether there is more to it.

Pichette became slightly agitated about the CEO question.

Eric has been everywhere! Abu Dhabi! Washington, D.C.! Jetting around on the GooglePlane like it was nobody’s business!

“It does not mean that Eric is not available,” said Pichette, explaining that the move is simply a question of “streamlining.”

Huber declined to comment about Apple, of course!

But, blood in the water: What’s up with Facebook competition?

This is a true oucher for Google internally, with execs quite concerned about the social networking site’s growth, even if Huber did not admit it and called it “not a significant issue.”

Translation: It’s significant.

2:04 pm Back to the sleepy questions on marketing and how the company feels about upcoming quarters compared with previous ones.

Hey, the colorful letters of Google and Googley goodness are just not cutting it anymore! You need some pretty ads! You have to promote! After all, Google has actual products now, like the Nexus One.

The next questions were on the number of Nexus One phones sold and, finally, on China.

Huber was not disclosing! If there were a badillion devices sold, you know he would, of course.

Pichette took the China question.

“This was a tough situation, but we really think we made the right decision,” he said, noting that the company is kind of still in China from Hong Kong.

Well, not really, but it was the right decision.

2:10 pm: Another good question on the News Corp. (NWS) deal and the AdMob situation.

Pichette pointed out the the mobile ad market is “nascent,” naturally noting that Apple announced its recently announced iAd network.

In other words, let’s keep pointing to what Apple is up to to save our bacon with the government.

“Google wants every partner,” said Pichette about renewing the deal over MySpace, but added that economics have changed since the first one was done with the then-hot-and-now-not social networking site.

Translation: Don’t expect a big check, Rupert Murdoch!

More in-the-weeds questions, which provided some insight, but not much.

2:28 pm: Another China question about whether serving its results from Hong Kong is sustainable.

Yes, said Pichette.

More about search advertising innovations and targeting. Google is all over it, said Wojcicki in many, many, many more words.

This line of questioning continued until someone asked whether the reported tensions between Schmidt and co-founder Sergey Brin over China are behind his absence.

Juicy, but completely ridonkulous.

“Non,” laughed Pichette, answering in a jaunty way.

The lack of Schmidt, he added, was not a negative, but part of a review of stuff Google could do better. In fact, it was an innovation!

Mais oui or mais non, it was the most interesting news of the day.

Google Beats Wall Street Expectations, but What Are Its Expectations Going Forward?

Kara Swisher — Thu, 15 Apr 2010 20:15:20 +0000

Google beat Wall Street expectations in its first-quarter earnings, signaling that online advertising spending is back on track.

The search giant said net revenue–which excludes traffic-acquisition costs paid to partners–rose to $5.06 billion. Earnings per share rose in the first quarter of 2010 to $6.76, compared with $5.16 in the first quarter of 2009.

Net income climbed to $1.96 billion, or $6.06 a share, from $1.42 billion, or $4.49 a share in the same period last year, which was a 38 percent increase. Wall Street was expecting it to rise 30 percent.

It was a solid quarter for Google (GOOG), although not a barn burner, because investors expected it to do better than consensus.

Thus, Google’s stock price was down in after-hours trading about 3.5 percent to $575.84.

Encouragingly, paid clicks were up 15 percent, while revenue per click grew seven percent.

And as usual, Google was a money gusher, with $27 billion now in the kitty, giving the company the ability to buy whatever it likes.

“Google performed very well in the first quarter, with 23 percent year over year revenue growth driven by strength across all major verticals and geographies,” said Patrick Pichette, CFO of Google, in a statement. “Going forward, we remain committed to heavy investment in innovation–both to spur future growth in our core and emerging businesses as well as to help build the future of the open web.”

BoomTown liveblogged the earnings call, which began at 1:30 pm PT.

Google execs, well known for saying little, are unlikely to say much about the following: Its fight with China, its fight with Apple (AAPL) in the smartphone arena and more, and its possible fight with regulators over the mobile ad market related to its AdMob acquisition.

Here is Google’s slideshow about the first quarter:

And here is the official press release:

2010Q1_earnings_google

Please see this disclosure related to me and Google.

Palm: Those Were the Videos, My Friend, I Thought Roger McNamee Would Never End (Up Selling)

Kara Swisher — Mon, 12 Apr 2010 12:27:09 +0000

With rumors flying hither and yon about the sale of Palm–likely to an Asian company, such as HTC or Lenovo–BoomTown is getting all misty for those days of hope that the little innovative smartphone pioneer might actually prevail against the giants.

Not for the creepy lady in the advertising for the Pre, mind you, but everything else.

Thus, here are three videos in which the dream was still alive at Palm (PALM).

The first, below, is an interview BoomTown did with Elevation Partners’ Roger McNamee, who sank $425 million into Palm and talks about the sky-high prospects for the company at the 2009 Consumer Electronics Show, where Palm was the belle of the geeks.

[ See post to watch video ]

The second is from the seventh D: All Things Digital conference, where McNamee and Palm CEO Jon Rubinstein appeared in June 2009 to talk up the launch of the device.

In it, McNamee pooh-poohed the idea that Apple (AAPL) would care about the Palm Pre mimicking an iPhone in iTunes (which Apple did care about a lot) and had a delightful cat fight with me about the mirror on the phone for the “ladies.” It begins with a mock video Rubinstein and McNamee made for D7 in which they make fun of McNamee’s proclivity for telling tall tales about the Pre.

[ See post to watch video ]

The third is a highlights reel from an interview I did with Rubinstein at this year’s CES, as well as a short clip from that interview of him telling me he had never touched an iPhone.

No, unfortunately, he never did.

[ See post to watch video ]

Bump Technologies Founders Talk About Platforms, APIs and Showing the iPhone and Android How to Get Along

Kara Swisher — Wed, 07 Apr 2010 20:18:27 +0000

Earlier this week, BoomTown motored down to Mountain View, Calif., to yet another cookie-cutter office park to visit what I consider one of the more interesting and innovative start-ups around Silicon Valley of late.

Bump Technologies has definitely gotten a lot of attention, mostly due to the gimmicky feel of the service, which allows users to swap a wide range of data–contacts, photos and soon, much more–when they tap two phones together.

There have been lots of versions of this kind of thing over the years, of course, using a variety of technologies. But the surge in smartphone popularity and app use has made digitally enabled physical transactions a whole lot easier.

These days, even competing operating systems, like those for the Apple (AAPL) iPhone and Google (GOOG) Android devices, can “bump” in a much nicer way than they are currently doing as companies.

Bump does more than just offer a cute way for hipsters to trade phone numbers. When thought of as a technology platform that can be used by a variety of players, Bump gets much more interesting.

In fact, the company just launched a new API for Android and the iPad this week, to allow developers to more easily implement Bump technology with their own apps.

Bump already had an existing iPhone API and big services, such as PayPal, have deployed it to allow users to bump payments to one other. Others are using Bump to move music from one mobile phone to another.

Some top investors certainly find it all promising, including Ram Shriram, Ron Conway and Sequoia Capital, who have added $3 million to Bump’s kitty since its start last year as a Y Combinator company founded by CEO David Lieb, Andy Huibers and Jake Mintz.

Here is an interview I did with Lieb and Mintz at Bump’s offices about where Bump is headed:

[ See post to watch video ]

What Do Rush and NPR Have in Common? Internet Talk Radio Hub Stitcher Nabs $6 Million From Benchmark.

Kara Swisher — Tue, 06 Apr 2010 11:30:25 +0000

Online talk radio aggregator Stitcher nabbed $6 million from Benchmark Capital and will use the money to give radio blabbermouth Rush Limbaugh, as well as the endlessly talking heads of National Public Radio, even more digital distribution.

The San Francisco-based start-up often describes itself as the the Pandora of online talk radio. And like the digital music site, Stitcher lets its users create and customize their own free personalized talk/information/news radio stations.

The site focuses mostly on its apps for a variety of mobile devices, especially increasingly popular smartphones. It offers programs from about a thousand different sources, such as NPR, E! and The Onion.

Stitcher also recommends new programs to users based on their selections.

The infusion of funding in a Series B round led by Benchmark–whose partner, Bob Kagle, will have a seat Stitcher’s board–will allow it to expand its advertising sales force and improve its offerings, said CEO Noah Shanok in an interview with BoomTown last night.

“The hope for everyone in terrestrial radio is to find new audiences, so as we grow, they will too,” said Shanok, who co-founded Stitcher in 2008. “We want to be a part of everyone’s everyday life.”

Shanok said fast-growing usage and engagement–which he declined to give specifics about–was the reason Benchmark was attracted to the company.

The new funding adds to $3 million Stitcher already raised from New Atlantic Ventures and investors Ed Scott and Ron Conway, who also participated in the new round.

While the mobile app on the Apple (AAPL) iPhone is the most popular, Stitcher also offers software for Research in Motion (RIMM) BlackBerry, Palm (PALM) Pre and Google (GOOG) Android devices.

Stitcher is also pushing into other areas, such as being part of Ford’s (F) initiative to make its SYNC-enabled vehicles into Wi-Fi hotspots, allowing people to connect to the Internet everywhere much more seamlessly in a moving car. They will be available later this year.

Here’s the press release on the funding:

Stitcher Secures $6 Million in Series B Venture Funding

Benchmark Capital Leads New Round to Help Transform the Way We Listen to Talk Radio

SAN FRANCISCO, CA. (April 6, 2010)–Today, Stitcher, a service that allows users to customize talk radio programming on their mobile devices, announced that it has completed its Series B round of financing. Led by Benchmark Capital, with participation from previous investor New Atlantic Ventures and tech veterans including Ed Scott and Ron Conway, the funding will be used to further Stitcher’s product and platform development. Bob Kagle of Benchmark will join Stitcher’s board of directors.

“We know that people prefer listening to news, talk and information programming when they’re on-the-go. The rise of smartphones has finally created an opportunity to give people exactly what they want to hear–on their commute, at the gym, on a road-trip–wherever and whenever they want it and that’s exactly what Stitcher does,” said Noah Shanok, CEO of Stitcher. “Benchmark’s funding, combined with Bob’s guidance, will help us continue to take advantage of the growing market for mobile content distribution.”

Stitcher’s free service allows users to create a personalized audio programming experience. With Stitcher, users can listen to the news and talk radio shows they enjoy whenever and wherever they like, using their mobile devices. Users choose their favorite programs from more than a thousand different sources, and Stitcher then delivers the audio feeds to their phone as a single, regularly updating radio station. Stitcher also helps users discover new content on a variety of topics–including business, sports, politics, entertainment, and current events–by recommending additional programs based on the shows users have in their feeds. A single radio station can include programming as diverse as Fox Headline News, NPR’s Fresh Air, TechCrunch Headlines, Onion Radio News, and E!’s Hollywood Rap Up.

“Stitcher is transforming the way we all consume news, talk radio, pod casts,” said Bob Kagle, general partner at Benchmark Capital. “Noah and his team are building a platform that will deliver the personalized experience consumers currently enjoy for music to the broader world of audio programming. We’re thrilled to join the Stitcher revolution.”

Sharing E-Books and a Clean Sweep

Walter S. Mossberg — Wed, 17 Mar 2010 19:54:53 +0000

One of the intrinsic values of a hard-copy book is the ability to physically pass the book to another person once I have completed reading it. Are there e-readers out there that allow you to buy an e-book, install it on one e-reader, and then pass it on another e-reader of the same brand?

Yes, but not with as much freedom as lending a physical book. One of the advantages of the Barnes & Noble (BKS) Nook e-readers is that some, though not all, titles, can be lent to the user of another Nook, or to a friend who merely uses the company’s e-reader software on a computer or a smart phone. Each book can only be lent once, however, and each loan expires after two weeks.

If I totally erase my computer’s hard disk and then do a fresh reinstall of the operating system, will that also delete any and all would-be viruses, cookies, etc.—and restore the computer to its original “virgin” status?

I’m not sure what you mean by a “would-be virus,” but the answer is yes. If you fully erase your hard disk with a utility that overwrites the files and free space with nonsense data, and then reinstall the operating system, the computer should act like it was new. You’d be free of any files you didn’t want.

There are easier ways to erase all cookies, by using a function in your Web browser. And the method you suggest would require you to spend considerable time installing any OS updates that have been issued since your operating-system disk was created, and reinstalling your programs and data files. Should you choose to do this, I’d urge you to back up your key files first.

You can find Mossberg’s Mailbox and my other columns at http://walt.allthingsd.com.

In Mobile Gymnastics, the Motorola Backflip Scores a 6

Katherine Boehret — Tue, 09 Mar 2010 21:47:23 +0000

Touch screens are now prevalent enough on mobile devices that I find myself touching the screens of every new gadget I see. My trusty index finger of a stylus is ready at all times to swipe, pinch, double tap and scroll since these are natural gestures.

[ See post to watch video ]

Yet touch screens have some downsides. Finger gestures leave smudge marks on the glass screens and monopolize screen real estate, making it hard to show the screen to someone while navigating. Also, touch screens often require two hands.

This week, I tested a smart phone with a solution for two of the three touch-screen problems. The Motorola Backflip (http://3.ly/Ku9), which became available March 7, lets people navigate its screen by touching a panel behind it, thus keeping fingers off of the screen. This trackpad-like panel is appropriately named the Backtrack and works like magic: On-screen objects are selected, text scrolls and screens open, but you can’t see the fingers manipulating the screen because they’re hidden behind it.

The Backflip, which runs on AT&T’s (T) 3G network, costs $100 after a $100 mail-in rebate and a two-year agreement. Its name comes from its design: The Backflip’s screen seems to flip backward when the QWERTY keyboard flips down for use. In the device’s “closed” position, the keyboard flips back up and is automatically turned off.

I’ve been using the Motorola Backflip for emailing, Web browsing, social networking, taking photos and making phone calls. While I applaud its creative design and the idea of the Backtrack, I think it sacrifices functionality for form. Take, for example, its QWERTY keyboard, which has a subtly handsome design when the Backflip is closed. But when used for typing, its shallow keys don’t give much tactile feedback and are tough to use. Likewise, the Backtrack is clever, but only works when the phone is the flat, opened position, forcing people to reach around both the keyboard and the screen to use it. I often found myself giving up and just touching the screen directly, which also works.

Other companies’ mobile devices have found ways around actually touching their touch screens, silly as it may sound. Palm’s (PALM) Pre and Pixi models use a gesture area beneath the screen to navigate—with just one hand holding and swiping.

The Backflip in opened position.

I easily set up two email accounts and Twitter and Facebook accounts on my Backflip. There are also shortcuts for setting up accounts for Picasa, Photobucket, Bebo, LastFM and MySpace.

The Motorola Backflip runs Motoblur, the company’s social-network and message-consolidating software, which I found to be an attractive interface with intelligent capabilities. For instance, if it senses you’re checking it a lot, it will update the displayed messages more frequently. Motoblur also uses images from contacts, like their Facebook or Twitter photo, and displays these as small background icons behind Motoblur messages from that person. This is a small detail, but it brings an extra spark of life to everyday messages.

But Motoblur lacks one of the most popular Twitter functions: the ability to re-tweet, or re-message someone else’s tweet (Twitter status). A Motorola (MOT) representative said re-tweet is under evaluation, but won’t disclose details about timing. Motoblur has been available for six months, first seen in the Motorola CLIQ.

Oddly, the Backflip runs the Android 1.5 operating system, not the newest Android 2.1. A Motorola representative said the company plans to update this but wouldn’t say when. It seems strange for a brand-new device not to run the newest operating system.

Phone calls were clear and loud, and photos captured on the five-megapixel, flash, digital zoom camera looked great. I enjoyed using the Backflip’s bright, 3.1-inch screen with 320×480 pixel resolution. Though I wasn’t crazy about typing on its keyboard, I did like the keyboard shortcut keys for the Web browser, home, email and search. With the Backflip in its opened position, I used the Backtrack—the trackpad behind the screen—to skip around from one thing to the next. Double tapping on anything selected it, and I swiped my fingers down on the Backtrack to scroll a long news story on the browser.

The Backflip is designed so that whenever it’s plugged into its wall charger or set at a 90-degree angle, it goes into Tabletop mode, showing a large digital clock with the local weather, date and options for setting an alarm. This mode also offers a button for watching the device’s photos in a slow-panning, Ken Burns-like slideshow, which is useful for sharing with friends.

Monthly AT&T plans that work with the Backflip include a combination of the carrier’s required $30 unlimited data plan and a $40, $60 or $70 voice plan. It comes with a 2-gigabyte memory card, though it will work with one that holds up to 32 gigabytes. Its internal memory is 512 megabytes, and the memory available for apps is 220 megabytes, though certain apps can offload some data they use onto the roomier card.

Motorola deserves credit for trying an innovative design and for offering a unique way of moving fingers off of the touch screen. But the Backflip device seems unfinished because of several features that don’t work as well as they should.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Get Your Storage Out of the Cloud

Katherine Boehret — Tue, 23 Feb 2010 21:35:34 +0000

Ask anyone in the technology industry to talk about trends and “the cloud” is sure to come up in conversation. The cloud is a hip way of describing Web-accessible storage, and whether people know it or not, they’re using this more each day. Social networks save account information in the cloud. Photo-sharing sites store images in the cloud. Web-based email programs keep messages in the cloud. People also are starting to back up the contents of their computers to the cloud, which makes files accessible from almost anywhere using an Internet connection.

[ See post to watch video ]

Not everyone is gung-ho about storing personal data somewhere other than on their own PC. They might wonder who else can access the cloud’s contents and if the cloud is a truly reliable option for storage.

This week I tested Pogoplug (pogoplug.com), a $129 solution that lets people back up their digital files and access them via a Web browser, or mobile devices. It streams content through the cloud (Pogoplug servers), but never actually stores anything in the cloud. People keep their content on their own hard drive—the Pogoplug lets them access it elsewhere via the cloud.

For the most part, Pogoplug works like a charm. One downside is that files can be a bit slower to open from remote computers or mobile devices than on computers within the same network as the Pogoplug. But its single best attribute is its ability to do the job without trying to tell you every smart thing it’s doing in the background.

Unique Model

Pogoplug comes from San Francisco-based Cloud Engines Inc. and its business model is unlike other cloud-storage solutions. Pogoplug users pay upfront for the device and a hard drive of their choice, which is the storage device, and they never pay again. Other services store content in the cloud, making for faster remote access to files. But these services charge users monthly or annually for storage. ZumoDrive offers 2 gigabytes of storage free but charges annual fees ranging from $30 for 10 gigabytes to $800 for 500 gigabytes. SugarSync, a cloud-based synching program, also offers a free 2-gigabyte program, but charges from $50 to $250 a year for 30 to 250 gigabytes.

Pogoplug uses in-home storage with through-the-cloud access.

Cloud Engines sent me a hard drive for my testing: Seagate’s (STX) FreeAgent Go with 250 gigabytes of storage. This little rectangle costs $90 on Seagate.com or $69 on Amazon.com (AMZN), bringing my Pogoplug set-up total to $200. This is $180 less than just one year of ZumoDrive’s 200-gigabyte plan, or $50 less than SugarSync’s one-year, 250-gigabyte plan.

The Pogoplug is a white box with an electric pink strip running down one side and its underbelly. Three cables attach to it and run out to the wall socket, a router and whatever storage you choose (a hard drive or a small thumb drive). Each Pogoplug has four USB ports, allowing four hard drives or several USB hubs with additional USB ports to connect to the gadget at once.

A Mini Computer

The Pogoplug runs as a mini computer with its own processor that sends files out to the cloud for streaming whenever you want to see them. It creates thumbnails of photos and organizes media, making it easier to find on the my.pogoplug.com Web site. And Pogoplug also uses advanced networking to create a secure connection so people with firewalls and extra secure network settings can leave them just as they are.

Setting up Pogoplug is as simple as plugging in its three cords and pairing it with a computer. I shared with the Pogoplug at least 100 files from a Windows 7 PC and a MacBook Pro. I also set sharing to synchronize with Pogoplug whenever new files were added to designated files on my computers. All of this content was stored on the Seagate hard drive and neatly displayed on my.pogoplug.com.

Hunting for Files

This Web site looks sort of like a bare-bones version of iTunes. Three sections on the left—My Media; Show My Files (sorted into today, last week, last month, those I shared and those shared with me); and My Library—opened content in a large panel. Options at the bottom of the screen changed the way this content was displayed, and a search box enabled hunting through all types of files for specific words. I tried “snow” and found many results, thanks to photos taken of the recent storms in Washington, D.C.

Each file saved to Pogoplug is represented by a thumbnail image on the Web site and can be downloaded, shared or previewed by you or others with whom you share. Videos are, by default, shortened to 10-second previews, but an option in settings allows videos to always show in their full formats. An Upload button at the bottom lets people share content from whatever computer they are using to Pogoplug, and a Sharing button sends files to friends via email or social-networking sites including Twitter, Facebook and MySpace. Options let people set sharing so Pogoplug constantly updates friends whenever new data is added, like new photos added to an album.

Both Macs and PCs worked for me while I tested accessing Pogoplug on the three main browsers that run on both machines: Mozilla’s Firefox, Google’s (GOOG) Chrome and Apple’s (AAPL) Safari. Internet Explorer worked on Windows. I simply opened my.pogoplug.com, entered my username and password, and I could see all the files on the Seagate hard drive. A desktop app for the Mac or PC treats Pogoplug as a local drive, making it easy to drag and drop media to it.

Most common files types can be stored, accessed and shared through the Pogoplug. I tested sharing movies, music, photos, Microsoft Word documents, PDFs and others. These digital files can reside solely on the hard drives plugged into the Pogoplug. Computers in the same network opened files faster than computers or smart phones working in other places, but the wait wasn’t unbearable.

I also used a free Pogoplug app on the iPhone and Palm (PALM) Pre, and the interface was just as simple as the my.pogoplug.com site. A Pogoplug app also exists in the Android Market app store for Android phones, but the app for BlackBerry isn’t yet in RIM’s (RIMM) App Catalog and must be installed via the Desktop Manager. Even without an app, I used the iPhone browser to open shared files sent to me in emails, and had no trouble viewing images or listening to songs.

Pogoplug is a terrifically simple way to back up files and make them accessible from afar or on the go. Starting in March, Pogoplug will be capable of synchronizing and backing up content through the cloud service with other Pogoplugs located elsewhere. For instance, you can keep Pogoplug at home and one at the office and have a backup to your backup device.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

Is Running Windows on a Mac Secure?

Walter S. Mossberg — Wed, 17 Feb 2010 23:59:17 +0000

Thanks for your review of programs for running Windows on a Mac. But, if I use them, won’t I expose my Mac’s files to Windows viruses and spyware?

Yes, potentially, because both of the programs I reviewed, Parallels and Fusion, can access Mac folders and files—which means any malicious software that infects Windows can do so as well. That’s why both programs come with security software. You can choose to install the security products they provide, or obtain and install your own. But I strongly recommend you use security software on any computer running Windows, even if it’s a virtual PC operating inside a Mac.

Another protective step you can take is to set an option in these programs that prevents them from accessing your Mac’s files and folders. You’ll still need security software to protect your Windows installation, but, your Mac files and folders should be isolated.

I’m trying to replace my aging Palm PDA, but all I can find are smart phones with lots of bells and whistles and monthly fees. All I want is something that can hold appointments, contacts and notes, and sync with my PC. Is there anything like that out there?

The old-fashioned PDA is indeed fading fast. But there are still a few around. For instance, Hewlett-Packard still sells a $300 model called the iPAQ 111, which does have Wi-Fi and Bluetooth, but isn’t a phone and thus doesn’t require a monthly cellphone contract.

Are any of the e-readers on the market compatible with the free e-books available at public libraries?

This depends on the format your library uses. Sony explicitly says its e-readers can handle public library e-books, and others may as well. I suggest asking at your library. One tipoff might be if the e-reader you’re considering can handle the EPUB format, which more libraries stock. In addition to the Sony devices, the Barnes & Noble Nook also handles this format.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital web site, http://walt.allthingsd.com.