This week, I reviewed two products that unfortunately live up to that reality: a portable printer and mini scanner that put a premium on good looks at $300 each. I’ve been using Fujitsu’s newest $295 mini scanner, the ScanSnap S1300 (fujitsu.com), and PlanOn System Solutions Inc.’s tiny $300 PrintStik PS905ME (http://3.ly/6QVS). There are several good printers, scanners or all-in-ones that cost significantly less or offer more functionality than these devices.

But boy, do these gadgets look good. The Fujitsu ScanSnap collapses down to a small, rectangular box with mirrored buttons. The PlanOn PrintStik resembles a box of aluminum foil in the kitchen drawer–except more compact.

Both devices are small and lightweight enough to fit in a bag or briefcase, if necessary. Either one of these could be ported around without a problem: The PrintStik weighs 1.5 pounds and the ScanSnap weighs twice as much at 3.08 pounds. Both fit well in a tiny work space or on the desktops of people like me, who don’t print or scan much and don’t want a device taking up a lot of space.

As is usually the case with smaller devices that lack display screens and extra buttons, one hopes they come with straightforward software or simply plug in and play. The Fujitsu ScanSnap meets that requirement with software that installs on Macs or PCs and can be used without reading complicated instructions.

The PlanOn PrintStik uses thermal printing to produce images and characters on scrolls of paper.

The PlanOn PrintStik worked adequately as a basic black-and-white printer for Windows PCs (it isn’t Mac compatible), but fell short as a wireless printer for smart phones. The PrintStik is meant to receive and print documents sent to it via Bluetooth from BlackBerrys, but I found the BlackBerry program to be clumsy and in the end, it didn’t even work despite at least two dozen attempts. PlanOn’s tech support said they thought my PrintStik’s Bluetooth could be faulty, but couldn’t send me a new device in time for this column.

These two devices offer some interesting design elements. The PlanOn PrintStik PS905ME uses thermal printing–an old technology that has been around for decades–rather than ink cartridges, to produce images and characters by applying heat at tiny points.

The PrintStik’s thermal printing only works with special scrolls of thin, slippery paper. It comes in packs of six rolls for $23; one roll is about 23 feet long and prints roughly 30 sheets of letter-size paper. You can opt to print only as much as a document requires to save paper. But a long document prints out in one continuous scroll rather than separate pages.

The PrintStik has a rechargeable battery that lasts long enough to print about 30 pages; a wall charger is also included. It can churn out up to three pages per minute. I can imagine tossing this printer into my suitcase for business trips; it would also come in handy for printing boarding passes for use at the airport, among other things.

Documents that are supposed to be printable from the BlackBerry with a remote-printing app include Web pages, attachments including PDFs, Word documents, Excel spreadsheets, JPEGs, and PowerPoint presentations. PlanOn representatives say an app will be available for Apple’s (AAPL) iPhone and Google’s (GOOG) Android phones in about four or five months; they also are working on an iPad application. Though the PrintStik’s remote-printing app for the BlackBerry is currently free, the company intends to begin charging $30 annually for its remote-printing service this summer.

Fujitsu’s ScanSnap S1300 can suck in 10 pages at once, and has two cameras that can scan the front and back of printouts. This process can scan as many as eight dual-sided pages a minute. Item sizes range from 2×2-inch cards to legal documents.

The ScanSnap comes with a wall charger but also runs without being plugged into the wall: It uses a USB cord for charging from a PC in addition to the USB cord that transfers data between the scanner and computer.

Seconds after I scanned documents into the ScanSnap, colorful icons appeared on my computer screen. Choosing one of these icons let me send the documents to one of the following: email, Word, a printer, Excel, iPhoto or Cardiris–a program that exports contact information from scanned business cards into Address Book or Entourage; CardMinder on Windows exports contact information to Outlook and other programs.

If you want to scan old or precious documents, you may not like using the ScanSnap’s sucking method for scanning, in case a page gets stuck or damaged. For sensitive objects or page scanning, the best bet is to use a flatbed scanner or all-in-one (that prints, scans, and faxes) with a lift-up lid that scans items on a flat surface.

Though the Fujitsu ScanSnap S1300 and PlanOn PrintStik PS905ME aren’t the least expensive or the most functional devices of their kind, they’re easy to move around and take up minimal amounts of space. For some people, that may be well worth the higher cost.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

http://allthingsd.com/20080917/symantec-rewrites-its-security-suite-to-curb-nuisances/ http://allthingsd.com/20080917/symantec-rewrites-its-security-suite-to-curb-nuisances/#comments Thu, 18 Sep 2008 01:08:02 +0000 Walter S. Mossberg http://ptech.allthingsd.com/20080917/symantec-rewrites-its-security-suite-to-curb-nuisances/ It can be awful to have your Windows computer infected with malicious software, but it is almost as bad suffering the daily burdens imposed by the security software designed to protect you.

Too often, security programs significantly slow down the computer, causing lags in booting up the machine, launching programs and receiving email. Not only that, they can be incredibly annoying, popping up frequent messages or asking questions in techie lingo.

The main screen of the 2009 version of Norton Internet Security is streamlined and even includes a gauge to show much drain the security program is placing on the computer.

Now, Symantec (SYMC) has decided to radically rewrite its main security suite for Windows to directly address these problems. And in my tests, this new product, Norton Internet Security 2009, largely succeeded. It isn’t perfect, but it is the fastest, simplest and least obtrusive security suite I have ever used.

Being quick and quiet is great, but, of course, a security product also has to be effective against the vast number of viruses, spyware programs and other malicious attacks aimed at Windows. I don’t have a security lab in which to test such effectiveness. But PC Magazine does, and the magazine called the new Norton suite’s spyware and virus protection “extremely effective.” The magazine’s tests are described at http://www.pcmag.com/article2/0,2817,2330024,00.asp.

However, I wasn’t impressed with Norton’s optional antispam feature, which caused the only significant problem I ran into in my testing.

The new suite costs $70, and can be purchased at symantec.com and elsewhere. For that price, you get to install it on three PCs and you get a one-year subscription to its updates, which cost $60 thereafter.

Symantec is now including free support, even over the phone, though in my tests this support proved lousy. Norton Internet Security 2009 works only on Windows XP and Windows Vista.

I tested the new security suite on a Dell (DELL) desktop running Vista and on a Macintosh laptop running Windows XP as a “virtual machine,” meaning Windows and Windows programs ran simultaneously with the Mac operating system. Symantec assured me the program would run properly in this latter setup, and I had run the previous version of Norton successfully in the same environment.

The first thing you notice about NIS 2009 is the fast and simple installation. The process took under two minutes on each of my test machines.

File scanning is also much faster, partly because the new suite has a feature called Insight that allows it to skip the scanning and rescanning of many of your files. Insight gathers information about your installed programs and compares them against a list of programs Symantec knows are “trusted,” through either its own research or through scanning results voluntarily submitted by other users. These trusted programs are then exempted from future scans, saving a ton of time.

The new Norton suite has a feature called Insight which calculates how many of your programs it knows are trusted, and therefore needn’t be scanned repeatedly, saving time.

For instance, on my Dell running Vista, an immediate complete scan done before Insight analyzed the computer took more than an hour. But after Insight determined that over 70% of my programs were trusted, complete scans took 10 minutes or less. Of course, your data files, like Word documents and emails, still must be scanned, because they are typically unique.

To minimize the impact on users, the new Norton does scanning and other tasks only when it detects that the computer has been idle for at least 10 minutes. And new virus definitions trickle into your computer invisibly, in the background, rather than all at once in a major process.

Symantec is so certain that its product has a low impact on PC performance that it built a gauge into its new streamlined main screen that shows its drain on the main processor, or CPU.

NIS 2009 is also far less annoying than other suites I’ve used. In normal operation, it notifies you only when it has completed a background task or if there’s a threat or a repair that requires a user action, such as a reboot. And there’s an even quieter optional “silent mode” that can turn off nearly every nonurgent activity of Norton for up to six hours. Silent Mode is automatically activated during full-screen activities, such as playing games or watching movies.

The new suite has a bunch of other features, including a browser toolbar for Internet Explorer and Firefox that warns against fake and malicious Web pages, and that can securely enter your passwords and other information on Web sites. It also has an antispam feature for Microsoft (MSFT) Outlook and Outlook Express.

This antispam feature, which is off by default, was rated as weak by PC Magazine and, in my tests, it caused both Norton and Outlook Express to crash repeatedly in Windows XP running on my Mac. Symantec suspects this is a problem particular to running Windows the way I was on the Mac. After I reinstalled Norton and turned off the feature, all was well again.

But Symantec’s free tech-support service was not only unable to diagnose the problem, it didn’t even know the difference between Outlook and Outlook Express.

Despite this one glitch, I can recommend Norton Internet Security 2009 as a good way to protect your Windows computer with minimal impact on your time and attention.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

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