tech support

Voices

Send Someone You Love the Gift of Google Tech Support

Voices, Associate Editor, All Things Digital in News on December 13, 2010 at 1:08 pm PT

A group of young Googlers (or maybe elves) pooled their 20 percent time and took teachparentstech.org live this morning. The site allows you to send a very user-friendly little email with a holiday greeting and the gift of some simple, directed tech support in the form of a short video. Check it out–you may never have to answer a 2 am phone call about resizing a photo again.

Apple’s “Back to the Mac” Event by the Numbers

John Paczkowski in News on October 21, 2010 at 4:05 am PT

As Apple events go, Wednesday’s was a bit lighter on metrics than some others we’ve seen this year. Still, there were quite a few worth noting, beginning with 13.7 million–the number of Macs sold in the fiscal year that ended in September. Then there was the Mac’s installed base: 50 million; and the number of Mac developers: 600,000; and…

Pint-Size Peripherals Scan or Print at a Price

Katherine Boehret in The Mossberg Solution on February 9, 2010 at 9:00 pm PT

Katherine Boehret looks at two scanners that are portable and stylish, but at a price.

Symantec Rewrites Its Security Suite To Curb Nuisances

Walt Mossberg in Personal Technology on September 17, 2008 at 6:08 pm PT

Symantec’s Norton Internet Security 2009 isn’t perfect, but is fast, simple and unobtrusive.