3 posts and columns on SpinVox

Voices

SpinVox Responds to Voicemail-Privacy Accusations

in News on July 24, 2009 at 2:31 pm PT

SpinVox criticized reports that its voicemail-transcription service is done by humans, saying that workers don’t touch messages unless the technology can’t recognize a word. “This information is wrong and dated,” said Christina Domecq, SpinVox’s chief executive, of the BBC’s article.

Voices

A Voicemail Transcription Scandal in Britain

in News on July 24, 2009 at 7:33 am PT

SpinVox, a British company that converts voicemails into text with speech recognition technology, has been accused by the BBC of using humans at call centers to manually conduct the majority of the translations.

Hate Voice Mail? New Services Turn Recordings Into Text

in Personal Technology on May 24, 2007 at 12:01 am PT

New services using voice-recognition technology aim to eliminate checking voice messages by transcribing them into text. To see how efficient they are at transcription, Sarmad Ali tested two such applications.